Making Your Business 110% Likeable: 11 Ways to Blow Away Your Customers Expectations

Making Your Business 110% Likeable:11 Ways To Blow Away Your Customers Expectations

@DaveKerpenwith

@themetz

Slideshare.net/DaveKerpenhttp://bit.ly/Likeable110

#LikeableBusiness

#LikeableBusiness

Listening

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One mouth, two ears, many opportunities.

Storytelling

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Tell, don’t sell.

Authenticity

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Just be yourself.

Transparency

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The truth shall set you free.

Team-Playing

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There’s no “I” in team (or culture).

Responsiveness

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Taking listening one step further.

Adaptability

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Change or perish.

Passion

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Love the work you’re with.

Surprise & DelightEvery mistake is an opportunity.

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Simplicity

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Gratefulness

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The ROI of “Thank you.”

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Feedback?Grand Prize!

@DaveKerpen@LikeableBook

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