Making Apps Work

ENSURING SPEAKERS & ATTENDEES USE YOUR EVENT TECH

Leslie Robertson – Technology4Events

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Who are we?• Leslie Robertson - Technology4events

• Toby Lewis - Live Group

• Dermott Madden - Lumi

• Nick Tinker - CrowdCompass

• Luke Glen - DoubleDutch

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Objectives• Sharing solutions to the most common barriers

to delegates adoption of Apps and interactive technologies• To hear what the experts have done

• To understand what delegates think

• To share examples of how to overcome the barriers

• To provide a simple ‘take away’ for each barrier

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Using MiThoughtsTake notes and ask questions

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Interactive QuestionWho is in the room?

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Interactive Question

How much of a problem is ineffective use of technology to you?

32%

A) Hardly ever…I never really use in-event technology 8 28%

B) Infrequent…most of the event tech we use is simple to use 7

C) Occasionally…it varies by Technology and delegate make up 6 20% 20%

D) Regular issue….I’ve had issues with a range of technologies for different reasons 5

E) Big issue…I’ve faced some high profile issues with unhappy clients and delegates 4

3

2

1 0%

A B C D E

7 Common Barriers to Adoption1. Delegates won’t use it!

2. We had an App once but no one downloaded it

3. Even when downloaded it wasn’t used

4. It was downloaded but delegates couldn’t work it

5. They worried about security or privacy issues

6. Delegates were up for using it but the client didn’t encourage presenters or meeting hosts to use it

7. It didn’t deliver on the investment in time or money

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Interactive Question

Based on your experience rank the following barriers in priority order

Delegates won’t use it!

We had one once but no one downloaded it

Even when they downloaded it no one used it

It was downloaded but delegates couldn’t work it

They worried about security or privacy issues

Delegates were up for using it but the client didn’t encourage presenters or meeting hosts

It didn’t deliver on the investment in time and money

Delegates won’t use it!

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We had an App once but no one downloaded it

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Even when they

downloaded it wasn’t used

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It was downloaded but delegates couldn’t

work out how to use it

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They worried about security or privacy issues

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Delegates were up for using

it but the client didn’t

encourage the presenters or

meeting hosts to use it

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It didn’t deliver on the investment in time,

money or value

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How did you find this session?

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Interactive Question

I would like to use this technology in the future?

[email protected]+44 (0) 844 824 6696

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