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Maintenance Planning Guide for SAP Solution Manager 7.1 SP05 and Higher

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  • PUBLICFor SAP Solution Manager 7.1 SPS 5 and HigherDocument Version: 3.0 2015-05-28

    Maintenance Planning GuideIncluding Maintenance Optimizer

  • Content

    1 About This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    2 Prerequisites in SAP Solution Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42.1 Updating SAP Solution Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42.2 Installing Implementation Content Add-On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42.3 Completing SAP Solution Manager Basic Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52.4 Maintaining Users for SAP Solution Manager and SAP Support Portal. . . . . . . . . . . . . . . . . . . . . . . . . . 6

    3 Synchronizing System Landscape Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83.1 Registering Technical System Data in SLD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93.2 Synchronizing SAP Solution Manager with SLD and Other Repositories. . . . . . . . . . . . . . . . . . . . . . . . 10

    4 Modeling System Landscapes in SAP Solution Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114.1 Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114.2 System Landscape Modeling Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154.3 Landscape Patterns (Upgrade Strategy for AS Java). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164.4 Maintaining System Tracks with Maintenance Optimizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214.5 Creating Product Systems in SAP Solution Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

    Creating Product Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Verifying Product System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Creating a Product System for a Dual-Stack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

    5 Executing a Maintenance Optimizer Transaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295.1 Step 1: Plan Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305.2 Step 2: Select Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315.3 Step 3: Download Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375.4 Step 4: Implement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385.5 Step 5: End Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

    6 Correcting Installed Software Information (CISI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

    7 Copying Stack Configuration Files for Identical Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

    8 Special Cases in Installation and Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

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    Maintenance Planning GuideContent

  • 1 About This Document

    The Maintenance Planning Guide describes the steps to maintain system landscape description in SAP Solution Manager 7.1 (SP05 and higher) in order to carry out consistent updates and upgrades of software.The guide is intended for technology consultants, system administrators, and support specialists.The guide describes how to create consistent installed software information (ISI) for the involved technical systems. The information must be consistent in all places: in the technical systems in the System landscape Directories (SLDs) in SAP Solution Manager in SAP Support Portal

    The Maintenance Optimizer in SAP Solution Manager plays a central role to successfully upgrade and update the technical systems on that an SAP product is installed. It uses the system descriptions managed in SAP Solution Manager to calculate the required enhancement package files, support package stacks, and additional update packages. For this calculation, the system information must match the information in the SAP Support Portal. Maintenance Optimizer creates a stack configuration file (XML). This file can be read by update tools like the Software Update Manager (SUM) and is used as an input file for the installation.

    Sources of Information

    Documentation for System Landscape Management (LMDB) in the SAP Community Network at http://scn.sap.com/docs/DOC-29495

    Maintenance Optimizer documentation in the SAP Help Portal at http://help.sap.com/solutionmanager71 under Application Help select SP and language Maintenance Management Maintenance Optimizer

    Maintenance Optimizer information in SAP Service Marketplace at http://support.sap.com/mopz System Landscape Directory (SLD), especially the Planning Guide, in the SAP Community Network at http://

    scn.sap.com/docs/DOC-8042 Specifics in Installation and Upgrade Maintenance of Products in the System Landscape Planning Landscape Changes - A Best Practice Guide

    Maintenance Planning GuideAbout This Document

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  • 2 Prerequisites in SAP Solution Manager

    Before you can manage system landscape information in SAP Solution Manager, install the latest version with the required add-ons, complete the setup, and maintain the user authorizations.

    2.1 Updating SAP Solution ManagerAs of SAP Business Suite EHP4, Maintenance Optimizer is mandatory to update and upgrade software. Always update SAP Solution Manager to the latest support package.

    Procedure

    To check the current version of your SAP Solution Manager system, logon to the system in SAP GUI. Choose System Status Component Information . For software component ST, the release must be at least 400,

    the SP level at least SP23.If you are not using the required SAP Solution Manager version, update the application.As of SAP Solution Manager 7.1, the Landscape Management Database (LMDB) replaces transaction SMSY as the new repository for system information and landscape descriptions. You can migrate all system landscape information from the old to the new repository.Update Maintenance Optimizer according to SAP Note 1940845 .More information: SAP Note 1583348 Master Guide SAP Solution Manager 7.1 at http://service.sap.com/instguides under SAP Components

    SAP Solution Manager Release 7.1 Planning . Migrate System Information from SMSY to LMDB in the SAP Help Portal at http://help.sap.com/

    solutionmanager71 under Application Help select SP and language Managing System Landscape Information Set Up the Landscape Management Infrastructure

    2.2 Installing Implementation Content Add-OnWe recommend that you install the implementation content add-on (ST-ICO) for SAP Solution Manager. It provides information on how to implement and configure business scenarios and processes. This includes

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    Maintenance Planning GuidePrerequisites in SAP Solution Manager

  • scenario and process descriptions, integrated configuration information supported by SAP implementation, operations, and upgrade roadmaps.

    Procedure

    To find out which ST-ICO version is deployed on your SAP Solution Manager system, log on to the SAP Solution Manager system with SAP GUI and choose System Status Component Information and check the level information for the software component ST-ICO.More information: SAP Note 631042 SAP Solution Manager for the SAP Business Suite 7i2011 at https://service.sap.com/~sapidb/

    011000358700000363412010E .

    2.3 Completing SAP Solution Manager Basic ConfigurationTo use SAP Solution Manager for maintenance processes, complete the basic configuration.

    Procedure

    1. Log on to the SAP Solution Manager system.2. Start transaction SOLMAN_SETUP.3. In the Overview, check the statuses for System Preparation and Basic Configuration. Both should be

    completed. If there are warnings or errors, resolve the issues and complete all open tasks.

    NoteDiagnostics Prerequisites in the Installation Check step and Diagnostics Configuration in the Automatic Configuration step do not influence the selection and download of enhancement package files. You may therefore omit these activities at this point.

    4. Check if the latest version of SAP Note 1590226 is implemented in your system. It ensures that the latest Maintenance Optimizer version is available.

    Next Steps

    Initial SAP Solution Manager Configuration is described in the Solution Operations Guide for SAP Solution Manager, section Software Change Management, at http://service.sap.com/instguides under SAP Components SAP Solution Manager Release 7.1 Operations .

    Maintenance Planning GuidePrerequisites in SAP Solution Manager

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  • 2.4 Maintaining Users for SAP Solution Manager and SAP Support Portal

    To perform maintenance transactions in SAP Solution Manager, the user needs several roles and authorizations in SAP Solution Manager and in SAP Support Portal.

    Context

    The Maintenance Optimizer client of SAP Solution Manager communicates with the SAP Support Portal to calculate the required download stack for your SAP system landscape maintenance.

    Procedure

    1. Your user in the SAP Solution Manager system requires the following roles: SAP_MAINT_OPT_ADMIN: full authorization for the Maintenance Optimizer SAP_MAINT_OPT_ADD: authorization to write the XML into the EPS inbox directory SAP_SMWORK_BASIC: authorization for the work center frame, navigation and table control SAP_SMWORK_CHANGE_MAN: access to Change Request Management work center

    Copy the standard roles to your own (customer) namespace, maintain the authorizations, generate the profiles and perform a user comparison to ensure that the authorizations were assigned to the users.More information: SAP Note 1032322 for details about additional authorization checks for Maintenance Optimizer, for

    example, how to restrict specific transactions or functions Security Guide for SAP Solution Manager for additional information about standard roles at http://

    service.sap.com/instguides under SAP Components SAP Solution Manager Release 7.1Operations .

    2. Check if you have an s-user for SAP Support Portal. If you do not have one, request it at http://support.sap.com/user-admin under Request a new user.To use Maintenance Optimizer and to order software from the SAP Software Catalog, your s-user needs the SWCATALOG authorization. Check your authorizations under http://support.sap.com/user-admin . Log on with your s-user, and choose Search and Maintain Users. The authorization for the Execute Maintenance Optimizer activity must be assigned; the permission name is SWCATALOG: Order Software in Software Catalog.

    3. Your user in SAP Solution Manager must be assigned to your s-user for the SAP Support Portal. Proceed as follows: In your SAP Solution Manager system, start transaction AISUSER.

    There is only a value help for the Contact Person field if the background job REFRESH_ADMIN_DATA_FROM_SUPPORT has already been run. If this is not the case, manual entries cause a warning message because the s-user is not found. First, assign the contact for the system

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    Maintenance Planning GuidePrerequisites in SAP Solution Manager

  • administrator user. When the administrator has run the background job, maintain the contacts for all other project members.

    Choose New Entries. Under User, enter an SAP Solution Manager system user; under Contact Person, assign a contact for the SAP Support Portal, which is an s-user ID without the s.

    NoteIf three instead of two columns are visible in transaction AISUSER , you are running the BAdi Business Add-In to Manage Several SAP Customer Numbers, which is applicable if you manage several SAP customer numbers in your SAP Solution Manager system. If you do not manage several SAP customer numbers, deactivate this BAdI as follows:1. Start transaction SPRO in the SAP Solution Manager system. You find the BAdI in the SAP

    Reference IMG under SAP Solution Manager Basic Settings Connection to SAP Several SAP Customer Numbers Business Add-In to Manage Several SAP Customer Numbers .

    2. The dialog asks you whether you want to deactivate the BAdI implementation AI_SDK_SP_RFC_RP AI_SDK_SP_RFC_RP. Choose Yes.

    3. Check transaction AISUSER. It now shows only two columns.

    For more information on Maintenance Optimizer, see http://support.sap.com/mopz .

    Maintenance Planning GuidePrerequisites in SAP Solution Manager

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  • 3 Synchronizing System Landscape Data

    Information about installed software and hardware of a technical system is used by several consumers in the system landscape. So, it is regularly updated and synchronized in the landscape.The SAP NetWeaver System Landscape Directory (SLD) is the central directory of system information required to manage your application life-cycle. It contains a description of the technical systems of your landscape (hosts and software currently installed) and a catalog of all software (CR content, SAP Software Catalog) delivered by SAP that can theoretically be installed in your landscape (products, product versions, their software components etc.). As the system information is updated automatically, the SLD provides reliable and up-to-date information as the central information provider for SAP Solution Manager.Maintenance Optimizer relies on up-to-date information about your system landscape. Therefore, it is crucial that landscape information is correctly synchronized and maintained in the Landscape Management Database of SAP Solution Manager (LMDB, transaction LMDB). The verification function for product systems in the LMDB helps you to detect and correct errors in the system landscape description of SAP Solution Manager.

    Figure 1: Flow of information about a system landscape

    The graphic shows the central steps how system landscape data is maintained and used:1. Register technical systems in your system landscape in the central SLD with automatic data suppliers that are

    set up on the technical systems. Technical systems periodically send information to the SLD.2. To send technical system information from the SLD to SAP Solution Manager, setup the synchronization

    connection in SAP Solution Manager. Updated system information is synchronized at least every ten minutes and stored in the Landscape Management Database (LMDB).

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    Maintenance Planning GuideSynchronizing System Landscape Data

  • To complete landscape descriptions, create product system descriptions in LMDB, manually, and run verifications.

    3. Use verified landscape descriptions with other SAP Solution Manager applications, such as the Maintenance Optimizer. In maintenance transactions, you can create stack XML files with which the SAP Global Support Backbone (SAP Support Portal) can calculate the download basket for updates and upgrades.

    4. With the correct system information, applications can monitor and maintain systems in the landscape.More information: System Landscape Directory at http://scn.sap.com/docs/DOC-8042 Planning Guide - System Landscape Directory at http://scn.sap.com/docs/DOC-14151

    3.1 Registering Technical System Data in SLD

    Use automatic data suppliers to regularly register technical systems in the central System Landscape Directory (SLD). Thereby, information about current hardware and installed software is sent to the SLD and can be forwarded to SAP Solution Manager.

    Context

    Depending on your system landscape setup, data can be sent automatically to the SLD from the following systems: Application Server ABAP systems are registered using transaction RZ70. Application Server Java systems are registered with the Visual Administrator or, as of SAP NetWeaver 7.1,

    the NetWeaver Administrator. A dual-stack is registered automatically when the related AS ABAP and the AS Java have been registered. TREX systems are registered by generating SLD configuration files and copying them to the Global SLD

    Directory Selected technical systems used by SAP, for example ATC Server, Unspecific Cluster System, MS IIS

    Instance, use predefined data suppliers. For third-party systems, you can setup generic data suppliers like sldreg.

    Procedure

    Set up the data suppliers for technical systems und register them in the SLD, which is described in SAP Note 1869701 .For more information, see the Planning Guide - System Landscape Directory at http://scn.sap.com/docs/DOC-14151

    Maintenance Planning GuideSynchronizing System Landscape Data

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  • 3.2 Synchronizing SAP Solution Manager with SLD and Other Repositories

    SAP Solution Manager receives most of the technical system information from a System Landscape Directory (SLD), which receives the information from SLD data suppliers on the technical systems. SAP Solution Manager uses system information in internal and external applications, like the SAP Support Portal.

    Context

    The SLD synchronization connections are set up during SAP Solution Manager Configuration (transaction solman_setup).For information on the setup, see the following documents at http://help.sap.com/solutionmanager71 under

    Application Help select SP and language SAP Solution Manager Operations Managing System Landscape Information Set Up the Landscape Management Infrastructure :

    Procedure

    1. Connecting LMDB to System Landscape Directory (SLD)2. Synchronizing with SAP Support Portal3. Synchronizing with Transport Management System (TMS)

    Next Steps

    To check if the data that SLD data suppliers send is consistent for LMDB requirements, see SAP Note 1842956(Check Data Supplier Consistency for Technical System in LMDB).

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    Maintenance Planning GuideSynchronizing System Landscape Data

  • 4 Modeling System Landscapes in SAP Solution Manager

    With the automatically provided technical system information as a basis, you can model the logical landscape in SAP Solution Manager. Define, for example, which product instances on which technical systems belong together to form a product system. This information is crucial for the maintenance process.For very basic considerations, see Landscape Recommendations in the SAP Community Network.

    4.1 TerminologyWhen we are talking about system maintenance, it is very helpful to understand the basic SAP terminology used in this context.From a maintenance view, the focus is on product systems which are modeled in SAP Solution Manager. The following graphics illustrate, where product systems are embedded in the SAP solution landscape and of which important elements a product system consists.

    Maintenance Planning GuideModeling System Landscapes in SAP Solution Manager

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  • Table 1: Modeling Product Systems - TerminologyTerm Descriptionproduct SAP Products are the applications SAP ships and group sets of functions to solve busi

    ness requirements. The complete product model is shipped as SAP Software Catalog (or CR Content in the SLD). The availability of products is published in the Product Availability Matrix (PAM) at https://support.sap.com/pam ). The product model defines the product structure with its product instances, software component versions, and technical dependencies between product and its components. Products typically have a name starting with 'SAP...' and are characterized by a version period and a maintenance cycle.

    A product can be installed on one or more technical systems. All technical systems that are involved in the installation of one product form the product system.

    Examples: SAP ERP, SAP NetWeaver, and SAP Solution Manager.

    One product consists of one or more product versions.

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    Maintenance Planning GuideModeling System Landscapes in SAP Solution Manager

  • Term Descriptionproduct version Each SAP product is installed in a product version, which is a concrete release of a prod

    uct, available at a particular time for a specific scope of functionality. It bundles product instances and the included software component versions.

    Like products, information on product versions is shipped in the SAP Software Catalog. They are the basis for the compatibility of closely coupled systems and the maintenance of product systems. For each product version, a maintenance period is defined.

    One product system must have one standalone product version.

    Example: SAP ERP 6.0, which is a product version of the product SAP ERP.

    NoteThere are standalone product versions (for example, SAP ERP 6.0) and add-on product versions, which require another product version as foundation for their installation and operation (for example, EHP5 for SAP ERP 6.0). For more information about add-on product versions, see Assigning Technical Systems, Product Versions, and Product Instances [page 24].

    technical system Installing a product version on hardware, on one or several physical or virtual hosts, creates one or more technical systems. Technical systems can either be distributed on one or more application servers or on a database system on the same or a different host, web dispatcher, etc. or can run everything on one host.

    A technical system is installed and administered as a whole. Often, e.g. in AS ABAP and AS Java, it is identified by a system ID (SID) or extended SID, a host, and an installation number. There are different technical system types, for example Application Server (AS) ABAP, AS Java, or TREX. Technical systems are central elements when it comes to maintenance and operational activities, such as monitoring and alerting.

    Automatic data suppliers on the technical system send information about hardware and software to the SLD, for further distribution in the landscape.

    Virtual hosts register themselves by diagnostics agents. For more information. SAP Note 1365123 (especially the attached demonstration) Agent Data in the SAP Solution Manager LMDB How to create a virtual system in Solution Manager 7.1

    product system A group of technical systems on which a product version is installed. Product systems are used to maintain and plan products in the system landscape. Most product versions can be installed in different ways on one or more technical systems, therefore knowing only the product version is not enough for maintenance. You also need to define the associated product systems to maintain SAP products.

    On the technical systems of a product system, one standalone product version and either zero, one, or several add-on product versions are installed. As of SAP Solution Manager 7.1 SP5, you can assign more than one AS ABAP to a product system and zero, one, or several non-ABAP technical systems.

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  • Term Descriptionsoftware component version Product versions bundle software component versions that are made available at the

    same time for implementing a specific scope of functionality. A software component is the smallest entity that can be installed on a technical system. It is a reusable component of the product. A software component version can be part of several product instances. It can require other software component versions to be installed as well.

    Examples: SRM Server 7.01, SAP BASIS 7.20, and Portal 7.0.

    product instance Technically dependent software component versions are grouped in product instances (formerly known as main instances, instance or software units in transaction SMSY), which are the smallest elements in a system landscape described in SAP Solution Manager. One product instance must be installed and updated as a whole on a single technical system. (ABAP-Java dual-stack systems are considered one technical system.) Patches can still be installed for individual software components.

    The various product instances of a product version can be installed on one or several technical systems.

    NoteThere are some exceptions to this rule. Some product instances (for example in SAP Process Integration) are installed on both the AS ABAP and AS Java technical systems. In such cases you have a mandatory dual-stack, and both stacks are treated as one technical system, even though for a dual-stack system technical systems of the types AS ABAP and AS Java need to be registered separately in the System Landscape Directory (SLD).

    Examples: SAP ECC Server, SAP XSS (Self-Services), and TREX.

    Synonyms: main instance (in SAP Solution Manager transaction SMSY), software unit (in System Landscape Directory)

    dual-stack SAP system that contains installations of both AS ABAP and AS Java. A dual-stack has the following characteristics: Common SID for all application servers and the database Common startup framework Common database (with different schemas for ABAP and Java)

    All parts (technical systems and installed product instances) of a dual-stack must completely be assigned to one product system.

    It is no longer recommended to install dual-stacks. Existing dual-stacks are recommended to be split into individual technical systems. For more information, see the Dual-Stack Split How to Ensure Correct Technical System Data in SLD and LMDB after the Split .

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  • Term Descriptiontechnical usage Technical usage is a further qualification describing a specific configuration of a product

    version. It describes a set of business functions by bundling product instances, consisting of software components, for a distinct usage. It can be spread over multiple technical systems and technology types. Not all product versions have this additional grouping. There is a mapping between business functions and technical usages for ERP enhancement packages.

    More information: White Paper: The SAP Solution Landscpape SCN: Understanding Landscape Descriptions - Part I: the Simple Approach to Explaining Products, Product

    Instances, and Software Components Master Guide for SAP ERP 6.0 Enhancement Package 7 , section Enhancement Packages and Software

    Components: Architecture Overview

    4.2 System Landscape Modeling Rules

    This section explains the basic rules to model a landscape description in SAP Solution Manager.1. A standalone product version is installed on one or more technical systems, which are all described in

    one product system. Only one active standalone product version and its technical systems can be described in one product system. This ensures a consistent update of a complete product version.(The dual-stack upgrade to SAP NetWeaver 7.30 with SEM-BW is an exception to this rule. In this case, see SAP Note 1539356 for a description of the correct product system configuration and Special Cases in Installation and Upgrade .)

    2. If additional add-ons or enhancement packages (EHPs) are deployed on the system, these also must be assigned to the product system as product versions.There are add-on EHPs (such as SAP ERP 6.0 EHP 6) and standalone EHPs (such as SAP EHP3 FOR SAP NETWEAVER 7.0.

    3. All installed product instances of a product version must be assigned to the product system.Some product instances contain both ABAP and Java components (for example, SAP NetWeaver Mobile Infrastructure or SAP Process Integration). If such a product instance is installed, you have to link it to the relevant Java technical system.

    4. A landscape pattern must be assigned to an AS Java system.A landscape pattern defines the upgrade strategy for an Application Server Java in SAP Solution Manager. When the technical system is assigned to one product system, the landscape pattern sidecar is assigned, when it is reused in several product systems, hub is assiged. For more information, see Landscape Patterns (Upgrade Strategy for AS Java) [page 16].

    NoteIf you model a product system for an SAP CRM, SAP SRM, or SAP SCM product with an SAP NetWeaver Java component (for example, SAP Enterprise Portal), create a separate product system for the SAP NetWeaver product. All installed SAP NetWeaver product instances have to be assigned to this product system.

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  • This note is relevant for the following product versions: SAP CRM 7.0 SAP CRM 7.0 / NW7.01 SAP SRM 7.0 SAP SRM 7.0 / NW7.01 SAP SCM 7.0

    For more information, see SAP Note 1326576 , 1531022 , and Special Cases in Installation and Upgrade .SAP NetWeaver ERECRUIT, LSOFE, and FINBASIS are stand-alone Add-Ons installable on SAP NetWeaver systems, but in SAP PPMS they are modeled within the ERP product. Therefore, the system must be configured as ERP product system and the corresponding instance must be marked as installed.For more information, see SAP Note 1326576 , 1531022 , and Special Cases in Installation and Upgrade .SAP SEM-BW now can be installed independently of the SAP ERP product system. For more information, see Special Cases in Installation and Upgrade .

    The LMDB supports you in creating consistent product systems:When you create a product system in SAP Solution Manager, the LMDB automatically suggests product instances and the related product versions that are installed on the selected technical system. You only need to select the instances relevant for a product system. This, of course, requires that the SAP Solution Manager is provided with reliable technical system information by SLDs.For more information, see Creating Product Systems in SAP Solution Manager [page 22].The landscape verification function checks whether a landscape description complies with the rules for product systems. It detects incorrect assignment of product versions, instances, or landscape patterns. For more information, see Verifying Product System Information [page 26].

    4.3 Landscape Patterns (Upgrade Strategy for AS Java)

    In the Landscape Management Database (LMDB), you need to set the upgrade strategy for a technical system of type Application Server (AS) Java, so that the correct upgrade strategy can be defined in maintenance transactions.

    Context

    The assignment of landscape patterns is required for AS Java technical systems in a product system/maintenance dependency (= landscape pattern 'sidecar') or several product systems(maintenance dependencies (=landscape pattern 'hub') in which also ABAP technical systems are assigned. The landscape pattern decides

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  • which maintenance strategy will be used. In the LMDB, you can change the assignment on the overview screen of the technical system:

    A sidecar AS Java is connected to exactly one ABAP-based backend system. During an upgrade, Maintenance Planner handles the technical system innovation-driven, strongly coupled with the corresponding ABAP-based backend system and keeps the application and the underlying SAP NetWeaver of both systems in sync.However, there are a few exceptions when a sidecar technical system is not updated synchronously with the assigned superordinate product system but completely independent, e.g. for a technology-driven upgrade to SAP NetWeaver 7.3. For this reason, it is required to additionally create an own product system for the SAP NetWeaver product version, as you would do for a hub system.A hub AS Java is connected to more than one ABAP-based backend system via a product system. During upgrades, Maintenance Optimizer updates the shared system with minimal impact: Only updates of the selected application are installed, while the underlying SAP NetWeaver and other applications are upgraded to the minimally required version.Only Create Hubs in Case of Close Maintenance DependenciesA hub technical system should not be created for mere functional dependencies (e.g. Adobe Document Services or TREX) but rather for technical and upgrade-related dependencies (for example, for XSS, XECO). Hub modeling is only recommended if there is a tight connection between product versions when it comes to maintenance activities; this dependency can be defined by common technical usages, for example.Landscape Pattern UnknownYou have to define the landscape pattern Hub or Sidecar manually. Initially, all technical systems that are registered in the LMDB by an SLD get the landscape pattern Unknown. With this status, the Maintenance Optimizer will handle them like a hub system and calculate updates with minimal impact.Example A: Two Independent Product Systems

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  • In the simplest case, only one technical system with all its product instances is used in one product system:

    Example B: SAP CRM with a Sidecar DeploymentThis is an example of a sidecar deployment: An SAP Customer Relationship Management (SAP CRM 7.0) application uses SAP Interactive Forms by Adobe:

    In the LMDB, the product system looks like this:

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  • The SAP CRM 7.0 application with Adobe Document Services (SAP NetWeaver 7.3) requires one product system for SAP CRM (in this example, product system LGD). It uses the CRM AS Java product instance from the technical system for SAP NetWeaver (in this example: A96).As the AS Java technical system A96 in this example is only used by product system LGD in the landscape, the landscape pattern sidecar is assigned to the AS Java technical system:

    This has the effect that the SAP NetWeaver layer of technical system A96 is kept as consistent with the technical system LGD as possible: During updates of LGD, the SAP NetWeaver stack and the product stack of CRM 7.0 are both updated synchronously. As a result, both systems have the same technology level and SP stack level.Example C: SAP ERP 6.0 EHP 5 with a Hub DeploymentIn this example, an HCM application of SAP ERP (EHP5 FOR SAP ERP 6.0) is running on an AS ABAP-based backend system (product system F6W) and on a separate SAP Portal system (SAP EHP2 FOR SAP NETWEAVER

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  • 7.0) that provides the Employee Self-Services (product system F6X). Additionally, the Portal system is used by an SAP SRM 7.0 system (product system F7A):

    The most convenient way to display all relationships in the LMDB is selecting one of the involved product systems and to choose Related Product Systems:

    In this example, the following product systems have to be maintained in the LMDB: Create product system F6W manually in the LMDB to describe the HCM application. It refers to the technical

    systems F6W and F6X. The product version EHP5 FOR SAP ERP 6.0 is installed on both technical systems.

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  • EHP5 FOR SAP ERP 6.0 is an add-on product version that requires the standalone product version SAP ERP 6.0. Therefore one standalone product version (SAP ERP 6.0) and one add-on product version (EHP5) have to be assigned to product system F6W.The following product instances are assigned product system F6W: Central Applications (SAP ECC Server), Portal Content, Portal Content Self Services, and SAP XSS (Self-Services).

    Create product systems F7A and F6X manually in the LMDB to describe the SRM application.Product system F7A contains the technical systems F7A and F6X. Product version SAP SRM 7.0 is installed on both technical systems.For product version SAP SRM 7.0 you also need to create a separate product system for the SAP Portal.EHP1 FOR SAP SRM 7.0 is an add-on product version that requires a standalone product version SAP SRM 7.0. The product instances SRM Server and Portal Content Supplier are assigned to the product system.

    Product system F6X:For product version SAP SRM 7.0, you also need to create a separate product system for the SAP Portal (SAP EHP2 FOR SAP NETWEAVER 7.0). This enables you to maintain the SAP NetWeaver parts independently from the SRM product system.You can use the same Portal product system to implement new SAP Portal functionality available with a new enhancement package version for SAP NetWeaver 7.0 with the SAP ERP product system. The SAP SRM product system remains unchanged.SAP EHP2 FOR SAP NETWEAVER 7.0 is a standalone product version. Therefore, do not assign the product version SAP NETWEAVER 7.0, in addition. The product instance Enterprise Portal is assigned to the product system F6X.Technical system F6X with the Portal product instance is assigned to product system F6X (SAP Enterprise Portal) as well as to product system F7A (SAP SRM). Therefore, product system F6X (SAP Enterprise Portal) must be considered during the update of product system F7A (SAP SRM).The technical system F6X is used by several product systems, therefore it needs to be maintained as a hub in the LMDB technical system editor.

    4.4 Maintaining System Tracks with Maintenance OptimizerThere are specific requirements for the update of a system track that consists of development, test, production, and other systems.

    Context

    To update a single system, Maintenance Optimizer provides all files and the stack configuration file, which can be handed over to the installation tool to apply the files. This works for a single system. But a system track can consist of many individual systems for development, quality assurance, production etc. Thereby, the following issues arise: Different stack levels of the systems in a track

    The productive system probably is on the lowest stack level because it is not updated that often. The quality assurance system could be the same or higher as the productive system, and the development system most likely has the highest stack level of the track because it is regularly patched and updated. Therefore the stack configuration files generated by Maintenance Optimizer can be different if they are generated separately from each other.

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  • Different number of activated business functions on systems in a trackMost likely, the smallest number of activated business functions can be found on the productive system, a higher number on the quality assurance system, and an even higher number on the development system. Therefore, the generated stack configuration file for the development system is not necessarily relevant for the other systems.

    Procedure

    To maintain a system track consistently, include all systems of one track in one Maintenance Optimizer transaction. Produce a single stack configuration file for the whole track. Do not generate a separate stack configuration file for every single system of a system track. This ensures the consistency of the patch or upgrade throughout all systems and prevents extra work.You can assign technical usages separately for each system of the track during the maintenance transaction.

    NoteWe recommend that you do not implement Legal Change Packages during the patch phase of a system track. This can cause inconsistencies between the different systems of a track and invalidate the generated stack configuration file for the whole system track. Information about upcoming Legal Change Packages is provided using SAP Notes (planned legal changes).

    Next Steps

    Software changes must be tested in every configuration, by all involved users and parties.Implementing new software in the production system must be the last step.For more information, see SCN: Maintenance of system tracks with Maintenance Optimizer .

    4.5 Creating Product Systems in SAP Solution ManagerWith the technical system information, you can now start to model the product system descriptions for the logical system landscape in SAP Solution Manager. As of SAP Solution Manager 7.1 SP05, technical systems and product systems are maintained in the LMDB, but no longer with transaction SMSY.

    Context

    The following table shows the steps in which transaction SMSY was replaced by the LMDB over the last SAP Solution Manager versions:

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  • Table 2: Introduction of the New System Repository for Landscape Data - Landscape Management Database (LMDB)SAP Solution Manager 7.0 SAP Solution Manager 7.1 SP01-04 SAP Solution Manager 7.1 SP05 and

    higherProduct and technical system information is maintained in SMSY.

    Product system information is maintained in transaction SMSY. Technical system information is maintained in the new Landscape Management Database (transaction LMDB).

    Product and technical system information is maintained in the LMDB.

    Landscape verification is integrated ito the LMDB editor for product systems.

    NotePrerequisite: You have completed the activities described under Synchronizing SAP Solution Manager with SLD and Other Repositories [page 10].It is strongly recommended, that technical system information is provided automatically by SLD data suppliers. Manual entries in the LMDB must be avoided since they can lead to inconsistencies and hinder later automatic updates by the SLD.If no product versions and product instances are reported, the following Wiki shows how to manually model different products in the LMDB: http://wiki.scn.sap.com/wiki/x/4I-uDQ .

    Some information cannot be delivered by the SLD, you need to maintain it manually in the LMDB, for example the landscape pattern, custom attributes, and the complete product system information.To view system descriptions, start SAP Solution Manager: Work Centers (transaction SOLMAN_WORKCENTER and choose Solution Manager Administration Landscape Technical Systems or Product Systems, for example.Alternatively, you can access the LMDB data directly with transaction LMDB.

    For more information, see the SAP Help Portal at http://help.sap.com/solutionmanager71 under Application Help select language and SP SAP Solution Manager Operations Managing System Landscape InformationManaging Product SystemsIf a product system must be defined depends on the type of the technical system that is to be updated.For the following technical system types must be updated with Maintenance Optimizer and require a product system: Application Server ABAP Application Server Java SAP HANA Database TREX System

    For the following technical system types, no product system is required, because maintenance with Maintenance Optimizer is not supported or not required: SAP BusinessObjects Cluster Sybase Unwired Platform SAP NetWeaver Master Data Management Server (MDM) SAP Identity Management (IDM)

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  • 4.5.1 Creating Product SystemsIn contrast to technical system information, which is automatically provided by data suppliers, you need to create product system information manually in the LMDB of SAP Solution Manager. It defines, which technical systems and product instances need to be updated and upgraded together in maintenance processes.

    Prerequisites

    The SLD connection is active and the full automatic synchronization and thereby the technical system information is complete.

    TipMigrate existing product system information from SMSY to LMDB:When you are updating to SAP Solution Manager 7.1, you can migrate selected information about technical systems and complete product system descriptions which cannot be provided by the SLD from the previous storage (Solution Manager System Landscape, SMSY) to the new LMDB storage. This avoids manual re-creation. To do so, start transaction SOLMAN_SETUP and choose System Preparation Prepare Landscape Description Migrate Data into LMDB .

    To configure a product system that consists of more than one technical system, a rough sequence should be followed:1. Assign the primary (most important) AS ABAP technical system. Create the product system from the

    primary AS ABAP technical system first, using the extended system ID as product system name.If no AS ABAP is part of the product system, start with the primary technical system of a different type and use the extended SID of this system as product system name.To do so, start transaction LMDB, select the technical system in edit mode, and choose Assign to Product System under Software.Check the product instances that are marked as installed for any technical system before you add it to a product system. The product instances for which the Installed indicator is set in the technical system serve as starting point for the product instance assignment in the product system editor. If no such indicator is set, assign the relevant product instances only in the product system editor.

    2. Assign secondary AS ABAP technical systems.3. Assign non-AS-ABAP technical systems.

    Context

    When you create product systems, assigning product instances (including their relation to technical systems and product versions) is the central task. Regular verification checks help you to make a product system consistent so that it can be used in maintenance transactions.If no product versions and product instances can be reported by automatic data suppliers, the following Wiki shows how to manually model different products in the LMDB: http://wiki.scn.sap.com/wiki/x/4I-uDQ .

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  • To create new product systems, proceed as follows:

    Procedure

    1. You can use the following starting points: Start from the existing technical system:

    Start transaction SOLMAN_SETUP and choose Managed Systems Configuration. Select the related technical system, choose Configure and create a product system in the first step of the guided procedure.

    Start transaction LMDB and select the related technical system for editing. Choose Software Edit Product System Assignment .

    Start directly with the product system:Start transaction LMDB and select Product Systems, enter the product system name, and choose Create. Under Assigned Technical Systems, choose Add to add the involved technical systems and product instances.

    2. Assign technical systems and their product instances:In each case, a dialog box opens, supporting you with proposals on which product instances to assign. For more information, read the help text in the dialog.As of SAP Solution Manager 7.1 SP10, you can also create product systems automatically in the Managed System Configuration and in the LMDB editor for product systems. Also, if not all product instances are provided by data suppliers, the improved search for more proposals simplifies the product system creation: It suggests product instances based on software component information from the system and the SAP Support Portal. For more information, see Evolution of Landscape Data Management Part II: Whats better with LMDB in SAP Solution Manager 7.1, SPS10? .

    3. Verify the product system description.The verification function in the editor for product systems checks the consistency of the product system definition. To do so, functionality from the SAP Support Portal is accessed with a remote service. Perform a new verification check whenever you make changes to a product system and always before you start a maintenance transaction.

    4. Updating product system informationUntil SAP Solution Manager 7.1 SP08, you must manually create and update product system information. As of SP10, product system information is updated automatically as soon as the information for related technical systems is updated with the next SLD synchronization; the LMDB updates the assigned product instances and the indicator for diagnostics-relevance. For more information, see SAP Note 1832868 .

    Next Steps

    For more information, see Managing Product System Information in the SAP Help Portal at http://help.sap.com/solutionmanager71 under Application Help select language and SP SAP Solution Manager OperationsManaging System Landscape Information Managing Product System Information .

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  • 4.5.2 Verifying Product System InformationWhen the product system information in LMDB is complete, verify that the system landscape in SAP Solution Manager complies with the modeling rules. Only then, Maintenance Optimizer can work correctly. As of SAP Solution Manager 7.1 SP05, the verification feature is included into the editor for product systems in the LMDB.

    Context

    The most important check criteria are described described under System Landscape Modeling Rules [page 15]. The landscape verification function can detect incorrect assignments of product versions, instances, or landscape patterns.

    Procedure

    1. You can see the verification status of all your product systems in the Solution Manager Administartion work center (transaction sm_workcenter) under Landscape Product Systems . From here, you can also edit and verify the product systems. In the product system editor of the LMDB, choose the Verification step at the bottom of the navigation tree.

    2. To start the verification, choose Execute Verification Check. In the result list, you see the required corrections. An error (red icon) means a mandatory correction. A warning (yellow traffic light) informs you that there are missing or incorrect product system descriptions that, however, do not influence Maintenance Optimizer.

    CautionFor known exceptions regarding the landscape verification function in LMDB, see SAP Note 1721112 . It describes the cases for which error messages appear that can be ignored or must be handled in a different way.

    3. To read the error description, choose the info button.4. Many errors can be directly corrected by choosing the link in the Action column.5. After each correction, choose Execute Verification Check, again, and take care of the remaining errors.

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  • Next Steps

    For more information, see in the SAP Help Portal http://help.sap.com/solutionmanager71 under Application Help select language and SP SAP Solution Manager Operations Managing System Landscape InformationManaging Product System Information Verifying Product Systems .

    4.5.3 Creating a Product System for a Dual-StackDual-stacks are systems where an Application Server ABAP and an Application Server Java are installed on the same technical system. In SAP Solution Manager, they are represented by two technical systems and maintained in one product system.

    Context

    Both technical systems representing the dual-stack parts have the same system ID and the same message server.

    NoteThe installation of dual-stacks is only recommended for selected scenarios where this is mandatory: for example, for SAP Solution Manager 7.0 and 7.1, and for SAP Process Integration 7.11.Apart from that, it is no longer recommended to install dual-stacks. Split existing dual-stacks into individual technical systems. For more information, see Dual-Stack Split How to Ensure Correct Technical System Data in SLD and LMDB after the Split .

    Procedure

    A dual-stack can be created in SAP Solution Manager automatically or manually: Automatic activity: The two dual stack parts are registered as two technical systems and as one technical

    scenario in SAP Solution Manager.By default, the two parts of a dual-stack are automatically registered as a technical scenario consisting of an AS ABAP and a AS Java technical system. When you display one of the technical systems in the LMDB, you can see the dual-stack partner in the Overview screen.

    Manual activity: For dual-stacks, create one product system and assign both stacks, this is, the technical systems. To assign the right dual-stack partners, it is recommended that you select the technical scenario under SAP Solution Manager Configuration (transaction solman_setup) Managed Systems Configuration

    Technical Scenarios Configure Scenario .Switch to edit mode, select a dual-stack part, choose Edit Assign to Product System and save. Do this for the second dual-stack part as well.

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  • It is important to assign both technical systems and all their installed product instances to the same product system. Thereby, one product system represents the complete dual-stack. Otherwise, you could damage the installation during an upgrade or update.

    Next Steps

    The next transaction with Maintenance Optimizer will calculate a stack XML file for the complete dual-stack.

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  • 5 Executing a Maintenance Optimizer Transaction

    Maintenance Optimizer in SAP Solution Manager calculates the required enhancement package files and creates the stack configuration file.In the following, the typical work steps of a Maintenance Optimizer transaction are described. For a detailed documentation, see http://help.sap.com/solutionmanager71 under Application Help select release and language Maintenance Management Maintenance Optimizer .Prerequisite: You have maintained the relevant product systems and verified them, as described under Verifying Product System Information [page 26].The following sections describe the maintenance transaction in detail.Detailed documentation: In the SAP Help Portal at http://help.sap.com/solutionmanager71 under Application Help select release

    and language Change Control Management Maintenance Management Maintenance Optimizer

    Maintenance Optimizer at http://support.sap.com/mopzTo start a maintenance transaction in Maintenance Optimizer. you have the following option: Start transaction LMDB. Choose the Product Systems tab and select the product system that you want to

    update. In the Overview, for a selected product version, choose the link under Maintenance Transactions.You can either proceed with an existing maintenance transactions, or create a new one:

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  • Alternatively, you can start transaction SOLMAN_WORKCENTER and choose Change ManagementCommon Tasks New Maintenance Transaction .

    In case of authorization issues, see Maintaining Users for SAP Solution Manager and SAP Service Marketplace [page 6].

    5.1 Step 1: Plan Maintenance

    You are in the Plan Maintenance work step of Maintenance Optimizer. Here, you select the solution, product version, and product systems that you want to update or upgrade.

    Context

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  • Procedure

    1. Select the solution for which you want to download the software packages.Select a product version for the selected solution.

    NoteFor any enhancement packages for SAP ERP, select product version SAP ERP .

    2. The related product systems are displayed. Select one or several product systems to be updated.

    NoteWe recommend that you create a single stack configuration file for all product systems of a track (development system, quality assurance system, and production system). In addition, run your Maintenance Optimizer transactions for every affected system at the same time, in the same maintenance transaction. This way you ensure that all systems are upgraded with exactly the same software.If you run the Maintenance Optimizer transaction several times for a product, the calculated stack XML files can include different software because SAP changes support package stacks whenever a fix is available for a critical issue in the software. Always apply the latest, stack XML file that you produced.

    If you get the system message There is already a transaction for the systems of this product version, check SAP Note 1296589 .

    3. Choose Continue.The system checks the instances installed in your product system and determines the update options. This check is based on the product system settings that you made in the Landscape Management Database (LMDB).

    5.2 Step 2: Select FilesYou are in the Select Files work step of Maintenance Optimizer. Here, you decide about the content of the stack configuration file that you need for the upgrade or update.

    Context

    NoteCheck the Log tab regularly, to see if any issues have occurred. In addition, the Systems tab provides helpful information about the systems to be updated or upgraded.

    Choose Calculate Files Automatically as the file selection mode.

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  • Procedure

    1. Sub-Step: Choose StackSelect the Target enhancement package product version and Target enhancement package stack level. Choose Stack Details to display a summary of the contents of the selected target stack.

    Select the technical usages.See also: Defintion of 'technical usage' under Terminology [page 11] and Innovation Discovery for SAP Products .Technical usages that are already installed on the system are automatically selected. You can select additional technical usages.

    The technical usages are grouped by instance. For example, the Portal Content instance group comprises all technical usages which contain the Portal Content instance. So a technical usage can be part of several instance groups.You can display detailed information about technical usages by clicking on the link with the name of the technical usage. This shows you product instances of the selected enhancement package release, required product instances, product versions, and product systems.

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  • You can only select technical usages for which required product instances are flagged as installed in the LMDB. Product instances for unavailable technical usages are highlighted in red.

    NoteYou cannot select a technical usage if it includes software components that must run on an SAP Portal that is not installed in your system.For details about the mappings between technical usages, business functions, product instances and the software components check following SAP Notes: SAP Note 1642789 Enhancement Package 2 for SAP CRM 7.0: Required SWC SAP Note 1473026 Enhancement package 1 for SAP SCM: Required SWC SAP Note 1585806 Enhancement package 2 for SAP SCM 7.0: Required SWC SAP Note 1083576 SAP enhancement package 3 for SAP ERP 6.0 - required SWC SAP Note 1324838 Enhancement package 5 for SAP ERP 6.0: Required SWC SAP Note 1165438 Enhancement package 4 for SAP ERP: Required SWC SAP Note 1566412 Enhancement package 6 for SAP ERP 6.0: Required SWC SAP Note 1359215 Technical prerequisites for using enterprise services SAP Note 1595753 Enhancement packages for SAP CRM 7.0: Required SWC SAP Note 1052470 SAP ERP 6.0 EhP 2 - Business functions and SW components

    If you have assigned Java technical systems to your maintenance transaction, the Maintenance Optimizer also shows all installable Java instances in the Additionally Installable Java Instances section. Java instances that are relevant for the selected version of the target stack are pre-selected.

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  • If you select additional Java instances, you can choose from a bigger selection of technical usages in the upper Technical Usages section .Choose Continue

    2. Sub-Step: Confirm TargetCheck and confirm the major target constellation of your system.

    NoteIf at this step a connected SAP NetWeaver system (for example an SAP Portal, or an SAP Business Warehouse system) is supposed to be updated to a release that you did not expect, check if you have correctly maintained the landscape pattern of the technical system. See Landscape Patterns (Upgrade Strategy for AS Java) [page 16].

    3. Sub-Step: Choose Add-On Products (if available)Now choose the add-on products. Maintenance Optimizer lists the following selection options if add-ons are affected by the installation, upgrade, or update: Add-ons already installed that you can update with the update, upgrade, or installation of the

    enhancement package Add-ons that you can install with the update, upgrade, or installation of the enhancement package

    Select the add-ons and the SP stack level hat you want to install. Previously installed add-ons are preselected.

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  • NoteChoose the add-on links to display the add-on instances and installable alternative (that is, the compatible software component versions).

    Maintenance Optimizer provides the option to include add-ons directly into your maintenance operation, so that you use the same downtime window instead of installing the add-ons separately afterwards.

    NoteAdd-ons are part of the stack XML file for target releases based on NW 7.0 EHP2 or higher, that is, add-ons are included as of SAP ERP 6.05 or higher.

    Choose Continue.4. Sub-Step: Select OS/DB-Dependent files

    Select the files that correspond with the combination of your operating system and database. Also select the files for SAP IGS, SAP HOST AGENT, SAPJVM, and for the Software Update Manager (SUM) if they are provided for selection. For more information about the SUM option, see SAP Note 1626435 .If you run application servers on different operating systems, make sure that you also include their kernels files. Sliding the mouse pointer on the kernel files displays a quick info that explains for which system the kernel files were calculated.Choose Continue.

    5. Sub-Step: Select Stack-Independent FilesSelect the stack-independent files and files for the add-on upgrade or add-on installation. In most cases, the stack-independent files include a SPAM/SAINT update for the target release. If you decided to install new add-ons, the corresponding files are displayed.

    NoteA red asterisk indicates that there is no delivery package on the SAP Service Marketplace for a support package.

    You can also select files from the download basket for this maintenance transaction manually by choosing Include/Exclude Files in Download Basket.

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  • NoteThe Maintenance Optimizer downloads these files, but does not automatically import them. You have to import them manually.

    Choose Continue.6. Sub-Step: Select Stack-Dependent Files

    In this step, Maintenance Optimizer offers installation files for optional, alternative software component versions. These files directly correspond to the technical usages that you have selected. Alternative software component versions are, for example, SAP JAVA DATA DICTIONARY 7.0, 7.01 and 7.02 for the SAP XECO product instance, and SAP SHARED JAVA APPLIC. 7.30, 7.31, and 7.32 for SAP XECO NW 7.3.Maintenance Optimizer only offers alternative software component versions for which the following conditions apply: It is still in maintenance. It is newer than the installed one. It is consistent with other selected alternative software component versions of the product instance.

    By default, Maintenance Optimizer pre-selects the existing software component versions.We recommend that you keep the selection. But if required, you can select a higher, alternative version to add it for the installation, and you can deselect versions that you do not want to apply to your system. Components of an SP stack that are not in productive use do not need to be patched during the implementation of the SP stack, unless there is a technical or logical dependency to the productive components. If deselection is disabled, the previously selected technical usages and the target support package level require these support packages.Note the messages (including long texts) in the log for recommendations.Examples: If BI_CONT 736 is installed in the system and BI_CONT 735, 736 and 737 are defined in the SP stack, then

    735 will not be provided for selection, 736 will be pre-selected as recommendation (because 736 is the currently installed version), and 737 will also be provided for selection.

    If no BI_CONT is installed and BI_CONT 736 and 737 are defined in the SP stack, then 737 will be pre-selected as recommendation (because it is the latest version) and 736 will also be provided for selection.

    NoteDo not deselect the files for the software components SAP_BS_FND and WEBCUIF. They are required for the enhancement package.

    To include current patches for Java support packages in your maintenance transaction, choose Add Java Patches.To add HR Support Packages or Country Legal Change Packages (CLC Packages) for an HR system selected as a product system to your maintenance transaction, choose Add HR Packages.

    NoteMaintenance Optimizer downloads the selected files, but does not automatically import them. You have to import them manually.

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  • Choose Continue.7. Sub-Step: Confirm Selection

    To download the files, select whether you want to download them with the Download Basket or with the Software Lifecycle Manager (only available if configured).Once you confirm the selection, this file is stored in the database of SAP Solution Manager and at operating system level in the Electronic Parcel Service Inbox (EPS/IN) of the transport directory.Choose Continue to get to the Download Files [page 37] work step.

    5.3 Step 3: Download FilesYou are in the Download Files work step of Maintenance Optimizer. Here, you can download the stack configuration file, which includes your previously defined update or upgrade information.

    Context

    NoteDownload the files as soon as you have completed the Maintenance Optimizer transaction.

    Procedure

    1. Download the XML stack file.A package configuration file containing your selections, based on your entries, is generated.The text file is only needed for an upgrade with source release SAP R/3 4.6C (see SAP Note 1022704 ).If you get a system message Adjustment of stack delta XML done with error: check application log, either your SAP Solution Manager system does not have the latest SPAM level, or you have insufficient user authorizations to write the XML in the EPS/IN directory. For more information, see Maintaining Users for SAP Solution Manager and SAP Service Marketplace [page 6].

    2. Choose Continue to get to the Implement [page 38] work step.

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  • 5.4 Step 4: Implement

    You are in the Implement work step of Maintenance Optimizer. Here, you are instructed to implement the update or update with other tools.

    Procedure

    1. Use the appropriate update tool, like the Software Update Manager (SUM), SAP Enhancement Package Installer (SAPehpi), SAP upgrade tools (SAPup and SAPJup) to implement the downloaded items.For more information, see www.service.sap.com/sltoolset .

    2. After you have implemented the changes for the product systems, change the Status of Implementation for Product System(s) to Completed.

    3. Choose Continue to get to the End Maintenance [page 38] work step.

    5.5 Step 5: End Maintenance

    You are in the End Maintenance work step of Maintenance Optimizer. Here, you close the maintenance transaction.

    Context

    When you complete a maintenance transaction, you can no longer make any changes to it. It remains for later reference.

    Procedure

    1. Choose Complete Transaction.2. Choose Close.

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    Maintenance Planning GuideExecuting a Maintenance Optimizer Transaction

  • 6 Correcting Installed Software Information (CISI)

    If the installed software information (ISI) is wrong or missing on the technical system itself, it cannot be correctly forwarded in the system landscape. You can correct ISI on the system by a corrective XML file.

    Context

    Installed software information is the set of data associated with a technical system. It stored in different tables and files on the system itself and propagated to the System Landscape Directory (SLD) to be used, for example, in system landscape maintenance. This is the most important information that is included: System ID Hosts Product and product version Product instances Software components

    During the installation or upgrade of a technical system, information about the installed product version and product instances is stored on the system itself. This information is forwarded to the SLD and SAP Solution Manager.It can happen that the information stored on the technical system is not correct or missing or not forwarded at all. For example, installed product instances can be reported as being installed on the technical system in the LMDB but they do not match the installed software components. This creates errors in the landscape verification or in the Maintenance Optimizer transaction.In this case, you can correct ISI and create a corrective xml file in SAP Solution Manager and use Software Update Manager (SUM) to correct the information on the system.Prerequisites: You need at least SAP Solution Manager 7.1 SP06 and Software Update Manager SP08 from SL Toolset 1.0.For background information regarding installed software information (ISI), see SAP Note 1877731 .

    Procedure

    Follow the procedure that is described in SAP Note 1816146 .

    Maintenance Planning GuideCorrecting Installed Software Information (CISI)

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  • 7 Copying Stack Configuration Files for Identical Systems

    To reuse a previously calculated target constellation for another system, you can copy the stack configuration file.

    Procedure

    To reuse a calculated target constellation on another system, use a copy report. It only works if both systems have the same Service Pack level. Otherwise, create an individual maintenance transaction for the second system.For more information, see SAP Note 1600302 .

    NoteTo maintain systems belonging to one system track (development, test, production system etc.), see Maintaining System Tracks with Maintenance Optimizer [page 21].

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    Maintenance Planning GuideCopying Stack Configuration Files for Identical Systems

  • 8 Special Cases in Installation and Upgrade

    Regarding installation and upgrade, for some SAP products certain exceptions apply.The guide Special Cases in Installation and Upgrade comprises recommendations on how to manage specific SAP products, such as the following: Additional installation of SAP ERP Portal Content on top of an existing SAP Portal Additional installation of SAP CRM or SAP SRM Portal Content on top of an existing SAP Portal Modeling of SAP SEM-BW, SAP ERECRUIT, LSOFE, and FINBASIS Updating to SAP NetWeaver 7.3 Hub Products that are not or only partially relevant for Maintenance Optimizer

    The focus is on new installation, product system modeling in the Landscape Management Database (LMDB), and updates or upgrades with Maintenance Optimizer and Software Update Manager (SUM).

    Maintenance Planning GuideSpecial Cases in Installation and Upgrade

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    Maintenance Planning GuideImportant Disclaimers and Legal Information

  • Maintenance Planning GuideImportant Disclaimers and Legal Information

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    2015 SAP SE or an SAP affiliate company. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice.Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary.These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies.Please see http://www.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.

    Maintenance Planning GuideContent1 About This Document2 Prerequisites in SAP Solution Manager2.1 Updating SAP Solution Manager2.2 Installing Implementation Content Add-On2.3 Completing SAP Solution Manager Basic Configuration2.4 Maintaining Users for SAP Solution Manager and SAP Support Portal

    3 Synchronizing System Landscape Data3.1 Registering Technical System Data in SLD3.2 Synchronizing SAP Solution Manager with SLD and Other Repositories

    4 Modeling System Landscapes in SAP Solution Manager4.1 Terminology4.2 System Landscape Modeling Rules4.3 Landscape Patterns (Upgrade Strategy for AS Java)4.4 Maintaining System Tracks with Maintenance Optimizer4.5 Creating Product Systems in SAP Solution Manager4.5.1 Creating Product Systems4.5.2 Verifying Product System Information4.5.3 Creating a Product System for a Dual-Stack

    5 Executing a Maintenance Optimizer Transaction5.1 Step 1: Plan Maintenance5.2 Step 2: Select Files5.3 Step 3: Download Files5.4 Step 4: Implement5.5 Step 5: End Maintenance

    6 Correcting Installed Software Information (CISI)7 Copying Stack Configuration Files for Identical Systems8 Special Cases in Installation and UpgradeImportant Disclaimers and Legal InformationCopyright / Legal Notice