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Solution Documentationwith SAP Solution Manager 7.1
ALM Solution Management, SAP AGNovember 2011
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© 2011 SAP AG. All rights reserved.
Disclaimer
This presentation outlines our general product direction and should not be relie
purchase decision. This presentation is not subject to your license agreement or anwith SAP. SAP has no obligation to pursue any course of business outlined in this
develop or release any functionality mentioned in this presentation. This prese
strategy and possible future developments are subject to change and may be chan
time for any reason without notice. This document is provided without a warranty
express or implied, including but not limited to, the implied warranties of merchant
particular purpose, or non-infringement. SAP assumes no responsibility for errors o
document, except if such damages were caused by SAP intentionally or grossly neg
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© 2011 SAP AG. All rights reserved.
Agenda
1. Introduction and ALM Overview
2. Solution Documentation – Overview And Customer Benefits
3. Solution Documentation In Detail
1. Initial Solution Documentation
2. Reverse Business Process Documentation
4. Demo5. Outlook
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IntroductionShort overview of Application Lifecycle Management (ALM)
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Orchestrated Accelerated Innovation
Run SAP Like
A Factory
ApplicationLifecycle
Management
Accelerated
Innovation
Orchestration
Cloud
New DB technologies
(ASE; SAP HANA)
Integrated M
Next Genera
Intelligence &
Integration
Validation
• Single sou
• Total Cost
• Protection
• Business Continuity
• Total Cost of Operations • Quality
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Orchestrate Your Solution with SAP Solution Manager
Run SAP
like a
Factory M
SingleSourceof Truth
Integration
Validation
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Solution Documentation: Overview
Introduction to Solution Documentation with SAP Solution Manager 7.1
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Customer situation
Entering new markets
Increasing number of subsidiaries and acquisitions
Global business process harmonization and standardization is
becoming increasingly important in order to quickly adapt
business models and processes to dynamic market demands
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Challenges
Unstandardized business pracross scattered business la
Different implementation ap
and strategies
Missing link between busine
documentation and technica
realization
No flexibility for business pr
adjustments leads to a long
benefit
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What is Solution Documentation?
Key elements of Solution Documentation
Documentation of your technical system landscape
Documentation of systems, servers, databases and software
components, system roles
Documentation of your core business processes
Documentation of core business processes, related technicalobjects, programs, interfaces and custom code
Clearly structured in a 3-level hierarchy
Centrally accessible in SAP Solution Manager
Continously verified with Solution Documentation Assistant
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© 2011 SAP AG. All rights reserved.
Benefits from Solution Documentation
• Better positioning of IT in the eyes of the business: Create better visibility of the usag
of your business systems and on the realization of IT project specifications.
• Find optimization potential for IT investments: Do meaningful and targeted IT
investments through detailed information on the actual usage of business processes.
• Improve the degree of business-process documentation standardization: RBPD
analysis results show how close your business processes are to SAP standard processes
These results can be used for process optimization; and close-to-standard business
processes lead to lower costs, due to reduced maintenance efforts.
• Identify custom developments: If the analysis results show custom-development usage
they can be managed or reverted back to standard through SAP„s Custom Code
Management in SAP Solution Manager.
• Up-to-date, clearly structured and verified solution documentation: the foundation of
Application Lifecycle Management using SAP Solution Manager is to save costs through
usage of documented business processes in many other ALM areas.
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© 2011 SAP AG. All rights reserved.
Solution Documentation along the lifecycle
C
o m p l e t i o n & Q u a l i t y
Start of Project Go-live
Business
Blueprint
Solution Lifecy
Regular degradation
Reverse Business Process
Documentation
Operations
Project team
leaves
Server
crashes
IT notices that up-to-date
Solution Documentation is
required
Undocumented
changes
Best documentation
Average documentation
Re-Documentation
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© 2011 SAP AG. All rights reserved.
SAP Solution Manager – Key Capabilities & Pre-Requisites to Dep
SAP Solution Manager
Key Capabilities
SAP Solution Managercapabilities can be configured and
implemented based on customer
specific priorities and roadmaps
Individual services and guided
expert session for desired
configuration available
The 4 Stepsto fully exploit the value of
SAP Solution Manager
To achieve IT transparency
“Single Source of Truth”
To get access to specific SAP
Enterprise Support and SAP
Solution Manager capabilities
SAP Solution Manager enables you to establish a “Single Source of Truth” for the
support by your operations teams and organization
SAP
Support SLA
Custom Code
Documen-tation BusinessProcess
Documentation
ModificationJustification
Check
Custom Code
Maintainability
Check
Root Cause Analysis
for Custom Code
Test Workbench &
eCATT
Configuration
Content
Test
Content
Upgrade
(Delta Configuration)
Business
Process
Monitoring
AcceleratedInnovation Enableme
Template
Management
Change Requ
Management
Diagnostics
System
Monitoring
System
Administration
Technical SLA &
IT Reporting
Custom Development
Management Cockpit
Quality
Management
Service
Desk
Deploy (Q-Gate
Management, CTS+
Solution
Documentation
Assistant
4
3
ASAP
Run SAP
for Industries
Run SAP
for Technolog
SelectedCQCs*
Additional
CQCs*
Technical
Landscape
Documentation
1
2
Technical
Configuration of
Solution Manager
SAP Quality Center
by HP
SAP CPS b
Redwood
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© 2011 SAP AG. All rights reserved.
Reuse of Solution DocumentationReuse of business structure and related information in SAP Solution Manager capabilities
* Limited reuse of information
Blueprint
Structure
Tabs /
Tab content
Business
Blueprint
Solution
Configu-
ration
Testing System
Monitoring
Business
Process
Monitoring
Solution
Maintenance
Solu
Upg
Scenarios
Processes
Process
Steps
Project
Documents
Transactions
Configuration/
Development
Test Cases
E-Learning
Interfaces * *
Systems/
Servers
Logical
Component
Key ALM processes fueled by Solution Docume
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© 2011 SAP AG. All rights reserved.
Which tools can be used for Solution Documentation?
Business Blueprint (SOLAR01)
Initial documentation during regular project work
Upload via standardized interface possible
Solution Configuration (SOLAR02)
Enriching the documentation with configuration data
Solution (in the Solution Directory)
Reflection of the actual productive environment
Secured documentation with controlled maintenance
(check-in/check-out“)
Solution Documentation Assistan
Continous verification of the exis
Reverse documentation with pre
Enhanced Business Blueprinting
Graphical modeling of Business
Main tools for Business Process Documentation
In SAP Solution Manager 7.1
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© 2011 SAP AG. All rights reserved.
Use cases of Solution Documentation
Blue
ImplementaExecution
Optimization
Require-ments
Design
Deploy
Build &Test
Optimize
Operate
Application
Management
Require-ments
Design
Deploy
Build &Test
Optimize
Operate
Application
Management
Initial docReverse documentation
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Initial Documentation
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© 2011 SAP AG. All rights reserved.
Business Blueprint
The Business Blueprint offers central, focused, up-to-date, and easy-to-under
core process documentation. The primary focus is to document the process ste
code, systems and interfaces.
3 levelhierarchy Business scenario
Business processes
Business steps
Interfaces
System information Transactions, custom developmeDocuments, links
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© 2011 SAP AG. All rights reserved.
Upload interface for initial upload of blueprint structure
documents
The following information can be uploaded from
external sources:
Business Blueprint Structure
Business Blueprint Structure Attributes
Project Documentation tab
Transactions tab
Business Functions tab
Configuration tab
Development tab
Test Cases tab
Training Material tab
How to work with the upload int
Export the structure, attributes and othe
template .txt files which contain content
your reference and can easily be edited
Microsoft Excel.
Create a Business Blueprint Structure fi
continue uploading additional content.
Detailed information can be found in the
Manager online help.
Initial documentation is automatically being build up by using implementation projects in SAP
To speed up this process, a new upload interface has been built into the Business Blueprint.
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© 2011 SAP AG. All rights reserved.
Upload interface: process flow
New functionalities in Releas
Create a project
Create structureUpload file
Maintain file
Upload file
Finalize businessblueprint
Create content
upload file
ProgramManagement
Business ProcessExpert
SystemAdministrator
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SAP Business Process Blueprinting
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© 2011 SAP AG. All rights reserved.
SAP Business Process Blueprinting
SAP SolutionManager 7.1 as the
Single Source of Truth
SAP businessprocess expert
Non-SAP users
SAP businessprocess expert
SAP users
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© 2011 SAP AG. All rights reserved.
SAP Business Process Blueprinting
Business Process Library
Solution Composer Server
Project
DirectoryBPRSolution
Directory
New
Enhanced
BusinessBlueprint RCP
Client
Classic
SAPGUI
RESTful
Services
Federation of
Directory, SAP
and SOA Cont
Best-in-Class usable
RCP Client providing
Graphical modeling
capabilities
Co-existence
SAPGUI and n
client
Open Interface
to provide and
retrieve model
data
Modeling of N
and SAP Pro
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© 2011 SAP AG. All rights reserved.
SAP Business Process Blueprinting and SAP Solution M
SAP Solution
Manager
SAP ES Workplace
SAP NetWeaver
BPM
SAP ERP
Homegrown
3rd Party
Business Process LibrarySolution Composer Server
Enterprise ServicesRepository
Document Your Bu
Process Requirem
Processes
Adapt SAP best-pr
processes to meet
business best
Facilitate discussio
process implemen
optimization
Visualize Your Sce
Processes for bettecommunication an
scoping
Client: Eclipse RCP
Solution will be ava
SAP Solution Man
a pilot release
Business Pr
Blueprinting
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Reverse Documentation
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© 2011 SAP AG. All rights reserved.
Business changes happen without planningTool supported reverse business process documentation
business changes
Discovered
Process model
dIdentification
viaReverse Business
Process
Documentation
“Real”
Usage
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© 2011 SAP AG. All rights reserved.
Reverse Business Process Documentation
Reverse Business Process Documentation (RBPD) allows the custom
easily re-document his business processes directly from his SAP systere-documentation is done by analyzing the actual usage of the system
supported by comprehensive analysis content pre-delivered from S
SAP Solution Manager
RBPD
Content*
SAP systemUsage analysis
Re-documentationSolution Documentation Assistant
* Powered by IBIS
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© 2011 SAP AG. All rights reserved.
RBPD steps
Perform
BusinessProcess Analysis
~14,000 inspections
executed to identify real
process steps used.
Business Process Step
Identification and Assignment
Analysis Results assign used
process steps in the Business
Process Repository automatically.
Custom Transactions cannot be
automatically assigned
Custom
Transactio Assignmen
Functional team
results and plug
transactions into
processes in the
Process Reposi
Id tifi ti f C B i P
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© 2011 SAP AG. All rights reserved.
Identification of Core Business Processeswith Solution Documentation Assistant
Solution
Documentation
Requirements
Identification of
core business
processes
Automatic
identification of
core business
processes
Identification of
potentiallyobsolete objects
Usage analysis
of customdevelopments
Automatic proc.mappingagainst
reference model
Systemlandscape
documentation
BusinessBlueprint
creation
Core Busi
processes
identified
Adaptation
business pr
analysis
SoDocA
Goal: Mission-critical support requires comprehensive documentation of existing solution, busin
processes, custom code, interfaces, and partner solutions.
Usage analysis
of businessprocesses
Identification ofdeviation from
reference model
Automaticusage analysis
based onpredefined rules
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© 2011 SAP AG. All rights reserved.
RBPD sets the course for...
…getting full transparency about real usage of S
with the most important business processes
…having a comprehensive representation of th
implemented and used business processes
…doing risk-based testing rather than testing ev
…having a quick and easy way to get business
documented in SAP Solution Manager
…having a central entry point to manage and m
solutions and processes
…enabling quick re-use of processes for planne
new implementations, upgrade, template-based r
…easily creating a central basis for further ALM
Reverse Business Process Documentation supports these
requirements and drives business efficiency
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Solution Documentation
Assistant
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© 2011 SAP AG. All rights reserved.
Solution Documentation Assistant
Solution Documentation Assistant helps verifying and rating your business process documentation. Data basis is the u
of technical objects related to the business process structure. The usage frequency gives transparency about potentially o
clarity about mission-critical objects and is an excellent starting point for initial documentation as well.
Scope Analysis of template, implementation an
Analyzes usage of technical objects like
BADIs and custom developments
SQL statement analysis enables live sys
business perspective
Uses the existing SAP Solution Manage
system connections and technical statist
Benefits
Accelerates initial and reverse Solution D
Enhanced solution and usage transpare
Enables simple and fast system consolid
Standardization through comparison of b
different locations
Basis for optimized test planning
Cost-efficient through automated verifica
Documentation
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© 2011 SAP AG. All rights reserved.
Solution Documentation Assistant
The display of the usage frequency of technical objects gives you transparency about potentially
about mission-critical objects.
Customer situation Solution documentation to be updated before an upgrade
Housekeeping needed to ensure performance and more cost
Activities
Import a SAP Solution Manager dummy project in an analysi
Run the analysis
Check the usage frequency and identify potentially obsolete o
Verify results with business process objects
Use analysis results to update technical object in your solutio
SAP‟s solution
Identify obsolete objects, incl. custom code
Verify the technical objects solution documentation
Linked to rule database allows further check step enhanceme
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© 2011 SAP AG. All rights reserved.
Solution Documentation Assistant
SAP Solution Manager
Project
Analysis
Project Analysis
RBPD
Content
Solution Documentation Assistant
SAP Solution Man
Project
Update
Create
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RBPD content
Strategic collaboration between SAP and IBIS
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© 2011 SAP AG. All rights reserved. 36
Strategic collaboration between SAP and IBIS
Cooperation
IBIS provides business contentfor Solution Documentation Assistant
(SoDocA).
SAP and IBIS plan to
• continue enhancing the content, e.g. for
industry solutions
• extend capabilities for usage analysis in SAPsystems
IBIS offers supplementary customer-specific
RBE Plus analyses.
Advantages for SAP use
SAP will provide results
collaboration as standa
These services will be a
Enterprise Support, PS
MaxAttention customer
These services enhancoffering pertaining to ac
SAP process innovation
S f th RBPD C t t
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© 2011 SAP AG. All rights reserved.
Scope of the RBPD Content
Content:
• Enhanced assignment of transactions
• More than 1.200 SQL check steps
• Evaluation of master data usage
• Evaluation of process usage
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Summary & Outlook
S
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© 2011 SAP AG. All rights reserved.
Summary
Solution Documentation in SAP Solution Manager
provides a foundation for Application Lifecycle Management
can be easily created
from scratch during an implementation or upgrade project
reverse documented from up-and-running systems with RBPD content from SAP
Is always up-to-date due to continuous verification with Solution
Documentation Assistant
Helps reducing costs through re-using up-to-date Solution
Documentation along the lifecycle and creating transparency about
the company„s business processes
Further Information
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© 2011 SAP AG. All rights reserved.
Further Information
SAP Public Web:
SAP Service Marketplace: http://service.sap.com/rbpd
Related SAP Education and Certification Opportunities
http://www.sap.com/education/
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Thank You!
© 2011 SAP AG All rights reserved
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© 2011 SAP AG. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose
without the express permission of SAP AG. The information contained herein may be
changed without prior notice.
Some software products marketed by SAP AG and its distributors contain proprietarysoftware components of other software vendors.
Microsoft, Windows, Excel, Outlook, and PowerPoint are registered t rademarks of Microsoft
Corporation.
IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x,
System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer,
z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server,
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The information in this document is proprietary to SAP. N
reproduced, copied, or transmitted in any form or for any
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