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Mahendra-Jusco_Mysore 24x7 - Presentation

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    ADB Workshop, Bhopal

    Jamshedpur Utilities &Services Company Ltd.February, 2009

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    Jamshedpur Water and Wastewater

    System

    475 kmsLength of Sewer lines

    550 kmsLength of Water Mains

    206 lpcdAvg. daily consumption

    7.00 lakhsPopulation served

    64 sq. kmArea served

    Water Infrastructure

    2 River Pump houses : 264 MLD

    Raw Water Pump House : 173 MLD

    Clarified Water Pump House : 91MLD

    WTP capacity (potable water) : 190 MLD Dimna reservoir (1 month standby):35000 ML

    capacity

    7 water towers : ( 46 ML )

    500 kms of potable water network

    Wastewater Infrastructure

    2 sewage treatment facilities : 64 MLD capacity

    10 sewage pumping stations

    475 kms of sewage collection network

    Fact File

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    Market Share in Municipal Water Management (1)Water Quantity Distributed (MLD)

    Water distributed(MLD)

    Sub Total Mkt Share(%age)

    Jamshedpur 170 Jusco Sub Total597

    70%

    Haldia 250

    Mysore 142

    Salt Lake 15

    Tata Motors 20

    K'taka (KUWASIP) 25 Veolia Sub Total35

    4%

    Nagpur 10

    Latur 30 Hydrocomp/SPML - SubTotal40

    5%

    Madurai 10

    Tiruppur 185 MIDL Sub Total185

    21%

    TOTAL 857 100%

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    24x7 water supply project for Mysore city

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    Salient Features of the Project

    Largest water supply PPP project in India based on performance

    based management contract

    First city-wide water distribution management contract serving million

    plus population

    6- Year tripartite contract between Karnataka Water Supply & Drainage

    Board (KUWSDB), Mysore City Corporation (MCC); and JUSCO

    One operator for the entire city optimized & effective solution

    Funding by JNNURM (80%), Govt. of Karnataka (10%) and MCC (10%)

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    Mysore City Key Contract Variables(as per contract)

    East Zone West Zone

    Population

    (Year 2001)

    4.03 Lakhs 3.61 Lakhs

    Area (Sq Kms) 44.43 sq. km 62.52 sq. km

    Total no. of wards 35 34

    Number of wards witheveryday water supply

    29 22

    Bulk Water to be supplied

    to AC

    80.19 MLD 62.05 MLD

    No. of house connections 66, 565 66618

    Number of functional

    meters

    30% 42%

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    The Three Phases

    Phase 112 Months

    Phase 236 Months

    Phase 324 Months

    O&M PlanTake-over OperationsStudy & SurveyDesign & Engineering IMISCapital Investment Plan

    O&M Sustainability ofoperations

    Implementation of CIP Rehabilitation works Metering program

    O&

    M

    Billing

    &Collection

    Custom

    erSupportSystems

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    Key Contractual Milestones

    Key Dates Key Contract Milestones

    November 28th, 2008 Effective Date (Contract Signing Date)

    January 27th , 2009 Preparatory Commencement Date (Zero Date of the contract)

    April 26th, 2009

    PHASE 1:PREPARATORY PHASE

    (12 MONTHS)

    Submission and Approval of O&M Plan(minimum 30 days for approval);

    Take-over of Operations

    April 25th, 2010 Submission and Approval and CIP(minimum 30 days for approval or else

    deemed approval)

    April 26th, 2010 PHASE 2:REHABILITATION PHASE

    (36 MONTHS)

    Commencement of CIP implementation

    April 26th, 2013 PHASE 3:MAINTENANCE PHASE

    (24 MONTHS)

    Operations and Maintenance

    April 26th, 2015 plus455 Days

    Defect Liability Period

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    Payment Structure

    1. Management fees: Lump sum in two parts.

    o Fixed fees (50%), paid in 24 equal quarterly installments.

    o Performance fees (50%), paid six monthly on achievement of targets over

    project period of 6 years as per performance chart

    1. Operating Cost: Lump sum in two parts.

    o Fixed fees (30 %), paid in 23 equal quarterly installments

    o Performance fees (70%), paid six monthly on achievement of targets over

    project period of 6 years as per performance chart

    1. Rehabilitation Cost:

    o BOQ driveno Based on Capital Investment Plan (CIP)

    o Payable against invoice for completed works not less than Rs 10 lakhs

    1. Provisional Items:

    o

    Paid in same manner as rehabilitation costs.

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    Capital Investment Plan(Rehab & Provisional Items)

    To be prepared in the first year and will be the basis forrehabilitation

    Item rate will be the same for the corresponding item quoted in

    the bid

    Quantities can differ from what are mentioned in the BOQ

    (tender document)

    However, the final CIP price can vary upto +10% of the total

    rehab and provisional costs quoted in the bid (threshold

    limit)

    Inclusion of new items beyond those in BOQ as contract

    variation and will be outside the 10% threshold limit

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    Performance Targets

    Performance Parameter Weightage

    Number of connections with 24x7 30%

    Revenue Improvement 30%

    Revenue Water in 24x7 area 10%

    Resolution of Complaints on service in24x7 area

    10%

    Resolution of Complaints in entire zone 5%

    Leakage levels in 24x7 5%

    Quality compliance in 24x7 area 5%

    Pressure compliance in 24x7 area 5%

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    Performance Targets

    Performance Targets Unit 6 12 18 24 30 36 42 48 54 60 66 72

    Number of connections with 24x7 Connections 0 0 5000 10000 10000 10000 15000 15000 100% 100% 100% 100%

    Revenue Improvement % 5% 5% 5% 5% 3% 3% 2% 2% 2% 2%

    Revenue Water in in 24x7 area % 65% 70% 75% 85% 85% 85% 85%

    Resolutions of Complaints on service in 24x7 area % 95% 95% 95% 95% 95% 98% 98% 98% 98% 98%

    Resolution of Complaints in entire zone % 80% 85% 90% 95% 98% 98% 98% 98% 98% 98% 98% 98%

    Leakage levels in 24x7 area l/c/d/m 60 55 50 45 40 35 30 25 25 25

    Quality compliance in 24x7 area % 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

    Pressure compliance in 24x7 area % 95% 95% 95% 95% 95% 95% 95% 95% 95% 95%

    End of the month from Preparatory Commencement Date

    Performance Targets

    (to be achieved)

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    Break up of Performance (Management) Fee

    P e r f o r m a

    P e r f o r m

    N u m b e r o f c

    Break up of Performance based Operating Cost

    P e r f o r m a n c e b a

    Break-up of Performance Fee

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    Key improvements envisaged through

    this contract Obligations of AC

    Technical Improvements

    Hydraulic simulation & network up-

    dation for equitable water

    distribution

    Setting up & monitoring District

    Metering Areas (DMA) 24x7 water supply with min 7m

    pressure for the entire Mysore city

    Leak detection & reduction

    program leading to phase wise

    reduction in losses Reduction in energy consumption

    Re-Engineering & Rehabilitation of

    Pumping Stations

    Improved water quality

    Implementation of IMIS

    Service Delivery and Commercial

    Improvements

    Increase in customer base

    Increase in Billing & Collection

    Efficiency

    100% billing every month with

    year-on-year increase in revenue

    100% Customer metering

    24 hours customer service

    centre

    100% customer complainthandling in stipulated time.

    Public Awareness Program

    Improved overall customer

    satisfaction

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    Key Obligations of KUWSDB

    Overall contract management including decisions regarding achievement

    of performance targets Provide support, access to sites, and information to AC for preparation of

    OMP and CIP

    Depute the Board employees and pay their pay, benefits, etc. as per

    contract conditions

    Approval of OMP and CIP Operate, maintain and manage the bulk supplies to the distribution

    operating zones as per Schedule 1 of the contract

    Assist AC in approvals for new connections by MCC

    Provide permission to AC for repair/replacement of the facilities and the

    right of way to lay new water mains Disbursement of management fees, operating costs, bonus to the AC

    Coordinate with MCC, manage and organise the investments for the project

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    Key Obligations of MCC

    Organize funding for the project out of the annual Budgets and funds

    released under JNNURM Program Open and maintain a revenue account for all revenues collected by the AC.

    Ensure smooth hand over the operations, maintenance of Distribution

    Operating Zone to the AC on the Preparatory Commencement Date;

    Provide to the AC, all data related to O&M manuals, drawings, customer

    details, billing related data/hardware/ software, etc.

    Pay all electricity charges incurred in the Distribution Operating Zone for

    providing services

    Permit and co-ordinate with the AC in providing water supply connections to

    un-connected properties

    Permit AC with road crossing, road cutting and road restoration works for

    implementing the rehabilitation works Continue to take actions for recovery of historical arrears from customers

    Undertake disconnection or regularization of illegal water connections

    reported by AC and assist AC in recovering the regularization charges

    Receive requests for new connections, complaints from customers,

    record and forward the same to AC for follow up action

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    Key Contractual Clauses (1)

    Bulk Water Supply Commitment

    o 80.19 MLD and 62.05 MLD for West and East zones respectively

    o Failure to meet this obligation (and also for any of other obligations of MCC and KUWSDB) will

    result in revision of performance targets

    o However, the performance fee for the pertinent period will be payable as per the original schedule

    as if AC has met the performance targets

    Quality of watero Quality of water supplied to the customers shall be at the same minimum level as at bulk point

    Disconnection Policy

    o Action against legal customers for non-payment of bills governed by the existing bye-laws or

    procedures of MCC

    Dispute Resolution Mechanism

    o Resolved through an Adjudicator appointed by the Employer

    o Fee /costs to be shared equally between AC and the Employer

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    Key Contractual Clauses (2)

    Contract Variations

    o Employer can propose variation in scope and AC shall respond with a

    technical proposal with financial terms

    o Scope changes can include variation in number of connections, service

    coverage area, customers, etc.

    o ACs remuneration to be adjusted so that AC is in the same financial position

    as if the variation were not implemented

    Value Management

    o AC can propose a value management proposal that helps in reducing cost of

    services or furthering objectives of the contract, or benefit the employer

    o Subject to approval of the proposal, the remuneration will be adjusted to

    account for increase in scope and costs

    o If the proposal reduces cost of services, AC will receive 10% of savings

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    Key Contractual Clauses (3)

    KUWSDB and MCC Employees for Deputation

    112 Employees in East Zone and 95 Employees in West Zone

    MCC and KUWSDB to issue letter to each employee accordingly before the

    effective date

    No changes in their existing terms of employment

    All deputed employees directly report to AC for day-to-day functioning

    Employer shall continue to pay their wages, salaries, increments, leave

    entitlements, compensation, employee benefits, pension benefits, medical

    and welfare arrangements, insurances, and social security contributions

    Employer may depute more employees/workers and shall be responsible for

    paying their wages/salaries, perks, social benefits, etc.

    AC shall effect & maintain minimum insurance against losses & claims

    arising from death or injury to any deputed employee as per the norms

    stipulated by the Labour Department

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    Thank You!

    Our Mission:

    Quality Services For Life !!

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    Meter service charge:

    For 15 mm dia. Water meter Rs. 25.00 per month

    Sl. No.Customer Type JUSCO Rate

    Consumption Block/ Month Existing Rate Rs./KL New Rate (Rs./KL)

    1 Domestic Consumers Up to 10 KL11 to 25 KL26 to 50 KLAbove 50 KL

    7.97.97.97.9

    5.006.008.00

    10.00

    1A Domestic BulkConsumers (Housing

    Complex/ Apartment)

    Up to 25 KL x Nos. of unitsAbove 26 KL to 50 KL x No.

    of unitsAbove 50 KL x No. of units

    7.97.9

    7.9

    6.008.00

    10.00

    2 Institutional / Govt. Up to 20 KL21 to 50 KLAbove 50 KL

    4.44.44.4

    4.406.007.50

    3 Commercial consumersUp to 50 KL

    51 to 100 KLAbove 100 KL

    7.9

    7.97.9

    8.00

    10.0012.00

    4 Industrial Consumers Up to 500KLAbove 500 KL

    9.99.9

    12.5015.00

    LUMETRIC TARIFF EFECTIVE FROM 1ST. NOVEMBER 2007

    Sector V Salt Lake Project

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    Sector - V, Salt Lake ProjectFirst P-P-P project in Municipal Water Sector under JNNURM, GOI

    Name of Project Development & Management of Water & Sewerage Networks for Salt Lake Sector-V at Kolkata on 30 yr BOT basis.

    Job Description Construction of 3 MGD Clear water pumping station, 8 MLD STP, 2.25 ML capacity ESR, 500 mm dia.DI K9 of 3.2 KM, 150 mm to 700 mm dia. Sewerage Network of RCC Hume pipe class NP3 of 14.43KM with IPS, Installation of bulk & consumer meter, O&M of entire utilities, Billing and collection for 30year concession period.

    Client NDITA, Kolkata (KMDA as Tech. Facilitator)

    Project Features Contract for Bulk water supply to be entered between KMC & NDTA,

    Developer to purchase bulk water from KMC @ Rs.5/KL and bill consumers a combined water-

    cum-sewage charge based on volumetric tariff.

    Any revision in bulk water supply charge by KMC, passed on to consumers.

    Developer to retain water-cum-sewage connection charge, approved by NDTA

    10% escalation on tariff every five years

    Metering Policy to be in place.

    Min. monthly charge equivalent to 50% of demand charges.

    Withdrawal of ground water by existing consumers is prohibited.

    Project Value Water Supply Rs. 260.7 million Sewerage System Rs. 340.7 million

    Tariff Rs. 25 per kL

    Funding pattern 65 % Private + 35 % Jnnurm

    Partners JUSCO - VOLTAS

    Project Duration 19 Months (Construction Phase), 30 years BOT concession

    H ldi W t S l P j t

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    Haldia : Water Supply ProjectName of Project Construction of new water treatment plant on BOT basis and

    Operation and Maintenance of the existing Water treatment Plant 25year lease

    Job Description Construction of series tube wells and complete existing network includingreservoirs, pipelines and boosting pumping station up to consumer levelsand O & M of new distribution network.

    Client Haldia Development Authority, Haldia

    Scope O&M of existing Series tube wells 13.62 MLD, raw water pumpingstation 28.00 MGD.

    Construction of new 50 MGD WTP in 3 phases: 25 MGD, 12.5 MGD &12.5 MGD in addition to existing 20 MGD WTP being augmented to 25MGD.

    Four Nos. 1000 mm dia. MS suction main. 380

    Project Value Rs. 880.00 million

    Tariff Ind. Rs.11/kL , Comm Rs.9/ kL , Resn. Rs. 5/ kL , Mun. Rs. 3/kL

    Funding pattern Private

    Partners Ranhill Utilities Malaysia - JUSCO

    Project Duration 24 Months (Construction Phase), O&M for 25 Years

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    Leak detection and rectification works in various divisions of

    Chennai cityName of Project Leak detection and rectification works including renewal of all existing

    house service connections and corroded portion of small distributionmains, phase VI.

    Job Description Description of the work:

    1) Mains condition survey

    2) Renewal of existing CI/PVC mains & House service connections

    3) Leak detection

    4) Fixing Injection/Isolation assembly for isolation of sub districts.

    5) Supplying, laying, jointing, testing and disinfecting Pipeline

    Client Chennai Metropolitan Water Supply & Sewerage Board (CMWSSB), Chennai

    Salient Features Rehabilitation of distribution mains of 50 Km covering 42,000 No. of House serviceconnections

    Cutting mains and taking a sample of 1 meter length for visual examination at eachstreet or at 150 m intervals

    supplying, laying, jointing, testing and disinfecting of 100mm, 150mm & 200mm DIpipes.

    Supply and fixing specials, Sluice valves & other appurtenances, Construction ofvalve chamber

    Leak detection & leakage level monitoring to achieve ultimate target level of 10l/c/h

    Value Rs. 184 million

    Completion Time 18 Months (June2010)

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    Water Operations - NRW (Industrial Water)

    37.035.0

    29.0

    23.0

    5.77.8

    2.925

    3 1.8

    0.0

    5.0

    10.0

    15.0

    20.0

    25.0

    30.0

    35.0

    40.0

    Raw Clarified

    %

    FY04 FY05 FY06 FY07 FY08

    Result: NRW improvements

    W a te r Ope ra t ions - NRW (Pota b l

    9 .6

    23 .0

    6 .4

    12 .1

    3 6

    6 .2

    9 .6

    32 .1

    5 .37 .1

    28 .4

    6

    24.1

    0. 0

    5. 0

    10.0

    15.0

    20.0

    25.0

    30.0

    35.0

    40.0

    W T P R is in g M a in D is tr ib ut io n n etw o rk

    %

    F Y 0 4 F Y 0 5 F Y 0 6 F Y 0 7 F Y 0 8

    NRW - W ater Operat ions

    36 . 0

    16 . 813 . 9

    12.1

    0 .0

    5 .0

    1 0 . 0

    1 5 . 0

    2 0 . 0

    2 5 . 0

    3 0 . 0

    3 5 . 0

    4 0 . 0

    NRW (O vera l l )

    %

    F Y 0 5 F Y 0 6 F Y 0 7 F Y 0 8

    Good

    Good

    Good

    Reduction

    by 49%

    Reduction by

    30%

    Reductio

    n by 90.5

    %

    Reduction

    by 86%

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    Market Share in Municipal Water Management (3)Population Serviced (Lakhs)

    PopulationServiced

    (lakhs)

    Sub Total Mkt Share(%age)

    Jamshedpur 7

    Jusco Sub Total26.8

    53%

    Haldia 7

    Mysore 10

    Salt Lake 2.3

    Tata Motors 0.5

    K'taka (KUWASIP) 2 Veolia Sub Total2.75

    5%

    Nagpur 0.75

    Latur 5 Hydrocomp/SPML - SubTotal5.75

    11%

    Madurai 0.75

    Tiruppur 16 MIDL Sub Total16

    31%

    TOTAL 51.3 100%