Gabriela Aparicio, Stephanie Baars, Giulio Bedeschi, Fredrik Sollid Iversen, Dorota Kaniuk, Liliana Teixeira
Gabriela Aparicio, Stephanie Baars, Giulio Bedeschi,
Fredrik Sollid Iversen, Dorota Kaniuk,Liliana Teixeira
• Understanding the problem: - Market Analysis- Target Identification
• Research: – Business uses for videoconferencing cloud based software– Companies with potential of evolving in a rapidly expanding market– Sector of easy to breach companies– Determine market need
• Low-budget strategy – Implementation
Introduction
Worldwide Enterprise Video Equipment Market
Market Size $482MLocation - OTT Services
Infancy stages Growth 1.8%
Wait and see approachAdaptation
Urgency of needEvent Triggers
Demographics
Business Environment
Psychographics
Demand
Target BuyerServicing Companies
Market Analysis
Market Position
Market Analysis
Video Conferencing Market Demand 2013
• Start-ups or small to medium businesses • Evolving companies• High level of internal or external communication • Currently looking to expand their business to meet their
communication and collaboration needs
Example: • Language schools • Most have an online presence but not their own online learning platform • Offer group learning• Provide lessons such as: general, business, speaking courses
Target market
Why people fail at learning a new language
Determine Need
Not listening Lack of curiosity Rigid thinking Single method Fear
Ways to improve
Listening ReadingSpeaking
Research
Visit language schools
1-2-1 conversations
with school director
Raised interest in the
software
Received feedback
• LyteSpark for language schools• Provide distance learning• LyteSpark as interactive materials • Structure: 1-2-1 classes, teacher-2-student,
group integration, global interaction
Idea
LyteSpark Language Schools
Customization Integrate logos, pictures company branding
Flexible set-up & room modification Modify specific languages schools
Set up assistant New customers (especially maybe older people)
Private video conferencing Figure out language level at beginning + test at the end
Group video conferencin Class and group discussions
Speed networking Discussion rooms, exams, tests
Appointment room
Phone calling room Q&A
Synchronized presentation presentation
webcasts
Document collaboration & transfer Homework, sending class material
Meeting invited & scheduling Normal class schedule
Features
Features
Schools Customers
Cost effective for individuals
Get ahead of others schools and build reputation
Bigger incentive based on completion of courses due to live interaction
Save costs from rent Personal mentors, motivate each other
Save money through already established platforms (IT)
Submerge in it
(big companies - interaction with language schools)
Benefits
• conferencing solutions for every business• Reduce again to 3 packages
– Limited free trial– Office – Enterprise
• Integrate searching tool in order to find out the which package is the perfect fit for your business
Packages
• Easy client reach - schools• Increased business• Variety of services• Build a trend to gain traction in the market• Start with Office Package• Upgrade to Enterprise
Revenue Generation
• Establish brand• SEO• LyteSpark social network integration• Offline and online activities
Offline (free use) Online
Competition AdWords
Cover all the market Online presence
cheaper differentiation
Social Media
Awareness
Social Media
• Targeted users by type: industry sector (e.g. language schools)
• Unique user: numbers will be calculated based on retention from our online network efforts (Google Analytics)
• Registrations: social media ROI, software subscriptions• CTA exposure & activation: get users to promote the product
and share their LyteSpark moments • Sales: ROI, subscribers
Marketing KPI
Price per month per user
Brand RATE Video Conferencing
Voice Calls Recording Share
files Webinar Screen sharing
Connected with social network # People
Ovoo £2.99
12
Google £3.30
10
Skype £14.36
25
Lytespark £19.95
50
imeet PGI £29.00
35
Cisco Webex £38.00
25
GoToMeeting £39.00
25
Competitor Analysis
Recommendations
LyteSpark accessible on any device, anywhere
Personalized software setting
Text messaging and calendar integration
Cloud based file sharing
Integrating online community
Develop a Partner Channel
Language Schools
Law & Financial
Firms
Medical & Management
Systems
Action Plan
Year 1 Year 2 Year 5
• http://www.telegraph.co.uk/education/educationadvice/9750895/Learning-a-foreign-language-five-most-common-mistakes.html
• http://www.businessinsider.com/iphone-v-android-market-share-2014-5#ixzz3LKXsYB2S
• http://www.chazdavis.com/blog/category/social-media/• http://www.mainconcept.com/eu/products/sdks/codec-sdk
/video/h264avc.html
• http://en.wikipedia.org/wiki/VP8• http://www.webrtc-solutions.com/topics/webrtc-solutions/
articles/393792-it-appears-end-near-webrtc-video-codec-wars.htm
• http://www.nexis.com/results/docview/docview.do?docLinkInd=true&risb=21_T21102051476&format=GNBFI&sort=BOOLEAN&startDocNo=1&resultsUrlKey=29_T21102051480&cisb=22_T21102051479&treeMax=true&treeWidth=0&csi=7924&docNo=3
• http://www.idc.com/getdoc.jsp?containerId=prUS25068714• http://www.anite.com/businesses/handset-testing/news/an
ite-leads-5g-radio-channel-model-development#.VIT_ZzGsVZ8
• http://www.budde.com.au/Research/Global-Digital-
References
APPENDIX
Packages Giulio
Main account
Basic
Intermediate
Advance
Customisation
299,95 £
3 different sub account
150 members/sub account
Unlimited minutes
99,95 £ to add new account
• Improve page & content• Include pictures of the team story telling• Get people involved by sharing their LyteSpark
moments and accomplishments• Include promotional and educational videos• Lauch online campaigns • Post industry relevant content
• History of the company• Include contact details• Include investments that the company won• Include educational videos• Include the benefits of the product to improve
each company business• Publish articles related to the industry
• two profiles• LyteSpark Classroom: space for „teachers“ to share their teaching styles,
knowledge and information (Skype Classroom)• Post on recent updates promote the product• Showing people using LyteSpark • How to use Lytespark software tips • Use relevant hashtags• Include interesting and informative describtion • follow relevant people (concerning video conferencing and language
schools) • Promote product through videos, share user experiences and link from
other websites • Follow: Russel Stannad,
• Presence in relevant blogs and forums• Potential for link building• Shared customer experience • Participate in the discussion with clients
Blogs / Forum
• 53% of mobile traffic is video • Provide „How to“ tips • Integrate YouTube into the LyteSpark website– Software updates– Explanation of features usability
• Integrate story of LyteSpark
YouTube
0 1 2 3 4 5 6 7 8
Series1; £2.99 £3.30
£14.36
£19.95
£29.00
£38.00
£39.00
COMPETITORS RATE COMPARISON Premium Version
RATE
Competitor Analysis
Lytespark
1. Is our current customer profile correct? Is the detail sufficient?Or should the focus be changed? Target student. Set first to the students as a lifestyle. What is their current customer profile? Expand to B2C and don’t limit yourself with B2B Pro’s and con’s for expanding to B2C2. Prove itQualify the target customer interest: what are the interests of the target customers? Does our product meet the customer needs?Market research.Competition RESEARCH. What do people want from such products? Does LyteSpark meets this needs? 3. Reaching the customerExplain how to reach each group identifiedAre there any pre-requisites? Resources? Timeframe? Find our lowest hanging fruit or our slam-dunk
Points we have to consider
• Questions to ponder• Is our stated customer need correct? • Does it apply to the customers we think it does? • Is our product ready? Does it meet the need? • Are there missing features? • How do we reach our target customers? • How long will it take to convince customers to buy? • Are there any remaining technical or behavioral barriers to adoption? • Can we establish CPA (Cost per acquisition)? • Can we establish ARPU (Average revenue per user)? • Which competitors should we be wary of? • Would you back your strategy with your own money...
Questions we have to be aware of in case he asks…
Pricing• Lytespark is not a cost for companies but it s arevenue
• Example of cost structure
• 200£/month• 3 level beginning intermediate and advance• Minimum number of people : 6• 5 lessons a week for every level
• 20 lessons a month for every level • Breck even point for a package of 20 lessons for person is : 11.11£• Average cost of a teacher is 20£/hour • BEP with teacher cost for a package of 20 lessons is: 77,77 £• BEP for every lessons is 3,85 £• Price : 5£• 1,15£ revenue every lesson per person• 6,9£ revenue for every lesson• 414£ revenue every month
Problems
• Camera is always on • after updates you have to install Chrome
extensions • File history stays on the screen make it able
to achieve it • Logout to surf on the website
Target segmentation analysis Fredrik