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Strategic Management in Sport LTP004N Spring Semester 2010
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Strategic Management in Sport

LTP004N Spring Semester 2010

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AIMS AND OBJECTIVES

• This module introduces sport management students to the various models of organisational strategy. It provides a framework within which different management functions may be examined and integrated. Within these general aims, the module has been prepared so as to achieve the following.

• to enable the students to evaluate the key sources of uncertainty facing sports organisations.

• to introduce the students to the concepts of environmental, social and financial audit and appraisal.

• to enable students to evaluate the feasibility of proposed sport developments.

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LEARNING OUTCOMES

On successful completion of this module participants will be able to:

• outline the various models of the strategic process and discuss the relevance of these models to particular circumstances;

• analyse the key contemporary features of the strategic sports management environment.

• identify the strategic choices facing corporate managers in sports organisations;

• in a sports management context to evaluate strategic choices and to evaluate the feasibility of strategic proposals;

• identify the problems and opportunities faced by sports organisations in implementing their chosen strategy

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Introducing Strategy

LTP004N Strategic Management in SportWeek 1 Spring Semester 2010

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How do we determine success?

• Is it winning in sport?• Is it making a profit in business. Is it customer

satisfaction, retention rates?• Is it just survival?

• The problem with strategic management in sport– Utility v Resource Maximisation

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Lesson Aims and Objectives

• Aim: – To introduce participants to concepts, theories and

processes of strategic management• Learning Objectives

– By the end of this lesson you will be able to• Define the concept of strategic management• Understand the context of strategic decision making• Discuss the notion of success• Present the strategy lenses as ways of viewing strategic decisions• Understand how to check strategic options fit with the organisation

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Strategic Management – some views (1)

• Saloner et al:– ‘Strategic Management is about helping managers navigate

the external environment while making the best use of the organisation’s assets’

– A strategy does not SPECIFY any particular actions used to implement it – it is a FRAMEWORK for guiding a choice of possible actions

• Doyle: – ‘A strategy can be defined as a set of decisions taken by

managers on how the business will allocate its RESOURCES and achieve sustainable COMPETITIVE ADVANTAGE’

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Strategic Management – some views (2)

• Fitzroy and Hulbert:– ‘ Strategy is about the organisation’s relationship with the

environment and deploying the CAPABILITIES and COMPETENCES to enable it to prosper…it can be explicitly formed or implicitly enacted as an evolutionary response to a changing environment’

• Johnson et al– ‘Strategy is the DIRECTION and SCOPE of an organisation

over the LONG TERM, which achieves advantage in a changing environment through the configuration of resources and competences with the aim of fulfilling STAKEHOLDER expectations

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Strategic Decisions are About…

• The long-term direction of the organisation• The scope of an organisation’s activities• Gaining advantage over competitors• Addressing changes in the business environment• Building on resources and competences (capability)• Values and expectations of stakeholders which affect

operational decisions

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Definition of Strategy

Strategy is the direction and scope of an organisation over the long term, which achieves advantage in a changing environment through its configuration of resources and competences with the aim of fulfilling stakeholder expectations.

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Strategic Decisions are Likely to :

• Be complex in nature• Be made in situations of uncertainty• Affect operational decisions• Require an integrated approach (both inside and

outside an organisation)• Involve considerable change

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Strategic Management Operational Management

Organisation-wide, holistic Functional, Routinised

Conceptualisation of issues Techniques, processes, actions

Creating new directions: new resource allocations

Managing existing resources

Developing new resources Optimising existing resources

Ambiguous/uncertain Functionally and Operationally specific

Long term perspective Day to day issues, annual operating plan

Strategic v Operational Management

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The Vocabulary of Strategy• Mission – overriding purpose• Vision/strategic intent – desired future state• Goal – general statement of aim or purpose• Objective – quantification or more precise statement of

goal• Strategic capability – resources, activities and processes• Business model – how product, service and information

flow• Control – monitoring of action steps

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Elements of Strategic Management

• Understanding the strategic position of an organisation

• Making strategic choices for the future

• Actioning strategy

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Manufacturing – physical product often augmented with service, brand image for competitive advantage. Global v Local competition/sourcingServices – no physical product, competitive advantage based on intangibles increasing Globalisation

Manufacturing/Service Organisations

Diverse products/markets/businesses. Structure/control/parenting. Competitive strategy. Portfolio management. Resource allocation/ coordination. Global v Local competition. SBU focus

Multinational Corporation

Single market. Limited product/service range. Competitive strategy. Strategic capability. Restricted funds.

Small Business

Different Contexts for Strategy

Diverse sources of funds. Values and ideology. Lobbying. Stakeholder management. Managerialism v Volunteer dependency

Voluntary and Not-for-Profit

Ideology. Direct/indirect external influence (e.g. government). Competition for resource inputs. Best value in outputs. Interagency cooperation

Public Sector

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Manufacturing/Service Organisations

Multinational Corporation

Local private Gym & Fitness Centres, Little KickersSmall Business

Different Contexts: Sport Examples

Voluntary and Not-for-Profit

Public Sector

Nike, Adidas-Reebok, Manchester United, Ferrari, Larger Fitness Clubs

Islington Boat Club, Anaconda Swimming Club, Football Foundation, Central Council for Physical Recreation

Islington Sport and Leisure Authority, UK Sport, Sport England, Toulouse Rugby Club

IMG, Octagon, News Corporation, Fitness First

BARCELONA FC

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Overview

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Strategic Paradigms and The Strategy Lenses

How organisations approach strategy

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Strategic Paradigms

• What’s a paradigm?– A set of assumptions, concepts, values, and practices that constitutes a

way of viewing reality for the community that shares them, especially in an intellectual discipline

• Whittington (1989) believed there were four competing paradigms relevant to strategic management– Classical– Evolutionary– Systemic– Processual

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Paradigms mapped

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Strategic Paradigms – Rational Analysis and Plans

Classical Paradigm– The environment is dynamic, but essentially predictable– Therefore decisions can be made within a rational strategic

planning process– Based upon Organisational objectives, environmental

scanning, strategy formulation and implementation– Actions are rational & deliberate, focusing on a single intent– Failure is seen as resulting from deviations from this process

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Strategic Paradigms – Adapting to Changing World

Evolutionary Paradigm– The environmental forces create problems, opportunities and

‘bounties’ for the company; continually and unpredictably– Managers cannot accurately predict these changes and

therefore cannot make rational decisions– Strategy therefore is taking advantage of opportunities as the

environmental changes– Actions that are rational, deliberate and lead to long-term

visions will lead to short-term disasters– Flexibility of resources, speedy execution and beating the

competition allows success/survival

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Strategic Paradigms - Organisation and Environment = complex interactivityProcessual Paradigm

– The environment is seen as arbitrary and unpredictable, but not as harsh as the Evolutionary paradigm

– Poor or below standard business performance goes unpunished by the marketplace; therefore individuals do not have to focus on profitability only

– Wider individual or collective objectives can be accommodated – individuals can form groups and alliances to further own careers interests

– Leads to Satisfying behaviour – so long as key stakeholders are kept content

– Strategy therefore emerges from ‘Political’ issues – It is deliberate, and contested, emerges from compromises, victories and defeats

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Strategic Paradigms - Culturally Determined)

Systemic Paradigm– Strategy reflects the particular social and cultural systems in

which strategists participate, defining for them the interests in which they act and the rules by which they survive - class and country may make a difference

– The decision makers’ goals can be personal, influenced by society, desire for power, socially desirable outcomes which are not profit maximising e.g. full employment, family control

– Strategy as a social system with many influences and embedded and acting within a complex environment

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Paradigms and Strategy Formulation

The Paradigm

Strengths & Weaknesses

Capabilities

Opportunities & Threats

Environmental Forces StrategyStrategy

PerformancePerformance

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Implications

• Managers approaches will be conditioned by the paradigm they follow

• Paradigms are difficult to change as they are the sum of managers experience

and intuitions

• Opportunities will be evaluated according to cultural as well as analytical

methods

• Strengths and weaknesses are influenced by managerial assumptions

• Effect of ‘bounded rationality’ (Simon) and limits on option evaluation – danger of

current assumptions not fitting future situation

• The environment – market and wider social and political forces- can impact

hugely on an apparently sound strategy

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Exhibit I.v

Three strategy lenses

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The Strategy Lenses• Strategy as design

– Logical analytical process– Planned implementation– Top-down, management driven process

• Strategy as experience– Adaptation of past strategies based on experience– Influenced by taken for granted assumptions (culture)– Bargaining and negotiation between managers/functions– Potential for ‘drift’

• Strategy as ideas– Importance of variety and diversity for innovation– Emergent strategy from within and around the organisation– Top managers create the conditions for this to take place

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Exhibit I.iv

A summary

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RACES – Haberberg and Rieple

• Strategy is usually a set of options for the long term viability of the organisation

• RACES framework brings together all aspects of the organisation to check the validity of options and help make strategic choice

• Resources• Acceptability• Consistent• Effective• Sustainable

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RACES in more detail• Resources:-

– Are resources needed available or easily obtainable?– How easy are they to imitate by competitors?

• Acceptability:-– Are internal power brokers, leaders and important stakeholders agreed?– Are external stakeholders agreed or satisfied e.g. regulatory bodies

• Consistency:-– Does it fit with culture, brand reputation, business architecture– If not, has the change implications been modelled into the strategy?

• Effectiveness:-– Does the strategy address the issues facing the organisation and resolve

them? – Is one option better than another at doing this?

• Sustainability:-– Does the strategy lead to long term advantage and how?– If competitors can imitate easily is there any way to make it more uniquely

successful