LOOKING TO HIRE? · 2020. 5. 21. · PROFESSIONAL INCLUDES: Cooks, Executive Housekeepers, Chefs, Administrative Ofﬁcers TECHNICAL INCLUDES: Hotel Front Desk Clerks, Food/Beverage

British Columbia’s economy is fast growing and, as a result, employers are having an increasingly difficult time filling vacancies. Talented immigrants are well-trained, bring new skills to the workplace, speak a variety of languages and are eager to make a meaningful contribution to their new country.

Now, more than ever, is the time for your business to ‘’team up’’ with talented immigrants!

LOOKING TO HIRE?

and Citizenship CanadaImmigration, Refugees

et Citoyenneté CanadaImmigration, Réfugiés

This material was produced by the Société de développement économique de la Colombie-Britannique in partnership with Immigrant Employment Council of British Columbia.

Funding provided by Immigration, Refugees and Citizenship Canada.

You can also become an ambassador and share your immigrant hiring success story!

We can assist employers in various ways:- support with your recruiting strategy- connect you with skilled French-speaking immigrants- help identify possible financial assistance programs

If this sounds like the kind of help you could benefit from, please call 604-732-3534 or visit www.sdecb.com for more information.

HOW WE CAN HELP

These information cards are designed to increase employer awareness with regards to talented immigrants and the role they can play in filling vacancies.

The cards highlight labour data in some key industries while providing general guidelines on hiring best practices.

ABOUT THIS SERIES

1.2%BC OVERALL

1.2%BC OVERALL

4.2%INDUSTRY

3.3%INDUSTRY

36,588INDUSTRY

931,618BC OVERALL

NURSING & RESIDENTIAL CARE

(000) (%)

JOB GROWTHBC OVERALL VS. INDUSTRY2015-2025

INDUSTRY OUTLOOK

This information card presents an overview of job market projections for a particular industry so that employers can better position themselves to meet workforce challenges.

NURSING & RESIDENTIAL CARE

INCLUDES: Health Care Managers, Program Directors

MANAGEMENTINCLUDES: Registered Nurses, Social Workers, Marriage Counsellors

PROFESSIONAL

INCLUDES: Community Service Workers, Licensed Practical Nurses, Cooks

TECHNICALINCLUDES: Nurses Aides, Orderlies, Home Support Workers, Housekeepers

SUPPORTINCLUDES: Food Counter Attendants, Light Duty Cleaners, Janitors

STAFF

5.1%

16.4%23.6%

45.0%

9.9%

DATA SOURCE: WorkBC

JOB GROWTH PER JOB TYPE2015-2025

NORTH COAST & NECHAKO

244

0.6%

NORTHEAST303

0.8%VANCOUVER

ISLAND/COAST7,202

19.7%

MAINLAND & SOUTHWEST19,790

54.0%

CARIBOO1,076

2.9%

THOMSON OKANAGAN6,344

17.3%

KOOTENAY1,630

4.5%

TOTAL JOB OPENINGS: 36,588

JOB GROWTH PER REGION2015-2025

1.2%BC OVERALL

1.2%BC OVERALL

1.3%INDUSTRY

1.8%INDUSTRY

9,729INDUSTRY

931,618BC OVERALL

TELECOMMUNICATIONS

(000) (%)


INDUSTRY OUTLOOK


TELECOM

INCLUDES: Telecom. Carriers Managers, P. R. Managers, Information Systems Managers

MANAGEMENTINCLUDES: Information Systems Analysts, Computer Programmers, Software Engineers

PROFESSIONAL

INCLUDES: Installation & Repair Workers, Line & Cable Workers, User Support Technicians

TECHNICALINCLUDES: Customer Services Rep., Retail Salespersons, Accounting Clerks

SUPPORTINCLUDES: Sales Related Occupations

STAFF

15.0%16.2%

45.4%

22.8%

0.6%

DATA SOURCE: WorkBC



520.5%

NORTHEAST8

0.1%VANCOUVER

ISLAND/COAST783

8.0%


81.2%

CARIBOO264

2.7%

THOMSON OKANAGAN

614

6.3%

KOOTENAY101

1.0%



1.2%BC OVERALL

1.2%BC OVERALL

1.4%INDUSTRY

2.8%INDUSTRY

16,846INDUSTRY

931,618BC OVERALL

ACCOMODATION SERVICES

(000) (%)


INDUSTRY OUTLOOK


ACCOMODATION SERVICES

INCLUDES: Accomodation Services Managers, Restaurant/Food Service Managers

MANAGEMENTINCLUDES: Accountants, Human Resources Professionals

PROFESSIONAL

INCLUDES: Cooks, Executive Housekeepers, Chefs, Administrative Officers

TECHNICALINCLUDES: Hotel Front Desk Clerks, Food/Beverage Servers, Bartenders

SUPPORTINCLUDES: Janitors, Caretakers, Food Counter Attendants, Kitchen Helpers

STAFF

23.9%

1.6%

18.0%23.5%

33.1%

DATA SOURCE: WorkBC



2601.5%

NORTHEAST274

1.6%VANCOUVER

ISLAND/COAST3,206

19.0%


49.8%

CARIBOO785

4.7%


18.0%

KOOTENAY894

5.3%



1.2%BC OVERALL

1.2%BC OVERALL

0.6%INDUSTRY

-0.1%INDUSTRY

10,625INDUSTRY

931,618BC OVERALL

FOOD & BEVERAGE PRODUCTION

(000) (%)


INDUSTRY OUTLOOK


FOOD & BEVERAGE PRODUCTION

INCLUDES: Manufacturing Managers, Retail/Wholesale Managers, Senior Managers

MANAGEMENTINCLUDES: Accountants, Biologists, HR Professionals

PROFESSIONAL

INCLUDES: Bakers, Supervisors, Construction Millwrights & Mechanics, Administrative Officers

TECHNICALINCLUDES: Machine Operators, Butchers & Meat Cutters, Fish/Seafood Plant Workers

SUPPORTINCLUDES: Labourers, Janitors, Caretakers, Food Counter Attendants

STAFF

15.3%

1.7%

22.3%

36.7%

24.0%

DATA SOURCE: WorkBC



510.5%

NORTHEAST31

0.3%VANCOUVER

ISLAND/COAST732

6.9%


83.3%

CARIBOO96

0.9%

THOMSON OKANAGAN

678

6.4%

KOOTENAY187

1.8%



1.2%BC OVERALL

1.2%BC OVERALL

1.2%INDUSTRY

1.2%INDUSTRY23,258

INDUSTRY

931,618BC OVERALL

FINANCE

(000) (%)


INDUSTRY OUTLOOK


FINANCE

INCLUDES: Banking, Credit & Investment Managers, Insurance, Real Estate & Financial Brokerage Managers

MANAGEMENTINCLUDES: Securities Agents, Investment Brokers, Auditors, Investment Analysts

PROFESSIONAL

INCLUDES: Financial Sales representatives, Customer & Information Services Supervisors

TECHNICALINCLUDES: Customer Services Representatives, Banking, Insurance and Financial Clerks

SUPPORTINCLUDES: Cashiers, Janitors, Caretakers

STAFF

29.5% 28.6%18.5%

22.9%

0.4%

DATA SOURCE: WorkBC



1410.6%

NORTHEAST70

0.3%VANCOUVER

ISLAND/COAST3,994

17.2%


71.7%

CARIBOO402

1.7%


6.2%

KOOTENAY419

1.8%



1.2%BC OVERALL

1.2%BC OVERALL

3.6%INDUSTRY

3.9%INDUSTRY

34,249INDUSTRY

931,618BC OVERALL

COMPUTER SYSTEMS DESIGN

(000) (%)


INDUSTRY OUTLOOK


COMPUTER SYSTEMS DESIGN

INCLUDES: Information Systems Managers, Senior Managers

MANAGEMENTINCLUDES: Systems Analysts, Media Developers, Software Engineers, Web Designers

PROFESSIONALINCLUDES: Computer Network Technicians, User Support Technicians, Technical Sales Specialists

TECHNICALINCLUDES: Customer Services Representatives

SUPPORTINCLUDES: Sales related occupations, Janitors

STAFF

14.8%

59.6%

22.7%

2.8% 0.1%

DATA SOURCE: WorkBC


VANCOUVER ISLAND/COAST

5,251

15.3%


82.6%

THOMSON OKANAGAN

631

1.8%

CARIBOO60

0.2%

KOOTENAY29

0.1%



1.2%BC OVERALL

3.7%INDUSTRY

4.0%INDUSTRY

1.2%BC OVERALL10,466

INDUSTRY

931,618BC OVERALL

MOTION PICTURES & VIDEO

(000) (%)


INDUSTRY OUTLOOK


MOTION PICTURES & VIDEO

INCLUDES: Publishing & Human Resources Managers

MANAGEMENTINCLUDES: Producers, Directors, Actors, Programmers, Authors/Writers

PROFESSIONALINCLUDES: Audio & Video Recording Technicians, Illustrators, Film & Video Camera Operators

TECHNICALINCLUDES: Drivers, Film Processors, Sales Rep.

SUPPORTINCLUDES: Kitchen helpers, Cleaners, Janitors

STAFF

7.3%

36.2% 39.3%

8.0% 8.9%

DATA SOURCE: WorkBC


VANCOUVER ISLAND/COAST

238

2.3%


96.0%

THOMSON OKANAGAN

130

1.2%

CARIBOO23

0.2%

KOOTENAY29

0.3%



They are more innovative:talented immigrants often introduce new perspectives and techniques

3

They understand the market better:talented immigrants can provide valuable feedback on new consumer trends

2

They attract the best talent:businesses with a diverse workforce are more attractive to talented immigrants

1

WHY DO DIVERSE BUSINESSES PERFORM BETTER?

Businesses with a diverse work place are:

BENEFITS OF DIVERSITY

70%More likely to capture a new market

45%More likely to have expanded market share

35%More likely to outperform

HOW TO ... GROW YOUR BUSINESS

This information card highlights immigrants data, the skills talented immigrants bring to the work place as well as the many ways they can help grow your business.

HOW TO ...

GROW YOUR BUSINESS WITH TALENTED IMMIGRANTS

DATA SOURCE: STATS CAN, WWW.MCKINSEY.COM

ASIA131,875

OCEANIA 3,185

AFRICA 6,200

EUROPE 19,745

AMERICAS 14,535

WHERE ARE THEY FROM?BC IMMIGRANTS BY PLACE OF ORIGINS2011-2016

Vancouver: 142,530Victoria: 7,690Mission: 5,880Kelowna: 2,995Elsewhere in BC: 16,455

AND WHERE DO THEY GO?SETTLEMENT CITIES OF BC IMMIGRANTS 2011-2016

A POOL OF GREAT CANDIDATESEconomic immigrants are mainly comprised of two classes of talented immigrants: Provincial nominees and Skilled workers.

20%Refugees

20%Family-sponsored immigrants

60%Economic immigrants

PROFILE OF IMMIGRANTSCANADA - PER CLASS OF ADMISSION 2016

INFO SOURCE: IECBC

TIME NEEDED

MONEY NEEDED

Sponsor cultural community events

Make your literature & marketing materials reflective of immigrants

Cultivate relationships with immigrant resource centres or community organizations

Encourage placement of visible minority interns & coop students

1 2 3 4

WINNING STRATEGIESKeep these strategies in mind as part of your efforts to connect with talented immigrants:

This information card provides tips to businesses who wish to connect with, hire and retain talented individuals.

HOW TO ...

CONNECT WITH TALENTED IMMIGRANTS

HOW TO ... CONNECT WITH TALENTED IMMIGRANTS

YOU MAY WANT TO CONSIDER

THESE POTENTIALLY

EFFECTIVE ADVERTISING

CHANNELS

Also worth considering:• Immigrant/Ethnic media and publications• Networking (Chambers of Commerce, Board of Trade, etc.)• Private employment agencies (ie. Headhunters)• Professional and trade associations• Local immigrant settlement agencies• Language training programs• Community associations (including SDECB)

Job fairs

Personal contacts of current immigrant employees

Company Website

Internet (Job boards, etc.)

• Review all the key communication skills required• Identify the frequency of key communications• Identify the usefulness of another language• Use plain language to write the posting

YOU MAY WANT TO CONSIDER THESE WHEN REVIEWING

JOB POSTINGS

IDENTIFY THE RELEVANT ADVERTISING MEDIA

REVIEW AND REVISE THE JOB ADVERTISING

EVALUATE & REVIEW THE ESSENTIAL JOB DUTIES & SKILLS NEEDED

IDENTIFY THE TALENT POOL

ADVERTISING THE JOB

DEVELOP CULTURAL DIVERSITY POLICIES AND GUIDELINES

DEVELOP A PLAN TO BUILD A CULTURALLY DIVERSE WORKPLACE

ASSESS CULTURAL READINESS OF WORKPLACE

ANALYZE THE WORK FORCE (SKILLS GAP & CULTURAL DIVERSITY)

Prior to recruiting, businesses should undertake the following steps:

GETTING STARTED

Once the workplace has been assessed and readied, recruiting can begin.

INFO SOURCE: IECBC

1 2 3

USE SCENARIO-BASED QUESTIONS WHY? These types of questions provide an accurate and immediate assessment on how the candidate would perfom.

CLARIFY PREVIOUS EXPERIENCE WHY? Candidates may modify their resumes to fit the advice they received from friends/acquaintances or found online.

ASSESS OVERQUALIFIED APPLICANTS WHY? Candidates may apply for lower level jobs as they think it will enable them to find employment faster.

WINNING STRATEGIESKeep these strategies in mind as part of your efforts to hire talented immigrants:

HOW TO ... HIRE TALENTED IMMIGRANTS


HOW TO ...

HIRE TALENTED IMMIGRANTS

ASSESS LANGUAGE PROFICIENCY

• Recognize that typos or grammatical errors do not mean that a person can’t communicate effectively• Recognize that unfamiliar accents are often difficult to understand initially, and that familiarity will increase understanding• Determine the level of language proficiency that is necessary for the various tasks associated with the job• Obtain a language proficiency score when needed

ASSESS CANDIDATES’ EDUCATION & CREDENTIALS

ASSESSING EDUCATION:First determine if an academic credential is necessary to the performance of the work. If it is not, look for past accomplishments that indicate knowledge and use of the skills you are looking for. If academic credentials are required, seek an official assessment from recognized assessment organizations (ICES or WES).

ASSESSING PROFESSIONAL CREDENTIALS:First determine if the occupation is regulated (as set by the BC government) or not. If the occupation is regulated, the candidate will need to receive a license, certification or membership from the professional organization or regulating body. Regulated occupations include doctors, lawyers and plumbers.

ASSESS CANDIDATES’ EXPERIENCE

• Review the essential (must have) and non-essential (nice to have) skills that you identified during the job description/posting process• Look for related work experience, instead of Canadian work experience• Remember that, while hiring someone who has done a similar job is great, there are also benefits to bringing in someone who can learn the job and has additional skills (such as international experience)

SET UP SCREENING STRATEGY

When screening resumes:• Focus on content, not the style of the resume• Don’t expect perfect English• If a certain level of academic achievement is essential, have a credential assessment service evalute the foreign credentials• If the overall resume is strong, use a screening interview to verify missing/ambiguous information

ASSESS LANGUAGE PROFICIENCY

ASSESS CANDIDATES’ EDUCATION & CREDENTIALS

ASSESS CANDIDATES’ EXPERIENCE

SET UP SCREENING STRATEGY

Once advertising has been completed, applicants need to be screened to ensure an optimal match.

SCREENING APPLICANTS

INFO SOURCE: IECBC, STATS CAN

40.8%

34.9%

CANADA

BC

2031 (PROJECTED)

PERCENTAGE OF IMMIGRANTS IN THE LABOUR FORCE

TRENDINGThe best way to retain talented immigrants is through the fostering of diverse, culturally inclusive workplaces.

HOW TO ... RETAIN TALENTED IMMIGRANTS


HOW TO ...

RETAIN TALENTED IMMIGRANTS

• Include opportunities for individual development as well as team-building exercices• Offer short workshops or sponsor courses to improve communication skills such as writing, presentation delivery or business English• Examine your workplace signage and internal communications to ensure they are culturally inclusive• Train all supervisors on effective performance review practices and work with employees to develop action plans for their goals

PROVIDE OPPORTUNITIES FOR ONGOING DEVELOPMENT

• Host monthly company luncheons and holiday events, enabling employees to practice their Emglish and build relationships with their peers• Regularly update equity policies, recruiting processes and training procedures to ensure diversity initiatives remain current• Train all employees in culture competency and ways to communicate in a culturally diverse workplace

DEVELOP A WORKPLACE THAT EMBRACES CULTURE

• Before the new hire arrives, familiarize yourself with potential cultural differences in order to ease orientation• Provide a peer-buddy from the same culture (if possible), a mentor of any background or a supervisor who is available for questions and support• Provide sector-specific English language training

HELP NEW EMPLOYEES ADJUST TO THE WORKPLACE

• Ensure your orientation includes the organization’s vision, mission, values, structure, teams and staff members• Introduce policies affecting the workplace such as diversity policies, human rights, anti-discrimination, anti-harassment and other employee safeguards• Clarify workplace values including how teams and management work together and operate• Provide written instructions on how to access phone, voicemail, internet and shared directories, etc.• Develop a training plan outilining daily and/or weekly objectives, responsibilities and scheduled check-ins

PROVIDE A THOROUGH ORIENTATION

PROVIDE OPPORTUNITIES FOR ONGOING DEVELOPMENT

DEVELOP A WORKPLACE THAT EMBRACES CULTURE

HELP NEW EMPLOYEES ADJUST TO THE WORKPLACE

PROVIDE A THOROUGH ORIENTATION

CREATE A CULTURALLY INCLUSIVE WORK ENVIRONMENT

1.2%BC OVERALL

1.2%BC OVERALL

1.0%INDUSTRY

0.4%INDUSTRY

35,487INDUSTRY

931,618BC OVERALL

TEACHING - ELEMENTARY & SECONDARY

(000) (%)


INDUSTRY OUTLOOK


TEACHING - ELEMENTARY & SECONDARY

INCLUDES: School Principals, HR Managers

MANAGEMENTINCLUDES: Teachers, Counsellors, Researchers

PROFESSIONALINCLUDES: Social Workers, Administrative Officers

TECHNICALINCLUDES: Bus Drivers, Teachers Assistants, Library Clerks

SUPPORTINCLUDES: Kitchen helpers, Cleaners, Labourers

STAFF

7.5%

57.7%

9.2%

20.8%

4.8%

DATA SOURCE: WorkBC



854

2.4%

NORTHEAST772

2.2%VANCOUVER

ISLAND/COAST8,176

23%


51.3%

CARIBOO1,315

3.7%


13.5%

KOOTENAY1,367

3.9%



LOOKING TO HIRE? · 2020. 5. 21. · PROFESSIONAL INCLUDES: Cooks, Executive Housekeepers, Chefs, Administrative Ofﬁcers TECHNICAL INCLUDES: Hotel Front Desk Clerks, Food/Beverage

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