QUality Assurance Rome May 17th QUality Assurance in Learning Organization in the Banking and Financial SecTor in EuRope
QUality Assurance
Rome
May 17th
QUality Assurance
in Learning Organization
in the Banking and Financial SecTor
in EuRope
Prof. Mario Spatafora
FB General Secretary - Finance & Banking: Organizational & HR Development Ass. (Italy)
Secretariat for European Projects
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Professor of Business Management and Lifelong LearningFaculty of Training SciencesRoma Tre University (Italy)
EBTN Vice President - European Banking & Financial Services Training Association Aisbl (Belgium)
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European FSS Facts & Figures
Italy
4 largest banking market740 CREDIT INSTITUTES
• 214 S.p.A.• 37 Cooperative banks (BP)• 441 Small Mutual Banks (BCC)• + foreign Companies
Around 300.000 employees
Lu
QUALOBSTER
ItDe
� Trainers
� HR Specialists
�Professionals &
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De
Sl
Pt
�Professionals &Employees in FSS
Aims & Objectives
� Improving the quality of VET & LLL processes
� Integrating the existing benchmarking tools
� Applying Q. A. principles and methods
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ACTIVATE AN ACTIVATE AN EU WIDE FSS EU WIDE FSS
NETWORKNETWORK
“A model of strategic change
in which
What is a Learning Organisation?
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in which everyone is engaged
in identifyingand
solving problems.”
L.O. Criteria
LEARNING
1. Learning approach to strategy
2. Participative policy making
3. ACCESS & TRANSPARENCY
8. PROFESSIONAL DEVELOPMENT OPPORTUNITIES
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LEARNINGORGANISATION
TRANSPARENCY INFORMATION
4. Formative approach to
planning objectives & monitoring
results
5. INTERNAL
EXCHANGE &
DIALOGUE
6. Reward flexibility
7. Inter-organisational
learning
Main Output
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cfr. Website:www.qualobster.eu
www.asseffebi.euwww.asseffebi.eu
Thank you for your
kind attention!