Leveraging Alteryx and Tableau at Discovery Communications

Discovery Communications, LLC

Leveraging Alteryx & Tableau to Measure Operational

Success Rate

Bernardo Roschke

Manager, Reporting & Planning

[email protected]

@bernardo_12

http://dataknightrises.com

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Discovery Communications, LLC 2

Discovery Communications, LLC

Media Technology, Production & Operations

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Global Content Supply Chain

What

Receive, process, and distribute content for broadcast and streaming

>800 employees in Silver Spring, Sterling, New York, Los Angeles, London, Miami, Munich and Singapore

Operate 187 TV networks Edit 23k hours of programming, customize 83k

hours of content in 45 languages, process 254k promos & commercials, and create 32k digital media assets annually

Who

How much

Discovery Communications, LLC

Production Center North

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Silver Spring, MD

Post Production 52 Edit suites 6 Audio suites

New York City

Media Operations Center Duplication Authoring Digital Media Technical Evaluation

Post Production 5 Edit suites

Discovery Communications, LLC

Reporting & Planning

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Facility and operational

metrics reporting

Expense planning for

cost recovery areas

Chargeback operations

Corporate Tableau Server Administrators

Key Function

s

Leverage 58 unique data sources for reporting, analysis, and planning responsibilities

Discovery Communications, LLC

Media Operations Center (MOC)

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Old Method Tedious, multiple manual excel calculations Not visual

MGMT struggled to measure Duplication Success Rate

New Method Departmental and individual technician

level Differing success rate for differing

denominatorsAlteryx & Tableau to the rescue!

Challenge Disparate data sources Drill down capability

Discovery Communications, LLC

Alteryx Module

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Discovery Communications, LLC

Select, Formula & Filter Tools

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Discovery Communications, LLC

Union Tool

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Align data on similar dimensions and measures

Output to Tableau Data Extract (TDE) file

Discovery Communications, LLC

Technician Success Calculation

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Discovery Communications, LLC

Dashboard

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Discovery Communications, LLC

MOC Manager

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“Connecting our disparate volume and error log data sources enables us to drill down in each individual operator's success rate while maintaining a meaningful overview of our entire team's performance.

This data set provides a clear visual picture of our success to the business while allowing our line-level Supervisors to better identify and quickly manage error trends.”

Discovery Communications, LLC

Thank you

Bernardo Roschke

Manager, Reporting & Planning

[email protected]

@bernardo_12

http://dataknightrises.com

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