Lessons Learned: Lessons Learned: BB9 Pilot Running Multiple Blackboard Products Simultaneously in a Production Environment Information: The Power to Transform.

Lessons Learned: BB9 Pilot

Running Multiple Blackboard Products Simultaneously in a Production Environment

Information: The Power to Transform Our World

Peggy M. Brown, Director of Instructional DesignThomas A. Bunn, Systems Administrator

Syracuse University,School of Information Studies

Agenda

• Background• How we began• Pilot phases• Technology• Challenges and benefits


Background

• US News World and Report #1• Accredited distance program since 1993• Geographically dispersed student body• Selective admissions

• Programs offered:


1 Ph.D.1 Doctorate of Professional Studies

4 Graduate5 Certificate of Advanced Studies1 Undergraduate

Pilot Background and Introduction


itsinfo.tamu.edu/consult/ images/addiemodel.jpg

ADDIE Model


ADDIE Model

ANALYSIS

Summer09 – met to analyze need

Presented findings Online task force


ADDIE Model

DESIGN AND DEVELOPMENT

Present findings

Created sub-committee


ADDIE Model

IMPLEMENTATION

Approval

Began pilot

Recommended Transition to the Syracuse University Blackboard LMS

iSchool LMS

SU Blackboard 9 / 9.1

In the interim, faculty will be provided with training and support to ensure that the move is as seamless as possible


Fall 2009: A small number of iSchool instructors begin piloting SU Blackboard 9 system (supplement to campus courses only)

Spring 2010-Spring 2011: New iSchool courses are built in SU Blackboard 9, starting with a few faculty volunteers and increasing progressively

Summer 2011 (if available by June 1): Full Campus Migration to SU Blackboard 9.1, including all iSchool courses from Blackboard 9 and iSchool LMS

Fall 2009: All but a handful of iSchool instructors teach in iSchool LMS


Summer 2011: iSchool LMS is phased out completely; all courses are taught through the University Blackboard system (if available by June 1)

Fall 2009--------------Spring 2010-----------------Summer 2010------------------Fall 2010-----------------Spring 2011----------------Summer 2011


iSchool BB9 Pilot- Phase 1

• Began Fall09 – test the SU BB9 product and system

• Beta testing - 3 iSchool staff/adjunct• Feedback

– Student and faculty evaluations

• Presented findings– Dean– Online Task Force– Presented at faculty meeting

• Approved to advance per timeline• Administrative and faculty buy-in



• Spring10 – continue to test SU BB9 product and system

• Beta testing – – 3 iSchool staff/adjunct – 3 full time professors– 1 full time professor - graduate online course

• Maintained discussion forum on pilot throughout semester



• Summer10 and Fall10 – continue to test SU BB9 product and system

• Beta testing – Previous adjunct and professors continue

• New courses taught in the SU BB9.0



iSchool LMS

SU Blackboard 9 / 9.1




Summer 2011 (if available by June 1): Full Campus Migration to SU Blackboard 9.1, including all iSchool courses from Blackboard 9 and iSchool LMS








iSchool LMS

SU Blackboard 9 / 10




Summer 2011 (if available by June 1): Full Campus Migration to SU Blackboard 10, including all iSchool courses from Blackboard 9 and iSchool LMS






Summer 10: SU testing BB9.1 on test server

Fall 10: SU piloting BB9.1, including several iSchool courses

iSchool BB9 Pilot- Final phase

• Spring11 – pilot SU BB9.1 product and system

• Beta test SU BB9.1• Present findings

– Dean– Online Task Force– Approval

• Begin final phase to move to SU BB9.1

• Summer11 – full implementation of BB9.1


iSchool BB9 Pilot- Technology


Old Home – iSchool Datacenter

New Home – ITS Datacenter

iSchool BB9 Pilot- Benefits

• Facilitating integration with online campus services

• Free up resources• Software savings• Hardware savings• Time savings• Quality of service• Single central system


iSchool BB9 Pilot- Challenges

• Present challenges– Training faculty, staff and students – Addressing issues and concerns

• Future challenges– Ensure level of support and service– Maintain level of control



Contact Information

Peggy M. [email protected]

Thomas A. [email protected]

mailto:[email protected]

mailto:[email protected]

Lessons Learned: Lessons Learned: BB9 Pilot Running Multiple Blackboard Products Simultaneously in a Production Environment Information: The Power to Transform.

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