Lesson 1 Introducing yourself and others. Expressions That’s right Nice (pleased) to meet you at last How do you do I’ve heard so much about you How.

Lesson 1Introducing yourself and others

Expressions

• That’s right• Nice (pleased) to meet you at last• How do you do• I’ve heard so much about you• How can I help you• I’d like to• I’m sorry I didn’t catch your name• Could you say it again• Excuse me, I am looking for

SPELL YOUR NAME, PLEASE

Now spell the first names and surnames of these people for your partner.

1. The Production Manager is Olga Karpyn. That's O-L-G-A for Olga, and then Karpyn K-A-R-P-Y-N.

2. Our Marketing Manager is Kaori Monchi. That's K-A-O-R-I, and then Monchi M-O-N-C-H-I.3 The new Customer Service Manager is Leila Mehrzad. That's Leila L-E-IL-A, and Mehrzad M-E-H-R-Z-A-D.

Nationalities

Check your listeningTEST 1

TEST 2

TEST 3

READING

Correct the false statements

GRAMMAR

TO BE

WRITING AN EMAIL