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Conduct a warm-up/set the tone Outline what you want to cover Clearly explain the purpose/importance of the meeting Allow the employee sufficient time to read Encourage the employee to participate in the discussion
Talk about the purpose of the position Go over the ratings Start with the positives Ask open ended questions Discuss areas where performance falls short Listen Work for understanding
Sharon Armstrong has over 20 years of experience as a Human Resources consultant, trainer and career counselor. Since launching her own consulting business in 1998, Sharon Armstrong and Associates, she has consulted with many large corporations, small businesses, and individuals. She has facilitated training, completed HR projects and provided career transition services for a wide variety of clients in the profit and non-profit sectors.
She is known for her ability to listen compassionately, ask relevant questions and offer guidance that reflects her wealth of knowledge of the business world and career issues. Her easy-going style and responsiveness are instrumental in establishing rapport with her clients.
Sharon received her Bachelor’s Degree from the University of Southern Maine and her Masters Degree in Counseling from George Washington University. She is a certified Professional in Human Resources (PHR).
Sharon is the co-author of a humor book, published by Random House. Heeling the Canine Within: The Dog’s Self-Help Companion was published in 1998. Her first “serious” book, Stress-Free Performance Appraisals – Turn Your Most Painful Management Duty into a Powerful Motivational Tool was published by Career Press in July, 2003. Her next book, The Essential HR Handbook – A Quick and Handy Resource for Any Manager or HR Professional, co-authored with Barbara Mitchell, was published by Career Press in July, 2008. Her latest book, The Essential Performance Review Handbook was published in May, 2010.
She has designed and conducted workshops on Supervisory Skills, Time Management, Delegating, Performance Management, Managing Your Boss, Effective Feedback and Behavioral Interviewing.
For additional information, contact Sharon at:202.333.0644
Alice Waagen, Ph.D. is president and founder of WORKFORCE LEARNING LLC., a leading provider of learning programs that support business strategies.
Since earning a BS in Art Education from the New York State College at Buffalo, and MS and PhD degrees in Art Education from the Pennsylvania State University, Alice has been providing leadership development and executive coaching for numerous organizations in the Metro DC area. In the past three years, more than 150 leaders from 24 different organizations have graduated from Alice’s unique leadership development workshop series.
Giving back to the community is also important to Alice. She currently serves on The Board of Directors for Habitat for Humanity, Northern VA as well as on the Advisory Board for Marymount University Reston Campus Graduate and Adult Education Programs.
About Workforce LearningWorkforce Learning LLC provides organizational learning consulting services for all sizes of organizations. Founded by Alice K. Waagen, PhD, Workforce Learning is in its 13th year of profitable business.
The Workforce Learning‘s service offerings are tailored to the specific needs of each client. We approach each engagement as an opportunity to partner with our client on solving their challenges in workforce development. We bring to each engagement years of experience working with all kinds of business organizations: public and private, non-profit and government.
Workforce Learning's services provide organizations with the skills, knowledge and experience to build a positive and productive work climate that supports the people side of business. Individual and organizational learning is our passion. We excel at providing programs and services that educate people who are knowledgeable experts of their chosen field or profession to be equally successful in their interpersonal relations at work.
For more information, visit our website www.workforcelearning.com or contact us at 703-834-7580 or [email protected].