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Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 1
Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 2
Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 3
Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 4
Compensation based on past experience and future performance
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Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 5
Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 6
Where do these ideas apply in your organizations and processes?
Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 7
• (B) Measure distance from target, mark spot with dot
• (C) Plot on run chart & histogram
2. Test another policy (10 mins)
• Repeat as above, 20 more times
• Adjust funnel between ball drops using your assigned rule
• Discuss results at your table
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Team Roles
(A) Dropper (1):
(B) Measurer (1):
(C) Plotters (2): ,
(D) Supervisor (1):
Table Rule: ____
Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 8
Stable or special cause variation Impact of changes? Did no good or harm?
Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 9
Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 10
• Settings: Use Excel answers or experimental insights
• 12 tosses (6 per person)
• Mark distance (GREEN dots)20
Team Roles
Launchers (2): ,
Measurer (1):
Recorder (1):
Returners (2): ,
See instructors when ready
Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 11
Run X1 X2 X3 White Orange White Orange Median Range
1 1 15 40
2 1 15 70
3 1 45 40
4 1 45 70
5 2 15 40
6 2 15 70
7 2 45 40
8 2 45 70
Design Matrix Analysis Matrix
Person 1 Person 2 Perf measures
Healthcare Systems Engineering Institute, Northeastern University, 360 Huntington Avenue, Boston MA 02115. James Benneyan, Ph.D., Executive Director, [email protected], www.hsye.org 12