Core Concepts The objectives of this course are to improve the performance of an organisation’s business processes by: • eliminating waste • reducing process variation • increasing customer satisfaction • increasing profitability and competitiveness During this course, hands-on case studies will provide you with direct exposure to common process issues that can be fixed through the application of the DMAIC (define, measure, analyse, improve and control) approach. Various statistical analysis techniques will be presented throughout the course and put into practice via supervised exercises. See over for dates offered Brisbane 4 days Certificate of attendance From $3520 Enrol today Course at a glance Lean Six Sigma Green Belt Covering the Six Sigma DMAIC approach while incorporating principles of lean management. Overview Lean Six Sigma is a rigorous and disciplined methodology that uses organisational data and statistical analysis to measure and improve the performance of an organisation's business processes. Improving business processes is on top of the agenda for chief and senior executives. This requires a solid understanding of current and future business processes and their alignment with business objectives. Process improvement includes identifying and improving business processes in an organisation. This four-day course on Lean Six Sigma is part of our training series on business process management. It provides a comprehensive coverage of the Six Sigma DMAIC approach (define, measure, improve and control) while incorporating the principles of lean management. The course content is aligned with the Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts, developed by the International Association for Six Sigma Certification (IASSC). Your expert facilitator Patrice Moutou • Certified Six Sigma Master Black Belt • More than 15 years experience in delivering Lean Six Sigma projects and courses in Australia and overseas • Industries covered: financial services, manufacturing, gaming, hospitality, textile, oil and gas, higher education • Specialises in process analysis, improvement, Lean Six Sigma and change management