October 2015 Leading a Talent Acquisition Turnaround
Jan 22, 2018
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October 2015
Leading a Talent Acquisition Turnaround
#TalentConnect
#TalentConnect
…Which HR Function normally increases revenue & profit the most?
?
#TalentConnect
Which HR function increases shareholder value the most?
Firms that excelled, performed better by… Revenue growth Profit Margin Total
Recruiting 3.5x 2.0x 5.5x On boarding and retention 2.5x 1.9x 4.4x
Managing talent 2.2x 2.1x 4.3x
Employer branding 2.4x 1.8x 4.2x
Performance management & rewards 2.1x 2.0x 4.1x
Developing leadership 2.1x 1.8x 3.9x
Mastering HR processes 1.8x 1.8x 3.6x
Global people management 1.8x 1.7x 3.5x
Enhance employee engagement 1.8x 1.6x 3.4x
Shared services & outsourcing 1.6x 1.7x 3.3x
Source: Boston Consulting Group/WFPMA – From capability to Profitability: Realizing the Value of People Management, 2012
#TalentConnect
According to Gallup…
70% of the US workforce is not engaged in their work.
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Once upon a time…
#TalentConnect
Aspirations Susan’s Story
©2015 All Rights Reserved. The Adler Group, Inc.
Lifetime
School Years Reality
Resume Editor
Actress
Poet
Tech Sales
VP Talent
Dir Talent
VP Global Talent
Exec Search
Executive Search
Tech Marketing
Lawyer?
Retail
Entrepreneur
Accounting
?
#TalentConnect
Medidata When I Joined…
Employees Globally
882 Offices
7 Clients 379
Revenue $279M
Gross Margins
75%
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Power smarter treatments and healthier people
Mission:
#TalentConnect
$1 Billion in 5 Years
#TalentConnect
In the Beginning…
Long tenured and “seasoned”
workforce
Wrong jobs
In-experienced hiring managers
Reliance on external agencies
A small recruiting
team—only in the U.S.
No talent pipeline
No employment
brand
#TalentConnect
Hiring Plan GTA Strategy and Plan
Top Down 2013 Y/E FTE HC Assumptions
Net hires
923
138 15%
Annualized internal movement 28 3%
Annualized attrition 162 17.6%
Estimated total FTE requests for year 328
Bottom Up 2013 Y/E FTE HC Assumptions
Net hires
923
170 18.4%
Annualized internal movement 30 3.2%
Annualized attrition 110 12%
Estimated total FTE requests for year 310
#TalentConnect
GTA Strategy
Brilliant at the Basics Right team in Place and
Meet the Hiring Plan
Phase I
Drive the Core
Employment Branding
Phase II
Invest for the Future
University Program Pilot
Phase III
#TalentConnect
#TalentConnect
University Programs
Interns
0 19
41
27 7 7
2013 2014 2015
#TalentConnect
Medidata by the End of 2015…
Employees 1,290
Offices 10
Clients 560
Revenue $400M
Added 400+ employees
Added 3 offices in APAC
Almost doubled the number of clients
CAGR of 22%
#TalentConnect
Our Talent Analytics Journey
Right team—seasoned, humble and productive
Met the Hiring Plan / Reduced agency dependency by 50%
Best Place to work in New York State
GlassDoor rankings greatly improved Social Media
Expanding to… West Coast and APAC
§ Rule 1 IMAGE
#TalentConnect
Good Excellent Bad
#TalentConnect
Top 10 Reasons to Work at Medidata
We’re great partners.
Career opportunities
abound.
We’ve gone mobile!
We’re inventive and ahead
of the curve.
We’re fun and flexible!
We care!
1
Our work environment is top notch.
2
We’re true to our roots.
3
We’re growing… globally!
4
We strive to be the
best!
5
6 7 8 9 10
#TalentConnect
Global Reqs Filled Trending & 2013 Forecast
4691 6486
9877
12,250 13,341
0
2000
4000
6000
8000
10000
12000
14000
2009 2010 2011 2012 2013 (Forecast)
Business Incremental Reqs Final Submission
Replacements Reqs for Attrition
Replacements Reqs for Internal Movement
Incremental Reqs Final Submission
BB 1,201 1,754 1,169 4,125
AA 1,295 2,025 1,446 4,766
Y.com 972 1,762* 330** 3,064
X.Comm -34 70 64 100
Corporate Comms 170 264 174 607
TOTALS (Excl Interns, Including RCGs 3,604 5,875 3,183 12,662
TOTAL INC REQUISITION DEMAND (Including + 679 Interns & 634 Recent College Grads)
13,341 (12,028 Non-Univ / 1313 Univ.)
Susan’s Talent Tips
Find, join or create your own
growth organization.
1
Be (or become) excellent at your craft.
Obsess over your
employment brand.
Love data and budgets.
4
Pick your leaders and organization
well.
5 2 3
Are you presenting at a breakout session? Make sure your title slide is the right color.
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Keynotes & general sessions
Innovation breakout track
Data & Metrics breakout track
Talent Brand breakout track
Talent Management breakout track
Leadership & Strategy breakout track
Pipeline & Recruitment breakout track
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Susan Hailey Vice President, Medidata Solutions www.linkedin.com/in/susanlyonhailey [email protected]
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