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Lampiran 1: Kuesioner
No :__________
Nama Restoran :__________
KUESIONER
Responden Yth,
Kami selaku mahasiswi dari Universitas Kristen Petra Surabaya akan mengadakan
penelitian mengenai “Analisa Meal Experience dan Pengaruhnya terhadap Minat
Beli Ulang di Restoran Jepang Surabaya”. Untuk itu, kami mohon bantuan
Bapak/Ibu/Sdr/i untuk mengisi kuesioner ini. Informasi yang Bapak/Ibu/Sdr/i
berikan akan kami jaga kerahasiaannya. Atas kesediaanya meluangkan waktu
untuk mengisi kuesioner ini kami ucapkan terima kasih.
A. Screening Question
1. Usia Anda:
a. < 17 tahun (berhenti sampai
di sini, terima kasih)
b. ≥ 17 – 25 tahun
c. > 25 – 35 tahun
d. > 35 – 45 tahun
e. > 45 – 55 tahun
f. > 55 tahun
2. Restoran Jepang di Surabaya di mana Anda pernah melakukan pembelian ulang
dalam 3 bulan terakhir (Agustus – November 2014) adalah:
a. Sushi Tei
b. Sushi Hana
c. De Sushi
d. Tomoto
e. Hachi-Hachi
f. Bentoya
g. Lainnya (berhenti sampai di sini,
terima kasih)
3. Frekuensi makan di restoran Jepang yang sama dalam 3 bulan terakhir
(Agustus – November 2014):
a. ≤ 1 kali (berhenti sampai di
sini, terima kasih)
b. 2 kali
c. 3 kali
d. ≥ 4 kali
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Lampiran 1: Kuesioner (Sambungan)
B. Profil Responden
1. Jenis kelamin:
a. Pria
b. Wanita
2. Pendidikan terakhir Anda:
a. SMA / SMK / Sederajat
b. Akademi atau diploma
c. Sarjana(S1)
d. Pascasarjana (S2)
e. S3
3. Profesi Anda:
a. Pelajar / mahasiswa
b. Ibu rumah tangga
c. Wiraswasta
d. Pegawai negeri
e. Pegawai swasta
f. Profesional (contoh: dokter,
pengacara, notaris, dll.)
g. Lainnya, sebutkan ....................................
4. Rata-rata pendapatan Anda per bulan (tidak termasuk uang kos):
a. ≤ Rp 2.000.000
b. Rp 2.000.001 – Rp 4.000.000
c. Rp 4.000.001 – Rp 6.000.000
d. Rp 6.000.001 – Rp 8.000.000
e. Rp 8.000.001 – Rp 10.000.000
f. >Rp10.000.000
5. Pada umunya, Anda datang ke restoran Jepang dengan:
a. Sendiri
b. Teman / pacar
c. Rekan bisnis
d. Keluarga
6. Rata-rata pengeluaran Anda saat makan di restoran Jepang (per orang):
a. ≤Rp 75.000
b. Rp 75.001 – Rp 100.000
c. Rp 100.001 – Rp 125.000
d. Rp 125.001 – Rp 150.000
e. Rp 150.001 – Rp 175.000
f. > Rp 175.000
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Lampiran 1: Kuesioner (Sambungan)
B. Analisa Meal Experience
Meal experience adalah pengalaman makan yang dirasakan oleh konsumen
dimulai dari saat konsumen datang di suatu restoran hingga konsumen
meninggalkan restoran tersebut. Berikut dipaparkan aspek-aspek meal experience
yang telah Anda alami saat Anda bersantap di restoran Jepang pilihan Anda,
Untuk mengisi kuisioner ini kami telah menyediakan pilihan jawaban :
STS = Sangat tidak setuju
TS = Tidak setuju
N = Netral
S = Setuju
SS = Sangat setuju
Berilah tanda () sebagai persetujuan Anda terkait peryataan yang sesuai dengan
apa yang Anda alami di restoran Jepang tersebut.
No Pernyataan STS TS N S SS
Makanan
1 Kualitas bahan makanan yang disajikan
fresh
2 Porsi makanan yang konsisten dari waktu
ke waktu
3 Penampilan makanan yang konsisten dari
waktu ke waktu
4 Rasa makanan yang disajikan enak
5 Tekstur makanan yang disajikan sesuai
dengan jenis masakan
6 Aroma makanan yang disajikan menggugah
selera
7 Warna makanan yang disajikan menarik
8 Adanya pilihan menu yang bervariasi
9 Penyajian makanan yang menarik
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Lampiran 1: Kuesioner (Sambungan)
Minuman
1 Kualitas bahan minuman yang disajikan
fresh
2 Porsi minuman yang konsisten dari waktu
ke waktu
3 Penampilan minuman yang konsisten dari
waktu ke waktu
4 Rasa minuman yang disajiakan enak
5 Tekstur minuman yang disajikan sesuai
dengan jenis minuman
6 Aroma minuman yang disajikan
menggugah selera
7 Warna minuman yang disajikan menarik
8 Adanya pilihan menu yang bervariasi
9 Penyajian minuman yang menarik
Pelayanan
1 Adanya pelayanan yang efisien
2 Staf berpenampilan bersih dan rapi
3 Adanya akses wifi
4 Adanya fasilitas kartu kredit atau kartu
debit untuk pembayaran
5 Saya dapat melakukan pemesanan tempat
terlebih dahulu
6 Staf restoran ramah
7 Staf restoran sopan
8 Staf restoran memperhatikan kualitas
layanan yang diberikan pada tamu
9 Staf restoran memperhatikan kebutuhan
tamu
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Lampiran 1: Kuesioner (Sambungan)
Kebersihan dan Higienitas
1 Restoran mempunyai toilet yang bersih
2 Restoran mempunyai wastafel yang bersih
3 Alat makan dalam keadaan bersih
4 Alat makan dalam keadaan tidak cacat
5 Lantai restoran bersih
6 Dinding restoran bersih
7 Ornamen (ex: lukisan dan lampu hias)
bebas dari debu
Suasana
1 Dekorasi restoran menarik dan enak
dipandang
2 Jarak antar meja dan kursi tidak berdekatan
atau berdesakan
3 Musik yang diputar sesuai dengan tema
restoran
4 Musik yang diputar tidak terlalu keras
5 Suhu ruangan tidak terlalu dingin atau tidak
terlalu panas
6 Produk dan pelayanan sesuai dengan tema
restoran yaitu restoran Jepang
Harga dan Nilai Uang
1 Harga yang dibayar sesuai dengan makanan
dan minuman yang didapat
2 Harga yang dibayar sesuai dengan
pelayanan yang didapat
3 Adanya promosi berupa diskon
4 Adanya promosi berupa voucher
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Lampiran 1: Kuesioner (Sambungan)
Dengan meal experience yang telah Anda dapatkan, berilah tingkat persetujuan
Anda di bawah ini, terkait dengan minat beli ulang Anda di restoran Jepang.
Minat Beli Ulang
No Pernyataan STS TS N S SS
1 Saya berminat untuk bersantap kembali di
restoran Jepang
2 Saya cenderung bersantap kembali di
restoran Jepang di waktu mendatang
3 Saya akan membeli lebih banyak lagi variasi
makanan di restoran Jepang
4 Saya akan membeli lagi makanan / minuman
yang sudah pernah saya beli di restoran
Jepang
- Terima Kasih -
Secara keseluruhan, Saya mendapatkan
pengalaman makan atau meal experience yang
baik
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Lampiran 2: Rekapitulasi Data Kuesioner
No. Responden
Usia Restoran Jepang
Frekuensi Jenis Kela-min
Pendidik-an
Profesi Rata-Rata Pendapat
an
Anda Pergi denga
n
Rata-Rata Pengeluaran
1 1 1 2 2 1 1 1 2 3
2 1 5 1 1 2 1 1 2 2
3 1 1 3 2 1 1 2 2 4
4 3 3 2 2 3 5 3 4 5
5 4 3 2 2 3 5 3 2 4
6 3 6 2 2 4 3 4 3 4
7 3 3 1 1 3 5 3 3 4
8 4 2 2 2 4 5 5 4 5
9 2 2 3 1 3 5 3 2 3
10 4 6 2 2 4 6 4 2 4
11 1 1 1 1 1 1 1 1 2
12 3 6 2 2 3 2 6 4 4
13 4 4 2 1 3 3 4 3 5
14 5 1 1 1 4 3 6 4 6
15 5 1 1 1 4 3 6 4 6
16 1 5 1 1 1 1 1 2 4
17 1 5 1 2 1 1 1 2 6
18 1 6 1 2 1 1 1 2 1
19 1 6 1 2 1 1 1 4 5
20 1 5 1 2 1 2 1 4 3
21 1 1 2 2 1 1 1 2 3
22 1 5 1 2 1 1 1 4 1
23 1 5 1 2 1 1 1 2 1
24 5 1 3 1 4 3 5 3 6
25 3 5 1 2 3 5 3 2 3
26 4 3 1 1 2 5 2 2 3
27 2 1 2 1 3 3 4 3 4
28 3 4 2 1 3 3 3 3 4
29 4 2 3 1 4 3 4 4 4
30 2 1 1 1 3 5 3 2 4
31 2 4 1 2 3 5 3 2 3
32 2 2 2 2 3 3 4 3 4
33 1 5 1 1 3 1 1 2 2
34 1 5 1 1 3 1 1 2 2
35 2 1 1 2 3 5 3 2 4
36 2 1 1 2 3 5 3 2 4
37 2 5 2 2 4 6 2 2 6
38 3 2 2 2 4 3 5 4 5
39 4 6 3 1 3 5 4 4 4
40 4 6 3 1 3 5 4 4 4
41 3 5 3 1 3 5 4 3 4
42 1 1 2 2 3 1 2 2 6
43 1 1 2 2 3 1 2 2 6
44 4 1 2 2 4 5 4 4 5
45 3 1 2 1 4 4 3 2 4
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Lampiran 2: Rekapitulasi Data Kuesioner (Sambungan)
46 5 3 2 1 3 3 5 3 4
47 2 6 1 2 3 5 3 2 4
48 1 1 2 2 3 5 3 4 5
49 1 5 3 2 1 1 2 2 6
50 2 1 1 2 3 5 2 3 5
51 1 5 1 1 3 1 2 2 2
52 2 3 1 2 1 3 2 2 4
53 4 4 2 1 2 5 3 2 3
54 1 1 1 1 1 5 2 1 4
55 1 6 2 1 1 1 1 4 3
56 1 5 1 1 1 1 1 2 5
57 2 3 3 2 1 3 6 2 6
58 5 5 1 2 4 5 4 4 5
59 4 6 3 1 4 3 5 4 5
60 4 2 2 2 3 5 3 4 4
61 4 2 2 2 3 5 3 4 6
62 3 1 2 1 1 3 6 4 6
63 3 5 2 1 2 6 3 3 4
64 5 1 3 2 3 2 4 4 5
65 4 5 1 2 3 5 4 4 5
66 5 4 1 1 1 3 4 4 5
67 4 6 2 1 4 5 5 4 5
68 5 3 1 1 4 3 5 1 5
69 4 2 2 1 1 3 5 1 5
70 2 2 2 2 3 3 4 3 4
71 5 2 1 1 3 3 4 4 5
72 4 1 2 1 3 5 3 3 5
73 5 2 1 1 1 3 4 4 4
74 2 2 2 2 3 3 4 3 4
75 4 1 2 2 4 5 5 4 6
76 1 5 1 1 3 5 2 2 2
77 2 2 2 2 3 3 4 3 4
78 5 5 2 1 3 3 5 3 4
79 2 2 2 2 3 3 4 3 4
80 2 2 2 2 3 3 4 3 4
81 5 6 1 2 3 2 3 4 4
82 2 2 2 2 3 3 4 3 4
83 1 5 1 1 3 6 3 2 4
84 3 3 2 2 1 3 4 3 4
85 5 1 2 1 3 3 4 4 5
86 3 6 2 1 3 5 4 3 4
87 3 6 2 1 2 5 4 3 4
88 3 6 2 1 2 5 4 2 2
89 1 1 1 1 1 1 1 1 2
90 5 1 1 2 1 2 3 4 4
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Lampiran 2: Rekapitulasi Data Kuesioner (Sambungan)
91 3 6 2 1 4 4 3 3 4
92 2 2 2 1 3 3 4 3 4
93 2 2 2 2 3 3 4 3 4
94 1 1 1 2 3 5 2 2 5
95 5 4 1 2 3 2 3 4 4
96 5 2 2 1 1 3 4 4 5
97 2 2 2 2 3 3 4 3 4
98 3 1 1 1 3 3 4 4 5
99 4 1 1 1 2 4 3 3 5
100 2 2 2 2 3 3 4 3 4
101 3 5 2 1 2 6 3 4 4
102 4 1 2 2 2 4 3 3 5
103 5 5 2 2 3 2 4 4 4
104 3 2 2 1 3 5 3 3 5
105 1 3 1 2 3 2 2 4 5
106 3 6 2 1 4 4 3 3 4
107 1 5 1 1 3 6 3 2 4
108 4 1 3 1 3 5 4 4 5
109 2 4 1 1 1 3 4 3 4
110 4 6 2 2 1 5 5 4 5
111 2 2 2 2 3 3 4 3 4
112 2 2 2 2 3 3 4 3 4
113 4 6 1 2 1 5 4 3 5
114 1 1 1 2 1 1 2 4 5
115 4 1 3 2 3 5 5 4 5
116 1 1 1 1 1 3 4 4 5
117 3 6 1 1 3 4 3 2 4
118 3 6 2 1 1 4 3 2 5
119 3 6 2 1 2 4 3 2 5
120 3 6 1 1 2 4 3 2 4
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Un
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ap
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si Data
Ku
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bu
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)
No.
Res
pon
den
a1 a2 a3 a4 a5 a6 a7 a8 a9 b1 b2 b3 b4 b5 b6 b7 b8 b9 c1 c2 c3 c4 c5 c6 c7 c8 c9 d1 d2 d3 d4 d5 d6 d7 e1 e2 e3 e4 e5 e6 f1 f2 f3 f4mb
1
mb
2
mb
3
mb
4
1 4 4 4 5 4 4 3 5 4 3 3 3 3 4 3 3 4 3 3 3 4 4 4 3 3 2 2 3 4 4 4 4 4 4 3 4 2 4 4 4 3 4 4 3 4 5 4 4
2 5 4 4 5 5 5 5 5 5 4 4 4 5 5 4 4 4 4 4 5 4 4 4 5 4 5 4 5 5 5 5 5 5 5 5 5 4 5 4 5 3 4 4 3 4 4 4 5
3 4 4 5 5 5 4 4 4 4 4 4 5 3 4 4 4 4 4 4 4 4 4 4 4 4 3 4 5 5 4 5 4 4 4 4 4 3 5 4 4 4 4 4 3 4 5 4 4
4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 4 4 5 5 4 5 5 5 5 4 5 4 5 5 4 5 5 4 5 3 5 4 3 4 4 5 5
5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 3 5 5 4 5
6 4 3 5 5 4 4 3 4 5 2 5 3 4 3 3 5 5 5 5 5 1 5 3 5 5 5 5 3 3 3 2 5 5 4 3 4 3 3 4 5 4 4 2 3 4 3 3 2
7 3 4 4 4 3 3 3 4 3 3 4 3 4 3 3 3 4 3 4 4 4 4 4 4 4 3 4 3 4 4 4 4 4 4 3 4 4 4 4 4 2 4 4 2 4 4 4 4
8 4 3 5 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 2 4 3 3 3 3 3 3 3 3 3 3 3 4 3 3 3 3 3 3 2 3 3 3 3 4 3 3
9 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 2 5 3 5 5 5 4 5 5 5 5 5 5 4 5 5 5 5 5 5 5 5 5 5 5 5 5 2
10 4 3 4 4 3 3 3 4 3 3 3 3 4 3 3 4 4 3 3 4 4 4 4 4 4 3 3 4 4 4 4 3 4 3 4 3 3 3 3 4 3 3 3 3 3 4 4 2
11 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3
12 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 2 3 3 3 3 3 3 3
13 4 4 4 3 2 2 4 2 3 2 4 3 3 3 2 5 4 4 4 2 2 2 3 3 3 2 2 2 2 4 5 2 5 3 4 5 5 5 2 4 2 3 4 2 3 3 4 3
14 5 5 5 4 4 2 2 3 3 3 3 4 4 3 2 4 2 3 4 4 2 4 5 4 4 2 3 3 2 4 4 4 4 2 4 2 4 4 2 5 3 3 2 3 3 4 3 2
15 5 5 5 4 4 2 2 3 3 3 3 4 4 3 2 4 2 3 4 4 2 4 3 4 4 2 3 3 2 4 4 4 4 2 4 2 4 4 2 5 3 3 2 3 3 4 3 3
16 2 4 2 3 4 3 4 2 5 4 4 3 4 2 5 2 2 4 2 4 2 4 3 4 3 5 4 3 4 2 4 2 3 4 4 3 5 5 5 4 2 2 5 2 4 4 3 3
17 4 4 2 4 4 4 4 2 5 3 4 4 4 2 2 3 2 4 4 4 1 4 4 1 2 1 2 3 4 4 4 3 4 2 4 4 3 3 1 5 3 1 3 3 3 2 4 3
18 4 4 4 3 4 4 3 3 3 5 4 4 4 2 4 4 4 2 4 5 2 5 4 4 3 2 2 2 4 4 5 3 3 2 5 2 2 4 4 5 4 4 4 4 4 4 5 2
19 5 2 2 3 4 4 5 4 4 2 4 4 4 4 3 4 4 5 4 2 1 2 3 2 4 3 4 4 2 5 5 4 4 2 4 3 4 4 5 5 2 2 5 2 4 3 5 4
20 5 5 3 5 5 3 2 5 3 4 4 2 4 4 5 3 5 4 4 5 4 5 4 2 2 3 4 4 5 5 5 2 3 1 4 4 5 5 2 5 3 3 5 3 4 4 4 3
21 4 5 4 4 4 4 4 2 4 4 5 4 4 3 4 4 2 2 2 3 3 3 4 4 4 3 2 2 2 4 4 3 3 1 4 4 5 5 3 4 3 3 5 3 3 4 5 4
22 4 2 2 4 4 4 5 5 2 4 4 2 5 3 3 2 3 4 2 4 4 4 3 4 2 4 2 2 2 4 4 3 3 2 5 2 4 4 4 5 2 2 5 2 3 4 5 4
23 5 4 4 5 5 4 3 4 4 4 4 5 4 4 4 5 2 3 4 5 4 5 4 4 2 3 2 3 4 2 4 2 4 2 4 4 5 5 3 5 4 4 5 3 4 4 4 3
24 5 5 5 5 4 4 4 5 5 4 4 5 5 4 4 4 4 3 4 5 5 5 4 4 4 4 4 4 4 4 5 4 4 3 4 4 5 4 4 5 5 5 5 3 4 5 5 4
25 4 4 3 4 2 4 4 4 3 4 3 4 4 5 4 4 4 2 3 4 3 4 3 4 4 2 2 4 4 5 5 3 4 2 4 5 4 4 4 5 4 4 5 3 4 4 4 3
26 4 4 3 5 4 4 4 3 5 4 2 3 4 5 5 4 4 4 4 4 2 4 4 2 3 3 3 4 4 3 5 4 3 2 4 4 5 5 3 4 2 5 4 2 3 4 3 3
27 4 3 4 5 4 4 3 4 4 4 4 3 5 4 3 3 4 5 4 4 2 4 4 5 5 4 4 4 4 3 4 3 2 4 4 5 5 5 3 4 5 5 5 5 3 4 4 3
28 4 4 3 4 4 4 4 5 3 4 3 4 4 5 5 4 2 4 4 4 3 4 4 3 2 4 4 2 3 3 4 4 3 3 4 4 5 5 3 4 2 5 4 2 4 4 3 4
29 4 2 3 4 4 3 4 4 3 4 4 3 4 5 5 4 3 4 4 4 2 4 4 4 3 3 2 2 4 3 4 4 3 4 3 4 4 3 5 4 4 4 5 4 4 4 3 3
30 4 5 5 4 4 4 3 4 3 4 4 3 4 4 3 4 2 4 3 4 4 4 5 4 4 4 3 4 4 3 5 3 4 3 4 4 5 5 3 5 5 5 4 5 4 4 5 3
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31 4 4 3 4 4 4 3 4 4 4 5 4 4 3 3 4 4 4 4 4 4 3 4 5 4 4 5 4 4 5 5 3 3 4 4 3 4 4 5 4 5 4 4 2 4 4 3 4
32 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
33 5 5 4 5 3 4 3 4 5 4 4 4 5 3 3 5 4 3 4 4 2 4 4 3 4 3 5 3 4 4 5 3 4 3 4 4 3 4 4 4 4 4 2 2 4 4 4 4
34 4 4 4 4 3 3 3 4 4 4 4 4 4 3 3 4 4 3 4 5 2 3 4 4 5 4 4 4 4 3 4 4 3 3 4 4 3 3 4 4 4 4 2 2 4 3 3 3
35 4 4 4 4 4 4 4 4 4 3 4 4 4 4 4 4 4 4 4 4 4 4 2 4 4 4 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 3 4 4 2
36 4 4 4 4 4 4 4 4 4 3 4 4 4 4 4 4 4 4 4 4 4 4 2 4 4 4 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 3 4 4 2
37 4 3 4 4 4 4 4 5 4 4 4 4 4 4 3 4 4 4 4 4 3 5 4 5 4 4 4 3 3 4 4 4 4 4 4 3 4 4 4 4 4 4 4 3 4 4 4 4
38 4 5 4 4 4 3 3 4 4 4 4 4 4 3 4 4 3 3 5 5 4 5 4 3 4 4 3 4 4 3 4 3 3 4 4 4 3 4 4 4 5 4 3 3 4 4 5 5
39 4 5 4 4 3 3 4 4 4 3 4 4 3 4 4 4 4 3 3 4 3 3 3 3 4 3 3 4 4 5 5 4 4 4 4 4 5 1 4 4 4 3 3 3 4 3 3 5
40 4 5 4 4 3 3 4 4 4 3 4 4 3 4 4 4 4 3 3 4 3 3 3 3 4 3 3 4 4 5 5 4 4 4 4 4 5 1 4 4 4 3 3 3 4 3 3 5
41 4 4 5 4 4 3 4 3 3 4 4 3 2 4 4 4 3 3 4 4 4 3 4 4 4 4 4 4 4 5 4 4 5 4 4 4 3 4 4 4 5 4 4 3 4 4 4 5
42 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 2 4 4 4 4
43 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 2 4 4 4 4
44 4 4 3 4 4 3 2 3 3 4 4 3 4 3 4 4 3 3 3 4 4 5 5 4 4 5 5 4 4 5 4 4 3 4 4 4 5 5 4 4 5 5 4 3 4 4 5 4
45 5 4 3 4 4 3 3 4 4 4 4 3 4 4 3 3 4 5 4 5 4 4 4 4 4 3 4 4 4 5 4 4 4 4 4 4 4 3 4 5 5 4 4 5 4 4 5 4
46 4 4 5 3 4 4 3 4 4 4 4 5 4 3 4 4 4 4 4 3 4 4 4 5 4 4 4 4 3 4 4 3 4 4 4 4 4 5 5 5 4 5 3 4 4 4 5 5
47 4 5 4 4 4 4 4 4 5 4 4 5 4 4 5 4 4 4 5 4 4 5 4 4 4 4 5 4 4 5 4 5 4 4 4 4 5 5 5 4 4 5 4 5 5 4 5 4
48 4 5 4 4 5 5 5 4 4 4 4 3 4 4 4 5 5 5 4 4 4 5 4 5 5 4 4 4 4 4 3 4 5 4 3 4 4 5 4 4 4 5 2 2 5 5 5 5
49 3 2 2 3 2 2 3 2 2 3 2 2 3 2 2 2 2 2 3 3 2 2 2 3 3 3 3 3 2 3 2 2 2 2 3 3 2 2 3 3 3 3 3 3 2 3 2 2
50 5 5 5 4 5 4 4 4 4 4 4 3 5 5 4 3 3 3 5 5 3 5 3 5 5 5 5 3 5 5 5 5 5 5 5 5 5 5 5 4 5 5 5 5 5 5 5 5
51 5 3 2 4 4 3 4 4 4 3 3 3 3 4 4 3 4 4 3 4 2 4 3 4 4 4 4 2 5 4 4 3 4 3 3 4 3 4 4 4 5 3 2 2 4 5 4 5
52 4 4 4 5 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 4 4 4 4 4 4 3 4 5 4 4
53 4 5 4 3 4 4 4 2 3 4 4 4 5 5 4 4 4 5 4 4 3 4 4 5 5 3 4 2 3 4 4 3 4 3 4 4 3 4 4 5 4 3 3 4 3 4 3 4
54 5 5 4 4 3 4 4 3 3 4 4 4 4 5 5 4 3 3 4 4 2 4 5 4 3 4 4 3 3 5 3 3 5 2 4 3 5 5 5 3 5 5 3 2 4 3 4 3
55 5 4 4 4 5 5 4 4 3 3 3 4 4 4 3 4 4 4 4 4 2 4 5 5 4 4 3 3 4 4 5 3 4 4 4 4 4 4 4 4 4 3 4 4 3 5 4 5
56 4 4 3 4 4 5 5 4 3 4 4 5 4 4 3 4 4 5 4 4 3 4 4 4 5 3 4 3 4 4 3 3 2 4 4 4 3 3 5 3 5 4 4 4 3 4 4 5
57 5 5 3 5 5 5 5 5 5 5 5 3 3 3 3 3 3 3 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 3 3
58 4 4 3 4 4 5 5 4 3 4 4 5 4 4 3 4 4 5 4 4 3 4 4 4 5 3 4 3 4 4 3 3 2 4 4 4 3 3 5 3 5 4 4 4 3 4 4 5
59 4 5 5 4 4 4 3 5 5 5 5 5 3 4 4 4 5 4 4 2 4 5 5 4 3 2 5 4 5 4 2 5 5 3 4 4 5 3 3 3 5 5 4 4 5 4 5 4
60 4 4 3 4 2 4 4 3 5 4 4 3 4 5 4 3 5 5 4 4 4 5 5 4 5 4 3 4 5 5 5 5 5 3 4 4 4 5 4 4 5 3 2 4 4 3 3 4
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61 5 4 5 4 4 5 4 5 5 4 5 3 5 5 4 5 5 5 4 5 5 3 5 4 4 4 3 4 5 5 5 5 4 2 3 3 4 3 4 4 5 4 2 4 4 5 4 3
62 4 5 5 3 5 4 5 4 4 5 4 4 5 4 5 4 4 5 5 4 5 4 3 4 5 5 4 4 5 5 5 5 5 2 4 4 4 5 3 4 5 3 4 5 3 4 5 4
63 4 4 5 5 5 3 4 4 3 4 4 3 4 5 4 5 5 5 4 5 4 4 5 4 5 3 4 4 4 5 5 3 4 3 4 3 4 4 3 3 4 5 3 2 3 5 4 3
64 4 5 4 4 5 5 5 4 4 4 4 3 4 4 4 5 5 5 4 4 2 5 4 5 5 4 4 4 4 4 3 4 5 4 3 4 4 5 4 4 4 5 2 2 5 5 5 5
65 3 3 4 5 5 4 5 5 5 4 5 4 4 4 4 5 4 4 4 5 4 3 4 4 4 3 3 4 3 4 3 3 3 4 3 4 4 3 3 3 4 4 3 3 3 4 3 3
66 3 3 4 3 4 4 3 2 2 3 4 4 3 3 2 3 2 2 3 3 2 4 3 4 3 3 3 3 2 3 2 2 2 2 3 3 2 2 3 3 3 3 3 2 3 3 3 2
67 5 5 5 5 4 4 4 4 3 4 5 5 5 4 4 4 4 4 4 4 2 5 5 5 5 4 4 4 4 4 3 3 3 4 3 3 3 3 3 3 3 3 3 3 3 4 3 4
68 4 4 5 3 4 3 3 4 4 4 4 5 4 3 4 4 4 4 4 3 4 4 4 5 4 4 4 3 3 4 4 3 4 4 4 4 4 5 5 5 4 5 3 4 4 4 5 4
69 5 5 5 5 5 4 4 4 4 3 3 4 4 4 4 4 4 4 4 4 2 4 3 4 3 4 3 4 3 4 3 4 3 4 3 4 3 4 3 4 3 3 3 4 3 4 4 3
70 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
71 3 2 3 3 4 4 3 4 2 3 5 4 3 3 2 2 2 2 3 3 2 2 2 3 3 3 3 3 4 5 2 5 4 4 3 3 4 4 3 3 3 3 3 4 2 3 4 3
72 5 5 3 4 4 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 2 4 3 3 3 4 3 4 3 3 3 3 3 2 5 5 3 5 5 3 5 3 3 2 4 4 3 4
73 4 5 4 4 4 5 5 4 4 4 4 3 4 4 4 5 5 5 4 4 4 5 4 5 5 4 4 4 5 4 3 4 5 4 3 4 4 5 4 4 4 5 3 2 5 5 5 5
74 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
75 4 4 4 3 3 3 4 4 4 5 4 5 4 5 4 5 5 5 4 4 2 4 3 3 3 3 3 3 3 3 3 3 3 4 3 3 3 3 3 3 2 3 3 3 3 4 3 3
76 5 4 3 3 3 5 3 4 4 3 4 4 4 3 3 4 4 3 4 4 4 4 4 3 4 4 3 4 4 3 4 4 4 3 4 4 3 4 4 5 5 4 3 1 5 4 5 5
77 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
78 4 4 5 3 4 4 3 4 4 4 4 5 4 3 4 4 4 4 4 3 4 5 5 5 4 5 4 5 4 5 4 3 5 4 4 4 4 5 5 5 4 5 3 4 5 4 5 5
79 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
80 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
81 4 3 4 3 5 4 4 4 4 3 4 3 4 4 3 5 5 4 3 4 4 4 4 5 5 4 4 4 4 4 3 4 5 4 3 4 4 5 4 4 4 5 2 2 5 5 5 5
82 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
83 5 4 4 4 5 5 3 4 3 4 5 5 4 4 4 3 4 4 3 4 3 4 3 3 4 4 4 3 4 4 4 3 3 3 3 3 3 3 3 3 5 4 3 3 3 4 5 4
84 4 3 5 4 4 5 3 4 5 5 5 3 4 3 3 5 4 5 5 4 1 5 3 5 4 5 5 4 3 3 2 5 4 4 3 4 3 3 4 5 4 4 2 3 4 5 4 2
85 4 4 3 4 4 4 4 5 3 4 3 4 4 5 5 4 2 4 4 4 3 4 4 3 2 4 4 2 3 3 4 4 3 3 4 4 5 5 3 4 2 5 4 2 4 4 3 4
86 4 4 5 5 5 3 4 4 3 3 4 4 5 5 3 5 5 4 4 5 2 5 5 4 5 4 4 4 4 5 5 3 4 3 4 3 4 4 3 3 4 5 3 2 3 5 4 3
87 4 5 4 5 5 3 4 5 4 4 3 3 3 4 4 5 4 5 4 4 2 5 4 4 5 3 4 3 4 5 5 3 4 3 4 3 4 4 3 3 4 5 3 3 3 5 4 3
88 5 4 4 5 5 4 4 4 3 3 4 4 4 5 4 5 5 4 4 5 1 4 5 4 5 4 4 4 4 5 5 3 4 3 4 3 4 4 3 3 4 5 3 2 3 5 4 3
89 4 4 4 3 4 4 3 3 4 3 3 3 4 4 3 4 3 4 4 4 4 5 4 4 3 3 4 3 3 3 3 3 3 3 3 3 3 3 3 3 5 3 3 3 3 4 4 5
90 4 4 3 4 2 4 4 3 5 4 4 3 4 5 4 3 5 5 4 4 4 5 5 4 5 4 3 4 5 5 5 5 5 3 4 4 4 5 4 4 5 3 2 4 4 3 3 4
Page 13
125
Un
ivers
itas K
riste
n P
etra
Lam
pira
n 2
: Rek
ap
itula
si Data
Ku
esion
er (Sam
bu
ngan
)
91 4 4 3 4 4 3 3 4 4 4 4 3 4 4 3 3 4 5 4 5 4 4 4 4 4 3 4 4 4 5 4 4 4 4 4 4 4 3 4 5 5 4 4 5 4 4 5 4
92 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
93 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
94 4 5 4 4 5 5 5 4 4 4 4 3 4 4 4 5 5 5 4 4 4 5 4 5 5 4 4 4 4 4 3 4 5 4 3 4 4 5 4 4 4 5 2 2 5 5 5 5
95 4 4 3 4 4 4 4 5 3 4 3 4 4 5 5 4 2 4 4 4 3 4 4 3 2 4 4 2 3 3 4 4 3 3 4 4 5 5 3 4 2 5 4 2 4 4 3 4
96 4 4 3 4 2 4 4 3 5 4 4 3 4 5 4 3 5 5 4 4 4 5 5 4 5 4 3 4 5 5 5 5 5 3 4 4 4 5 4 4 5 3 2 4 4 3 3 4
97 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
98 4 4 4 4 4 4 5 5 5 4 5 3 4 3 3 3 4 5 5 5 5 5 5 4 4 5 5 4 4 5 4 4 4 4 4 5 4 3 5 5 5 4 4 5 4 4 5 4
99 5 4 4 4 5 4 4 4 4 5 5 5 5 4 5 5 3 4 5 4 2 5 5 5 5 3 5 3 3 3 3 3 3 2 3 3 5 5 5 3 4 5 2 2 3 5 5 4
100 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
101 4 4 4 4 4 4 4 4 4 4 4 3 3 3 3 3 5 4 5 5 4 4 5 4 4 5 5 5 4 5 4 5 4 4 4 4 4 5 4 5 5 4 5 5 5 5 5 4
102 5 5 5 5 4 5 4 4 4 4 4 4 4 4 4 4 4 3 4 4 2 4 3 3 4 4 5 4 4 3 4 4 4 4 3 4 4 4 4 3 5 4 3 4 4 4 3 5
103 4 4 3 4 4 4 4 5 3 4 3 4 4 5 5 4 2 4 4 4 3 4 4 3 2 4 4 2 3 3 4 4 3 3 4 4 5 5 3 4 2 5 4 2 4 4 3 4
104 5 4 4 4 4 3 4 4 4 4 5 3 4 5 3 3 5 5 4 4 3 4 4 5 4 3 4 5 4 5 4 4 4 5 5 4 3 5 4 4 5 4 4 2 5 4 5 4
105 4 5 4 4 5 5 5 4 4 4 4 3 4 4 4 5 5 5 4 4 4 5 4 5 5 4 4 4 4 4 3 4 5 4 3 4 4 5 4 4 4 5 2 2 5 5 5 5
106 4 4 3 4 4 3 3 4 4 4 4 3 4 4 3 3 4 5 4 5 4 4 4 4 4 3 4 4 4 5 4 4 4 4 4 4 4 3 4 5 5 4 4 5 4 4 5 4
107 5 4 4 4 4 5 3 4 3 5 5 5 4 3 4 3 3 4 3 4 4 4 3 3 4 4 4 3 3 3 3 3 3 3 3 3 3 3 3 3 5 4 3 3 3 4 4 4
108 5 5 4 4 4 4 4 4 4 4 4 5 4 4 4 5 5 4 4 4 3 4 3 3 3 3 3 3 3 3 3 3 3 4 3 4 4 3 3 3 5 3 3 3 3 4 3 3
109 4 4 3 4 4 4 4 5 3 4 3 4 4 5 5 4 2 4 4 4 3 4 4 3 2 4 4 2 3 3 4 4 3 3 4 4 5 5 3 4 2 5 4 2 4 4 3 4
110 4 3 5 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 2 4 3 3 3 3 3 3 3 3 3 3 3 4 3 3 3 3 3 3 5 3 3 3 3 4 3 3
111 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
112 4 4 5 4 4 4 3 4 5 4 4 4 4 3 3 3 4 5 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 4 4 4 3 4 2 4 4 4 2 3 3 4 5 5
113 5 4 4 3 4 4 4 3 4 4 4 4 5 4 5 4 4 4 5 4 4 4 3 4 4 3 4 4 4 3 3 3 3 4 3 3 3 4 4 4 4 4 2 3 3 4 3 3
114 4 4 3 4 2 4 4 3 5 4 4 3 4 5 4 3 5 5 4 4 4 5 5 4 5 4 3 4 5 5 5 5 5 3 4 4 4 5 4 4 5 3 2 4 4 3 3 4
115 5 3 5 4 4 4 4 4 4 4 4 5 4 5 5 4 5 5 4 5 2 4 3 5 4 4 4 4 4 4 3 4 4 4 3 4 4 4 4 3 5 5 3 3 3 4 3 5
116 4 5 4 4 5 5 5 4 4 4 4 3 4 4 4 5 5 5 4 4 4 5 4 5 5 4 4 4 4 4 3 4 5 4 3 4 4 5 4 4 4 5 2 2 5 5 5 5
117 5 4 3 3 4 3 3 4 4 4 3 4 4 3 3 3 4 4 3 5 4 4 4 4 4 3 4 4 4 5 4 4 4 4 4 4 4 3 4 5 5 4 4 5 4 4 5 4
118 4 5 4 4 3 4 4 5 4 5 4 4 3 3 4 4 4 5 3 3 4 3 4 3 4 3 3 4 4 5 4 4 5 4 4 5 4 5 4 5 5 5 4 5 4 4 4 4
119 5 4 4 3 4 3 3 5 5 3 3 4 4 3 3 4 4 4 3 3 3 4 3 3 4 3 4 3 3 4 3 5 4 4 5 5 4 3 3 4 4 4 5 5 4 5 4 5
120 4 5 3 4 3 5 4 4 5 4 4 3 3 4 4 3 4 5 4 5 4 3 4 3 4 3 4 4 3 5 4 4 5 4 4 4 4 4 4 5 5 4 4 5 4 4 5 5
Page 14
126
Un
ivers
itas K
riste
n P
etra
Lam
pira
n 3
: Uji V
alid
itas
Page 15
127
Lampiran 4: Uji Reliabilitas
Scale: Makanan
Case Processing Summary
N %
Cases Valid 30 100.0
Excludeda 0 .0
Total 30 100.0
a. Listwise deletion based on all variables in the
procedure.
Scale: Minuman
Case Processing Summary
N %
Cases Valid 30 100.0
Excludeda 0 .0
Total 30 100.0
a. Listwise deletion based on all variables in the
procedure.
Scale: Pelayanan
Case Processing Summary
N %
Cases Valid 30 100.0
Excludeda 0 .0
Total 30 100.0
a. Listwise deletion based on all variables in the
procedure.
Scale: Kebersihan dan Higienitas
Case Processing Summary
N %
Cases Valid 30 100.0
Excludeda 0 .0
Total 30 100.0
a. Listwise deletion based on all variables in the
procedure.
Reliability Statistics
Cronbach's
Alpha N of Items
.781 9
Reliability Statistics
Cronbach's
Alpha N of Items
.760 9
Reliability Statistics
Cronbach's
Alpha N of Items
.795 9
Reliability Statistics
Cronbach's
Alpha N of Items
.785 7
Page 16
128
Lampiran 4: Uji Reliabilitas (Sambungan)
Scale: Suasana
Case Processing Summary
N %
Cases Valid 30 100.0
Excludeda 0 .0
Total 30 100.0
a. Listwise deletion based on all variables in the
procedure.
Scale: Harga dan Nilai uang
Case Processing Summary
N %
Cases Valid 30 100.0
Excludeda 0 .0
Total 30 100.0
a. Listwise deletion based on all variables in the
procedure.
Scale: Minat Beli Ulang
Case Processing Summary
N %
Cases Valid 30 100.0
Excludeda 0 .0
Total 30 100.0
a. Listwise deletion based on all variables in the
procedure.
Reliability Statistics
Cronbach's
Alpha N of Items
.694 6
Reliability Statistics
Cronbach's
Alpha N of Items
.716 4
Reliability Statistics
Cronbach's
Alpha N of Items
.632 4
Page 17
129
Lampiran 5: Distribusi Frekuensi Profil Responden
Jenis Kelamin
Frequency Percent Valid Percent
Cumulative
Percent
Valid Pria 60 50.0 50.0 50.0
Wanita 60 50.0 50.0 100.0
Total 120 100.0 100.0
Pendidikan
Frequency Percent Valid Percent
Cumulative
Percent
Valid SMA / SMK / Sederajat 31 25.8 25.8 25.8
Akademi atau Diploma 11 9.2 9.2 35.0
Sarjana (S1) 60 50.0 50.0 85.0
Pascasarjana (S2) 18 15.0 15.0 100.0
Total 120 100.0 100.0
Usia
Frequency Percent Valid Percent
Cumulative
Percent
Valid ≥ 17 - 25 tahun 30 25.0 25.0 25.0
> 25 - 35 tahun 25 20.8 20.8 45.8
> 35 - 45 tahun 24 20.0 20.0 65.8
> 45 – 55 tahun 24 20.0 20.0 85.8
> 55 tahun 17 14.2 14.2 100.0
Total 120 100.0 100.0
Profesi
Frequency Percent Valid Percent
Cumulative
Percent
Valid Pelajar / Mahasiswa 21 17.5 17.5 17.5
Ibu Rumah Tangga 8 6.7 6.7 24.2
Wiraswasta 39 32.5 32.5 56.7
Pegawai Negeri 9 7.5 7.5 64.2
Pegawai Swasta 37 30.8 30.8 95.0
Profesional 6 5.0 5.0 100.0
Total 120 100.0 100.0
Page 18
130
Lampiran 5: Distribusi Frekuensi Profil Responden (Sambungan)
Restoran Jepang
Frequency Percent Valid Percent
Cumulative Percent
Valid Sushi Tei 33 27.5 27.5 27.5
Sushi Hana 24 20.0 20.0 47.5
De Sushi 10 8.3 8.3 55.8
Tomoto 7 5.8 5.8 61.7
Hachi - Hachi 23 19.2 19.2 80.8
Bentoya 23 19.2 19.2 100.0
Total 120 100.0 100.0
Frekuensi Makan
Frequency Percent Valid Percent
Cumulative
Percent
Valid 2 kali 49 40.8 40.8 40.8
3 kali 58 48.3 48.3 89.2
> 3 kali 13 10.8 10.8 100.0
Total 120 100.0 100.0
Pergi dengan
Frequency Percent Valid Percent
Cumulative Percent
Valid Sendiri 5 4.2 4.2 4.2
Teman / Pacar 39 32.5 32.5 36.7
Rekan Bisnis 35 29.2 29.2 65.8
Keluarga 41 34.2 34.2 100.0
Total 120 100.0 100.0
Rata-Rata Pendapatan
Frequency Percent Valid Percent
Cumulative
Percent
Valid ≤ Rp 2.000.000 16 13.3 13.3 13.3
Rp 2.000.001 – Rp 4.000.000 14 11.7 11.7 25.0
Rp 4.000.001 – Rp 6.000.000 33 27.5 27.5 52.5
6.000.001 – Rp 8.000.000 40 33.3 33.3 85.8
8.000.001 – Rp 10.000.000 12 10.0 10.0 95.8
> Rp 10.000.000 5 4.2 4.2 100.0
Total 120 100.0 100.0
Page 19
131
Lampiran 5: Distribusi Frekuensi Profil Responden (Sambungan)
Rata-Rata Pengeluaran
Frequency Percent Valid Percent
Cumulative
Percent
Valid ≤ Rp 75.000 3 2.5 2.5 2.5
Rp 75.001 – Rp 100.000 8 6.7 6.7 9.2
Rp 100.001 – Rp 125.000 9 7.5 7.5 16.7
Rp 125.001 – Rp 150.000 53 44.2 44.2 60.8
Rp 150.001 – Rp 175.000 35 29.2 29.2 90.0
> Rp 175.000 12 10.0 10.0 100.0
Total 120 100.0 100.0
Page 20
132
Lampiran 6: Mean dan Standar Deviasi Meal Experience
Aspek Makanan
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Kualitas Bahan Makanan 120 2 5 4.19 .569
Porsi Konsisten 120 2 5 4.07 .747
Penampilan Konsisten 120 2 5 3.98 .869
Rasa Enak 120 3 5 4.01 .601
Tekstur Sesuai 120 2 5 3.98 .739
Aroma Menggugah Selera 120 2 5 3.89 .708
Warna Menarik 120 2 5 3.70 .751
Ada Variasi Menu 120 2 5 3.93 .730
Penyajian Menarik 120 2 5 3.98 .825
Valid N (listwise) 120
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Aspek Makanan (X1) 120 2.33 5.00 3.9704 .40068
Valid N (listwise) 120
Aspek Minuman
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Kualitas Bahan Minuman 120 2 5 3.84 .608
Porsi Konsisten 120 2 5 3.95 .606
Penampilan Konsisten 120 2 5 3.78 .739
Rasa Enak 120 2 5 3.97 .549
Tekstur Sesuai 120 2 5 3.79 .809
Aroma Menggugah Selera 120 2 5 3.66 .794
Warna Menarik 120 2 5 3.81 .781
Ada Variasi Menu 120 2 5 3.85 .895
Penyajian Menarik 120 2 5 4.10 .864
Valid N (listwise) 120
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Aspek Minuman (X2) 120 2.22 5.00 3.8602 .40907
Valid N (listwise) 120
Page 21
133
Lampiran 6: Mean dan Standar Deviasi Meal Experience (Sambungan)
Aspek Pelayanan
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Pelayanan Efisien 120 2 5 3.90 .600
Staf Bersih dan Rapi 120 2 5 3.95 .720
Tersedia Internet 120 1 5 3.28 1.029
Tersedia Fasilitas Pembayaran 120 2 5 4.09 .698
Tersedia Fasilitas Reservasi 120 2 5 3.87 .733
Staf Resto Ramah 120 1 5 4.03 .859
Staf Resto Sopan 120 2 5 4.03 .907
Staf Memperhatikan Layanan 120 1 5 3.76 .889
Staf Memperhatikan
KebthnTamu
120 2 5 3.85 .866
Valid N (listwise) 120
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Aspek Pelayanan (X3) 120 2.56 5.00 3.8620 .49502
Valid N (listwise) 120
Aspek Kebersihan dan Higienitas
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Toilet Bersih 120 2 5 3.71 .883
Wastafel Bersih 120 2 5 3.79 .766
Alat Makan Bersih 120 2 5 4.04 .782
Alat Makan Tidak Cacat 120 2 5 3.93 .811
Lantai Resto Bersih 120 2 5 3.63 .809
Dinding Resto Bersih 120 2 5 3.76 .830
Ornamen Bebas dari Debu 120 1 5 3.50 .850
Valid N (listwise) 120
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Aspek Kebersihan dan
Higienitas (X4)
120 2.29 5.00 3.7655 .52833
Valid N (listwise) 120
Page 22
134
Lampiran 6: Mean dan Standar Deviasi Meal Experience (Sambungan)
Aspek Suasana
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Dekorasi Menarik 120 3 5 3.82 .580
Jarak Meja dan Kursi Ideal 120 2 5 3.82 .644
Musik Sesuai Tema Resto 120 2 5 3.82 .816
Volume Musik Cukup 120 1 5 4.05 .897
Suhu Ruang Cukup 120 1 5 3.57 .941
Produk dan Pelayanan
Sesuai Tema
120 3 5 4.04 .691
Valid N (listwise) 120
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Aspek Suasana (X5) 120 2.67 5.00 3.8542 .47563
Valid N (listwise) 120
Aspek Harga dan Nilai Uang
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Harga Sesuai Produk 120 2 5 3.97 .965
Harga Sesuai Pelayanan 120 1 5 3.98 .845
Terdapat Promosi Diskon 120 2 5 3.30 1.017
Terdapat Promosi Voucher 120 1 5 3.15 .993
Valid N (listwise) 120
Meal Experience secara Keseluruhan
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Meal Exp Overall 120 2 5 3.70 .729
Valid N (listwise) 120
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Aspek Harga dan Nilai Uang
(X6)
120 2.50 5.00 3.6000 .58464
Valid N (listwise) 120
Page 23
135
Lampiran 7: Mean dan Standar Deviasi Minat Beli Ulang
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
-Berminat bersantap kembali
1
2
0
2 5 4,07 ,618
-Cenderung bersantap kembali
1
2
0
2 5 4,10 ,844
-Membeli variasi makanan lebih banyak lagi
1
2
0
2 5 3,92 ,954
-Membeli kembali makanan / minuman
yang pernah dibeli
1
2
0
2 5 4,27 ,753
Valid N (listwise)
1
2
0
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Minat Beli Ulang 120 2,25 5,00 4,0896 ,58230
Valid N (listwise) 120
Page 24
136
Lampiran 8: Hasil Independent Sample t-test
Aspek Makanan
Group Statistics
gender N Mean Std. Deviation Std. Error Mean
makanan Pria 60 3,9408 ,39757 ,05133
Wanita 60 3,9998 ,40402 ,05216
Independent Samples Test
Levene's Test for Equality of
Variances
t-test for Equality of
Means
F Sig. t df
makanan
Equal variances assumed ,336 ,563 -,806 118
Equal variances not
assumed
-,806 117,970
Independent Samples Test
t-test for Equality of Means
Sig. (2-tailed) Mean Difference Std. Error
Difference
makanan Equal variances assumed ,422 -,05900 ,07318
Equal variances not assumed ,422 -,05900 ,07318
Aspek Minuman
Group Statistics
gender N Mean Std. Deviation Std. Error Mean
minuman Pria 60 3,8463 ,41375 ,05342
Wanita 60 3,8747 ,40708 ,05255
Independent Samples Test
Levene's Test for Equality of
Variances
t-test for Equality of
Means
F Sig. t df
minuman
Equal variances assumed 1,150 ,286 -,378 118
Equal variances not
assumed
-,378 117,969
Page 25
137
Lampiran 8: Hasil Independent Sample t-test (Sambungan)
Independent Samples Test
t-test for Equality of Means
Sig. (2-tailed) Mean Difference Std. Error
Difference
minuman Equal variances assumed ,706 -,02833 ,07493
Equal variances not assumed ,706 -,02833 ,07493
Aspek Pelayanan
Group Statistics
Gender N Mean Std. Deviation Std. Error Mean
pelayanan Pria 60 3,7962 ,45244 ,05841
Wanita 60 3,9270 ,52833 ,06821
Independent Samples Test
Levene's Test for Equality of
Variances
t-test for Equality of
Means
F Sig. t df
pelayanan
Equal variances assumed 1,470 ,228 -1,457 118
Equal variances not
assumed
-1,457 115,272
Independent Samples Test
t-test for Equality of Means
Sig. (2-tailed) Mean Difference Std. Error
Difference
pelayanan Equal variances assumed ,148 -,13083 ,08980
Equal variances not assumed ,148 -,13083 ,08980
Aspek Kebersihan dan Higienitas
Group Statistics
Gender N Mean Std. Deviation Std. Error Mean
Kebersihan Pria 60 3,7407 ,52901 ,06830
Wanita 60 3,7910 ,53089 ,06854
Page 26
138
Lampiran 8: Hasil Independent Sample t-test (Sambungan)
Independent Samples Test
Levene's Test for Equality of
Variances
t-test for Equality of
Means
F Sig. t df
Kebersihan
Equal variances assumed ,600 ,440 -,520 118
Equal variances not
assumed
-,520 117,999
Independent Samples Test
t-test for Equality of Means
Sig. (2-tailed) Mean Difference Std. Error
Difference
Kebersihan Equal variances assumed ,604 -,05033 ,09676
Equal variances not assumed ,604 -,05033 ,09676
Aspek Suasana
Group Statistics
Gender N Mean Std. Deviation Std. Error Mean
suasana Pria 60 3,8863 ,47178 ,06091
Wanita 60 3,8227 ,48125 ,06213
Independent Samples Test
Levene's Test for Equality of
Variances
t-test for Equality of
Means
F Sig. t df
suasana
Equal variances assumed ,040 ,842 ,732 118
Equal variances not
assumed
,732 117,953
Independent Samples Test
t-test for Equality of Means
Sig. (2-tailed) Mean Difference Std. Error
Difference
Suasana Equal variances assumed ,466 ,06367 ,08700
Equal variances not assumed ,466 ,06367 ,08700
Page 27
139
Lampiran 8: Hasil Independent Sample t-test (Sambungan)
Aspek Harga dan Nilai Uang
Group Statistics
gender N Mean Std. Deviation Std. Error Mean
Harga & Nilai Uang Pria 60 3,6917 ,64006 ,08263
Wanita 60 3,5083 ,51249 ,06616
Independent Samples Test
Levene's Test for Equality of
Variances
t-test for Equality of
Means
F Sig. T Df
Harga
& Nilai
Uang
Equal variances assumed 6,826 ,010 1,732 118
Equal variances not
assumed
1,732 112,614
Independent Samples Test
t-test for Equality of Means
Sig. (2-tailed) Mean
Difference
Std. Error
Difference
95% Confidence
Interval of the
Difference
Lower
harga
Equal variances assumed ,086 ,18333 ,10585 ,086
Equal variances not
assumed ,086 ,18333 ,10585 ,086
Page 28
140
Lampiran 9: Hasil One Way ANOVA
Aspek Makanan
Descriptives
N Mean
Std.
Deviation
Std.
Error
95% Confidence Interval for Mean Minimum Maximum
Lower Bound Upper Bound
≥17-25 30 3,9000 ,48678 ,08887 3,7182 4,0818 2,33 4,78
>25-35 25 4,1416 ,25748 ,05150 4,0353 4,2479 3,78 5,00
>35-45 24 3,9258 ,31420 ,06414 3,7932 4,0585 3,00 4,33
>45-55 24 4,0092 ,44748 ,09134 3,8202 4,1981 3,11 5,00
>55 17 3,8506 ,39629 ,09611 3,6468 4,0543 3,11 4,67
Total 120 3,9703 ,40022 ,03653 3,8980 4,0427 2,33 5,00
Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
2,294 4 115 ,078
ANOVA
Sum of Squares df Mean Square F Sig.
Between Groups 1,209 4 ,302 1,947 ,107
Within Groups 17,852 115 ,155
Total 19,061 119
Aspek Minuman
Descriptives
N Mean
Std.
Deviation
Std.
Error
95% Confidence Interval for Mean Minimum Maximum
Lower Bound Upper Bound
≥17-25 30 3,7367 ,45828 ,08367 3,5655 3,9078 2,22 4,22
>25-35 25 3,8592 ,27463 ,05493 3,7458 3,9726 3,44 5,00
>35-45 24 3,8292 ,32982 ,06732 3,6899 3,9684 3,00 4,44
>45-55 24 4,0975 ,42158 ,08606 3,9195 4,2755 3,33 5,00
>55 17 3,7906 ,46747 ,11338 3,5502 4,0309 2,89 4,22
Total 120 3,8605 ,40895 ,03733 3,7866 3,9344 2,22 5,00
Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
2,412 4 115 ,052
Page 29
141
Lampiran 9: Hasil One Way ANOVA (Sambungan)
ANOVA
Sum of Squares df Mean Square F Sig.
Between Groups 1,915 4 ,479 3,061 ,019
Within Groups 17,987 115 ,156
Total 19,902 119
Post Hoc Tests-LSD
Multiple Comparisons
(I) usia (J) usia Mean Difference
(I-J)
Std. Error Sig. 95% Confidence Interval
Lower Bound Upper Bound
≥17-25
>25-35 -,12253 ,10710 ,255 -,3347 ,0896
>35-45 -,09250 ,10831 ,395 -,3070 ,1220
>45-55 -,36083* ,10831 ,001 -,5754 -,1463
>55 -,05392 ,12006 ,654 -,2917 ,1839
>25-35
≥17-25 ,12253 ,10710 ,255 -,0896 ,3347
>35-45 ,03003 ,11302 ,791 -,1938 ,2539
>45-55 -,23830* ,11302 ,037 -,4622 -,0144
>55 ,06861 ,12433 ,582 -,1777 ,3149
>35-45
≥17-25 ,09250 ,10831 ,395 -,1220 ,3070
>25-35 -,03003 ,11302 ,791 -,2539 ,1938
>45-55 -,26833* ,11417 ,020 -,4945 -,0422
>55 ,03858 ,12537 ,759 -,2098 ,2869
>45-55
≥17-25 ,36083* ,10831 ,001 ,1463 ,5754
>25-35 ,23830* ,11302 ,037 ,0144 ,4622
>35-45 ,26833* ,11417 ,020 ,0422 ,4945
>55 ,30691* ,12537 ,016 ,0586 ,5552
>55
≥17-25 ,05392 ,12006 ,654 -,1839 ,2917
>25-35 -,06861 ,12433 ,582 -,3149 ,1777
>35-45 -,03858 ,12537 ,759 -,2869 ,2098
>45-55 -,30691* ,12537 ,016 -,5552 -,0586
*. The mean difference is significant at the 0.05 level.
Aspek Pelayanan
Descriptives
N Mean
Std.
Deviation
Std.
Error
95% Confidence Interval for Mean Minimum Maximum
Lower Bound Upper Bound
≥17-25 30 3,6670 ,50504 ,09221 3,4784 3,8556 2,56 4,33
>25-35 25 4,2252 ,28997 ,05799 4,1055 4,3449 3,56 5,00
>35-45 24 3,9488 ,42733 ,08723 3,7683 4,1292 3,00 4,78
>45-55 24 3,6704 ,52066 ,10628 3,4506 3,8903 2,56 4,89
>55 17 3,8171 ,47927 ,11624 3,5706 4,0635 2,67 4,33
Total 120 3,8616 ,49416 ,04511 3,7723 3,9509 2,56 5,00
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Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
2,397 4 115 ,054
ANOVA
pelayanan
Sum of Squares df Mean Square F Sig.
Between Groups 5,534 4 1,384 6,764 ,000
Within Groups 23,525 115 ,205
Total 29,060 119
Post Hoc Tests-LSD
Multiple Comparisons
(I) usia (J) usia Mean Difference
(I-J)
Std. Error Sig. 95% Confidence Interval
Lower Bound Upper Bound
≥17-25
>25-35 -,55820* ,12248 ,000 -,8008 -,3156
>35-45 -,28175* ,12386 ,025 -,5271 -,0364
>45-55 -,00342 ,12386 ,978 -,2488 ,2419
>55 -,15006 ,13730 ,277 -,4220 ,1219
>25-35
≥17-25 ,55820* ,12248 ,000 ,3156 ,8008
>35-45 ,27645* ,12925 ,035 ,0204 ,5325
>45-55 ,55478* ,12925 ,000 ,2988 ,8108
>55 ,40814* ,14218 ,005 ,1265 ,6898
>35-45
≥17-25 ,28175* ,12386 ,025 ,0364 ,5271
>25-35 -,27645* ,12925 ,035 -,5325 -,0204
>45-55 ,27833* ,13057 ,035 ,0197 ,5370
>55 ,13169 ,14338 ,360 -,1523 ,4157
>45-55
≥17-25 ,00342 ,12386 ,978 -,2419 ,2488
>25-35 -,55478* ,12925 ,000 -,8108 -,2988
>35-45 -,27833* ,13057 ,035 -,5370 -,0197
>55 -,14664 ,14338 ,309 -,4306 ,1374
>55
≥17-25 ,15006 ,13730 ,277 -,1219 ,4220
>25-35 -,40814* ,14218 ,005 -,6898 -,1265
>35-45 -,13169 ,14338 ,360 -,4157 ,1523
>45-55 ,14664 ,14338 ,309 -,1374 ,4306
*. The mean difference is significant at the 0.05 level.
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Lampiran 9: Hasil One Way ANOVA (Sambungan)
Aspek Kebersihan dan Higienitas
Descriptives
N Mean
Std.
Deviation
Std.
Error
95% Confidence Interval for Mean Minimum Maximum
Lower Bound Upper Bound
≥17-25 30 3,5810 ,57833 ,10559 3,3650 3,7970 2,29 5,00
>25-35 25 3,9500 ,39749 ,07950 3,7859 4,1141 3,14 5,00
>35-45 24 3,9817 ,40506 ,08268 3,8106 4,1527 3,00 4,71
>45-55 24 3,6613 ,54142 ,11052 3,4326 3,8899 2,86 5,00
>55 17 3,6641 ,60101 ,14577 3,3551 3,9731 2,29 4,57
Total 120 3,7658 ,52832 ,04823 3,6703 3,8613 2,29 5,00
Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
2,439 4 115 ,051
ANOVA
Sum of Squares df Mean Square F Sig.
Between Groups 3,429 4 ,857 3,310 ,013
Within Groups 29,787 115 ,259
Total 33,216 119
Post Hoc Tests-LSD
Multiple Comparisons
(I) usia (J) usia Mean Difference
(I-J)
Std. Error Sig. 95% Confidence Interval
Lower Bound Upper Bound
≥17-25
>25-35 -,36900* ,13782 ,009 -,6420 -,0960
>35-45 -,40067* ,13938 ,005 -,6767 -,1246
>45-55 -,08025 ,13938 ,566 -,3563 ,1958
>55 -,08312 ,15450 ,592 -,3892 ,2229
>25-35
≥17-25 ,36900* ,13782 ,009 ,0960 ,6420
>35-45 -,03167 ,14544 ,828 -,3198 ,2564
>45-55 ,28875* ,14544 ,049 ,0007 ,5768
>55 ,28588 ,15999 ,077 -,0310 ,6028
>35-45
≥17-25 ,40067* ,13938 ,005 ,1246 ,6767
>25-35 ,03167 ,14544 ,828 -,2564 ,3198
>45-55 ,32042* ,14692 ,031 ,0294 ,6114
>55 ,31755 ,16133 ,051 -,0020 ,6371
>45-55 ≥17-25 ,08025 ,13938 ,566 -,1958 ,3563
>25-35 -,28875* ,14544 ,049 -,5768 -,0007
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Lampiran 9: Hasil One Way ANOVA (Sambungan)
>35-45 -,32042
* ,14692 ,031 -,6114 -,0294
>55 -,00287 ,16133 ,986 -,3224 ,3167
>55
≥17-25 ,08312 ,15450 ,592 -,2229 ,3892
>25-35 -,28588 ,15999 ,077 -,6028 ,0310
>35-45 -,31755 ,16133 ,051 -,6371 ,0020
>45-55 ,00287 ,16133 ,986 -,3167 ,3224
*. The mean difference is significant at the 0.05 level.
Aspek Suasana
Descriptives
N Mean
Std.
Deviation
Std.
Error
95% Confidence Interval for Mean Minimum Maximum
Lower Bound Upper Bound
≥17-25 30 3,8063 ,47772 ,08722 3,6279 3,9847 2,67 4,67
>25-35 25 3,9064 ,51130 ,10226 3,6953 4,1175 3,50 5,00
>35-45 24 3,9375 ,38011 ,07759 3,7770 4,0980 3,00 4,67
>45-55 24 3,7017 ,50383 ,10284 3,4889 3,9144 3,00 5,00
>55 17 3,9618 ,48768 ,11828 3,7110 4,2125 2,67 4,50
Total 120 3,8545 ,47561 ,04342 3,7685 3,9405 2,67 5,00
Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
,748 4 115 ,561
ANOVA
Sum of Squares df Mean Square F Sig.
Between Groups 1,058 4 ,265 1,177 ,325
Within Groups 25,860 115 ,225
Total 26,918 119
Post Hoc Tests-LSD
Multiple Comparisons
(I) usia (J) usia Mean Difference
(I-J)
Std. Error Sig. 95% Confidence Interval
Lower Bound Upper Bound
≥17-25
>25-35 -,10007 ,12841 ,437 -,3544 ,1543
>35-45 -,13117 ,12986 ,315 -,3884 ,1261
>45-55 ,10467 ,12986 ,422 -,1526 ,3619
>55 -,15543 ,14395 ,283 -,4406 ,1297
>25-35 ≥17-25 ,10007 ,12841 ,437 -,1543 ,3544
>35-45 -,03110 ,13551 ,819 -,2995 ,2373
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Lampiran 9: Hasil One Way ANOVA (Sambungan)
>45-55 ,20473 ,13551 ,134 -,0637 ,4732
>55 -,05536 ,14907 ,711 -,3506 ,2399
>35-45
≥17-25 ,13117 ,12986 ,315 -,1261 ,3884
>25-35 ,03110 ,13551 ,819 -,2373 ,2995
>45-55 ,23583 ,13689 ,088 -,0353 ,5070
>55 -,02426 ,15032 ,872 -,3220 ,2735
>45-55
≥17-25 -,10467 ,12986 ,422 -,3619 ,1526
>25-35 -,20473 ,13551 ,134 -,4732 ,0637
>35-45 -,23583 ,13689 ,088 -,5070 ,0353
>55 -,26010 ,15032 ,086 -,5579 ,0377
>55
≥17-25 ,15543 ,14395 ,283 -,1297 ,4406
>25-35 ,05536 ,14907 ,711 -,2399 ,3506
>35-45 ,02426 ,15032 ,872 -,2735 ,3220
>45-55 ,26010 ,15032 ,086 -,0377 ,5579
Aspek Harga dan Nilai Uang
Descriptives
N Mean
Std.
Deviation
Std.
Error
95% Confidence Interval for Mean Minimum Maximum
Lower Bound Upper Bound
≥17-25 30 3,3667 ,41902 ,07650 3,2102 3,5231 2,50 4,25
>25-35 25 3,7600 ,69026 ,13805 3,4751 4,0449 3,25 5,00
>35-45 24 3,9271 ,59197 ,12084 3,6771 4,1771 2,75 4,75
>45-55 24 3,4896 ,52378 ,10692 3,2684 3,7108 2,75 4,50
>55 17 3,4706 ,52203 ,12661 3,2022 3,7390 2,75 4,50
Total 120 3,6000 ,58464 ,05337 3,4943 3,7057 2,50 5,00
Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
2,348 4 115 ,058
ANOVA
Sum of Squares df Mean Square F Sig.
Between Groups 5,418 4 1,355 4,418 ,002
Within Groups 35,257 115 ,307
Total 40,675 119
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Lampiran 9: Hasil One Way ANOVA (Sambungan)
Post Hoc Tests-LSD
Multiple Comparisons
(I) usia (J) usia Mean Difference
(I-J)
Std. Error Sig. 95% Confidence Interval
Lower Bound Upper Bound
≥17-25
>25-35 -,39333* ,14994 ,010 -,6903 -,0963
>35-45 -,56042* ,15164 ,000 -,8608 -,2601
>45-55 -,12292 ,15164 ,419 -,4233 ,1774
>55 -,10392 ,16809 ,538 -,4369 ,2290
>25-35
≥17-25 ,39333* ,14994 ,010 ,0963 ,6903
>35-45 -,16708 ,15823 ,293 -,4805 ,1463
>45-55 ,27042 ,15823 ,090 -,0430 ,5838
>55 ,28941 ,17406 ,099 -,0554 ,6342
>35-45
≥17-25 ,56042* ,15164 ,000 ,2601 ,8608
>25-35 ,16708 ,15823 ,293 -,1463 ,4805
>45-55 ,43750* ,15984 ,007 ,1209 ,7541
>55 ,45650* ,17552 ,011 ,1088 ,8042
>45-55
≥17-25 ,12292 ,15164 ,419 -,1774 ,4233
>25-35 -,27042 ,15823 ,090 -,5838 ,0430
>35-45 -,43750* ,15984 ,007 -,7541 -,1209
>55 ,01900 ,17552 ,914 -,3287 ,3667
>55
≥17-25 ,10392 ,16809 ,538 -,2290 ,4369
>25-35 -,28941 ,17406 ,099 -,6342 ,0554
>35-45 -,45650* ,17552 ,011 -,8042 -,1088
>45-55 -,01900 ,17552 ,914 -,3667 ,3287
Meal Experience secara keseluruhan
Descriptives
N Mean Std.
Deviation
Std.
Error
95% Confidence Interval for Mean
Minimum Maximum Lower Bound Upper Bound
≥17-25 30 3,6770 ,38131 ,06962 3,5346 3,8194 2,53 4,42
>25-35 25 3,9708 ,31155 ,06231 3,8422 4,0994 3,65 4,87
>35-45 24 3,9242 ,28450 ,05807 3,8040 4,0443 2,96 4,31
>45-55 24 3,7713 ,33907 ,06921 3,6281 3,9144 3,20 4,90
>55 17 3,7582 ,40894 ,09918 3,5480 3,9685 2,80 4,32
Total 120 3,8180 ,35847 ,03272 3,7532 3,8828 2,53 4,90
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Lampiran 9: Hasil One Way ANOVA (Sambungan)
ANOVA
Meal
Sum of Squares df Mean Square F Sig.
Between Groups 1,564 4 ,391 3,275 ,014
Within Groups 13,728 115 ,119
Total 15,292 119
Test of Homogeneity of Variances
Meal
Levene Statistic df1 df2 Sig.
1,266 4 115 ,287
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Lampiran 10: Hasil Uji Asumsi Klasik
Page 37
149
Lampiran 10: Hasil Uji Asumsi Klasik (Sambungan)
Page 38
150
Lampiran 11: Hasil Analisa Regresi
Regression
Variables Entered/Removed
Model Variables
Entered
Variables
Removed Method
1 Aspek Harga dan
Nilai Uang (X6),
Aspek Minuman
(X2), Aspek
Kebersihan dan
Higienitas (X4),
Aspek Suasana
(X5), Aspek
Pelayanan (X3),
Aspek Makanan
(X1)a
. Enter
a. All requested variables entered.
Model Summaryb
Model R R Square Adjusted R
Square
Std. Error
of the
Estimate
Change Statistics
R Square
Change F Change df1 df2
Sig. F
Change
1 .661a .436 .406 .44866 .436 14.575 6 113 .000
a. Predictors: (Constant), Aspek Harga dan Nilai Uang (X6), Aspek Minuman (X2), Aspek Kebersihan dan
Higienitas (X4), Aspek Suasana (X5), Aspek Pelayanan (X3), Aspek Makanan (X1)
b. Dependent Variable: Minat Beli Ulang (Y)
ANOVAb
Model Sum of Squares df Mean Square F Sig.
1 Regression 17.603 6 2.934 14.575 .000a
Residual 22.747 113 .201
Total 40.349 119
a. Predictors: (Constant), Aspek Harga dan Nilai Uang (X6), Aspek Minuman (X2), Aspek
Kebersihan dan Higienitas (X4), Aspek Suasana (X5), Aspek Pelayanan (X3), Aspek Makanan
(X1)
b. Dependent Variable: Minat Beli Ulang (Y)
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Lampiran 11: Hasil Analisa Regresi (Sambungan)
Coefficientsa
Model
Unstandardized
Coefficients
Standardized
Coefficients t Sig.
Correlations
B Std.
Error Beta
Zero-
order Partial Part
1 (Constant) .696 .477 1.460 .147
Aspek Makanan (X1) .462 .159 .318 2.900 .004 .531 .263 .205
Aspek Minuman (X2) -.179 .142 -.126 -1.261 .210 .341 -.118 -.089
Aspek Pelayanan (X3) .562 .118 .477 4.756 .000 .623 .408 .336
Aspek Kebersihan dan
Higienitas (X4)
.053 .112 .048 .476 .635 .441 .045 .034
Aspek Suasana (X5) -.003 .112 -.003 -.028 .978 .250 -.003 -.002
Aspek Harga dan Nilai
Uang (X6)
-.030 .088 -.030 -.343 .733 .257 -.032 -.024
a. Dependent Variable: Minat Beli Ulang (Y)
Residuals Statisticsa
Minimum Maximum Mean Std. Deviation N
Predicted Value 2.8974 5.1960 4.0896 .38461 120
Std. Predicted Value -3.100 2.877 .000 1.000 120
Standard Error of Predicted
Value
.052 .202 .104 .030 120
Adjusted Predicted Value 2.9909 5.4999 4.0933 .39258 120
Residual -1.66503 .89017 .00000 .43720 120
Std. Residual -3.711 1.984 .000 .974 120
Stud. Residual -3.775 2.008 -.004 1.006 120
Deleted Residual -1.72298 .91168 -.00375 .46689 120
Stud. Deleted Residual -4.020 2.036 -.007 1.021 120
Mahal. Distance .629 23.116 5.950 4.180 120
Cook's Distance .000 .323 .010 .031 120
Centered Leverage Value .005 .194 .050 .035 120
a. Dependent Variable: Minat Beli Ulang (Y)