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Lab 02 - Using Exchange 2010 Tools to Plan a Deployment

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    Exchange 2010 Ignite Lab 2: Using

    Exchange 2010 Tools to Plan aDeployment

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    DISCLAIMER

    2009 Microsoft Corporation. All rights reserved.

    Microsoft, Hyper-V, Internet Explorer, Windows, and Windows Server are either

    registered trademarks or trademarks of Microsoft Corporation in the United States

    and/or other countries.

    The names of actual companies and products mentioned herein may be the trademarks

    of their respective owners.

    THE CONTENTS OF THIS PACKAGE ARE FOR INFORMATIONAL AND TRAINING PURPOSES ONLY

    AND ARE PROVIDED "AS IS"WITHOUT WARRANTY OF ANY KIND,WHETHER EXPRESS OR

    IMPLIED,INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY,

    FITNESS FOR A PARTICULAR PURPOSE,AND NON-INFRINGEMENT.

    No part of the text or software included in this training package may be reproduced or

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    photocopying, recording, or any information storage and retrieval system, without

    permission from Microsoft. Because Microsoft must respond to changing market

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    and Microsoft cannot guarantee the accuracy of any information presented after the

    date of publication. The names of actual companies and products mentioned herein

    may be the trademarks of their respective owners.

    To obtain authorization for uses other than those specified above, please visit the

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    2009 Microsoft Corporation. All rights reserved. 1

    Lab: Using Exchange 2010 Tools to Plan a Deployment

    During this lab, you will learn how to run tests using MicrosoftExchange Jetstress 2010

    and Microsoft Load Generator. The tests being run are for the purpose of familiarizationand do not represent a full performance-testing scenario used in a production environment.

    Estimated time to complete this lab: 120 minutes

    What you will learn

    After completing the exercises, you will be able to:

    Install Microsoft Exchange Jetstress 2010.

    Run a test to familiarize yourself with the Jetstress user interface (UI).

    Install the Microsoft Load Generator (LoadGen) tool.

    Run a test to familiarize yourself with the LoadGen tool.

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    Scenario

    Contoso Ltd., a small gourmet food distribution company, has made a decision to transition

    from Microsoft Exchange Server 2007 to Exchange 2010. The company wants to install

    Exchange 2010 on a single server. Contoso Ltd. must make sure that the server is adequately

    prepared and that their network environment meets the prerequisites for a new Exchange

    installation.

    You currently have Exchange Server 2007 installed in your organization and the first

    Exchange 2010 server has been installed.

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    Exercise 0: Preparing the Lab Environment

    In this exercise, you will prepare the lab environment by connecting to the necessary virtual

    machines using the Windows Server 2008 R2 Hyper-VManager.

    ScenarioThis lab uses Set A Snapshot 1a and requires the following virtual machines:

    SetA-DC01Domain Controller, DNS, CA with 512 megabytes (MB) of memory

    SetA-EX2007 Exchange 2007 SP2 with 1536 MB of memory

    SetA-EX2010Windows Server 2008 R2 with 1536 MB of memory

    SetA-Client01Windows Server 2008 R2Aero theme with 1024 MB of memory

    Tasks

    1. Turn off all virtual machines.

    a. On the host computer, switch to the Hyper-V Manager. If it is not already

    open, click Start, clickAdministrativeTools, and then click Hyper-V

    Manager.

    b.

    In Hyper-V Manager, select all Set A virtual machines that are running, and

    then in the Actions pane, click Turn Off.

    c. Click Turn Off.

    2. Apply the snapshot.

    a. In Hyper-V Manager, in the Virtual Machines window, click SetA-DC01.

    b. In the Snapshots window, right-click Snapshot 1aand then clickApply.

    c. In theApply Snapshotdialog box, clickApply.

    d. Repeat steps a through c for SetAEX2007, SetAEX2010, and SetA-Client01.

    3. Start the SetA-DC01 virtual machine.

    a. In Hyper-V Manager, underVirtual Machines, right-click SetA-DC01and

    then click Start.

    b. Right-click SetA-DC01and then click Connect.

    Wait for this virtual machine logon screen before continuing.

    4. Start and log on to the SetA-EX2007 virtual machine.

    a. In Hyper-V Manager, underVirtual Machines, right-click SetA-EX2007

    and then click Start.

    b. Right-click SetA-EX2007 and then click Connect.

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    c. On the SetA-EX2007Virtual Machine Connection, click the

    CTRL+ALT+DELETE button on the toolbar.

    d. Log on as Contoso\Administratorwith a password of pass@word1

    5.

    Start and log on to the SetA-EX2010 virtual machine.

    a. In Hyper-V Manager, underVirtual Machines, right-click SetA-EX2010 and

    then click Start.

    b. Right-click SetA-EX2010 and then click Connect.

    c. On the SetA-EX2010Virtual Machine Connection, click the

    CTRL+ALT+DELETE button on the toolbar.

    d. Log on as Contoso\Administratorwith a password of pass@word1

    6. Start the SetA-Client01 virtual machine.

    a.

    In Hyper-V Manager, underVirtual Machines, right-click SetA-Client01and then click Start.

    b. Right-click SetA-Client01 and then click Connect.

    Wait for this virtual machine to fully start up before continuing.

    c. On the SetA-Client01Virtual Machine Connection, click the

    CTRL+ALT+DELETE button on the toolbar.

    d. Log on as Contoso\Administratorwith a password of pass@word1

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    2009 Microsoft Corporation. All rights reserved. 5

    Exercise 1: Using Jetstress for Disk Performance Testing

    In this exercise, you will install and run Jetstress to simulate disk and database traffic and

    then review the performance results on EX2010. The testing performed during this exercise

    is for the purpose of tool familiarization only and is not intended to replace a complete

    planning and deployment lab.

    Scenario

    You need to perform stress testing against the server you intend to use in your Exchange

    2010 deployment. You will install, configure, and run Jetstress against EX2010.

    Tasks

    1. Install and configure Jetstress.

    a. Switch to EX2010 logged on as Contoso\Administrator.

    b.

    On SetA-Ex2010, in the Hyper-V menu, click Media, point to DVD Drive,and then click Insert Disk.

    c. Browse to C:\Labfiles\ISO\, click Exchange2010.iso, and then click Open.

    d. In the AutoPlay window, click Open folder to view files.

    e. In Windows Explorer, navigate to

    D:\Tools_and_Prerequisites\Jetstress2010Beta.

    f. Double-clickJetstress.msi.

    Microsoft .NET Framework 3.5 is a prerequisite for Jetstress and has already

    been installed.

    g. On the Welcome to the Microsoft Exchange Jetstress Tool 2010 Beta Setup

    Wizard page, click Next.

    h. On the End-User License Agreement page, select I accept the terms in the

    License Agreement, and then click Next.

    i. On the Select Installation Folder page, in the Folderfield, type C:\Jetstress

    and then click Next.

    j. On the Confirm Installation page, click Next.

    k.

    On the Installation Complete page, click Close.

    l. Click Start, and then clickCommand Prompt.

    m.

    At the command prompt, type the following and then press ENTER:

    xcopy D:\Tools_and_Prerequisites\Jetstress2010Beta\ese* C:\Jetstress

    n. Close the command prompt.

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    o. Close Windows Explorer.

    p. Click Start >All Programs >Microsoft Exchange >Exchange Jetstress.

    q. On the Welcome to Jetstress page, click Start new test.

    r. On the Checking Test System page, read the system test information.

    Read the system check information and note that the server needs to be

    restarted for the performance counter changes to take effect.

    s. Restart EX2010.

    t. After EX2010 restarts, log on as Contoso\Administratorwith a password of

    pass@word1

    2. Perform a Jetstress test.

    a. Click Start >All Programs >Microsoft Exchange >Exchange Jetstress.

    b.

    On the Welcome to Jetstress page, click Start new test.c. On the Checking Test System page, click Next.

    d. On the Open Configuration page, verify that Create a new test

    configurationis selected, and then click Next.

    e. On the Define Test Scenario page, verify that Test disk subsystem

    throughputis selected, and then click Next.

    f. On the Select Capacity and Throughput page, in the Size the database

    using storage capacity percentage field, type 2.

    g.

    Select the Suppress tuning and use thread count (per database) checkboxand click Next.

    Notice the exclamation point warning. Use the mouse to hover over the

    warning, read the information, and click Next.

    The low percentage is used in order to expedite the lab.

    h. On the Select Test Type page, verify that Performanceis selected, and then

    click Next.

    i. On the Define Test Run page, accept the default location for the output

    path.

    j. In the Test duration (hours)field, type .1and then click Next.

    k. On the Define Database Configuration page, click the Number of

    Databasesdrop-down list, and then click 1.

    l. In the Database Pathand Log Pathfields, type C:\Jetstressand then click

    Next.

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    m. On the Select Database Source page, select Create new database and then

    click Next.

    n. On the Review & Execute Test page, click Prepare test.

    Wait for Jetstress to completethe test preparation.

    o.

    On the Review & Execute Test page, click Execute test.

    Note:

    The test maytake up to 20 minutes to complete. As an alternative to waiting for

    the test to complete, use the procedure below to open a previously saved

    performance analysis.

    Use the following procedure to stop the running test if you want to open an

    existing performance analysis:

    a. On the Microsoft Exchange Server Jetstress page, click Cancel testand

    then click Exit.

    b. Open Windows Explorer and navigate to

    D:\Tools_and_Prerequisites\JetstressTest.

    c.

    Double-click JetstressPerformance.htmlto open the file in Microsoft

    Internet Explorer

    .

    d. Go to procedure 3c below and continue with the lab.

    3. Review the Jetstress performance counter results.

    a. After the test completes, on the Test in Progress page, locate the performance

    result html file link (e.g.,

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    Active database copy I/O latency

    requirements

    When these values are exceeded, the client

    experience will degrade (sluggish user

    experience, message delivery delays, etc.)

    MSExchange Database:

    I/O Database Reads (Attached)

    Average Latency

    Indicates the average time (in

    milliseconds) to read from the database

    file.

    The average value should be below 20 milliseconds

    (ms).

    Spikes (maximum values) should not be higher

    than 100 ms.

    MSExchange Database:

    I/O Database Writes (Attached)

    Average Latency

    Indicates the average time (in

    milliseconds) to write to the databasefile.

    This counter is not a good indicator for client

    latency because database writes are asynchronous.

    In general, this latency should be less than the

    MSExchange Database\I/O Database Reads

    (Attached) Average Latency when battery-backed

    write caching is utilized.

    Active log I/O latency

    requirements

    When these values are exceeded, the client

    experience will degrade (sluggish user

    experience, message delivery delays, etc.)

    Database:

    Log Record Stalls/sec

    Indicates the number of log records thatcannot be added to the log buffers per

    second because the log buffers are full.

    The average value should be below 10 per second.

    Spikes (maximum values) should not be higher

    than 100 per second.

    Database:

    Log Threads Waiting

    Indicates the number of threads waiting

    to complete an update of the database

    by writing their data to the log.

    The average value should be less than 10 threads

    waiting.

    MSExchange Database:

    I/O Log Writes Average Latency

    Indicates the average time (in

    milliseconds) to write a log buffer to the

    active log file.

    The average value should be below 10 ms.

    Spikes (maximum values) should not be higherthan 50 ms.

    d. Close Internet Explorer.

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    2009 Microsoft Corporation. All rights reserved. 9

    e. In Microsoft Exchange Server Jetstress, on the Test in Progress page, click

    Exit.

    f. Close Windows Explorer.

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    10 2009 Microsoft Corporation. All rights reserved.

    Exercise 2: Installing LoadGen

    In this exercise, you will install the Microsoft Exchange Load Generator (LoadGen) tool.

    Scenario

    During the deployment phase of your Exchange 2010 organization, you want to testconnectivity to the Exchange 2010 server and monitor the client connectivity experience.

    Tasks

    1.

    Install LoadGen.

    a. Switch to Client01 logged on as Contoso\Administrator.

    b. On Client01, in the Hyper-V menu, click Media, point to DVD Drive, and

    then click Insert Disk.

    c.

    Browse to C:\Labfiles\ISO\, click Exchange2010.iso,and then click Open.d. In the AutoPlay window, click Open folder to view files.

    e.

    In Windows Explorer, navigate to D:\Tools_and_Prerequisites\Loadgen

    Beta.

    f. Double-click LoadgenBeta_x64_639.21.msi.

    g. On the Welcome to the Microsoft Exchange Load Generator Setup Wizard

    page, click Next.

    h. On the End-User License Agreement page, select I accept the terms of the

    License Agreementand then click Next.i. On the Select Installation Folder page, click Next.

    j. On the Confirm Installation page, click Next.

    k. On the Completion page, click Close.

    l. In the Microsoft Exchange Load Generatordialog box, read the message

    and then clickYesto restart Client01.

    m.After Client01 restarts, on the SetA-Client01Virtual Machine Connection,

    click the CTRL+ALT+DELETE button on the toolbar.

    n.

    Log on as Contoso\Administratorwith a password of pass@word1

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    Exercise 3: Configuring the Performance Monitor

    In this exercise, you will configure the Performance Monitor on the Exchange 2010 server to

    collect performance data during the LoadGen simulation.

    ScenarioThe following table lists the most useful performance counters to monitor on servers

    running Microsoft Exchange 2010 with the Mailbox server role installed. When monitoring

    Exchange 2010 servers, you should know which performance aspects are most important.

    The counters and threshold values detailed in this exercise can be used to proactively

    identify potential issues and help identify the root cause of issues when troubleshooting.

    When you use Microsoft Office Outlook in Messaging Application Programming Interface

    (MAPI) mode, Outlook executes client operations as remote procedure calls (RPCs)

    between the client and the server. If the user is running in online mode, these RPCs occur

    synchronously. Any delay by the server in fulfilling these synchronous requests directly

    affects the user experience and the responsiveness of Outlook. In contrast, most operationsthat are performed when you run in cached mode occur against the users local copy of the

    mailbox or are issued to the server in the form of asynchronous (background) RPCs.

    Generally, asynchronous RPCs do not affect the responsiveness or overall experience of the

    Outlook client itself.

    In this lab, you will use the counters listed in the following table to determine whether

    there are any information store RPC processingrelated issues.

    Counter Expected values

    MSExchangeIS\RPC RequestsIndicates the overall RPC requests that are currently

    executing within the information store process.

    The maximum value in Exchange Server 2007 is 500

    RPC requests that can execute at any designated time

    before the information store starts rejecting any new

    connections from clients.

    Should be below 70 at all times.

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    Counter Expected values

    MSExchangeIS\RPC Averaged Latency

    Indicates the RPC latency, in milliseconds (ms),

    averaged for all operations in the last 1,024 packets.

    Should not be higher than 25 ms

    on average.

    To determine if certain protocols

    are causing overall RPClatencies, monitor

    MSExchangeIS Client (*)\RPC

    Average Latency to separate

    latencies based on client

    protocol.

    Cross-reference

    MSExchangeIS\RPC Client

    Backoff/sec to ensure that higher

    latencies are not causing clientthrottling.

    MSExchangeIS\RPC Operations/sec

    Indicates the current number of RPC operations that

    are occurring per second.

    Should closely correspond to

    historical baselines. Values much

    higher than expected indicate

    that the workload has changed,

    while values much lower than

    expected indicate a bottleneck

    preventing client requests from

    reaching the server.For online mode clients, between

    .75 and 1 RPC Operations/sec per

    user is considered a moderate

    user. Cached mode clients have a

    slightly higher rate due to other

    sync-related functions.

    MSExchangeIS\RPC Num. of Slow Packets

    Shows the number of RPC packets in the past 1,024

    packets that have latencies longer than 2 seconds.

    Should be less than 1 on average,

    and should be less than 3 at all

    times.

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    Counter Expected values

    MSExchangeIS Client \RPC Average Latency

    Shows a server RPC latency, in milliseconds, averaged

    for the past 1,024 packets for a particular client

    protocol.

    The following is a list of client protocols that can be

    gathered:

    Exchange Administrator

    Exchange ActiveSync

    Exchange Mailbox Assistants

    Exchange Outlook Web App

    Exchange POP-IMAP

    Exchange Transport

    Other Clients

    Exchange Outlook Anywhere

    Exchange Content Indexing

    Exchange Availability Service

    Exchange Managed Custom Folder Creation

    Exchange Management Task

    Exchange Monitoring Task

    Exchange Unified Messaging

    Should be less than 50 ms on

    average.

    Wide disparities between

    different client types, such asIMAP4, Outlook Anywhere, or

    Other Clients (MAPI), can help

    direct troubleshooting to

    appropriate subcomponents.

    MSExchangeIS Client\RPC Operations/sec

    Shows which client protocol is performing an

    excessive amount of RPC Operations/sec.

    High IMAP4, POP3, or Outlook Anywhere latency can

    indicate problems with Client Access servers rather

    than Mailbox servers. This is especially true whenOther Clients (which includes MAPI) latency is lower

    in comparison.

    In some instances, high IMAP latencies could indicate

    a bottleneck on the Mailbox server in addition to the

    latencies that the Client Access server is experiencing.

    Not applicable.

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    Tasks

    1. Create a new data collector set.

    a.

    Switch to Ex2010.b. Click Start >Administrative Tools >Performance Monitor.

    c. In the Navigation pane, click Performance Monitor.

    d. Right-click Performance Monitor, and then click New >Data Collector

    Set.

    e. In the Namefield, type New Install Test 1and then click Next.

    f. On the Where would you like the data to be saved page, accept the default

    location and then click Next.

    g.

    On the Create the data collector set page, click Finish.

    2. Create a new data collector.

    a. In the Navigation pane, expand Data Collector Sets >User Defined.

    b. Right-click New Install Test 1, and thenclick New >Data Collector.

    c. In the Namefield, type IS Countersand click Next.

    d. In the Sample intervalbox, type 5

    e. Under Performance counters, clickAdd.

    f.

    In the available counters list, expand MSExchangeIS.

    g. In the counters list, select the following counters and then clickAdd:

    RPC Averaged Latency

    RPC Num. of Slow Packets

    RPC Operations/sec

    RPC Requests

    h. In the available counters list, expand MSExchangeIS Client.

    i.

    In the counters list, select the following counters and then clickAdd:RPC Average Latency

    RPC Operations/sec

    j. Click OKand then click Finish.

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    Exercise 4: Configuring LoadGen and Running a LoadGen

    Simulation

    In this exercise, you will configure LoadGen and initialize the simulation. You will then

    configure start data collection on the Exchange 2010 server and start and run the simulation.

    Scenario

    You are now ready to collect Load Generator data. You must configure LoadGen based on

    your expected test parameters and begin collecting data.

    Tasks

    1. Specify the test settings.

    a. Switch to Client01.

    b.

    Click Start >All Programs >Microsoft Exchange, and then click ExchangeLoad Generator 2010 Beta.

    Wait for Load Generator to open.

    c. In the Microsoft Exchange Load Generator 2010 Beta window, in the upper-

    right corner, click Maximize.

    d. On the Welcome to the Exchange Load Generator 2010 Beta page, click Start

    a new test.

    e. Verify that Create a new test configurationis selected, and then click

    Continue.

    f. In Define the length of a simulation day, set the Hour(s)field to 0and set

    the Minute(s)field to 15.

    g. In Define the total length of the simulation, set the Specify duration

    Hour(s)field to 0and set the Minute(s)field to15.

    Note:

    A 15-minute test is used for lab purposes only.

    h.

    In the Directory Access Passwordfield, type pass@word1

    i. In the Mailbox Account Master Passwordfield, type pass@word1

    j. Click Continue with recipient management.

    k. On the User Settings page, under Ex2010, in the Mailbox Databasefield,

    type 1and then, at the bottom of the page, click Continue.

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    Note:

    The number of users has been limited to one because of the resources of the virtual

    environment.

    l.

    On the Advanced Recipient Settings page, click Continue.

    Note:

    It will take a few moments to create the users.

    m. On the Specify test user groups page, clickAdd new, .

    n. In the Client Typedrop-down list, select Outlook 2007 Cached.

    o. In theAction Profiledrop down-list, select Heavy.

    p. Click Continue.

    q. On the Remote configurations page, click Continue.

    r. On the Configuration summary page, click Save the Configuration file as.

    s. In the File namefield, type New Install Test 1.xml and then click Save.

    t. In the Configuration Saved dialog box, click OK.

    u. Click Start the Initialization Phase (recommended before running the

    test).

    Wait for the initialization to complete.

    2. Start data collection.

    a. Switch to Ex2010 and the Performance Monitor.

    b. In the Navigation pane, right-click New Install Test 1and then click Start.

    c. Switch to Client01.

    d. On the Initialization completed page, click Start the simulation.

    Note:

    This will take 15 minutes.

    3. Stop data collection and then view the configuration summary.

    a.

    After the simulation has finished, switch to EX2010 and the Performance

    Monitor.

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    b. In the Navigation pane, right-click New Install Test 1and then click Stop.

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    Exercise 5: Analyzing LoadGen Results

    In this exercise, you will analyze the results of your LoadGen test that were collected using

    the Performance Monitor. The collected results will be compared to the expected results.

    ScenarioUsing the table below, you will review the results of your test.

    Tasks

    1. Review and compare analysis results.

    a. In the Performance Monitor, in the Navigation pane, expand Reports >User

    Defined >New Install Test 1 and then click IS Counters.blg.

    b. On the menu, click the Change graph type drop-down list and then

    click Report.c. Compare the results for each counter against the recommended values listed

    in table below.

    Counter Expected

    MSExchangeIS\RPC Requests

    Indicates the overall RPC requests that are

    currently executing within the information store

    process.

    The maximum value in Exchange Server 2007 is500 RPC requests that can execute at any

    designated time before the information store

    starts rejecting any new connections from

    clients.

    Should be below 70 at all times.

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    Counter Expected

    MSExchangeIS\RPC Averaged Latency

    Indicates the RPC latency, in milliseconds,

    averaged for all operations in the last 1,024

    packets.

    Should not be higher than 25 ms on

    average.

    To determine if certain protocols are

    causing overall RPC latencies, monitorMSExchangeIS Client (*)\RPC Average

    Latency to separate latencies based on

    client protocol.

    Cross-reference MSExchangeIS\RPC

    Client Backoff/sec to ensure that

    higher latencies are not causing client

    throttling.

    MSExchangeIS\RPC Operations/secIndicates the current number of RPC operations

    that are occurring per second.

    Should closely correspond tohistorical baselines. Values much

    higher than expected indicate that the

    workload has changed, while values

    much lower than expected indicate a

    bottleneck, preventing client requests

    from reaching the server.

    For online mode clients, between .75

    and 1 RPC Operations/sec per user is

    considered a moderate user. Cached

    mode clients have a slightly higherrate due to other sync-related

    functions.

    MSExchangeIS\RPC Num. of Slow Packets

    Shows the number of RPC packets in the past

    1,024 packets that have latencies longer than 2

    seconds.

    Should be less than 1 on average, and

    should be less than 3 at all times.

    MSExchangeIS Client \RPC Average Latency

    Shows a server RPC latency, in milliseconds,

    averaged for the past 1,024 packets for a

    particular client protocol.

    Should be less than 50 ms on average.

    Wide disparities between different

    client types, such as IMAP4,

    Outlook Anywhere, or Other Clients

    (MAPI), can help direct

    troubleshooting to appropriate

    subcomponents.

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    Counter Expected

    MSExchangeIS Client\RPC Operations/sec

    Shows which client protocol is performing an

    excessive amount of RPC Operations/sec.

    High IMAP4, POP3, or Outlook Anywhere

    latency can indicate problems with Client Access

    servers rather than Mailbox servers. This is

    especially true when Other Clients (which

    includes MAPI) latency is lower in comparison.

    In some instances, high IMAP latencies could

    indicate a bottleneck on the Mailbox server in

    addition to the latencies that the Client Access

    server is experiencing.

    Not applicable.

    d. Close the Performance Monitor.

    e. Switch to Client01 and close Microsoft Exchange Load Generator.