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#SOCIETY30 RONALD VAN DEN HOFF
23

KPN

Dec 12, 2014

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Key note to KPN staff during 'Experimental Drinks' session. The Hague, The Netherlands. October 2012
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Page 1: KPN

#SOCIETY30

RONALD VAN DEN HOFF

Page 2: KPN

BEFORE 1800 1850 1990 2030

INDUSTRIAL REVOLUTION

DIGITAL REVOLUTION

AGRICULTURALSOCIETY

INDUSTRIALSOCIETY

DATASOCIETY

SOCIAL REVOLUTION

SOCIAL REVOLUTION

FUNCTIONAL ASPIRATIONAL MEANINGFULL

Page 3: KPN

Visual: Marco Derksen, Upstream.

“MOVE FROM VALUE CHAIN TO ORGANIC VALUE NETWORKS”Christine Boland, Trendwatcher.

Organizations

Stakeholders

1.0 2.0 3.0

Page 4: KPN

SIMPLE, SMART, SHARING & SUSTAINABLE

Page 5: KPN

CO-WORKERS

FREE AGENTS

KNOWMADS

SELF EMPLOYED PROFESSIONALS

VALUE SOCIAL NETWORKS

FREE AGENTS BIG DATA REAL TIME

COLLABORATIVE PROSUMPTION

3RD SPACE GOOGLE MAX STRATEGY

EXPERIENCETRANSFORMATION

ZP

TREND 1

Page 6: KPN

VALUE SOCIAL NETWORKS

FREE AGENTS BIG DATA REAL TIME

COLLABORATIVE PROSUMPTION

3RD SPACE GOOGLE MAX STRATEGY

EXPERIENCETRANSFORMATION

TREND 2

Page 7: KPN

DATA:REAL TIME

Page 8: KPN

VALUE SOCIAL NETWORKS

FREE AGENTS BIG DATA REAL TIME

COLLABORATIVE PROSUMPTION

3RD SPACE GOOGLE MAX STRATEGY

EXPERIENCETRANSFORMATION

REDISTRIBUTION

PRODUCT SERVICE SYSTEM

COOPERATIVE LIFESTYLE

TREND 3

Page 9: KPN

COOPERATIVE LIVESTYLE

data by

Page 10: KPN

VALUE SOCIAL NETWORKS

FREE AGENTS BIG DATA REAL TIME

COLLABORATIVE PROSUMPTION

3RD SPACE GOOGLE MAX STRATEGY

EXPERIENCETRANSFORMATION

TREND 4

Page 11: KPN

3RD SPACE

Page 12: KPN

3RD SPACE

Page 13: KPN

VALUE SOCIAL NETWORKS

FREE AGENTS BIG DATA REAL TIME

COLLABORATIVE PROSUMPTION

3RD SPACE GOOGLE MAX STRATEGY

EXPERIENCETRANSFORMATION

TREND 5

Page 14: KPN

LIFETIMELEARNING

Page 15: KPN

TRANSFORMATIONS

EXPERIENCES

GOODS

SERVICES

COMMODITIES “Authenticity, what consumers really want”, Pine & Gilmore, 2007

CREATION & PROGRESSION OF ECONOMIC VALUE:

VALUE SOCIAL NETWORKS

FREE AGENTS BIG DATA REAL TIME

COLLABORATIVE PROSUMPTION

3RD SPACE GOOGLE MAX STRATEGY

EXPERIENCETRANSFORMATION

TREND 6

Page 16: KPN

VALUE NETWORKS.

THE MESH:COLLECTION OFSOCIALECONOMICENTITIES

NETWORK

COLLABORATION

&

VALUE CREATION

Page 17: KPN

THE STORY:

“HUMAN TRANSFORMATION

AS ECONOMIC VALUE”.

Page 18: KPN

VIRTUAL LAYER OF

KNOWLEDGE & TALENTS

3RD SPACE

Page 19: KPN

3RD SPACECOLLABORATIONSOFTWARE

Page 20: KPN

TAICHI

SHARE THEABUNDANCE:

MAX STRATEGY

BOOKPRESENTATIONS

NETWORKEVENTS

TRY OUTSESSIONS

RESERVATION-PMS-3RD SPACESOFTWARE

Page 21: KPN

0 2 4 6 8

“DURING MY STAY AT S2M I AM WILLING TO SHARE KNOWLEDGE”

SURVEY UVA UNIVERSITYN=104 LIKERT SCALE

“Meeting at S2M: somehow this sounds upfront to be a successful meeting”.

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY

“Great check-in system of S2M.Use it for the firsttime and have set upa meeting with@lindapoort already”.

BUZZ

Page 22: KPN

SALES

MARKETING

PR MANAGER

RESERVATIONS

WEBMASTER

PURCHASING

F&B MANAGER

HR MANAGER

TRUST AGENT

RELEVANCE ANALYST

DATA PILOT

HOLISTIC COACH

ENVIRONMENTAL SCANNER

KNOWLEDGE GUARDIAN

CONTENT CURATOR

NETWORK FACILITATOR

CLOUD SERVICE BROKER

3RD SPACE

Page 23: KPN

INNOVATION HAS OPPONENTS

NARROW MINDED AND NAÏVE

PEOPLE NOT REALIZING WHAT THEY OPPOSE

WAS ONCE UPON A TIME INNOVATIVE