Prof. dr. Koen Dewettinck 1 Performance Management Challenges in motivating and steering employees to improve performance Prof. dr. Koen Dewettinck HRM Centre Vlerick Leuven Gent Management School 5 th International Conference, Athens HRM in Europe: trends and challenges
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Prof. dr. Koen Dewettinck 1
Performance Management
Challenges in motivating and steering
employees to improve performance
Prof. dr. Koen DewettinckHRM Centre
Vlerick Leuven Gent Management School
5th International Conference, AthensHRM in Europe: trends and challenges
Prof. dr. Koen Dewettinck 2
Employeeenergy
Companyobjectives
Prof. dr. Koen Dewettinck 3
Performance management ?
Prof. dr. Koen Dewettinck 4
Research Background
• Study 1: HR perspective
• PM-practices in Belgian organisations
• N = 319
• Study 2: Employee perspective
• Experience with PM-practices and quality of leadership
• N = 5778 (Belgium, 96 % white-collars)
Prof. dr. Koen Dewettinck 5
Biggest PM challenges …
• Autonomy – Control dilemma
• Objective setting
• Link with pay
• Line management involvement
Prof. dr. Koen Dewettinck 6
Biggest PM challenges …
• Autonomy – Control dilemma
• Objective setting
• Link with pay
• Line management involvement
Prof. dr. Koen Dewettinck 7
Dimension 3: AutonomyA
uto
nom
y -
C
on
trol
≠ Everyone does as one pleases
= Stimulate initiative taking
within clear boundaries
= Enable people to make an
informed choice
Prof. dr. Koen Dewettinck 8
Focus during conversations ?P
erfo
rman
ce Im
pro
vem
ent
What ? Balance How ?
%
%
% %
%
Prof. dr. Koen Dewettinck 9
Biggest PM challenges …
• Autonomy – Control dilemma
• Objective setting
• Link with pay
• Line management involvement
Prof. dr. Koen Dewettinck 10
Objective setting
• SMART objectives for non-SMART jobs …
• Strategic relevance or relevance for the individual ?
• A “healthy” amount of challenge ?
Many questions, but what we know is ….
– Non accepted targets do not generate motivation
– Participation in target setting fosters acceptance