Introduction KBase works with Office 2007 and higher www.kalmstrom.com KBase is a knowledge base that works inside Outlook. It is installed in a local Outlook folder, and the articles are shared via a database or a SharePoint site. KBase can be used together with my incident management application Folder HelpDesk, but it also stands very well alone. Welcome to the show! Peter Kalmström CEO, kalmstrom.com Business Solutions
KBase, the knowledge base for Outlook, SharePoint, Excel and Web
May 12, 2015
KBase, an Outlook knowledgebase with export possibility to web, Excel and SharePoint.
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Transcript
Introduction
KBase works with Office 2007 and higherwww.kalmstrom.com
KBase is a knowledge base that works inside
Outlook. It is installed in a local Outlook folder, and
the articles are shared via a database or a
SharePoint site.
KBase can be used together with my incident
management application Folder HelpDesk, but it also
stands very well alone.
Welcome to the show!
Peter Kalmström
CEO, kalmstrom.com Business Solutions
KBase works with Office 2007 and higherwww.kalmstrom.com
KBase is fully integrated in Microsoft Outlook.
Articles can be full-text
searched.
Create a new article.
KBase in Outlook
Reading pane
KBase works with Office 2007 and higherwww.kalmstrom.com
All Outlook features, like format text,
spelling check and insert attachment and images, work as they
normally do.
ID, Time and Creator are filled out automatically
The KBase Article
KBase works with Office 2007 and higherwww.kalmstrom.com
Add new categories or types by right clicking on the superior level
Select category and type from the dropdown in the KBase form
KBase Categories and Types
KBase works with Office 2007 and higherwww.kalmstrom.com
Add custom fields to the KBase Outlook form
Custom fields in the KBase Outlook form
KBase Custom Fields
KBase works with Office 2007 and higherwww.kalmstrom.com
KBase Search
Enter a word or phrase in the search dialog box. Regular expressions and *
searches are supported.
KBase works with Office 2007 and higherwww.kalmstrom.com
Select KBase articles to export, export by category and type or export by creator.
Export KBase Articles to Excel
KBase works with Office 2007 and higherwww.kalmstrom.com
Open KBase articles
KBase in Excel
Open KBase articles
KBase works with Office 2007 and higherwww.kalmstrom.com
Table of content is generated automatically.Articles are grouped by category and type and with a collapsible outline.
Uncheck the Problem category or type you don’t want to publish.
Publish KBase Articles to HTML
KBase works with Office 2007 and higherwww.kalmstrom.com
Table of content
Article
KBase as Web Pages
KBase works with Office 2007 and higherwww.kalmstrom.com
When SharePoint is selected as sharing option the articles can be reached there without exporting.
Use SharePoint views to display the articles in different ways. The default view shows all articles grouped by category and type, just like in Outlook.
KBase in SharePoint
KBase works with Office 2007 and higherwww.kalmstrom.com
Thank you for watching this slide
show!
At www.kalmstrom.com you may
download KBase and test it for 30
days. You are also welcome to
download the manual and watch
the video demonstrations about
installation and use of KBase.
On my web site you will also find
information about my other
Outlook and SharePoint solutions.
More Info
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