JIRA Data Center Implementation at Pitney Bowes - Peter Strickland

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Peter Strickland • Subject Matter Expert • Pitney Bowes • @peter0224

JIRA Data Center Implementation at Pitney Bowes

Who Is Pitney Bowes

• More than a postage meter company

• Facilitate Global Commerce

• Location Intelligence • Geocoding and Reverse

Geocoding

Why do we use JIRA

• 1600 developers worldwide • Geographically separated development teams • 4 different continents

•  Integrates with other tools • Atlassian tools • Non-Atlassian tools

• Easy to maintain

Why upgrade to JIRA Data Center?

• Hardware was at end of life • Switch from physical hardware to virtual hardware • Multiple single points of failure • Performance • High availability • Scalability

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JIRA Instance Details

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400,000

JIRA Issues

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400 projects 340 custom fields

90 workflows ~16,000 attachments ~48,000 comments

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Implementation

Start

JIRA

SQL  Server

Step 1: Add Proxy Server

HA  Proxy

JIRA

SQL  Server

• HAProxy • Free • GNU General Public License • Used by well established

Internet companies • Able to better monitor usage

Step 2: Upgrade JIRA

HA  Proxy

JIRA

SQL  Server

• Version 5.1.5 to 6.3.1

Step 3: Setup Single Node Cluster

• NFS Mount on SAN • Need cluster license • cluster.properties file

HA  Proxy

JIRA

SQL  Server

Share  Disk

HA  Proxy

JIRA

SQL  Server

Share  Disk JIRA

Step 4: Add Second Node

Next Steps

• Migrate physical computer to VM • Migrate SQL server to a VM • Expose JIRA to the internet via a HAProxy server • Cluster the proxy servers

HA  Proxy

JIRA

SQL  Server

Share  Disk JIRA

Separate  VM  Disk

Build Redundancy

• Multiple • Proxy servers • Multiple JIRA servers • SQL Servers • We opted not to

• Take advantage of VMware cluster

Upgrade Smartly

• Small incremental steps •  If you find an issue. Stop • Don’t forget your plugins • Have a tested back out plan • Documentation • Every step of the upgrade • Support wikis

Test

• Apache J-Meter scripts to simulate load • Killed the JIRA process •  Invited power users • Specialized plugin users

•  Invited the entire user community

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Key takeaways:

•  Not a Perfect Solution •  Cannot have in place upgrades •  Still need to be in one data center

•  JIRA Data Center is flexible enough to adjust with your needs •  Can scale up and down based on need

•  There is no right way to implement JIRA Data Center •  Talk to Atlassian and Atlassian’s Partners

#atlassian

Thank you!

Peter Strickland • Subject Matter Expert • Pitney Bowes • @peter0224