Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking
Dec 23, 2015
Jean Turgeon (JT)VP & Global GM, Avaya Networking
July 2011
Avaya Networking
© 2011 Avaya Inc. All rights reserved. 2
On-going & FY 2012 Priorities
2
Avaya On Avaya Continue to enhance products to simplify
configuration/installation/management/change in the enterprise network Provide clear value proposition and integration with Avaya Voice and Video
product offerings to provide superior performance and user experience
Mobility/WLAN Growth Faster than market growth Y-Y Transition completely from WLAN 2300 (OEM) Promote clear identity around “best at carrying Voice/UC/Video over Wi-Fi”
Ethernet Switching /Campus– Reclaim Leadership Faster than market growth Y-Y Enhanced portfolio and continue to lead on resiliency, edge and efficiency
Data Center Relevance & with differentiation in Enterprise virtualization Differentiated Data Center on top of rack offer & mature resiliency model Extend business value of virtualization to Campus & Branch Develop Data Center partner eco-system
© 2011 Avaya Inc. All rights reserved. 3
Interop 2011, Las Vegas
KEYNOTEINTEROP INNOVATION LOUNGE
ANALYSTSPRESS AND MEDIA SOCIAL MEDIA
Pre-briefings Quote in news release Launch analyst engagement Analyst reception at Interop (May 10) Analyst 1-to-1 briefings at Interop
The New IT Paradox: Are Users Driving Anarchy or Progress?
Peds/Demo Stations Best of Interop award submissions Theater featuring Avaya Flare and
VENA
Data Solutions Virtualization Social Media Cloud Apps Collaboration & Context End-to-End Experience Management
Partners:
Pre-briefings News Release (May 3) Launch Day of briefings Interop briefings Press & Media reception at Interop (May
10)
Wednesday, May 11
Leverage full spectrum of social and new media channels for maximum reach and impact
© 2011 Avaya Inc. All rights reserved. 4
Ethernet Switching
Wireless Networking
Unified Branch
Access Control
Unified Management
The Markets We ServeBe the best at delivering Voice/UC/Collaboration
Branch& Remote
Enterprise Campus
Data Center
4
Efficient Scalable
Always-On
© 2011 Avaya Inc. All rights reserved. 5
The Always-On – Efficient – ScalableUnique Enterprise Model
Efficient Scalable
Always-On
What if…..• Avaya was the ONLY vendor with a consistent ACTIVE/ACTIVE resiliency model, END
TO END, SERVERS TO DESKTOPS with 20ms CORE RECOVERY ensuring all Voice/UC/Video continues to run without interruption !!!
• Avaya was the ONLY vendor with a True Converged next generation 802.11n Wi-Fi delivering the HIGHEST number of mobile VoIP/UC calls !!!
• Avaya was THE vendor that provided Innovative and now standard’s based (IEEE) Enterprise Virtualization solution while reducing TTS to minutes !!!
• Avaya provided you with a multi-vendor ACCESS CONTROL solution to address security concerns with consumer devices running UC/Flare/VoIP!!!
• Avaya was the LEADER in Energy Efficiency and able to maintain a VoIP telephony call while reducing energy consumption by another 40% !!!
• Avaya delivered the most scalable & mature edge stackable technology and provides LIFE TIME WARRANTY on ALL components !!!
• Avaya provided VALIDATED SOLUTIONS for Campus/Data Center & Branch including UC/CC/Video with best practices – preparing for the Avaya cloud NOW !!
WOULD YOU NOT WANT TO HEAR MORE?
© 2011 Avaya Inc. All rights reserved. 6
Building the Next Gen Enterprise5 steps to the right infrastructure
1. Implement the RIGHT resiliency model end to end
2. Select the RIGHT next gen Wi-Fi architecture
3. Implement multi-vendor flexible Access Control for wired/wireless & remote
4. Implement 2 Tiers Data Center with standards based virtualization + VERY fast failover
5. Choose the right branch solution meeting YOUR business needs
6
SAVE ENERGY !!!
© 2011 Avaya Inc. All rights reserved. 7
Fortifying and Simplifying the Core
Virtualized Switch Cluster
Core
Applicationsand Services
User Access
All Links Active
ALWAYS ON
Easy Configuration and
Troubleshooting
Industry LeadingSub Second
Failover
3rd Party Edge Devices
© 2011 Avaya Inc. All rights reserved. 8
Resiliency & AvailabilityNo application interruption model
Which aircraft would you rather be flying?
Active Standby Active Active
Avaya promotes always-on networking with an active/active design– 2-tier network architecture when possible– 3-tier network architecture driven by physical layout– No spanning tree or excessive layer 3 complexity
Efficient network design– Easy to implement, manage, and troubleshoot– Huge contributor to reducing over TCO
RESILIENCY: “Active/Active”
© 2011 Avaya Inc. All rights reserved. 9
Future-Proofing Performance
Fully Programmable Packet Processor
SCALABLE
New Features Delivered Without Hardware Upgrade
Longer Switch Life
UserAccess
EnterpriseApplications
All traffic supported by the fast-path RSP
RSP
CPU
Fully Programmable Packet Processor
Traditional ASIC
Complex traffic routed from the ASIC
to the CPU
ASIC
CPU
© 2011 Avaya Inc. All rights reserved. 10
Strategic Approach to VisionAvaya on Avaya value proposition
Offer compelling applications in growth areas
Deliver breakthrough experience
Upgrade to session based environment
Next generation cloud network infrastructure
Virtual Services
Fabric
10
VENAAvaya
© 2011 Avaya Inc. All rights reserved. 11
Avaya Networking Solutions
Network solutions that support voice, data, multimedia, and unified communications
Modular design that provides a solid base for the network infrastructure regardless of customer size
From cross portfolio end to end solutions down to specific product applications
The basic blueprint – customize as needed to fit the business requirements
Utilizes Avaya Best Practices to ensure optimal resiliency, availability, and serviceability
How do I put all this together…
…and make it work ?
© 2011 Avaya Inc. All rights reserved. 12
Enterprise Unified Communications Enablement
Avaya Stackable Ethernet Routing
Switches
Avaya IP Phones
Enterprise LAN
Identity Engines
Data Center
Avaya Unified Communications
Management
Simplifies the initial deployment and moves/adds/changes of IP Telephony with zero touch configuration solutions
Ethernet edge automatically detects IP phones via LLDP and dynamically provisions proper VLAN and QoS on the Ethernet switch
IP phones are automatically configured for VLAN, QoS, and phone configuration parameters via LLDP or through DHCP options
Identity Engines provides network authentication for IP Phones via 802.1X or MAC
Single Unified Communications Management platform for Voice and Data
© 2011 Avaya Inc. All rights reserved. 13
Delivering the No Compromise Edge
High-Capacity Virtual Backplane
ALWAYS ON
Virtual Hot-Swap Capability
Simplified Implementation
and Management
User Access
Virtualized Core
Virtualized Edge Stack
© 2011 Avaya Inc. All rights reserved. 14
2nd Generation Energy-Efficiency
1st Generation: Efficient Products
EFFICIENT
2nd Generation: Power Management
Energy Analysis
Energy Saver Enabled Switch
PC ConnectionsSet to Power-Save Mode
High-Priority Phones Remain Available
Low-Priority Phones Set to
Power-Off Mode
Enterprise Policy
Manager
Enterprise LAN
Avaya Energy Saver
© 2011 Avaya Inc. All rights reserved. 15
Avaya Unified Communications
Management
Enterprise LAN
Data Center
Enterprise Unified Communications Reliable & Secure Mobility
Avaya Stackable Ethernet Routing
Switches
Wireless Voice Endpoints
Identity Engines
WLAN 8100
Conveyant Sentry
Wireless Controller
Enables Enterprise Mobility with Superior Quality of Experience, Services and Scalability
Wireless LAN 8100 infrastructure optimized for real time applications with unprecedented scalability
Industry-leading wireless Emergency Services (E911) solution ensuring optimal accuracy for wireless VoIP users
Identity Engines provides network authentication for wireless users along with Guest Manager Kiosk
Single Unified Communications Management platform for Voice, wired and wireless Data
© 2011 Avaya Inc. All rights reserved. 16
WLAN ArchitecturesUnderstand the differences….
16
When an AP can support fewer than a dozen active calls – 1 user consuming 2 calls is disastrous
Layer 3 Roam
AP Tunnel Local Users: 1Remote Users: 0Call Count: 1
Local Users: 0Remote Users: 1
Call Count: 1
Fat AP
Wireless Controllers
Intelligent AP
It is all smoke and mirrors. A distributed architecture is just a distributed overlay architecture
Management ControlData Forwarding
Wireless Controllers
Virtual Machines
Ethernet Switch
Thin AP
Scalability issues
© 2011 Avaya Inc. All rights reserved. 17
Unleashing the Potential of Wireless
LAN Switches Support Traffic Plane
SCALABLE
Software Supports Control Plane
Access Points Remain Thin
ApplicationHosts and V-Servers
Distributed Wireless Switching Software
VirtualizedWireless Controller
Split-Plane Wireless
Access Switch
© 2011 Avaya Inc. All rights reserved. 18
Wi-Fi ScalabilityUnification of Wired & Wireless
Today’s Model
× Overlay Network
× More Users = More Money
× Constrained Capacity
ServersVirtualizedWireless
Controller
Avaya Solution
Integrated
Network
Limitless
scale
Integrated
Mgnt
Lower TCO
ServersHW Wireless Controllers
© 2011 Avaya Inc. All rights reserved. 19
Survivable SIP Gateway
Data Center
AG2330
Aura, IP Office, CS1K, CS2K/A2E, CS2100,
SCS, 3rd party
Voice Gateway Platform Minus
Routing Features
Avaya on Avaya
Integrated Platform with Routing, SIP,
and Security
Cost Effective Solution for the
Branch
Wide Area Network PSTN
SR2330SR4134
Certified with CM/SM
PBXUC platform
© 2011 Avaya Inc. All rights reserved. 20
Avaya Aura® and the Branch Office
Avaya Secure Router
Wide Area Network
Data Center
Avaya Identity Engines
PSTN
Avaya Ethernet Routing Switch
Avaya Advanced Gateway
A converged branch office solution with integrated services including routing, firewall, VPN, and voice services with full SIP Survivability
Secure Router and Advanced Gateway platforms designed for real time applications requiring advanced QoS
Perfect solution for the SIP “thin client” branch with a centralized Avaya Aura infrastructure – supports up to 300 SIP endpoints in survivability mode
Flexible platforms accommodating wide range of interface options for LAN, WAN, and Voice
Offers up to 5x the reliability and 2x the performance over the market leader
© 2011 Avaya Inc. All rights reserved. 21
Virtual Enterprise Network Architecture
Simplify with One Touch Configuration
Innovation
Creating the On-Demand Infrastructure
Network Virtualization with Shortest Path Bridging
Virtual Services
Fabric
© 2011 Avaya Inc. All rights reserved. 22
Campus/Branch Network VirtualizationBest effort moving to real-time ready
Avaya Networking Vision
Virtualized Data Center BackboneOperational efficiencies and flexibility
The Private CloudBetter time to service with less complexityAvaya
Virtual Enterprise Network
Architecture
Software as a Service (SaaS)
– Avaya Aura
Platform as a Service (PaaS)
– Avaya ACE
Infrastructure as a Service (IaaS)
– Leverage Avaya, HP, IBM etc..
Network as a Service (NaaS)
– Avaya VENA
© 2011 Avaya Inc. All rights reserved. 23
The Benefits of Virtualization
Server Virtualization
Allows aggregation of multiple independent virtual servers to exist
on a physical server
Network Virtualization
Decouples the physical infrastructure from the connectivity services making
the network adaptive and dynamic with simple one-touch provisioning
Network Virtualization enabled via Shortest Path Bridging
ComputeAccess
Data CenterCore
CampusCore
Distribution
Layer
AccessLayer
© 2011 Avaya Inc. All rights reserved. 24
Improve Network Operational Efficiency
Reduce Cost & Improve Time-to-Service
Allow IT the ability to simply say “yes”
Addressing CIO Challenges
© 2011 Avaya Inc. All rights reserved. 25
Distribution(optional)
Campus Core
Avaya VENAFrom Data Center to the Campus
Server
Server
Extending the Private Cloud Support Workgroups in seconds Secure Traffic Separation Tunnelled Authentication for Access Control Delivering the Network-as-a-Service UNIQUE VIRTUALIZATION END TO END
DC1
DC2
25
© 2011 Avaya Inc. All rights reserved. 26
Data Center: A Closer Look
More real-time applications with 24/7 availability
Legacy Network Challenges
– Designed for best effort traffic
– Inefficient network usage
– Poor management tools and high costs drive up TCO
– Deployment of new applications can be cumbersome
Virtualization is top of mind
– Phase 1: Server Consolidation / Virtualization
– Phase 2: Mobilization of Virtual Machines
– Phase 3: Network Virtualization
– Cloud Computing Infrastructure
The transition to a virtual data center will be the most significant IT transformation since the Internet was born - Zeus Kerravala - The Hitchhiker’s Guide
to the New Data Center Network, Nov 2010
© 2011 Avaya Inc. All rights reserved. 27
What Problems Are We Solving?
Need to improve efficiency and flexibility
Using All Paths and Bandwidth
Fast Convergence
MAC Explosion
Simplified Change Control
Efficiency
Physical Topology Independent
Service Virtualization L2/L3
Networks Where Needed
Small to Large Networks
Flexibility
Data Center
2
Data Center
1
Private Cloud
Servers Servers
Data Center
N
© 2011 Avaya Inc. All rights reserved. 28
What Problems Are We Solving?
Synergy Between Server Virtualization and the Network
Transparent Network Services
Removing Boundaries
Simplified Infrastructure
Reduce Human Error Factor
VM Mobility
Data Center
2
Data Center
1
Private Cloud
Servers Servers
Virtual Service Network
Network virtualization simplifies VM Mobility and Network
Management completes the solution
Virtualization
Provisioning Service
© 2011 Avaya Inc. All rights reserved. 29
Create a highly resilient SIP core for the centralized services of Avaya Aura with the Avaya Virtual Enterprise Network Architecture
A virtualized Data Center backbone enables an increased level of flexibility and resiliency while simplifying the network provisioning and management
Add geographic redundancy for the Avaya Aura components quickly and easily across multiple Data Centers
Creates an added level of security and control for Avaya Aura services by mapping traffic into a Virtual Service Network
Single Unified Communications Management platform for Voice and Data
The Cloud Infrastructure for Avaya Aura®
Avaya Unified Communications Management
Data Center 1
Virtual Services Fabric
Data Center 2
Horizontal Stack Switch Cluster
Data Center Core
V S N
© 2011 Avaya Inc. All rights reserved. 3030
Virtual Service Network
VMware vCenter
Avaya VPS
Op
en A
PI
vMotion SRM
Empowering Virtual Service NetworksAvaya Aura – Data Center & Virtualization
“Zero Touch” network configuration to support vMotion and SRM
Enterprise Cloud Enterprise Cloud
VSP9000
VSP7000VSP7000
© 2011 Avaya Inc. All rights reserved. 31
Delivering Network-as-a-ServiceCreating the only optimized end-to-end Cloud architecture
Why extend Avaya VENA to the Campus..?
Simplify Configuration & ManagementEfficient service activation – free of error & delay
Optimized Traffic SeparationEnsure regulatory compliance & multi-tenant partitioning
© 2011 Avaya Inc. All rights reserved. 32
Avaya Virtual Enterprise Network Architecture
“Delivering the Network-as-a-Service”
Network Access Control authenticates Users/Devices & assigns appropriate VLAN
Identity Engines Ignition Server provides Authenticated Network Access / Policy Enforcement
VLAN
VLANVirtual Service Network
VLAN
Wireless LAN 8100 provides unmatched UC mobility performance and scale
Virtual Services Fabric
Unified Management simplifies provisioning, monitoring, and troubleshooting
© 2011 Avaya Inc. All rights reserved. 33
Avaya VENA Simplifies the Network
• Delivers increased network capacity• Reduces user-error network outages
Improves Network Uptime
• One touch network provisioning• The network is the backplane of the Business
Reduces Time to Service
• Virtualization between Applications & Networks• Reliably connects users to content
Improves Data Center Efficiency
© 2011 Avaya Inc. All rights reserved. 34
Virtualizing Access ControlSecuring Contact Center Agents
VMware Image Simplified
Deployment
EFFICIENT
Providing the Cost/Benefit to
Deploy NAC
From Guest Access to
Corporate Assets
Ignition Server
Enterprise LAN
Identity Engines & SSL VPN
Enterprise WAN Internet
Consistent Network Access ControlLocal or Remote – Wired or Wireless
© 2011 Avaya Inc. All rights reserved. 3535
Authenticated Network Access
Basic 802.1X authentication– Open standards works with all
supplicants
Support for non-802.1X devices– MAC level authentication
– User-based policies
– Prevent MAC Spoofing
Microsoft NAP integration– Utilize existing applications on the
desktop to conduct posture (compliance) check
Identity Engines Key Components– Ignition Server
– Ignition Guest Manager
– Ignition Compliance Portal
– Ignition Analytics
Ignition Server
Virtual Services Fabric
VLAN
AP
VLAN
VLAN
Corporate Directory
Policy Server
© 2011 Avaya Inc. All rights reserved. 36
Unifying All Management
Voice, Data, and Wireless Management
EFFICIENT
Integrated Workflows Between Modules
Web 2.0 SOA Based LAN / Wireless LAN / WAN / Security / IP Telephony
Unified Communications Management
© 2011 Avaya Inc. All rights reserved. 37
Avaya Configuration & Orchestration Manager
Multi-Element Network Configuration– Customized topology map of network
for easy visualization
– Sub-managers to streamline workflows
Bulk Configuration Management– Scheduled backup and restore of
device software and configuration
– Centralized patch and management update of network devices
Platform Support– Windows 2003 and above
– LINUX Redhat 5.2
– VMWare-ready
Efficient & intuitive management Reduces TCO & improves CSAT Wide range of Avaya device support
Highlights
Avaya COM is a network configuration management solution that delivers visibility, provisioning & automation across enterprises of all sizes for both physical and virtual
environments at a cost effective price
© 2011 Avaya Inc. All rights reserved. 38
Avaya Element Management
Enterprise Device Manager (EDM)
© 2011 Avaya Inc. All rights reserved. 3939
Avaya Networking Solutions SynergyAvaya end to end
“Upcoming “ = next 12
UpcomingAvailable Today• Small Campus
• Medium Campus
• Large Campus
• Switch Clustering Best Practices
• IP Telephony Deployment
• Avaya & Nortel
• Cisco Interoperability
• Network Access Control
• Data Center with VMware
• Data Center with Microsoft Hyper-V
• Dell iSCSI Deployment
• Horizontal Stacking/NIC Teaming
• Microsoft Network Load Balancing
• Resilient Multicast Solutions
Plus numerous technology specific solution and configuration guides (Routing, Security, Management, etc.)
• Super Large Campus : Posted
• WLAN 8100 Quick Start : Posted
• WLAN 8100 Deployment : Posted
• Wireless Guest Access : Final review
• Emergency Services : DONE
• Shortest Path Bridging : Posted
• Data Center Architecture : Posted
• UCM Solution Workflow : Posted
• Avaya Energy Saver : Posted
• The Compliance Portal (wired/wireless)
• CLOUD infrastructure
• Data Infrastructure for UC : On-Going
• Data Infrastructure for CC : Validated
• Video Solutions (Flare) with Avaya Data
• Wi-Fi, Access Control, QoS
Plus updates to existing solution and configuration guides to ensure they are accurate and include all latest software/hardware releases
Avaya Confidential – NDA Required
© 2011 Avaya Inc. All rights reserved. 4040
Sales Enablement ToolsAvaya SalesPro & NOW ON ANDROID !!!
© 2011 Avaya Inc. All rights reserved. 41
What Issues Keep Coming Up?
I’m preparing to
integrate and upgrade separate
platformsWe have a
complex communications
environment
My company is acquiring sites around the globe
We have dissimilar
systems that need to
function as one
I have to provide
innovation with
as little
disruption as
possible
I don’t know how to get from
our current environment to
the best future state
© 2011 Avaya Inc. All rights reserved. 42
Avaya Professional Services Data Offers
Evaluation to validate network design & prepare
for change
Plan & Design Develop & Integrate
Test, Train, & Deploy Optimize
Fast, quality deployment with
reduced risk
World-class testing services to improve network
quality
Recommendations to help optimize
your network performance
From consulting to implementation, Avaya Professional Services helps maximize the value of your data investment
3. Design and Implementation Services
4. Stress Testing Services
1. Technical Advisory Services (TAS)
2. Avaya Network Readiness Assessment
5. Avaya Audit Service
6. Avaya Network Inspection
© 2011 Avaya Inc. All rights reserved. 43
Avaya Professional Services Data Solutions Practice Expertise
Business Consulting Principals Specialize in link between technology & business goals Deep vertical industry expertise 20 years of experience on average
Network Architects Superior technical skills for design and configuration 15 years of experience on average Typical Certifications – NCDE, NCTE, CCNA/CCNP
Technical Delivery Technical experts skilled in integration and deployment 10-12 years of experience on average Typical Certifications: NCSS, NCTS, CCNA
Program & Project Managers Specialize in on time/on budget delivery 15 years of experience on average 100% trained on PMI delivery methodology
Experts in the APS data practice have years of experience and hold various Avaya and multi-vendor certifications
Sample Certifications