Top Banner
Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking
44

Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

Dec 23, 2015

Download

Documents

Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

Jean Turgeon (JT)VP & Global GM, Avaya Networking

July 2011

Avaya Networking

Page 2: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 2

On-going & FY 2012 Priorities

2

Avaya On Avaya Continue to enhance products to simplify

configuration/installation/management/change in the enterprise network Provide clear value proposition and integration with Avaya Voice and Video

product offerings to provide superior performance and user experience

Mobility/WLAN Growth Faster than market growth Y-Y Transition completely from WLAN 2300 (OEM) Promote clear identity around “best at carrying Voice/UC/Video over Wi-Fi”

Ethernet Switching /Campus– Reclaim Leadership Faster than market growth Y-Y Enhanced portfolio and continue to lead on resiliency, edge and efficiency

Data Center Relevance & with differentiation in Enterprise virtualization Differentiated Data Center on top of rack offer & mature resiliency model Extend business value of virtualization to Campus & Branch Develop Data Center partner eco-system

Page 3: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 3

Interop 2011, Las Vegas

KEYNOTEINTEROP INNOVATION LOUNGE

ANALYSTSPRESS AND MEDIA SOCIAL MEDIA

Pre-briefings Quote in news release Launch analyst engagement Analyst reception at Interop (May 10) Analyst 1-to-1 briefings at Interop

The New IT Paradox: Are Users Driving Anarchy or Progress?

Peds/Demo Stations Best of Interop award submissions Theater featuring Avaya Flare and

VENA

Data Solutions Virtualization Social Media Cloud Apps Collaboration & Context End-to-End Experience Management

Partners:

Pre-briefings News Release (May 3) Launch Day of briefings Interop briefings Press & Media reception at Interop (May

10)

Wednesday, May 11

Leverage full spectrum of social and new media channels for maximum reach and impact

Page 4: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 4

Ethernet Switching

Wireless Networking

Unified Branch

Access Control

Unified Management

The Markets We ServeBe the best at delivering Voice/UC/Collaboration

Branch& Remote

Enterprise Campus

Data Center

4

Efficient Scalable

Always-On

Page 5: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 5

The Always-On – Efficient – ScalableUnique Enterprise Model

Efficient Scalable

Always-On

What if…..• Avaya was the ONLY vendor with a consistent ACTIVE/ACTIVE resiliency model, END

TO END, SERVERS TO DESKTOPS with 20ms CORE RECOVERY ensuring all Voice/UC/Video continues to run without interruption !!!

• Avaya was the ONLY vendor with a True Converged next generation 802.11n Wi-Fi delivering the HIGHEST number of mobile VoIP/UC calls !!!

• Avaya was THE vendor that provided Innovative and now standard’s based (IEEE) Enterprise Virtualization solution while reducing TTS to minutes !!!

• Avaya provided you with a multi-vendor ACCESS CONTROL solution to address security concerns with consumer devices running UC/Flare/VoIP!!!

• Avaya was the LEADER in Energy Efficiency and able to maintain a VoIP telephony call while reducing energy consumption by another 40% !!!

• Avaya delivered the most scalable & mature edge stackable technology and provides LIFE TIME WARRANTY on ALL components !!!

• Avaya provided VALIDATED SOLUTIONS for Campus/Data Center & Branch including UC/CC/Video with best practices – preparing for the Avaya cloud NOW !!

WOULD YOU NOT WANT TO HEAR MORE?

Page 6: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 6

Building the Next Gen Enterprise5 steps to the right infrastructure

1. Implement the RIGHT resiliency model end to end

2. Select the RIGHT next gen Wi-Fi architecture

3. Implement multi-vendor flexible Access Control for wired/wireless & remote

4. Implement 2 Tiers Data Center with standards based virtualization + VERY fast failover

5. Choose the right branch solution meeting YOUR business needs

6

SAVE ENERGY !!!

Page 7: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 7

Fortifying and Simplifying the Core

Virtualized Switch Cluster

Core

Applicationsand Services

User Access

All Links Active

ALWAYS ON

Easy Configuration and

Troubleshooting

Industry LeadingSub Second

Failover

3rd Party Edge Devices

Page 8: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 8

Resiliency & AvailabilityNo application interruption model

Which aircraft would you rather be flying?

Active Standby Active Active

Avaya promotes always-on networking with an active/active design– 2-tier network architecture when possible– 3-tier network architecture driven by physical layout– No spanning tree or excessive layer 3 complexity

Efficient network design– Easy to implement, manage, and troubleshoot– Huge contributor to reducing over TCO

RESILIENCY: “Active/Active”

Page 9: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 9

Future-Proofing Performance

Fully Programmable Packet Processor

SCALABLE

New Features Delivered Without Hardware Upgrade

Longer Switch Life

UserAccess

EnterpriseApplications

All traffic supported by the fast-path RSP

RSP

CPU

Fully Programmable Packet Processor

Traditional ASIC

Complex traffic routed from the ASIC

to the CPU

ASIC

CPU

Page 10: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 10

Strategic Approach to VisionAvaya on Avaya value proposition

Offer compelling applications in growth areas

Deliver breakthrough experience

Upgrade to session based environment

Next generation cloud network infrastructure

Virtual Services

Fabric

10

VENAAvaya

Page 11: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 11

Avaya Networking Solutions

Network solutions that support voice, data, multimedia, and unified communications

Modular design that provides a solid base for the network infrastructure regardless of customer size

From cross portfolio end to end solutions down to specific product applications

The basic blueprint – customize as needed to fit the business requirements

Utilizes Avaya Best Practices to ensure optimal resiliency, availability, and serviceability

How do I put all this together…

…and make it work ?

Page 12: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 12

Enterprise Unified Communications Enablement

Avaya Stackable Ethernet Routing

Switches

Avaya IP Phones

Enterprise LAN

Identity Engines

Data Center

Avaya Unified Communications

Management

Simplifies the initial deployment and moves/adds/changes of IP Telephony with zero touch configuration solutions

Ethernet edge automatically detects IP phones via LLDP and dynamically provisions proper VLAN and QoS on the Ethernet switch

IP phones are automatically configured for VLAN, QoS, and phone configuration parameters via LLDP or through DHCP options

Identity Engines provides network authentication for IP Phones via 802.1X or MAC

Single Unified Communications Management platform for Voice and Data

Page 13: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 13

Delivering the No Compromise Edge

High-Capacity Virtual Backplane

ALWAYS ON

Virtual Hot-Swap Capability

Simplified Implementation

and Management

User Access

Virtualized Core

Virtualized Edge Stack

Page 14: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 14

2nd Generation Energy-Efficiency

1st Generation: Efficient Products

EFFICIENT

2nd Generation: Power Management

Energy Analysis

Energy Saver Enabled Switch

PC ConnectionsSet to Power-Save Mode

High-Priority Phones Remain Available

Low-Priority Phones Set to

Power-Off Mode

Enterprise Policy

Manager

Enterprise LAN

Avaya Energy Saver

Page 15: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 15

Avaya Unified Communications

Management

Enterprise LAN

Data Center

Enterprise Unified Communications Reliable & Secure Mobility

Avaya Stackable Ethernet Routing

Switches

Wireless Voice Endpoints

Identity Engines

WLAN 8100

Conveyant Sentry

Wireless Controller

Enables Enterprise Mobility with Superior Quality of Experience, Services and Scalability

Wireless LAN 8100 infrastructure optimized for real time applications with unprecedented scalability

Industry-leading wireless Emergency Services (E911) solution ensuring optimal accuracy for wireless VoIP users

Identity Engines provides network authentication for wireless users along with Guest Manager Kiosk

Single Unified Communications Management platform for Voice, wired and wireless Data

Page 16: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 16

WLAN ArchitecturesUnderstand the differences….

16

When an AP can support fewer than a dozen active calls – 1 user consuming 2 calls is disastrous

Layer 3 Roam

AP Tunnel Local Users: 1Remote Users: 0Call Count: 1

Local Users: 0Remote Users: 1

Call Count: 1

Fat AP

Wireless Controllers

Intelligent AP

It is all smoke and mirrors. A distributed architecture is just a distributed overlay architecture

Management ControlData Forwarding

Wireless Controllers

Virtual Machines

Ethernet Switch

Thin AP

Scalability issues

Page 17: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 17

Unleashing the Potential of Wireless

LAN Switches Support Traffic Plane

SCALABLE

Software Supports Control Plane

Access Points Remain Thin

ApplicationHosts and V-Servers

Distributed Wireless Switching Software

VirtualizedWireless Controller

Split-Plane Wireless

Access Switch

Page 18: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 18

Wi-Fi ScalabilityUnification of Wired & Wireless

Today’s Model

× Overlay Network

× More Users = More Money

× Constrained Capacity

ServersVirtualizedWireless

Controller

Avaya Solution

Integrated

Network

Limitless

scale

Integrated

Mgnt

Lower TCO

ServersHW Wireless Controllers

Page 19: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 19

Survivable SIP Gateway

Data Center

AG2330

Aura, IP Office, CS1K, CS2K/A2E, CS2100,

SCS, 3rd party

Voice Gateway Platform Minus

Routing Features

Avaya on Avaya

Integrated Platform with Routing, SIP,

and Security

Cost Effective Solution for the

Branch

Wide Area Network PSTN

SR2330SR4134

Certified with CM/SM

PBXUC platform

Page 20: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 20

Avaya Aura® and the Branch Office

Avaya Secure Router

Wide Area Network

Data Center

Avaya Identity Engines

PSTN

Avaya Ethernet Routing Switch

Avaya Advanced Gateway

A converged branch office solution with integrated services including routing, firewall, VPN, and voice services with full SIP Survivability

Secure Router and Advanced Gateway platforms designed for real time applications requiring advanced QoS

Perfect solution for the SIP “thin client” branch with a centralized Avaya Aura infrastructure – supports up to 300 SIP endpoints in survivability mode

Flexible platforms accommodating wide range of interface options for LAN, WAN, and Voice

Offers up to 5x the reliability and 2x the performance over the market leader

Page 21: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 21

Virtual Enterprise Network Architecture

Simplify with One Touch Configuration

Innovation

Creating the On-Demand Infrastructure

Network Virtualization with Shortest Path Bridging

Virtual Services

Fabric

Page 22: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 22

Campus/Branch Network VirtualizationBest effort moving to real-time ready

Avaya Networking Vision

Virtualized Data Center BackboneOperational efficiencies and flexibility

The Private CloudBetter time to service with less complexityAvaya

Virtual Enterprise Network

Architecture

Software as a Service (SaaS)

– Avaya Aura

Platform as a Service (PaaS)

– Avaya ACE

Infrastructure as a Service (IaaS)

– Leverage Avaya, HP, IBM etc..

Network as a Service (NaaS)

– Avaya VENA

Page 23: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 23

The Benefits of Virtualization

Server Virtualization

Allows aggregation of multiple independent virtual servers to exist

on a physical server

Network Virtualization

Decouples the physical infrastructure from the connectivity services making

the network adaptive and dynamic with simple one-touch provisioning

Network Virtualization enabled via Shortest Path Bridging

ComputeAccess

Data CenterCore

CampusCore

Distribution

Layer

AccessLayer

Page 24: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 24

Improve Network Operational Efficiency

Reduce Cost & Improve Time-to-Service

Allow IT the ability to simply say “yes”

Addressing CIO Challenges

Page 25: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 25

Distribution(optional)

Campus Core

Avaya VENAFrom Data Center to the Campus

Server

Server

Extending the Private Cloud Support Workgroups in seconds Secure Traffic Separation Tunnelled Authentication for Access Control Delivering the Network-as-a-Service UNIQUE VIRTUALIZATION END TO END

DC1

DC2

25

Page 26: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 26

Data Center: A Closer Look

More real-time applications with 24/7 availability

Legacy Network Challenges

– Designed for best effort traffic

– Inefficient network usage

– Poor management tools and high costs drive up TCO

– Deployment of new applications can be cumbersome

Virtualization is top of mind

– Phase 1: Server Consolidation / Virtualization

– Phase 2: Mobilization of Virtual Machines

– Phase 3: Network Virtualization

– Cloud Computing Infrastructure

The transition to a virtual data center will be the most significant IT transformation since the Internet was born - Zeus Kerravala - The Hitchhiker’s Guide

to the New Data Center Network, Nov 2010

Page 27: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 27

What Problems Are We Solving?

Need to improve efficiency and flexibility

Using All Paths and Bandwidth

Fast Convergence

MAC Explosion

Simplified Change Control

Efficiency

Physical Topology Independent

Service Virtualization L2/L3

Networks Where Needed

Small to Large Networks

Flexibility

Data Center

2

Data Center

1

Private Cloud

Servers Servers

Data Center

N

Page 28: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 28

What Problems Are We Solving?

Synergy Between Server Virtualization and the Network

Transparent Network Services

Removing Boundaries

Simplified Infrastructure

Reduce Human Error Factor

VM Mobility

Data Center

2

Data Center

1

Private Cloud

Servers Servers

Virtual Service Network

Network virtualization simplifies VM Mobility and Network

Management completes the solution

Virtualization

Provisioning Service

Page 29: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 29

Create a highly resilient SIP core for the centralized services of Avaya Aura with the Avaya Virtual Enterprise Network Architecture

A virtualized Data Center backbone enables an increased level of flexibility and resiliency while simplifying the network provisioning and management

Add geographic redundancy for the Avaya Aura components quickly and easily across multiple Data Centers

Creates an added level of security and control for Avaya Aura services by mapping traffic into a Virtual Service Network

Single Unified Communications Management platform for Voice and Data

The Cloud Infrastructure for Avaya Aura®

Avaya Unified Communications Management

Data Center 1

Virtual Services Fabric

Data Center 2

Horizontal Stack Switch Cluster

Data Center Core

V S N

Page 30: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 3030

Virtual Service Network

VMware vCenter

Avaya VPS

Op

en A

PI

vMotion SRM

Empowering Virtual Service NetworksAvaya Aura – Data Center & Virtualization

“Zero Touch” network configuration to support vMotion and SRM

Enterprise Cloud Enterprise Cloud

VSP9000

VSP7000VSP7000

Page 31: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 31

Delivering Network-as-a-ServiceCreating the only optimized end-to-end Cloud architecture

Why extend Avaya VENA to the Campus..?

Simplify Configuration & ManagementEfficient service activation – free of error & delay

Optimized Traffic SeparationEnsure regulatory compliance & multi-tenant partitioning

Page 32: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 32

Avaya Virtual Enterprise Network Architecture

“Delivering the Network-as-a-Service”

Network Access Control authenticates Users/Devices & assigns appropriate VLAN

Identity Engines Ignition Server provides Authenticated Network Access / Policy Enforcement

VLAN

VLANVirtual Service Network

VLAN

Wireless LAN 8100 provides unmatched UC mobility performance and scale

Virtual Services Fabric

Unified Management simplifies provisioning, monitoring, and troubleshooting

Page 33: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 33

Avaya VENA Simplifies the Network

• Delivers increased network capacity• Reduces user-error network outages

Improves Network Uptime

• One touch network provisioning• The network is the backplane of the Business

Reduces Time to Service

• Virtualization between Applications & Networks• Reliably connects users to content

Improves Data Center Efficiency

Page 34: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 34

Virtualizing Access ControlSecuring Contact Center Agents

VMware Image Simplified

Deployment

EFFICIENT

Providing the Cost/Benefit to

Deploy NAC

From Guest Access to

Corporate Assets

Ignition Server

Enterprise LAN

Identity Engines & SSL VPN

Enterprise WAN Internet

Consistent Network Access ControlLocal or Remote – Wired or Wireless

Page 35: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 3535

Authenticated Network Access

Basic 802.1X authentication– Open standards works with all

supplicants

Support for non-802.1X devices– MAC level authentication

– User-based policies

– Prevent MAC Spoofing

Microsoft NAP integration– Utilize existing applications on the

desktop to conduct posture (compliance) check

Identity Engines Key Components– Ignition Server

– Ignition Guest Manager

– Ignition Compliance Portal

– Ignition Analytics

Ignition Server

Virtual Services Fabric

VLAN

AP

VLAN

VLAN

Corporate Directory

Policy Server

Page 36: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 36

Unifying All Management

Voice, Data, and Wireless Management

EFFICIENT

Integrated Workflows Between Modules

Web 2.0 SOA Based LAN / Wireless LAN / WAN / Security / IP Telephony

Unified Communications Management

Page 37: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 37

Avaya Configuration & Orchestration Manager

Multi-Element Network Configuration– Customized topology map of network

for easy visualization

– Sub-managers to streamline workflows

Bulk Configuration Management– Scheduled backup and restore of

device software and configuration

– Centralized patch and management update of network devices

Platform Support– Windows 2003 and above

– LINUX Redhat 5.2

– VMWare-ready

Efficient & intuitive management Reduces TCO & improves CSAT Wide range of Avaya device support

Highlights

Avaya COM is a network configuration management solution that delivers visibility, provisioning & automation across enterprises of all sizes for both physical and virtual

environments at a cost effective price

Page 38: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 38

Avaya Element Management

Enterprise Device Manager (EDM)

Page 39: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 3939

Avaya Networking Solutions SynergyAvaya end to end

“Upcoming “ = next 12

UpcomingAvailable Today• Small Campus

• Medium Campus

• Large Campus

• Switch Clustering Best Practices

• IP Telephony Deployment

• Avaya & Nortel

• Cisco Interoperability

• Network Access Control

• Data Center with VMware

• Data Center with Microsoft Hyper-V

• Dell iSCSI Deployment

• Horizontal Stacking/NIC Teaming

• Microsoft Network Load Balancing

• Resilient Multicast Solutions

Plus numerous technology specific solution and configuration guides (Routing, Security, Management, etc.)

• Super Large Campus : Posted

• WLAN 8100 Quick Start : Posted

• WLAN 8100 Deployment : Posted

• Wireless Guest Access : Final review

• Emergency Services : DONE

• Shortest Path Bridging : Posted

• Data Center Architecture : Posted

• UCM Solution Workflow : Posted

• Avaya Energy Saver : Posted

• The Compliance Portal (wired/wireless)

• CLOUD infrastructure

• Data Infrastructure for UC : On-Going

• Data Infrastructure for CC : Validated

• Video Solutions (Flare) with Avaya Data

• Wi-Fi, Access Control, QoS

Plus updates to existing solution and configuration guides to ensure they are accurate and include all latest software/hardware releases

Avaya Confidential – NDA Required

Page 40: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 4040

Sales Enablement ToolsAvaya SalesPro & NOW ON ANDROID !!!

Page 41: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 41

What Issues Keep Coming Up?

I’m preparing to

integrate and upgrade separate

platformsWe have a

complex communications

environment

My company is acquiring sites around the globe

We have dissimilar

systems that need to

function as one

I have to provide

innovation with

as little

disruption as

possible

I don’t know how to get from

our current environment to

the best future state

Page 42: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 42

Avaya Professional Services Data Offers

Evaluation to validate network design & prepare

for change

Plan & Design Develop & Integrate

Test, Train, & Deploy Optimize

Fast, quality deployment with

reduced risk

World-class testing services to improve network

quality

Recommendations to help optimize

your network performance

From consulting to implementation, Avaya Professional Services helps maximize the value of your data investment

3. Design and Implementation Services

4. Stress Testing Services

1. Technical Advisory Services (TAS)

2. Avaya Network Readiness Assessment

5. Avaya Audit Service

6. Avaya Network Inspection

Page 43: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.

© 2011 Avaya Inc. All rights reserved. 43

Avaya Professional Services Data Solutions Practice Expertise

Business Consulting Principals Specialize in link between technology & business goals Deep vertical industry expertise 20 years of experience on average

Network Architects Superior technical skills for design and configuration 15 years of experience on average Typical Certifications – NCDE, NCTE, CCNA/CCNP

Technical Delivery Technical experts skilled in integration and deployment 10-12 years of experience on average Typical Certifications: NCSS, NCTS, CCNA

Program & Project Managers Specialize in on time/on budget delivery 15 years of experience on average 100% trained on PMI delivery methodology

Experts in the APS data practice have years of experience and hold various Avaya and multi-vendor certifications

Sample Certifications

Page 44: Jean Turgeon (JT) VP & Global GM, Avaya Networking July 2011 Avaya Networking.