It Epc Overview

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2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 2

Cisco NetworkingAcademy Program

IT Essentials Update

Speaker Name

April 2007


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Contents

Changes

Certification Alignment

Equipment and Training

Scope and Sequence

Virtual Learning Tools


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Changes


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Overview

Name Change:Old Name: IT Essentials I: PC Hardware and SoftwareNew Name: IT Essentials: PC Hardware and Software

Provide access to knowledge and skills necessary for

computer technicians and entry-level IT workersIT Essentials PC v4.0:

Available in June 2007Aligns with

New CompTIA A+ certificationModules 1-3 of EUCIP IT Administrator certification (Europe)

Submitted for approval as CompTIA AuthorizedQuality Curriculum


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Course Design


7/42 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 7

IT Essentials PC v4.0Course Design Update

Sixteen (16) chaptersFive (5) new chapters on:

Laptops and Portable Devices

SecurityCommunication Skills

Should prepare students to take: All exams associated with the new CompTIA A+ certification Modules 1-3 of the EUCIP IT Administrator certification

(Europe)



IT Essentials PC v4.0One course divided into two (2) parts:

Core competencies in latesthardware and softwaretechnologies

Greater emphasis on: information security skills safety and environmental

issues soft skills

Aligns with CompTIA A +Essen t i a l s exam required for allA+ candidates

More hands-on and lab-based

Greater depth with more practicalapplication and troubleshooting

Covers all three CompTIA jobenvironment certification exams:

IT Technician (602)

Remote Support Technician (603) Bench Technician (604)

Flexibility for instructors to teach basedon any or all of the certification exams

Part 1: FundamentalsChapters 1-10

Part 2: AdvancedChapters 11-16



Certification



Previous CompTIA A+ Certification

Based on 2003 objectives

Two exams:A+ Core Hardware (exam 220-301)

A+ OS Technologies (exam 220-302)Certification is for life

Current IT Essentials PC v3.1course aligned to these

objectives



Previous CompTIA A+ Certification Exams

CompTIA will retire these exams on June 30, 2007Networking Academy program students will haveaccess to certification exam discount couponsupon graduation from an IT Essentials PC class

They must complete both exams successfully byJune 30, 2007 in order to be A+ certified under theprevious exams

After that date, they will need to complete the 2006

certification exams path



A+ Certification Exam Update

New, 2006 Objectives exam announced in June 2006Different certification paths aimed at different jobmarkets

New topics on laptops, security, safety and

communication and professionalismTwo exams must still be passed to obtain certification:1. A+ Essentials (220-601)2. PLUS any of the three job-skills exams:

220-602 - IT Technician (Field Service Technician) 220-603 - Remote Support (Help Desk Technician) 220-604 - Depot Technician (Bench Technician)



A+ Certification Exam Update

Mostresembles

previous301, 302exams

http://certification.comptia.org/a/New_A.aspx
http://certification.comptia.org/a/New_A.aspxhttp://certification.comptia.org/a/New_A.aspx



Certification Mapping

Will map to new CompTIA A+ exams and certified asCompTIA Authorized Quality Curriculum

Authors, Technical Reviewers, & Assessment Writerstaking all four examsEUCIP IT Administrator certification popular in Europe

http://www.eucip.org/ -> select Products / ITAdministrator

Modules 1-3 covered completely and most of Module 4
http://www.eucip.org/http://www.eucip.org/



Scope &Sequence



Define Information Technology (IT) and detail the components of the personal computer

Protect the student against accident and injury, equipment from damage, and theenvironment from contaminationPerform a step by step assembly of a desktop computer towerExplain the purpose of preventive maintenance and identify the elements of thetroubleshooting processExplain, install, navigate, perform preventive maintenance on, and begin troubleshooting anOperating System, laptop and printer/scannerDescribe, install, perform preventive maintenance on, and begin troubleshooting a networkDescribe, install, perform preventive maintenance on, and begin troubleshooting securityDescribe and apply good communication skills and professional behavior while working withcustomersPerform advanced installation, select components based on customer need, performpreventive maintenance on, and perform advanced troubleshooting of a desktop computertowerUpgrade, select components based on customer need, perform preventive maintenance on,and perform advanced troubleshooting of an Operating SystemRemove and replace select components of, perform preventive maintenance on, anddescribe advanced troubleshooting of a laptop and printer/scannerUpgrade, select components based on customer need, perform preventive maintenance on,and perform advanced troubleshooting on a networkUpgrade, select components based on customer need, perform preventive maintenance on,and perform advanced troubleshooting of security

IT Essentials: PC Hardware and SoftwareCourse Objectives



IT Essentials: PC Hardware and SoftwareCourse Outline

Ch PC Hardware and Software

1 Fundamentals: Introduction to the Personal Computer

2 Fundamentals: Safe Lab Procedure and Tool Use

3 Fundamentals: Computer Assembly Step by Step

4 Fundamentals: Basics of Preventive Maintenance and Troubleshooting

5 Fundamentals: Operating Systems

6 Fundamentals: Laptops & Portable Devices7 Fundamentals: Printers and Scanners

8 Fundamentals: Networks

9 Fundamentals: Security

10 Fundamentals: Communication Skills

11 Advanced: Personal Computers12 Advanced: Operating Systems

13 Advanced: Laptops and Portable Devices

14 Advanced: Printers and Scanners

15 Advanced: Networks

16 Advanced: Security



Equipment andTraining



IT Essentials PC v4.0Lab Equipment Changes

Changes due to: Changed certification exam objectives Increased focus on practical job skills and troubleshooting

Operating systems coveredMicrosoft Windows XP Professional

Microsoft Windows 2000 Professional

Increased RAM

Wireless PCI adapter

Wireless router/switch



Equipment RequirementsNew/Changes

Hardware:Two 128 MB memory modules (minimum) or two 256 MBmemory modules (recommended)

Software:Microsoft Windows XP Professional (Media CD)

Additional Items/Resources:One Linksys wireless router/switch or equivalent per two LabPCs, Linksys model WRT 300N preferred

One Wireless PCI network adapter (compatible with the abovewireless router/switch) for each Lab PC



Typical Lab Layout

Lab size of 12-15 students for hands-on lab activities Recommended: a ratio of 1 Lab PC per student

Some lab activities require the student Lab PCs to beconnected to a local network

2 instructor workstations 1 connected to Internet to search for and download files Other instructor workstation used for hands-on labdemonstrations



Instructor Training

Optional but strongly recommended

Will be allowed to create and teach ITE PC v4.0 classesimmediately after the course is released in JuneCurrent

Instructor

Training is required (in-person or blended)

Instructor Fast Track option available to those with priorsubject matter knowledge

Follow current guidelines & requirements

Eligibility is verified by: Specific industry certification Formal evidence of industry experience Formal evidence of teaching experience

NewInstructor

IT Essentials: PC Hardware and Software v4.0



Virtual LearningTools



Virtual Learning Tools

Designed to:supplement classroom learning

provide a virtual hands -on experience where realequipment is limited

Stand-alone tools:Virtual Desktop

Virtual Laptop



Virtual LaptopTutorial


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Objectives

Describe the three modes of the Virtual Laptop.

Remove and install laptop components in theVirtual Laptop.

Participate in discussion of various teachingstrategies to use with the Virtual Laptop.


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Tutorial

Click on thearrow to view thebrief tutorial.

Or click the Skip

button to godirectly to usingVirtual Laptop.


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The Three Modes

Learn Mode

Explore Mode

Test Mode

Step-by-step instructionsfor removing and installingcomponents

Self-check for

understandingInformation aboutmany laptop featuresand components


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Learn Mode: Underside Layer

Components in theUnderside Layer


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Learn Mode: Show Instructions

For step-by-stepinstructions


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Antistatic Mat


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Aligning and Installing Components


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Completing a Layer in Learn Mode


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Learn Mode: Top & Sides Layer

Optical Drive

PC Card


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Learn Mode: External Cables Layer


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Test Mode


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Explore Mode


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The Learn More Option


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Virtual LaptopDemo


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Virtual Laptop Demo

The Virtual Laptop demo can be downloaded at:


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It Epc Overview

Documents