8/9/2019 ISOTS 169492002
1/26
ISO/TS 16949:2002ISO/TS 16949:2002
By Matthew PavelekBy Matthew PavelekBoise State UniversityBoise State University
8/9/2019 ISOTS 169492002
2/26
What will be coveredWhat will be covered
DefinitionDefinition
Brainstorming ExerciseBrainstorming Exercise
ExplanationExplanation
The purpose and benefitsThe purpose and benefits
ExampleExample
SummarySummary
8/9/2019 ISOTS 169492002
3/26
DefinitionDefinition
ISO/TS 16949:2002 is theISO/TS 16949:2002 is the
newest automotive qualitynewest automotive quality
standard which was developedstandard which was developedto be aligned with the ISOto be aligned with the ISO
9001:2002 standard9001:2002 standard
It is a worldwide acceptedIt is a worldwide acceptedstandard for suppliers ofstandard for suppliers of
automobile manufacturersautomobile manufacturers
8/9/2019 ISOTS 169492002
4/26
Brainstorming ExerciseBrainstorming Exercise
Brainstorm on how a new qualityBrainstorm on how a new quality
standard can benefit yourstandard can benefit your
companycompany
Brainstorm on the type ofBrainstorm on the type of
quality improvements that canquality improvements that can
be made in your companybe made in your company
8/9/2019 ISOTS 169492002
5/26
Developers of ISO/TSDevelopers of ISO/TS
16949:200216949:2002
The ISO/TS 16949:2002 standardThe ISO/TS 16949:2002 standardwas developed by an ad hocwas developed by an ad hoc
group of automotivegroup of automotivemanufacturers and theirmanufacturers and theirrespected trade associationsrespected trade associations The goal was to develop aThe goal was to develop a
universally accepted set of qualityuniversally accepted set of qualitymanagement standards for themanagement standards for theautomotive industryautomotive industry
8/9/2019 ISOTS 169492002
6/26
Developers of ISO/TSDevelopers of ISO/TS
16949:200216949:2002
The partnership that developed theThe partnership that developed theISO/TS 16949 standard was comprisedISO/TS 16949 standard was comprisedof the following groupsof the following groups
International Automotive Task ForceInternational Automotive Task Force(IATF)(IATF)
Japan Automobile ManufacturersJapan Automobile ManufacturersAssociation (JAMA)Association (JAMA)
With the support of the ISO technicalWith the support of the ISO technicalcommittee ISO/TC 176committee ISO/TC 176
8/9/2019 ISOTS 169492002
7/26
Development of ISO/TSDevelopment of ISO/TS
16949:200216949:2002
ISO/TS 16949:2002 is theISO/TS 16949:2002 is the
international equivalent andinternational equivalent and
combination of the followingcombination of the followingstandardsstandards
QS-9000 (USA)QS-9000 (USA)
EAQF (France)EAQF (France) VDA6 (Germany)VDA6 (Germany)
AVSQ (Italy)AVSQ (Italy)
8/9/2019 ISOTS 169492002
8/26
Development of ISO/TSDevelopment of ISO/TS
16949:200216949:2002
ISO/TS 16949:2002 wasISO/TS 16949:2002 was
developed to be aligned withdeveloped to be aligned with
the new ISO 9001:2000the new ISO 9001:2000
ISO/TS 16949:2002 wasISO/TS 16949:2002 was
implemented in March 2002 toimplemented in March 2002 to
replace ISO/TS 16949:1999replace ISO/TS 16949:1999
8/9/2019 ISOTS 169492002
9/26
Development of ISO/TSDevelopment of ISO/TS
16949:200216949:2002
BSI Management Systems-available at emea.bsi-global.com
8/9/2019 ISOTS 169492002
10/26
Purpose of IATF in ISO/TSPurpose of IATF in ISO/TS
16949 Development16949 Development
To develop a consensus regardingTo develop a consensus regardinginternational quality requirementsinternational quality requirements
Develop policies and procedures toDevelop policies and procedures toensure worldwide consistencyensure worldwide consistency
Provide training to support ISO/TSProvide training to support ISO/TS1694916949
Establish formal liaisons to supportEstablish formal liaisons to supportobjectivesobjectives
8/9/2019 ISOTS 169492002
11/26
Reasons for ISO/TSReasons for ISO/TS
16949:2002 implementation16949:2002 implementation Recognized internationallyRecognized internationally
There are no plans to update QS-There are no plans to update QS-
9000, VDA6.1, EAGF, or AVSQ9000, VDA6.1, EAGF, or AVSQ
Suppliers are either required orSuppliers are either required or
encouraged to upgrade toencouraged to upgrade to
ISO/TS:16949ISO/TS:16949
8/9/2019 ISOTS 169492002
12/26
Reasons for ISO/TSReasons for ISO/TS
16949:200216949:2002
Eliminates the need for multipleEliminates the need for multiple
registrationsregistrations
Technical specificationsTechnical specifications
compliment current qualitycompliment current quality
improvement methodologiesimprovement methodologies
8/9/2019 ISOTS 169492002
13/26
QS-9000QS-9000
Current plans are not to eliminateCurrent plans are not to eliminate
No current plans to updateNo current plans to update
Has reached the end of itsHas reached the end of itsdevelopment lifedevelopment life
Is no longer supported byIs no longer supported by
manufacturers or suppliersmanufacturers or suppliersWill expire on December 15, 2003Will expire on December 15, 2003
8/9/2019 ISOTS 169492002
14/26
Problems with QS-9000Problems with QS-9000
Problem suppliers are able toProblem suppliers are able tomaintain registrationmaintain registration
Does not utilize the processDoes not utilize the processapproach to quality managementapproach to quality management
Falling credibility of certificationFalling credibility of certificationprocessprocess
Is not a universally acceptedIs not a universally acceptedcertificationcertification
8/9/2019 ISOTS 169492002
15/26
ISO/TS 16949:2002ISO/TS 16949:2002
ImplementationImplementation
Is not at this time an overallIs not at this time an overall
replacement for QS-9000replacement for QS-9000
Renault and PSA strongly recommendRenault and PSA strongly recommendupgrading to ISO/TS 16949upgrading to ISO/TS 16949
Ford, GM, and DaimlerChryslerFord, GM, and DaimlerChrysler
currently recognize ISO/TS 16949:2002currently recognize ISO/TS 16949:2002
Ford, GM, and DaimlerChrysler willFord, GM, and DaimlerChrysler willreplace QS-9000 with ISO/TS 16949replace QS-9000 with ISO/TS 16949
8/9/2019 ISOTS 169492002
16/26
ISO/TS 16949:2002 VSISO/TS 16949:2002 VS
QS-9000QS-9000
More demanding than QS-9000 byMore demanding than QS-9000 by
requiringrequiring
Senior management involvementSenior management involvement
Product realizationProduct realization
Analysis and improvementAnalysis and improvement
Supplier developmentSupplier development
Organizational performanceOrganizational performance
8/9/2019 ISOTS 169492002
17/26
Goals of ISO/TS:16949Goals of ISO/TS:16949
Continual improvementContinual improvement
Defect preventionDefect prevention
Reduction of variationReduction of variation
Reduction of waste in the supplyReduction of waste in the supply
chainchain
8/9/2019 ISOTS 169492002
18/26
ISO/TS 16949:2002ISO/TS 16949:2002
RequirementsRequirements
A focus on continualA focus on continual
improvementimprovement
Customer satisfactionCustomer satisfaction
requirementsrequirements
Preventative action processPreventative action process
Improved employee trainingImproved employee training
requirementsrequirements
8/9/2019 ISOTS 169492002
19/26
ISO/TS 16949:2002ISO/TS 16949:2002
RequirementsRequirements
Required communication withRequired communication with
suppliers and customers tosuppliers and customers to
assure qualityassure quality Improved employee qualityImproved employee quality
responsibilitiesresponsibilities
8/9/2019 ISOTS 169492002
20/26
ISO/TS 16949:2002ISO/TS 16949:2002
RequirementsRequirements
Includes detailed, sector specificIncludes detailed, sector specificrequirements forrequirements for
Employee competenceEmployee competence
Awareness and trainingAwareness and training
Design and developmentDesign and development
Production and service provisionsProduction and service provisions
Control of monitoring and measuring devicesControl of monitoring and measuring devices
Measurement, analysis, and improvementMeasurement, analysis, and improvement
8/9/2019 ISOTS 169492002
21/26
Benefits of ISO/TSBenefits of ISO/TS
16949:200216949:2002
Improved supplier productImproved supplier product
Improved process qualityImproved process quality
Improved global sourcingImproved global sourcing
confidenceconfidence
Common, consistent qualityCommon, consistent quality
systems approachsystems approach
8/9/2019 ISOTS 169492002
22/26
ExampleExample
Wescast Industries earnedWescast Industries earned
ISO/TS 16949 certificationISO/TS 16949 certification
Certified for all five of its OntarioCertified for all five of its Ontariomanufacturing facilitiesmanufacturing facilities
Recognizes commitment to qualityRecognizes commitment to quality
and customer requirementsand customer requirements Significant to customersSignificant to customers
Will increase global presenceWill increase global presence
8/9/2019 ISOTS 169492002
23/26
SummarySummary
ISO/TS 16949 is clearly theISO/TS 16949 is clearly the
superior certification due tosuperior certification due to
Worldwide acceptanceWorldwide acceptance
Only one necessary certificationOnly one necessary certification
Support from both suppliers andSupport from both suppliers and
manufacturersmanufacturers
8/9/2019 ISOTS 169492002
24/26
Summary Cont.Summary Cont.
Compatibility with current qualityCompatibility with current quality
improvement philosophiesimprovement philosophies
Improved focus on senior managementImproved focus on senior management
development, employee involvement, anddevelopment, employee involvement, andcustomer significancecustomer significance
Enhanced certification requirementsEnhanced certification requirements
Focus on processesFocus on processes
8/9/2019 ISOTS 169492002
25/26
ReferencesReferences
International Organization for Standards: Ref.:818, March21,2002International Organization for Standards: Ref.:818, March21,2002
BSI Management Systems-available at emea.bsi-global.comBSI Management Systems-available at emea.bsi-global.com
International Automotive Oversight Bureau-available atInternational Automotive Oversight Bureau-available at
www.iaob.orgwww.iaob.org
Supplier letter from DaimelChrysler, GM,and Ford. Dated AugustSupplier letter from DaimelChrysler, GM,and Ford. Dated August
20022002
http://www.iaob.org/http://www.iaob.org/http://www.iaob.org/8/9/2019 ISOTS 169492002
26/26
ReferencesReferences
Eagle Group USA, INC-available atEagle Group USA, INC-available at
www.eaglegroupusa.comwww.eaglegroupusa.com
Future of APQP and PPAP in doubt.Future of APQP and PPAP in doubt. Quality;Quality;Troy:Troy:Jan2002;Jan2002; Roderick A MunroRoderick A Munro
Wescast Earns ISO/TS 16949 Certification.Wescast Earns ISO/TS 16949 Certification.
Business Wire;Business Wire;July 2, 2002July 2, 2002
http://www.eaglegroupusa.com/http://www.eaglegroupusa.com/http://www.eaglegroupusa.com/