IS2000 Setup Guide: IMRON LP Series ControllerIS2000 Setup Guide: IMRON LP Series Controller The following guide provides steps to configure and initialize the IMRON LP Controller

IS2000 Setup Guide: IMRON LP Series Controller

The following guide provides steps to configure and initialize the IMRON LP Controller panel in theIS2000 Software. Use this guide as a quick reference.

Please contact IMRON Corporation for questions.

IMRON Corporation Technical Support

Toll Free: 877-OK-IMRON

Direct: 949-341-0947

March 22nd, 2019 Rev. 2


iiIMRON LP Series Controller Setup Guide

Considerations Prior to Setup

▪ Add IS2000 and all sub-folders files to the anti-virus exclusion list.

▪ Port 3001 must be opened to allow communication between the IMRON LP Controller and

IS2000.


I. Configuring the IP Address of the IMRON LP Controller

1. Disconnect power to the IMRON LP Controller.

2. From a PC or Laptop, connect directly to the controller via a cross-over cable.

3. To connect to the controller configuration page, configure your PC network settings

to the following: (See Figure 1)

Figure 1

4. Flip all 4 DIP switches on the IMRON LP Controller to the ‘ON’ position and connect

power to the controller.

5. Open a web browser and type: http://192.168.0.251 to open the controller web

page.

Note: If you receive a certificate warning, ignore the warning and proceed to the webpage

Click the ‘Click Here to Login’ button to proceed to the login page. (See Figure 2)

Figure 2

1IMRON LP Series Controller Setup Guide

http://192.168.0.251/


6. Enter the username and password to login the controller. (See Figure 3)

Figure 3

If you do not know this information, you can log in using the default username and

password:

User Name: admin

Password: password

Note: For firmware version 1.90 and later, if you are going to log in using the default

username and password, you must login within five (5) minutes of flipping all DIP

switches to the ‘ON’ position. If more than five minutes have passed and you cannot

log in using the default username/password, you will see the following message

stating that the default login procedure failed because the current time window has

expired. (See Figure 4)

Figure 4



Toggle dip switch #1 from ON to OFF to ON one (1) time (make sure it is on the ‘ON’

position at the end of the cycle) and you will have another five (5) minutes to log in

using the default username and password.

Note: For earlier firmware versions, you may have to toggle dip switch #1 from ON to

OFF to ON three (3) times if you do not log in within five (5) minutes.

From the main menu pane, click on the ‘Network’ button to view the Network

Settings page. (See Figure 5)

Figure 5

7. In the Network Settings page, enter the following:

a) Select ‘Use Static IP Configuration’ and enter your network parameters.

b) Select ‘Use the following DNS server address’ and enter your DNS settings

c) Click the ‘Accept’ button.

d) From the main menu pane, click on the ‘Users’ button. (See Figure 6)

Figure 6



8. In the Users page, click on the ‘New User’ button. (See Figure 7)Note: Creating another account eliminates the need to do the default log in

procedure to connect to the controller.

This is not required, but highly recommended. If you want to skip this, from the main

menu pane click on the ‘Apply Settings’ button and skip to step 12.

Figure 7



The User Account options will display. Enter the following:

a) Select account level: Leave at ‘1’, this will grant you the highest permissions.

b) Username: Enter a user name

c) Password: Enter a password

d) Password again: Enter the same password

e) Notes: Enter any notes you would like for this user account.

Click the ‘Save’ button. (See Figure 8)Figure 8

You will return to the Users page and should now see the newly created user account. From the main menu pane, click on the ‘Apply Settings’ button. (See Figure 9)

Figure 9



9. In the Apply Settings page, click on the ‘Apply Settings, Reboot’ button. (See Figure

10)

Figure 10



10. A new page will load. You will see warming about the current state of the

dipswitches, click/check the ‘I understand and wish to proceed’ option. Under the

‘Do you wish to proceed?’ question click the ‘YES’ button (See Figure 11)

Note: If you did not create a user account(s), you will receive a warning stating that

the default login procedure must be performed to log into the controller in the

future, click/check the ‘I understand and wish to proceed’ option.

Figure 11

11. Once the controller finishes the reboot procedure, which takes approximately one

minute, complete the following:

a) Disconnect the power to the controller.

b) Flip all 4 DIP switches to the ‘OFF’ position.

c) Connect the power and/or network cables to the controller.

d) After the controller boots up, from the IS2000 Server PC, verify you can

successfully ping new IP of controller.

e) You can revert your network settings on your PC.



II. Adding the Driver

1. Launch IS2000 and navigate to the ‘Hardware Manager’ module. Click the ‘Unlock’ button

to unlock the module and allow editing. (See Figure 12)

Figure 12

2. Right-click on the Hardware Tree pane and from the pop-up menu options select ‘Edit’ then

‘Add Driver’. (See Figure 13)

Figure 13



3. The ‘Add a New Driver’ window will open. (See Figure 14)

a. Click on ‘Access Control Drivers’

b. Select ‘Mercury Access Control’.

c. Click the ‘OK’ button to finish.

Figure 14

4. Refresh the Hardware Tree pane and click on the MSC Driver to view the driver properties

pane. (See Figure 15)

Figure 15



5. Set the Windows User Account that will be used to run the MSC Driver.

Service UserName: Enter the Windows User Name.Service Password: Enter the password for Windows User Account.

Click the Save button. (See Figure 16)

Note: The Windows User Account needs to be a local admin. If using a Windows

Domain Account, enter the full account name. In the example below, the Domain

name is ‘IMRONCORP’ and the Windows User account is ‘Administrator’.

(IMRONCORP\Administrator).

Figure 16



6. From the Hardware Tree pane, right-click on the MSC Driver and from the ‘Driver Commands’

options select ‘Start Driver’. The gear icon for the Driver will turn green. Open the Windows

Services application and locate the ‘IMRON Corporation - Mercury Driver’ Service. The

‘Status’ should display as ‘Running’ and ‘Log On As’ should display the Windows User

Account entered in step 19. (See Figure 17)

Figure 17



III. Adding and Configuring the IMRON LP Controller in IS2000

1. From the Hardware Tree pane, right-click on the MSC Driver and from the ‘Edit’ menu

options click on ‘Add Controller’ and a new window will open. (See Figure 18)

Figure 18

2. There are 2 ways to add a controller:

1)You can manually add it if you know the IP address of the controller2)you can use ‘Auto Setup’ which will search the local network for any IMRONdevices.

1) To Manually Add Controller:

In the ‘Add a New Controller’ window, enter the following: (See Figure 19)

o Driver Address: Leave as is.

o Controller Type: Select IMRON controller model type

o Controller Address: This will automatically select the first available

address. You can select another available address if needed.

o Controller Description: Enter the controller name/description here. (Note:

You may edit the name/description later)

o Controller Group: By default, Controller Group 1 is selected. If this

controller belongs to another Controller Group, select it from the

dropdown menu. (Note: You may edit the Controller Group later)

o Click the ‘OK’ button to finish.



Figure 19

2) To u se th e ‘Aut o Setup ’ too l:

In the ‘Add a New Controller’ window, complete the following: (See Figure

20)

o Click on the ‘Auto Setup’ tab.

o The network scan will automatically begin.o Once the scan completes, select the controller(s) that will

be added.

o Click the ‘OK’ button.



Figure 20

o A new window will open on which you can select the model of the

model of the controller (you will see this for every controller added):

o After you select the controller model, click the ‘OK’ button

to close the window.

o Click the ‘OK’ button in the to finish.



3. Refresh the hardware tree and select the newly added controller to view the controller

properties. (See Figure 23)

Figure 23

Note: If you added more than 1 controller using the ‘Auto Scan’ tool, do the

following for every controller.

In the Properties pane, ONLY change the following properties:

o Description: Enter the description for this controller.

o Poll: Uncheck the box so that it reads ‘False’.



o Channel: (New window will pop out)

▪ Channel: Leave as is

▪ Port: Leave as is (3001 is default port)

▪ Baud Rate: 38400

▪ Time Out: 1000

▪ Retry: 10000

Click ‘OK’ to close the window.

Note: You will get a message that will let you know that a driver restart will be required. Click ‘OK’ to the message. If you get a message asking to download changes, click ‘NO’.

o Card Formats: Click on the Card Formats field and a new window will

open. Select the card format(s) that will be used. Close the window to

finish.

a. Click on the ‘Copy Card Format’ button.

b. Select ‘Wiegand’ to open a list of the pre-defined formats.

c. Select the Card Format that will be used. (See Figure 24)

Note: There are 8 Format tabs, you can select up to 8 different

formats per controller.



Figure 24

o IP_Address: Manually enter the IP address of the controller (DO NOT

COPY/PASTE). If you used ‘Auto Setup’ to add the controller, the IP

address will already be entered.

o MAC Address: Enter the controllers MAC number. If you used ‘Auto Setup’

to add the controller, the MAC address will already be entered.

o Daylight_Saving: If applicable, select Daylight Saving zone.

o GMT_Offset: Set GMT offset.

o Offline Sensitivity: Verify it is set to ‘Not Sensitive’.

o Model: Select Controller model type. If you used ‘Auto Setup’ to add the

controller, verify the correct model is selected.o Restore to Last Known State on Re-Reconnect: Verify the box is NOT checked

so that the value displays as ‘False’.

Click the ‘Save’ button to finish.

4. In the controller properties pane, check the ‘Poll’ box so that it reads ‘True’ and the controller

will come online (assuming controller is powered on and connected to network). In the

Controller Status Screen, you should see the following:

Time/Date, Firmware, Serial, Model and On-Board readers. (See Figure 25)

Note: If the controller does not come online, please go to Section IV for

troubleshooting. If this is a new controller, it will show ‘Loaded 0 of 10,000

Credentials’



Figure 25

5. In the Hardware Tree pane, select and right-click on the controller. From the ‘Controller

Commands’ menu options, select ‘Set Date and Time’. The time/date in the Controller

Status Screen should be updated to the current date/time. (See Figure 26)

Figure 26



6. If you have sub-controllers, right-click on the controller and from the ‘Edit’ menu options

select ‘Add Sub-Controller’ and a new window will open. (See Figure 27)

Note: If you do not have sub-controllers skip to step 29.

Figure 27

7. In the ‘New Sub-Controller’ window click on the ‘Auto Setup’ tab. This will scan the RS-485

line and search for sub-controllers. Once the scan is finished, click the ‘Add Sub-Controller’

button to add the Sub-Controllers. (See Figure 28)

Figure 28



8. Refresh the Hardware Tree pane and click on the controller. You should now see the sub-

controllers. (See Figure 29)

Figure 29

9. Select & right-click on the controller and from the ‘Controller Commands’ options, select

‘Reset Controller’. (See Figure 30)

Note: The controller will go offline, come back online and process several

downloads.

Figure 30



30. Memory Reset: Once the controller finishes processing the downloads from the

previous step, click on the controller to view the controller properties pane. Click on

the Max_Cards field and select the approximate the number of cards that will be

loaded into the controller. (See Figure 31)

Note: Always use a higher number than the number of cards you expect to be loaded

to the controller. For example, if you expect 10,000 cards, select 12,000.

Figure 31

31. You will receive a message asking if you are sure you want to resize the maximum

value for the controller: (See Figure 32)

Figure 32

Click ‘Yes’ and the controller will go offline for a moment and perform several downloads.



32. Once the controller comes back online you will see ‘Loaded 0 of X Credentials’

(where X is the Max Card number selected in previous step). Once all downloads are

complete, open the ‘Download Manager’, select ALL databases and perform a

download to the controller. The controller will go offline, come back online and

process downloads. (See Figure 33)

Figure 33

33. The installation process is now complete.




IV. Troubleshooting

Note: For the following troubleshooting tips, complete only one of the troubleshooting fixes at onetime. If you cannot successfully resolve the issue, proceed to the next recommendation.

• Controller is not coming online:

o Ping controller and make sure it replies.

o By default, the IMRON controller communicates via port 3001, verify this port is opened.

o Restart the Controller driver.

o Make sure IP address is not duplicate (verify MAC Address).

o In the Controller properties, delete IP address and re-enter it manually.

o Make sure anti-virus is not scanning ANY IS2000 files/folders.

• On-board Readers or Sub-Controllers are not displaying in the ‘Controller Status Screen’ or

Hardware Tree pane:

o Add sub-controller using the ‘Auto Scan’ tool.

o Send a ‘Reset Controller’ command.

o Perform a memory reset by changing the number of ‘Max_Cards’.

o Verify Sub-Controllers have the correct address.

o Check the RS-485 connection to each Sub-Controller.

• Controller is constantly going online/offline:

o In the controller properties, verify the ‘Offline Sensitivity’ property is set to ‘Not Sensitive’.

o Is there a ‘Controllers and Devices’ database download being sent? If so, this will take the

controller temporarily offline.

o Verify the controller IP is not duplicated in IS2000 or used by another device in the network.

o Check network to ensure that the controller is pinging properly.

• There are no Personnel Records being downloaded to the controller:

o Make sure the readers have been configured in at least one Access Level.

o Verify Personnel Records have at least 1 Access Level with readers from the controller

o Send a ‘Reset Controller’ command.

o Perform a memory reset by changing the number of ‘Max_Cards’.

IS2000 Setup Guide: IMRON LP Series ControllerIS2000 Setup Guide: IMRON LP Series Controller The following guide provides steps to configure and initialize the IMRON LP Controller

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