Iqeo final

E-MenuE-Menu

ByBy

Eli Tam Kathy ChanKazumi Chidachi Paul LeungJefference TayRonald Wong Tina Li

WHY E-MENUE-MENU for restaurant managements?

Mission / OverviewMission / Overview

For owners and managements : A dynamic product that not only sells food but experience too

For patrons : Aim to provide an unique, web-based interactive menu system to enhance dining experience

Problems and NeedsProblems and Needs

Problems Needs

Language barrier / communication gap

A bridge between customers and restaurant staffs to enhance efficient communication

Ordering time too long An effective ordering system to speed up orders

Accuracy of delivery An accurate ordering system to deliver  flawlessly

Bad service attitude For standardized and efficient service quality, or even surprises that can surpass normal standards

Inadequate info on knowledge of dishes / ingredients

A system to provide ingredients/nutritional value/origin for dishes

Accuracy of Billing A convenient system to keep track of the billing

Problems and NeedsProblems and Needs

Problems Needs

Maximize Table Turnaround Rate

Way to increase table turnaround without causing dismayed customers

Complaints on staff quality Training for staff and reliable system to support their service in product knowledge

Updating menu cost A quick and cost effective method to update menu

Forecast and analysis A system to help more accurate forecast and analysis to manage supply & demand of stock

Labor hassles such as training; hiring operational staffs; high turnover rate etc

A system to provide ways to minimize the human effect.

Accuracy of Billing A convenient system to keep track of the billing

What values can E-Menu What values can E-Menu create?create?

Reduce waiting time

Reduce waiting time

Hiremore staff

Hiremore staff

Accuracy of

Ordering

Accuracy of

Ordering

Expand food

options

Expand food

options

ServiceService

Provide consistency in knowledge training

Provide consistency in knowledge training

Reduce human error

Reduce human error

MysteryShoppersMystery

Shoppers

Promotion / Advertisem

ent

Promotion / Advertisem

ent

Efficient catering activities

Efficient catering activities

FoodFood

Endorse CelebrityEndorse Celebrity

Customer

Analysis

Customer

Analysis

Import high-end Import

high-end

Solutions to existing problemsSolutions to existing problems

Increase SalesIncrease Sales Cost Control

Cost Control Improve QualityImprove Quality

Reduce labor & admin.

cost

Reduce labor & admin.

cost

“Now, we pick the BEST values”

Promotion / Advertisem

ent

Promotion / Advertisem

ent

Reduce labor & admin.

cost

Reduce labor & admin.

cost

Efficient catering activities

Efficient catering activities

Reduce human error

Reduce human error

Customer

Analysis

Customer

AnalysisAccuracy

of Ordering

Accuracy of

Ordering

Target clients :

High turnaround/volume restaurants

Semi-casual, fast-food type

Centralized food-court enterprise

Who do we serve?Who do we serve?

Our service includes :Provide PC tablets

Set up of network and installation

Hardware and software implementation

Staff training on product and network/admin support

What do we provide?What do we provide?

Our product E-MenuE-Menu :

An interactive gadget with multi-functional abilities

Benefits of E-MenuBenefits of E-Menu

Solutions to restaurant problems and needs :Cost-saving

- orders go straight to kitchen - reduce workload for waiters - include more info; various languages in menu w/o increasing producing menu cost tremendously - economy of scale – one system regardless of how

many restaurants

Improve service quality - provide consistent info / knowledge to customers - analysis customer preferences in different seasons to forecast supply and demand planning - enhance restaurant’s image

Benefits of E-MenuBenefits of E-Menu

Easy menu amendments - update prices and pictures in seconds! - inventory tracking : sold out dishes can be removed

instantly - ad-hoc page provides options for “Menu of the day”; recommendations, pop-ups

Increase profit - reduce staffing issue - better cost control - more systematic approach in operation reducing

errors - ability to capture other revenue sources such as web-advertisements

Solutions to restaurant problems and needs :

Benefits of E-MenuBenefits of E-Menu

Unparalleled experiences for customers :

Clear illustrations for each food and beverage with ingredients listed

Easy to customize choices such as ‘wonton noodle w/o spring onion’

Overcome language barrier by clicking menu language

Additional info on dishes’ nutrition, recommendation on side dish, sauces or beverage to compliment the dishes etc

Network / System Network / System InfrastructureInfrastructure

CentralizedServer Internet

Restaurant’s Wireless Router

E-menuTerminals

NETWORKINGNETWORKING

CUSTOMER ORDERSCUSTOMER ORDERS

E-menuTerminals

CentralizedServer

KitchenTerminal

Waiter’sTerminal

Network / System Network / System InfrastructureInfrastructure

EASY MENU UPDATEEASY MENU UPDATE

ManagerUpdates via

Personal Computer

Instantly addremove or editAny items onWeb interface

Revenue sources :Network Setup & Software Development Cost

Hardware Cost

Monthly Maintenance Fee

Non food related Advertisement

Revenue modelRevenue model

3 Packages available :

SILVER(5 - 9 terminals)

GOLD(10 – 49 terminals)

DIAMOND(50+ terminals)

CPU Intel Atom 1.6GHz fanless

Memory Standard 1GB Max. 2GB

HDD 160GB SATA HDD

Display 12” AMOLED LCD

Touch Panel Resistive

Local Area Network Ethernet

Wireless Capability WIFI / IEEE

I/O Port Serial, USB2.0, Video, LAN

OS Support Window 7, Linux, Window XP, Window Vista

Optional

Octopus Reader Modular designed Reader

VISA / Mastercard Reader Modular designed magnetic strip reader

UPS Battery Free Maintenance Environmental NiCad

Asset Management Provided by Opensource Software

Operation Temperature +5 ⁰C - +40⁰C -

Operating Humidity 15% - 85%

Dimension 350mm(W) x 300mm(D) x 400mm(H)

Appendix –Engineering Specification of Product

Q & AQ & A