Introduction to tourism for grade 10 learners.

Introduction to TourismThis lesson is prepared for grade 10 learners.I am a 3rd year Bed student in tourism development.

Tourism Introduction

R'tist @ Tourism, PU

Definition

"Tourism is a collection of activities, services and industries which deliver a travel experience comprising transportation, accommodation, eating and drinking establishments, retail shops, entertainment businesses and other hospitality services provided for individuals or groups traveling away from home"

"The sum of the phenomena and relationships arising from the interaction of tourists, business suppliers, host governments and host communities in the process of attracting and hosting these tourists and other visitors"

-Macintosh and Goeldner

R'tist @ Tourism, PU

First Definition for TourismThe first definition of tourism was made by Guyer Feuler in 1905.

UNWTO Definition of Tourism

"Tourism comprises the activities of persons traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes."

R'tist @ Tourism, PU

Tourism is travel for recreational, leisure or business purposes.

The World Tourism Organization defines◦ tourists as people "traveling to and staying in

places outside their usual environment for not more than one consecutive year for leisure, business and other purposes".

Tourism has become a popular global leisure activity.

In 2011, there were over 983 million international tourist arrivals worldwide, representing a growth of 4.6% when compared to 940 million in 2010.

International tourism receipts grew to US$1.03 trillion (€740 billion) in 2011, corresponding to an increase in real terms of 3.8% from 2010

Learning objectives: in this topic the learners are going to learn about :

Definition of what a tourist and an

excursionist is

15 Different types of tourist

How to draw tourist profiles

TOURIST DEFINED AND TYPES OF TOURISTS

What is a Tourist?• , Is a person who travels away from home for leisure

. . 24 business or other purposes for longer than a day e g . hours but less than a year An excursionist is a person who .arrives at the destination and departs on the same day

Tourists are classified, according to their needs and their reasons for travelling, into four broad categories:

business and professional tourist leisure and holiday tourists tourists travelling to visit friends and relatives (VFR) Youth tourists, including backpackers and gap year travellers. The tourism industry tries to meet the needs of all types of

tourists by providing suitable facilities and services for each category.

1.1 Tourists travelling for business and professional reasons

• Business tourist: travel is related to business and the world of work. MESE which stands for meetings, exhibitions

and special events. These are all part of the business world. All major cities have conference centres that cater for the

needs of business tourists. An example of a business tourist would be a salesman who travels to another city to attend

a trade show and promote the products he sells.

• Education tourists: travel to attend a place of learning in another town, city, or country, in order to study for or

improve a qualification. They may also be people that attend workshops to learn new skills or improve existing ones. A

clinic nurse who travels to another province to attend a workshop about infectious diseases is an example of an

educational tourist.

• Incentive tourists: are people who are rewarded in the form of a company paid holiday for their hard work, or for

achieving goals set by their company. This incentive to travel motivates employees to work harder, improves work

relationships, and builds team spirit. A salesman who receives a holiday package for achieving the most sales in the

company is an example of an incentive tourist.

• Health or medical tourist: travel because they want to visit a holiday spa, needs medical special treatment that is

only available away from home, undergo procedures that are cheaper in another country, or are recovering from an

illness in a healthier climate. Many tourist come from oversees countries to South Africa to have plastic surgery.

Tourist travelling for leisure and

holiday reasons

Adventure tourist: want an unusual and exciting experience. They want to

participate in activities that may be dangerous, such as rock climbing, river rafting,

skydiving, shark cave diving and bungee jumping.

Cultural tourist: want to experience different cultures, such as San rock art, or

cultural related festivals such as the National Art Festival in Grahams-town, or the

International Jazz Festival in Cape Town. They would also want to experience the World

Heritage Sites in the country.

Eco-tourists: travel to experience nature such as traveling to Bonita Gardens in

Bloemfontein South Africa

Leisure tourist: want to rest and relax and have a break from the usual routine

Examples of this type of tourism are a cruise on a cruise liner, a trip on a Blue train,

attending a special music special music performance or relaxing on the beach.

1.3 Tourist travelling to visit friends and relatives (VFR)

Tourist visiting friends and relatives (VFR) want to stay in contact with friends and relatives and travel away from home to visit them. These tourist may travel to attend a wedding, funeral, or birthday celebration of friends or relatives.

1.4 Youth travel: backpackers and gap year travellers 

Backpacking or youth tourist: generally have little luggage, are on a budget, want to experience adventure and excitement, tend to travel independently, enjoy meeting other traveller, and have flexible travel schedules. A group of young tourists on a weekend walking tour in the mountains, or a student touring around the country by bus are examples of this group of tourist.

  Gap year travellers: do not study further or enter job

opportunity after school, instead they take break called a gap year. They travel, work and earn money, learn new skills or do volunteer work in another country. During this time they gain skills and life experience before starting tertiary education. These young people are also known as “gappers”.

2 Drawing up a tourist profile

To make sure that the needs of all

types of tourist are met it is important

for travel agents to draw up tourist

profile. This is a summary of facts

about what tourists want and expect

form the travel experience.

A basic tourist profile contains the following information about the tourist:

name nationality age contact details such as address and telephone number occupation need and preferences, for, example, adventure, sport,

one education specific requirement such as accommodation, transport,

or food and the length of the trip, and arrival and departure

date.  Travel agents prepare tourist profiles of their clients and

use the information when arranging trips for them. This will ensure that the specific needs of the tourist are met.

Learners Activity: Types of tourists

1 Explain the following acronyms used in tourism

SITMESEVFR

2 Match the type of tourist with tourism experience:

Tourist interest Tourism experience

(1) Loves wildlife (A) A wetland sanctuary

(2) Enjoys nature (B) Run the Comrades

(3) Keen on sports (c) Shark cage diving

(4) Keen on adventure (D) The White Lions of Timbavati

Learner activity cont….3 Describe each of the following

by giving an example:Cultural touristEco-touristIncentive touristGap year traveller

4 Using the illustration and the information below draw up a tourist profile for John. You may need to make up some details to complete the profile:

John Brown, from Sydney, is visiting South Africa for ten days to celebrate his 24th birthday. He wants to experience as many adventure attractions as he can before he returns home on

Christmas day. He is a sports science consultant, does not eat meat, and wants to taste some South African food. He wants to take photographs of wildlife and the new friends in the hostels

in which he will stay. His back contains all his clothes and sleeping bag. He does not have enough money for fancy

restaurant or expensive gifts. He forgot his international driver’s license at home.

John Brown, from Sydney, is visiting South Africa for ten days to celebrate his 24th birthday. He wants to experience as many adventure attractions as he can before he returns home on

Christmas day. He is a sports science consultant, does not eat meat, and wants to taste some South African food. He wants to take photographs of wildlife and the new friends in the hostels

in which he will stay. His back contains all his clothes and sleeping bag. He does not have enough money for fancy

restaurant or expensive gifts. He forgot his international driver’s license at home.

Memorandum or Answers for Activity

1. SIT: Special Interest

Tourist MESE: meetings,

exhibitions and special events

VFR: Visiting Friends and Relatives

2 D A B C

3 A) Cultural Tourist: want to experience different

cultures, such as San rock art, or cultural related festivals such as the National Art Festival in Graham-stown, or the International Jazz Festival in Cape Town. They would also want to experience the World Heritage Sites in the country.

B) Eco-tourist: want to travel to experience the natural environment and experience different cultures. The sustainable of resources is important to these tourists. An example of this type of this tourism would be visiting the iSimangaliso Wetland Park in Kwa-Zulu Natal.

C) Incentive tourists: are people who are rewarded in the form of a company paid holiday for their hard work, or for achieving goals set by their company. This incentive to travel motivates employees to work harder, improves work relationships, and builds team spirit. A salesman who receives a holiday package for achieving the most sales in the company is an example of an incentive tourist.

D) Gap year travellers: do not study further or enter job opportunity after school, instead they take break called a gap year. They travel, work and earn money, learn new skills or do volunteer work in another country. During this time they gain skills and life experience before starting tertiary education. These young people are also known as “gappers”.

4. Tourist ProfileName Mr. John Brown

Nationality Australian

Age 24

Contact details 2 Boundary Road, Bondi Beach Sydney (Learners may supply made up contact detail)

Occupation Sports Science Consultant

Needs and preferences • Accommodation – hostel• Sport – watch local rugby• Photography – trip to a game

reserve• Food – visit to township

restaurant. Mr Brown is a vegetarian so make sure vegetarian food is available

Specific requirements • Transport- bus, for journeys between cities, minibus taxi in and around towns, air for the long flight

• Dietary

Budget Low to middle

Duration of visit 15 – 25 December

INTRODUCTION TRANSPORT : Transport is a system in which

passengers & goods are carried  from one place to another.

Well known and coordinated transportation plays an important role in the sustained economic growth of a country.

When different regions of a country start specializing in certain selected products, the need for exchange automatically arises.

Exchange of product or sending products to other places involves transportation.

Importance of Transportation

solve problem unemployment supplying machineries Protect people from difficulties of

war Establish relationship large scale production

IMPORTANT MEANS OF TRANSPORT

RailwaysRoad transport Water transportAir transport

RAILWAY TRANSPORTDevelopment and expansion of

railways lays revolutionized transport system world over.

It is convenient mode of transport for long distance and suitable for carrying heavy and bulky goods.

It has played a crucial role in industrialization and development of nations.

ROAD TRANSPORT

Road transport is most suitable for short and medium distance where other means are unable to reach.

It provides door-to-door service , which is not possible with other means.

It is the most promising means of agricultural and industrial advancement of a country.

Today , it occupies a predominant position in the transport network in the country.

WATER TRANSPORTWater transport are cheapest method of shipping

heavy , low value , non – perishable goods . Water transport can be divided into 2 categories.1. Inland water transport- It includes natural modes such as navigable

rivers and artificial modes. India has about 14,500 kms of navigable

waterways. Development of IWT commenced from second

five year plan –total outlay was around rs.34cr. Further rs.903cr was alloted for IWT in one

tenth plan. Again, in 11th plan period three more waterways

are proposed to be added to include coverage of additional 4,500km.

AIR TRANSPORT

Air transport is most modern ,quickest as well as latest edition to the mode of transport.

Airports are managed by the Airports Authority of India (AAI). Efforts are on to provide with the latest scientific technology to ensure passengers safety and quick handling of passengers and freight traffic.  

In India, government first decided to air routes in 1920 between

1. Mumbai and kolkata2. Kolkata and Rangoon Subsequently, during 10th plan period an

expenditure of rs. 12,928 cr was provided to the ministry of civil Aviation out of which rs.7,792cr was spent.

Further ,in 11th plan rs.43,560 cr was kept aside as total projected outlay.

Food and Beverage

RestaurantsProvide food and Beverage services and some entertainment facilities.Discotheque, Tennis court.Caters for families, travelers and Holiday Makers.Décor of such restaurants feature higher quality materials with an eye towards the "atmosphere" desired by the restaurateur.

Coffee ShopCoffee shop is a part of the Hotel.Run 24 Hours.Pre-plated service has been done.Offered some snacks along with coffee.They Change their Menu 4 times in a day.Used separate menu for Breakfast, Lunch, Evening Tea, Dinner.

NightclubsNormally open in Nights at Dinner, Dance and Celebrate.A Dispensing Bar always provided Decor is Lavish while service is elaborate.

PubsThe pubs are Famous for their expensive wines and Spirits and other alcoholic drink.

In Pubs Bartenders produces exclusive cocktails and great sommelier to keep the wine glass full.

Reference List Sheethal Anchan, Available from:

http://www.slideshare.net/sheethalanchan/transport-system-mb-etn?qid=cf39c3d8-6d29-4215-83a5-d04dbaefc1ac&v=default&b=&from_search=2 (Accessed on 07March 2014).

AMARESH JHA, Available from: http://www.slideshare.net/hotelierjha/food-andbeverageservicemanagement?qid=5dce812e-c9ef-4b3a-aaa1-05b7bc7ee1df&v=qf1&b=&from_search=8 (Accessed on 05 March 2014).

1stborn31, Available from: http://www.slideshare.net/1stborn31/types-of-tourist?qid=e4935d61-e193-467e-b129-df379a0ea6e0&v=qf1&b=&from_search=2 (Accessed on 07 March 2014).

> Alampy. Available from: http://www.slideshare.net/randialampay/01introduction-to-tourism-and-development?qid=a10f5458-3b0c-473e-bc67-65e52b7d43d6&v=default&b=&from_search=8 (Accessed on 05 March 2014).