Building Community Capacity: Framing Our Outcomes
May 07, 2015
Building Community Capacity: Framing Our Outcomes
three goals
CommunitiesStudents
Institutions
Individuals & Places
Campus Change
Develop & engage students’ knowledge,
skills, values, and collective action.
Bonner Transformation Goals
Campus Change
Develop and integrate community engaged learning
courses & programs.
Programs
Individuals & Places
Bonner Transformation Goals
Organizations
Programs
Individuals & Places
Campus Change
Build campus center that leads effort to make
place-based community engagement deep, pervasive, integrated & developmental.
Bonner Transformation Goals
Systems
Organizations
Programs
Individuals & Places
Campus ChangeLeverage Bonner Network as
a community of best practice, and resource for higher
education locally and nationally
Bonner Transformation Goals
Individuals & Places
Mobilize students, faculty, staff, & community members to support individuals & places.
Community ChangeBonner Transformation Goals
Programs
Individuals & Places
Train & support leaders who develop & manage evidence-based programs and projects.
Community ChangeBonner Transformation Goals
Organizations
Partner in capacity-building for organizations to improve effectiveness, efficiency, and resources.
Programs
Individuals & Places
Community ChangeBonner Transformation Goals
Systems
Partner in capacity-building for collaboratives working to achieve measurable community and systemic change.
Organizations
Programs
Individuals & Places
Community ChangeBonner Transformation Goals
three types of change
CommunitiesStudents
Level of Work
Goals for Individual Development
Goals for Campus Development
Goals for Community
Development
Macro Community Leaders Campus as Citizen System Change
Meso
Campus-Wide Leaders
Centers of Engagement
Capacity-Building for Organizations & Collaboratives
Staff & Faculty Leaders Engaged Teaching
Evidence-based Programs &
projects
Micro Student Leaders Engaged Learning Direct Service
Institutions
This afternoon, we focus on community outcomes
and impact
also often have aspects in common
Non-profits, government organizations, and schools
Washburn University
Big Brothers Big Sisters is not your typical organization. We help children realize their potential and build their
futures. We nurture children and strengthen communities. !
According to a national impact study: Researchers found that after 18 months of spending time with their Bigs, the Little Brothers and Little Sisters, compared to those children not in our program, were: • 46% less likely to begin using illegal drugs • 27% less likely to begin using alcohol • 52% less likely to skip school • 37% less likely to skip a class • 33% less likely to hit someone • They also found that the Littles were more confident of their performance in
schoolwork and getting along better with their families. !!
TCNJ Henry J. Austin Health Clinic
will improve the quality of life through superior health care outcomes for the greater Trenton community as
their medical home of choice.
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Visitation Home A Catholic shared living residence for adults with
developmental disabilities.
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El Centro de Recursos Para Familias
multi-service, family-focused community center serving Mercer County. We commit ourselves to treat everyone with dignity and respect, continually improve the quality of services, and be responsible to the community for the
best use of our resources.
Health and Human Services Division
• improving the health and quality of life
Madison Community Health Consortium Communities and agencies working together
toward a healthier Madison County. !
MCHC networks with community agencies and groups in an ongoing process of needs assessment, project
development, implementation, and evaluation. !
Today the Consortium has an active membership of over 50 people representing 25 community organizations and
agencies and is divided into several task forces/committees responsible for ongoing health projects.
The mission statement of the Putnam County Youth Development Commission is:
• to be an advocate for youth by recognizing and speaking to specific needs in the context of the family and the larger community;
• to keep youth from entering the juvenile justice system through treatment and prevention actions;
• to educate the community about vulnerable youth and educate youth about their roles in the community; and,
• to maintain and provide to those in need a wide spectrum of information and referral materials.
Putnam County Youth Development Commission
DePauw
At your table, reflect about your community and partnerships...
What is your organization’s mission? What kinds of impact do you want to
make? How?
Capacity building
as a stepping stone
towards measurable
impact
• AmeriCorps, VISTA, Senior Corps & Social Innovation Fund
• Increasing focus on measuring community impact
• Reinforces Bonner is focusing on capacity building
• Volunteer Management • Training & Program Development • Fundraising • Communications • Research
Capacity Building Activities
(see pages 12-15)
•Efficiency / Efficacy Improved outcomes with the same level of resources or improved or consistent quality of services with fewer resources
•Scale/Reach Number of new people served, new populations served, and/or new or expanded services
•Leverage Additional resources or assets garnered through capacity-building activities such as funding, volunteers, in-kind support, and partnerships.
Capacity Building Areas
Capacity Building Outcomes
Established/expanded pool of volunteers to assist with service or program delivery.Improved policies, training, management, staff/volunteer development, and internal communications.
Improved systems for organizational / program efficiency and effectiveness.
Improved systems for organizational efficiency and effectiveness, scale/reach, and leverage.Complete environmental scan of community context, needs and assets.
Expanded/improved community knowledge of effort of the organization’s services to the community or program/organization’s knowledge for service delivery. Improvement/expansion into focus area or improvement of existing program; program delivery model and approach refined and revised to effectively reach populations in need. Expanded/enhanced sustainable and/or diversified funding & resource stream.Improved systems for organizational / program management, effectiveness, and reach.
Systemic Change Example
StriveNetwork.org
•Strive brought together more than 300 leaders of local organizations leaders to tackle the student achievement crisis.
•Their ambitious mission became to coordinate improvements at every stage of a young person’s life, from “cradle to career.”
•Strive focused the entire educational community on a single set of goals, measured in the same way.
•Participating organizations are grouped into 15 different Student Success Networks (SSNs) by type of activity, such as early childhood education or tutoring.
•34 of the 53 success indicators that Strive tracks have shown positive trends, including high school graduation rates, fourth-grade reading and math scores, and the number of preschool children prepared for kindergarten.
StriveNetwork.org
Five Principles for Success
• Common Agenda • Shared Measurement Systems • Mutually Reinforcing Activities • Continuous Communication • Backbone Support Organizations
Backbone Org
Levels of Collaboration
Systems
Partner in capacity-building for collaboratives working to achieve measurable community and systemic change.
Organizations
Partner in capacity-building for organizations to improve effectiveness, efficiency, and resources.
Programs
Individuals & Places
Community ChangeBonner Transformation Goals
• Volunteer Generation & Management
• Training & Program Development
• Communications and Technology
• Community-Based & Policy Research
• Fundraising, Resource Generation & Organizational Development
Capacity Building Activities
(see pages 12-15)
Discussion: !
Discuss ways campus can help your
organization’s capacity.
Capacity Building
Opportunities Planning Guide
!
Check & describe
opportunities for projects
Capacity Building
Opportunities Planning Guide
!
Later reframe Activities into Outcomes...
Output/Outcome AreasEstablished/expanded pool of volunteers (students, staff, faculty) to assist with service or program delivery. (Volunteer Generation/Recruitment)
Improved policies, training, management, staff/volunteer development, and internal communications. (Volunteer Management, Program Coordination and Management)
Improved systems for organizational / program efficiency and effectiveness.(Training Development, Program Development)
Improved systems for organizational efficiency and effectiveness, scale/reach, and leverage. (Technology Use, Social Media Use, Technology Systems, Community Outreach/Meetings Support)
Complete environmental scan of community context, needs and assets. (Community Assessment)Expanded/improved community knowledge of effort of the organization’s services to the community or program/organization’s knowledge for service delivery. (Research, Service-Learning, or Academic Projects)
Improvement/expansion into focus area or improvement of existing program; program delivery model and approach refined and revised to effectively reach populations in need. (Policy Research)
Expanded/enhanced sustainable and/or diversified funding and resource stream. (Financial Resources, Resource Generation)
Improved systems for organizational / program management, effectiveness, and reach. (Organizational Development)
Capacity Building
Opportunities Planning Guide
!
Connect to your your Campus
Center’s strategic plans
Output/Outcome AreasEstablished/expanded pool of volunteers (students, staff, faculty) to assist with service or program delivery. (Volunteer Generation/Recruitment)
Improved policies, training, management, staff/volunteer development, and internal communications. (Volunteer Management, Program Coordination and Management)
Improved systems for organizational / program efficiency and effectiveness.(Training Development, Program Development)
Improved systems for organizational efficiency and effectiveness, scale/reach, and leverage. (Technology Use, Social Media Use, Technology Systems, Community Outreach/Meetings Support)
Complete environmental scan of community context, needs and assets. (Community Assessment)Expanded/improved community knowledge of effort of the organization’s services to the community or program/organization’s knowledge for service delivery. (Research, Service-Learning, or Academic Projects)
Improvement/expansion into focus area or improvement of existing program; program delivery model and approach refined and revised to effectively reach populations in need. (Policy Research)
Expanded/enhanced sustainable and/or diversified funding and resource stream. (Financial Resources, Resource Generation)
Improved systems for organizational / program management, effectiveness, and reach. (Organizational Development)