UEI Ltd, Kollam 1.1 INTRODUCTION Organization study deals with critical evaluation and analysis of all the aspects of a particular firm. It gives a clear idea about the functions and practice of various department heads and operational efficiency of the department as a whole. This particular study gives a clear idea about the functions, practices and the delegation of authority of United Electrical Industries Ltd, Kollam. With this, study gives an overview about the practical situations, which a company is functioning According to Allen Kelly an “organization is the process of identifying and grouping of work to be performed defining and delegation of authorities and responsibility and establishing the relationship of people efficiently towards the achievement of organizational goals”. So it is very much important to study the organization structure. The organization study will help us to reveal the how things are coordinated in real time situations. The personnel function is really all about motivation. It is agreed that unless individuals are motivated to perform effectively, they may not achieve the level of performance that is desired to them. Managerial people are always facing the problems Mount Zion College, Kadammanitta. Page 1
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UEI Ltd, Kollam
1.1 INTRODUCTION
Organization study deals with critical evaluation and analysis of all the aspects of a
particular firm. It gives a clear idea about the functions and practice of various
department heads and operational efficiency of the department as a whole. This particular
study gives a clear idea about the functions, practices and the delegation of authority of
United Electrical Industries Ltd, Kollam. With this, study gives an overview about the
practical situations, which a company is functioning
According to Allen Kelly an “organization is the process of identifying and grouping of
work to be performed defining and delegation of authorities and responsibility and
establishing the relationship of people efficiently towards the achievement of
organizational goals”. So it is very much important to study the organization structure.
The organization study will help us to reveal the how things are coordinated in real time
situations. The personnel function is really all about motivation. It is agreed that unless
individuals are motivated to perform effectively, they may not achieve the level of
performance that is desired to them. Managerial people are always facing the problems
motivating their subordinates to release their potential more effectively and thereby
permit the desired goals of the organization and the needs of employees to be achieved.
The purpose of motivation is to create conditions which people are willing to work with
zeal, initiative, interest and enthusiasm so that the goals of an organization are achieved
effectively.
Leadership is means of directing. It is the ability to influence a group towards the
achievement of goals. It is the human factor that helps a group identify where it is going
and then motivate it towards its goals. Without leadership, an organization would be only
a confusion of the people and machines.
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Training makes a very important contribution to the development of the organization’s
Human Resources and hence to the achievement of its aims and objectives. To achieve its
purpose, training needs to be effectively managed so that the right people, in the format
right time and at the right costs.
1.2 Period and Scope of the Study
Period
The research “organization study on United Electrical Industries Ltd.” was carried out
during the period of 1st June 2009 to 30th June 2009
Scope of the Study:
The study is intended to attain first hand experience of the overall function of the
organization. It also provide to chance to see the constraints faced by the manager while
putting the theory
1.3 Objective of the Study
To get an organizational exposure.
To understand the organizational structure.
To understand the functioning of each and every department
To understand the actual functioning of the organization
To understand the basic of departmentation
To study about the employee – employer relationship
To make an evaluation of the performance or the organization
To make a SWOT analysis
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1.4 Significance of the Study
The project entitled ‘AN ORGANIZATION STUDY ON UNITED ELECTRICAL
INDUSTRIES LTD, KOLLAM’ helped me to acquire practical knowledge regarding the
working condition and quality policies adopted to improve the efficiency of the workers
etc.
1.5 Methodology
The methodology adopted in the study comprises of the collection of both primary and
secondary data. The data was collected from different section, offices, staff, workers etc.
Primary data
The primary data was collected through personal interview with the managers
and personnel’s in the organization.
Secondary data
The secondary data was mainly collected from the company journals,
handbooks of QSR Pvt and through survey reports and publications being
prescribed by UEI Ltd.
1.6 Limitations of the Study:
The limitations of the study are:
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1. Time.
Time limit was a major limitation of the study since the time was limited to a
period of 45 days. I was not able to acquire sufficient knowledge about the
functioning of the company.
2. Accuracy of the data
The study is mainly based on secondary source and therefore errors are
possible. The hesitation of the part of the management to disclose several
matters, which are kept as confidential, was another limitation. The personal
interview may be affected by personal bias.
The personnel resource of the company is limited. So it was a challenge to
collect data without interrupting the normal operation of the company
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2.1 INDUSTRY PROFILE
One of the main problems the industrial world faces now is the scarcity of energy. The
demand is more and supply is less. More research is done to find out alternative source
of energy. The researchers are still in its beginning phase. Till some new alternative
energy is found out, the dependence will be on existing forms. Electricity being the
important among them plays a major role in almost all industries. Apart from industries,
it is the basic form of energy for house hold purposes also. Production of electricity has
become more expensive which demands careful utilization and accurate measurement.
The share of electricity consumption of large buildings in the commercial sector is
currently of the order 7 percent of country’s overall consumption and it is growing at
about 12 percent over the last few years. Annual energy consumption in commercial
buildings which is in excess of 200kwh with the standards is implemented. According to
Construction Industry Development Council (CIDC), residential and commercial
construction has been growing in excess of 10 percent per annum and that accounted for
nearly 41 million square meters last year.
With escalating power demand in South East Asia, most countries in the region are
demanding novel electricity meters. Moreover, as increasingly more electric utilities
meters at their consumers (both small power and large power consumers) site, sale for
both single phase and three phase meters are increasing. Hence, the electricity meters
market is witnessing stable growth. This is likely to further accelerate with the transition
of electro mechanical meters to electronic/digital meters in the future.
As the electricity metering and billing industry moves ever closer to full automation and
computerization, electronic meters that can communicate with each other and with other
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electronic systems are expected to become an essential part of the network. An Electro
mechanical meter merely measures demand and consumption of energy and quite
simple. “However, with the latest electronic meters one can implement the tariff at
which the utilities sell the electricity”, cites the analyst of this research service.
Therefore, power distribution electric utilities can sell electricity at a lesser price when
the demand is low and Kilowatt-hour (Kwh) pricing can be high when the demand is
high. Manufacturers must offer additional and more advanced technology features to
stand apart from competition.
The South East Asian electricity meters market is highly active, with several public and
private utilities, smaller municipalities and electronic co-operatives. There is intense
competition in the electricity meter markets attributed by the presence of Chinese and
other manufacturers and suppliers in South East Asia. One of the main concerns that
affect the local meters market is the presence of the many meter brands from China.
These are typically low priced and low quality meters, which utilities are sometimes
forced to opt for since such meters would meet their budget especially on household
meters segment.
However companies that offer high quality meters are likely to find greater demand with
certain utilities in the market and may even increase their profit margins due to the end-
user confidence in their products, says the analyst. With several software-based and
multi-functional features such as automated remote metering and multi-calibrations in
demand, manufacturers will have to incorporate more applications into their products
and offer more than just the normal measurement of energy flow for billing.
The main players in the electricity measuring instrument manufacturing in India are
HPL Socomet Pvt Ltd, New Delhi
Anchor Electricals Ltd, Daman
Naina Powers Pvt Ltd, Hyderabad
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2.2 COMPANY PROFILE
United Electricals Industries Ltd, Kollam was incorporated in the year 1950 in the
private sector. It is the factory in India to manufacture Electricity House Service Meters.
It is located at 3 km South of Kollam. The company started its manufacturing activity in
technical collaboration with world renowned measuring instrument manufacturers M/S
Aron Meters Ltd, England. It is initially started with the assembly of Single-Phase
meters with imported components for sub assemblies. The company owes its origin to
Shri.K.P.S.Nair, the chief Electrical Engineer of Travancore-Cochin State and
Shri.Abraham Pothen, an eminent industrialist. Major shares of the company were taken
over by the Kerala Government in 1957 and reconstituted as a Public Ltd Company.
As usual with most industries, this company also had to face certain troubles like
inadequate working capital, labour unrest etc. The company gradually overcome this and
started establishing steady market for the product. In 1956 a plan of diversification was
initiated and manufacturing of Motor Control Gear was started with technical
collaboration from Mysore Electrical industries Ltd, Bangalore. In the same year,
production of Poly Phase Meters commenced which was developed by Research and
Development wing of the company. The company entered into a technical collaboration
with General Electricity of India Ltd, Calcutta for manufacturing of oil and air breaker
up to 22 KV rating.
The company manufactures electricity house energy service meters of both electro
mechanical and static types; motor starters and contractors. At present the company is
mainly concentrating on the production of static type energy meters and motor starters.
The annual turnover of the organization is about Rs 16 crores and more than 90 percent
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of the company’s turnover is from the sales of Energy meters to KSEB. Its employee
strength is 143.
The major shareholder is Government of Kerala and is holding 99 percent of the total
share value. The Board of Directors of the company comprises Government nominees,
usually from the Industries Department and General Manager of the company and also
from among other shareholders.
The company has been running in profit consistently since 1988 and maintains a positive
net worth and negligible debt equity ratio and there is no instance of production loss due
to the labour unrest for the past 30 years.
Strategic Intent
The Mission, Vision and Quality Policy of UEI Ltd are stated as follows:
Mission
“To become the number one supplier of electricity meters and to grab two digits
share in the transformer and water meters market in India by ensuring customer
satisfaction of its product and services and continuous improvement”.
Vision
“To become the pioneers through operational effectiveness and customer
satisfaction”.
Quality Policy
“UEI and its employees are committed to develop, manufacture and marketing of
House Service Energy Meters and Motor Control Gears ensuring customer satisfaction
of the products and services through continual improvement of the effectiveness of its
QMS achieved by setting and reviewing quality objectives”.
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Quality Objective
UEI shall establish quality objectives at relevant functional levels which will bring
continual improvement in the functions and there by in the organization. The quality
objectives focus on strategic advantage to the department as well as performance
improvement. The quality objectives established are realistic, quantifiable and shall set
suitable action plans. Also the management will assign responsibilities to the concerned
managers for achieving the objectives as targeted in the MPRM
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2.3 PRODUCT PROFILE
The main products of United Electrical Company Ltd. are;
1. Meters
2. Starters
3. AB Switches
4. Water Meters
5. UPS
Meters :
Different types of meters produced in this firm are:
i. Single Phase & Three Phase Electronic Energy Meters.
ii. Single Phase AC Watt-Hour Meter.
Product description:
i. Single Phase & Three Phase Electronic Energy Meters:
Types of UEM statics meter is designed and manufactured to satisfy the highest standard
of accuracy and reliability of energy measurement in single phase and three phase
circuits. The meter is designed for tropical climate and fully complies with ISI 3779,
(199) REC specification.
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Meter casing is made of fiberglass reinforced high impact strength polycarbonate. It is
UV (Ultra Violet) stabilized for outdoor application. The meter is broadly divided into
base, top cover and terminal cover. The meter base consists of two compartments, i.e.,
PCB compartment and terminal compartment. In PCB compartment, bass terminal
suitable up to 40A positioned securely. A synthetic rubber gasket is used between the top
cover and the base to ensure protection against moisture and dust. The top cover is
transparent to facilitate easy and clean reading of count and display of other parameters.
Product Features:
1. Conform to ISI3779 and CBIP technical report No. 88.
2. Flame retardant and high compact strength polycarbonate enclosure.
3. Computerized calibration.
4. One time life-time calibration, no Trim pots used.
5. Meter performs with low power loss.
6. Low-voltage operation, at 120 V AC.
7. Safety protection against high voltage.
8. Meter designed to suit the Indian environment and all the tamper features.
ii. Single phase AC Watt-hour meter:
Type K VI – M magnetic suspension bearing meters are designed and manufactured to
satisfy the highest standards of accuracy and reliability of energy measurement in single
phase AC circuits. These are designed for tropical climate and fully complies with
ISI13010 (2002) and its latest amendments.
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The metering elements are completely enclosed in a dust-proof mechanically strong,
tamper-proof steel/polycarbonate cabinet. The termination arrangement has been
provided in a sturdy Bakelite/polycarbonate terminal block. Superior quality laminated
core and copper wire coils are used as voltage and current elements. High polished,
hardened stainless steel pin is used as top bearing.
Starter :
Different types of starters are:
1. Fully automatic auto transformer.
2. Manually operating starter.
i. NSD (Neo Star Delta) starter.
ii. OSR (Oil Immersed) starter.
iii. ATS (Auto Transformer) starter.
PRODUCT DESCRIPTION:
I. NSD starter:
These control gears are available in the range of 10 HP to 200 HP. Correct sequence
device incorporated in the unit ensures proper sequence of operation so that the starter is
first put into the star position. Manual tripping is provided on the side of the starter.
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Oil dash pot type overload relays are calibrated from full load to double full load and are
easily adjustable. Under voltage relays, open the circuit in case of abnormally low
voltage.
The contact tips are of electrolytic copper extrusion, silver-plated to prevent corrosion
and pitting. These are of self-aligning type and are easily replaceable. The starter is with
a sheet metal case and facilities are provided to fix pedestal type ammeter.
Up to 20 HP, the price is Rs. 4650, which is the lowest limit and the price up to 150 HP
NSD is Rs.15, 625.
II. Oil Immerse Auto Transformer Starter, Type “ATS”
These starters are designed to provide control for AC Squirrel Cage introduction Motors
up to 200 HP where it is found necessary to minimize the starting the currents and attain
a higher starting torque. These starters embody an auto-transformer and reduce the
current taken by the motor while starting.
The starter unit is separate from the transformer and this eliminates carbonized oil from
the starter entering the auto-transformer oil. Tapping is provided for 40%, 60% and 80%
of the voltage to be supplied to the motor while starting.
These starters are of floor mounting type and facilities are provided for mounting a
pedestal type ammeter.
For ATS up to 15 HP, the price is 11,125 and up to 150 HP, it ranges till Rs 43,700.
III. Oil Immersed Slip-ring motor starter type 1 & 2 “OSR”
These starters are available in the range of 10 HP to 150 HP. They have electrical
interlock between the starter and rotor circuits, so that it is not possible to start the motor
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unless all the rotor resistances are in circuits. The starter is fool-proof and the motor can
only be starter from the full position. Rotor resistances are of high-grade resistance wires,
wound on ceramic tubes.
Oil dashpot type relays control the overload; no volt releases and trips the starter in case
of low voltage or power failure.
The contacts are of electrolytic copper extrusions of ample size and are silver-plated.
These are of self-aligning type and are replaceable.
Type II OSR starters above 60 Hp will be provided with oil circuit breakers of suitable
range for starter control.
Water Meter:
Features:
Water meters have both pointer and cyclometric reading counters and are
duly sealed against tampering. They conform to IS specification No. IS: 779-
1994 Class B (latest amendment) equivalent to international standard ISO-
4064.
The hydrostatically tested brass body is machined to a very high degree of
accuracy.
Both nuts and nipples are made in brass
Internal components are made of high quality, self lubricating, wear resistant
and anti corrosive engineering plastics. The turbine revolves & floats around
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a frictionless stainless steel pivot on a synthetic sapphire bearing, ensuring
long and accurate working life.
Meters are designed to withstand hydraulic pressure of 20kg/cm2, specified
temperature and perform accurately over its entire range. 100% of the meters
are tested and calibrated as per standards
Less than 0.025MPA and 0.10MPA at nominal and maximum flow rates
respectively allowing water to reach upper floors.
UPS:
Features:
When input main supply is between 165 to 270 VAC. It is stabilised through
built in AVR and output voltage regulated to 230V
When input main voltage ranges beyond 165 to 270 V (Brownout) or if there
is power failure (Blackout). In this condition the inverter battery comes into
action and supplies power through output socket. Changeover time is less
than 8ms, so supply to computer remains virtually uninterrupted.
Battery - Backup time : 20min.40minm
- Maximum charging voltage: 13.8V -27.6V
Protection - Short circuit : Electronic Shutdown
- Low battery & Overload: Buzzer sound
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Air Break Switches:
Features:
11KV 200/400 Amps Triple Pole Gang operated Air Break Isolator suitable
for Horizontal Mounting Conforming to IS 9920/1981, 9921/1985 and
2633/1964.
Connectors are suitable for Rabbit / Raccoon.
All Ferrous parts are hot dip galvanized.
The contact ends are tin coated.
The fixed contact elements are made of excruded electrolytic grade copper
flat with flexible ends.
The leakage current passes to earth and not between terminals of the poll or
between polls.
The operating mechanism is suitable for normal operation by one man
without undue effort.
Switch is permitted to pad locking in both open and close position.
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2.4 ORGANISATION CHART
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BOARD OF DIRECTORS
Govt. Nominee Industries Dept.
MANAGING DIRECTOR
Govt. Nominee Finance Dept.
Manager
Finance
Sr. Manager
Commercial
Sr. Manager
Production
Sr. Manager
R&D
Sr. Personnel
Officer
Accounts
&
Costing
Procurement Tender Sales Marketing
Production Maintenance Security
R&D Quality
Assurance
Estt & Personnel
Time Office
UEI Ltd, Kollam
3. DEPARTMENTAL STUDY
Department and its function:-
The various functions of the organizations are carried through various departments.
Human Resource department
Finance department
Production department
Planning department
Commercial department
Purchase department
Marketing department
Quality Control department
Research and Development department
Store department
Safety department
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3.1 HUMAN RESOURCE DEPARTMENT
Structure of Human Resource Department
Human Resource Department is concerned with the people’s dimension in the
organization. Here in UEI, Personnel officer is the head of Human Resource Department
Under him there is the Personnel Office, Time Office, and an Establishment Section.
Personnel Office
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General Manager
Senior Personnel Officer
Assistant (Personnel Office) Officer (Establishment & Time Office)