Claire Moore Introduction to Oral Communication 1 Employment Interview Techniques Impress for Success
Jan 14, 2015
Claire Moore Introduction to Oral Communication 1
Employment Interview Techniques
Impress for Success
Claire Moore Introduction to Oral Communication 2
30-Second Test
Interviewers form strong opinions about applicants within 30 seconds
The first 30 seconds can make or break an interview
Claire Moore Introduction to Oral Communication 3
Attitude 40%Attitude 40%
Image &Appearance 25%Image &Appearance 25%
Communication(verbal & nonverbal) 25%Communication(verbal & nonverbal) 25%
Job Qualifications 10% Job Qualifications 10%
How You Are Rated in InterviewsHow You Are Rated in Interviews
Claire Moore Introduction to Oral Communication 4
In Order of Importance
Attitude Image /Appearance Communication Skills
Claire Moore Introduction to Oral Communication 5
Make your appearance appropriate
Be friendly, courteous, enthusiastic
Speak positively
Use positive body language
Project an air of confidence and pride
Demonstrate knowledge of/interest in the employer
How to Project a Winning AttitudeHow to Project a Winning Attitude
Claire Moore Introduction to Oral Communication 6
Image / Appearance
Conservative: business-like, no extremes
Clean, neat, appropriate for industry
Complementary, appropriate colors
Squeaky clean from head to toe
Alert--be well rested
Claire Moore Introduction to Oral Communication 7
Tips for Effective Verbal Communication
Use the interviewer’s name
Use positive, courteous terms
Use a pleasant voice tone
Emphasize your strengths
Keep the content professional
Claire Moore Introduction to Oral Communication 8
Tips for Effective Nonverbal Communication
Firm, warm handshake Relaxed facial expressions, smile Eye contact: Direct yet comfortable Voice: Energetic, pleasant Posture: Erect, relaxed, no fidgeting Walk: Tall, confident
Claire Moore Introduction to Oral Communication 9
Emphasize What Employers Look For
What you can do: job specific and transferable skills
What you will do: good work ethic, dependability
How you fit: positive attitude and appearance, good teamwork and people skills
Claire Moore Introduction to Oral Communication 10
Prepare an Interview Marketing Kit
Use a professional binder or small attaché case.
Include portfolio and other items appropriate for each interview.
The benefits: You look professional; you feel prepared and confident.
Claire Moore Introduction to Oral Communication 11
Interview Marketing Kit Contents
Job-related work samples (from work or school) Required certificates, licenses, transcripts, etc. Copies of your resume, letters of recommendation List of appropriate references Notebook with your pertinent questions Pens, pencils, appointment calendar
Claire Moore Introduction to Oral Communication 12
Close the Interview Skillfully
Watch for signs it’s time to close Ask when you will be notified of hiring decision Make notes of appointments/actions required If you’re interested in the job, say so! Use interviewer’s name in parting remarks Maintain good posture, smile and give a firm
handshake Thank the receptionist by name
Claire Moore Introduction to Oral Communication 13
Checklist for Interviewing Like a Pro
Project a positive, enthusiastic attitude Dress and groom professionally Use positive verbal & nonverbal communication Present a polished interview Marketing Kit Close the interview skillfully
Claire Moore Introduction to Oral Communication 14
Congratulations!
You’re well on your way to getting that job.
Best of luck to you