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Page 1: Interpersonal Skills
Page 2: Interpersonal Skills

INTERPERSONAL

SKILLS

Page 3: Interpersonal Skills
Page 4: Interpersonal Skills

PERSONAL

INTRA - PERSONAL

INTER – PERSONAL

Page 5: Interpersonal Skills

ROLE GOALPLAN TO ACHIEVE

BALANCING….“ I ”

PERSONAL LIFE

FAMILY LIFE

SOCIAL LIFE

WORK LIFE

Page 6: Interpersonal Skills

INTRA - PERSONAL

I LIKE ME

I LOVE ME

I HATE ME

POOR ME

BAD ME

OH…ME

Page 7: Interpersonal Skills

INTER – PERSONAL

WINWIN

WIN LOSE

LOSEWIN

LOSELOSE

Page 8: Interpersonal Skills

Knowing self

Knowing others

Blind self

Knowing self

Knowing others

Blind self

Unknown others

Unknown others

I am ok.. You are ok.

I am ok.. You are not ok

I am not ok..You are ok.

I am not ok.. You are not ok.

INTER – PERSONAL

Page 9: Interpersonal Skills

Interpersonal :- Existing or done between two people

Skill :- Ability to do a thing well, cleverness

Skills can be with :- People,Information,Things

People skills Information skills Things skills Personal skills Interpersonal skills Group skills Inter group skills

INTER – PERSONAL

Page 10: Interpersonal Skills

INTER – PERSONALIt has two dimensions namely

Expressed behavior towards others

Wanted behavior from others.

The Seven first order skills.

Interpreting other people’s behavior

Presenting your self

Communicating

Persuading

Using Power

Working in groups and meetings

Leading and facilitating groups and meetings

Page 11: Interpersonal Skills

We Cry for whom we care

We share with whom we love

We Laugh with whom we enjoy

We Become angry with whom we

feel our own.

We Smile at whom we like………

INTER – PERSONAL

Page 12: Interpersonal Skills

INTER – PERSONAL

CHANGE

Change at thoughts makes your behavior

change

Change at behavior makes your habits change

Change at habits makes your personality

change

Change at personality makes your destiny

change

Page 13: Interpersonal Skills

The Moment you are in TENSION

You will lose ATTENTION

You will lead CONFUSION

You will spoil PERSONAL RELATION

You will make your things COMPLICATION

Your friend may rise above CAUTION

You will have to take MEDICATION

So instead understand the SITUATION

Try to think about the SOLUTION

Many problem can be solved by DISCUSSION

Which will workout better in your PROFESSION

If you understand my INTENSION

You will never come again with TENSION

Well, how is your SITUATION Are you in TENSION………?

Page 14: Interpersonal Skills

GAMES THAT PEOPLE PLAY

THEME

Blaming othersSaving othersFinding fault

Provoking put DownsEnjoying Misery

Coping out

PURPOSE –TO PROVE

You are not OkYou are not OkYou are not Ok

I am not OkI am not OkI am not Ok

INTER – PERSONAL

Page 15: Interpersonal Skills

AN OSTRICH IN YOU…

Who buries his head in the sand

and refuses surface reality

or admit there is any problem.

Page 16: Interpersonal Skills

A GIRAFFE IN YOU..

Who looks down on others and the program in general feeling “I am above all this childish nonsense”

Page 17: Interpersonal Skills

A TORTOISE IN YOU..

Who withdraws from the group refusing to give his ideas or opinions.

Page 18: Interpersonal Skills

A PEACOCK IN YOU..

Who is always showing off competing for attention, “see what a fine fellow I am”

Page 19: Interpersonal Skills

A MOUSE IN YOU..

Who is too timid to speak up on any subject.

Page 20: Interpersonal Skills

A MONKEY IN YOU..

Who fools around, chatters a lot and prevents the group from concentrating of any serious business.

Page 21: Interpersonal Skills

A CAT IN YOU..

Who is always looking for sympathy “ It’s so difficult for me…. “Meow”

Page 22: Interpersonal Skills

A DONKEY IN YOU..

Who is very stubborn and will not change his point of view

Page 23: Interpersonal Skills

A RABBIT IN YOU..

Who runs away as soon as he senses tension/conflict or an unpleasant job. This may mean quickly switching in another topic.

Page 24: Interpersonal Skills

A LION IN YOU..

Who gets in and flights whenever others disagree with his plans or interfere with his desires

Page 25: Interpersonal Skills

A SNAKE IN YOU..

Who hides in the grass and strikes unexpectedly

Page 26: Interpersonal Skills

AN ELEPHANT IN YOU..

Who simply blocks the way and stubbornly prevents the group from continuing along the road to their desired goal.

Page 27: Interpersonal Skills

A RHINOCEROS IN YOU..

Who charges around putting his foot in it and upsetting people unnecessarily

Page 28: Interpersonal Skills

A FROG IN YOU..

Who croaks on and on about the same subject in a monotonous voice

Page 29: Interpersonal Skills

AN HIPPOPOTAMUS IN YOU..

Who sleeps all the time and never puts up his head except to yawn

Page 30: Interpersonal Skills

AN OWL IN YOU..

Who looks very solemn and pretends to be very wise, always talking in long words and complicated sentences.

Page 31: Interpersonal Skills

Dealing with difficult people

Moaners-who murmurs and grumblesBullies-complainersShirkers-avoids duty /workBackstabbers-people with inferiorityTime wasters-without common senseNegative people-with thoughts,words,attitudesHypocrite-false claim,insincereTeasers-who provokes

Page 32: Interpersonal Skills

Solution to the problems

Be a naturally agreeable personIf you can’t agree at least don’t tell that you disagreeAvoid arguments. It does not payWhen you are wrong apologize sincerelyFor Bullies,treat with behaviour and not with wordsPractice liking people

Page 33: Interpersonal Skills
Page 34: Interpersonal Skills

Smile Big

A smile is a valuable commodity. Because a smile costs less than electricity and gives more light

Page 35: Interpersonal Skills

Rules of the Jungle

Smile – When you really want to screamPromise – only what you can deliverDream – But always with your eyes wide openWork- Like there is no tomorrowAct – While others are still thinking

Page 36: Interpersonal Skills

ABC OF RELATIONSHIPAlways Be Honest, Would You Want Others To Lie To You?Be There When They Need You…Or You May Wind Up Alone….!Cheer Them On, We All Need Encouragement.Don’t Look For Other's Fault.Encourage Their Dreams, What Do We Do Without Them…?Forgive Them………Get Together Often.Have Faith In Others.Include Them.We Needed To Be Included Sometimes……… Just Be There When They Need You.Know When They Need A Hug, Couldn't You One Too?Love Unconditionally….. Without Expectation

Page 37: Interpersonal Skills

ABC OF RELATIONSHIPMake Them Feel Special…. Because We Too Are Special!

Never Forget Them Offer To Help….’No Thanks’ Is Just Politeness Praise Honestly…………………..Openly Quietly Disagree……….Noisy ‘No’ Make Enemies Really Listen, Friendly Ear Is A Soothing Balm Say Sorry………. Don’t Let Them Assume It Talk Frequently, Communication Is Important Use Good Judgment Verbalize Your Feelings Wish Them Luck………….Hopefully Good X'amine Your Motives Before You ‘Help’ Out Your Words Count, Use Them Wisely Zip Your Lips When Told A Secret

Page 38: Interpersonal Skills

Prayer

Oh God! Grant me patience.But please hurry….!

Page 39: Interpersonal Skills

Bad EvilAnger, Envy, Ego,Sorrow, Lies,Regret, Greed,Arrogance, False pride,Resentment, Guilt,Self-pity,Superiority,Inferiority…

Joy, Peace, Love,Serenity,Humility, Kindness, Faith,Benevolence, Empathy, Hope, Generosity, Truth, Compassion…

Good Evil

Page 40: Interpersonal Skills

THANK YOUTHANK YOUTHANK YOU

THANK YOUTHANK YOU