EXECUTIVE SUMMARY Consistent with company’s goal of being the most respected manufacturing company, and its corporate philosophy which emphasizes shared responsibility to the communities where we live and work, Interloop strives to join its partners in addressing community challenges through honest, constructive and meaningful dialogue. In Pakistan, Interloop has been, and continues to be energetic in its support for projects and initiatives that seek to develop the community. Be it through its philanthropic arm ‘the interloop Foundation,’ or through timely transfer of expertise particularly in areas related to the advancement of the international textile sector and employee volunteerism, interloop remains committed to making a difference. From 2001 to 2010, interloop developing industry-leading initiatives and delivered best-in-class programs, products, and services to our partners and the communities they serve. In 2008 the president of Pakistan gave the best exporter trophy award. Company is targeting the USA and UK markets and they are producing the variety of socks. The merchandising department plays a vital role in the company. They work just like a bridge between the buyer and seller. They have an 1
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EXECUTIVE SUMMARY
Consistent with company’s goal of being the most respected manufacturing
company, and its corporate philosophy which emphasizes shared responsibility to the
communities where we live and work, Interloop strives to join its partners in addressing
community challenges through honest, constructive and meaningful dialogue.
In Pakistan, Interloop has been, and continues to be energetic in its support for
projects and initiatives that seek to develop the community. Be it through its
philanthropic arm ‘the interloop Foundation,’ or through timely transfer of expertise
particularly in areas related to the advancement of the international textile sector and
employee volunteerism, interloop remains committed to making a difference.
From 2001 to 2010, interloop developing industry-leading initiatives and delivered best-
in-class programs, products, and services to our partners and the communities they serve.
In 2008 the president of Pakistan gave the best exporter trophy award.
Company is targeting the USA and UK markets and they are producing the
variety of socks. The merchandising department plays a vital role in the company. They
work just like a bridge between the buyer and seller. They have an excellent HR
department which improve the intellectual, emotional and social capital of its employees.
They are fulfilling the corporate social responsibility by giving the aids to the
IDP’s of floods and earth quake. Their imports and exports departments control all the
shipment activities. Processing and finishing departments support them to convert the raw
material into finishing products. Just like the other companies Interloop LTD is also
facing the political, economical, social and technological problems. Interloop LTD has
many opportunities to be more successful in the future but some threats may also affect
them like political instability and electricity load shedding in Pakistan.
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Introduction of industrial sector
All Pakistan Textile Mills Association (APTMA) is the premier national trade
association of the textile spinning, weaving, and composite mills representing the
organized sector in Pakistan. APTMA emerges as the largest association of the country as
it represents 396 textile mills out of which 315 are spinning, 44 weaving and 37
composite units. These spinning mills have production facilities of texturing, mercerizing
and dyeing of yarns; weaving mills have sizeable number of air-jet looms, and the
composite mills have manufacturing facilities from spinning to finished textile products
under one roof. The total installed capacity of APTMA member mills accounts for
9,661,366 spindles, 61,608 rotors, 10,452 Shuttleless/Airjet Looms and 1897
conventional looms. The Association's members produce spun and open-end yarn, grey,
printed dyed fabrics and bed linen.
The role of APTMA
As per charter and by-laws, aims and objectives of the Association are;
1. To encourage friendly feeling and unanimity amongst Textile Mill owners on all
subjects connected with their common good.
2. To secure good relations between members of the Association.
3. To promote and protect the trade commerce and manufactures of Pakistan in general
and of the cotton trade in particular.
4. To consider questions connected with the trade commerce and manufactures of its
members.
5. To collect and circulate statistics & information classify relating to the trade,
commerce and manufactures of its members.
6. To take all steps which may be necessary for promoting, supporting or opposing
legislative and other measures affecting the trade, commerce or manufactures of its
members.
7. To make representation to local, Provincial and Central authorities on any matter
connected with the trade, commerce and manufactures of its members.
8. To arbitrate in the settlement of disputes arising out of transactions, piece goods, yarn
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and other manufactured goods between parties willing or agreeing to submit to arbitration
in accordance with the Arbitration Rules of the Association.
9. To advance and promote commercial and technical education connected with the trade
and Commerce of its members.
10. To undertake special inquiries and initiate or support any action for securing the
redress of legitimate grievances connected with the trade or commerce of its members.
11. To take any action which may be conducive to the extension of the trade and
commerce of its members or incidental to the attainment of this object?
12. To subscribe, to become a member of and cooperate with any other Association
whether incorporated or not whose objects are altogether or in part similar to those of the
Association and to procure from or communicate to any such Association such
information as may be likely to forward the objects of this Association
13. To establish or aid in the establishment of funds to benefit employees of the
Association or the depending of such persons and to subscribe, donate or guarantee
money for charitable or benevolent purposes at the discretion of the Association.
14. To regulate conditions of employment in the industry conducted or carried on by its
members.
15. And generally to do all that may be necessary in the interest of the realization of the
above objects of the Association directly or indirectly
The Organization
Principal Office is located at Karachi and Regional Offices are at Karachi, Lahore
and Peshawar. The Principal Office functions under the administrative control of the
Chairman and Central Executive Committee. It deals with the affairs connected with
textile trade and industry effecting members relating to Federal Government, whereas
matters concerning Provincial Governments are dealt by the Regional Offices under the
direction of Regional Chairmen.
The Chairman and Vice-Chairmen from Regional Offices are elected by the members
annually and are charged with implementing the policies and program directives decided
by the Central Executive Committees. The Chief Operating Officer and Secretaries are
responsible for carrying out day-to-day affairs and programs of the Association. The
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Central Executive Committee continuously reviews the policies and programs of the
Association and establishes priorities accordingly.
Statistical and Economic Information
The Association collects and compiles statistical and economic data on the textile
industry mostly from a number of government sources and publishes Chairman's Annual
Review to keep Association members and other sectors related to the industry fully
informed about production and marketing trends in Pakistan and world. In addition,
special reports are developed periodically on specific subjects at the request of the
various committees and government agencies.
The annual general meeting of the Association held each September is an
important component of APTMA's total program. Through this vehicle, industry
members come to know each other's issues/problems and have time to asses industry
trendsin an atmosphere part from day to day operations. APTMA's activities and specific
areas of interest are addressed through its Standing Committees, chaired by an industry
executive.
Membership
APTMA membership consists of partnerships and or individual proprietorships,
which operate machinery for spinning, dyeing, texturizing, twisting, or otherwise
processing of yarn, thread, or cordage, grey, printed and printed cloth and made ups for
sale.
The expenses of maintaining APTMA's professional staff and offices are met from the
annual subscriptions and services provided to members. APTMA Principal Offices is the
central administrative organization, but each member has its own offices and governing
board.
For information about Membership, Chief Operating Officer of APTMA, Principal
Office, can be contacted.
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INTERLOOP lies in the hosiery division that is why it is important to introduce PHMA
(Pakistan hosiery manufacture association). Hosiery is the sub-part of textile sector .
Pakistan Hosiery Manufacturers Association
Pakistan Hosiery Manufacturers Association is the premier trade organization
representing the hosiery and knitwear industry accelerating and providing growth in all
sectors of the economy, generating immense employment and promoting national self
reliance.
Its history dates back to the year 1960 when Pakistan Hosiery Manufacturers
Association was established by a few dedicated industrialists and leading manufacturers
of hosiery and knitwear and registered with the ministry of commerce under section 26 of
the companies act 1913 on the 7th day of July 1960 and incorporated under the
companies act 1913 on the 31st day of august 1960 with the main object: "to promote,
develop, protect, stimulate and encourage the hosiery, knitwear and all made-ups, fabrics,
home textile products of cotton, wool, silk or man-made fibers and to raise the standard
of their production and enhance exports" among other aims & objects.
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Company profile
Interloop started out in 1992 with just 10 knitting machines, it has over 1400
machines and a workforce of 9500 now, and has transformed itself into SOUTH ASIA'S
largest sock manufacturer and exporter offering the highest quality socks at a level of
service unknown in our industry. It is located in Pakistan's Industrial hub Faisalabad; also
known as the "Manchester of Pakistan". Interloop is an integral part of this business
community, continuously striving to revolutionize business practices in this region.
Interloop is a complete vertical unit offering a wide range of price points and
needle counts and is on the cutting edge in terms of the latest technology for each
production process. They believe our success is due to a highly focused concentration on
quality and speedy turnaround; a combination which increases our customers' edge in a
highly competitive marketplace. In pursuance of our goal to achieve and maintain good
quality, Interloop has now set up a high-tech spinning unit that will ensure finest quality
yarn made from the best available natural cotton. This project will enhance the value of
money for their customers by offering rates that are even more competitive to our clients
Hard work and utmost commitment from its employees and management, strict
quality control measures, timely shipments and reliable service standards have been
paramount towards Interloop's phenomenal growth. It is one of the very few firms in
Pakistan with an impressive social responsibility portfolio, realizing that a commitment to
sustainability in all areas of commercial activity endorse the long-term interests of a
business.
Year Established : 1992
Total Area of Factory: 3,232,000 SQ FT
(300,000 SQ MTR)
Total Covered Area Hosiery Division - I: 495,600 SQ FT
( 46,059 SQ MTR)
Total Covered Area Hosiery Division - II: 634,530 SQ FT
(58,972 SQ MTR)
Total Covered Area Spinning Division: 325,000 SQ FT
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Capacity
Knitting per month 2.5 Million dozens
Dyeing per month 2.7 Million dozens
Packing per month 2.7 Million dozens
Minimum order qty 2,500 dozens( variable as per terms)
Minimum Lead time 45-60 days after approvalsShort lead time possible for repeats
Interloop complies with world's most demanding, quality and social standards.
WRAP
ISO 9001 REV 2000.
CTPAT.
OKEOTEX.100
SA-8000
ISO-14000
Not only the largest and finest quality sock manufacturer in South Asia,
INTERLOOP also has a huge and flexible production capacity that enables us to
offer a wide range of high quality socks in thousands of styles for all age groups.
INTERLOOP offers a wide range of socks in most needle categories, with
specialization in 108N, 120N, and 168N for Boys, Girls, Ladies and Men. Although
we feature cotton terry socks, we can offer products made with Coolmax, Cordura,
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merino wool, rayon, SORBTEK, Far Infra Red, polypropylene, acrylic, Tactel and
many other unique fibers.
Our broad variety includes a wide selection of sport and casual socks made from the
finest Pakistani cotton and many other natural and man-made yarns. All sport and casual
styles are featured including:
Walking
Running
Skiing
Tennis
Soccer
Hiking
They can provide our customers socks covering a broad spectrum including the finest
quality merino wool socks from special Australian wool to 3-D infants' socks using a
seamless toe closure
Vision statement
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"We will strive to be one of the leading players in the global hosiery business by
providing best value to our stakeholders through improving our processes to match best
international practices. We will diversify in to other fields."
Mission statement
To achieve our vision by having;
1 An organizational environment that our employees are our asset.
2 An environment that is cost effective and quality conscious.
3 Satisfying the stakeholders at national and international level.
4 "Quality" and "Time" conscious customer service by providing every type of
sock.
5 Sustained growth in earnings and profitability.
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SOCKS IDENTIFICATION
Many types of socks are produced in the Interloop. There are two ways to identify socks
o Fabric wise
o Style wise
Fabric Wise
o Plain / No Terry
o Rough Terry/ Normal Terry
o Sandwich Terry
Plain or No Terry
No loops are formed inside the socks. It is also called dress socks
Sandwich Terry
In this type of sock main yarn runs over platting yarn and under platting yarn
This becomes like
o Main yarn
o Platting yarn
o Main yarn
If we pick up yarn from outer side of socks, only main yarn will come out. Its outer
surface seems soft and good-looking. Two types of sinkers may by used during formation
of sandwich terry but it depends upon the terry types.
o Full Terry
o Half Terry
o Short Terry
o Long Terry
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Normal or Rough Terry:
In this sock, main yarn and platting yarn run side by side during the formation of Normal
or Rough terry. If we pick up yarn from outer side of socks, both main yarn and platting
yarns will come out. Its outer side seems rough and if we put it under ultra violet light, it
will glint or shine. The rough terry may also be half or full terry.
Style Wise Identification
Crew Socks
Quarter Socks
Dress Socks
Tube Socks
Low Cut Sock
No Show Socks
Football Socks
Ankle Socks
Arch Support Socks
Reverse Terry Socks
Miscellaneous Socks
Crew Socks
It is a complete socks and contains all parts of socks such as welt, long rib, ankle, heel
and foot etc. it is also called mid calf socks.
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Dress Socks
It is like crew socks but does not contain terry inside (loops).
The people normally dress in it. In this kind of socks, the portion below welt and above
heel is called leg.
Quarter Socks
It is also like crew socks but main difference is rib length. Its rib is short (up to quarter
length of crew) and rests of the parts are same like crew socks.
Tube Socks
Another style of sock is tube sock. This sock is like long tube. It does not contain any
type of heel and it is straight
like tube.
Ankle Sock
It is very common sock now a day particularly in ladies. The sock, which does not have
rib and wraps up to ankle of foot, is called ankle socks. The height of welt is from 2.5
cm-4 cm.
No Show Sock
The sock, which remains inside the shoes after wearing and is not visible out side, is
called no show. It is also more popular in ladies.
Football Sock
It contains long rib or leg portion normally over the calf, such kind of socks is called
football socks.
Arch Support Sock
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The elastic band, which is knitted in the socks normally at foot or ankle, is called ARCH
SUPPORT. The socks' having such elastic band is called Arch support socks.
Parts of socks
Welt
Rib
Ankle
Heel
Foot
Toe
Linking course
Clip
Tie down
Change over
Motif
Window
Stripe
Vale
Merchandising Department
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Merchandizing department is 1st department from where the business I started.
They work as a bridge between customer and organization.
They are responsible for all the communication like inquiry pricing order conformation
status about order delivery loading on vessel is done through this department.
Merchandising department is the back-bone of Interloop Limited. This department is the
family of highly educated and skilled persons, who have excellent communication and
working skills. They perform their duties from inquiry generation to the delivery of an
order.
Merchandising process is started from inquiry generation and by passing through
various processes, ends at the satisfaction of the end-user. Required qualities of a
merchandiser are good communication and negotiation skills, temperament and working
capability as a family member. Will to do work is the main requirement of the job.
They have two sections
1. American section (America, Canada, Australia
2. European section (England, France, Germany Italy Netherlands etc
Main customers of Interloop Ltd.
K MART
JCPENNEY
SEARS
PUMA
FILA
CALVIN KLEIN
GOLD TOE
WALMART
LEVI.S
REEBOOK
TARGET
DUNNES
There are certain responsibilities of the merchandiser
Marketing
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Communication with customer
Order confirmation
To get approval of sampling
Develop and approvals of accessories
Production supervision and follow-up
Trim card approval
Approval of proto samples
Order status our delay information forward to the customer
They connect the entire department with customer indirect
Merchandising Process:
Following are the Merchandising processes in Interloop Limited:
Inquiry Generation:
Business inquiry is generated by the customer, in which different certifications,
production and quality systems are discussed and after agreement between the customer
and the factory, product sampling detail sheet is delivered to the factory by the customer,
on the basis of these details product sample is produced.
Sampling:
Merchandiser puts the details of the product in Oracle based Production
management system; this form is called sampling request form. This form is delivered to
the sampling department through system generated mail. This detail covers the socks
type, fiber composition, fabric construction, color code and size of the socks.
Merchandiser receives the samples and checks it according to the customer’s given
specifications and sends it to the customer.
Purchase order:
After getting approval of the sample from the customer, he sends purchase order
sheet to the merchandiser, on the basis this purchase order and sampling data sheet from
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sampling department, merchandiser do the costing and negotiation with the customer is
done. After confirmation of price, capacity booking is done and delivery date is also
confirmed. Merchandiser gets the order through this purchase order, this purchase order
covers the price, quantity, colors and size of the socks.
Order Follow-up:
After the confirmation of the order, merchandiser enters the detail of the purchase
order in the order sheet form, this mail is delivered to the production planning department
and other departments, and price of the order is not mentioned in this system generated
mail.
Communication Process:
As production is in process communication with the customer is continued.
Sometimes we get information from the customer regarding any change in the packing
accessories and change in the production process. As merchandiser gets this information,
he delivers it to the concerned department and PPC.
Arrangement of Accessories:
All accessories to be used in the packing of socks .e.g. stripes, poly bag, UPC and
stickers, are arranged by the merchandiser, most of these accessories are imported, so
merchandiser is responsible to assure that these accessories should be available in time.
Keeping in view of the availability of these accessories delivery date is confirmed.
Delivery of the Order:
Merchandiser follows his order in production, to check quality and short fall.
Surprises are sudden, so he should keep in touch with the production about the current
status of the order. Surprises happen when delivery date is near, if any problem occurs
and it is knowledge of the merchandiser, he can communicate with the buyer timely on
the delivery date, if knowledge comes late, this can turn order to suffer. When order is
near to complete, merchandiser informs the export department to arrange container for it.
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After the delivery of the shipment to the buyer, merchandisers get L/C and
necessary documents and forward it to the export department.
Hierarchy of Merchandising department:
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Due to work load and number of customers, this department has two sections, first section deals with the USA based customers and the second-one deals with the European and Hong Kong based customers. Hierarchy is following:
Production Planning and Control (PPC) Department:
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Marketing Director/CEO
Marketing Manager USA
Marketing Manager Europe
Asst. Manager Merchandising
Sr. Officer Merchandising
Asst. Manager Merchandising
Asst. Officer Merchandising
Officer Merchandising
Asst. Manager Marketing
Sr. Officer Merchandising
Sr. Officer Marketing
Officer Merchandising
Officer Marketing
Asst. Officer Merchandising
Asst. Officer Marketing
Trainee Executive
Trainee Executive
Trainee Executive
PPC has a significant importance in Interloop Limited. Merchandiser has access
and link to the other department through PPC. Through mutual understanding and co-
ordination between merchandising and PPC order information is delivered to all
departments. Hence, PPC is a bridge between merchandiser and factory. Merchandiser
only gives the surface knowledge to PPC and PPC will explain each and everything to the
concerned department.
Responsibilities of PPC:
Main responsibilities of PPC are following:
Sampling of the product according to the customers specification.
Planning of the raw materials.
Planning of time and action plan.
Planning of accessories and cartons.
Deliver information of a purchase order to all the departments.
Ensure the on-time delivery of the order.
Trim card/ approved sample delivery to all departments.
Sub-Divisions of PPC:
In Interloop Limited PPC is divided into four sub-divisions, these are following:
1. Sampling
2. Planning
3. Work-order
4. Commercial
5. Designing
Sampling:
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Sampling is responsible for producing samples according to the buyer’s
specifications. Merchandiser sends sample request, through system generated mail,
sampling accept it or rejects it, after acceptance sampling sends detail to the merchandiser
about its availability, if they rejects it, then they also gives reasons of it. In absence of the
Research & Development Department, sampling department is doing the same job.
Sampling has 8 socks knitting machines in production hall, which is under observation of
a foreman.
Types of samples:
Presentation samples.
Sale-man’s sample.
Pre-production samples.
Shipment samples.
Presentation samples:
These samples are also called proto-type samples, these samples are made
according to buyer’s specifications. These are 4-16 in numbers according to buyers
demand in a single size.
Salesman’s sample:
These are shipped to the buyer after the approval of presentation samples. These
are made in all sizes, colors according to customer’s specification. These are 20-30
dozens in quantity. Customer pays the production of these samples, if order is not given.
Pre-production samples:
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These samples are made after getting purchase-order. Its quantity also varies
according to customer’s demand. These samples show that what will be the quality and
production of the product when it will be made in bulk quantity.
Shipment samples:
These samples are sends to the buyer when a specific purchase order is being
shipped to the buyer. These samples show the picture of the bulk production.
Sampling department also gathers the information about its production/12 hrs,
dyeing recipe, sample reference number, in order to produce it when it is required.
Planning:
Merchandiser sends order sheet to the planning and work-order division. Planning
sub-division does planning e.g. quantity, production time, of the Purchase order (P/O)
and checks the availability of all the raw materials and then tells the merchandiser about
the arrival date of the raw material. If yarn is not available then it will ask commercial
sub-division to arrange it.
Work-order:
Work-order gets information from planning and compare this information with
the sample data sheet and further production planning is done and all the information is
sent to the other production departments e.g. knitting, toe closing, batch store, processing,
quality assurance, finishing, packing, export department. These sheets are named of the
concerned department like knitting plan, processing plan, toe closing plan, packing plan,
carton plan loading schedule.
Commercial:
Commercial department is responsible of arranging local accessories like cartons,
hangers, tag pins, imported yarns. Planning department tell them that the required yarn is
not available in yarn store, then commercial department confirms it from store and then
order it and give available date of the yarn.
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Designing department:
Designing department design the motif or a design to be knitted on the socks in-
house for local buyers and export customers also. It also make designs and knit it, so that
in future, if that type of design is already practiced then there will be faced no difficulty
in re-producing that design. This department is working individually under supervision of
PPC department.
Co-ordination among Different Departments of Interloop Limited