Delivering an Interact Listener Journey Creating High Value Opportunities to Interact Jon Parker 07710 359420 Scott Davies 07545 808481 The Interact Customer Journey™ Created by Mobile Marketing Experts for Marketing Professionals
May 24, 2015
Delivering an Interact Listener Journey
Creating High Value Opportunities to Interact
Jon Parker07710 359420
Scott Davies07545 808481
The Interact Customer Journey™
Created by Mobile Marketing Experts for Marketing Professionals
Delivering an Interact Listener Journey
Use Interact to drive Engagement
• Print - Interact provides a measurable call to action connecting traditional advertising and PR to digital.
• Outdoor advertising - connecting traditional billboards to digital & capturing user data (not QR).
• Digital Signage - enabling interactions and ‘name & picture’ in lights.• Mobile - SMS/MMS campaigns• TV - Interactive advertising• Radio – Listener Response (advertising) and Interaction
All our campaigns and projects are aimed towards PC, mobile & tablet users – Managed on a SINGLE platform
Delivering an Interact Listener Journey
Why Interact™?
Because Interact achieves three benefits
1) Improve the Listener Experience: • By providing opportunities for prospects to ‘self-serve’ for instant,
relevant information with context to their requirement.
2) Drive Business Development & Support the Listener Journey: • By generating qualified leads – identify prospects and capture
pertinent profile data. Ideal for delivery of eVouchers, special offers etc. for driving footfall/sales/web traffic.
3) Increase ROI and reduce ineffective spend: • Measures campaign effectiveness - deliver significant ROI whilst
tracking the effectiveness of all mobile, social, web and traditional marketing.
Delivering an Interact Listener Journey
Subliminal Message
The Interact Listener Journey
provides our clients with:
• A future-proof interactivity platform generating interactions from social (FB &Tw), mobile (SMS & MMS), NFC, QR, mWeb & offline marketing e.g. Print. – in fact anything you have or have not even thought of.
• A demonstrable ROI and cost-savings• A tool to inform & direct campaigns• A clear & effective mobile strategy
Delivering an Interact Listener Journey
Executive Summary - Service Overview
SUSPECT PROSPECT CUSTOMER
AcquisitionLead Generation
QualificationCall2Action
Direct Response Ads
ConversionPresentationIllustrationQuotationContract
RetentionSelf-ServiceCross-sell
UpsellInsight - VOC
Event-Based Strategic
Campaigns
Calendar Dates &
Anniversaries
Ad HocBroadcast
Tactical
Listener Journey Timeline
Delivering an Interact Listener Journey
Radio Proposition
Listener Response
Cross Platform Listener Interaction
Delivering an Interact Listener Journey
Listener Response
Radio proposition for advertisers deliver interaction as part of an advertising sales pack.
- Identify listeners with a propensity to interact with the advertisers brand.- Capture listener data; mobile, email, name, postcode etc…- Provide brand with prospects in timely manner increasing advertiser satisfaction
Delivery:- Station offers advertisers an ‘interactive tag’- ‘Tag’ entices interaction and collects listener data- Service delivers content to user…
- e.g. Sample/PDF/Links/Video- System delivers ‘instant’ or periodical reports to advertiser
Benefits:- Supports the advertising benefits with the Station- Delivers repeat revenue opportunities to the Station
- (fortnightly service rental)- Managed by InteractMedia reducing risk and overheads
Example Tag Call to Action
To Try Powerade Zero textPOWER & your name
to 60111
Delivering an Interact Listener Journey
Listener Response
Cross Platform Listener interaction
Delivering an Interact Listener Journey
Cross Platform Listener Interaction
Listener interaction drives engagement and reduces distraction. Audiences are using social media more and more to share content and ‘talk’ about shows as well as having the desire to be part of programming.
Our ‘Interactivity Desk’ harvests not just SMS (existing accounts can remain), but Twitter accounts/#tags, FB page posts, profile images, email , and communication source….
Tags for harvested content – FB / Tw / SMS/ etc….Tailored to the show.
Real-time content: user tag/date/profile
Click for profile image
Message content can be opened edited and re published (e.g. online)
Publish or delete
Delivering an Interact Listener Journey
Cross Platform Listener Interaction (Part 2)
Using our Interactivity Desk – producers can create ‘Polls’ that can be instantly pushed to the listeners via online / Facebook / SMS with an easy ‘one click’ option.
Producer set up
Instant publish and feedback
Station Web Site
Delivering an Interact Listener Journey
Benefits & Features
Benefits
• Flexible FAST build. 80% of a solution is already built – it’s ‘Lego’ for mobile• Low cost subscription/licence based model.• Real-time leads generated reporting solution• All campaigns are measurable.• Drives engagement & sales whilst lowering the cost of acquisition
Features
• Interactive service to promote brand and spend• Incorporates SMS, video, email and the mobile website• Managed Service – used in print, in-store, online and TV/radio ads.• InteractMedia uses specific campaign codes to measure effectiveness in
order to drive better results and increase interactions.
.
Delivering an Interact Listener Journey
Here’s How We Do What We Do
Steps for Success
1. We work with you to plan your
campaigns and align them with
business & marketing objectives
2. All services are created along a
customer timeline and incorporate
calendar dates and events specific to
the customer within the campaign
framework
3. We build and test your campaign ideas
4. We launch and monitor results
5. We adjust & improve as we go.
6. We provide performance MI for your
consideration
Delivering an Interact Listener Journey
Our Tools
InteractMedia specialises in implementing unique mobile strategies from one-off promotional solutions through to integrated mobile systems to support ongoing marketing campaigns.
Our innovative build solution makes us more agile than any other solution on the market. This means we can provide the right solution for the right outcome, at speed and on budget.
We visually create your solution, instantly manage the content and data, launch quickly.
Dear Mr Davies, thank you for your comments. As a reward use this code for 10% off at www.xxxxx.com
VISUAL BUILD REALTIME MANAGEMENT TOOLS LAUNCH
Delivering an Interact Listener Journey
The Possibilities…
The possibilities are endless!
Mobile is the only 24/7 communication device that connects directly to the consumer.
Attracting the consumer is only half the battle… the next steps are to…
Engage With simple calls to action can generate interaction with rich media.
MotivateBy creating a value added service
RewardCustomers by allowing the to see their name in lights, or posting opinions and receiving voucher rewards.
CommunicateWith ongoing dialogues strengthening brand awareness and sales opportunities.
Delivering an Interact Listener Journey
InteractMedia UK Ltd
43 The Greenhouse. MediaCity UK. Salford. Manchester. M50 2EQ.
Tel +(44) 7710 359420 E: [email protected] W: www.interactmedia.co.uk