INTEGRATED MANAGEMENT INTEGRATED MANAGEMENT SYSTEMS SYSTEMS IIMS Policy
Nov 13, 2014
INTEGRATED MANAGEMENTINTEGRATED MANAGEMENTSYSTEMSSYSTEMS
IIMS Policy
Most would like to start askingMost would like to start askingwwhat is IMS.hat is IMS.
IMS simply stands for:IMS simply stands for:Integrated Management SystemIntegrated Management Systemthat entails 2 or more systems combinedthat entails 2 or more systems combinedunder a singular system for ease as well asunder a singular system for ease as well aseeffective management purpose.ffective management purpose.
DEFINITIONDEFINITIONINTEGRATIONINTEGRATION
Combination of various components into a complete and singleunit.
MANAGEMENT SYSTEMMANAGEMENT SYSTEMThe method by which an organization plans, operates, andcontrols its activities and utilizes the resources of money, people,equipment, materials and information in order to meet its goals& objectives.
INTEGRATED MANAGEMENT SYSTEMINTEGRATED MANAGEMENT SYSTEM“An Integrated management system is a management systemwhich integrates all components of a business in to one coherentsystem so as to enable the achievement of its purpose andmission”
•• One PolicyOne Policy
•• One ManualOne Manual
•• One Seamless business processOne Seamless business process
Genuine IMS should have . . .Genuine IMS should have . . .
Old ThinkingOld Thinking-- Stand Alone systemStand Alone system
Quality
FinancialFinancial HACCPHACCP
OHSOHS
Environment
OthersOthers
““ If thereIf there’’s a way to do it betters a way to do it better…………..Find itFind it ””
--ThomasThomas AlwaAlwa EdisonEdison
IMS Audit- Requirements
Commonrequirements
Specific requirements
Management SystemComponents
Policy
PRINCIPLES FOR INTEGRATIONPRINCIPLES FOR INTEGRATION -- BUSINESSBUSINESSAPPROACHAPPROACH
VISIONMISSIONVALUES
STRATEGICPLANNING
BUSINESSPLANNING
BUSINESSASSESSMENT
STRATEGICOBJECTIVES
CRITICALPERFORMANCE
MEASURES
DETERMINEPERFORMANCE
DRIVERS
PROCESSIMPROVEMENT
MANAGEMENTREVIEW
VALUE
NEEDS
Integrated Management System
ManagementResponsibilityManagementResponsibility
ResourceManagement
Measurement,analysis &
improvement
InputRealizationProduct
RealizationOutput
QUALITY MANAGEMENT SYSTEMCONTINUAL IMPROVEMENT
ProductService
Model of process approach
OHSAS 18001 & ISO 14001 Model
Policy
Planning
Implementation&
Operation
Checking&
CorrectiveAction
ManagementReview
ContinualImprovement
Similarity in Management Model
• Proactive / Preventive• PDCA• Continual Improvement
Difference in Focus of Commitment
• ISO9001:2000 (or 2008)Customer satisfaction
• ISO14001:2004Requirements for environment protectionby Society and Interested parties
• BS OHSAS18001:2007Requirements for occupational health andsafety by society and employees
Different philosophy of 3MS
• ISO9001:2000Customer focused – the basis for survival anddevelopment
• ISO14001:2004Harmonized with society – Win-win strategy
• BS OHSAS18001:2007Harmonized with the interests of employees– Win-win strategy
Application of the basicprinciples of ISO9001:2000 inISO14001 and BS OHSAS18001
Principle 1 – Customer focused• Customer a focal point of every organization.
Organization should understand and meet thecurrent and future customer expectations.
Application of Principle 1 in ISO14001• Specific sectors: sightseeing scene, organic food,
environment protection equipment• EMS characteristics = Quality characteristics• Very important for customer satisfaction
Application of Principle 1 in BS OHSAS18001
• Workplace safety including hazards generatedfrom outside sources
• Consideration for unsafe practices due tobehavior, ill health etc
• Reduces the numbers of dual second-party audit
Principle 2 - Leadership
• Effective Leadership create an environmenttowards reaching an organization’s goal
Application of Principle 2 in ISO14001
• Consider the needs of the stakeholders such ascustomers, owner, employees, supplier andsociety
• Set challenging EMS goals
Application of Principle 2 in BSOHSAS18001
• Consider the needs of the stakeholders such ascustomers, owner, employees, supplier andsociety
• Demonstrate the concerns on the safety andhealth issues of employees and interested parties
Principle 3 – Involvement of People• The involvement of every level of employee
proves to beneficial to an organization
Application of Principle 3 in ISO14001• Take the obligation to solve problems• Seek proactively the opportunities to improve• Regard ISO14001 as a good opportunity to lift
the environmental protection awareness andskill of employees
• Lift the image of organization• Be proud of your organization
Application of Principle 3 in BSOHSAS18001
• Take the obligation to solve problems• Seek proactively the opportunities to improve• Employees gain the feeling of safety and
achievement from work
Principle 4 – Process Approach
• The end result is reached more efficiently whenrelated resources and activities are managed as aprocess
Application of Principle 4 in ISO14001
• In planning of ISO14001 management system,adoption of input-output analysis method
• For the key process to improve EMSperformance, implement PDCA
Application of Principle 4 in BSOHSAS18001
• In planning of OHSAS18001 managementsystem, analysis of processes
• For the key process to improve OHSperformance, implement PDCA
Principle 5 – System approach to management
• The overall management of interrelatedprocesses adds to effectiveness and efficiency ofan organization
Application of Principle 5 in ISO14001 /BS OHSAS18001
• Understand the interrelationship betweenprocesses and the environmental impact andoccupational hazard that may befall on theenvironment and people working under thespecific premises
• PDCA mechanism to double check effectiveness
Principle 6 – Continual improvement
• Continual improvement is an ever-present goalof an organization
Application of Principle 6 in ISO14001 /BS OHSAS18001
• Adoption of PDCA as basic model• Adaptation to the continual developing
expectation of interest parties and society
Principle 7 – Factual approach to decision making
• Decisions are based on reasonable and deductiveanalysis of data
Application of Principle 7 in ISO14001
• Identify environmental aspects on the basis ofthe data collected by IER
• Establish corrective and preventive action on thebasis of the data collected by surveillance
• Evaluate the adequacy, suitability andeffectiveness of EMS according to the results ofinternal audit
Application of Principle 7 inBS OHSAS18001
• Identify hazards on the basis of the datacollected by IOR
• Establish corrective and preventive action on thebasis of the data collected by surveillance
• Evaluate the adequacy, suitability andeffectiveness of OHS according to the results ofinternal audit
Principle 8 – Mutual beneficial supplierrelationship
• Mutual beneficial relationship betweenorganization and suppliers is value-added foreveryone involved
Application of Principle 7 in ISO14001
• Identify the significant environmental impact inthe products and service of suppliers, establishprocedure and communicate to suppliers
• Build the relationship with suppliers on the basisof the social benefits and accountability
Application of Principle 7 inBS OHSAS18001
• Identify the significant hazards in the productsand service of suppliers, establish procedure andcommunicate to suppliers
• Build the relationship with suppliers on the basisof the social benefits and accountability
Improved effectiveness
Growing management system requirements
Regulatory requirements
Reduced number of audits per year
Reduced costs
Recognition
Pressure to continuously improve
Image building
Corporate direction
Marketing tool
Rationale for IntegrationRationale for Integration
Elements to be integratedElements to be integrated
• Policy (especially EMS & OHS)• Objective• Structure and responsibility• Training, awareness and competence• Communication• Documentation control• Record management• Monitoring and measurement• Corrective and Preventive action• Internal audit• Management review
OtherMgt
SystemsEnvironment
Quality
CommonRequirements of
IMS
Health &Safety
Env aspectsEnv mgt programOperational ControlNon conformancesEmergency prepLegal requirements
Requirements of IMS
Organization & responsibilityDocument ControlManagement Review RecordsCommunication Audit ,Training
HIRA, OHS Mgt ProgLegal Regts,Emergency Preparedness
Product realisationControl of product
and service
Specific requirementsOf the relevant standard
IMS – Common Requirements
• Policy , planning , Objectives
• Identification of the system
• Documentation /document and data control
• Records and records management
• Communication. . . Cont’d
•Structure and responsibility
•Management Review
•Training , Awareness and competence
•Audit and corrective action
IMS – Common Requirements
Example::•Legal and other requirements• EMS / OHS management programs• Consultation and Communication• Process and or Operational Control• Emergency preparedness and response• Performance measurement and monitoring• Accidents , incidents , non-conformances
and corrective preventive actions
IMS - Specific Requirements
Different philosophy of MS
• ISO9001:2000 (or 2008)Customer focused – the basis for survival anddevelopment
• ISO14001:2004Harmonized with society – Win-win strategy
• BS OHSAS18001:2007Harmonized with the interests of employees– Win-win strategy for a safe workplace
Different focus in audit
• ISO9001:2000 (or 2008)Process approach
• ISO14001:2004Significant Environmental Aspects
• BS OHSAS18001:2007Significant OHS hazards
Benefits from Implementing an IMSBenefits from Implementing an IMS
Rationalization of Resources
Cost-savings from Elimination of
Duplicative Work
Reduction of Complexity
Better Cohesiveness and Consistency
More focused & better-tuned Business ‘Engine’
Common visible framework for managing business
and risks
Customer confidence
Assurance to community and regulators
Possible Barriers & ProblemsPossible Barriers & Problems
• Poor selection standards and IMS model
• Competence of IMS Mgmt Representative
• Failure to align/link Corporate Processes
• Poor Integration of IMS Documentation
• Training of Internal Auditors and other staff
• Planning Procedures not Harmonized
• Poor Management Commitment to IMS
What is expected of an IMS Audit
Policy & ObjectivesManagement Responsibility & Leadership
IDENTIFICATION &ANALYSIS OF
NEEDS
MANAGEMENTREVIEW
&IMPROVEMENT
PLAN
MEASUREMENT&
MONITORING
ALLOCATIION OFRESOURCES
COMMUNICATION&
INFORMATIONSYSTEM
SYSTEM PLANNING&
IMPLEMENTATION
PROCESS & ACTIVITY MANAGEMENT
IMS Audit Approach
• Legal aspects
• All common requirements concerning the relevant standards
• All specific standards concerning particular system
• Audit duration for certification and follow-up audits
• Surveillance audits
• Competence of auditors
IMS - Audit DurationFactors influencing the duration of IMS audit• Character of the organization
- Size of the organization- Complexity of the processes- Number of locations- Nature of the businesses- Environmental aspects ofresources processes orproducts
- Possible OHS hazards & risksinvolved (state-of-art machinery)
Certification Consideration - IMS Audit Approach
IMS – Certification Readiness
•Maturity of the Organization
- Level of Integration- Previous state and maturityof any mgt system
- Historical aspects- State of legal compliance- Adequacy of PPE
1st Level : Negligible - Stand alone systems- Several MR’s- Planning mechanisms are different
2nd Level : Medium - Partial implementation- Several MR’s but a system
coordinator exists- Mechanisms of planning
3rd Level : High - Management commitment to IMS- Planning procedures are
harmonized- One System coordinator with IMS
tools
IMS - Level of Integration
Make stumbling blocks your stepping stones
to success … Jack Penn
Last Word