Page 1 October 17 th , 2014 Christelle Laot, PhD, MBA Insights into cold chain and air transportation fedex.com/healthcare Insights into cold chain and air transportation Latin American Supply Chain Expo 2014 San Juan, Puerto Rico, October 16-17, 2014 Christelle Laot, PhD, MBA - Technical Fellow
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Page 1
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Insights into cold chain
and air transportation
Latin American Supply Chain Expo 2014
San Juan, Puerto Rico, October 16-17, 2014
Christelle Laot, PhD, MBA - Technical Fellow
Page 2
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
What is included in “cold chain”? Term can be misleading since it does not refer to “cold” temperatures in particular
• “cold chain” is a term used to characterize
temperature-controlled storage, distribution and
transportation
• Products that are sensitive to temperature variations,
whether they be perishables such as fruits and
vegetables or more sophisticated drugs and medical
devices, are included in the term “cold chain”
• However, “cold chain” is often more narrowly used in
reference to temperature and time-sensitive high value
healthcare products
Page 3
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Why is cold chain getting so important? Factors driving growth and interest
• Manufacturing in countries with
lower production costs
• Growth in biological products
• Stricter regulatory environment
• Increased scrutiny on quality
aspects
• Deficiencies in supply chain
visible and/or invisible damages
• Profitable business for service
providers
Page 4
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Good Distribution Practices (GDP) From sections in Good Manufacturing Practices (GMP) to standalone GDP guidelines
Many GDP guidelines,
but no true international GDP accepted standard
Product Geography
Medicinal
Pharmaceutical
Biological
For human use
Veterinary
Active pharmaceutical
ingredients (APIs)
Country Regional International
USA
Canada
China
Ireland
…
…
European
Commission
WHO
IATA
PDA
Page 5
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Evolving regulatory environment Example of USP <1079>
USP 36 in 2013
Good storage and
distribution practices for
drug products
Describes good storage
and distribution practices
8 pages, including
extensive section on
environmental
management system
Former USP 35
Good storage and
shipping practices
Intended to provide
general guidance
6 pages
Title
Introduction
Overall
document
Equipment
Facilities
Page 6
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Common temperature ranges No general or universal glossary commonly accepted by all regulatory agencies
Celsius
(oC)
Fahrenheit
(oF)
-150 -20 0 2 8 15 25
Controlled Room
Temperature (CRT)
Cold or
Refrigerated
Frozen
Cryogenic
-238 36 32 -4 46 59 77
Cool
Main ranges
Other
ranges
Brief excursions outside of desired temperature ranges are typically allowed for a
well-defined time and temperature extent but remain product specific
Page 7
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Selecting packaging solutions Shippers are responsible for selecting appropriate packaging materials
FedEx guideline for temperature-controlled packaging solutions
Active and passive solutions (which could include gel packs, phase change materials,
dry ice) should remain effective for:
Expected transit time + 24 hours for domestic transportation
Expected transit time + 48 hours for international transportation
Be aware that validated packaging materials were tested in
environmental chambers under well-defined temperature profiles
Validated packages can fail under severe winter weather conditions
Understand optimal conditions
Instructions matter!
If you do not follow instructions provided by packaging supplier, then solution may fail
(for instance when gel packs are missing in insulated box)
Pre-conditioning of the products is often critical
Page 8
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Planning temperature measurements Shippers are responsible for placing temperature devices
Different technologies available on the market
Devices often calibrated by batch
Check accuracy of devices
Document setup of temperature devices (records, pictures)
Type of devices?
Number of devices per shipment?
Placement on shipment: in / out, top / bottom, which side?
Advice: be consistent with your methodology!
Temperature monitoring for regulatory requirements
Risk-based approach towards temperature monitoring vs. temperature
monitoring of each shipment
Page 9
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Greenhouse effects Direct sun exposure created heat buildup under clear plastic
Do not place
clear plastics
on
temperature
devices (no
clear tape, no
transparent
pouch)
or shipments
(no shrink wrap)
2014-09-01 09:00
2014-09-01 10:00
2014-09-01 11:00
2014-09-01 12:00
2014-09-01 13:00
2014-09-01 14:00
2014-09-01 15:00
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2014-09-01 20:00
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44
46
48
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52
54
56
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Te
mp
era
ture
(oC
)
Local date and time
Clear transparent
plastic pouch
White padded pak
Direct sun
White pak
White envelope
Brown small box
White small box
In shadow
Page 10
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Time interval between data points How much information do you want to capture in transit?
Events and
activities take
place for short
periods of time in
an express
transportation
network
Suggestion for
air transportation:
to capture 1 data
point every 15
minutes
2014-09-01 09:00
2014-09-01 10:00
2014-09-01 11:00
2014-09-01 12:00
2014-09-01 13:00
2014-09-01 14:00
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32
36
40
44
48
52
56
Te
mp
era
ture
(oC
)
Local date and time
Data collection:
3 minutes
1 hour
2 hours
In shadow
Page 11
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Account for device equilibrium time Temperature devices may need time to adjust to sudden temperature changes
taken in house
placed in car trunk
You may be
overestimating
duration of
temperature
excursion
Account for time lag:
here it took
TempTales about 1
hour to get readings
back to ambient
conditions
ideal reading
2014-09-01 17:10
2014-09-01 17:30
2014-09-01 17:50
2014-09-01 18:10
2014-09-01 18:30
2014-09-01 18:50
2014-09-01 19:10
2014-09-01 19:30
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Te
mp
era
ture
(oC
)
Local date and time
Clear transparent
plastic pouch
White padded pak
Direct sun outside
White pak
White envelope
Brown small box
White small box
In shadow outside
Page 12
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Save raw data, not only report Think of potential further analysis
Transportation providers may want to
obtain your raw data for further
analysis
Keep temperature measurements in
raw data format, not only saved in pdf
format
Reported temperature excursions may
be investigated internally by service
providers for continuous improvement
Raw data are easier to work with for
corrective and preventive actions (CAPA)
Page 13
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Selecting transportation provider
low high
Scale
low
hig
h
Fo
cu
s
Integrators
Freight forwarders, global
third party logistics (3PLs)
Transportation companies: truck, ocean, rail,
air (commercial, cargo)
White glove, specialty couriers
Page 14
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Puerto Rico Available transportation modes: air versus ocean
Main
transportation
advantage
Cold chain
solutions
Temperature
excursions
Speed
Portfolio of active
and passive
solutions
Gray zone
Not well
understood
Cost
Reefer container
Known in advance
AIR OCEAN
Page 15
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
FedEx Express The largest express transportation company in the world (revenues of $27B)
Custodial control
Speed
Reliability
Industry experts community
Links 99% of the world’s GDP
Page 16
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
FedEx Express flights in Puerto Rico Wide-body aircraft routes
Routing and schedule subject to change at any time
San Juan
SJU
TJSJ
-4:00
Aguidilla
BQN
TJBQ
-4:00
Airport city
IATA code
ICAO code
Local time (vs. GMT)
SJU
to MEM
BQN to
MEM
BQN
to IND
Departs in
the evening
M T W Th F M T W Th F
M T W Th
Departs in
the
morning
T W Th F Sa
Su
T F
Su
Plane type MD11 MD10-30
MD10-10
MD 10-10
As of Sept 2014
Page 17
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Variety of shipment types
What goes in cargo planes?
Letters 538,000 overnight
envelopes per day on
average within the US
Freight
Exceptional
shipments
Small
parcels
Page 18
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Airlines can control / stabilize in-flight temperatures! Reproducible environments can be created
Product
Manufacturer packaging
Packaging material
Container (ULD or active / passive solutions)
Aircraft
Airline objective:
To avoid freezing (0oC and below)
To minimize fuel consumption associated
with temperature control
Page 19
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
3 cargo compartments within B777F Location and distribution points for air supply differ between compartments
main deck forward belly
air supply on the
wall panels at
various openings
at a height of
about 40cm
air supply along
the main deck on
the ceiling at a
height of about
3.5m
aft belly
Page 20
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Temperature settings in B777F cockpit Temperatures need to be manually selected by pilots using temperature selectors
Main
deck
Aircraft
bellies
Page 21
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
FedEx aircraft temperature control Overall approach
Customer
feedback
Temperature
measurements
to confirm
reported issues
Establishment of
default temperature
settings
Thermal mapping
of aircraft
Systematic
collection and
analysis of
temperature data
Scientific
approach
towards research
studies
Literature
review
Compliance and
corrective
measures
Design and testing
of innovative FedEx
temperature
software
Development of
standard
procedures
Page 22
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Temperature devices on the main deck
Data logger channels 1, 2, 3 (on the sidewall panels on the side of “L” signs)
Data logger channels 5, 6, 7 (on the sidewall panels on the side of “R” signs)
Data logger channel 4 (next to plane internal sensor at the ceiling)
Data logger channel 0 (located within the SmartReader Plus box at the ceiling)
TempTales located at 70cm from the floor (total of 30 TempTales)
Total of 46 sensors
1 data point every 10 minutes
AFT FORWARD
cargo
door
cockpit
rigid
cargo
barrier
end
wall
48 cm or 19 inches
110 cm or 43 inches
84 cm or 33 inches
185 cm
or
73 inches
70 cm or 27.5 inches
2 types of re-usable temperature devices purchased from:
ACR Systems Inc. (8 channels per data logger)
SensiTech Inc.
Also of importance to technical study:
Plane internal sensors
Page 23
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Results with selectors on mid-position Both main deck selectors placed on mid-position (temperatures expected to be around 16oC)
B777F
CDG
Paris
France
LFPG
MEM
Memphis
USA
KMEM
+1:00 -6:00 Local vs. GMT
Location ID (IATA code)
City
Country
ICAO code
CDG-MEM lane (flight duration of 9h30)
winter
+2:00 -5:00 summer
Page 24
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Large temperature gradients
Mid-position for both
selectors in the
cockpit
Similar temperatures
(around 15oC) are
recorded near the
plane’s internal
sensors at the ceiling
for both sections of
the aircraft
However, the aft
section of the main
deck is colder than
the forward section
Temperatures at the top level of ULDs 10oC greater than those at 50cm from the floor
2011-11-19 22:00
2011-11-20 00:00
2011-11-20 02:00
2011-11-20 04:00
2011-11-20 06:00
2011-11-20 08:00
2011-11-20 10:00
4
6
8
10
12
14
16
18
20
landingtake-off
CDG-MEM
Tem
pe
ratu
re (
oC
)
GMT date and time
F-ceiling-plane A-ceiling-plane
F-L-top A-L-top
F-L-bottom A-L-bottom
F-R-top A-R-top
F-R-bottom A-R-bottom
Page 25
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Temperature distribution
Temperature can
get below the
freezing point near
the sidewall panels
6 hours after take-
off
Mid-position for both
selectors in the
cockpit
Temperature
distribution around
the main deck not
homogeneous
As much as 10oC difference at the same height level (70cm from the floor)
2011-11-19 22:00
2011-11-20 00:00
2011-11-20 02:00
2011-11-20 04:00
2011-11-20 06:00
2011-11-20 08:00
2011-11-20 10:00
-2
0
2
4
6
8
10
12
14
16
18
landing
Tem
pe
ratu
re (
oC
)
GMT date and time
T020
T053
T044
T092
T018
T022
T041
T007
T179
T151
T177
T094
T077
T098
T180
T100
T185
T142
T195
T165
T146
T187
T136
T131
T111
T191
T190
T144
T170
T172
CDG-MEM
take-off
Page 26
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
departure (15min
before take-off)
45min after take-off
2h15 after take-off
5h15 after take-off
8h45 after take-off
10min after landing
50min after arrival
Thermal mapping of B777F main deck Contour graphs help in visualizing temperature distribution at 70cm from the floor
containers
containers
containers
containers
containers
containers
containers
cargo door
CD
G-M
EM
fli
gh
t (b
oth
sele
cto
rs o
n m
id-p
osit
ion
)
Areas around
and in front of the
cargo door are
the coldest within
the cargo
T (oC) cockpit
Page 27
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Outcome: controlled temperatures Default temperature settings implemented for the whole B777F fleet on all routes
• Time and temperature sensitive shipments are typically placed on
the main deck
• If needed, temperature settings in the B777F bellies can be
adjusted to accommodate healthcare shipments
Temperature profile around containers after 9 hours in the air:
Main deck: 8oC (bottom level) to 20oC (top level of containers)
Forward belly: 7oC to 15oC
Aft belly: 2oC to 8oC
Page 28
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Aircraft temperatures
Determination of hot and cold spots within cargo compartment
Temperature gradients along the height of shipments (top warmer than bottom)
Conditions vary slightly for each flight:
• temperature at departure
• time and conditions on tarmac
• mixture of shipments within the cargo
containers
Mid-position temperature setting; devices placed at 70cm from the floor panel
cockpit
cargo door
MD11 temperature profile 3h30 after departure T (oC)
MD11 main deck
FedEx determines its best practices through scientific studies leading to thermal mapping of aircraft
Page 29
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
• Proprietary FedEx B777F temperature software designed by
FedEx aircraft engineers
• Information in near-real time during B777 flights
ACARS messages
• Temperature data archived on internal server
• Reports
Compliance across the FedEx B777F fleet
Risk-based approach focusing on main transportation lanes for healthcare
shippers
Access to aircraft temperatures B777F temperature data accessible in near-real time and archived
Page 30
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
0
10
20
30
800
900
1000
2012-01-31 00:00
2012-01-31 04:00
2012-01-31 08:00
2012-01-31 12:00
2012-01-31 16:00
2012-01-31 20:00
2012-01-31 00:00
2012-02-01 04:00
2012-02-01 08:00
0
20
40
60
Te
mpe
ratu
re (
oC
)
Pre
ssure
(m
bar)
Hum
idity (
%)
GMT date and time
Environmental conditions in flight
BOS
0oC
SIN
29oC
KIX
6oC
MEM
13oC
B777F B777F MD10
SenseAware®
powered by FedEx
offers near-real time
monitoring of: Temperature
Pressure
Relative humidity
Position
Light
Multi-sensor devices
can be programmed to
send alerts if a
shipment travels off-
route or is exposed to
unexpected conditions
Learn more at
senseaware.com
Page 31
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Thinking of lane mapping? Risk-based approaches towards shipping solutions
Temperature measurements and analysis can lead to a comprehensive
strategic risk-based approach towards shipping
Elements to consider: • Transportation mode (air / ocean / road / rail)
• Shipment type (parcels, freight)
• Carrier
• Transit time
• Origin / destination
• Packaging solutions
Develop a methodology, such as: • High volume lanes
• Nature of products being shipped
• Specific origin and destination
• Regions or zones
Page 32
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Risk of temperature excursion by air? The highest risk is sometimes near shipment origin rather than near final destination
FedEx Priority Overnight® US shipments:
Delivery next business day by 10:30am local
time to most areas
Temperature
devices
programmed for 1
data point every 4
minutes and placed
inside FedEx®
boxes
Example of temperatures experienced
by small packages without special
thermal protection in FedEx Express®
air transportation network
2013-08-20 16:00
2013-08-20 20:00
2013-08-20 00:00
2013-08-21 04:00
2013-08-21 08:00
2013-08-21 12:00
2013-08-21 16:00
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42
opened
in office
in Memphis
Te
mp
era
ture
(oC
)
Eastern date and time
Origin location:
Walnut Creek, CA
Phoenix, AZ
Dallas, TX
New York, NY
POD
scans
at address
PUP
scans
Page 33
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
2013-08-12 11:00
2013-08-12 19:00
2013-08-13 03:00
2013-08-13 11:00
2013-08-19 14:00
2013-08-19 22:00
2013-08-20 06:00
2013-08-20 14:00
10
12
14
16
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20
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30
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40
Week 2
Tem
pera
ture
(oC
)
Eastern date and time
Week 1
Example of shipping lane study Transportation providers can act as consultants
Collaboration with healthcare
shipper on lane mapping
studies in the summer
Outcome: keep shipments
under controlled
environmental conditions until
latest possible time
• From main distribution center in
Florida to various locations all over
the US
• No special thermal protection
• FedEx Priority Overnight® US
shipments: delivery next business
day by 10:30am local time in most
areas
First flight to MEM
Packages
stayed inside air
conditioned
building until
5:00 PM
Packages placed in
non-temperature
controlled trailer at
shipper site once
ready
Page 34
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
• Plane-related: Plane type, cargo compartment
Temperature gradient, draft by the door
• Shipment type: letters / parcels / freight
• Container-related: Type, material
Shipment position, mix
Sort impact
• Service level
• Day versus night operations
• Day of the week for shipping
• Seasonality
Air transportation parameters
Page 35
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
2012-09-11 07:00
2012-09-11 09:00
2012-09-11 11:00
2012-09-11 13:00
2012-09-11 15:00
2012-09-11 17:00
-2
0
2
4
6
8
10
12
14
Exterior, Side 4
Interior, Side 4
Exterior, Top
Interior, Top
Exterior, Side 2
Tem
pe
ratu
re (
oC
)
GMT date and time
B777F flight
MEM-CGN
forward belly
2-8oC compartment
Plane-related parameters (type, compartment) Temperature differences
Additional shipment aspects: Top vs. bottom
Sides
Side 4 placed in
front of cargo door
with temperature
device at the
bottom level take-off landing
FedEx® thermal blanket solution
Page 36
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Shipment type: letters Letters are handled in a separate automated sort system
Dedicated sort
system: conveyor
belts and bags,
which are placed
in containers
Buildings are typically
temperature
controlled
Page 37
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Shipment type: small parcels
From conveyor belts to containers
Page 38
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Shipment type: freight
Palletized freight is
placed on cookie
sheets (PMC, PAG, …)
Comment: bypass containers are handled as freight
shipments and do not go through sort at all transit
locations
Page 39
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Container type, position and mix Letters and small parcels travel in containers
Unit Load device (ULD)
Standard IATA codes: AYY, AKE, AMJ, …
Different materials: aluminum, polycarbonate
Shipment position within container
Other shipments within the container
MEM
Sunday
afternoon
2014-08-24 07:00
2014-08-24 11:00
2014-08-24 15:00
2014-08-24 19:00
20
22
24
26
28
30
32
34
36
38
40
42
44
46
48
Tem
pera
ture
(oC
)Local date and time
ULD made of:
clear plastic
clear plastic
aluminum
aluminum
aluminum
reported
weather
of 37oC
Page 40
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
2014-08-17 08:00
2014-08-17 10:00
2014-08-17 12:00
2014-08-17 14:00
2014-08-17 16:00
2014-08-17 18:00
2014-08-17 20:00
22
24
26
28
30
32
34
36
Te
mp
era
ture
(oC
)
Local date and time
Transit through
different airports:
FLL
(AYY container)
MIA
(AMJ container)
MD11
main deck
2014-08-17 08:00
2014-08-17 10:00
2014-08-17 12:00
2014-08-17 14:00
2014-08-17 16:00
2014-08-17 18:00
2014-08-17 20:00
22
24
26
28
30
32
34
36
MD11 flight
Te
mp
era
ture
(oC
)
Local date and time
AKE container
in aft belly
AYY container
on main deck
Sort impact
Case study: • Friday shipping
• Bypass
container
• Staged in MEM
over the
weekend in
temperature-
controlled facility
(not available for
general cargo)
• Sort in MEM on
Sunday morning
• Tarmac
exposure for a
few hours
MEM MEM
Sunday
afternoon
Sunday
afternoon
Journey of small parcels sent together for same final destination
different containers different cities
Page 41
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Service level Various transit times depending on chosen speed of transportation
Options offered to shippers: Domestic transportation: overnight vs. deferred
International transportation: priority vs. economy
Different boarding priorities onboard FedEx planes
Think of consequences related to:
Exposure to outside environmental conditions
Tarmac time
Page 42
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Day vs. night operations Red flag: sun exposure on tarmacs during daytime
Commercial airlines and
freight forwarders are most
likely to operate during the
day
Consequences: sudden or
prolonged exposure to direct
sunlight for general cargo
MEM
Sunday
afternoon
FedEx Express priority
services typically fly
overnight
reported weather
of 32oC
2014-08-17 09:00
2014-08-17 11:00
2014-08-17 13:00
2014-08-17 15:00
2014-08-17 17:00
2014-08-17 19:00
22
24
26
28
30
32
34
36
Te
mp
era
ture
(oC
)
Local date and time
Tarmac time:
30min
1h30
Page 43
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Day of the week Monday-Thursday vs. Friday shipping
Example for FedEx
Priority Overnight® US
shipments
If shipping from Monday
through Thursday • Night flight
• Delivery on next morning day
If shipping on Friday • Night flight on Friday evening
• Tarmac on Saturday
• Day operations on Sunday
• Delivery on Monday morning
Page 44
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Seasonality Winter versus summer profiles to fulfill regulatory requirements
Complexity of global shipments Shipment could experience winter in one region of the world and summer in another one
When to plan temperature tests? • Be ready to test under worst conditions (not always same time during the year)
• Profiles are never completely reproducible
• Weather forecasts are the most important decision-making parameters whenever you
want to ship
Page 45
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
• Evaluate risk of temperature excursions
• Consider contracting special products and
services:
On a seasonal basis
For lanes with high risk of temperature excursions
• Speak to technical experts
Recommendations
Page 46
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Full portfolio for temperature control Transportation provider know-how and expertise will help you design appropriate solutions
• Global transportation capabilities and technical expertise
• Monitoring and visibility
• Regulatory expertise
Page 47
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Special operational features Healthcare transportation products and services differ from general cargo
Features of service for FedEx Priority Alert®:
• Contract-based service available for a few industries Single point of contact at FedEx
Customized communication preferences
• Special handling code Shipments easily identified at FedEx locations
• Priority boarding Paperwork moved ahead of the queue for international clearance
• Shipments stored in temperature-controlled facilities over
weekends Cold storage, re-icing and gel pack replenishment for delayed shipments
Page 48
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Contingency planning Ongoing investment in cold chain infrastructure
Temperature-controlled
storage
fedex.com/us/healthcare/temp-control/index.html
Missed plane connection
Plane mechanical failure
Bad weather
Lack of proper documentation for customs clearance
Clearance backlog at regulatory agencies (such as FDA)
Dry ice capacity constraints
Unexpected
events could
always arise
while in transit
Page 49
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
Leveraging technical experts is key! Speak to subject matter experts prior to shipping
Project engineers
trained in cold chain area
Packaging solutions
Planned routing
Special requests
Packaging engineers
Guidance on packaging
Testing laboratory
Technical fellow
Research studies
Temperature profiles and mapping
Knowledge of cold chain quality and regulatory aspects
of Good Distribution Practices (GDP) associated with
transportation
FedEx has an
impressive
internal network
of experts
Page 50
October 17th, 2014 Christelle Laot, PhD, MBA
Insights into cold chain and air transportation
fedex.com/healthcare
• Puerto Rico is connected to the US daily by FedEx
Express® cargo flights out of San Juan and Aguidilla
• Air transportation is complex and inside knowledge is
often needed to interpret temperature results
• FedEx cold chain experts seek to understand your
business and can help you design appropriate solutions
• Shipments handled as general cargo could stay on
tarmacs for many hours
• Special products and services are available to minimize
risk of temperature excursions in transit
Key takeaways
Questions? Direct contact ([email protected]) or fedex.com/healthcare