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Sameer Issa | Strategic Advisor on Innovation & Experience Design Innovation & Experience Differentiation The Key for Success in a World of Disruption & Change 1 Innovation & Experience Differentiation
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Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Jul 22, 2015

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Page 1: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Innovation & Experience DifferentiationThe Key for Success in a World of

Disruption & Change

1Innovation & Experience Differentiation

Page 2: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

“Its is not the strongest species that survives, not the most intelligent, but the one most responsive to change”

Charles Darwin

2Innovation, The Key for Success in a World of Change

Page 3: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

The Power of the universe, life & through all forms of creations.

3Innovation, The Key for Success in a World of Change

Evolution; Adaptability to change

Page 4: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design 4Innovation, The Key for Success in a World of Change

The Key of The Universe

Page 5: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

“The arrogance of success is to think that what you did yesterday

will be sufficient for tomorrow.”

William Pollard

5Innovation, The Key for Success in a World of Change

Page 6: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Maintaining Relevancy to The Increasing Level of Change!

Todays’ Most Critical Challenge

6Innovation, The Key for Success in a World of Change

Page 7: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Forces of Disruption18th-21st Century

7Innovation, The Key for Success in a World of Change

Industry

Technology

Experiences & Innovation

18th Century 19th Century 20th Century 21st Century

Dis

rup

tio

n L

eve

lL

ow

Hig

h

Product Focus

Information

People

Page 8: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Business Challenges in The World of TodayGlobalized Competition Slowing Economy Technology Disruption Behavior Changes Differentiation Increasing Expenses Shrinking Profits Fragmentation

8Innovation, The Key for Success in a World of Change

Page 9: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Everyone has a strategy until he gets punched down in the face. Change takes everyone

by a storm; businesses, brands, communities & Governments.

9Innovation, The Key for Success in a World of Change

Change hits by a Storm

Page 10: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design 10Innovation, The Key for Success in a World of Change

Political disruption in the Middle East!

Page 11: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Most of your competitors don’t even exist yet

11Innovation, The Key for Success in a World of Change

Disruptive Change

Innovation is about managing the uncertainty of tomorrow

Page 12: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Innovation= Creativity X Commercialization

12Innovation, The Key for Success in a World of Change

More than 50% of revenue in the next five years will come from resources that don’t exist today. That is why innovation is todays biggest business challenge.

More than 75% of CEO’s name innovation as one of top business challenges

Page 13: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Great Products are not enough anymore

13Innovation, The Key for Success in a World of Change

In a disrupted business landscape of today, differentiation around products, services or price is no

longer possible, Not anymore!

Raising the challenge Bar

Page 14: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience DesignInnovation, The Key for Success in a World of Change

The Surplus Society

The ‘surplus society’ has a surplus of similar companies, employing similar people, with similar educational backgrounds, working in similar jobs, coming up with similar ideas, having access to same resources, producing similar things with similar prices and similar quality.

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Page 15: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience DesignInnovation, The Key for Success in a World of Change

Greater Customer Expectations

We now live and operate in a fiercely competitive and globalized world where the pace of change increases daily. Super savvy customers now expect, by default, great products and services as standard so it's no longer a point of difference.

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Page 16: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design 16Innovation, The Key for Success in a World of Change

Differentiation Around Experiences

“ To create great products, start

by customer experiences, and

then work your way backwards

to technology”- Steve Jobs

Moving away from what we do to how we do things

Page 17: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Innovation InitiativesConstantly Redefining the core business

17Innovation, The Key for Success in a World of Change

Page 18: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design 18Innovation, The Key for Success in a World of Change

The biggest brand in the world built entirely on innovation

Page 19: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience DesignInnovation, The Key for Success in a World of Change

Google Innovative Projects

The core business of google has been built around search and advertising. However, over the past five years, Google’s revenue from search and advertising has dramatically dropped to below 65%! So, what has Google been doing about this?

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Google glasses, wearable technology, Android, Google Balloon..etc

Page 20: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience DesignInnovation, The Key for Success in a World of Change

Google Innovative ProjectsGoogle has a policy to have at any given time at least 100 different projects, Realizing the fact that 90 will most likely fail, google embraces the bigger picture; it’s the 10 projects which succeed that counts the most as it will not only generate huge revenue to cover the overall investment, but also explore strategic areas where the core business of Google will be defined around tomorrow.

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Page 21: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Innovation changes everythingwithin the context of innovation, all traditional business, management, communications and

media principles are not viable anymore.

21Innovation, The Key for Success in a World of Change

Thinking Big

Page 22: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Innovation is not invention!innovation is not about inventing new

technologies but rather putting existing things to work differently

22Innovation, The Key for Success in a World of Change

Rethinking Everything

Page 23: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Culture is the Key to InnovationCulture, Collaboration, Insights, Variety, tolerance to

Risk, are essential keys to innovation

23Innovation, The Key for Success in a World of Change

innovation starts with culture

Page 24: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design 24Innovation, The Key for Success in a World of Change

Innovation is about People

Page 25: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Innovation is the capacity to keep constantly re-inventing your

business and agility to respond to increasing changes

25Innovation, The Key for Success in a World of Change

Page 26: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Innovate or Die!

26Innovation, The Key for Success in a World of Change

Page 27: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

Strategic Services

27Innovation, The Key for Success in a World of Change

Helping Smart Organizations Succeed through Innovation & Differentiated Experiences

Page 28: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience DesignInnovation, The Key for Success in a World of Change

Innovation Learning Workshops

• Leading for innovation requires new sets of skills not applicable within the norms of traditional management.

• Traditional management approaches are simple not viable within the context of Innovation, because management by definition means dealing with what already exists, while leading for innovation is based around the unknown and the uncertainty of tomorrow

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For Leaders, CEO’s and Executive teams.

Page 29: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience DesignInnovation, The Key for Success in a World of Change

Digital Innovation Workshops

• Helping organizations to grow & monetize their digital media engagement and define new unseen opportunities through worlds’ leading methodologies and proven Digital Innovation strategies.

• Vertical workshops for traditional media organizations to help define results-driven digital innovation strategies and engagement.

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For Digital Executives Teams

Page 30: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience DesignInnovation, The Key for Success in a World of Change

Strategic Consulting• Building Internal organizational innovation capacity

through proven innovative strategies. • Remove innovation killers, build organizational culture to

support innovation. • Re-engineer business components & business Model

Design. • Optimize innovation to impact business button line and

grow its metrics

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Page 31: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience DesignInnovation, The Key for Success in a World of Change

Country Branding & Governmental Innovation• Helps governments and communities to build internal

responsive capacity for change through embedding innovation principles within its core decision making processes.

• Engineer Country Branding initiatives creating livable differentiated experiences to capitalize on unseen opportunities and positively impact economical, social, political and cultural dynamics.

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Page 32: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience DesignInnovation, The Key for Success in a World of Change

Innovation Projects & Initiatives

• Helping organizations explore new markets and capitalize on unseen opportunities within both online and offline spaces through leading innovation initiatives and projects.

• Design differentiated customer experiences and re-define products, media, and communications strategies around such experiences.

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Page 33: Innovation & Experience Differentiation; Key for Success In a World of Change & Disruption

Sameer Issa | Strategic Advisor on Innovation & Experience Design

CHANGING THE WORLD; one business at a time

33Innovation, The Key for Success in a World of Change