Information Technology Infrastructure for the Digital Firm

Essentials of Management Information Systems, 6eChapter 9 The Internet: Information Technology Infrastructure for the Digital Firm

9.1 © 2005 by Prentice Hall

The Internet: Information Technology

Infrastructure for the Digital Firm

Chapter 9

Essentials of Management Information Systems, 6eChapter 9 The Internet: Information Technology Infrastructure for the Digital Firm

9.2 © 2005 by Prentice Hall

Objectives

1. How does the Internet work? What are its major capabilities and benefits to business?

2. What is the World Wide Web? How can organizations benefit from using the Web and Web technology?

3. What wireless technologies can be used for accessing the Web? What are the principal Wireless Web applications?

Essentials of Management Information Systems, 6eChapter 9 The Internet: Information Technology Infrastructure for the Digital Firm

9.3 © 2005 by Prentice Hall

Objectives

4. What are the principal technologies for

supporting electronic commerce and electronic

business?

5. What management problems are raised by

Internet computing and technologies for digital

integration? How can businesses solve these

problems?

Essentials of Management Information Systems, 6eChapter 9 The Internet: Information Technology Infrastructure for the Digital Firm

9.4 © 2005 by Prentice Hall

Management Challenges

1. Taking a broader perspective on infrastructure

development

2. Creating appropriate business standards for

digital integration

Essentials of Management Information Systems, 6eChapter 9 The Internet: Information Technology Infrastructure for the Digital Firm

9.5 © 2005 by Prentice Hall

Perhaps the most well-known and the largest

implementation of internetworking, linking

hundreds of thousands of individual networks all

over the world

The Internet: Information Technology Infrastructurefor E-Commerce and E-Business

What is the Internet?

Essentials of Management Information Systems, 6eChapter 9 The Internet: Information Technology Infrastructure for the Digital Firm

9.6 © 2005 by Prentice Hall

The Internet: Information Technology Infrastructurefor E-Commerce and E-Business

Internet Service Provider (ISP)

• Commercial organization with a permanent

connection to Internet

• Sells temporary connections to subscribers

What is the Internet?

Essentials of Management Information Systems, 6eChapter 9 The Internet: Information Technology Infrastructure for the Digital Firm

9.7 © 2005 by Prentice Hall

The Internet: Information Technology Infrastructurefor E-Commerce and E-Business

Information Appliance

• Device customized to perform few specialized

computing tasks with minimal user effort

What is the Internet?

Essentials of Management Information Systems, 6eChapter 9 The Internet: Information Technology Infrastructure for the Digital Firm

9.8 © 2005 by Prentice Hall

The Internet: Information Technology Infrastructurefor E-Commerce and E-Business

Client/server computing on the Internet

Figure 9-1

Essentials of Management Information Systems, 6eChapter 9 The Internet: Information Technology Infrastructure for the Digital Firm

9.9 © 2005 by Prentice Hall

The Internet: Information Technology Infrastructurefor E-Commerce and E-Business

• Electronic Mail (E-Mail): Person to person messaging; document sharing

• Usenet Newsgroups: Discussion groups on electronic bulletin boards

• LISTSERVs: Discussion groups using e-mail mailing list servers

Communication on the Internet

Essentials of Management Information Systems, 6eChapter 9 The Internet: Information Technology Infrastructure for the Digital Firm

9.10 © 2005 by Prentice Hall

The Internet: Information Technology Infrastructurefor E-Commerce and E-Business

• Chatting: Live, interactive conversations

over a public network

• Instant Messaging: Chat service that allows

participants to create their own private chat

channels

Communication on the Internet