Information Sharing Index Pete James Project Director IS Index Project DfES 20 Jan 2006.

Information Sharing Index

Pete James

Project Director

IS Index Project

DfES

20 Jan 2006

Agenda

Introduction and Purpose

What is the “IS Index” and where does it fit?

How is the Index going to work (and how will it help you and yours?)

The experience of a Local Authority Trailblazer – Peter Chester

The Big Issues (have we captured them all?)

Funding, timing, governance, accountability, security, quality

What happens next?

Implementation Planning: discussion

Introduction & Purpose

A ‘Mission Critical’ project

Index Announcement – 8th December

Ministerial letter to all Directors of Children’s Services in England

Project needs Executive buy-in and commitment – DCSs, PCT CXs and other key local agencies…

Describe key aspects of the Index establishment and operation…

Pre-Deployment advice and support needs testing…

Your feedback will inform our Implementation Planning…

Information Sharing (IS) Index

A tool to help Practitioners to accurately identify:

the Child or Young Person before them

if they are receiving universal services

which other Practitioners are (or have been) involved with the child

that another Practitioner has information to share, has undertaken an assessment or is taking action with regard to the Child

The requirements and solution structures are being shaped by:

Learnings from Trailblazer Local Authorities

Extensive consultation with other relevant stakeholders

Policy & Regulatory framework

Public and cross-government consultation

Achieve Achieve potentialpotential

ProtectionProtection

Change inPractice

Index Project: part of ECM:CfC

BeHealthy

StaySafe

Enjoy &Achieve

Make PositiveContribution

EconomicWell-being

ServicesBetter Targeted

to Needs

Fewer ChildrenMissing Univ.

Services

Earlier Ident.of Needs &Intervention

ServiceExperience

less stressfulfor CYP&F

CYP requiringAddit’l Services

are protected

BuildCapacity

IntegratedWorking

Information-SharingINDEX

Children’sTrust

Verify the Identity of

a Child

Identify whereServices NOT

being delivered

IdentifyPractitioner(s)

Involved

ViewIndicators of

Info/action/CAF

Statistics forPolicy &

Management

Outcomes forOutcomes forChildrenChildren

ECMECMProgrammesProgrammes

CiP TargetCiP TargetOutcomesOutcomes

CiPCiPProjectsProjects

Key IndexKey IndexCapabilitiesCapabilities

SureStart

YouthSupport

Safeguarding

Children’sNSF

ExtendedSchools

“Respect”

How can Practitioners comply with all initiatives?...

Achieve Achieve potentialpotential

ProtectionProtection

Change inPractice

BeHealthy

StaySafe

Enjoy &Achieve

Make PositiveContribution

EconomicWell-being

ServicesBetter Targeted

to Needs

Fewer ChildrenMissing Univ.

Services

Earlier Ident.of Needs &Intervention

ServiceExperience

less stressfulfor CYP&F

CYP requiringAddit’l Services

are protected

BuildCapacity

IntegratedWorking

Information-SharingINDEX

Children’sTrust

Verify the Identity of

a Child

Identify whereServices NOT

being delivered

IdentifyPractitioner(s)

Involved

ViewIndicators of

Info/action/CAF

Statistics forPolicy &

Management

Outcomes forOutcomes forChildrenChildren

ECMECMProgrammesProgrammes

CiP TargetCiP TargetOutcomesOutcomes

CiPCiPProjectsProjects

Key IndexKey IndexCapabilitiesCapabilities

SureStart

YouthSupport

Safeguarding

Children’sNSF

“Respect”

ExtendedSchools

Follow the common processes…….Follow the common processes…….

Change in Practice (CiP) service processes

Preparation Discussion DeliveryClose

involvement

Monitor/coordinate

Needs Mgt

Service planning

CiP initiatives fit with processes

Preparation Discussion DeliveryClose

involvement

Monitor/coordinate

Needs Mgt

Service planning

IS Index

ICSeCAF eCAF

Lead Prof

Multi-agency working

IS Index

IS Index

Using the Index

Awareness / preparation

Assessment Service delivery Closure

Monitor/coordinate

Needs Mgt

Service planning

Query IndexRecord involvement

Query IndexRecord CAF Record involvement Close involvement, CAF

ID childFind others to contact

MI

MI

IS Index Functions

Locate record & identify a child

View child’s record

Manage data

Manage data sourcing

Manage user access

Management Information

Data flows

Description:1. All data about children is held

centrally in 150 database partitions2. Central system processes data3. Local Authorities manage their own

data4. National data supplied centrally5. Users connect to central system

Central ID mgt

DWP

150 databasepartitions

Web

ser

vice

s

LOCAL NATIONAL

What does Index comprise?

We

b se

rve

rD

ata

file

hand

ler

DWP NHSSocial

servicesEducation

Connexions

Social servicesEducationEducation

ConnexionsConnexions

Social services

Data supply

Practitioner access

Social services

Social services

Social services

EducationEducationEducation

EducationEducationNHS

DWP

0

18

Schools

Connex-ions NRUC

25

NHSHomeOffice

Young peoplereceiving

additional services

All children inEngland

Voluntary sector

Local Authority Systems

‘Universal’ data sources Supplementary data sources

Other

Summary of data sources

We need many sources to get coverage, accuracy & completenessWe need many sources to get coverage, accuracy & completeness

ONS

What will the IS Index look like?

Case systemName: Johnny SmithAddress: 23 Acacia AveDetails:Johnny comes from a broken home & is a victim of bullying in schoolOther practitioners:

Fred Jones, GP01234 567890

Looks like next Looks like next release of release of Practitioners’ Practitioners’ own systemown system

IS Index

Case Mgt System changes – a pragmatic view

X

Practitioners reached

cost of change

70 – 90%

CiP Technology Landscape

Infrastructure

Commoncomponents

Business support

BichardeCAFICS

Practitioner registration Federated

identity mgt

GC exchange GC register

N3 GSX

NRWS

IS IndexChild identity management

GGCJIT

Top 6 Questions / Issues

Funding provision…

Operational Governance…

Accountability…

Security…

Quality…

Implementation timing…

Big Issues (1): Funding

How much?

What for?

Will it be enough?

When do I get it?

How visible will it be?

etc…

Big Issues (2): Governance

data source

IS Index Central OrganisationOperate Index, help,

change, manage data supplyaccreditation, training, MI

DfESDfESsets policy, finance, sets policy, finance, commissions changecommissions change

provides service toprovides service to

deploys changes todeploys changes to

children's workforceorganisations

provides service toprovides service to

LA

Manage data, usersManage data, users

Trains, connectsTrains, connects

Big Issues (3): Accountabilities for data

LA

~

Data source

Data source IS Index

Observed discrepancies

Reported Reported to LAto LA

LA liaises with sources about LA liaises with sources about data problemsdata problems

X

matching

LA LA changes changes matchingmatching

Responsible for the Responsible for the records of children in records of children in

their areatheir area

Big Issues (4): Security

Access limited to those who have: Had their ‘need’ established Been CRB-checked Received training

Role-based access controls Hide “sensitive” children; Hide sensitive practitioner involvements from all but essential

staff; Allow normal access controls to be overridden with safeguards; Audit of all overrides Mechanisms to prevent trawling, including:

ensure child address not visible until enough data supplied to identify child uniquely, audit ALL accesses to records repeated access to records of children not assigned flagging up a security alert

Big Issues (5): Data Quality

Data kept minimal

Choose data sources to maximise coverage, completeness, currency, accuracy and verification of data

Automated data feeds – do not ask people to remember or add work

Data quality reports

Clear accountabilities…..

Practitioner with modified CMS

Practitioner without modified CMS

Data Quality - accountabilities

Practitioner

Records data on CMS as part of

normal process – onus is on good

practice

Case Mgt System

Automatically extracts data and

supplies to IS Index

LA ISA Administrator

Picks up discrepancies, errors, liaises

with sources to correct

Central team

Liaises with national sources

to correct discrepancies,

errors

Practitioner

Records data on IS Index via browser or

mediated access – new process

LA ISA Administrator

Picks up discrepancies, errors, liaises

with sources to correct

Central team

Liaises with national sources

to correct discrepancies,

errors

Big Issues (6): Timing

2006 2007 2008

Jan Jul Jan Jul Jan Jul

Iterative design/buildIterative design/build

Build Build Index Index data data

Data management Data management roll-outroll-out

Practitioner access roll-outPractitioner access roll-out