INDUS ACTION LISTEN. ACT. CHANGE Review Meeting, 7 th March 2014
INDUS ACTION
LISTEN. ACT. CHANGE
Review Meeting, 7th March 2014
STRUCTURE
• Timeline of events
• Outcome in Numbers
• Case Studies
• Reflection on strengths and areas of development
• Plan of Action till June 2014
• Long term vision
ACTIVITY OUTPUT OUTCOME
Recruitment of core team 4 PMs Devised plan for Campaign 1.0
Positive Deviance with TheShri Ram School
Engagement with schools Listed roadblocks in admission
Awaaz De line IVRS pilot Discontinued due to need mismatch
AUGUST
ACTIVITY OUTPUT OUTCOME
Partnership with Katha Focus Groups Need for community champions
PRASAR ( Mr. Azad) Ward visit Need for community presence
Partnership with DoE Concept Note for centralized lottery
Potential for Year 2
Mission Convergence GRCs on board 10 GRCs for Campaign
WCD-ICDS ICDS on board 2 AWHs, Revision of scope in Oct
Designing communication strategy
Communication collateral
Various communication material (posters,
pamphlets, stickers, newsletter, banners)
SEPTEMBER
ACTIVITY OUTPUT OUTCOME
Volunteer recruitment drive
Partnership with Hindustan Times
10 full time HT volunteers
Media marketing campaign with DEN/Hathway
Pro bono air time ~20% calls on helpline
OCTOBER
ACTIVITY OUTPUT OUTCOME
Gram Vaani Toll free helpline 2744 calls on helpline
Research Partner-CCS Funding support for baseline and endline
surveys
Base survey in 6 communities
RTIs filed- NDMC Enrollment and vacancy details
Shortlisted PD schools
Setting up helpline operations
Helpline training module Trained 5 managers
Finalizing GRC Orientation sessions at Delhi Sect.
Trained 32 GRC staff members
Setting up Anganwadi operations
Training of Anganwadi workers
30 Anganwadi workers, 2 supervisors
NOVEMBER
ACTIVITY OUTPUT OUTCOME
Recruitment of GRC helpdesk managers from
communities
Training sessions held Trained 22 GRC managers
RTI- EDMC, Shahdra Enrollment and vacancy details
Shortlisted PD schools
Volunteer recruitment drivE Trained HT volunteers 275 registrations, 35 turn ups, 20 volunteers, 10 full
time
Pvt School Interns recruitment
Training of private school interns
15 PSIs helped parents in grievance redressal and
form filling
Finalizing GRC Orientation sessions at Delhi Sect.
Trained 32 GRC staff members
Setting up Anganwadi operations
Training of Anganwadi workers
30 Anganwadi workers, 2 supervisors
DECEMBER
ACTIVITY OUTPUT OUTCOME
Streamliningdocumentation process for
parents
Meeting with DC South-Nila Mohanan
Letter sent to SDMs for IC to be issued on priority
Convening NGOs for RTE 12 • Partnerships with • Social Jurists• 25percent
• Esteem Youth Foundation
• TFI staff training
Rally at Jantar Mantar -20th
Jan
TFI classrooms and communities activated
Expansion of RTE 12 awareness outside IA
catchment areas
AAP volunteer training 70 volunteers trained
JANUARY (1 of 2)
ACTIVITY OUTPUT OUTCOME
Leverage new govt’spriority on nursery
admissions
10 day/1 month plan for Education Minister
No attestation of documents required
Roadmap for grievance redressal
Grievance Redressalmechanism
413 grievances solved and appropriately escalated
Positive Deviance Private school visits Listed school’s road blocks
JANUARY (2 of 2)
ACTIVITY OUTPUT OUTCOME
Share IA’s learning with other RTE 12 bodies
Presentation at IIM-A, sharing of
communication collateral
1300 application forms in Ahmedabad
Tracking System Data collection 413 grievances solved and appropriately escalated
Positive Deviance Private school visits Creation of Student Monitoring Initiative for
Life Initiative ( SMILE)
FEBRUARY
OUTCOME in NUMBERS
1 Baseline Survey 350 eligible families surveyed
2 Helpline calls 2774
3 Communication – PamphletsPostersStreet Plays
32,00010015
4 Volunteers/Interns• Helpline• GRCs• HT• Private school
interns• YIF
5151710163
5 GRC Queries 3000
OUTCOME in NUMBERS
6 Total No Of applications (GRC+AWs+Helpline)
2000
7 No. of unique applicants 600
8 Funds raised 637500/-
9 Incidental Impact( IIM-A, Mantra for Change, AAP)
1300+1200+400= 2900
10 Sustainability of Partnerships 1. Hindustan Times2. Mission Convergence3. ICDS
CASE STUDIES
“ INDUS ACTION Helpdesk Managers have put me on a different life trajectory”
KamleshjiResident of Sangam ViharMother of a 4-year-old sonSource of information: Kalyanam GRC, Sangam Vihar
She had no prior information about the law but with the help of Helpdesk Managerssubmitted applications in 15 schools.
CASE STUDIES
“ We helped eliminate problems people of our own community face ”
Vinod & MayankResident of Sangam Vihar; recruited throughTFI networkReached out to ~500 families
Vinod and Mayank together were the best performing Helpdesk Managers who reached~500 families through mobilisation and helped submitt 165 admission forms
PLAN OF ACTION (Jun ‘14)
Endline Survey
Campaign 1.0 Report
Documentary on Campaign 1.0
SMILE Tracking System
Centralized lottery prototype
Summer interns recruitment
Volunteer mobilisation for Campaign 2.0
Positive deviance research
Preparing for two conventions*
Explore partnerships (HT, ICDS, Mission Convergence, Social Cops,
AQS etc.Fundraising- Asha for Stanford
* Convention dates alternatives - July for SI and Oct for 2.0
FINANCES
FINANCES
LONG TERM VISION
Pan Delhi Campaign 1.0
Tracking system
Advocacy through schools, parents and community champions, coalitions & govt
Positive Deviance research
Support for other state programs
Support kit for all stakeholders
Team full-time recruitment - 1 Campaign Director, 1 HR, Admin and Finance Manager, 2 PMs, 15 community associates
Pilots for Social Integration( Citizenship Education)1. Community SHGs for enrolled families2. High Touch remedial program 3. Community empowerment 4. Teacher training
APPENDIX
Young college students (recruited through the Hindustan Times drive) spread awareness about Section 12 at the Maidangir Anganwadi Hub and were mapped to 10 families each.
After establishing interest and eligibility in the 25% reservation, queries on the toll-free helpline were routed to their nearest Gender Resource Centers (GRCs) for additional clarification, admission forms, caste certificate forms and income certificate forms.
A glimpse of our awareness rally
Our partnership with Hindustan Times yielded a volunteer recruitment drive. Running ads for us in their dailies and on social media alongside supporting our communication collateral, Hindustan Times helped us recruit volunteers for our consistent on-ground efforts.
A week before the admission cycle was to come to an end, Aam Aadmi Party contacted us and asked us to train their volunteers on successful information dissemination on Section 12.
At their headquarters, we trained 65 volunteers on the tenets of Section 12. Two of our Helpdesk Managers & our Helpline Manager spoke about their experiences with parents, their issues and accompanying solutions.
INDUS ACTION conducted two training sessions at the Mindspark - EI centre in Okhla. A computer based self-learning programme, Mindspark helps children improve their Math skills. Highly invested Centre Managers, Centre In-charges asked us very pertinent questions on classroom management and community organising.
Our street plays continued to attract thousands by the day! The responses were encouraging and the traffic on our toll-free helpline began rising.Another highly motivated street play group joined us in our endeavour to ensure adequate awareness in communities. Students of IP University, their performances were a runaway hit!
Ms Nila Mohanan, Director, Mission Convergence addressing representatives from 20+ GRCs at an orientation workshop held by INDUS ACTION
Representatives posed keen questions, shared ground realities and gave us their valuable feedback on the campaign. We are thrilled to be working with such motivated people!
Packing our beliefs, ideologies and perspectives in a 1 minute film.
REFLECTION
Strengths:
• Resilience and resourcefulness of the team during crisis -
Instances: Aakash’s exit, ancillary fund raising challenges, recruitment of GRC helpdesk managers, helpline set-up
• Ability to build and sustain external partnerships through our own initiatives.
Instances: Mission Convergence, ICDS, DoE, Social jurists, DU street play groups, YIF, AAP and Gram Vaani
Areas of development:
• Rigorous and pro-active planning for short term - largely been reactive to the needs and opportunities of the campaign, pro-active needs analysis needs to be done, long term calendar of tasks/projects with continuous reflection through step backs
• Long term vision and sustainability - yet to have a firm vision for the next year and plans for making funding/revenues sustainable. A strong team lead to validate and drive this, give critical feedback and regular appreciation to team mates. Lack of these anchors makes operations uncertain on a daily basis for full-time team
REFLECTION
INDUS ACTION REVIEW
THANK YOU!