The Marketing Department of the Future: Gamification, Crowd and Community Management for SMB Marketers TRADA PRESENTS Thursday, October 6, 2011
May 06, 2015
The Marketing Department of the Future: Gamification, Crowd and Community Management for SMB Marketers
TRADA PRESENTS
Thursday, October 6, 2011
trada.com
#SMBCrowdsourcing
$25
Thursday, October 6, 2011
Bryan Estes, Director of Biz DevBigDoor.com@bestes206
Bryan Estes is Director of Business Development and Implementation Specialist for BigDoor, a company dedicated to making the online world more rewarding by providing gamification technology to non-gaming websites. Bryan works closely with BigDoor’s partners to get them up to speed and running quickly with gamification.
trada.comNiel Robertson:@nielr1 Bryan Estes:@bestes206Thursday, October 6, 2011
Niel RobertsonCEO, Trada.com@nielr1
Niel Robertson came to Colorado from Boston in 1998 to find out more about “this state he was always flying over”. To his surprise, he liked it and started building companies. Along the way he built two software companies, opened (and closed) a couple of restaurants, and learned how to love Fleece and Flip Flops.Currently, he is the founder and CEO of Trada, the world’s first and only crowdsourced paid search marketplace.
Niel Robertson:@nielr1 Bryan Estes:@bestes206Thursday, October 6, 2011
You’re a marketer.
Thursday, October 6, 2011
How would you like affordable help with:
- copywriting - editing - PPC - design - SEO - video - translation - microtasks
...and you don’t have to hire anyone?
Thursday, October 6, 2011
Definition of terms:
the process of handing tasks traditionally performed by one person to a crowd of
people
Crowdsourcing:
Niel Robertson:@nielr1 Bryan Estes:@bestes206Thursday, October 6, 2011
Definition of terms:
the use of game design techniques and mechanics to solve problems and engage
audiences
Gamification:
Niel Robertson:@nielr1 Bryan Estes:@bestes206Thursday, October 6, 2011
What do these have to do with each other?
Niel Robertson:@nielr1 Bryan Estes:@bestes206Thursday, October 6, 2011
As a small business marketer, crowdsourcing can help you immensely.
Niel Robertson:@nielr1 Bryan Estes:@bestes206Thursday, October 6, 2011
You can easily find the right people to hand tasks off to, manage them, and get results quickly.
Niel Robertson:@nielr1 Bryan Estes:@bestes206Thursday, October 6, 2011
Diversity of
thinking
Widerange oftalent
Fast results
Simplified hiring
Lower cost
Thursday, October 6, 2011
In order to get the most out of your crowd, you should understand game theory.
Most crowdsourcing platforms have this as part of their engagement system.
Niel Robertson:@nielr1 Bryan Estes:@bestes206Thursday, October 6, 2011
Niel Robertson:@nielr1 Bryan Estes:@bestes206
Niel uses game mechanics to engage the crowd at Trada.
Thursday, October 6, 2011
Niel Robertson:@nielr1 Bryan Estes:@bestes206Thursday, October 6, 2011
You can also use gamification to drive customer engagement on your website.
Niel Robertson:@nielr1 Bryan Estes:@bestes206Thursday, October 6, 2011
Niel Robertson:@nielr1 Bryan Estes:@bestes206
Think of your visitors like your crowd: they can be engaged and incentivized in the same way.
Thursday, October 6, 2011
Niel Robertson:@nielr1 Bryan Estes:@bestes206
Bryan makes gamification available to small business marketers to drive customer engagement through the use of game mechanics.
Thursday, October 6, 2011
(This is what BigDoor does.)
LO
Y
ALT
Y E
NG
AG
EM
EN
T V
IRALITY
When a site implements with BigDoor, their overall site engagement increases by 30%.
BigDoor’s reward program results in a
200% increase in sharing.
Due to our innovative referralmechanism, users who clickedon shared links are 7X more likely to register on the site.
Users who participate in our loyalty program are
3X more likely to return to the site than those not in the loyalty program.
ALL
TH
IS M
EA
NS REVENUE FOR OUR PARTNERS!
Thursday, October 6, 2011
Niel Robertson:@nielr1 Bryan Estes:@bestes206
Is money the only effective way to
motivate my crowd?
Thursday, October 6, 2011
Niel Robertson:@nielr1 Bryan Estes:@bestes206
What level of anonymity should the
crowd have?
Thursday, October 6, 2011
Niel Robertson:@nielr1 Bryan Estes:@bestes206
Gamification works best when there is already an engaged
community. How do I build that engaged
community?
Thursday, October 6, 2011
Niel Robertson:@nielr1 Bryan Estes:@bestes206
Should a game have only positive
reinforcement?
Thursday, October 6, 2011
Niel Robertson:@nielr1 Bryan Estes:@bestes206
What expectations should I have about how many people in
my crowd will actually do work?
Thursday, October 6, 2011
THURSDAY, OCT 13, 12:15PM EASTERN
Crowdsourcing Content and Distributing Across Channels
Mark ChatowVP of MarketingServio.com
SMBs and larger companies struggle with creating enough/the right content, and with managing and amplifying it across channels. Crowdsourcing content engine Serv.io and on-demand microtask firm CrowdFlower will share strategies for managing crowd-created content, maximizing ROI, and how to amplify your content to get the most value.
Lukas Biewald, Chairman/Co-founder, CrowdFlower.com
Thursday, October 6, 2011
THURSDAY, OCT 20, 12:15PM EASTERN
Right Brains On Demand: Crowdsourcing Video
Anna Sawyer, Marketing Manager,Trada.com
Putting together effective web videos to market brands and products is a challenge for SMB marketing teams - but the payoff is huge. Genius Rocket and Wooshii have both applied the crowdsourcing approach to video content creation: offering accessible, manageable video to SMBs. They'll weigh in on which companies should have a marketing video strategy, what type of content gets results, and how to successfully use crowdsourcing to get what you want out of video marketing - without the crippling cost of a creative agency or in-house video team.
Fergus Dyer-SmithCo-Founder, CEOWooshii.com
Peter LaMotte, President, GeniusRocket.com
Thursday, October 6, 2011
Niel RobertsonFounder and CEO, Trada.com@nielr1
Bryan Estes, Director of Biz DevBigDoor.com@bestes206
QUESTIONS! Want more info? [email protected]
Thursday, October 6, 2011