Idiligo presentation

the evolution in personal contact

Customer contact is changing

The easiest way to start an online meeting!

• Traditional: • Costs > EUR 250 • Little grip o the actual conversation

• Online / phone:

• Cheap • Less grip on customer

• Remote advice:

• Affordable • Professional and personal • Data is logged and confirmed • Conversion is 1.3 x better • Customer assessment: 8.3

Gartner predicts that by 2020, that it is likely that of the 18 million salespeople in the United States, there will be only about 4 million left.

Personal contact is still a major influence.

Scripts increase conversions

The advisor invites the customer. The customer clicks and sees the advisor on screen. • Step by step advice:

• Short presentation • Assessment of customer situation • Gather customer data and wishes • Confirm and follow up meeting • Present advice

Meetings are confirmed in an email. Documents, customer profile and meeting summary as attachment. Customer receives all info in one go.

The easiest way to start an online meeting!

Applications

• A financial advisor assists a customer with his life insurance policy and risk profile.

• An accountant guides a customer remotely through his

online accountancy software and financial results.

• A salesman advices the customer about the proposition.

The easiest way to start an online meeting!

idiligo for the user and the customer

Easy to use. Controled by the advisor.

Professional in your identity.

idiligo is: presenting documents, sharing websites and using advanced scripting.

The easiest way to start an online meeting!

idiligo for the organisation

• idiligo is cloud-based (Saas): • Implementation without IT; No software; • Implementation within days;

• idiligo is safe:

• Fully redundant ISO 27001 datacenters (SaaS); • Automatic removal of customer data;

• idiligo functions stand-alone without impacting existing systems;

• idiligo offers extended reporting;

• idiligo can be integrated in your own systems (API);

• High availability with corporate SLA .

The easiest way to start an online meeting!

“I speak 2 languages,

Body and English” Mae West

“The first problem of

communications is getting

people’s attention” Chip Heath, Made to Stick

The company

• Founded in 2011 as supplier of web based contact solutions

• Awarded Cool Vendor by Gartner for its innovative business solution

• Headquartered in Amsterdam, NL

The easiest way to start an online meeting!

“The most important thing

in communication is to

hear what isn’t being said” Peter Drucker

The proposition

The easiest way to start an online meeting!

The COO of a large insurance company:

“92% of all customers we adviced during an idiligo session prefers

to have the next meeting again with idiligo. This, combined with our

operational savings, makes idiligo for us the ideal solution for

personal contact.”