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© Copyright 2013. All rights reserved. iCIMM2: From Search to Sale Real Solutions. Real Results. May 21, 2013
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iCIMM2: From Search to Sale

May 14, 2015

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Technology

Does your business plan include eCommerce? According to the Cleveland Research Company, the percentage of electrical category sales online could increase by 300% in the next three years.

During this webinar, we’ll take a closer look at compelling industry trends in competitor and buyer behavior and review seven best practices to help you maximize eCommerce efforts. We’ll also provide an exclusive demo of IDEA’s web storefront and search engine software, iCIMM2, to help you assess your current eCommerce capabilities. The iCIMM2 is pre-populated with the most up-to-date and accurate product information from the Industry Data Warehouse (IDW) which enables you to easily manage your own online catalog content and integrate it with your ERP system. Join us to learn how your company can knock out online competitors and grow in an increasingly digital world.

Speakers: Suchit Bachalli, VP of Sales, Unilog Content Solutions; Justin Smith, Development & eCommerce Solutions Manager, IDEA

Guest Speaker: Les Johnson, VP/CIO, North Coast Electric Company
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Page 1: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

iCIMM2: From Search to Sale

Real Solutions. Real Results. May 21, 2013

Page 2: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

About Our Speakers

! Suchit Bachalli, VP of Sales – Unilog Content Solutions

•  Nearly 15 years of technology sales and management experience

•  Drives the strategy and direction of the sales operations across the company’s product portfolio

!   Justin Smith, Development & eCommerce Solutions Manager – IDEA

•  Helps IDEA deliver innovative solutions to help connect supply chain from manufacturers through distributors to end users

•  Formerly worked at the National Institute of Standards & Technology

!   Les Johnson, VP and CIO – North Coast Electric Company

•  Over 30 years experience in the computer technology field

•  Currently serving as a member of NAED’s Strategic Technology Task Force and the IDEA Innovation Advisory Council

Page 3: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Agenda

!   Living in a Digital World

!  Changing Consumer Behavior

!   Industry Analysis of Technology Trends

!   7 Best Practices for Web Storefronts

!   iCIMM2 demo

!   Q&A

Page 4: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

IDEA for Distributors

Page 5: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Living in a Digital World

!   In business for 5 years and net worth to date of $110 million

!   Almost 39 million followers on Twitter

!   First album debuted at #1 in almost all countries

!   2 Time Grammy Nominee

Photo  credit:  www.santabanta.com/  

Page 6: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Living in a Digital World

!   In business for 5 years and net worth to date of $110 million

!   Almost 39 million followers on Twitter

!   First album debuted at #1 in almost all countries

!   2 Time Grammy Nominee

Photo  credit:  www.santabanta.com/  

Discovered on …

Page 7: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Living in a Digital World

!   Internet is an empowering tool

!   Transforms how you do business

!   Changes the way you interact with customers

Page 8: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

AmazonSupply, Grainger & Zoro Tools

 !   Approximately 600,000 products in stock

(Cleveland Research Group)

!   Plans to have half its sales come through eCommerce by 2015 (According to Grainger VP and CFO)

!   An eCommerce-only business with more than 500% sales growth in the US in 2012 year-over-year (Modern Distribution Management)

Page 9: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Living in a Digital World

NEVER  USED  A  FAX  MACHINE  

DOESN’T  HAVE  A  LAND  LINE  

NEVER  USED  A  DESKTOP  

Page 10: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Living in a Digital World

NEVER  USED  A  FAX  MACHINE  

DOESN’T  HAVE  A  LAND  LINE  

NEVER  USED  A  DESKTOP  

PRESIDENT  &  CEO  OF  IDEA?  VP  OF  

PURCHASING  AT  COCA  COLA?  

AWARD  WINNING  

ARCHITECT?  

Page 11: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

7 Steps to an Effective Web Storefront

Seamless ERP integration for real-time information

1

7 Best

Practices!

Page 12: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

7 Steps to an Effective Web Storefront

Seamless ERP integration for real-time information

Dynamic Shopping experience  

Build for mobile

Always Build Scalable

1

2

5

7 Best

Practices!

Source:  NAED,  IEC  &  NECA  -­‐  Electrical  Contractors  Technology  Benchmarking  Survey  Source:  NEMRA  Mobile  Technology  Survey  

Page 13: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

7 Steps to an Effective Web Storefront

Seamless ERP integration for real-time information

Dynamic Shopping experience  

Robust Content Management System

1

2

3

7 Best

Practices!

Page 14: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

7 Steps to an Effective Web Storefront

Seamless ERP integration for real-time information

Dynamic Shopping experience  

Robust Content Management System

Intuitive Search & Navigation

1

2

3

4

7 Best

Practices!

Source:  NAED,  IEC  &  NECA  -­‐  Electrical  Contractors  Technology  Benchmarking  Survey  

Page 15: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

7 Steps to an Effective Web Storefront

Seamless ERP integration for real-time information

Dynamic Shopping experience  

Robust Content Management System

Intuitive Search & Navigation

Insightful analytics

1

2

3

4

5

7 Best

Practices!

Page 16: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

7 Steps to an Effective Web Storefront

Seamless ERP integration for real-time information

Dynamic Shopping experience  

Robust Content Management System

Intuitive Search & Navigation

Insightful analytics

Build for mobile

1

2

3

4

5

6 7 Best

Practices! Source:  NEMRA  Mobile  Technology  Survey  

Page 17: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

7 Steps to an Effective Web Storefront

Seamless ERP integration for real-time information

Dynamic Shopping experience  

Robust Content Management System

Intuitive Search & Navigation

Insightful analytics

Build for mobile

Always Build Scalable

1

2

3

4

5

6

7

7 Best

Practices! Source:  NEMRA  Mobile  Technology  Survey  

Page 18: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

7 Steps to an Effective Web Storefront

Seamless ERP integration for real-time information

Dynamic Shopping experience  

Robust Content Management System

Intuitive Search & Navigation

Insightful analytics

Build for mobile

Always Build Scalable

1

2

3

4

5

6

7

7 Best

Practices! Source:  NEMRA  Mobile  Technology  Survey  

Guest Speaker: Les Johnson North Coast Electric Co.

Page 19: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved. © Copyright 2013. All rights reserved.

iCIMM2 Demo

Page 20: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

IDW & ERP Integration

Page 21: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Customer Experience

Guest Speaker: Les Johnson North Coast Electric Co.

Page 22: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Customer Experience

Guest Speaker: Les Johnson North Coast Electric Co.

Page 23: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Customer Experience

Guest Speaker: Les Johnson North Coast Electric Co.

Page 24: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Customer Experience

Guest Speaker: Les Johnson North Coast Electric Co.

Page 25: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Customer Experience

Guest Speaker: Les Johnson North Coast Electric Co.

Page 26: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Customer Experience

Guest Speaker: Les Johnson North Coast Electric Co.

Page 27: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

Customer Experience

Guest Speaker: Les Johnson North Coast Electric Co.

Page 28: iCIMM2: From Search to Sale

© Copyright 2013. All rights reserved.

2900  Crystal  Drive    |    Suite  500    |    Arlington,  VA  22202      P  703.562.4600    |    F  703.562.4650    |    info@idea-­‐esolu_ons.com  

 

Request a personal demo for your company! www.idea-esolutions.com

Suchit Bachalli Unilog Content Solutions

[email protected]  

Justin Smith IDEA

[email protected]  

Les Johnson North Coast Electric

[email protected]