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    2Hum Hai Na

    BY - Aditya VajpayeePRESENTATION

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    3Hum Hai Na

    HISTORY & BACKGROUND

    5 YEAR PERFORMANCE

    AWARDS & RECOGNITION INITIATIVES

    MISSION, VISION & VALUES

    FUTURE PLANNING & CHALLENGES

    MARKETING STRATEGYCONCLUSION

    AGENDA

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    KEY PERSONS

    CHAIRMAN-

    K.V. KAMATH

    M.D. & CEO-

    CHANDA KOCHHAR

    Hum Hai Na 4

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    HISTORY

    Founded in 1955.

    Incorporated at the initiative of World Bank, GOI & Representatives ofIndustry.

    Objective was to provide financial assistance to Business projects.

    Earlier known as Industrial Credit & Investment Corporation of India.

    Hum Hai Na

    5

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    6

    OVERVIEWOffers a wide range of products & financial services.

    ICICI BANK- Second largest bank.

    ICICI PRUDENTIAL- Largest private sector insurance company.

    ICICI LOBARD- Largest private sector general insurance company.

    ICICI SECURITIES- Largest equity house in the country.

    ICICI PRU AMC- Third largest mutual fund.

    ICICI VENTURE- One of the largest private equity firms.

    Hum Hai Na

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    Indias second largest bank.

    Biggest private sector bank.

    Introduced the concept of DSA & DST.

    Focus on retail banking as a driver for growth.

    Introduced the concept of branding in Indian

    HQ BANDRA KURLA COMPLEX, MUMBAI

    Hum Hai Na7

    Banking Industry.

    http://en.wikipedia.org/wiki/File:Icici-bandra_kurla_complex.jpghttp://en.wikipedia.org/wiki/File:ICICI_Bank_Logo.svghttp://en.wikipedia.org/wiki/File:Icici-bandra_kurla_complex.jpg
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    8

    0

    50000

    100000

    150000

    200000

    250000

    300000

    350000

    2006 2007 2008 2009 2010

    R & S

    Net Assets

    Loan Funds

    Hum Hai Na

    LAST 5 YEAR PERFORMANCE

    Rs. crore

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    9Hum Hai Na

    LAST 5 YEAR PERFORMANCE

    0

    5000

    10000

    15000

    20000

    25000

    30000

    35000

    40000

    45000

    2006 2007 2008 2009 2010

    Income

    Expenses

    Profit

    Rs. crore

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    Hum Hai Na 10

    Loans

    Fixed &

    other assets

    Investments

    Share

    holder

    fundsDeposits

    Borrowings

    ICICI HOME FINANCE

    Total assets/liabilities: Rs. 128.15bn Net Profit of Rs. 1.61bn in FY2010 as compared to Rs.1.43bn in FY2009

    Capital Adequacy Ratio of 15.3% on March31, 2010

    Net NPA ratio: 1.29%

    10%

    3%

    87%

    62% 10% 28%

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    Hum Hai Na

    11

    Overseas

    Rural

    Domestic

    SME

    Retail

    25%

    10%

    Vehicle

    Secured

    Personal

    Credit card

    Home

    27%

    2%

    6%

    5%

    Compositionof Loan book, As on March, 2010

    18%4%

    43%

    60%

    Total loan book: Rs.1812bn Total retail loan book: Rs. 790bn

    Vehicle loan contains auto loan 10%, commercial business 6% & two wheeler 1%.

    Retail business group includes builder loan & dealer funding of Rs. 40.26bn.

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    Hum Hai Na

    12

    Federally insured

    mortgage

    India liinked

    investments

    Cash & liquid

    securities

    Other assets &

    investments

    Assets backed

    securities

    Loans to customers

    58%

    10%

    3%

    21%

    6%

    2%

    ICICI Bank CANADA assets profile

    Total Assets: CAD 5.7bn

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    Hum Hai Na

    13

    loans & advances

    cash & liquid

    securities

    other assets & inv

    assets backed sec

    india linked inv

    bond/notes of fin.

    Inst.

    19%

    52%

    5%

    2%5%

    17%

    ICICI Bank UK assets profile

    Total assets: USD 7.4bn

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    Hum Hai Na

    14

    Retail loans

    Other assets &

    investments 6%

    Loans to corporates

    Corporate Bonds

    Cash & liquid

    securities

    16%

    40% 6%

    4% 34%

    ICICI Bank EURASIA assets profile

    Total liabilities: USD 406mn

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    "HUM HAI NA"

    16

    INITIATIVES

    ICICI foundation for inclusive growth

    ICICI groups financial inclusive initiatives

    Disha counseling

    Technology finance group

    Read to lead campaign

    Go Green. Each one for a better earth

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    "HUM HAI NA"17

    VISION

    To be the leading provider of financial services in India & a global player.

    MISSION

    Perfection in Power

    We will leverage our people, technology, speed & financial capital to:

    1. Be the banker of first choice for our customers by delivering high

    quality, world class products & services.2. Expand the frontiers of our business globally.

    3. Maintain high standards of governance & ethics.4. Create value for our stake holders.

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    "HUM HAI NA"

    18

    VALUES

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    "HUM HAI NA"19

    FUTURE PLANNING & CHALLENGES

    To revive growth after the sub-prime crisis

    To increase its presence across India through mergers.

    To restore customers faith

    To maintain its brand & position of its subsidiaries

    To capitalize on its strength i.e. maintain its place globally

    To reduce the operating expenses, NPL &NPA.

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    ICICI LIFE

    FY2011: NON BANKING SUBSIDIARY

    ICICI LOMBARD

    ICICI AMC

    ICICI

    SECURITIES

    Maintained position as the largest private sector life

    insurer with continued focus on profitability

    Focus on maintaining leadership, while improving

    underwriting profitability

    Maintain market position among top three mutual

    fund

    Capitalize on retail broking platform & market

    opportunities to increase revenues & profitability

    Hum Hai Na

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    Hum Hai Na 21

    Growth then & now

    OPERATING

    ENVIRONMENT

    High volatility

    Economic slowdown

    Weak Business

    sentiment

    Revival in growth

    Strong growth

    momentum

    Policy tightening

    Countered by

    monetary & fiscal

    measures

    Abundant liquidity,

    low yield & price

    competition

    Credit demand

    expected to increase

    in retail &infrastructure sectors

    FY2009 FY2010 FY2011

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    STRATEGY

    FY2010 FY2011

    Position thebalance sheet for

    growth

    Resume balance sheet growth

    4Cs: CASA,

    Credit quality, cost& capital

    While continuing focus on 4 Cs, leverage

    economic recovery, expanded branch network &rebalanced funding mix to grow the balance sheet

    Hum Hai Na

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    Other Subsidiaries

    Profit after Tax FY2009 FY2010

    ICICI Securities ltd 0.04 1.23

    ICICI Venture 1.48 .51

    ICICI Prudential Asset

    Mgt Company

    .01 1.28

    ICICI General .24 1.48

    Hum Hai Na

    Continued market leadership in private sector

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    CAPITAL ADEQUACY RATIO

    Hum Hai Na

    TIER-1 14%

    TIER-2 5.4%

    TOTAL (CAR) IS 19.4% = Rs.571.2bn

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    Hum Hai Na

    MARCH 09 MARCH 10

    ICICI PRU 34 35ICICI HOME FIN 11.12 11.12

    ICICI

    LOMBARD

    10.96 10.96

    ICICI BANK

    EURASIA

    3.00 3.00

    ICICI BANK

    CANADA

    33.50 33.50

    ICICI BANK UK 23.25 23.25

    ICICI SEC .87 .87

    ICICI SEC LTD 1.58 1.58

    ICICI VENTURE .05 .05

    OTHERS .14 .14

    TOTAL 120.97 122

    EQUITY INVESTMENTS

    IN SUBSIDIARIES

    Rs. In bn

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    COMPOSITION OF BORROWING

    Hum Hai Na

    Domestic March 2009 March 2010

    Capital instruments 241 318

    Other borrowings 138 14

    Overseas March 2009 March 2010

    Capital instruments 17.16 15.20

    Other borrowings 534 461

    Rs. In bn

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    BRANCH AS

    PRIMARY

    CHANNEL

    FY2011: Reorganizing for customer centrity

    FROM

    PRODUCT

    FOCUS TO

    CONSUMERFOCUS

    Retail business reorganized around geographies &

    customer segments

    Enhanced decision making ability at branches

    Sales & service orientation

    Segment-specific strategies & value proposition encompassing

    both asset & liability relationship

    2006 2007 2008 2009 2010

    Branches 614 755 1262 1419 2029

    Hum Hai Na

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    0

    0.5

    1

    1.5

    2

    2.5

    3

    FY-06 FY-07 FY-08 FY-09 FY-10Cost/A

    verageassets

    Rs.bn FY-06 FY-07 FY-08 FY-09 FY-10

    Operating& DMA*

    expenses

    45.25 65.02 79.72 68.85 57.18

    *DMA- Direct Marketing Agency

    16.1% YOY reduction in operating expenses in FY2010

    Stringent cost

    reduction

    Hum Hai Na

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    0

    100

    200

    300

    400

    500

    600

    Mar- Mar- Mar- Mar- Mar- Mar- Mar- Mar-

    03 04 05 06 07 08 09 10

    CAGR- 46%

    Savi

    ngdeposits(Rs.bn)

    Mar-

    03

    Mar-

    04

    Mar-

    05

    Mar-

    06

    Mar-

    07

    Mar-

    08

    Mar-

    09

    Mar-

    10

    CASA

    ratio

    15.5% 23% 24.3% 22.7% 21.8% 26.1% 28% 48%

    Hum Hai Na

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    Hum Hai Na 30

    Whole sale

    Banking

    Infrastructure & other project finance

    Commercial Banking

    Mid-Corporate & SME segments.

    RetailBanking

    Leverage expanded branch infrastructureSecured Retail loans(mortgage & vehicle

    loans)

    Selective growth in personal loans and

    credit cards

    FY- 2011 GROWTH STRATEGY

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    TARGETS ON4C ACHIEVED

    PROGRESS IN EXECUTION OF STRATEGY

    Robust growth in CASA deposit

    Reduction in operating expenses

    Sharp reduction in retail NPL formation

    Well capitalized for sustained growth

    Well positioned to participate in emerging opportunities

    Hum Hai Na

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    "HUM HAI NA"

    32

    MARKETING STRATEGY

    To make its presence more prominent

    Focus on credit quality

    To create awareness about products through advertisement

    To maintain its brand of a global bank

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    "HUM HAI NA"

    BASIS FOR SEGMENTATION

    OCCUPATION

    Different products for different occupation identified

    INCOMEMinimum balance serves as income barrier

    GEOGRAPHICAL

    Concentrated on tier-1 & tier-2 cities, extending its reach

    33

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    "HUM HAI NA"

    34

    A man strolls down a beach, "Zindagi naam

    hai,mushkil ko aasaan banaane ka. Z A man

    strolls down a beach, "Zindagi naam hai,

    mushkil ko aasaan banaane ka

    Cut to a house, a man addresses the

    members,I am Ajay Sharma from ICICI.

    Ma'am your home has been sanctioned.

    Amitabh Bacchan turns to face the camera,

    "Bas. Ek bharosemand saathi hona

    chahiye."

    MVO: "Saathi jo zindagi ko aasan banaaye."

    Super: 'ICICI Group. Saral. Surakshit.

    Samajhdar

    ADVERTISING

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    ADVERTISING

    A couple enter ICICI Bank and are

    served coffee as they wait to

    open an account

    Super: How long does it take to open an

    account with ICICI Bank?

    The man takes a swig from his cup... Super:

    Before your coffee goes cold. The executive

    smiles at their

    ... disbelief and hands over the documents.

    VO: Have you opened an ICICI Bank

    account as yet?

    Hum Hai Na

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    ADVERTISING

    Hum Hai Na

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    NUMBER 1 BANKING BRAND IN INDIA

    Hum Hai Na

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    NUMBER 1 BANKING BRAND IN INDIA

    Hum Hai Na

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    Hum Hai Na

    CONCLUSION

    To be more costumer oriented

    Keep innovating with its products

    To play a prominent role in the development of India

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    H H i N

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