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2Hum Hai Na
BY - Aditya VajpayeePRESENTATION
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3Hum Hai Na
HISTORY & BACKGROUND
5 YEAR PERFORMANCE
AWARDS & RECOGNITION INITIATIVES
MISSION, VISION & VALUES
FUTURE PLANNING & CHALLENGES
MARKETING STRATEGYCONCLUSION
AGENDA
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KEY PERSONS
CHAIRMAN-
K.V. KAMATH
M.D. & CEO-
CHANDA KOCHHAR
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HISTORY
Founded in 1955.
Incorporated at the initiative of World Bank, GOI & Representatives ofIndustry.
Objective was to provide financial assistance to Business projects.
Earlier known as Industrial Credit & Investment Corporation of India.
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OVERVIEWOffers a wide range of products & financial services.
ICICI BANK- Second largest bank.
ICICI PRUDENTIAL- Largest private sector insurance company.
ICICI LOBARD- Largest private sector general insurance company.
ICICI SECURITIES- Largest equity house in the country.
ICICI PRU AMC- Third largest mutual fund.
ICICI VENTURE- One of the largest private equity firms.
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Indias second largest bank.
Biggest private sector bank.
Introduced the concept of DSA & DST.
Focus on retail banking as a driver for growth.
Introduced the concept of branding in Indian
HQ BANDRA KURLA COMPLEX, MUMBAI
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Banking Industry.
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0
50000
100000
150000
200000
250000
300000
350000
2006 2007 2008 2009 2010
R & S
Net Assets
Loan Funds
Hum Hai Na
LAST 5 YEAR PERFORMANCE
Rs. crore
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LAST 5 YEAR PERFORMANCE
0
5000
10000
15000
20000
25000
30000
35000
40000
45000
2006 2007 2008 2009 2010
Income
Expenses
Profit
Rs. crore
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Loans
Fixed &
other assets
Investments
Share
holder
fundsDeposits
Borrowings
ICICI HOME FINANCE
Total assets/liabilities: Rs. 128.15bn Net Profit of Rs. 1.61bn in FY2010 as compared to Rs.1.43bn in FY2009
Capital Adequacy Ratio of 15.3% on March31, 2010
Net NPA ratio: 1.29%
10%
3%
87%
62% 10% 28%
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Overseas
Rural
Domestic
SME
Retail
25%
10%
Vehicle
Secured
Personal
Credit card
Home
27%
2%
6%
5%
Compositionof Loan book, As on March, 2010
18%4%
43%
60%
Total loan book: Rs.1812bn Total retail loan book: Rs. 790bn
Vehicle loan contains auto loan 10%, commercial business 6% & two wheeler 1%.
Retail business group includes builder loan & dealer funding of Rs. 40.26bn.
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Federally insured
mortgage
India liinked
investments
Cash & liquid
securities
Other assets &
investments
Assets backed
securities
Loans to customers
58%
10%
3%
21%
6%
2%
ICICI Bank CANADA assets profile
Total Assets: CAD 5.7bn
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loans & advances
cash & liquid
securities
other assets & inv
assets backed sec
india linked inv
bond/notes of fin.
Inst.
19%
52%
5%
2%5%
17%
ICICI Bank UK assets profile
Total assets: USD 7.4bn
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Retail loans
Other assets &
investments 6%
Loans to corporates
Corporate Bonds
Cash & liquid
securities
16%
40% 6%
4% 34%
ICICI Bank EURASIA assets profile
Total liabilities: USD 406mn
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INITIATIVES
ICICI foundation for inclusive growth
ICICI groups financial inclusive initiatives
Disha counseling
Technology finance group
Read to lead campaign
Go Green. Each one for a better earth
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VISION
To be the leading provider of financial services in India & a global player.
MISSION
Perfection in Power
We will leverage our people, technology, speed & financial capital to:
1. Be the banker of first choice for our customers by delivering high
quality, world class products & services.2. Expand the frontiers of our business globally.
3. Maintain high standards of governance & ethics.4. Create value for our stake holders.
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VALUES
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FUTURE PLANNING & CHALLENGES
To revive growth after the sub-prime crisis
To increase its presence across India through mergers.
To restore customers faith
To maintain its brand & position of its subsidiaries
To capitalize on its strength i.e. maintain its place globally
To reduce the operating expenses, NPL &NPA.
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ICICI LIFE
FY2011: NON BANKING SUBSIDIARY
ICICI LOMBARD
ICICI AMC
ICICI
SECURITIES
Maintained position as the largest private sector life
insurer with continued focus on profitability
Focus on maintaining leadership, while improving
underwriting profitability
Maintain market position among top three mutual
fund
Capitalize on retail broking platform & market
opportunities to increase revenues & profitability
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Growth then & now
OPERATING
ENVIRONMENT
High volatility
Economic slowdown
Weak Business
sentiment
Revival in growth
Strong growth
momentum
Policy tightening
Countered by
monetary & fiscal
measures
Abundant liquidity,
low yield & price
competition
Credit demand
expected to increase
in retail &infrastructure sectors
FY2009 FY2010 FY2011
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STRATEGY
FY2010 FY2011
Position thebalance sheet for
growth
Resume balance sheet growth
4Cs: CASA,
Credit quality, cost& capital
While continuing focus on 4 Cs, leverage
economic recovery, expanded branch network &rebalanced funding mix to grow the balance sheet
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Other Subsidiaries
Profit after Tax FY2009 FY2010
ICICI Securities ltd 0.04 1.23
ICICI Venture 1.48 .51
ICICI Prudential Asset
Mgt Company
.01 1.28
ICICI General .24 1.48
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Continued market leadership in private sector
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CAPITAL ADEQUACY RATIO
Hum Hai Na
TIER-1 14%
TIER-2 5.4%
TOTAL (CAR) IS 19.4% = Rs.571.2bn
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Hum Hai Na
MARCH 09 MARCH 10
ICICI PRU 34 35ICICI HOME FIN 11.12 11.12
ICICI
LOMBARD
10.96 10.96
ICICI BANK
EURASIA
3.00 3.00
ICICI BANK
CANADA
33.50 33.50
ICICI BANK UK 23.25 23.25
ICICI SEC .87 .87
ICICI SEC LTD 1.58 1.58
ICICI VENTURE .05 .05
OTHERS .14 .14
TOTAL 120.97 122
EQUITY INVESTMENTS
IN SUBSIDIARIES
Rs. In bn
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COMPOSITION OF BORROWING
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Domestic March 2009 March 2010
Capital instruments 241 318
Other borrowings 138 14
Overseas March 2009 March 2010
Capital instruments 17.16 15.20
Other borrowings 534 461
Rs. In bn
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BRANCH AS
PRIMARY
CHANNEL
FY2011: Reorganizing for customer centrity
FROM
PRODUCT
FOCUS TO
CONSUMERFOCUS
Retail business reorganized around geographies &
customer segments
Enhanced decision making ability at branches
Sales & service orientation
Segment-specific strategies & value proposition encompassing
both asset & liability relationship
2006 2007 2008 2009 2010
Branches 614 755 1262 1419 2029
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0
0.5
1
1.5
2
2.5
3
FY-06 FY-07 FY-08 FY-09 FY-10Cost/A
verageassets
Rs.bn FY-06 FY-07 FY-08 FY-09 FY-10
Operating& DMA*
expenses
45.25 65.02 79.72 68.85 57.18
*DMA- Direct Marketing Agency
16.1% YOY reduction in operating expenses in FY2010
Stringent cost
reduction
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0
100
200
300
400
500
600
Mar- Mar- Mar- Mar- Mar- Mar- Mar- Mar-
03 04 05 06 07 08 09 10
CAGR- 46%
Savi
ngdeposits(Rs.bn)
Mar-
03
Mar-
04
Mar-
05
Mar-
06
Mar-
07
Mar-
08
Mar-
09
Mar-
10
CASA
ratio
15.5% 23% 24.3% 22.7% 21.8% 26.1% 28% 48%
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Whole sale
Banking
Infrastructure & other project finance
Commercial Banking
Mid-Corporate & SME segments.
RetailBanking
Leverage expanded branch infrastructureSecured Retail loans(mortgage & vehicle
loans)
Selective growth in personal loans and
credit cards
FY- 2011 GROWTH STRATEGY
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TARGETS ON4C ACHIEVED
PROGRESS IN EXECUTION OF STRATEGY
Robust growth in CASA deposit
Reduction in operating expenses
Sharp reduction in retail NPL formation
Well capitalized for sustained growth
Well positioned to participate in emerging opportunities
Hum Hai Na
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"HUM HAI NA"
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MARKETING STRATEGY
To make its presence more prominent
Focus on credit quality
To create awareness about products through advertisement
To maintain its brand of a global bank
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"HUM HAI NA"
BASIS FOR SEGMENTATION
OCCUPATION
Different products for different occupation identified
INCOMEMinimum balance serves as income barrier
GEOGRAPHICAL
Concentrated on tier-1 & tier-2 cities, extending its reach
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"HUM HAI NA"
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A man strolls down a beach, "Zindagi naam
hai,mushkil ko aasaan banaane ka. Z A man
strolls down a beach, "Zindagi naam hai,
mushkil ko aasaan banaane ka
Cut to a house, a man addresses the
members,I am Ajay Sharma from ICICI.
Ma'am your home has been sanctioned.
Amitabh Bacchan turns to face the camera,
"Bas. Ek bharosemand saathi hona
chahiye."
MVO: "Saathi jo zindagi ko aasan banaaye."
Super: 'ICICI Group. Saral. Surakshit.
Samajhdar
ADVERTISING
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ADVERTISING
A couple enter ICICI Bank and are
served coffee as they wait to
open an account
Super: How long does it take to open an
account with ICICI Bank?
The man takes a swig from his cup... Super:
Before your coffee goes cold. The executive
smiles at their
... disbelief and hands over the documents.
VO: Have you opened an ICICI Bank
account as yet?
Hum Hai Na
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ADVERTISING
Hum Hai Na
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NUMBER 1 BANKING BRAND IN INDIA
Hum Hai Na
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NUMBER 1 BANKING BRAND IN INDIA
Hum Hai Na
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Hum Hai Na
CONCLUSION
To be more costumer oriented
Keep innovating with its products
To play a prominent role in the development of India
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H H i N
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