IBM System Storage Productivity Center 1.4.0.1

IBM System Storage Productivity Center 1.4.0.1

IBM

Tables of Contents

IBM System Storage Productivity Center V1.4.0.1New for System Storage Productivity Center Version 1.4.0.1New in Release 1.4Printable documentationGetting started

Roadmap for IBM System Storage Productivity CenterFor the customer: planning work sheetAccessibility

OverviewSSPC manages devices with Tivoli Storage Productivity Center

Configure devices for monitoring by using Tivoli Storage Productivity CenterStart GUIs and applications on devices by using Tivoli Storage Productivity CenterCollect data from devices by using Tivoli Storage Productivity CenterMonitor devices by using Tivoli Storage Productivity CenterAnalyze storage resources with reports from Tivoli Storage Productivity Center

SSPC manages System Storage DS8000SSPC manages System Storage SAN Volume ControllerSSPC manages DS3000, DS4000, and DS5000SSPC is installed with DS CIM agent management commandsSSPC offers continuous availability and disaster recovery through Tivoli Storage Productivity Center forReplicationOverview of installing and configuring SSPCSystem Storage Productivity Center optionsSystem Storage Productivity Center packagesMaintaining user IDs and passwordsIdentifying responsibilities for maintaining, upgrading, and configuring the SSPC serverIBM System Storage Productivity Center desktopAccessing the System Storage Productivity Center online helpSearching the information centerHardware components

PlanningFor the customer: planning work sheetMaintenance responsibilitiesPlanning for the hardware

Features and specificationsCapacity limits for the SSPC serverCapacity limits for CIM agentsOptional ordered equipmentSupported hardware

Planning for the softwarePlanning for software configurationLicensing overviewWeb browsers

Microsoft Phishing Filter

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User roles for Tivoli Storage Productivity CenterTypes of data replicationEvaluating try and buyActivating the Windows licenseGetting security updates for WindowsSubscribing to technical support websitesInitial tasks for installing and configuring SSPC

Setting up the SSPC serverIntroductionPrerequisitesFor the customer: preparing for the installationFor the IBM service representative: installing the hardwareFor the IBM service representative: configuring the operating systemFor the IBM service representative: completing the initial configuration tasksFor the IBM service representative: completing the installationFor the IBM service representative: testing the installation

Configuring SSPC for DS8000Preparing Internet Explorer and Windows Server 2008Starting and logging on to Tivoli Storage Productivity CenterConfiguring Tivoli Storage Productivity Center for DS8000

Adding a DS8000 server by using the Configure Devices wizardRunning a probe job to collect DS8000 dataAccessing the DS8000 GUI through Tivoli Storage Productivity Center

Completing the configurationConfiguring SSPC for SAN Volume Controller

Preparing Internet Explorer and Windows Server 2008Configuring SAN Volume Controller settingsStarting and logging on to Tivoli Storage Productivity CenterConfiguring Tivoli Storage Productivity Center for SAN Volume Controller

Adding a SAN Volume Controller cluster by using the Configure Devices wizardRunning a probe job to collect SAN Volume Controller data

Completing the configurationConfiguring SSPC for DS3000, DS4000, and DS5000

Preparing Internet Explorer and Windows Server 2008Starting and logging on to Tivoli Storage Productivity CenterConfiguring Tivoli Storage Productivity Center for DS3000, DS4000, or DS5000

Adding a DS3000, DS4000, or DS5000 server by using the Configure Devices wizardRunning a probe job to collect DS3000, DS4000, or DS5000 data

Accessing the DS3000, DS4000, or DS5000 GUI through Tivoli Storage Productivity CenterCompleting the configuration

Tivoli Storage Productivity Center Basic EditionViewing storage systems with the topology viewerAccessing reports about storage resources

Configuring SSPC to copy data with Tivoli Storage Productivity Center for ReplicationAdding the IP address to the trusted zoneStarting the GUI for Tivoli Storage Productivity Center for ReplicationCreating a FlashCopy session and adding copy sets

Additional configuration for System Storage Productivity Center

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Adding user IDs to SSPCConfiguring Tivoli Storage Productivity Center from a remote systemEnabling a non-Administrator user ID to create a backup imageStarting management commands for the DS CIM agentEstablishing remote access to other server host systems

Managing System Storage Productivity CenterManaging storage systems by using element managers

Providing credentials to access the DS8000 serverCIM object managerSingle sign-on

Selecting the user authentication method to use with single sign-onChanging the user authentication method

Changing the authentication method from LDAP to the local operating systemChanging the authentication method from the local operating system to LDAP federated repositories

Changing the LTPA token expiration for single sign-onLaunch and launch-in-contextConfiguring Tivoli Storage Productivity Center for DS8000 LDAP supportConfiguring SSPC for a Remote Desktop connectionMaintaining user IDs and passwordsVerifying the version of Tivoli Storage Productivity CenterVerifying the version of System Storage Productivity CenterVerifying the version of DS Storage ManagerBacking up and recovering the SSPC system

Backing up the SSPC systemRecovering the SSPC system

Manually setting up the LSI Configuration Utility ProgramRecovering the SSPC system if you backed it up

Recovering the backup image from a shared folder on a network driveRecovering the backup image from DVDs

Recovering the SSPC image if you did not back it upBacking up the Tivoli Storage Productivity Center databaseBacking up and recovering Tivoli Storage Productivity Center for Replication

Upgrading the features of IBM System Storage Productivity CenterAdding an installation licenseUpgrading Tivoli Storage Productivity Center

Updating storage system credentialsUpgrading DS8000 Storage ManagerUpgrading the SAN Volume Controller ConsoleUpgrading Tivoli Storage Productivity Center for Replication

Upgrading to the Two Site or Three Site Business Continuity licenseUpgrading the DSCIMCLIUpgrading the DS Storage Manager

Troubleshooting System Storage Productivity CenterSupport websitesDocumentationBefore you callGetting help and information from the World Wide WebThings to know about customer support for SSPC

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Contacting the IBM Support CenterTaiwan contact informationTroubleshooting Tivoli Storage Productivity Center problems

ReferenceReference information

Licenses for Tivoli Storage Productivity CenterTCP/IP ports used by the Tivoli Storage Productivity Center familyUnderstanding browser requirementsUnderstanding Internet Protocol Version 6 support

IPv6 considerations in Tivoli Storage Productivity CenterInventory of the System Storage Productivity Center shipment

Troubleshooting topicsError message: A duplicate name exists on the networkError message: GUI8333E Failed to log on to DS8000 Element managerCannot save audit logs to System Storage Productivity CenterInstalling the DS Storage Manager GUI fails using the Firefox browserTivoli Productivity Center for Replication Add storage subsystem button is disabledMultiple warning windows when accessing Java Web StartPrompt to download a .jnlp filePrompt to download and not run a .jnlp fileConfiguration fails or performance monitor times out for DS4000 or DS5000

Installing System Storage Productivity Center componentsInstalling System Storage Productivity CenterInstalling the SAN Volume Controller ConsoleInstalling Storage Resource agents

Uninstalling System Storage Productivity Center componentsUninstalling DS Storage Manager

Accessing reports about storage resourcesNotices

TrademarksImportant notesSafety and environmental notices

Safety informationNotices and statements in this documentSafety noticesUnited Kingdom telecommunications safety requirementOther safety informationParticulate Contamination

Electronic emission noticesFederal Communications Commission statementIndustry Canada compliance statementAustralia and New Zealand Class A StatementEuropean Union Electromagnetic Compatibility DirectiveGermany Electromagnetic compatibility directiveJapan VCCI Council Class A statementJapan Electronics and Information Technology Industries Association (JEITA) Statement (less thanor equal to 20 A per phase)Korean Communications Commission (KCC) Class A Statement

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People's Republic of China Class A Electronic Emission statementRussia Electromagnetic Interference (EMI) Class A StatementTaiwan Class A compliance statement

Accessibility features for Tivoli Storage Productivity CenterGlossary

PublicationsAccessing publications onlineIBM RedbooksTranslated publications

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IBM System Storage Productivity Center V1.4.0.1documentation

IBM® System Storage® Productivity Center (SSPC) is an IBM Machine Type 2805 server and preinstalledsoftware that can help you improve and centralize the management of your storage environment through theintegration of products. It provides a single point from which to manage your storage systems.

Getting startedWhat's newGetting startedOverviewSetting up the SSPC server

Copyright IBM Corporation 2002, 2009.

Terms of use

Common tasksManaging resourcesUpgradingTroubleshooting and supportTroubleshooting

System Storage Productivity Center on the IBM Support PortalSupported storage productsFix Central

More informationService Management Connect for storage managementIBM Redbooks publications

New for System Storage Productivity Center Version 1.4.0.1Use this information to learn about the new features and enhancements that are included in IBM® SystemStorage® Productivity Center (SSPC) Version 1.4.0.1.

SSPC 1.4.0.1 adds the following new features, functions, and enhancements:

Two DVDs to recover the SSPC imageBeginning with Version 1.4.0.1, the SSPC image no longer fits on a single DVD. Two image-recoveryDVDs are included with the SSPC server and instructions for the recovery are available in the IBMSystem Storage Productivity Center User's Guide. The guide is located on the IBM System StorageProductivity Center Documentation CD, which is included with the SSPC server.

Tivoli® Storage Productivity Center 4.2

IBM System Storage Productivity Center 1.4.0.1 1

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IBM Tivoli Storage Productivity Center Basic Edition 4.2 is preinstalled on the System StorageProductivity Center server. This release includes the following enhancements:

Broader documentation of the conditions that trigger errors during data collection, policymanagement, and other types of data-management jobs.A new Configure Devices wizard to configure the devices that Tivoli Storage Productivity Centermonitors. The wizard guides you through the steps for adding a device as a data source, runninga discovery, including devices in groups, specifying alerts, and setting up schedules for collectingdata. By using the wizard, you can configure storage systems, fabrics and switches, computers,and tape libraries.A new Job Management panel in the navigation tree from which you can view and manage theschedules, runs, and jobs for the storage devices that Tivoli Storage Productivity Centermonitors. The Job Management panel includes a Job Management - Recommendations window.Messages in the window indicate actions that you can take to more fully use Tivoli StorageProductivity Center to monitor your devices.Common Information Model (CIM) agents are no longer required by Tivoli Storage ProductivityCenter to communicate with IBM System Storage DS8000® and IBM System Storage SANVolume Controller. Instead, Tivoli Storage Productivity Center uses the enterprise storage servernetwork interface (ESSNI) to communicate with DS8000 servers. It uses the SAN VolumeController command-line interface (CLI) to communicate with SAN Volume Controller clusters. Ifyou are upgrading Tivoli Storage Productivity Center, a migration tool is provided to help youmigrate the existing storage system credentials and to change port numbers.

Tivoli Storage Productivity Center for Disk Midrange EditionTivoli Storage Productivity Center supports IBM Tivoli Storage Productivity Center for Disk MidrangeEdition.

Tivoli Storage Productivity Center for Disk Midrange Edition provides storage device configuration,performance monitoring, and management of storage area network (SAN) attached devices from asingle console. This product provides basic disk functions and performance monitoring capabilities forIBM System Storage DS3000, IBM System Storage DS4000®, and IBM System Storage DS5000.

FlashCopy® data replication comes with Tivoli Storage Productivity Center Basic EditionFlashCopy data replication is now included with the license for Tivoli Storage Productivity Center BasicEdition, which is preinstalled on the SSPC server. FlashCopy, which provides instant, point-in-timereplication, was previously available when you purchased the license for IBM Tivoli StorageProductivity Center for Replication.

DB2® 9.7Tivoli Storage Productivity Center now supports IBM DB2 9.7.

System Storage DS8000 Release 5.0You can monitor System Storage DS8000 5.0 or earlier releases with SSPC.

SAN Volume Controller Console Release 5.1.0IBM SAN Volume Controller Console 5.1.0 is preinstalled on the SSPC server. When you add SANVolume Controller to Tivoli Storage Productivity Center, you must supply a private Secure Shell (SSH)key file in OpenSSH format. If the private SSH key is protected by a password, instructions are providedfor you to convert the key to OpenSSH format.

System Storage DS Storage Manager Release 10.60The IBM System Storage DS® Storage Manager user interface is available for you to optionally install onthe SSPC server or on a remote server. The DS Storage Manager 10.60 can manage the DS3000,DS4000, and DS5000. With DS Storage Manager 10.60, when you use Tivoli Storage ProductivityCenter to add and discover a DS CIM agent you can start the DS Storage Manager from the topologyviewer, the Configuration Utility, or the Disk Manager of Tivoli Storage Productivity Center.

IBM Java™ Version 6

2 IBM System Storage Productivity Center 1.4.0.1

IBM Java Version 6 is preinstalled and can be used with DS Storage Manager 10.60. You do not need todownload Java from Sun Microsystems.

DS CIM agent management commandsThe DS CIM agent management commands (DSCIMCLI) for Release 5 are preinstalled on the SSPCserver.

Support | Terms of use | Feedback(C) Copyright IBM Corporation 2002, 2009. All Rights Reserved.This information center is powered by Eclipse technology. (http://www.eclipse.org)

New in Release 1.4Use this information to learn about the new features and enhancements that are included in IBM® SystemStorage® Productivity Center Version 1.4.

System Storage Productivity Center 1.4 adds the following new features, functions, and enhancements:

New 2805-MC4System Storage Productivity Center 2805-MC4 includes a hard drive that is 10 GB larger than theprevious model. System Storage Productivity Center 2805-MC2 and 2805-MC3 are no longer availablefor purchase.

IBM Tivoli® Storage Productivity CenterIBM Tivoli Storage Productivity Center Basic Edition 4.1.1 is preinstalled on the System StorageProductivity Center server.

IBM System Storage DS8000® R5.0You can monitor System Storage DS8000 5.0 or earlier releases with System Storage ProductivityCenter.

IBM System Storage SAN Volume Controller Console 5.1.0IBM SAN Volume Controller Console 5.1.0 is preinstalled on the System Storage Productivity Centerserver. Because version 5.1.0 no longer requires a CIM agent to communicate with the SAN VolumeController, a CIM agent is not installed with the console. Instead, the console uses the CIM agent thatis embedded in the SAN Volume Controller hardware. To manage older levels of the SAN VolumeController, install the corresponding CIM agent on the SSPC server. PuTTY is installed on SystemStorage Productivity Center and available for key generation.

IBM System Storage DS® Storage Manager 10.60A new version of the System Storage DS Storage Manager user interface is available for you tooptionally install on the System Storage Productivity Center server or on a remote server. The DSStorage Manager 10.60 can manage the IBM DS3000, IBM DS4000®, and IBM DS5000. With DSStorage Manager 10.60, when you use Tivoli Storage Productivity Center to add and discover a DS CIMagent you can launch the DS Storage Manager from the topology viewer, the Configuration Utility, or theDisk Manager of Tivoli Storage Productivity Center.

IBM Java™ 1.5IBM Java 1.5 is preinstalled and can be used with DS Storage Manager 10.60. You do not need todownload Java from Sun Microsystems.

DS CIM agent management commandsThe DS CIM agent management commands (DSCIMCLI) for Release 5.4.3 are preinstalled on theSystem Storage Productivity Center server.


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IBM System Storage Productivity Center Introduction and Planning Guide (about 1452 KB)IBM System Storage Productivity Center Read This First flyer (about 208 KB)IBM System Storage Productivity Center User's Guide (about 3536 KB)

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Getting startedThe topics in this section describe preinstallation resources and tasks.

Roadmap for IBM System Storage Productivity CenterUse the Roadmap to quickly install and configure the IBM® System Storage® Productivity Center (SSPC).For the customer: planning work sheetAs the customer, you are required to provide the IBM service representatives with information aboutthese work sheets so they can set up the IBM System Storage Productivity Center (SSPC) server. If youdo not provide this information, it will delay the time it takes to set up the SSPC server.AccessibilityIBM strives to provide products with usable access for everyone, regardless of age or ability.


Roadmap for IBM System Storage Productivity CenterUse the Roadmap to quickly install and configure the IBM® System Storage® Productivity Center (SSPC).

Task

Whoperformstask Go to this link

Read the Introduction section to familiarize yourselfwith the product

Customer Introduction

Ensure that all prerequisites are met Customer Prerequisites

Complete the Planning work sheet and assemble thematerials that are needed for the installation

Customer For the customer: planning work sheetand For the customer: preparing for theinstallation

Install the System Storage Productivity CenterModel 2805-MC4 in the rack and connect the cables

IBMServiceRepresentative

For the IBM Service Representative:installing the hardware

Start the Model 2805-MC4 server and configure theoperating system

IBMServiceRepresentative

For the IBM service representative:configuring the operating system

Set the time and configure the network IBMServiceRepresentative

For the IBM service representative:completing the initial configuration tasks






Task

Whoperformstask Go to this link

Run the SSPC Password Tool IBMServiceRepresentative

For the IBM service representative:completing the installation

Test the installation IBMServiceRepresentative

For the IBM service representative:testing the installation

Configure IBM System Storage Productivity Centerto work with the DS8000® element managers

Customer Configuring SSPC for DS8000

Configure IBM System Storage Productivity Centerto work with the SAN Volume Controller

Customer Configuring SSPC for SAN VolumeController

Configure IBM System Storage Productivity Centerto work with the DS3000, DS4000®, and DS5000

Customer Configuring SSPC for DS3000, DS4000,and DS5000

Configure IBM System Storage Productivity Centerto work with IBM Tivoli Storage Productivity Centerfor Replication

Customer Configuring SSPC to copy data withTivoli Storage Productivity Center forReplication

Parent topic: Getting started


For the customer: planning work sheetAs the customer, you are required to provide the IBM® service representatives with information about thesework sheets so they can set up the IBM System Storage® Productivity Center (SSPC) server. If you do notprovide this information, it will delay the time it takes to set up the SSPC server.

The information in this work sheet is filled out by the customer and is used by the IBM service representativeduring the hardware installation process. When the work sheet has been filled out, give it to the IBM servicerepresentative so they can use it to configure the SSPC. After the configuration is complete, store the worksheet with the SSPC documentation.

SSPC server information

As part of the SSPC planning, select the rack position. The position in the rack is identified by an ElectricalIndustries Association (EIA) number. The SSPC has a height of one EIA, referred to as 1U. Select a location inthe rack that allows enough space for hardware components that might be installed at a future date.

A keyboard and mouse with Universal Serial Bus (USB) connectors are required for the initial setup of theSSPC. A video display is also required. You can install an optional keyboard video mouse (KVM) unit byordering Feature Code 9100. If you install it as part of this service action, record the rack location of the KVMunit in Table 1.




Tip: As a best practice, install the KVM unit directly above or below the SSPC server so that the connectingcables of the device can reach the server. Feature code 9100 comes with installation instructions. If youordered this feature code, follow the instructions but do not remove and discard the rubber pads under thekeyboard. Peel off the protective strip on the console to expose the adhesive surface and place the keyboardinto the tray. Press the keyboard firmly so that it adheres to the tray. You can discard the switch mountingbrackets that come with feature code 9100.

Table 1. EIA location of the SSPC server and the keyboard video mouse unitLocation of SSPC hardware inthe rack

EIA number: __________

Location of keyboard videomouse unit in the rack (thisunit already might beinstalled and is optional)


Windows Server 2008 Enterprise Edition Product Key and computer name

During the initial Windows® configuration process, you are prompted to enter the 25-digit Windows productkey. The key is printed on a sticker labeled "Proof of License Certificate of Authority" and is located on theoutside top cover of the SSPC server. Record this key now because the sticker might be obscured when youplace the SSPC server in the hardware rack.

Windows product key: __ __ __ __ __ - __ __ __ __ __ - __ __ __ __ __ - __ __ __ __ __ - __ __ __ __ __

Table 2. Computer nameField Entry Comments

System StorageProductivityCenter

Computer name: ___________________

Specify the SSPC computer name. List it hereso that the IBM service representative can setit during the installation.

Table 3. Customer passwordsField Entry Comments


Field Entry Comments

WindowsAdministratorpassword

Windows Administrator password: ___________________

List the password that the IBM servicerepresentative sets the Administrator ID toduring the initial logon to the SSPC server.

This password can be changed after thesystem has been installed.

To comply with the password requirements ofthe Windows operating system and theapplications installed on SSPC, both theWindows Administrator password and theHost authentication password must consist ofa minimum of six characters, one of which isan uppercase character and one of which is anumeric character. Characters that arepermitted are:

A through Z (uppercase characters)a through z (lowercase characters)0 through 9 (numeric characters)Only the following special characters: -,_, and . (dash, underscore, and period)

Hostauthenticationpassword

Host authentication password: ___________________

List the password that is used by IBM Tivoli®Storage Productivity Center whencommunicating with the Fabric agents. Thispassword can be different than the WindowsAdministrator password.


The characters in the password must conformto the same rules as the WindowsAdministrator password.

SSPC physical location

In Table 4, record the IP addresses and host name for the SSPC server.

Table 4. IP addresses and host nameField IP address or host name Comments

SSPC IP address IP address: ___________________ This value is the address for the SSPCserver.

SSPC Subnet Mask IP address: ___________________ This value hides the IP address. Obtainthis value by typing ipconfig in acommand prompt window on anycomputer on the network or by askingthe network administrator.


Field IP address or host name Comments

SSPC Default gateway IP address: ___________________ This value is the router that allowsaccess from one network to anothernetwork. Obtain this value by typingipconfig in a command prompt windowon any computer on the network or byasking the network administrator.

SSPC Preferred DNSaddress

DNS address: ___________________ This value is the address for the domainname server for your site. Obtain thisvalue by typing ipconfig in a commandprompt window on any computer on thenetwork or by asking the networkadministrator.

SSPC Alternate DNSaddress

DNS address: ___________________ This value is the alternate address for thedomain name server for your site. Obtainthis value by typing ipconfig in acommand prompt window on anycomputer on the network or by askingthe network administrator.

DNS suffix DNS suffix: _____________________ This value is the part of a fully qualifieddomain name that represents a groupingof host names. For example, in the fullyqualified domain name of sspc.ibm.com,the DNS suffix is ibm.com. Obtain thisvalue from the network administrator.

Device information

Use the following tables to record information about your storage system.

Table 5. Device information for IBM System Storage DS8000

Device type Default ports User ID, password, and host nameIP address ofstorage system

DS8000® elementmanager

8451 (http) 8452 (https)

Default user ID: adminDefault password: adminYou must change the default passwordwhen you log on. Changing the defaultpassword automatically changes theenterprise storage server networkinterface (ESSNI) password so that thetwo match.Host name:__________Restriction: Do not use special characterssuch as # or & in the host name. Thesecharacters cause the host name to betruncated.

IP address ofHardwareManagementConsole (HMC):__________



Enterprise storageserver networkinterface (ESSNI)

1750 Default user ID: adminThe default password automaticallychanges to match the DS8000 elementmanager password.

IP address of HMC:

__________

Table 6. Device information for IBM System Storage SAN Volume Controller


SAN VolumeController cluster

443 and 22 Default user ID: superuserDefault password: randomly generatedwhen SAN Volume Controller is installed;it is the same password for logging on tothe SAN Volume Controller managementGUI.Host name: __________

IP address:______________

Parent topic: Getting startedParent topic: Planning


AccessibilityIBM strives to provide products with usable access for everyone, regardless of age or ability.

This product uses standard Windows navigation keys.

For more information about accessibility, see Accessibility features for Tivoli Storage Productivity Center.

Parent topic: Getting started


OverviewIBM® System Storage® Productivity Center (SSPC) is an IBM Machine Type 2805 server and preinstalledsoftware that can help you improve and centralize the management of your storage environment through theintegration of products. It provides a single point from which to manage your storage systems.

System Storage Productivity Center simplifies storage management by:

Centralizing the management of storage network resources with IBM storage management softwareProviding greater synergy between storage management software and IBM storage devices






Reducing the number of servers that are required to manage your software infrastructureProviding a simple migration path from basic device management to using storage managementapplications that provide higher-level functions

System Storage Productivity Center is a 1U, rack-mounted hardware appliance that uses IBM Tivoli® StorageProductivity Center Basic Edition to manage storage for IBM System Storage DS8000®, IBM System StorageSAN Volume Controller, IBM System Storage DS3000, IBM System Storage DS4000®, and IBM SystemStorage DS5000. Also available with SSPC is IBM Tivoli Storage Productivity Center for Replication, anapplication that offers copy services to provide continuous availability and disaster recovery.

Figure 1 shows the SSPC hardware appliance.

Figure 1. Front view of the System Storage Productivity Center server. The illustrations in this document mightdiffer slightly from your model.

SSPC manages devices with Tivoli Storage Productivity CenterIBM System Storage Productivity Center (SSPC) uses IBM Tivoli Storage Productivity Center BasicEdition to manage storage devices.SSPC manages System Storage DS8000The graphical user interface (GUI) of the IBM System Storage DS8000 Storage Manager is accessiblefrom IBM System Storage Productivity Center (SSPC) through the IBM Tivoli Storage ProductivityCenter GUI.SSPC manages System Storage SAN Volume ControllerThe SAN Volume Controller combines software and hardware into an appliance that uses symmetricvirtualization, which creates a pool of managed disks (MDisks) from the attached storage systems.Those storage systems are then mapped to a set of virtual disks (VDisks) for use by attached hostsystems. System administrators can view and access a common pool of storage on the SAN.SSPC manages DS3000, DS4000, and DS5000You can optionally install the IBM System Storage DS® Storage Manager user interface on the IBMSystem Storage Productivity Center (SSPC) server or on a remote server so that you can manage the


IBM System Storage DS3000, IBM System Storage DS4000, or IBM System Storage DS5000 from asingle console.SSPC is installed with DS CIM agent management commandsThe DS CIM agent management commands (DSCIMCLI) are installed on the System StorageProductivity Center (SSPC).SSPC offers continuous availability and disaster recovery through Tivoli Storage ProductivityCenter for ReplicationYou can use IBM Tivoli Storage Productivity Center for Replication to obtain continuous availability anddisaster recovery solutions by using point-in-time and continuous data replication.Overview of installing and configuring SSPCThe basic steps for setting up IBM System Storage Productivity Center (SSPC) consist of configuring theWindows® operating system, testing the network connection, and configuring SSPC for the devices thatyou want it to manage.System Storage Productivity Center optionsIBM System Storage Productivity Center (SSPC) offers several different program options, depending onthe functions you want. This topic provides information about those options.System Storage Productivity Center packagesIBM System Storage Productivity Center (SSPC) offers several packages depending on the functionsthat you want.Maintaining user IDs and passwordsUse this procedure to change the passwords for Windows Administrator, DB2® user, DB2 services, andIBM Tivoli Storage Productivity Center for Replication.Identifying responsibilities for maintaining, upgrading, and configuring the SSPC serverUse this information to learn about what responsibilities you have for maintaining, upgrading, andconfiguring the IBM System Storage Productivity Center (SSPC) server.IBM System Storage Productivity Center desktopThe IBM System Storage Productivity Center desktop displays the icons you can use to open the userinterfaces for the different products.Accessing the System Storage Productivity Center online helpIBM System Storage Productivity Center uses IBM Tivoli Storage Productivity Center, which provides acomprehensive online help system for accessing context-sensitive information about the functionswithin the user interface. This section provides information on how to access the online help.Searching the information centerYou can refine your search of information centers for IBM Tivoli Storage Productivity Center and IBMSystem Storage Productivity Center.Hardware componentsThe SSPC consists of an IBM System x® server running the Microsoft® Windows Server 2008 EnterpriseEdition operating system. This topic describes the standard SSPC server configuration.


SSPC manages devices with Tivoli Storage Productivity CenterIBM® System Storage® Productivity Center (SSPC) uses IBM Tivoli® Storage Productivity Center Basic Editionto manage storage devices.

Tivoli Storage Productivity Center simplifies the complexity of managing multiple SAN-attached storagedevices by letting you configure and manage SAN-attached devices from a single console.




With Basic Edition, you can manage network storage components, such as:

IBM System Storage SAN Volume ControllerIBM TotalStorage® Enterprise Storage Server® (ESS)IBM System Storage disk systems (DS3000, DS4000®, DS5000, DS6000™, and DS8000® series)Other storage systems that use Storage Management Initiative Specification (SMI-S) standards

Figure 1 illustrates how SSPC integrates supported storage-management applications.

Figure 1. Overview of System Storage Productivity Center

With the help of agents, Tivoli Storage Productivity Center discovers the devices to which it is configured. Itthen can start an element manager that is specific to each discovered device, and gather events and data forreports about storage management.

For SAN fabrics, Tivoli Storage Productivity Center simplifies the management and improves the availability ofthe SAN environment. You can monitor and report on SAN resources and use a single location for zonecontrol. Tivoli Storage Productivity Center discovers existing zones and zone members so that you can modifyor delete them. You can create new zones, and you can also use aliases.

Tivoli Storage Productivity Center gives you the ability to view events happening in your SAN environment andrecord state changes. Events related to topology changes or updates can be forwarded to the IBM TivoliEnterprise Console®, to another manager that uses Simple Network Manager Protocol (SNMP), or to both.

For the SAN fabric, Tivoli Storage Productivity Center works with host bus adapters (HBAs), disk systems, tapesystems, SAN switches, routers, and gateways.

SSPC might also be used with other hardware that is used by Tivoli Storage Productivity Center. For acomplete list of supported devices, go to http://www-01.ibm.com/support/docview.wss?rs=40&context=SSBSEX&context=SSMN28&context=SSMMUP&context=SS8JB5&context=SS8JFM&q1=support+matrix&uid=swg21386446&loc=en_US&cs=utf-8&lang=en and click the link for Tivoli StorageProductivity Center 4.2.

Tivoli Storage Productivity Center 4.2 and later works with DB2® 9.7. You can, optionally, migrate your TivoliStorage Productivity Center databases from DB2 9.5, 9.1, or 8.2 to DB2 9.7. Tivoli Storage Productivity Centercontinues to work with DB2 9.5 and 9.1.


http://www-01.ibm.com/support/docview.wss?rs=40&context=SSBSEX&context=SSMN28&context=SSMMUP&context=SS8JB5&context=SS8JFM&q1=support+matrix&uid=swg21386446&loc=en_US&cs=utf-8&lang=en

For information about how Tivoli Storage Productivity Center discovers devices and gathers data, see Collectdata from devices by using Tivoli Storage Productivity Center.

Configure devices for monitoring by using Tivoli Storage Productivity CenterStart GUIs and applications on devices by using Tivoli Storage Productivity CenterIBM System Storage Productivity Center (SSPC) uses IBM Tivoli Storage Productivity Center to startgraphical user interfaces (GUIs) and external applications, such as element managers, for storagedevices.Collect data from devices by using Tivoli Storage Productivity CenterMonitor devices by using Tivoli Storage Productivity CenterAnalyze storage resources with reports from Tivoli Storage Productivity CenterIBM Tivoli Storage Productivity Center provides over 300 reports that you can use to analyze andmanage your storage resources.

Parent topic: Overview


Configure devices for monitoring by using Tivoli StorageProductivity Center

In previous versions of IBM® Tivoli® Storage Productivity Center, setting up a storage device for monitoringrequired that you perform tasks in different locations of the user interface, and each type of device to bemonitored required different steps. In Tivoli Storage Productivity Center 4.2 and later, all tasks for setting up adevice are included in the Configure Devices wizard. The wizard guides you through the steps for adding adevice as a data source, running a discovery, adding devices to groups, specifying alerts, and setting up data-collection schedules. You can use the wizard to configure storage devices, fabrics and switches, computers,and tape libraries.

You can add multiple devices of the same type by using a single session of the wizard. For example, using thewizard, you can add IBM System Storage® DS8000®, IBM System Storage SAN Volume Controller, and otherstorage devices that collect data through Common Information Model (CIM) agents at the same time. Youcannot configure multiple devices of different types at the same time. For example, you cannot add a storagedevice and a fabric in a single session of the wizard.

To configure supported storage devices so that they can be monitored by Tivoli Storage Productivity Center,go to Configuring SSPC for DS8000, Configuring SSPC for SAN Volume Controller, Configuring SSPC forDS3000, DS4000, and DS5000, or Configuring Tivoli Storage Productivity Center from a remote system.

Parent topic: SSPC manages devices with Tivoli Storage Productivity Center


Start GUIs and applications on devices by using Tivoli StorageProductivity Center14 IBM System Storage Productivity Center 1.4.0.1





IBM® System Storage® Productivity Center (SSPC) uses IBM Tivoli® Storage Productivity Center to startgraphical user interfaces (GUIs) and external applications, such as element managers, for storage devices.

An element manager is vendor-specific software that administers a particular storage device. It is sometimesreferred to as the GUI for a device. Table 1 shows the element managers for storage devices that TivoliStorage Productivity Center can start and SSPC can manage. The element managers are the GUIs of eachstorage device.

Table 1. Storage devices and their element managersStorage device Element manager

IBM System Storage DS8000® IBM System Storage DS8000 Storage Manager

IBM System Storage SAN Volume Controller SAN Volume Controller management GUI

IBM System Storage DS3000,IBM System Storage DS4000®, orIBM System Storage DS5000

IBM DS Storage Manager

Integrated into the Tivoli Storage Productivity Center are both IBM Tivoli Storage Productivity Center forReplication, an application that manages the advanced copy services that are necessary for continuousavailability and disaster recovery, and IBM Tivoli Integrated Portal, a standards-based architecture for Webadministration.

You can access Tivoli Storage Productivity Center and Tivoli Storage Productivity Center for Replication fromthe Tivoli Integrated Portal GUI, and you can access Tivoli Storage Productivity Center for Replication from theTivoli Storage Productivity Center GUI.

With the Tivoli Storage Productivity Center, components of the Tivoli Integrated Portal, Tivoli StorageProductivity Center for Replication, and Tivoli Storage Productivity Center are automatically configured to usea feature known as launch-in-context. The launch-in-context feature gives you the ability to access externalapplications from the Tivoli Storage Productivity Center GUI. The most prevalent external applications thatuse the launch-in-context feature are element managers. The launch-in-context feature provides startingpoints in the Tivoli Storage Productivity Center GUI so you can click a button or select a menu item to start anelement manager and work with a specific device.

There are three levels of launch-in-context ability:

Simple launchThis level exists in TotalStorage® Productivity Center 3.3.2. Tivoli Storage Productivity Center discoversbasic information about the device and the management of the device.

Launch with parametersYou can specify additional parameters in the URL or command-line interface when starting anapplication. When the parameters are passed, you can navigate to a particular panel or state of theapplication that was started. You can also identify objects to operate on and possibly provide values touse in the operation.

Launch with single sign-onYou can enhance the launch-in-context feature to include single sign-on. Single sign-on is anauthentication process that lets you enter one user ID and password to access multiple applications.Single sign-on integrates with the launch-in-context feature so that you can move from one applicationto a specific location in a second application. An external application can use single sign-on toauthenticate with the same user repository as Tivoli Storage Productivity Center. An example of such auser repository is a directory that complies with the Lightweight Directory Access Protocol (LDAP).


External applications that do not include the WebSphere® Application Server require the authenticationservice that is provided by Tivoli Integrated Portal. For example, the element managers for the IBMSystem Storage DS8000 (the DS8000 Storage Manager) and the SAN Volume Controller both use theauthentication service of Tivoli Integrated Portal to handle launch-in-context with single sign-on fromthe Tivoli Storage Productivity Center GUI.

The installation of Tivoli Integrated Portal is required to enable single sign-on for Tivoli StorageProductivity Center. Single sign-on lets you access:

Tivoli Storage Productivity Center and Tivoli Storage Productivity Center for Replication from theTivoli Integrated Portal GUITivoli Storage Productivity Center for Replication from the Tivoli Storage Productivity Center GUIExternal applications, such as element managers from the Tivoli Storage Productivity Center GUI

The single sign-on feature requires a centralized user and group repository, such as an LDAP-compliantdirectory, that all participating applications can access. Also, Tivoli Storage Productivity Center usesLightweight Third Party Authentication (LTPA) tokens to pass the user information betweenapplications. To use LTPA tokens for single sign-on, each participating application must possess thesame set of keys to encode and decode the user information contained in the token. As an additionalsecurity feature, the LTPA tokens expire after a determined amount of time. When the tokens expire,you must reenter your user ID and password information.

If you select operating system authentication, the use of the single sign-on feature is limited. Operatingsystem authentication does not use single sign-on for element managers, even when the elementmanager is installed on the same server as Tivoli Storage Productivity Center. For more informationabout authentication, see Single sign-on.



Collect data from devices by using Tivoli Storage ProductivityCenter

IBM® Tivoli® Storage Productivity Center Basic Edition uses agents to gather data from devices and to createreports about the storage resources in your environment. The type of agent that Tivoli Storage ProductivityCenter uses is specific to the type of device that it monitors. The agents are:

Storage Management Initiative Specification (SMI-S) providers

SMI-S providers or Common Information Model (CIM) agents are provided by the vendor of the storagedevice, fabric switch, or tape library. For storage devices, they are needed for storage asset information,provisioning, and alerting. The CIM agents are also used for certain switch models to collect topologyinformation, port state information, zoning information, zone control, and alerting. For tape libraries,they are used for asset and inventory information.

Each vendor of a storage device, fabric switch, or tape library supplies unique CIM agent code for itsfamily of devices. This CIM agent code implements an SMI-S provider to communicate between TivoliStorage Productivity Center and the managed devices. After you install and configure a CIM agent for




the storage device, fabric switch, or tape library that you want to monitor, you must configure TivoliStorage Productivity Center to communicate with it.

When setting up your CIM agents for managing devices, read the CIM agent documentation first. Thedocumentation provides guidelines for how many devices the CIM agent can manage. If the CIM agentdocumentation does not include such guidelines, limit three systems per CIM agent.

Tip: CIM agents are no longer required by Tivoli Storage Productivity Center to communicate with IBMSystem Storage® DS8000® and IBM System Storage SAN Volume Controller. Instead, Tivoli StorageProductivity Center uses the enterprise storage server network interface (ESSNI) to communicate withDS8000 servers. It uses the SAN Volume Controller command-line interface (CLI) to communicate withSAN Volume Controller clusters.

Storage Resource agentsStorage Resource agents collect information from computer systems (host systems) on which they areinstalled. The information is collected through probe jobs.

In Tivoli Storage Productivity Center 4.2, Storage Resource agents perform the data-collectionfunctions that were previously performed by Data agents and Fabric agents. You can no longer installData agents and Fabric agents. (Out-of-band Fabric agents are still supported and their functionremains unchanged.) The Storage Resource agent probe is equivalent to the information that iscollected by probes that use the Data or Fabric agent.

Tivoli Storage Productivity Center works with Storage Resource agents on Microsoft® Windows®, AIX®,Linux®, HP-UX, and Solaris operating systems. Storage Resource agents do not require the AgentManager application. You can deploy them to other servers by using the Tivoli Storage ProductivityCenter GUI.

For storage devices that are monitored by Storage Resource agents, you cannot change zoneconfiguration. You also cannot receive report information about host bus adapters (HBAs), fabrictopology, or zoning for fabrics that are connected to a server that runs the Linux operating system onpSeries® or zSeries® hardware. These limitations also apply to Storage Resource agents on all guestoperating systems for VMware configurations.

The Data agents, Fabric agents, and Agent Manager are supported in Tivoli Storage Productivity CenterRelease 4.2, but no new function is added to these components. The Data agents and Fabric agents aresupported by Releases 3.3.2, 4.0, 4.1.0, and 4.1.1, and can communicate with Release 4.2.

Most of the information about Tivoli Common Agent Services has been removed from thedocumentation for Tivoli Storage Productivity Center. However, this information is still available in theTivoli Storage Productivity Center 4.1.1 Information Center. To view the information, in the leftnavigation panel, click Previous Versions -> Version 4.1.1.

For additional information about Storage Resource agents, search for Deployment considerations forStorage Resource agents. To view sample reports, see Accessing reports about storage resources.

Out-of-band agentsThe out-of-band agents collect topology information from fabric switches through the Internet Protocol(IP) network by using Simple Network Management Protocol (SNMP) queries to the switches. A bestpractice is for Tivoli Storage Productivity Center to communicate with the out-of-band agent (SNMPagent) on each switch in each SAN fabric that it manages.

The type of device that you want Tivoli Storage Productivity Center to monitor determines the method ofcollecting data. Table 1 shows the ways that Tivoli Storage Productivity Center collects data from devices thatare managed by System Storage Productivity Center.

Table 1. Methods by which Tivoli Storage Productivity Center Basic Edition collects data.IBM System Storage Productivity Center 1.4.0.1 17

The method varies, depending on the type of device that the SSPC manages.

Type of device managed by SSPCMethod of collecting datafrom device

IBM System Storage DS8000 Enterprise storage servernetwork interface (ESSNI)

IBM System Storage SAN Volume Controller SAN Volume Controllercommand-line interface(CLI)

IBM System Storage DS3000 CIM agent (see Note)

IBM System Storage DS4000® CIM agent (see Note)

IBM System Storage DS5000 CIM agent (see Note)

Computer (host) systems Storage Resource agent

Fabrics and switches Storage Resource agent orFabric agent

Note: As specified by the Storage Management Initiative Specification (SMI-S),CIM agents use the Service Location Protocol (SLP) to discover devices.

SSPC is preinstalled with IBM Tivoli Storage Productivity Center Basic Edition. Greater functionality isavailable when you upgrade to other Tivoli Storage Productivity Center packages. To understand the functionsthat Basic Edition offers and to learn about the different packages, see System Storage Productivity Centerpackages.



Monitor devices by using Tivoli Storage Productivity CenterIBM® Tivoli® Storage Productivity Center provides a set of policy-driven automated tools for managing storagecapacity, availability, events, and assets in your enterprise environment. It offers storage management fromthe host and application to the target storage device. It also provides configuration and management of diskand tape devices, SAN fabric management and configuration, and capacity monitoring.

Tivoli Storage Productivity Center can help you identify, evaluate, control, and predict your enterprise storagemanagement assets. Because it is policy-based, it can detect potential problems and automatically makeadjustments based on the policies and actions that you define. For example, it can notify you when yoursystem is running out of disk space or warn you of impending storage hardware failure. By alerting you toissues related to your stored data, it enables you to prevent unnecessary system and application downtime.

Tivoli Storage Productivity Center 4.2 and later includes a Job Management panel in its navigation tree fromwhich you can view and manage the schedules, runs, and jobs for the storage devices that Tivoli StorageProductivity Center monitors. A schedule is a definition of a monitoring task that collects data about storageresources. Monitoring tasks include scans, probes, pings, quotas, and discovery. For example, you mightdefine a probe schedule to collect data about storage devices, and define a scan schedule to collect file-levelinformation about servers. A run is a single invocation of a schedule, and a job is a unit of work within a run for




a schedule. One run might include multiple jobs; for example, a device probe schedule that creates one job foreach device for which it collects data.

By using the Job Management panel, you can:

View information about all schedules, runs, and jobs in one central location. In Tivoli StorageProductivity Center 4.2 and earlier, this information was available only through nodes under eachschedule type in the Tivoli Storage Productivity Center navigation tree.Identify all schedules that include a particular storage device.Identify all schedules, runs, and jobs that encounter problems during operation.Ensure that a storage device is fully monitored by Tivoli Storage Productivity Center.Edit, rename, delete, and run schedules. You must be logged on as the user who created a schedule toperform some of these actions.

The Job Management panel includes a Job Management - Recommendations window. Messages in thewindow indicate actions that you can take to more fully use IBM Tivoli Storage Productivity Center to monitoryour devices.

To learn more, search for Managing schedules, jobs, and runs and Job Management - Recommendations.



Analyze storage resources with reports from Tivoli StorageProductivity Center

IBM® Tivoli® Storage Productivity Center provides over 300 reports that you can use to analyze and manageyour storage resources.

Reports from Tivoli Storage Productivity Center answer such questions as:

What hardware is currently used in our organization?How much storage space are we using?How much unused or unallocated storage space do we have?How much file system space is being consumed, and how is that space related to external or internalstorage (without counting shared space multiple times)?What is the total disk capacity and available disk space for each of the storage systems in myenvironment?What is the storage capacity of the components within a storage system, including disks, volumes,storage pools, array sites, disk groups, and ranks?What is the total amount of storage system volume space or virtual storage space that is identified asthe back-end disk space on a monitored storage system virtualizer (for example, IBM System Storage®SAN Volume Controller)?What devices are managed by the CIM agents that act as data sources for Tivoli Storage ProductivityCenter?

With reports from Tivoli Storage Productivity Center, you can view information about the computers, storagesubsystems, switches, clusters, disks, file systems, hypervisors, users, and servers that run Tivoli StorageProductivity Center in your environment. Tivoli Storage Productivity Center constructs the reports from the




data that it accumulates during data-collection jobs. It then stores the data in its database repository. You canview reports that are predefined by Tivoli Storage Productivity Center, or you can create your own user-defined reports, tables of data, and graphical charts to assess information that is collected by the monitoringand quota jobs. From the reports, you can derive a detailed look or a high-level overview of your storageresources.

For information about reports for storage resources, see Accessing reports about storage resources.



SSPC manages System Storage DS8000The graphical user interface (GUI) of the IBM® System Storage® DS8000® Storage Manager is accessible fromIBM System Storage Productivity Center (SSPC) through the IBM Tivoli® Storage Productivity Center GUI.

Tivoli Storage Productivity Center provides a Configure Devices wizard so that you can configure SSPC forDS8000 servers. The wizard includes a DS8000 element manager page, from which you can add and managemultiple DS8000 element managers. With the DS8000 element manager page, you can:

Access the IBM DS8000 Storage Manager interface that is embedded in the DS8000 HardwareManagement Console (HMC)Use the IBM DS8000 Storage Manager interface to configure and administer its associated IBMDS8000 storage arrays.

The HMC is the console located inside the DS8000 storage system. Starting with Release 2, the DS8000includes the CIM agent, the Enterprise Storage Server® Network Interface Server, and the client, as well as thedisk drives. The HMC uses IBM WebSphere® software products to display web pages to:

The web browser that is embedded in the Tivoli Storage Productivity Center GUIA browser directly on the HMC

Tivoli Storage Productivity Center 4.2 and later no longer uses the CIM agent to communicate with DS8000.Instead, it uses the enterprise storage server network interface (ESSNI) on the DS8000 server. ESSNI isrequired for Tivoli Storage Productivity Center to collect storage-asset information from DS8000, and toprovide provisioning and alerting.



SSPC manages System Storage SAN Volume ControllerThe SAN Volume Controller combines software and hardware into an appliance that uses symmetricvirtualization, which creates a pool of managed disks (MDisks) from the attached storage systems. Those






storage systems are then mapped to a set of virtual disks (VDisks) for use by attached host systems. Systemadministrators can view and access a common pool of storage on the SAN.

SAN Volume Controller is preinstalled on the IBM® System Storage® Productivity Center (SSPC) server. Theicon to start the SAN Volume Controller Console is located on the SSPC desktop. SSPC uses an elementmanager known as the SAN Volume Controller management GUI to manage a SAN Volume Controller cluster.The management GUI is available through IBM Tivoli® Storage Productivity Center.

For SAN Volume Controller 5.1.0 and later, the Common Information Model (CIM) agent is not installed as partof the SAN Volume Controller Console on the SSPC server. Instead, the CIM agent has moved from the SSPCserver and is now embedded in the SAN Volume Controller cluster. If it is necessary to manage an older levelof the SAN Volume Controller, install the corresponding CIM agent on the SSPC server.

When you configure SAN Volume Controller to IBM Tivoli Storage Productivity Center, you must supply aprivate Secure Shell (SSH) key file in OpenSSH format or PuTTY (.ppk) format. To help you generate the key,the PuTTY application is preinstalled on SSPC.

The SAN Volume Controller software performs the following functions for the host systems that attach to SANVolume Controller over the SAN:

Creates a single pool of storageProvides logical unit virtualizationManages logical volumesMirrors logical volumes

The SAN Volume Controller also provides the following features:

Large cacheCopy Services

FlashCopy® (point-in-time copy)Metro Mirror (synchronous copy)Global Mirror (asynchronous copy)Data migration

Space managementMapping that is based on performance of the characteristics that you wantService quality meteringSpace-efficient logical volumes (thin provisioning)

The SAN Volume Controller hardware consists of a SAN Volume Controller node that is an individual server ina SAN Volume Controller cluster.

The nodes are always installed in pairs, with a minimum of one and a maximum of four pairs of nodesconstituting a cluster. Each pair of nodes is known as an I/O group. All I/O operations that are managed by thenodes in an I/O group are cached on both nodes. I/O groups take the storage that is presented to the SAN asMDisks by the storage systems and translates the storage into logical disks, known as VDisks, that are used byapplications on the hosts. A node resides in only one I/O group and provides access to the VDisks in that I/Ogroup. As a host for the SAN Volume Controller graphical user interface (GUI), one SSPC is required for everyfour SAN Volume Controller clusters.

With SAN Volume Controller, you can work with virtual disk copies, so that when the SAN Volume Controller isprobed by Tivoli Storage Productivity Center, all virtual disks have underlying logical volumes representing thevirtual disk.




SSPC manages DS3000, DS4000, and DS5000You can optionally install the IBM® System Storage DS® Storage Manager user interface on the IBM SystemStorage® Productivity Center (SSPC) server or on a remote server so that you can manage the IBM SystemStorage DS3000, IBM System Storage DS4000®, or IBM System Storage DS5000 from a single console.

The DS4000 series of storage servers use Redundant Array of Independent Disks (RAID) technology. RAIDtechnology is used to protect the user data from disk drive failures. DS4000 storage servers contain FibreChannel (FC) interfaces to connect both the host systems and disk drive enclosures.

The storage servers in the DS4000 series provide high system availability through the use of hot-swappableand redundant components. This capability is crucial when the storage server is placed in high-end customerenvironments such as server consolidation on storage area networks (SANs).

The DS Storage Manager software is used to configure, manage, and troubleshoot the DS4000 or DS5000storage servers. With DS Storage Manager, you can:

Configure RAID arrays and logical drivesAssign logical drives to hostsReplace and rebuild failed disk drivesExpand the size of the arrays and logical drivesConvert from one RAID level to another

The DS Storage Manager also offers troubleshooting and management tasks such as:

Checking the status of the storage server componentsUpdating the firmware of the RAID controllersManaging the storage server

After you add and discover a DS CIM agent, you can start the DS Storage Manager from the user interface ofthe Tivoli® Storage Productivity Center. You can start the Storage Manager from the topology viewer,Configuration Utility, or Disk Manager.

Also with DS Storage Manager, you can use advanced features of IBM Tivoli Storage Productivity Center forReplication, such as FlashCopy®, Volume Copy, and Enhanced Remote Mirroring.

To use Tivoli Storage Productivity Center to view reports and topology from the DS3000, DS4000, or DS5000,you must first install the appropriate SMI-S Provider (CIM agent) for the storage system (on a separate server;not on the SSPC server). To determine the appropriate SMI-S Provider for the storage system, go tohttp://www.ibm.com/support/docview.wss?rs=40&context=SSBSEX&context=SSMN28&context=SSMMUP&context=SS8JB5&context=SS8JFM&q1=support+matrix&uid=swg21386446&loc=en_US&cs=utf-8&lang=en and click the link for Tivoli StorageProductivity Center 4.2. For information about SMI-S Providers, contact LSI athttp://www.lsi.com/storage_home?products_home/external_raid/management_software/smis_provider/index.html.

When you configure SSPC for the DS3000, DS4000, or DS5000 server, it is no longer necessary to installJava™. Instead, IBM Java Version 6 comes preinstalled on the SSPC server.





http://www.ibm.com/support/docview.wss?rs=40&context=SSBSEX&context=SSMN28&context=SSMMUP&context=SS8JB5&context=SS8JFM&q1=support+matrix&uid=swg21386446&loc=en_US&cs=utf-8&lang=en

http://www.lsi.com/storage_home?products_home/external_raid/management_software/smis_provider/index.html


SSPC is installed with DS CIM agent management commandsThe DS CIM agent management commands (DSCIMCLI) are installed on the System Storage® ProductivityCenter (SSPC).

The DSCIMCLI can manage the Common Information Model (CIM) agents for IBM® System Storage DS6000™and IBM TotalStorage® Enterprise Storage Server® (ESS).

For information about the CIM agent management commands, see DS Open Application ProgrammingInterface Reference. To obtain this publication, go to http://www-947.ibm.com/support/entry/portal/Troubleshooting/Hardware/System_Storage/Storage_software/Other_software_products/CIM_Agent_for_DS_Open_(API)/. In the Choose your task pane, click Documentation. Fromthe Product documentation pane, click Documentation, and scroll to locate the correct document for your CIMagent.

For IBM System Storage DS8000®, use the following DS CIM agents for the specified releases:

DS CIM agent 5.4.1 for DS8000 R4.1DS CIM agent 5.4.2 for DS8000 R4.2DS CIM agent 5.4.3 for DS8000 R4.3 and R5.x

In IBM Tivoli® Storage Productivity Center 4.2, the enterprise storage server network interface (ESSNI)replaces the CIM agent as the interface for Tivoli Storage Productivity Center to communicate with theDS8000 server.



SSPC offers continuous availability and disaster recoverythrough Tivoli Storage Productivity Center for Replication

You can use IBM® Tivoli® Storage Productivity Center for Replication to obtain continuous availability anddisaster recovery solutions by using point-in-time and continuous data replication.

Tivoli Storage Productivity Center for Replication offers several methods of data replication. FlashCopy® datareplication comes with the license for IBM Tivoli Storage Productivity Center Basic Edition, which ispreinstalled on IBM System Storage® Productivity Center. FlashCopy uses point-in-time replication. Table 1shows the types of data replication that are offered by Tivoli Storage Productivity Center for Replication.

To obtain greater functionality than FlashCopy replication, you can purchase and accept the license for IBMTivoli Storage Productivity Center for Replication Two Site Business Continuity, IBM Tivoli Storage Productivity




http://www-947.ibm.com/support/entry/portal/Troubleshooting/Hardware/System_Storage/Storage_software/Other_software_products/CIM_Agent_for_DS_Open_(API)/



Center for Replication Three Site Business Continuity, or the try-and-buy version of Tivoli Storage ProductivityCenter for Replication Two Site Business Continuity. For a description of each license, see Table 1.

Table 1. Licenses offered by Tivoli Storage Productivity Center for ReplicationLicense(see Note) Includes Description

IBM Tivoli Storage ProductivityCenter Basic Edition, which ispreinstalled on IBM SystemStorage Productivity Center

FlashCopy sessions FlashCopy replication creates apoint-in-time copy in which thetarget volume contains a copy ofthe data that was on the sourcevolume when the FlashCopy wasestablished.

Two Site Business Continuity Includes:

Everything in the license forTivoli Storage ProductivityCenter Basic EditionAll Metro Mirror and GlobalMirror session typesHigh-availability functions

The Two Site Business Continuitylicense provides continuousavailability and disaster recoverysolutions by using point-in-timereplication (which includesFlashCopy), and continuousreplication (which includes MetroMirror, Global Mirror, and MetroGlobal Mirror). With the Two SiteBusiness Continuity license, youcan use failover or failbacksessions to ensure that your dataexists on both of your sites. Youcan also reverse the direction ofthe data flow in the session,making your secondary site yourprimary site, if necessary.

Three Site Business Continuity Includes:

Everything in the license forTivoli Storage ProductivityCenter Basic EditionEverything in the license forTwo Site BusinessContinuityMetro Global Mirror sessiontypes

The Three Site Business Continuitylicense is an optional feature thatprovides you with all thecapabilities of the Two SiteBusiness Continuity license. It alsogives you the ability to perform aMetro Global Mirror copy operation(with failover or failback sessions)to secondary and tertiary sites.

60-day try-and-buy version of theTwo Site Business Continuitylicense

Includes the same functions asthe licensed product

Known as try and buy, this versionis available if you have SystemStorage Productivity Center andTivoli Storage Productivity Centerfor Replication preinstalled in yourenvironment. It is limited to 10customers at one time. Forinformation about try and buy, seeEvaluating the Tivoli StorageProductivity Center for Replication(try and buy) product.


License(see Note) Includes Description

Note: To use FlashCopy, DS8000®users must purchase a hardwarefeature code. The type of featurecode required is based on terabyteusage. For information, contactyour IBM software marketingrepresentative.



Overview of installing and configuring SSPCThe basic steps for setting up IBM® System Storage® Productivity Center (SSPC) consist of configuring theWindows® operating system, testing the network connection, and configuring SSPC for the devices that youwant it to manage.

Figure 1 illustrates the steps that the IBM service representative and you must perform to install andconfigure System Storage Productivity Center.

Figure 1. Overview of installing and configuring System Storage Productivity Center






System Storage Productivity Center optionsIBM® System Storage® Productivity Center (SSPC) offers several different program options, depending on thefunctions you want. This topic provides information about those options.

The following software components are preinstalled on the SSPC 2805-MC4 server:

The English version of Microsoft® Windows® Server 2008 32-bit Enterprise EditionIBM DB2® Enterprise Server Edition 9.7IBM Tivoli® Storage Productivity Center 4.2IBM Tivoli Storage Productivity Center for Replication 4.2SAN Volume Controller Console version 5.1.0




IBM DS CIM agent management commands (DSCIMCLI) 5.4.3

When you start the SSPC server, the system prompts you for the acceptance of the Windows LicenseAgreement and for the license key.

You can optionally install these programs:

Upgrades for Tivoli Storage Productivity CenterSeveral different commercially available packages of Tivoli Storage Productivity Center provideadditional functionality beyond IBM Tivoli Storage Productivity Center Basic Edition. IBM Tivoli StorageProductivity Center for Disk allows you to monitor storage systems for performance. IBM Tivoli StorageProductivity Center for Data allows you to collect and monitor file systems and databases. For devicesthat are attached to a storage area network (SAN), IBM Tivoli Storage Productivity Center for DiskMidrange Edition offers management and performance monitoring from a single console. In particular,this package monitors performance of the IBM System Storage DS3000, IBM System Storage DS4000®,or IBM System Storage DS5000. IBM Tivoli Storage Productivity Center Standard Edition StandardEdition is a bundle that includes all other packages, along with SAN planning tools that use informationcollected from the Tivoli Storage Productivity Center components. A complete overview of the TivoliStorage Productivity Center suite of products is available athttp://www.ibm.com/systems/storage/software/center/products.html. For instructions aboutupgrading Tivoli Storage Productivity Center, see Upgrading Tivoli Storage Productivity Center.

Upgrades for Tivoli Storage Productivity Center for ReplicationTivoli Storage Productivity Center Basic Edition provides basic point-in-time data replication through itsFlashCopy® sessions. You can upgrade to continuous data replication offered by Tivoli StorageProductivity Center for Replication Two Site Business Continuity or to the high-availability disaster-recovery solution offered by Tivoli Storage Productivity Center for Replication Three Site BusinessContinuity. For instructions about upgrading, see Upgrading to the Two Site or Three Site BusinessContinuity license.

DS CLI commandsYou can install the DS CLI commands on the System Storage Productivity Center server. (Do notconfuse these commands with the DS CIM agent commands: DSCIMCLI.) For information aboutinstalling DS CLI commands, seehttp://publib.boulder.ibm.com/infocenter/dsichelp/ds8000ic/index.jsp. Click Command-line interface >Installing the DS CLI.

DS3000, DS4000, or DS5000 Storage Manager user interfaceYou can install the DS3000, DS4000, or DS5000 Storage Manager user interface on the SSPC server.For information about installing the user interface, see Configuring SSPC for DS3000, DS4000, andDS5000.

Antivirus softwareYou can install antivirus software but it is your responsibility to keep your antivirus software up to date.Important: As a best practice, install antivirus software on the SSPC server but no other software(except for the upgrades to the programs listed in this topic). While antivirus applications can offerprotection to servers that might be in an unprotected environment, installing other software can causeport conflicts or performance issues. Other precautions that you can take to protect the SSPC serverinclude enabling security updates to the operating system and establishing a backup procedure for theSSPC.




http://www.ibm.com/systems/storage/software/center/products.html

http://publib.boulder.ibm.com/infocenter/dsichelp/ds8000ic/index.jsp



System Storage Productivity Center packagesIBM® System Storage® Productivity Center (SSPC) offers several packages depending on the functions thatyou want.

When you purchase SSPC, you receive IBM Tivoli® Storage Productivity Center Basic Edition and IBM TivoliStorage Productivity Center for Replication preinstalled.

Tivoli Storage Productivity Center Basic EditionTivoli Storage Productivity Center Basic Edition has IBM Tivoli Storage Productivity Center for Diskfunctions. Tivoli Storage Productivity Center Basic Edition offers these functions:

Device discoveryDisk-storage-system management including discovery, monitoring, and provisioning (forexample, volume creation and configuration) for all devices in your SANAsset and capacity reporting of storage, computers, and fabricsFabric management including discovery, monitoring, and provisioning (for example, zone controland planning)Tape management including discovery and monitoringManagement of topology viewerManagement of storage and computer health

Tivoli Storage Productivity Center Basic Edition centralizes management of networked storage devicesthat implement the SNIA Storage Management Initiative Specification (SMI-S). This package includessupport for the IBM System Storage DS® family and IBM System Storage SAN Volume Controller. TivoliStorage Productivity Center Basic Edition can help reduce storage management complexity and costs,and help improve data availability using SMI-S.

You can upgrade Tivoli Storage Productivity Center Basic Edition to IBM Tivoli Storage ProductivityCenter for Data, IBM Tivoli Storage Productivity Center for Disk, IBM Tivoli Storage Productivity CenterStandard Edition, and IBM Tivoli Storage Productivity Center for Disk Midrange Edition by purchasinglicenses for these packages. The packages provide features such as performance reporting, serverrollup reporting, file-level capacity utilization, SAN planning tools, and SAN configuration analysis tools.To determine which package best suits your storage-management needs, see Table 1. For additionalinformation about Tivoli Storage Productivity Center packages, see Licenses for Tivoli StorageProductivity Center.

Table 1. Finding the right solution to your storage-management needsIf you need... The best solution is...

A way to measure and forecast storagegrowth

IBM Tivoli Storage Productivity Center forData

A way to rationalize and classify storage datathrough the information life cycle

IBM Tivoli Storage Productivity Center forData

For enterprise servers, management of diskperformance

IBM Tivoli Storage Productivity Center forDisk

For enterprise servers, management ofmultiple arrays

IBM Tivoli Storage Productivity Center forDisk

For midrange servers, management of diskperformance

IBM Tivoli Storage Productivity Center forDisk Midrange Edition


If you need... The best solution is...

For midrange servers, management ofmultiple arrays

IBM Tivoli Storage Productivity Center forDisk Midrange Edition

A tool to manage SAN configuration,availability, and performance

IBM Tivoli Storage Productivity CenterStandard Edition

A consolidated view of storage infrastructure(Disk/SAN/capacity)


A way to measure IBM and heterogeneousstorage from a single tool


The ability to manage cumbersome tasks,such as provisioning, zoning, configuration,monitoring, and problem determination


More than one of the preceding storage-management needs


The provisioning of both IBM andheterogeneous storage

IBM Tivoli Storage Productivity CenterStandard Edition or IBM Tivoli StorageProductivity Center with AdvancedProvisioning

For single-site or two-site management ofstorage replication

IBM Tivoli Storage Productivity Center forReplication Two Site Business Continuity

For three-site management of storagereplication

IBM Tivoli Storage Productivity Center forReplication Three Site Business Continuity

IBM Tivoli Storage Productivity Center for ReplicationThe basic functions of Tivoli Storage Productivity Center for Replication provide management of IBMFlashCopy®, Metro Mirror and Global Mirror capabilities for the IBM TotalStorage® Enterprise StorageServer® Model 800, IBM System Storage DS6000™, IBM System Storage DS8000®, and IBM SystemStorage SAN Volume Controller.

You can also purchase the licenses for these packages:

IBM Tivoli Storage Productivity Center for Data

The data manager is the component that is responsible for understanding the behavior of the user datalocated in the file systems and databases. The data manager includes enterprise-wide reporting andmonitoring, policy-based management, and automated capacity provisioning for direct-attachedstorage (DAS), Network Attached Storage (NAS), and SAN environments.

The purpose of this component is to discover the usage patterns and capacity utilization of the storagefrom an application's point of view. The data manager is also responsible for gathering applicationusage demographics and reporting on storage. It performs and automates actions that provisionapplication storage either by itself or invoking other components to do so. The data manager isadditionally responsible for collecting and analyzing performance information from the file systems andthe databases that are used by applications.

The data manager:

Includes many advanced features for monitoring and automating capacity utilization of your filesystems and databases, helping you manage more storage with the same staffProvides enterprise and capacity reporting and role-based management


Ensures application availability by providing storage on demand for file systemsSupports leading databases and provides chargeback capabilities based on storage usageSupports complex heterogeneous environments such as Direct Access Storage, NetworkAttached Storage and Storage Area Network (SAN), including intelligent disk subsystems andtape libraries

IBM Tivoli Storage Productivity Center for Disk

The disk manager is the component that is responsible for discovering and monitoring storagesubsystems and performing and automating actions that provision disk resources. The disk managercollects and analyzes performance information from storage subsystems, and helps to manage SAN-attached heterogeneous storage devices from a single console.

The disk manager:

Monitors and tracks the performance of SAN-attached storage devices that comply with theStorage Management Initiative Specification (SMI-S) (for example, IBM, EMC, HDS, HP, LSI,Engenio, and so on).Enables proactive performance management by setting performance thresholds based onperformance metrics and by generating alerts when those thresholds are met.Provides the data path explorer view to allow administrators to view the paths between serversand storage subsystems or between storage subsystems (for example, SAN Volume Controller toback-end storage). Performance and health overlays on this view provide a mechanism to assessthe impact of performance or device state in the paths on the connectivity between the systems.Provides storage provisioning for IBM and heterogeneous storage.Provides advanced performance management for the DS8000 and SAN Volume Controller.Provides tape asset reporting.

IBM Tivoli Storage Productivity Center for Disk Midrange EditionWith Tivoli Storage Productivity Center for Disk Midrange Edition, you can configure storage devices,monitor performance, and manage devices that are attached to a Storage Area Network (SAN) from asingle console. The product provides basic disk functions and performance monitoring for specificallyfor IBM System Storage DS3000, IBM System Storage DS4000®, or IBM System Storage DS5000.

Disk Midrange Edition is similar to Tivoli Storage Productivity Center for Disk, except that Tivoli StorageProductivity Center for Disk is licensed according to the quantity of terabytes that it manages. TivoliStorage Productivity Center for Disk also allows performance monitoring of devices other than DS3000,DS4000, and DS5000 servers.

Disk Midrange Edition includes basic management of disks, fabrics, tape, and data. It offersperformance monitoring for storage systems, but does not include performance monitoring for fabrics,chargeback, and database monitoring. The product is not licensed to manage large enterprise storagesystems, for example, IBM System Storage DS8000, IBM System Storage SAN Volume Controller, IBMSystem Storage DS6000, or other IBM or non-IBM storage devices.

Tivoli Storage Productivity Center for Disk Midrange Edition offers the following features, functions, andbenefits:

Monitors and manages the performance metrics of DS3000, DS4000, and DS5000.Monitors performance metrics across multiple storage subsystems from a single console.Simplifies the complexity of managing multiple SAN-attached storage devices.Delivers performance analysis by providing the Information Technology administrator with asingle, integrated console to manage IBM storage subsystems.Performs analysis and generates reports about monitored devices. Displays the reports in thecentral administrative console.


Stores received performance statistics into database tables so that storage systems canmeasure services levels.Produces alerts about performance thresholds that are exceeded so that administrators cantake action.Enables administrators to monitor input and output (I/O) rates, data rates, and cache utilization.

IBM Tivoli Storage Productivity Center Standard EditionThis package includes IBM Tivoli Storage Productivity Center for Data and IBM Tivoli StorageProductivity Center for Disk.Standard Edition also provides:

SAN planning tools:

Volume PlannerThe Volume Planner helps administrators plan for the provisioning of subsystem storage.The planning is based on capacity, storage controller type, number of volumes, volumesize, performance requirements, RAID level, performance utilization, and capacityutilization.

Path PlannerThe Path Planner enables administrators to plan and implement storage provisioning forhosts and storage subsystems with multipath support in fabrics managed by TivoliStorage Productivity Center.

Zone PlannerThe Zone Planner enables administrators to plan for zoning and LUN maskingconfiguration based on the following information: host ports, storage controller ports,zones, zone sets, switches, user zoning input, user LUN masking input, existing LUNmasking or mapping.

SAN configuration tools:

Configuration analysisThis tool allows the system administrators to check whether existing configurationsviolate defined best practices and policies.

Configuration historyThis tool displays the changes that have occurred in the SAN environment over time.

Fabric management tools:

The fabric manager is the component that is responsible for discovering, monitoring, andcontrolling the SAN topology. It does so by primarily concentrating on the SAN fabric, and on thehosts and storage systems that are zoned for access. The fabric manager is responsible forcollecting and analyzing performance information from SAN fabrics. The fabric manager is acomprehensive management solution for heterogeneous fabric support (for example, Brocade,Cisco, McDATA, and so on). It includes automatic resource and topology discovery, monitoringperformance and alerts, and zone control.

IBM Tivoli Storage Productivity Center for Replication Two Site Business ContinuityTwo Site BC provides continuous availability and disaster recovery solutions by using point-in-timereplication, which includes FlashCopy. It also offers continuous replication, which includes MetroMirror, Global Mirror, and Metro Global Mirror.

IBM Tivoli Storage Productivity Center for Replication Three Site Business ContinuityThree Site BC is an optional feature that provides all the capabilities of Two Site BC. It also can performa Metro Global Mirror operation (with failover or failback) to secondary and tertiary sites.

Trial version of IBM Tivoli Storage Productivity Center for Replication


A 60-day, trial version (try and buy) of IBM Tivoli Storage Productivity Center for Replication isavailable. For details, see Evaluating the Tivoli Storage Productivity Center for Replication (try and buy)product.

Table 2 shows a comparison of Tivoli Storage Productivity Center Basic Edition and Tivoli Storage ProductivityCenter Standard Edition.

Table 2. Comparison of function of the IBM Tivoli Storage Productivity Center Basic Editionto the IBM Tivoli Storage Productivity Center Standard Edition

FunctionDS StorageManager

SAN VolumeControllerconsole

IBM Tivoli StorageProductivityCenter BasicEdition

IBM TivoliStorageProductivityCenterStandardEdition

Storage configuration and status reporting

Discovery and configuration ofdevices

✓ ✓ ✓ ✓

Management of multiplestorage systems and SANVolume Controller in one userinterface

✓ ✓ ✓ ✓

View of topology and storagemanagement

✓ ✓

Use of provisioning, includingfabric zoning, and disk LUNassignment

✓ ✓

Management of configuration,presentation of configurationchanges over time periods,planning of storageconfiguration, and proposal ofrecommendations

✓

Storage reporting

Report of basic assets andcapacity

✓ ✓

Report of relationships ofcomputers, file systems, anddisk LUNs and volumes

✓ ✓

Analysis of capacity andprediction of growth

✓

Report of customized anddetailed capacity, includingchargeback and databasereporting

✓

Performance management


FunctionDS StorageManager

SAN VolumeControllerconsole

IBM Tivoli StorageProductivityCenter BasicEdition

IBM TivoliStorageProductivityCenterStandardEdition

Report of performance andthresholds

✓

Advice about volumeperformance and DS8000configuration informationbased on performanceworkloads

✓

Report and monitoring of fabricperformance

✓



Maintaining user IDs and passwordsUse this procedure to change the passwords for Windows® Administrator, DB2® user, DB2 services, and IBM®Tivoli® Storage Productivity Center for Replication.

For security reasons, change the Windows Administrator password on a regular basis. Each time that youchange the Windows Administrator password you must also run the SSPC Password Tool that is located on theSSPC desktop. When you run the password tool, you change the passwords for DB2 user, DB2 services, andIBM Tivoli Storage Productivity Center for Replication so that they match the Windows Administratorpassword. The password tool then modifies the IBM DB2, Tivoli Storage Productivity Center for Replication,and IBM WebSphere® applications so that they can authenticate properly to the Windows operating system.

Tip: The windows in the SSPC Password Tool vary, depending on whether you are setting or changing theWindows Administrator password.

To change the Windows Administrator, DB2 user, DB2 services, and Tivoli Storage Productivity Center forReplication passwords, follow these steps.

Important: The password that you use for DB2 user, DB2 services and Tivoli Storage Productivity Center forReplication must match the Windows Administrator password.

1. Logon to SSPC using the Windows Administrator user ID.2. Change the Windows Administrator password by performing the following steps.

a. From the SSPC desktop, click Start > Control Panel.b. From the Control Panel window, double-click User Accounts.c. Click Change your password.

Important: To comply with the password requirements of the Windows operating system and theapplications installed on SSPC, the Windows Administrator password must consist of a minimum




of six characters, one of which is an uppercase character and one of which is a numericcharacter. Characters that are permitted are:

A through Z (uppercase characters)a through z (lowercase characters)0 through 9 (numeric characters)Only the following special characters: -, _, and . (dash, underscore, and period)

d. In the Set Password window, type the new password twice. Click Change password to changethe password. The User Accounts window is redisplayed. Close the window.

3. On the SSPC desktop, double-click the SSPC Password Tool icon to change the passwords for DB2 user,DB2 services, and Tivoli Storage Productivity Center for Replication. The Choose the password tochange window is displayed and the Change DB2 user password for Device and Data Server option isselected.Tip: If the icon for the Password Tool was deleted from the SSPC desktop, perform the following stepsto start the tool:

a. Open a command prompt window and change the directory to C:\ProgramFiles\IBM\TPC\data\server\tools.

b. Type changepasswords to start the Password Tool.4. Click OK. The Change DB2 user password for Device and Data Server window is displayed.5. Perform the following steps:

a. Type the password that is the same as the Windows Administrator password in both the Enterpassword and Confirm password fields.

b. The Restart the Data and Device Server option is selected. Leave it as it is and click OK.c. At the message Are you sure you want to change the password? click Yes. The

Changing DB2 password for user Administrator window is displayed and shows progressmessages while the password is changed. The process takes approximately 5 minutes.

d. When Complete is displayed, click Back to Main. The Choose the password to change window isredisplayed.

6. Select Change password for the DB2 services and click OK. The Changing DB2 Services passwordwindow is displayed.

7. Perform the following steps:a. Type the user name of DB2 Services in the DB2 Services Username field.b. Type the password that is the same as the Windows Administrator password in both the Enter

password and Confirm password fields.c. Click OK.d. At the message Are you sure you want to change the password? click Yes. The

Changing DB2 Services password window is displayed and shows progress messages while thepassword is changed.

e. When Complete is displayed, click Back to Main. The Choose the password to change window isredisplayed.

8. Select Change TPC-R password to change the password for Tivoli Storage Productivity Center forReplication, and click OK. The Change TPC-R password window is displayed.

9. Perform the following steps:a. Type the password that is the same as the Windows Administrator password in both the Enter

password and Confirm password fields.b. Click OK.c. At the message Are you sure you want to change the password? click Yes. The

Changing TPC-R password window is displayed and shows progress messages while thepassword is changed.


Note: To verify that the password change has completed successfully, check the log located inc:\Program Files\IBM\TPC\Data\log\PWTool.log.

10. Click Exit program to exit the Password Tool.


11. Press any key to continue, and close the command prompt window. This completes the passwordchange.

Parent topic: OverviewParent topic: Managing System Storage Productivity Center


Identifying responsibilities for maintaining, upgrading, andconfiguring the SSPC server

Use this information to learn about what responsibilities you have for maintaining, upgrading, and configuringthe IBM® System Storage® Productivity Center (SSPC) server.

SSPC 2805-MC4 is an offering that comprises an IBM maintained server and customer maintained software.

It is the responsibility of the customer to maintain, upgrade, and configure the applications that are installedon the SSPC server. This responsibility applies to performing updates to any release levels and associated fixpacks for the preinstalled software, which includes but is not limited to:

Microsoft® Windows® operating system (support is provided by Microsoft)IBM DB2® Enterprise Server Edition 9.7IBM Tivoli® Storage Productivity Center softwareIBM System Storage SAN Volume Controller softwareIBM Tivoli Storage Productivity Center for Replication softwareIBM System Storage DS3000, IBM System Storage DS4000®, or IBM System Storage DS5000 softwareIBM DS CIM agent management commands (DSCIMCLI)Any other applications such as antivirus software (support is provided by your antivirus softwarevendor)

Important: As a best practice, install antivirus software on the SSPC server but not other software (except forthe upgrades to the software listed in this topic). While antivirus applications can offer protection to serversthat might be in an unprotected environment, installing other software can cause port conflicts orperformance issues. Other precautions that you can take to protect the SSPC server include enabling securityupdates to the operating system and establishing a backup procedure for the SSPC.

It is also the responsibility of the customer to perform the following tasks:

1. Backup and recover the SSPC systemImportant: Create a backup image of the system as soon as you install it. If recovery is needed, use thebackup image.

2. Customize the computer name (host name) and password for the SSPC

You, as the customer, are required to provide the IBM service representatives with the information on thework sheets so they can set up the SSPC server. See For the customer: planning work sheet.

IBM is responsible for:

SSPC 2805-MC4 hardware support and repair as covered under warranty or authorized serviceagreement.IBM software support as covered under warranty or authorized service agreement.






IBM System Storage Productivity Center desktopThe IBM® System Storage® Productivity Center desktop displays the icons you can use to open the userinterfaces for the different products.

On your desktop, you see the icons for the following user interfaces:

Productivity Center (this includes the DS8000® element managers)IBM Tivoli® Storage Productivity Center for ReplicationSAN Volume ControllerLaunch DSCIMCLI Command WindowTIP consoleSSPC Password Tool (run this tool when you change the Windows® Administrator password; the toolchanges the passwords for DB2® user, DB2 services, and Tivoli Storage Productivity Center forReplication passwords)

You also see icons for the following:

SSPC Support Links which provides direct links to product support websitesIBM Help for SSPC which provides online help for SSPC



Accessing the System Storage Productivity Center online helpIBM® System Storage® Productivity Center uses IBM Tivoli® Storage Productivity Center, which provides acomprehensive online help system for accessing context-sensitive information about the functions within theuser interface. This section provides information on how to access the online help.

Use the online help system within Tivoli Storage Productivity Center to:

View information about the fields, buttons, text boxes, and other elements on the windows and panelsin the user interface.Learn how to perform storage-management tasks using features and functions available within TivoliStorage Productivity Center.

To access online help from different locations within the user interface, use the methods in Table 1.Table 1. Accessing online help from the SSPC desktop

Application How to access the online help






Application How to access the online help

Tivoli Storage Productivity Center Press F1 or click Help on the menu bar of userinterface panels.

IBM Tivoli Storage Productivity Center for Replication Press F1 or click Help on the menu bar of userinterface panels.

IBM System Storage DS8000® Storage Manager Click Help on the menu bar of the DS8000 StorageManager user interface.

IBM System Storage SAN Volume Controllermanagement GUI

Click Help on the menu bar of the SAN VolumeController management GUI. Embedded help isdisplayed when you hover the cursor over a questionmark on the interface.



Searching the information centerYou can refine your search of information centers for IBM® Tivoli® Storage Productivity Center and IBMSystem Storage® Productivity Center.

Tivoli Storage Productivity Center, System Storage Productivity Center, and IBM Tivoli Storage ProductivityCenter for Replication for System z® share an information center athttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. When you go to this website, the defaultsetting for a search operation is to search all topics, including the topics in the current and previous releasesof the information centers.

To change the default and narrow the scope of your search, use these steps:

1. Go to the information center at http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp.2. Click Search scope.3. To search specific information centers and releases, click Search only the following topics and use the

following steps:a. Click New. The topics from the navigation pane are displayed.

You can click one or more of the topics, and you can expand the topics to click subtopics. If youwant your search to include previous versions of the Tivoli Storage Productivity Center, SystemStorage Productivity Center, or IBM Tivoli Storage Productivity Center for Replication informationcenters, click the version number. For example, you can click Version 4.1, Version 3.3.3, andVersion 3.3.2 for Tivoli Storage Productivity Center, or Version 1.3.2, Version 1.3.1, and Version1.3 for System Storage Productivity Center.

b. In the List Name field, type a name of your choice for the search criteria and click OK.c. Click OK to return to the information center. The name that you entered for your search criteria is

displayed beside the Search scope link, and any search that you initiate is applied only to thetopics that you specified.





http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp



Hardware componentsThe SSPC consists of an IBM® System x® server running the Microsoft® Windows® Server 2008 EnterpriseEdition operating system. This topic describes the standard SSPC server configuration.

The SSPC 2805-MC4 server is a rack-model server with the following characteristics:

One Intel® Xeon® quad-core processor, with a speed of 2.4 GHz, a cache of 8 MB, and powerconsumption of 80 W8 GB of RAM (eight dual in-line memory modules of double-data-rate three memory, with a data rate of1333 MHz)Two 2.5-inch, hot-swap Serial Attached SCSI (SAS), 146-GB hard disk drives, each with a speed of 15 KOne Broadcom 6708 Ethernet cardOne CD/DVD bay with read and write-read capability

Optionally, you can add a keyboard, video, and mouse (KVM) unit, or a redundant power supply.

The SSPC 2805-MC4 server supports six 2.5-inch hot-swap Serial Attached SCSI (SAS) hard disk drives.

Note: You can create a server that is equivalent to the SSPC by installing the SSPC software on any supportedserver. However, the hardware support included with the SSPC is available only if the software is installed on a2805-MC4 server. For more information, seeInstalling System Storage Productivity Center components.

For additional information, see the IBM System x3550 M2 Type 7946 Installation and User's Guide. Thispublication is available on the IBM System Storage Productivity Center Documentation CD, which comes withthe SSPC server.



PlanningThis section includes topics that provide information about how to plan for the IBM® System Storage®Productivity Center.

For the customer: planning work sheetAs the customer, you are required to provide the IBM service representatives with information aboutthese work sheets so they can set up the IBM System Storage Productivity Center (SSPC) server. If youdo not provide this information, it will delay the time it takes to set up the SSPC server.Maintenance responsibilitiesResponsibility for updating and maintaining hardware and software for the SSPC, as well as other tasks,is divided between you and your IBM service representative.






Planning for hardware installationThe SSPC server is installed by an IBM service representative. Before the IBM service representativecan set up your IBM System Storage Productivity Center hardware, you must verify that theprerequisite conditions for installation are met.PlanningThis topic provides planning information for the IBM System Storage Productivity Center.


For the customer: planning work sheetAs the customer, you are required to provide the IBM® service representatives with information about thesework sheets so they can set up the IBM System Storage® Productivity Center (SSPC) server. If you do notprovide this information, it will delay the time it takes to set up the SSPC server.

The information in this work sheet is filled out by the customer and is used by the IBM service representativeduring the hardware installation process. When the work sheet has been filled out, give it to the IBM servicerepresentative so they can use it to configure the SSPC. After the configuration is complete, store the worksheet with the SSPC documentation.

SSPC server information

As part of the SSPC planning, select the rack position. The position in the rack is identified by an ElectricalIndustries Association (EIA) number. The SSPC has a height of one EIA, referred to as 1U. Select a location inthe rack that allows enough space for hardware components that might be installed at a future date.

A keyboard and mouse with Universal Serial Bus (USB) connectors are required for the initial setup of theSSPC. A video display is also required. You can install an optional keyboard video mouse (KVM) unit byordering Feature Code 9100. If you install it as part of this service action, record the rack location of the KVMunit in Table 1.Tip: As a best practice, install the KVM unit directly above or below the SSPC server so that the connectingcables of the device can reach the server. Feature code 9100 comes with installation instructions. If youordered this feature code, follow the instructions but do not remove and discard the rubber pads under thekeyboard. Peel off the protective strip on the console to expose the adhesive surface and place the keyboardinto the tray. Press the keyboard firmly so that it adheres to the tray. You can discard the switch mountingbrackets that come with feature code 9100.

Table 1. EIA location of the SSPC server and the keyboard video mouse unitLocation of SSPC hardware inthe rack


Location of keyboard videomouse unit in the rack (thisunit already might beinstalled and is optional)


Windows Server 2008 Enterprise Edition Product Key and computer name




During the initial Windows® configuration process, you are prompted to enter the 25-digit Windows productkey. The key is printed on a sticker labeled "Proof of License Certificate of Authority" and is located on theoutside top cover of the SSPC server. Record this key now because the sticker might be obscured when youplace the SSPC server in the hardware rack.

Windows product key: __ __ __ __ __ - __ __ __ __ __ - __ __ __ __ __ - __ __ __ __ __ - __ __ __ __ __

Table 2. Computer nameField Entry Comments

System StorageProductivityCenter

Computer name: ___________________

Specify the SSPC computer name. List it hereso that the IBM service representative can setit during the installation.

Table 3. Customer passwordsField Entry Comments

WindowsAdministratorpassword

Windows Administrator password: ___________________

List the password that the IBM servicerepresentative sets the Administrator ID toduring the initial logon to the SSPC server.


To comply with the password requirements ofthe Windows operating system and theapplications installed on SSPC, both theWindows Administrator password and theHost authentication password must consist ofa minimum of six characters, one of which isan uppercase character and one of which is anumeric character. Characters that arepermitted are:

A through Z (uppercase characters)a through z (lowercase characters)0 through 9 (numeric characters)Only the following special characters: -,_, and . (dash, underscore, and period)

Hostauthenticationpassword

Host authentication password: ___________________

List the password that is used by IBM Tivoli®Storage Productivity Center whencommunicating with the Fabric agents. Thispassword can be different than the WindowsAdministrator password.


The characters in the password must conformto the same rules as the WindowsAdministrator password.

SSPC physical location40 IBM System Storage Productivity Center 1.4.0.1

In Table 4, record the IP addresses and host name for the SSPC server.

Table 4. IP addresses and host nameField IP address or host name Comments

SSPC IP address IP address: ___________________ This value is the address for the SSPCserver.

SSPC Subnet Mask IP address: ___________________ This value hides the IP address. Obtainthis value by typing ipconfig in acommand prompt window on anycomputer on the network or by askingthe network administrator.

SSPC Default gateway IP address: ___________________ This value is the router that allowsaccess from one network to anothernetwork. Obtain this value by typingipconfig in a command prompt windowon any computer on the network or byasking the network administrator.

SSPC Preferred DNSaddress

DNS address: ___________________ This value is the address for the domainname server for your site. Obtain thisvalue by typing ipconfig in a commandprompt window on any computer on thenetwork or by asking the networkadministrator.

SSPC Alternate DNSaddress

DNS address: ___________________ This value is the alternate address for thedomain name server for your site. Obtainthis value by typing ipconfig in acommand prompt window on anycomputer on the network or by askingthe network administrator.

DNS suffix DNS suffix: _____________________ This value is the part of a fully qualifieddomain name that represents a groupingof host names. For example, in the fullyqualified domain name of sspc.ibm.com,the DNS suffix is ibm.com. Obtain thisvalue from the network administrator.

Device information

Use the following tables to record information about your storage system.

Table 5. Device information for IBM System Storage DS8000




DS8000® elementmanager

8451 (http) 8452 (https)

Default user ID: adminDefault password: adminYou must change the default passwordwhen you log on. Changing the defaultpassword automatically changes theenterprise storage server networkinterface (ESSNI) password so that thetwo match.Host name:__________Restriction: Do not use special characterssuch as # or & in the host name. Thesecharacters cause the host name to betruncated.

IP address ofHardwareManagementConsole (HMC):__________

Enterprise storageserver networkinterface (ESSNI)

1750 Default user ID: adminThe default password automaticallychanges to match the DS8000 elementmanager password.

IP address of HMC:

__________

Table 6. Device information for IBM System Storage SAN Volume Controller


SAN VolumeController cluster

443 and 22 Default user ID: superuserDefault password: randomly generatedwhen SAN Volume Controller is installed;it is the same password for logging on tothe SAN Volume Controller managementGUI.Host name: __________

IP address:______________

Parent topic: Getting startedParent topic: Planning


Maintenance responsibilitiesResponsibility for updating and maintaining hardware and software for the SSPC, as well as other tasks, isdivided between you and your IBM® service representative.

You are responsible for maintaining and upgrading the following applications on the SSPC server:Microsoft® Windows® operating systemIBM DB2® Enterprise Server Edition 9.7IBM Tivoli® Storage Productivity Center and IBM Tivoli Storage Productivity Center forReplication




IBM System Storage® SAN Volume ControllerAgents (if installed)DS CIM agent management commands (DSCIMCLI) utility (if applicable)DS3000, DS4000®, and DS5000 (if applicable)Any other applications, such as antivirus software

You are responsible for backing up and recovering the SSPC system. For information, see Upgrading thefeatures of IBM System Storage Productivity Center, Backing up the SSPC system, or Recovering theSSPC system.The IBM service representative is responsible for the following tasks:

Installing the initial SSPC hardwareUpgrading the SSPC hardwareInstalling ordered feature codes and Miscellaneous Equipment Specification (MES)

Parent topic: Planning


Planning for hardware installationThe SSPC server is installed by an IBM® service representative. Before the IBM service representative can setup your IBM System Storage® Productivity Center hardware, you must verify that the prerequisite conditionsfor installation are met.

1. Verify that the IBM service representative has checked Authorized Problem Analysis Reports (APARs)and Flashes on the SSPC Support web page for information about changes to documentation andknown product issues. Access the SSPC Support website athttp://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_infrastructure_management/System_Storage_Productivity_Center_(SSPC)/. Go to Flashes &alerts, and click the appropriate Flash.

2. Ensure that your physical site meets the environmental requirements for the SSPC. See Features andspecifications for more information.

3. Verify that you have adequate rack space for the hardware. The SSPC server requires at least oneElectrical Industries Association (EIA) unit (1 U) of available rack space.Note: Select a rack location that allows for future expansion of existing hardware components.

4. Fill out For the customer: planning work sheet. Complete this work sheet before the IBM servicerepresentative arrives to install the hardware. The IBM service representative needs the information inthis work sheet to perform the installation procedure.

5. If you plan to use the SSPC to manage previously installed IBM System Storage DS8000® devicesearlier than Release 4, verify that the CIM Object Manager (CIMOM) located on each DS8000 HardwareManagement Console (HMC) is turned on. For instructions, see the documentation that comes withyour IBM System Storage DS8000.

For DS8000 devices later than Release 4, the CIMOM is not required; instead, Tivoli® StorageProductivity Center uses the enterprise storage server network interface (ESSNI) to communicate withthe DS8000 server.

6. If a previously installed DS8000 device is using the DS8000 Release 2 HMC, upgrade HMC to Release 4or later.

7. If you plan to use the SSPC to manage SAN Volume Controller nodes, ensure that the SSPC server isnear the SAN Volume Controller nodes. The SSPC server must be located no more than 50 feet away




http://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_infrastructure_management/System_Storage_Productivity_Center_(SSPC)/

from the SAN Volume Controller nodes.8. SSPC requires a USB keyboard and mouse, and a video display. You can provide these items, or you can

order the keyboard, video, and mouse (KVM) package along with SSPC.

During the hardware installation process, an IBM service representative performs the following tasks:

1. Unpack and rack mount the SSPC server.2. Start the SSPC server.3. Configure the IP address of the SSPC server.4. Connect the SSPC server to your network.5. Verify that the SSPC server can contact the DS3000, DS4000®, DS5000, DS8000, and SAN Volume

Controller devices.

Hardware installation instructions are provided for the IBM service representative in Read This First: Installingthe IBM System Storage Productivity Center, which comes with the server. You can also obtain this documentfrom the IBM System Storage Productivity Center Information Center. Go tohttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp and search for Printable documentation.

Features and specificationsBefore an IBM service representative can install the IBM System Storage Productivity Center (SSPC),you must prepare the physical environment. This includes verifying that there is adequate spaceavailable, and that requirements for power and environmental conditions are met.Capacity limits for the SSPC serverCapacity limits for CIM agentsOptional ordered equipmentAdditional feature codes are ordered to augment the functionality of the IBM System StorageProductivity Center. The following is a list of supported feature codes.Supported hardwareThe following table shows IBM System Storage Productivity Center (SSPC) software support for eachhardware system.



Features and specificationsBefore an IBM® service representative can install the IBM System Storage® Productivity Center (SSPC), youmust prepare the physical environment. This includes verifying that there is adequate space available, andthat requirements for power and environmental conditions are met.

Table 1 describes the physical characteristics and environmental requirements for the SSPC 2805-MC4server.

Table 1. Features and specifications for the IBM System Storage Productivity Center 2805-MC4 server

Processor:

Intel® Xeon® processor (preinstalled)

Integrated functions:

Broadcom 6708 Ethernet card

Acoustical noise emissions: (See Note 2)





Type: Quad-core (four cores permicroprocessor, with 8 MB shared amongcores)Speed: 2.4 GHzCache: 8 MBPower consumption: 80W (see Note 1)

Memory:

Quantity of 8, 1 GBType: Eight dual inline memory modules(DIMMs) of double-data-rate three (DDR3)memoryData rate: 1333 MHz

Hard disk drives:

Two 2.5-inch hot-swap Serial Attached SCSI(SAS), 146 GB hard disk drives, each with aspeed of 15 KFour 2.5-inch expansion bays for hot-swap,Serial Attached SCSI (SAS) hard disk drives

Bay for CD or DVD:

One read or write-read bay for CD or DVD

Power supply:

One standard power supplyFor redundancy support, a maximum of two675-watt ac (110 or 220 V ac auto-sensing)hot-swap power supplies

Hot-swap fans:

Six dual-motor hot-swap fans

Size:

Height: 43 mm (1.69 in., 1U)Depth: 711 mm (28 in.)Width: 440 mm (17.3 in.)Maximum weight: 15.4 kg (34 lb) when fullyconfigured

Sound power, idling: 6.1 bels maximumSound power, operating: 6.1 bels maximum

Environment:

Air temperature:Server on: 10°C to 35°C (50.0°F to95.0°F); altitude: 0 to 914 m (2998.7 ft)Server off: -40°C to 60°C (-104°F to140°F); maximum altitude: 2133 m(6998.0 ft)

Humidity:Server on: 8% to 80%Server off: 8% to 80%

Heat output: (see Note 1)

Approximate heat output:

Minimum configuration: 662 Btu per hour(194 watts)Maximum configuration: 2302 Btu per hour(675 watts)

Electrical input:

Sine-wave input (47 to 63 Hz) requiredInput voltage, low range:

Minimum: 100 V acMaximum: 127 V ac

Input voltage, high range:Minimum: 200 V acMaximum: 240 V ac

Input kilovolt-amperes (kVA), approximately:Minimum: 0.194 kVAMaximum: 0.700 kVA

Notes:

1. Power consumption and heat output vary depending on the number and type of optional featuresinstalled and the power-management optional features in use.

2. The sound levels were measured in controlled acoustical environments according to the proceduresspecified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reportedin accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed theaverage values stated because of room reflections and other nearby noise sources. The noiseemission level is stated in the declared (upper limit) sound-power level, in bels, for a random sampleof system.


Parent topic: Planning for hardware installation


Capacity limits for the SSPC serverTable 1 gives the capacity limits for the SSPC 2805-MC4. Design your SSPC servers so that none of the limitsin Table 1 is exceeded.

For information about capacity limits for proxy CIM agents, see Table 1.

Table 1. Capacity limits for SSPC 2805-MC4Characteristic Value

Maximum volumes 30000

Maximum subsystems 100

Maximum switches 100

Maximum switch ports 2500

Maximum copyset pairs (for Tivoli® Storage Productivity Center for Replication) 10000

Maximum Storage Resource agents 1500



Capacity limits for CIM agentsIBM® Tivoli® Storage Productivity Center 4.2 no longer uses the Common Information Model (CIM) agent tocollect data from IBM System Storage® DS8000® and IBM System Storage SAN Volume Controller. Instead, ituses the enterprise storage server network interface (ESSNI) for DS8000 and the command-line (CLI)interface for SAN Volume Controller.

Other supported storage devices use proxy CIM agents. A proxy CIM agent is not embedded in the devicehardware, but instead is located on another server. Table 1 gives the capacity limits for proxy CIM agents forother supported devices.

Table 1. Capacity limits for proxy CIM agentsStorage Volumes Storage systems Agent server requirements

IBM System StorageDS6000™IBM TotalStorage®Enterprise Storage Server®

10000 10 Intel®, dual processor 3.2 GHz, 4 GBRAMSystem p®, dual p5, 4 GB RAM






Storage Volumes Storage systems Agent server requirements

IBM System StorageDS3000IBM System StorageDS4000®IBM System StorageDS5000 series

512 5 Intel, dual processor 3.2 GHz, 4 GB RAM



Optional ordered equipmentAdditional feature codes are ordered to augment the functionality of the IBM® System Storage® ProductivityCenter. The following is a list of supported feature codes.

FC 9100 - Keyboard, Video, Mouse (KVM) UnitOrdering this feature code provides the hardware to install a keyboard, video, mouse (KVM) unit.

FC 1810 - IBM System Storage Productivity Center Redundant Power SupplyOrdering this feature code provides the hardware to install a second power supply. When ordering thisfeature code, specify whether it applies to SSPC 2805-MC2, 2805-MC3, or 2805-MC4.

FC 1170 - Wall Line CableOrdering this feature code provides the hardware to replace the single wall line cord with the Y-cord fordual power supplies.



Supported hardwareThe following table shows IBM® System Storage® Productivity Center (SSPC) software support for eachhardware system.

Table 1. Hardware supported by SSPCSupported hardware

(see Note)Supported software

IBM Tivoli® StorageProductivity Center

IBM TivoliStorage

ProductivityCenter for

Replication

IBMSystemStorage

SANVolume

Controller DSCIMCLI

IBM DSStorageManager

DS3000 X X






Supported hardware(see Note)

Supported software

IBM Tivoli® StorageProductivity Center

IBM TivoliStorage

ProductivityCenter for

Replication

IBMSystemStorage

SANVolume

Controller DSCIMCLI

IBM DSStorageManager

DS4000® X X

DS5000 X X

DS6000™ X X X

DS8000® X X X

SAN Volume Controller X X X

IBM TotalStorage®Enterprise StorageServer® Model 800

X X X

TS3310 Tape Library X

TS3500 Tape Library X

Note: SSPC might also support other hardware because that hardware is supported by Tivoli StorageProductivity Center. For a complete list of supported devices, perform the following steps:

1. Go to http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Standard_Edition.

2. From Choose your tasks, click Planning.3. From Featured planning links, click View all planning links.4. From All Planning links, click 4.2.x Supported Storage Products List.



PlanningThis topic provides planning information for the IBM® System Storage® Productivity Center.

The preinstalled System Storage Productivity Center software includes the following:

English version of Microsoft® Windows® Server 2008 32-bit Enterprise EditionIBM DB2® Enterprise Server V9.7IBM Tivoli® Storage Productivity Center 4.2IBM Tivoli Storage Productivity Center for Replication 4.2IBM SAN Volume Controller console version 5.1.0IBM DS CIM agent management commands (DSCIMCLI) version 5.4.3


http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Standard_Edition



Planning for software configurationYou are responsible for configuring and maintaining the software that is preinstalled on the IBM SystemStorage Productivity Center (SSPC) server.LicensingLicense entitlement for preinstalled and optional software must be purchased separately from the IBMSystem Storage Productivity Center (SSPC) server. The IBM System Storage DS8000® is also separatelylicensed. Ensure that the necessary licenses have been purchased before the IBM servicerepresentative arrives to install the SSPC server.Web browsersInternet Explorer 7 is the default browser for SSPC.User roles for Tivoli Storage Productivity CenterUse this information to learn how to assign user roles in IBM Tivoli Storage Productivity Center.Types of data replicationIBM Tivoli Storage Productivity Center for Replication offers several methods of data replication.Evaluating the Tivoli Storage Productivity Center for Replication (try and buy) productYou can evaluate IBM Tivoli Storage Productivity Center for Replication in your environment for nocharge.For the customer: activating the Microsoft Windows licenseGetting security updates to the Windows operating systemThis section describes how to obtain security updates for the 32-bit Windows operating system.Subscribing to technical support websitesIt is a good practice to subscribe to IBM technical support websites to receive information aboutimportant technical notes, flashes, and APAR information.Initial tasks for installing and configuring SSPCTo install and configure IBM System Storage Productivity Center (SSPC), specific tasks must beperformed by the IBM service representative and the customer.



Planning for software configurationYou are responsible for configuring and maintaining the software that is preinstalled on the IBM® SystemStorage® Productivity Center (SSPC) server.

An IBM service representative installs the SSPC hardware and sets the IP address for the SSPC server. AfterSSPC is installed and before you can use it, you must configure the SSPC to each device that you want it tomonitor (for example, the IBM System Storage DS8000® or the IBM System Storage SAN Volume Controller).For instructions, see Configuring SSPC for DS8000, Configuring SSPC for SAN Volume Controller, ConfiguringSSPC for DS3000, DS4000, and DS5000, or Configuring SSPC to copy data with Tivoli Storage ProductivityCenter for Replication.Tip: License entitlement for preinstalled and optional software is purchased separately from System StorageProductivity Center. See Licensing for more information.System Storage Productivity Center software configuration consists of the following tasks:

1. Check product Support websites for updates to the preinstalled software. For a list of product Supportwebsites, see Getting help and information from the World Wide Web.

2. Configure IBM Tivoli Storage Productivity Center to manage your IBM System Storage DS3000, IBMSystem Storage DS4000, IBM System Storage DS5000, or IBM System Storage DS8000.




3. If you plan to use SSPC to manage SAN Volume Controller clusters, configure the SAN VolumeController Console and command-line interface (CLI).

If you use public and private Secure Shell (SSH) keys, Tivoli Storage Productivity Center requiresOpenSSH key format instead of PuTTY (.ppk) format. If you have a private .ppk key that you use toconnect to the SAN Volume Controller, you can use the PuTTYgen utility on Windows® to convertthat key to OpenSSH format.

Public key content is extracted from the private key that you provide in the Private SSH Key field whenyou configure SSPC to SAN Volume Controller. The public key content is then uploaded to SAN VolumeController.

By default, the private key file includes a file path of ${device.conf}\tpc_svc.pem, which represents theTivoli Storage Productivity Center default key file tpc_svc.pem. The tpc_svc.pem key file is in the confdirectory where the Device server is installed.

If you want to use your own key, the key file must exist on the system where you run the Tivoli StorageProductivity Center user interface. The key is uploaded to the Tivoli Storage Productivity Center serversystem. Use the Browse button to identify a new key.

To convert a PuTTY .ppk key that is protected by a password to OpenSSH key format, use the followingsteps:

a. Start the PuTTYgen utility.b. Load the PuTTY .ppk file from the File menu and select Load private key.c. After loading, from the menu bar, select Conversion and select Export OpenSSH key conversion.

This action saves the key in OpenSSH format.

Important: If you upload a new key for the existing user name using Tivoli Storage Productivity Center,that new key overrides the existing key. If you have another application using that SAN VolumeController user name (for example Tivoli Storage Productivity Center for Replication), the applicationcannot log into SAN Volume Controller because the key associated with the user name is overwritten.

4. Install and configure optional software.Important: As a best practice, install antivirus software on the SSPC server but no other software(except for the upgrades to the programs listed in Licensing). While antivirus applications can offerprotection to servers that might be in an unprotected environment, installing other software can causeport conflicts or performance issues. Other precautions that you can take to protect the SSPC serverinclude enabling security updates to the operating system and establishing a backup procedure for theSSPC.

You can configure the DS CIM agent that is embedded in the DS8000 server with the DS CIMagent management command package (DSCIMCLI) that is preinstalled on SSPC. For informationabout configuring the CIM agent management commands and how to use the commands, seethe IBM System Storage DS® Open Application Programming Interface Reference at the followingwebsite:http://www-947.ibm.com/support/entry/portal/Troubleshooting/Hardware/System_Storage/Storage_software/Other_software_products/CIM_Agent_for_DS_Open_(API)/System Storage Productivity Center can act as a server to distribute the GUI code for IBM DSStorage Manager, as needed. Ensure that the version of GUI code that System StorageProductivity Center distributes is compatible with the DS3000, DS4000, or DS5000 server.You can purchase the license and install IBM Tivoli Storage Productivity Center for ReplicationTwo Site Business Continuity, IBM Tivoli Storage Productivity Center for Replication Three SiteBusiness Continuity, or the 60-day try-and-buy version of Tivoli Storage Productivity Center forReplication Two Site Business Continuity on the SSPC server. These licenses offer greater



functionality than the FlashCopy data replication which comes with the IBM Tivoli StorageProductivity Center Basic Edition that is preinstalled on SSPC.



LicensingLicense entitlement for preinstalled and optional software must be purchased separately from the IBM®System Storage® Productivity Center (SSPC) server. The IBM System Storage DS8000® is also separatelylicensed. Ensure that the necessary licenses have been purchased before the IBM service representativearrives to install the SSPC server.

Preinstalled software

The following software is preinstalled on the SSPC server:

Microsoft® Windows® Server 2008 Enterprise EditionIBM Tivoli® Storage Productivity Center 4.2 Basic EditionIBM Tivoli Storage Productivity Center for Replication 4.2IBM DB2® Enterprise Server Edition 9.7IBM System Storage SAN Volume Controller Console version 5.1.0PuTTY

Important: As a best practice, install antivirus software on the SSPC server but no other software (except forthe upgrades to the programs listed in this topic). While antivirus applications can offer protection to serversthat might be in an unprotected environment, installing other software can cause port conflicts orperformance issues. Other precautions that you can take to protect the SSPC server include enabling securityupdates to the operating system and establishing a backup procedure for the SSPC.

The Basic Edition of Tivoli Storage Productivity Center can be upgraded to the Standard Edition, whichincludes additional data analysis and performance reporting features. For information about upgrading tothese packages, see Upgrading the features of IBM System Storage Productivity Center.

The IBM Tivoli Storage Productivity Center Basic Edition software is licensed per System Storage ProductivityCenter server, regardless of the number of processors or amount of data managed. Licensing includes the firstyear of software support. After the first year, support is provided on a subscription basis.

Tivoli Storage Productivity Center for Replication is installed with local operating system authentication. TheFlashCopy® sessions of Tivoli Storage Productivity Center for Replication 4.2 are included with the license forIBM Tivoli Storage Productivity Center Basic Edition, which is preinstalled on SSPC. To obtain greaterfunctionality, you can purchase and install the following packages:

IBM Tivoli Storage Productivity Center for Replication Two Site Business Continuity licenseIBM Tivoli Storage Productivity Center for Replication Three Site Business Continuity license60-day try-and-buy version of IBM Tivoli Storage Productivity Center for Replication Two Site BusinessContinuity

Licensing for the IBM DB2 Enterprise Server is included in the Tivoli Storage Productivity Center Basic Editionlicense agreement.






Web browsersInternet Explorer 7 is the default browser for SSPC.

The following browsers are supported by IBM® Tivoli® Storage Productivity Center:

Windows®:Internet Explorer 7Firefox 1.5Firefox 2.0Firefox 3.0

AIX®:Firefox 2.0

Linux®:Firefox 2.0

You must configure Internet Explorer 7 to always allow pop-up windows for SAN Volume Controller. ClickTools > Pop-up Blocker > Turn Off Pop-up Blocker. Additionally, if you receive a message that content wasblocked because it was not signed by a valid security certificate, click the Information Bar at the top of thewindow and select Show blocked content. For more information about these requirements, see http://www-1.ibm.com/support/docview.wss?rs=591&context=STPVGU&context=STPVFV&q1=master+console&uid=ssg1S1003315&loc=en_US&cs=utf-8&lang=en.

Tips:

If you plan to access SSPC using a Web browser other than the one that is preinstalled on the system,use the configuration instructions for that browser to ensure that new pop-up windows canautomatically open when you visit a Web site. Also, uninstall or turn off any applications that block orsuppress pop-up windows.If you launch the DS8000® user interface, SAN Volume Controller console, IBM Tivoli StorageProductivity Center for Replication, DS3000, DS4000®, or DS5000 through a URL or host name, youmust add the URL to the trusted zone in the browser.

Microsoft Phishing FilterIf you are using Internet Explorer and see a window with the title "Microsoft Phishing Filter", this is aMicrosoft window to warn you if the Web site you are visiting might be impersonating another Web site.



Microsoft Phishing Filter52 IBM System Storage Productivity Center 1.4.0.1



http://www-1.ibm.com/support/docview.wss?rs=591&context=STPVGU&context=STPVFV&q1=master+console&uid=ssg1S1003315&loc=en_US&cs=utf-8&lang=en



If you are using Internet Explorer and see a window with the title "Microsoft Phishing Filter", this is a Microsoftwindow to warn you if the Web site you are visiting might be impersonating another Web site.

You can turn the Phishing Filter on or off automatically. Click What is Phishing Filter on the window to findout more information about the filter. It is suggested that you turn the phishing filter off. Click OK.Parent topic: Web browsers


User roles for Tivoli Storage Productivity CenterUse this information to learn how to assign user roles in IBM® Tivoli® Storage Productivity Center.

In a production environment, IBM System Storage® Productivity Center (SSPC) is typically the control point ofthe storage systems that store large amounts of data. The security of the SSPC server is important. TivoliStorage Productivity Center supports application-level security using role-based authorization. With TivoliStorage Productivity Center, you can assign different users with different roles and segregate duties amongusers.

In a multiple-user environment, ensure that all users who access Tivoli Storage Productivity Center also havethe authority to manage other aspects of the storage environment.

The procedure to add users to SSPC requires Tivoli Storage Productivity Center administrator authority andcan be done as two tasks:

Set up the user ID at the operating system level and then add this user ID to a group.Set up Tivoli Storage Productivity Center to map the operating system group to a Tivoli StorageProductivity Center role.

You can use many types of user roles. The commonly used roles for a user of SSPC are the disk administratorand disk operator.

To learn how to add a user role to Tivoli Storage Productivity Center, see Adding user IDs to SSPC.



Types of data replicationIBM® Tivoli® Storage Productivity Center for Replication offers several methods of data replication.

FlashCopy® data replication comes with the license for IBM Tivoli Storage Productivity Center Basic Edition,which is preinstalled on IBM System Storage® Productivity Center. Other types of data replication areavailable with certain licenses. Table 1 shows the types of data replication that are offered by Tivoli StorageProductivity Center for Replication.






Table 1. Types of data replication offered by Tivoli Storage Productivity Center forReplication

Copy type Supported softwareSupported storagesystems Description

Basic HyperSwap® IBM Tivoli StorageProductivity Center forReplication Basic Editionfor System z® and IBMTivoli StorageProductivity Center forReplication for System z

IBM TotalStorage® ESSModel 800, IBM SystemStorage DS6000™, andIBM System StorageDS8000®

Basic HyperSwapreplication is a specialMetro Mirror replicationmethod designed toprovide high availabilityin the case of a diskstorage system failure.Using Basic HyperSwapwith Metro Mirror, youcan configure andmanage yoursynchronous Peer-to-Peer Remote Copy(PPRC) pairs.

FlashCopy Tivoli StorageProductivity Center BasicEdition

DS6000, DS8000, ESS800, and IBM SystemStorage SAN VolumeController

FlashCopy replicationcreates a point-in-timecopy in which the targetvolume contains a copyof the data that was onthe source volume whenthe FlashCopy wasestablished. UsingFlashCopy, your dataexists on the second setof volumes in the samestorage system, and canbe restored to the firstset of volumes.

SAN Volume ControllerFlashCopy sessions aremanaged by usingFlashCopy consistencygroups. Sessions for IBMTotalStorage EnterpriseStorage Server® (ESS)and the IBM DS series ofproducts are notmanaged by usingFlashCopy consistencygroups.



Metro Mirror SingleDirection

IBM Tivoli StorageProductivity Center forReplication Two SiteBusiness Continuity

DS6000, DS8000, ESS800, and SAN VolumeController

Metro Mirror is a methodof synchronous, remotedata replication thatoperates between twosites that are up to 300KM apart. The source islocated in one storagesystem and the target islocated in anotherstorage system. UsingMetro Mirror, your dataexists on the second sitethat is less than 300 KMaway, and can berestored to the first site.

Metro Mirror Failover /Failback



Metro Mirror is a methodof synchronous, remotedata replication thatoperates between twosites that are up to 300KM apart. Using MetroMirror Failover / Failback,your data exists on thesecond site that is lessthan 300 KM away. Youcan use failover andfailback to switch thedirection of the data flow.This ability enables youto run your business fromthe secondary site.

Using Metro Mirror withHyperSwap, your dataexists on the second sitethat is less than 300 KMaway. The data can berestored to the first site.You can also use failoverfor a backup copy of thedata if your primaryvolumes encounter apermanent I/O error.



Metro Mirror Failover /Failback with Practice



Metro Mirror is a methodof synchronous, remotedata replication thatoperates between twosites that are up to 300KM apart. The source islocated in one storagesystem and the target islocated in anotherstorage system. MetroMirror Failover / Failbackwith Practice combinesMetro Mirror andFlashCopy to provide apoint-in-time copy of thedata on the remote site.

Global Mirror SingleDirection



Global Mirror is a methodof asynchronous, remotedata replication betweentwo sites that are over300 KM apart. Itmaintains identical datain both the source andtarget, where the sourceis located in one storagesystem and the target islocated in anotherstorage system. UsingGlobal Mirror, your dataexists on the second sitethat is more than 300 KMaway, and can berestored to the first site.



Global Mirror EitherDirection with Two-SitePractice


ESS 800, DS6000, andDS8000

Global Mirror is a methodof asynchronous, remotedata replication betweentwo sites that are over300 KM apart. Itmaintains identical datain both the source andtarget, where the sourceis located in one storagesystem and the target islocated in anotherstorage system. GlobalMirror Either Directionwith Two-Site Practicecombines Global Mirrorand FlashCopy to providea point-in-time copy ofthe data on either theprimary or secondarysites that are over 300KM apart.

Global Mirror Failover /Failback



Global Mirror is a methodof asynchronous, remotedata replication betweentwo sites that are over300 KM apart. Itmaintains identical datain both the source andtarget, where the sourceis located in one storagesystem and the target islocated in anotherstorage system. UsingGlobal Mirror Failover /Failback, your data existson the second site that ismore than 300 KM away,and you can use failoverand failback to switch thedirection of the data flow.This ability enables youto run your business fromthe secondary site.



Global Mirror Failover /Failback with Practice



Global Mirror is a methodof asynchronous, remotedata replication betweentwo sites that are over300 KM apart. Itmaintains identical datain both the source andtarget, where the sourceis located in one storagesystem and the target islocated in anotherstorage system. GlobalMirror Failover / Failbackwith Practice combinesGlobal Mirror andFlashCopy to provide apoint-in-time copy of thedata on a remote site at adistance over 300 KMaway from your first site.



Metro Global Mirror IBM Tivoli StorageProductivity Center forReplication Three SiteBusiness Continuity

ESS 800 (source host(H1) site only) andDS8000

Metro Global Mirror is amethod of continuous,remote data replicationthat operates betweenthree sites that varyingdistances apart. MetroGlobal Mirror combinesMetro Mirror synchronouscopy and Global Mirrorasynchronous copy into asingle session, where theMetro Mirror target is theGlobal Mirror source.Using Metro Global Mirrorand Metro Global Mirrorwith HyperSwap, yourdata exists on a secondsite that is less than 300KM away, and a third sitethat is more than 300 KMaway. Metro Global Mirroruses both Metro Mirrorand Global Mirror Failover/ Failback to switch thedirection of the data flow.This ability enables youto run your business fromthe secondary or tertiarysites.

Using Basic HyperSwapwith Metro Global Mirror,you can configure andmanage three-sitecontinuous replicationneeded in a disasterrecovery event.



Metro Global Mirror withPractice

IBM Tivoli StorageProductivity Center forReplication Three SiteBusiness Continuity

ESS 800 (source host(H1) site only) andDS8000

Using Metro Global Mirrorwith Practice, you canpractice your disasterrecovery actions whilemaintaining disasterrecovery capabilities.Your data exists on asecond site that is lessthan 300 KM away, and athird site that is morethan 300 KM away. MetroGlobal Mirror uses bothMetro Mirror and GlobalMirror Failover / Failbackto switch the direction ofthe data flow; as a result,you can run yourbusiness from thesecondary or tertiarysites, and simulate adisaster.



Evaluating the Tivoli Storage Productivity Center forReplication (try and buy) product

You can evaluate IBM® Tivoli® Storage Productivity Center for Replication in your environment for no charge.

Overview

A 60-day trial version (try and buy) copy of Tivoli Storage Productivity Center for Replication Two Site BCprovides the same functions as the licensed product. The trial version is available if you have System Storage®Productivity Center and Tivoli Storage Productivity Center for Replication preinstalled in your environment.The trial version licensing package is limited to ten customers at one time.

To obtain the license key information, contact your IBM Business Partner or authorized IBM salesrepresentative. After obtaining the license key, perform the following steps:

1. From the My Work pane, select Administration.2. Type the update key, and select Update.

After 60 days, you must order the licensed product to use IBM Tivoli Storage Productivity Center forReplication.




Upgrading from the try and buy product

You can upgrade from a try and buy version of Tivoli Storage Productivity Center for Replication to the licensedproduct by contacting your IBM Business Partner or authorized IBM sales representative.



For the customer: activating the Microsoft® Windows licenseIf you did not check the Automatically activate Windows when I am online option during the IBM® SystemStorage® Productivity Center installation or you do not have SSPC Internet connectivity, you must activate thelicense for Windows® using these steps. If you did enable the Automatically activate Windows when I amonline option, you can skip this step.Important: From the first time you start the SSPC server, you have 60 days to activate the Windows licenseand complete the Windows setup. If you exceed the 60-day time limit, you cannot use Windows until youactivate the license.

1. Click Start and right-click Computer, and select Properties.2. In the Windows activation section, click Activate Windows now and follow the instructions to

activate Windows using the phone.



Getting security updates to the Windows operating systemThis section describes how to obtain security updates for the 32-bit Windows® operating system.

The procedure for getting security updates to the Windows operating system varies, depending on whetheryour SSPC is connected to the Internet. The sections that follow describe each method. SSPC uses theWindows Server 2008 Enterprise Edition 32-bit operating system. Do not obtain security updates for a 64-bitoperating system. Updates prior to February 2009 are installed on SSPC.Parent topic: Planning

Getting security updates through the Internet

To obtain security updates to the Windows operating system if your SSPC is connected to the Internet, use thefollowing steps:

1. From your SSPC desktop, click Start > Windows Update. The Windows Update window displays.2. If prompted, follow the instructions to install ActiveX Control.3. Click Express. The Express results window displays.4. Click Install Updates. The Installing updates window displays while the updates are downloaded.






5. After the updates are installed, perform one of the following steps:a. Click Restart to reboot the system. You will be asked to change your password.b. Click Cancel to return to the SSPC desktop.

Getting security updates outside of the Internet

To obtain security updates to the Windows operating system if your SSPC is not connected to the Internet, usethe following steps:

1. From a laptop or personal computer that is connected to the Internet, go tohttp://catalog.update.microsoft.com/v7/site/Install.aspx.

2. If prompted, follow the instructions to install ActiveX Control. Access the Windows Update Catalog.3. Search for updates in the Windows Update Catalog by performing the following steps:

a. In the Search box, enter Windows server 2008 security and click Search.b. View the list that displays to find the updates that you want to download. Disregard updates for

x64-bit and Itanium-based systems.c. Select an update and click Add to add it to the download basket.d. Repeat these steps to search for additional updates to download.

4. Download the updates that you selected by performing the following steps:a. From the Search box, click view basket to view the contents of your download basket.b. Verify your list of updates and click Download. If you are prompted, click Accept to accept the

license agreement.c. Select the location where you want to save the updates. Enter the full path of the folder or click

Browse to locate the folder.d. Click Continue to start the download.e. When the download is complete, click Close to close the Download Window.f. Close the Windows Update Catalog Window.g. Go to the location that you specified in step 4.c.h. To transfer the files from your PC to the server, use a USB key of 512 MB or greater, or use a CD-

R or CD-RW.i. Double-click each update and follow the instructions to install it.


Subscribing to technical support websitesIt is a good practice to subscribe to IBM® technical support websites to receive information about importanttechnical notes, flashes, and APAR information.

To subscribe to the technical support website for IBM Tivoli® Storage Productivity Center, use these steps:

1. Go tohttp://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Basic_Edition.

2. From the Notifications pane, click My Notifications.3. From the Sign in window, enter your IBM ID and password, and click Submit.4. From the My notifications window, click Subscribe > Tivoli.5. In the resulting window, click to select the check box beside Tivoli Storage Productivity Center Basic

Edition.


http://catalog.update.microsoft.com/v7/site/Install.aspx



http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Basic_Edition

6. Click Continue.7. In the resulting window, enter the appropriate information in the fields and click Submit to create your

subscription.



Initial tasks for installing and configuring SSPCTo install and configure IBM® System Storage® Productivity Center (SSPC), specific tasks must be performedby the IBM service representative and the customer.

Use Table 1 to complete the steps for setting up and configuring SSPC.

Table 1. Initial tasks to complete for configuring SSPCTask Responsibility Description Completed?

Install storagesystem hardware:IBM System StorageDS8000® and IBMSystem Storage SANVolume Controller

IBM servicerepresentative

Install the hardware. You can also installsupported tape devices.

You are not required to install all storagedevices before configuring SSPC. You caninstall devices at a later time.

Install storagesystems or devicesthat are not IBMproducts but areproducts that SSPCcan manage

User If you install storage systems or devices thatare not IBM products but are products thatSSPC can manage, contact your vendor forinformation about CIM agents.

Fill out planningwork sheet

User Fill out the planning work sheet so that theIBM service representative can configure theoperating system and set up the storage-system environment. See For the customer:planning work sheet.

Unpack SSPC, installSSPC hardware,connect cables,configure theoperating system,set the Microsoft®Windows®Administratorpassword, configurethe network, run theSSPC Password Tool,and test the SSPCinstallation

IBM servicerepresentative

Unpack and set up the SSPC hardware.Configure and test the SSPC server. SeeSetting up the SSPC server.

For the user: to change the WindowsAdministrator password on a regular basis forsecurity purposes, see Maintaining user IDsand passwords.




Task Responsibility Description Completed?

Activate theWindows license

User Activate the Windows license. See For thecustomer: activating the Microsoft Windowslicense.

Configure SSPC forDS8000

User Configure SSPC for the DS8000. SeeConfiguring SSPC for DS8000.

Configure SSPC forSAN VolumeController

User Configure SSPC for the SAN Volume Controller.See Configuring SSPC for SAN VolumeController.

If wanted, addlicenses and upgradefrom the basicFlashCopy®capability of IBMTivoli StorageProductivity Centerfor Replication

User FlashCopy sessions come with the license forIBM Tivoli Storage Productivity Center BasicEdition. To obtain greater functionality, you canpurchase and upgrade to one of the followingpackages:

Tivoli Storage Productivity Center forReplication Two Site BusinessContinuityTivoli Storage Productivity Center forReplication Three Site BusinessContinuity60-day trial version of Tivoli StorageProductivity Center for Replication TwoSite Business Continuity (try and buy)

To learn more, see System StorageProductivity Center packages.

Configure SSPC forIBM Tivoli StorageProductivity Centerfor Replication

User Configure SSPC for IBM Tivoli StorageProductivity Center for Replication. SeeConfiguring SSPC to copy data with TivoliStorage Productivity Center for Replication.

Configure SSPC fortape libraries

User For instructions, search this information centerfor Managing Tape Libraries.

Install storagesystem hardware:DS3000, DS4000®,or DS5000

User Install the hardware. You are not required toinstall all storage devices before configuringSSPC. You can install devices at a later time.

Configure SSPC forDS3000, DS4000, orDS5000

User Configure SSPC for the DS3000, DS4000, orDS5000. See Configuring SSPC for DS3000,DS4000, and DS5000.

Install switches User Install the switches. See your switch vendorfor information.

Install fabric CIMagent

User Install the fabric CIM agent. The preferredmethod for data collection with McData andBrocade switches are through the fabric CIMagents. See your fabric CIM agent provider forinformation.


Task Responsibility Description Completed?

If wanted, addlicenses and upgradefrom IBM TivoliStorage ProductivityCenter Basic Edition

User You can upgrade IBM Tivoli StorageProductivity Center Basic Edition bypurchasing licenses for the followingpackages:

Tivoli Storage Productivity CenterStandard EditionTivoli Storage Productivity Center forDiskTivoli Storage Productivity Center forDataTivoli Storage Productivity Center forDisk Midrange Edition

For information, see System StorageProductivity Center packages.

Install StorageResource agents

User A Storage Resource agent is software thatcollects information from systems (forexample, servers, computers, andworkstations) for Tivoli Storage ProductivityCenter. Install a Storage Resource agent oneach system that you want Tivoli StorageProductivity Center to monitor. Search thisinformation center for Storage Resource agentdeployments.

Table 2 contains optional tasks that you might want to perform after you configure SSPC.

Table 2. Other optional configuration tasks for SSPCTask Description

Add SSPC users See Adding user IDs to SSPC.

Change DB2 user IDpassword

See Maintaining user IDs and passwords



Setting up the SSPC serverThis topic describes the tasks that the IBM® service representative performs to install the IBM SystemStorage® Productivity Center, including procedures for installing the SSPC server in a rack, connecting thecables, configuring the server, starting the server, and testing the installation.

IntroductionThe IBM System Storage Productivity Center (SSPC) 2805-MC4 contains two 2.5-inch Serial Attached




SCSI (SAS) hot-swap hard disk drives.PrerequisitesFor the customer: preparing for the installationFor the IBM service representative: installing the hardwareFor the IBM service representative: configuring the operating systemFor the IBM service representative: completing the initial configuration tasksFor the IBM service representative: completing the installationThe SSPC hardware installation is now completed. You can assist the customer with the followingsoftware-related tasks:For the IBM service representative: testing the installationDuring the test, if you are prompted to register the Microsoft® Windows® Server 2008 Enterpriseoperating system, minimize the message and continue with the procedure.


IntroductionThe IBM® System Storage® Productivity Center (SSPC) 2805-MC4 contains two 2.5-inch Serial Attached SCSI(SAS) hot-swap hard disk drives.

Figure 1 shows the System Storage Productivity Center 2805-MC4.

Figure 1. The IBM System Storage Productivity Center 2805-MC4. This illustration might differ slightly fromyour hardware.

The SSPC comes with a limited warranty, which is available in the box with the server and on the IBM SystemStorage Productivity Center Documentation CD.




For complete rack installation and removal instructions, see the IBM Rack installation instructions document.

To learn about installing optional devices, refer to the System x3550 M2 Type 7946 User's Guide located onthe IBM System Storage Productivity Center Documentation CD, which comes with the server.

SSPC 2805-MC4 is preinstalled with updates to the Microsoft® Windows® Server 2008 Enterprise Editionoperating system. The updates are the most current that are available at the time of manufacture.

Parent topic: Setting up the SSPC server


Prerequisites

Attention: Before continuing this installation procedure, ensure that the customer has filled out thecustomer work sheet located in For the customer: planning work sheet.

Have the following documents available before starting the procedure (they are included in the box withthe server):

Read This First: Installing the IBM System Storage Productivity Center flyerPlanning Work Sheet (located in the Read This First: Installing the IBM System Storage ProductivityCenter flyer). The work sheet is also located at For the customer: planning work sheet and must befilled out by the customer. Ensure that it has been completed before starting this procedure.IBM Important NoticesRack installation instructionsIBM System Storage Productivity Center Documentation CDIBM System Storage Productivity Center Introduction and Planning Guide (on the Documentation CD)IBM System Storage Productivity Center User's Guide (on the Documentation CD)

Attached devices must be ready

If you intend to connect the SSPC to other supported devices, such as a DS8000® system, it is optimal to havethose devices fully functioning at this time.

Keyboard, mouse, and video display

A keyboard and mouse with Universal Serial Bus (USB) connectors are required for the initial setup of theSSPC. A video display is also required. You can install an optional Keyboard, Video, Mouse (KVM) unit byordering Feature Code 9100.



For the customer: preparing for the installation






1. For future reinstallation or recovery, retain all paperwork, CDs, and other information included withthe SSPC in a safe location.

2. Complete the For the customer: planning work sheet.3. Read the IBM Important Notices document that is included in the shipping box.4. Obtain a Category 6 Ethernet cable to use during the installation.5. Installation requires a compatible keyboard, display, mouse, and interconnect cables. If you must

purchase these items, ask your sales representative to order feature code 9100.Tip: Feature code 9100 comes with installation instructions. If you ordered this feature code, follow theinstructions but do not remove and discard the rubber pads under the keyboard. Peel off the protectivestrip on the console to expose the adhesive surface and place the keyboard into the tray. Press thekeyboard firmly so that it adheres to the tray. You can discard the switch mounting brackets that comewith feature code 9100.

6. During the SSPC installation, accept software licensing agreements when prompted by the IBMservice representative.

7. After completing the hardware installation, the IBM service representative can help you configurethe IBM System Storage DS8000® element manager. You must configure SSPC for IBM System StorageSAN Volume Controller, IBM System Storage DS3000, IBM System Storage DS4000®, IBM SystemStorage DS5000, or IBM Tivoli® Storage Productivity Center for Replication.



For the IBM service representative: installing the hardwarePerform the following steps to install the SSPC in a rack:

1. Check for flashes and authorized program analysis report (APAR) information by accessing thesupport website athttp://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_infrastructure_management/System_Storage_Productivity_Center_(SSPC)/. Go to Flashes &alerts, and click the appropriate Flash.

2. Ensure that all related network-storage devices are fully functioning (for example, IBM® SystemStorage® DS8000®).

3. Unpack the contents of the SSPC shipping box and check off the items in Inventory of the SystemStorage Productivity Center shipment. This document comes in the box with the SSPC server.

4. Unpack the box that contains the cable-management arm.Tip: Save all packaging material until the cable-management arm is fully assembled. Small hardwarepieces might not be visible and might be discarded accidentally with the packaging material. Carefullyremove the plastic ties from the cable-management arm and do not destroy them. You might choose touse them to secure cables.

5. Read the enclosed IBM Important Notices.6. Locate the Rack installation instructions in the plastic bag that contains the SSPC documentation.7. On the Planning Work Sheet, write down the 25-digit Microsoft® Windows® Product Key number that

is found on the Microsoft Windows Server 2008 Enterprise label affixed to the top of the SSPC server.

8. Disregard the instructions that are packaged with the slide rails, and mount the SSPC serverby performing the steps in the IBM Rack installation instructions. Set aside the screws that come withthe slide rails; they are not necessary.





9. Make the following cable connections on the back panel of the SSPC server:a. Connect the Ethernet cable from the customer's network to Ethernet 1 port, which is located at

the left rear of the SSPC server.Important: Do not use the other two Ethernet ports at this time or the network connection willfail.

b. Connect the keyboard and mouse to USB 1 and USB 2 ports. If using a keyboard and mousecombination, connect to the USB 1 connector.

c. Connect the video display cable to the video connector port.d. Connect the power cord (included) to the customer's rack-mounted power distribution unit

(PDU) or power outlet, then to the power supply connector on the SSPC server. (If an optionalredundant power supply is already installed, connect that power supply to a PDU, and plug theremaining power cord into a second PDU to increase redundancy.)Figure 1. Front view of the SSPC 2805-MC4 server

Figure 2. Rear view of the SSPC 2805-MC4 server

Table 1. Cabling the SSPC server

ConnectoronrearofSSPCserver

Connecteddevice Comments




Ethernet 1

Networkhub

Use this connector for the network connection. An Ethernet Category 6 cable isnot included with the SSPC server, so you must obtain one.

Ethernet 2

Notused

Do not use this connector or the network connection will fail.

SystemsmanagementEthernetconnector

Notused

Do not use this connector or the network connection will fail.

USB 1 Humaninterfacedevice

Human interface devices (keyboard, mouse, and video display) are not includedwith the SSPC server. These devices must be supplied by the customer. You canorder an optional Keyboard Video Mouse (KVM) unit by using Feature Code 9100.Connect human interface devices (such as an individual keyboard or an individualmouse) to the USB 1 or USB 2 port. If you use a combined keyboard and mouse(one unit), connect to the USB 1 port.

USB 2 Humaninterfacedevice




Serialconnector

Notused

Videoconnector

Videodisplay

Powersupplyconnector

Rackpoweroutlet

Connect to the rack power outlet using the power cord included with the SSPCserver. (If an optional power supply feature is already installed, connect thatpower supply to a PDU, and plug the second power cord into a second PDU toincrease redundancy.)

10. Connect the video display power cord to the video display, then to the customer's rack-mountedPDU or power outlet.

11. Secure all cables. Ensure that the cables have adequate slack to allow for full movement of both thecable-management arm and the server, and to allow for disconnection.

12. At the rear of the SSPC server, remove the hanging tag with the address of the baseboardmanagement controller (BMC) media access control (MAC) and give it to the customer to store with theproduct documentation. After you deploy the server, remove the BMC MAC address tag from the rear ofthe server so that it does not impede airflow.Important: The server's Ethernet ports are set to Dynamic Host Configuration Protocol (DHCP) bydefault. To find the BMC on an existing network, the server must identify itself by its default host name.The default host name for each server is the last eight characters of the BMC MAC address. In additionto being printed on the hanging tag, the BMC MAC address is also in the setup utility and on a label onthe system board.






For the IBM service representative: configuring the operatingsystem

A step in this section requires the participation of the customer.

1. Slide the cover of the power-control button to the left and press the power-control button to startthe server and the operating system. The following messages are displayed whenever the server startsor restarts and no disk is in the CD/DVD drive:

Boot Fail. CD/DVD Rom Boot Fail. Floppy Drive

Ignore these messages. The server continues to start. This process takes between 5 and 10 minutes tocomplete, and the server restarts before the Set Up Windows® window is opened.

2. In the Set Up Windows window, enter the following information:a. In the Country or region field, enter the appropriate country or region.b. In the Time and currency field, enter the current time and the medium of exchange.c. In the Keyboard layout field, enter the preferred keyboard layout.

Click Next.3. Enter the 25-digit Windows product key without dashes (recorded in Windows Server 2008

Enterprise Edition Product Key and computer name).4. In the Windows product key window, ensure that Automatically activate Windows when I am online

is checked and click Next.Important: The customer must read and accept the license agreement in the next step. The IBM®service representative cannot accept the license agreement on behalf of the customer.

5. In the Microsoft® Software License Terms window, select I accept the license terms and click Next.6. Enter the computer name that the customer specified in Table 2. Click Start.7. Windows opens a panel that reads The user's password must be changed beforelogging on the first time. Click OK.

8. Set the Windows Administrator password field to the one in Table 3 of the Planning Work Sheet.Click the arrow.

9. Click OK at the confirmation window to complete the Set Up Windows window.



For the IBM service representative: completing the initialconfiguration tasks

Tip: For some SSPC servers, the Password Tool window opens in the foreground and the Initial ConfigurationTasks window (mentioned in step 1) opens in the background. You perform the steps in the InitialConfiguration Tasks window first.

1. In the Initial Configuration Tasks window, click Set time zone and configure the clock and time zoneto match the time setting of the network. Click OK to return to the Initial Configuration Tasks window.

2. Click Configure Networking.a. Double-click the Local Area Connection Network icon.




b. Click Properties.c. If you do not use Internet Protocol Version 6, use the up or down arrow keys (↑ or ↓) to

highlight Internet Protocol Version 6 (TCP/ IPv6) and clear the check box.d. Use the up or down arrow keys (↑ or ↓) to highlight Internet Protocol Version 4 (TCP/ IPv4)

and click Properties.e. Select Use the following IP address and enter the values for the IP, Subnet Mask, Default

Gateway, Preferred DNS, and Alternate DNS address fields, recorded in Table 2 of the Planningwork sheet.

f. Click Advanced and on the Advanced TCP/IP Settings panel, click the DNS tab.g. In the DNS suffix for this connection field, enter the DNS suffix recorded in Table 4 of the

Planning work sheet.h. Close all windows until you return to the Initial Configuration Tasks window.i. At the bottom left of the screen, click Start and select All Programs > Accessories >

Command Prompt.j. To verify that the network settings are correct, type ipconfig and press Enter. Depending on

which version of Internet Protocol you are using, locate the IPv4 or IPv6 address on the windowand write it down.

k. To verify whether the SSPC is connected to the network, click Start > Control Panel. TheNetwork and Sharing Center window shows icons that represent the SSPC server, the network,and the Internet:

If the SSPC is connected to the network, a green line exists between the SSPC server andthe network.If the SSPC is not connected to the network, a red X exists between the SSPC server andthe network, and the network is grayed.



For the IBM service representative: completing theinstallation

The SSPC hardware installation is now completed. You can assist the customer with the following software-related tasks:

1. From the Initial Configuration Tasks window, click Enable Windows automatic updating andfeedback.

a. Click Manually configure settings.b. In the Windows Error Reporting section, click Change Setting, select I don't want to

participate, don't ask me again, and click OK.c. Close all windows until you return to the Initial Configuration Tasks window.

2. At the bottom of the Initial Configuration Tasks window, click Do not show this window at login, andclick Close.

3. The Server Manager window opens after completing the initial configuration tasks. Close thewindow. You can review the Server Manager settings after completing the installation.

4. The Password Tool window or the SSPC online help window opens. Minimize the SSPC online helpwindow.

5. Run the SSPC Password Tool by using the instructions in this step.




Your passwords for the DB2® user, DB2 services, and Tivoli® Storage Productivity Center for Replicationapplications must match your Windows® Administrator password. Therefore, because you set theWindows Administrator password in step 8 in For the IBM service representative: configuring theoperating system, you must run the SSPC Password Tool to automatically change the passwords forDB2 user, DB2 services, and Tivoli Storage Productivity Center for Replication so that they match yourWindows Administrator password.

a. In the Taskbar, click SSPC Password Tool. If the tool is closed, open it by double-clicking theSSPC Password Tools icon that is located on the SSPC desktop.

b. In the Administrator password field, enter the Windows Administrator password specified inTable 3 of the Planning Work Sheet.

c. In the Host authentication password field, enter the host authentication password that isspecified in Table 3. Confirm the password and click OK.Notes:

If the DB2 servers already started, the following error messages are displayed. Ignorethem and continue with the procedure.

Changing DB2 User password for Data Server... Changing DB2 User password for Device Server... OpenServiceW failed, error code = 5 OpenServiceW failed, error code = 5 OpenServiceW failed, error code = 5 OpenServiceW failed, error code = 5

The password tool can take at least 5 minutes to run.d. When the procedure is done, the password tool displays a message that it finished processing.

Click Exit.6. Configure a DS8000® element manager. For instructions, double-click the IBM Help for SSPC icon

on the desktop or see Configuring SSPC for DS8000.



For the IBM service representative: testing the installationDuring the test, if you are prompted to register the Microsoft® Windows® Server 2008 Enterprise operatingsystem, minimize the message and continue with the procedure.

Verify that the System Storage® Productivity Center can communicate with the network by completing thefollowing steps:

1. To verify whether the device that you want to connect to the SSPC is connected to the network (forexample, a DS8000®), perform one of the following steps:

Click Start > Network. The Network window opens and lists the devices that are connected tothe network.At the bottom left of the screen, click Start > All Programs > Accessories > Command Prompt.Type ping XXX.XXX.XXX.XXX (where XXX.XXX.XXX.XXX is the IP address of a device, such as aDS8000), and press Enter. (A list of network devices is in Device information.)Tip: A ping to a device might not be successful because some devices do not reply to a ping.




The SSPC server has a good network connection if the reply is similar to the following example:Reply from XXX.XXX.XXX.XXX: bytes=32 time<1ms TTL=122

If the reply timed out, resolve the problem using the following methods:

Disconnect the Ethernet cable on the rear of the SSPC from Ethernet 1. Then, reconnectthe Ethernet cable to Ethernet 1.Ask the customer to check with the Network Administrator to verify the IP address of thedevice, verify that the device is active, and ensure that there are no firewall issues.If the ping command still does not work and you suspect that it might be a hardware error,call the IBM® Support Center at 1-800-IBM-SERV (1-800-426-7378), and selecthardware support. Refer to the machine type as 2805 and have the serial numberavailable. If the IBM Support Center determines it is a software issue, call back and selectsoftware support. You must present the Customer ID and refer to the machine as theTivoli® Storage Productivity Center. To contact the IBM Support Center outside the UnitedStates, go to http://www.ibm.com/planetwide.

2. Close the command prompt window after communication between the SSPC and the customer'snetwork has been successfully verified.

3. Close the Network and Sharing Center window.4. Return to the Initial Configuration Tasks window.5. If the SSPC online help window is displayed, minimize it.



Configuring SSPC for DS8000Use this procedure to configure IBM® System Storage® Productivity Center (SSPC) so that IBM Tivoli® StorageProductivity Center can monitor and manage IBM System Storage DS8000®.

This procedure describes how to configure Tivoli Storage Productivity Center that is installed on an SSPCserver. You can also configure Tivoli Storage Productivity Center from a remote device. For instructions, seeConfiguring Tivoli Storage Productivity Center from a remote system.

Important: In releases of IBM System Storage DS8000 Version 8.0 and later, the DS8000 CIM Agent wasdisabled. While the hardware for IBM System Storage Productivity Center is still supported, you cannot use itto monitor DS8000 storage systems where the CIM agent is disabled. To monitor versions 8.0 and later ofDS8000, consider upgrading all the software that it requires, which includes:

Upgrading IBM DB2®.Purchasing IBM Spectrum Control (formerly known as IBM Tivoli Storage Productivity Center) toreplace IBM System Storage Productivity Center.

To learn more about upgrading and purchasing software, contact an IBM Sales Specialist athttps://www.ibm.com/systems/storage/spectrum/control/index.html.

Before you start

This procedure assumes the following conditions:


http://www.ibm.com/planetwide



https://www.ibm.com/systems/storage/spectrum/control/index.html

You have DS8000 R4.1 or later.The DS8000 administrator created user names and passwords for the users of the element managers.Each user name that the DS8000 administrator created is in the administrator group.You completed all steps for setting up the SSPC hardware in Setting up the SSPC server.You add the DS8000 server to Tivoli Storage Productivity Center by using the Configure Devices wizard,rather than the Configuration Utility.You use the Subsystem Standard Group in the Configure Devices wizard when you configure TivoliStorage Productivity Center to collect data from the DS8000 server. Although you can use othermonitoring groups, this procedure uses the Subsystem Standard Group. To learn how to configure TivoliStorage Productivity Center with other monitoring groups or by using a monitoring template, see therelated links in Completing the configuration.

Preparing Internet Explorer and Windows Server 2008Perform steps to prepare Windows Internet Explorer and the Windows Server 2008 operating system forconfiguration to IBM® System Storage® DS8000®.

1. Configure Internet Explorer 7 to allow pop-up windows by using the following steps:a. Open the Internet Explorer by clicking the Internet Explorer icon located on the Quick Launch

toolbar.b. From the Internet Explorer toolbar, click Tools > Pop-up Blocker > Turn Off Pop-up Blocker.

Note: If you receive a message that content has been blocked because it was not signed by avalid security certificate, click the Information Bar at the top of the window and select Showblocked content.

2. Add the IP address of the DS8000 Hardware Management Console (HMC) to the Internet Explorer listof trusted sites using the following steps:

a. Open Internet Explorer by clicking the Internet Explorer icon located on the Quick Launchtoolbar.

b. From the Internet Explorer toolbar, click Tools > Internet options.c. Click the Security tab, click the Trusted sites icon and then click Sites.d. In the Add this web site to the zone field, type the IP address of the DS8000 Hardware

Management Console. Click Add and the IP address is added to the Web sites field. Click OK.e. Click OK to exit the Internet Options window, and then close the Internet Explorer.

Parent topic: Configuring SSPC for DS8000


Starting and logging on to Tivoli Storage Productivity CenterBegin the procedure of configuring IBM® System Storage® Productivity Center (SSPC) for the storage systemby starting and logging on to IBM Tivoli® Storage Productivity Center.

Log on to the Tivoli Storage Productivity Center by using the following steps:

1. Start Tivoli Storage Productivity Center by double-clicking the Productivity Center icon on the IBMSystem Storage Productivity Center desktop or clicking Start > All Programs > IBM Tivoli StorageProductivity Center > Productivity Center.




2. Log on to the Tivoli Storage Productivity Center user interface with the Windows® Administrator user IDand password.

In the Server field of the Tivoli Storage Productivity Center Sign on window, verify that the value that isdisplayed is the host name of the server to which you want to connect. If not, type the correct hostname.

3. The first time that you log on to the Tivoli Storage Productivity Center user interface, the licenseagreement window opens. Read the terms of the license agreement. If you agree with the terms, selectI accept the terms of the license agreement. Click Next. On subsequent logins, you do not see thispanel.

The Welcome page to the IBM Tivoli Storage Productivity Center panel opens if it was not disabledbefore this procedure.

Figure 1. Welcome to the IBM Tivoli Storage Productivity Center panel. This panel provides links tocommonly used Tivoli Storage Productivity Center tasks.

Parent topic: Configuring SSPC for DS8000Parent topic: Configuring SSPC for SAN Volume ControllerParent topic: Configuring SSPC for DS3000, DS4000, and DS5000


Configuring Tivoli Storage Productivity Center for DS8000After you add an IBM® System Storage® DS8000® server to IBM Tivoli® Storage Productivity Center, you canrun a probe job to collect DS8000 data. You can also access the DS8000 graphical user interface (GUI).

Adding a DS8000 server by using the Configure Devices wizardAdd an IBM System Storage DS8000 storage system to IBM Tivoli Storage Productivity Center by using




the following steps.Running a probe job to collect DS8000 dataUse these steps to run an IBM Tivoli Storage Productivity Center probe job to collect data about IBMSystem Storage DS8000.Accessing the DS8000 GUI through Tivoli Storage Productivity CenterUse these steps to start IBM System Storage DS8000 Storage Manager, which is the graphical userinterface (GUI) for IBM System Storage DS8000, from IBM Tivoli Storage Productivity Center.

Parent topic: Configuring SSPC for DS8000


Adding a DS8000 server by using the Configure Deviceswizard

Add an IBM® System Storage® DS8000® storage system to IBM Tivoli® Storage Productivity Center by usingthe following steps.

You can add multiple devices of the same type using a single session of the wizard. For example, you can adda DS8000 server, IBM System Storage SAN Volume Controller, and storage systems that use CommonInformation Model (CIM) agents by using a single session of the wizard. You cannot configure multiple devicesof different types at the same time. For example, you cannot add a storage system and a fabric using a singlesession of the wizard.

1. From the Welcome to the IBM Tivoli Storage Productivity Center window, click Add Devices.2. From the Select Device Type page, click Storage Subsystem and click Next.3. From the Select devices page, click Add and configure new storage subsystems and click Next.4. From the Configure storage subsystem connections page, locate the Device Type field. Click the arrow

to view the list of devices, then click IBM DS8000. Enter the following connection properties for theDS8000 storage system:

HMC AddressEnter the IP address or host name for the Hardware Management Console (HMC) that managesthe DS8000 server.

HMC2 Address (Optional)Enter the IP address or host name of a second HMC that manages the DS8000 server.

UsernameEnter the user name for logging on to the IBM System Storage DS8000 Storage Manager (alsoknown as the DS8000 element manager or GUI). The default user name is admin.Tip: This user name is the same as the user name for the enterprise storage server networkinterface (ESSNI).When you log on to the DS8000 Storage Manager for the first time by using the administratoruser ID, you are required to change the password.You need one user name and password to set up the DS8000 Storage Manager. The user nameand the password for it are stored in the Tivoli Storage Productivity Center database. After theuser name and password are stored, when you log on to the DS8000 Storage Manager in TivoliStorage Productivity Center, the stored user name and the privileges associated with it areretrieved.




To set up Lightweight Directory Access Protocol (LDAP) and single sign-on for DS8000 in TivoliStorage Productivity Center, see Configuring Tivoli Storage Productivity Center for DS8000 LDAPsupport and Single sign-on.

PasswordEnter the password for the user name. The default password is admin.

If you want to remove the information that you entered, click Clear.

5. Click Add. The Configure storage subsystem connections page displays a pane that shows the IP (HMC)address and device type connection properties that you entered.

6. To enter connection properties for additional DS8000 servers, repeat steps 4 and 5, then go to step 7.

If you want to remove a device, click to highlight the device that you want to remove, then clickRemove.

7. When you finish entering connection properties for the DS8000 servers that you want to add, clickNext.

Tivoli Storage Productivity Center discovers the DS8000 servers and collects initial configuration datafrom them. When the discovery and collection are completed, the message Completedsuccessfully is displayed in the Status column. The devices that are displayed are known to TivoliStorage Productivity Center.

8. From the Discover storage subsystems page, click Next.9. From the Select Storage Subsystems page, click the DS8000 server that you want to add.

Important: Any storage systems that you added in previous steps are automatically selected. Clearstorage systems that you do not want to add.

Click Next.

10. In the Specify data collection page, indicate how you want Tivoli Storage Productivity Center to collectdata from the DS8000 server.

Perform the following steps:

a. In the field Use a monitoring group or template, click the arrow to select monitoring group. Whenyou include the DS8000 server in a monitoring group, Tivoli Storage Productivity Centermanages the server and a collection of other storage systems in the same manner.

b. In the field Select monitoring group, click the arrow to select Subsystem Standard Group.

Each monitoring group is associated with an existing probe schedule and set of alerts. When youselect a monitoring group, its data collection schedule and alerts are automatically applied tothe DS8000 server and all storage systems that you are adding. After you complete the wizard,the storage systems remain in the group and you can use that group when working in other partsof the Tivoli Storage Productivity Center user interface, such as in reports.

When you select the Subsystem Standard Group option, the following actions occur:

Tivoli Storage Productivity Center automatically includes the DS8000 in the probeschedule to which the monitoring group is associated. For example, when you selectSubsystem Standard Group, the DS8000 is included in the Subsystem Standard Probeschedule. The Subsystem Standard Probe schedule runs two times per week on Mondayand Wednesday at 1:00 am.Tivoli Storage Productivity Center applies a set of alert conditions to the DS8000 and theother storage systems in the monitoring group. When any of these conditions are detectedduring data collection, an alert is triggered. The group that you select determines the


alerts that are associated with the storage systems. For example, if you select SubsystemStandard Group, 18 alert conditions are automatically checked for the storage systems.

The pane below the Select monitoring group field shows information about the group ortemplate that you selected.

To learn more about monitoring groups, their associated alerts and schedules, and theconditions that trigger alerts, search this information center for alerts and schedules associatedwith monitoring groups and templates and triggering conditions for alerts.

c. Click Next.11. From the Review user selections page, review the configuration choices that you made for the DS8000

by using the Configure Devices wizard:The list of devices that you are adding.The name of the monitoring group that you selected. This value is not displayed if you selected atemplate.The name of the probe schedule that is created based on the template you selected. This valueis not displayed if you selected a monitoring group.Information about the probe schedule created for a template.The names of the alerts that are created based on the template you selected. This value is notdisplayed if you selected a monitoring group.

To change your configuration choices, click Back and repeat step 10.

12. Click Next to commit your configuration choices and to complete the configuration. The View resultspage is displayed. It includes the following information:

A list of the actions performed by the wizard. The page displays a row for the successful actions.If the configuration failed, a row is displayed for each failed action. For example, if the wizardexpects to assign a specific alert to five devices, but the operation only succeeds for the three ofthe devices, this page displays one row for the successful actions and two rows each failedactions.Error messages for any failed actions. To resolve the error, search for the message identifier inthis information center.

13. Click Finish to close the Configure Devices wizard.

Parent topic: Configuring Tivoli Storage Productivity Center for DS8000


Running a probe job to collect DS8000 dataUse these steps to run an IBM® Tivoli® Storage Productivity Center probe job to collect data about IBM SystemStorage® DS8000®.

Tip: Probe jobs can take a long time depending on how many volumes and logical unit numbers (LUNs) yourstorage system has.

1. From the View results page, click Finish to close the wizard and start a probe of the DS8000 server thatyou configured. To view the status of the probe, from the Job History window click View Job History.The Job Management panel is displayed.




Use the Job Management panel to view and manage all schedules, runs, and jobs that are related to thestorage devices which Tivoli Storage Productivity Center monitors. Also, if your devices are not fullymonitored (that is, not included in all data collection schedules that are available to the licensededition of Tivoli Storage Productivity Center that is installed), take advantage of the Job Management -Recommendations window. Messages in the window indicate actions that you can take to more fullyuse Tivoli Storage Productivity Center to monitor your devices. For details about the Job Managementpanel, search for Managing schedules, jobs, and runs and Job Management - Recommendations.

2. Wait for the probe job to complete. When the probe is finished, Tivoli Storage Productivity Center addsa row for the probe in both tables of the Job Management panel.

If the probe was successful:In the Schedules table, Success is displayed the Last Run Status column. It isaccompanied by a green status indicator.In the Jobs for Selected Schedule table, the probe job is displayed in the Run column. It isaccompanied by a green status indicator.

The data that results from a probe is stored in the Tivoli Storage Productivity Center databaserepository. You can use the data to generate reports, including Asset, Data Source, and StorageSubsystem reports. To learn how to generate reports from the data, go to Accessing reportsabout storage resources.

If the probe failed:In the Schedules table, Failed is displayed in the Last Run Status column. It isaccompanied by a red status indicator.In the Jobs for Selected Schedule table, the probe job is displayed in the Run column. It isaccompanied by a red status indicator. Expand the entry and view the information in theStatus column to learn more about the failure.

Parent topic: Configuring Tivoli Storage Productivity Center for DS8000


Accessing the DS8000 GUI through Tivoli Storage ProductivityCenter

Use these steps to start IBM® System Storage® DS8000® Storage Manager, which is the graphical userinterface (GUI) for IBM System Storage DS8000, from IBM Tivoli® Storage Productivity Center.

1. From the Filters section of the Job Management panel, perform the following steps:a. From the Entity Type field, click the arrow and select Storage Subsystem.b. From the Entity Name field, click the DS8000 server that you configured in step 5.

2. On the toolbar of the Job Management panel, click Element Management and wait for the ConfigurationUtility window to open.

3. In the DS8000 Element Manager section, click the DS8000 server that you want to monitor and locatethe Select Action field. Click the arrow and select Launch Default Element Manager.

4. The GUI8333E window is displayed with the message Failed to log in to DS8000 Elementmanager. Enter valid Username and password. Click OK.

5. In the Modify Element Manager window, type the user name and password of the DS8000 server thatyou configured to Tivoli Storage Productivity Center. Click Save. The Configuration Utility window




opens, followed by a Security Alert page.6. To the question in the Security Alert page Do you want to proceed? click Yes.

The GUI for the IBM System Storage DS8000 Storage Manager opens for you to manage the DS8000 storagesystem. The GUI is also known as the DS8000 element manager.Parent topic: Configuring Tivoli Storage Productivity Center for DS8000


Completing the configurationUse these steps to complete the configuration of IBM® System Storage® Productivity Center for IBM SystemStorage DS8000®.

1. Activate the Windows® license.If you did not check the Automatically activate Windows when I am online option during the IBMSystem Storage Productivity Center installation or you do not have SSPC Internet connectivity, youmust activate the license for Windows using these steps. If the Automatically activate Windows when Iam online option was enabled, skip this step.Important: From the first time you start the SSPC server, you have 60 days to activate the Windowslicense and complete the Windows setup. If you exceed the 60-day time limit, you cannot use Windowsuntil you activate the license.

a. From the Windows desktop, click Start. Right-click Computer and select Properties.b. At the System panel, click Activate Windows now and follow the instructions to activate

Windows using the phone.2. Optional: Subscribe to the Tivoli® Storage Productivity Center support website to receive information

about important technical notes, flashes, and Authorized Problem Analysis Report (APAR) information.a. Go to

http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Basic_Edition.

b. From the Notifications pane, click My Notifications.c. From the Sign in window, enter your IBM ID and password, and click Submit.d. From the My notifications window, click Subscribe > Tivoli.e. In the resulting window, click to select the check box beside Tivoli Storage Productivity Center

Basic Edition.f. Click Continue.g. In the resulting window, enter the appropriate information in the fields and click Submit to

create your subscription.

Parent topic: Configuring SSPC for DS8000Related linksLearn more about configuring Tivoli Storage Productivity Center from these links in the IBM Tivoli StorageProductivity Center Information Center:Configure DevicesConfigure storage subsystemsConfigure storage subsystem connections pageAdding a CIM agent manuallyManaging schedules, jobs, and runsJob Management - RecommendationsAlerts and schedules associated with monitoring groups and templates





http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_t_configure_devices.html

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_t_configure_devices_storagesystems.html

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_r_storagesystems_connections.html

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_t_adding_cim_agent.html

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_r_job_management.html

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_r_job_management_recommend.html

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_r_groups_schedules_alerts.html

Triggering conditions for alertsReporting


Configuring SSPC for SAN Volume ControllerUse this procedure to configure IBM® System Storage® Productivity Center (SSPC) so that IBM Tivoli® StorageProductivity Center can monitor and manage IBM System Storage SAN Volume Controller.


Before you start

This procedure makes the following assumptions:

You have SAN Volume Controller version 5.1 or later.You completed all steps for setting up the SSPC hardware in Setting up the SSPC server.You add the SAN Volume Controller cluster to Tivoli Storage Productivity Center by using the ConfigureDevices wizard, rather than the Configuration Utility.You use the Subsystem Standard Group in the Configure Devices wizard when you configure TivoliStorage Productivity Center to collect data from the SAN Volume Controller cluster. Although you canuse other monitoring groups, this procedure uses the Subsystem Standard Group. To learn how toconfigure Tivoli Storage Productivity Center with other monitoring groups or by using a monitoringtemplate, see the related links in Completing the configuration.

Preparing Internet Explorer and Windows Server 2008Perform steps to prepare Windows Internet Explorer and the Windows Server 2008 operating systemfor configuration to IBM System Storage SAN Volume Controller.Configuring SAN Volume Controller settingsBefore you configure IBM System Storage Productivity Center (SSPC) to IBM System Storage SANVolume Controller, you must perform tasks that identify SAN Volume Controller to Tivoli StorageProductivity Center.Starting and logging on to Tivoli Storage Productivity CenterBegin the procedure of configuring IBM System Storage Productivity Center (SSPC) for the storagesystem by starting and logging on to IBM Tivoli Storage Productivity Center.Configuring Tivoli Storage Productivity Center for SAN Volume ControllerAfter you add a IBM System Storage SAN Volume Controller cluster to IBM Tivoli Storage ProductivityCenter, you can run a probe job to collect SAN Volume Controller data.Completing the configurationUse these steps to complete the configuration of IBM Tivoli Storage Productivity Center for IBM SystemStorage SAN Volume Controller.

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Preparing Internet Explorer and Windows Server 2008Perform steps to prepare Windows Internet Explorer and the Windows Server 2008 operating system forconfiguration to IBM® System Storage® SAN Volume Controller.

1. Configure Internet Explorer 7 to allow pop-up windows by using the following steps:a. Open the Internet Explorer by clicking the Internet Explorer icon located on the Quick Launch



2. Add the IP address of the SAN Volume Controller to the Internet Explorer list of trusted sites using thefollowing steps:


b. From the Internet Explorer toolbar, click Tools > Internet options.c. Click the Security tab, click the Trusted sites icon and then click Sites.d. In the Add this web site to the zone field, type the IP address of the SAN Volume Controller.

Click Add and the IP address is added to the Web sites field. Click OK.e. Click OK to exit the Internet Options window, and then close the Internet Explorer.

Parent topic: Configuring SSPC for SAN Volume Controller


Configuring SAN Volume Controller settingsBefore you configure IBM® System Storage® Productivity Center (SSPC) to IBM System Storage SAN VolumeController, you must perform tasks that identify SAN Volume Controller to Tivoli® Storage Productivity Center.

1. Add the SAN Volume Controller cluster to your SAN Volume Controller console using the followingsteps.

a. On the SSPC desktop, double-click the SAN Volume Controller icon or enter this address in yourWeb browser: http://IP_address:9080/ica/Login. Substitute IP_address with the IPaddress of your SAN Volume Controller cluster.

b. From the My Work navigation pane, click Clusters.c. On the Viewing Clusters page, click Add a Cluster. Click OK.d. In the Cluster IP Address field, enter the IP address of the SAN Volume Controller cluster. Click

OK. Do not select the Create (Initialize) Cluster function unless you must initialize your clustersbecause enabling this option erases your cluster configuration.

2. Start the SAN Volume Controller cluster management console by using the following steps:a. On the Viewing Clusters page, select the SAN Volume Controller cluster that you added.b. Click Launch the SAN Volume Controller Console.c. Click Go. The Welcome window for the SAN Volume Controller cluster management console

opens. The window provides a navigation tree that you can use to access configuration settings.




3. Create a SAN Volume Controller user by using the following steps:a. Double-click the SAN Volume Controller console icon on the SSPC desktop.b. From the My Work navigation pane, click Manage Authentication > Users.c. In the right pane, select Create a User. Click Go.d. From the Create a User window, enter the information to create a user and click OK.
















Configuring Tivoli Storage Productivity Center for SAN VolumeController

After you add a IBM® System Storage® SAN Volume Controller cluster to IBM Tivoli® Storage ProductivityCenter, you can run a probe job to collect SAN Volume Controller data.

Adding a SAN Volume Controller cluster by using the Configure Devices wizardAdd an IBM System Storage SAN Volume Controller cluster to IBM Tivoli Storage Productivity Center byusing the following steps.Running a probe job to collect SAN Volume Controller dataUse these steps to run an IBM Tivoli Storage Productivity Center probe job to collect data about IBMSystem Storage SAN Volume Controller.








Adding a SAN Volume Controller cluster by using theConfigure Devices wizard

Add an IBM® System Storage® SAN Volume Controller cluster to IBM Tivoli® Storage Productivity Center byusing the following steps.

You can add multiple devices of the same type using a single session of the wizard. For example, you can adda DS8000® server, a SAN Volume Controller cluster, and storage systems that use Common Information Model(CIM) agents, by using a single session of the wizard. You cannot configure multiple devices of different typesat the same time. For example, you cannot add a storage system and a fabric using a single session of thewizard.


to view the list of devices, then click IBM SAN Volume Controller. Enter the following connectionproperties for the SAN Volume Controller cluster:

SVC VersionClick the arrow and select the version of the SAN Volume Controller cluster that you want toconfigure.

IP addressEnter the IP address or host name of the SAN Volume Controller cluster. You can enter an IPv4or IPv6 address, for example:

https://127.0.0.1https://2001:DB8:0:0:0:0:0:0/32 or https://2001:DB8::/32

Select KeySelect one of the following actions for the Secure Shell (SSH) key:

Use existing upload key: This selection is the default. If you select this action, the AdminUsername and Admin Password fields are optional.Upload new key: If you select this action, the Admin Username and Admin Passwordfields are required. Public key content is extracted from the private key that is provided inthe Private SSH Key field and is uploaded to SAN Volume Controller.

Admin UsernameIf you selected Upload new key in the Select Key list, enter the name of a user who has theadministrator role for the SAN Volume Controller cluster that contains the device:

For SAN Volume Controller Version 5.0 and later, the default value for the AdminUsername field is superuser.For SAN Volume Controller Version 4.0, the default value for the Admin Username field isadmin.

If you selected Use existing upload key, the Admin Username field is optional.Admin Password

Enter the password for the user that you entered in the Admin Username field.Tip: The Admin Password is randomly generated when the SAN Volume Controller is installed. Itis the same password you use to log on to the SAN Volume Controller management GUI.

UsernameEnter the name of an authorized user of the device. This field is active if you selected Uploadnew key in the Select Key list, and entered the user name and password of an administrator inthe Admin Username and Admin Password fields.Restriction: The Username field applies to SAN Volume Controller Version 5.0 and later; it doesnot apply to SAN Volume Controller Version 4.0.


Private SSH KeyBy default, the private key file includes a file path of ${device.conf}\tpc_svc.pem, whichrepresents the Tivoli Storage Productivity Center default key file tpc_svc.pem. The tpc_svc.pemkey file is in the conf directory where the Device server is installed. If you want to use your ownkey, the key file must exist on the system where you run the Tivoli Storage Productivity Centeruser interface. The key is uploaded to the Tivoli Storage Productivity Center server system. Usethe Browse button to identify a new key.

The private SSH key must be in OpenSSH format or in PuTTY (.ppk) format that is not protectedby a password.

To convert a PuTTY .ppk key that is protected by a password to OpenSSH key format, use thefollowing steps:

a. Start the PuTTYgen utility.b. Load the PuTTY .ppk file from the File menu and select Load private key.c. After loading, from the menu bar, select Conversion and select Export OpenSSH key

conversion.


Important: If you upload a new key for the existing user name using Tivoli Storage ProductivityCenter, that new key overrides the existing key. If you have another application using that SANVolume Controller user name (for example Tivoli Storage Productivity Center for Replication), theapplication cannot log into SAN Volume Controller because the key associated with the username is overwritten.

If this situation occurs, create a user name specifically for Tivoli Storage Productivity Center orTivoli Storage Productivity Center for Replication on the SAN Volume Controller cluster. Add theSAN Volume Controller cluster to Tivoli Storage Productivity Center for Replication by using thenew user name and password. Alternatively, you can change the user name and password whilein the disconnected state.

Passphrase (Optional)Enter the passphrase for the SSH key pair. The passphrase protects your private SSH key file. Ifyou do not have a passphrase, leave this field blank.


5. Click Add. The Configure storage subsystem connections page displays a pane that shows the IPaddress and device type connection properties that you entered.

6. To enter connection properties for additional SAN Volume Controller clusters, repeat steps 4 and 5,then go to step 7.


7. When you finish entering connection properties for the SAN Volume Controller clusters that you want toadd, click Next. Tivoli Storage Productivity Center discovers and collects initial configuration data fromthe SAN Volume Controller clusters. When the discovery and collection are completed, Completedsuccessfully is displayed in the Status column. The devices that are displayed are known to TivoliStorage Productivity Center.

8. From the Discover storage subsystems page, click Next.9. From the Select Storage Subsystems page, click the SAN Volume Controller cluster that you want to

add to Tivoli Storage Productivity Center.


Important: Any storage systems that you added in previous steps are automatically selected. Clearstorage systems that you do not want to add.

Click Next.

10. In the Specify data collection page, indicate how you want Tivoli Storage Productivity Center to collectdata from the SAN Volume Controller cluster.


a. In the field Use a monitoring group or template, click the arrow and select monitoring group.When you include the SAN Volume Controller cluster in a monitoring group, Tivoli StorageProductivity Center manages the cluster and a collection of other storage systems in the samemanner.

b. In the field Select monitoring group, click the arrow and select Subsystem Standard Group.

Each monitoring group is associated with an existing probe schedule and set of alerts. When youselect a monitoring group, its data collection schedule and alerts are automatically applied tothe SAN Volume Controller cluster and all storage systems that you are adding. After youcomplete the wizard, the storage systems remain in the group and you can use that group whenworking in other parts of the Tivoli Storage Productivity Center user interface, such as in reports.

When you select Subsystem Standard Group, the following actions occur:Tivoli Storage Productivity Center automatically includes the SAN VolumeController cluster in the probe schedule to which the monitoring group isassociated. For example, when you select Subsystem Standard Group, the SANVolume Controller cluster is included in the Subsystem Standard Probe schedule.The Subsystem Standard Probe schedule runs two times per week on Monday andWednesday at 1:00 am.Tivoli Storage Productivity Center applies a set of alert conditions to the SANVolume Controller cluster and the other storage systems in the monitoring group.When any of these conditions are detected during data collection, an alert istriggered. The group that you select determines the alerts that are associated withthe storage systems. For example, if you select Subsystem Standard Group, 18alert conditions are automatically checked for the storage systems.


To learn more about monitoring groups, their associated alerts and schedules, and theconditions that trigger alerts, search for alerts and schedules associated with monitoringgroups and templates and triggering conditions for alerts.

c. Click Next.11. From the Review user selections page, review the configuration choices that you made for the SAN

Volume Controller by using the Configure Devices wizard:The list of devices that you are adding.The name of the monitoring group that you selected. This value is not displayed if you selected atemplate.The name of the probe schedule that is created based on the template you selected. This valueis not displayed if you selected a monitoring group.Information about the probe schedule created for a template.The names of the alerts that are created based on the template you selected. This value is notdisplayed if you selected a monitoring group.




A list of the actions performed by the wizard. The page displays a row for the successful actions.If the configuration failed, a row is displayed for each failed action. For example, if the wizardexpects to assign a specific alert to five devices, but the operation only succeeds for the three ofthe devices, this page displays one row for the successful actions and two rows each failedactions.Error messages for any failed actions. To resolve the error, search for the message identifier inthis information center.


Parent topic: Configuring Tivoli Storage Productivity Center for SAN Volume Controller


Running a probe job to collect SAN Volume Controller dataUse these steps to run an IBM® Tivoli® Storage Productivity Center probe job to collect data about IBM SystemStorage® SAN Volume Controller.

Tip: Probe jobs can take a long time depending on how many VDisks and MDisks your storage system has.

1. From the View results page, click Finish to close the wizard and start a probe of the SAN VolumeController server that you configured. To view the status of the probe, from the Job History windowclick View Job History. The Job Management panel is displayed.





If the probe failed:




In the Schedules table, Failed is displayed in the Last Run Status column. It isaccompanied by a red status indicator.In the Jobs for Selected Schedule table, the probe job is displayed in the Run column. It isaccompanied by a red status indicator. Expand the entry and view the information in theStatus column to learn more about the failure.

Parent topic: Configuring Tivoli Storage Productivity Center for SAN Volume Controller


Completing the configurationUse these steps to complete the configuration of IBM® Tivoli® Storage Productivity Center for IBM SystemStorage® SAN Volume Controller.

1. Activate the Windows® license.If you did not check Automatically activate Windows when I am online option during the IBM SystemStorage Productivity Center installation or you do not have SSPC Internet connectivity, you mustactivate the license for Windows using these steps. If the Automatically activate Windows when I amonline option was enabled, skip this step.Important: From the first time you start the SSPC server, you have 60 days to activate the Windowslicense and complete the Windows setup. If you exceed the 60-day time limit, you cannot use Windowsuntil you activate the license.


Windows using the phone.2. Optional: Subscribe to the Tivoli Storage Productivity Center support website to receive information






Parent topic: Configuring SSPC for SAN Volume ControllerRelated linksLearn more about configuring Tivoli Storage Productivity Center from these links in the IBM Tivoli StorageProductivity Center Information Center:Configure DevicesConfigure storage subsystemsConfigure storage subsystem connections pageAdding a CIM agent manuallyManaging schedules, jobs, and runsJob Management - Recommendations











Alerts and schedules associated with monitoring groups and templatesTriggering conditions for alertsReporting


Configuring SSPC for DS3000, DS4000, and DS5000Use this procedure to configure IBM® System Storage® Productivity Center (SSPC) so that IBM Tivoli® StorageProductivity Center can monitor and manage IBM System Storage DS3000, IBM System Storage DS4000®, orIBM System Storage DS5000.


SSPC is preinstalled with the IBM Java™ Version 6 package that enables IBM DS Storage Manager launch-in-context capabilities. If you install DS Storage Manager on SSPC, you do not have to download IBM JavaVersion 6.

If you install DS Storage Manager on a remote host (a system that does not have SSPC installed), you musthave the Tivoli Storage Productivity Center GUI and IBM Java Version 6 installed on the remote host. You candownload and install the DS Storage Manager GUI from the Tivoli Storage Productivity Center GUI.

Before you start

This procedure assumes the following conditions:

You completed all steps for setting up the SSPC hardware in Setting up the SSPC server.You add the DS3000, DS4000, or DS5000 server to Tivoli Storage Productivity Center by using theConfigure Devices wizard, rather than the Configuration Utility.You use the Subsystem Standard Group in the Configure Devices wizard when you configure TivoliStorage Productivity Center to collect data from the DS3000, DS4000, or DS5000 server. Although youcan use other monitoring groups, this procedure uses the Subsystem Standard Group. To learn how toconfigure Tivoli Storage Productivity Center with other monitoring groups or by using a monitoringtemplate, see the related links in Completing the configuration.

Preparing Internet Explorer and Windows Server 2008Perform steps to prepare Windows® Internet Explorer and the Windows Server 2008 operating systemfor configuration to IBM System Storage DS3000, IBM System Storage DS4000, and IBM SystemStorage DS5000.Starting and logging on to Tivoli Storage Productivity CenterBegin the procedure of configuring IBM System Storage Productivity Center (SSPC) for the storagesystem by starting and logging on to IBM Tivoli Storage Productivity Center.Configuring Tivoli Storage Productivity Center for DS3000, DS4000, or DS5000After you add a IBM System Storage DS3000, IBM System Storage DS4000, or IBM System StorageDS5000 server to IBM Tivoli Storage Productivity Center, you can run a probe job to collect data fromthe server. You can also access the graphical user interface (GUI) of the server.Accessing the DS3000, DS4000, or DS5000 GUI through Tivoli Storage Productivity CenterUse these steps to download and access IBM System Storage DS Storage Manager (the GUI for IBM







System Storage DS3000, IBM System Storage DS4000, and IBM System Storage DS5000) so that IBMTivoli Storage Productivity Center can communicate with these storage systems.Completing the configurationUse these steps to complete the configuration of IBM System Storage Productivity Center (SSPC) forIBM System Storage DS3000, IBM System Storage DS4000, or IBM System Storage DS5000.


Preparing Internet Explorer and Windows Server 2008Perform steps to prepare Windows® Internet Explorer and the Windows Server 2008 operating system forconfiguration to IBM® System Storage® DS3000, IBM System Storage DS4000®, and IBM System StorageDS5000.

1. Configure Internet Explorer 7 to allow pop-up windows using the following steps:a. Open the Internet Explorer by clicking the Internet Explorer icon located on the Quick Launch



2. Add the IP address of the DS3000, DS4000, or DS5000 server to the Internet Explorer list of trustedsites using the following steps:


b. From the Internet Explorer toolbar, click Tools > Internet options.c. Click the Security tab, click the Trusted sites icon and then click Sites.d. In the Add this web site to the zone field, type the IP address of the DS3000, DS4000, or

DS5000 server. Click Add and the IP address is added to the Web sites field. Click OK.e. On the Security tab, click Custom Level. In the Security Settings panel, make sure that

Downloads > File download has Enable checked. This step is required if you are downloading theDS Storage Manager to a remote host.

f. Click OK.g. Click Close and then click OK to exit the Internet Options window, and then close the Internet

Explorer.

Parent topic: Configuring SSPC for DS3000, DS4000, and DS5000




















Configuring Tivoli Storage Productivity Center for DS3000,DS4000, or DS5000

After you add a IBM® System Storage® DS3000, IBM System Storage DS4000®, or IBM System StorageDS5000 server to IBM Tivoli® Storage Productivity Center, you can run a probe job to collect data from theserver. You can also access the graphical user interface (GUI) of the server.

Adding a DS3000, DS4000, or DS5000 server by using the Configure Devices wizardAdd an IBM System Storage DS3000, IBM System Storage DS4000, or IBM System Storage DS5000server to IBM Tivoli Storage Productivity Center by using the following steps.Running a probe job to collect DS3000, DS4000, or DS5000 dataUse these steps to run an IBM Tivoli Storage Productivity Center probe job to collect data about IBMSystem Storage DS3000, IBM System Storage DS4000, or IBM System Storage DS5000.

Parent topic: Configuring SSPC for DS3000, DS4000, and DS5000


Adding a DS3000, DS4000, or DS5000 server by using theConfigure Devices wizard

Add an IBM® System Storage® DS3000, IBM System Storage DS4000®, or IBM System Storage DS5000 serverto IBM Tivoli® Storage Productivity Center by using the following steps.

You can add multiple devices of the same type using a single session of the wizard. For example, you can adda DS8000® server, IBM System Storage SAN Volume Controller, and storage systems that use CommonInformation Model (CIM) agents by using a single session of the wizard. You cannot configure multiple devicesof different types at the same time. For example, you cannot add a storage system and a fabric using a singlesession of the wizard.


to view the list of devices, then click other. Enter the following connection properties to add the CIMagent (CIMOM) for the DS3000, DS4000, or DS5000 storage system:

HostThe host name of the computer on which the CIMOM is installed. For element managers, you canenter a host name, IPv4 address, or IPv6 address, depending on what is supported in yourenvironment:

Enter an IPv4 address. For example: 127.0.0.1Enter an IPv6 address. For example: 2001:DB8:0:0:0:0:0:0/32 or 2001:DB8::/32

You can enter an IPv6 address for a CIMOM if the computer where IBM Tivoli StorageProductivity Center is installed is IPv6 or dual stack (IPv4 and IPv6) enabled.

Protocol




The version of the cim-xml protocol. The value can be http or https.Port

The port on which the CIMOM is listening. By default this port is 5989 for a secure connectionand 5988 for an unsecured connection. For more information about available ports, see thedocumentation for the SMI-S CIM provider.

Interoperability NamespaceBy using the interoperability namespace within the CIMOM, you can access the CIM InteropSchema (including the class instances of the Server Profile). From the schema, you candetermine how Tivoli Storage Productivity Center interacts with the CIMOM when retrievinginformation.

To determine the default namespaces for CIM agents for storage systems, go to http://www-01.ibm.com/support/docview.wss?rs=40&context=SSBSEX&q1=subsystem&uid=swg21384734&loc=en_US&cs=utf-8&lang=en.Click Product Support Matrix and open the file to view a list of vendors, providers, andinteroperability namespaces.

To ensure that you use the most current namespaces, review the documentation of the SMI-SCIM provider or contact the vendor of the storage system.

UsernameThe user name that is used for authentication, if required by the CIMOM.

PasswordThe password, if required by the CIMOM.

Display NameThe name of the CIMOM, as specified by the CIMOM provider, to be displayed in the TivoliStorage Productivity Center interface.

DescriptionAn optional description of the CIMOM. This description can be any combination of alphanumericcharacters.


5. Click Add. The Configure storage subsystem connections page displays the connection properties thatyou entered.

6. To enter connection properties for additional DS3000, DS4000, or DS5000 servers, repeat steps 4 and5, then go to step 7.


7. When you finish entering connection properties for the DS3000, DS4000, or DS5000 servers that youwant to add, click Next.

Tivoli Storage Productivity Center discovers the servers and collects initial configuration data fromthem. When the discovery and collection are completed, Completed successfully is displayed inthe Status column. The devices that are displayed are known to Tivoli Storage Productivity Center.

8. From the Discover storage subsystems page, click Next.9. From the Select Storage Subsystems page, click the DS3000, DS4000, or DS5000 server that you want

to add to Tivoli Storage Productivity Center.Important: Any storage systems that you added in previous steps are automatically selected. Clearstorage systems that you do not want to add.

Click Next.


http://www-01.ibm.com/support/docview.wss?rs=40&context=SSBSEX&q1=subsystem&uid=swg21384734&loc=en_US&cs=utf-8&lang=en

10. In the Specify data collection page, indicate how you want Tivoli Storage Productivity Center to collectdata from the DS3000, DS4000, or DS5000 server. Perform the following steps:.

a. In the field Use a monitoring group or template, click the arrow and select monitoring group.When you include the DS3000, DS4000, or DS5000 server in a monitoring group, Tivoli StorageProductivity Center manages the server and a collection of other storage systems in the samemanner.

b. In the field Select monitoring group, click the arrow and select Subsystem Standard Group.

Each monitoring group is associated with an existing probe schedule and set of alerts. When youselect a monitoring group, its data collection schedule and alerts are automatically applied tothe DS3000, DS4000, or DS5000 server and all storage systems that you are adding. After youcomplete the wizard, the storage systems remain in the group and you can use that group whenworking in other parts of the Tivoli Storage Productivity Center user interface, such as in reports.

When you select Subsystem Standard Group, the following actions occur:Tivoli Storage Productivity Center automatically includes the DS3000, DS4000, orDS5000 in the probe schedule to which the monitoring group is associated. Forexample, when you select Subsystem Standard Group, the DS3000, DS4000, orDS5000 is included in the Subsystem Standard Probe schedule. The SubsystemStandard Probe schedule runs two times per week on Monday and Wednesday at1:00 am.Tivoli Storage Productivity Center applies a set of alert conditions to the DS3000,DS4000, or DS5000 and the other storage systems in the monitoring group. Whenany of these conditions are detected during data collection, an alert is triggered.The group that you select determines the alerts that are associated with thestorage systems. For example, if you select Subsystem Standard Group, 18 alertconditions are automatically checked for the storage systems.


To learn more about monitoring groups, their associated alerts and schedules, and theconditions that trigger alerts, search for alerts and schedules associated with monitoringgroups and templates and triggering conditions for alerts.

c. Click Next.11. From the Review user selections page, review the configuration choices that you have made for the

DS3000, DS4000, or DS5000 by using the Configure Devices wizard:The list of devices that you are adding.The name of the monitoring group that you selected. This value is not displayed if you selected atemplate.The name of the probe schedule that is created based on the template you selected. This valueis not displayed if you selected a monitoring group.Information about the probe schedule created for a template.The names of the alerts that are created based on the template you selected. This value is notdisplayed if you selected a monitoring group.



A list of the actions performed by the wizard. The page displays a row for the successful actions.If the configuration failed, a row is displayed for each failed action. For example, if the wizardexpects to assign a specific alert to five devices, but the operation only succeeds for the three of


the devices, this page displays one row for the successful actions and two rows each failedactions.Error messages for any failed actions. To resolve the error, go to the IBM Tivoli StorageProductivity Center Information Center athttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp and search for the messageidentifier.


Parent topic: Configuring Tivoli Storage Productivity Center for DS3000, DS4000, or DS5000


Running a probe job to collect DS3000, DS4000, or DS5000data

Use these steps to run an IBM® Tivoli® Storage Productivity Center probe job to collect data about IBM SystemStorage® DS3000, IBM System Storage DS4000®, or IBM System Storage DS5000.

Tip: Probe jobs can take a long time depending on how many volumes and logical unit numbers (LUNs) yourstorage system has.

1. From the View results page, click Finish to close the wizard and start a probe of the DS3000, DS4000,or DS5000 server that you configured. To view the status of the probe, from the Job History windowclick View Job History. The Job Management panel is displayed.





If the probe failed:In the Schedules table, Failed is displayed in the Last Run Status column. It isaccompanied by a red status indicator.





In the Jobs for Selected Schedule table, the probe job is displayed in the Run column. It isaccompanied by a red status indicator. Expand the entry and view the information in theStatus column to learn more about the failure.

Parent topic: Configuring Tivoli Storage Productivity Center for DS3000, DS4000, or DS5000


Accessing the DS3000, DS4000, or DS5000 GUI through TivoliStorage Productivity Center

Use these steps to download and access IBM® System Storage® DS Storage Manager (the GUI for IBM SystemStorage DS3000, IBM System Storage DS4000®, and IBM System Storage DS5000) so that IBM Tivoli®Storage Productivity Center can communicate with these storage systems.

To download the DS Storage Manager, perform these instructions:

1. From the Tivoli Storage Productivity Center navigation tree, perform these steps:a. Expand IBM Tivoli Storage Productivity Center > Topology > Storage.b. In the right pane, expand the system icon.c. Right-click the DS3000, DS4000, or DS5000 icon and click DS4000 Storage Manager.

2. On the Security Alert page, you are prompted with the message Do you want to proceed? ClickYes.

3. On the Warning - Security window, you are prompted with the message Do you want to run theapplication? Click Run.

4. The IBM System Storage DS® Storage Manager 10 - License Agreement window opens. Read the termsof the license agreement and click OK. If you do not accept the license agreement, the application isnot installed.

From the Initial Setup Tasks panel, configure your DS3000, DS4000, or DS5000 storage system.Parent topic: Configuring SSPC for DS3000, DS4000, and DS5000


Completing the configurationUse these steps to complete the configuration of IBM® System Storage® Productivity Center (SSPC) for IBMSystem Storage DS3000, IBM System Storage DS4000®, or IBM System Storage DS5000.

1. Activate the Windows® license.If you did not check Automatically activate Windows when I am online option during the IBM SystemStorage Productivity Center installation or you do not have SSPC Internet connectivity, you mustactivate the license for Windows using these steps. If the Automatically activate Windows when I amonline option was enabled, skip this step.






Important: From the first time you start the SSPC server, you have 60 days to activate the Windowslicense and complete the Windows setup. If you exceed the 60-day time limit, you cannot use Windowsuntil you activate the license.


Windows using the phone.2. Optional: Subscribe to the Tivoli® Storage Productivity Center support website to receive information






Parent topic: Configuring SSPC for DS3000, DS4000, and DS5000Related linksLearn more about configuring Tivoli Storage Productivity Center from these links in the IBM Tivoli StorageProductivity Center Information Center:Configure DevicesConfigure storage subsystemsConfigure storage subsystem connections pageAdding a CIM agent manuallyManaging schedules, jobs, and runsJob Management - RecommendationsAlerts and schedules associated with monitoring groups and templatesTriggering conditions for alertsReporting


Tivoli Storage Productivity Center Basic EditionIBM® System Storage® Productivity Center uses IBM Tivoli® Storage Productivity Center Basic Edition toperform device discovery, monitoring and reporting functions.

Tivoli Storage Productivity Center Basic Edition centralizes management of networked storage devices thatimplement the SNIA Storage Management Initiative Specification (SMI-S). The basic edition includes supportfor the IBM System Storage DS® family and IBM System Storage SAN Volume Controller. IBM Tivoli StorageProductivity Center Basic Edition can help reduce storage management complexity and costs, and helpimprove data availability using SMI-S.

The procedures in this section describe how to use the tools in IBM Tivoli Storage Productivity Center BasicEdition, such as the topology viewer and reporting.














Viewing storage systems with the topology viewerYou can use the topology viewer in IBM Tivoli Storage Productivity Center to view your storageenvironment. With the topology viewer, you can monitor storage-management tasks.Accessing reports about storage resourcesIBM System Storage Productivity Center uses the functionality of IBM Tivoli Storage Productivity Centerto provide reports about storage resources. These reports are organized into different types andcategories to provide both summary and detailed information about the storage resources in yourenvironment.


Viewing storage systems with the topology viewerYou can use the topology viewer in IBM® Tivoli® Storage Productivity Center to view your storage environment.With the topology viewer, you can monitor storage-management tasks.

Perform the following steps to view the environments of the storage systems that IBM System Storage®Productivity Center (SSPC) manages. The steps describe how to view IBM System Storage DS8000®. However,the procedure is the same for IBM System Storage SAN Volume Controller, IBM System Storage DS3000, IBMSystem Storage DS4000®, and IBM System Storage DS5000.

1. Start the user interface of Tivoli Storage Productivity Center and log on.2. Expand IBM Tivoli Storage Productivity Center in the navigation tree.3. Click Topology > Storage. The topology viewer displays an icon for each storage system that you

configured to SSPC. See Figure 1.Figure 1. Icons that represent storage systems in the topology overview

4. In the topology viewer, expand each icon to identify the storage system. See Figure 2.Figure 2. Identifying the storage systems in the topology viewer. Expand icon to identify the system.




So that you can quickly check the health of a storage entity, the topology viewer associates an icon witheach entity. The icon represents the following conditions. Position the cursor over the icon to view thehealth status for an individual entity.

Normal: The storage entity is operating normally. Warning: At least one part of the storage entity is not operating or has serious problems. Critical: The storage entity is either not operating or has serious problems. Unknown: The storage entity was discovered but is not recognized by Tivoli Storage

Productivity Center. Missing: The storage entity was previously discovered by Tivoli Storage Productivity Center,

but was not detected in the most recent discovery.

To learn more about the health of an individual entity or group of entities, search for Checking the statusof entities and groups.

5. In the topology viewer, double-click the DS8000 icon. The Device pane is displayed with the number ofdisks, pools, volumes, and mapped disks for that DS8000 device. See Figure 3.


Figure 3. Storage system environment for DS8000

6. Expand Device to view the number of disks, pools, and volumes in each extent pool. An extent is acontinuous space on a disk or direct-access storage volume that is occupied by or reserved for aparticular data set, data space, or file. An extent pool is a group of extents. See Figure 4.Figure 4. Number of disks, pools, and volumes in each extent pool

7. Expand Disk, Pool, Volume, or Correlated Disks to see the individual disks, pools, volumes, orcorrelated disks, and their names. Each name is located below the icon of the disk, pool, volume, orcorrelated disk. See Figure 5.Figure 5. Individual disks, pools, volumes, and correlated disks in the storage environment for theselected DS8000


8. Double-click a disk or volume to see its relationship to the storage pools. A storage pool is anaggregation of storage resources on a storage area network (SAN) that have been set aside for aparticular purpose. Tivoli Storage Productivity Center indicates the relationship between the disk orvolume and its storage pool by a line from the disk or volume to the pool of which it is a part. See Figure6.Figure 6. Relationship of a disk or volume to a storage pool. The relationship is indicated by a linebetween the disk or volume and the storage pool.

9. To prepare a report about the volumes in the storage system, use these steps:a. Expand Disk Manager in the navigation tree.b. Click Reporting > Storage Subsystems > Volumes > By Storage Subsystem. The Report Filter

Specifications window opens.c. If they are not in the Included Columns pane, move the columns that you want to display in the

report from the Available Columns pane to the Included Columns pane. Click Generate Report.See Figure 7.


Figure 7. Generating a report about the environment of the storage system

Parent topic: Tivoli Storage Productivity Center Basic Edition


Accessing reports about storage resourcesIBM® System Storage® Productivity Center uses the functionality of IBM Tivoli® Storage Productivity Center toprovide reports about storage resources. These reports are organized into different types and categories toprovide both summary and detailed information about the storage resources in your environment.

Data that appears in reports is based on statistical information accumulated by data collection jobs andstored in the database repository. You can select the specific systems, storage subsystems, switches,clusters, and disks upon which you want to report.

Reports are organized into report types and categories, which can be expanded in the navigation tree to revealadditional subcategories of reporting. Some reports are also accessible through the topology viewer.

Reporting types: system reports, user ID reports, user-defined online reportsReport categories: asset, Tivoli Storage Productivity Center-wide storage space (capacity), monitoredcomputer storage space, storage subsystem, tape library, data source

Table 1 describes the reports that apply to IBM Tivoli Storage Productivity Center Basic Edition. Use this tableto determine which reports are most useful to you and which data collection jobs to run for those reports.

To learn more about reports, including how to generate and view them, seehttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_c_reporting.html.

Table 1. Reports available for IBM Tivoli Storage Productivity Center Basic Edition





Report Category Description What data collection jobshould I run for this report?


Asset reports View itemized statistics about your storageresources in a hierarchy that lets you see theresources in greater detail.

Location: These reports are available in thefollowing locations on the navigation tree:

IBM Tivoli Storage Productivity Center >Reporting > My Reports (if you save thedefinition of an online report it appearsin this location)Data Manager > Reporting > Asset

Probes, Discovery

TPC-wide storage space Identify how much storage space is used andunused on the disks in your environment.


IBM Tivoli Storage Productivity Center >Reporting > My Reports (if you save thedefinition of an online report it appearsin this location)Data Manager > Reporting > TPC-wideStorage Space

Example: Identify how much storage space isbeing used on the disks within yourenvironment, and how much unused storagespace is available.

Probes

Monitored computerstorage space

Use these host-based reports to view the datathat is collected by probes for computers,network-attached storage, and hypervisors.These reports contain detailed informationabout the consumption of computer storagespace and enable you to relate that space backto external or internal storage without countingshared space multiple times.


IBM Tivoli Storage Productivity Center >Reporting > My Reports (if you save thedefinition of an online report it appearsin this location)Data Manager > Reporting > MonitoredComputer Storage Space

Probes



Storage subsystemreports

View storage capacity for a computer, storagesubsystem, volume, array site, rank, and disk.These reports also enable you to view therelationships among the components of astorage subsystem.

Location:

Disk Manager > Reporting > StorageSubsystemsIBM Tivoli Storage Productivity Center >Reporting > My Reports (if you save thedefinition of an online report it appearsin this location)

Example: View the relationships among thecomponents of a storage subsystem and thestorage capacity for a computer, storagesubsystem, volume, array site, rank, and disk.

Probes

Data source reports Use data source reports to view detailedinformation about the agents from which TivoliStorage Productivity Center collectsinformation about storage resources. Datasources include CIMOM agents, Data agents,Fabric agents, VMWare, and subordinate TivoliStorage Productivity Center servers.

Location: IBM Tivoli Storage ProductivityCenter > Reporting > Data Source Reports

Example: View detailed information about theCIM Agents that have been added to TivoliStorage Productivity Center as data sources.

These reports are availablefor data sources that havebeen associated with TivoliStorage Productivity Center.

Parent topic: Tivoli Storage Productivity Center Basic EditionParent topic: Reference


Configuring SSPC to copy data with Tivoli Storage ProductivityCenter for Replication

Configure IBM® System Storage® Productivity Center (SSPC) so that you can use an IBM Tivoli® StorageProductivity Center for Replication FlashCopy® session to copy data from a source volume to one or moretarget volumes.




The Tivoli Storage Productivity Center for Replication FlashCopy function is included in the license for IBMTivoli Storage Productivity Center Basic Edition that comes with SSPC. Before you can create and start aFlashCopy session, you must configure SSPC to use Tivoli Storage Productivity Center for Replication with thesteps in this topic.

FlashCopy replication creates a point-in-time copy in which the target volume contains a copy of the data thatwas on the source volume when you established the FlashCopy session. The point-in-time copy is usefulwhen you want an instant capture of data. Scenario for using FlashCopy illustrates how the point-in-timefunction of FlashCopy can be used.

Scenario for using FlashCopy

Jane uses FlashCopy to make a point-in-time copy of the customer data in existing international accounts.Every night, the servers at the bank perform batch processing. Jane uses FlashCopy to create checkpointrestarts for the batch processing if the batch processing fails. A checkpoint restart is a process that resumes ajob at a checkpoint within the job step that caused abnormal termination. In her batch processing, the firststep is to balance all international accounts, with a FlashCopy taken of the resulting data. The second step isto process the international disbursements. If the second step fails, Jane can use the FlashCopy that shemade of the first step to repeat the second step, instead of beginning the entire process again. Jane alsowrites a command-line interface (CLI) script that initiates a FlashCopy session every night at 11:59 PM, andanother script that quiesces the database. She backs up this data on tape on her target storage system, andthen sends the tape to a data facility in Oregon for storage.

Requirement: To use FlashCopy, DS8000® users must purchase a hardware feature code. The type of featurecode required is based on terabyte usage. For information, contact your IBM software sales representative.

Before you start

The main steps for configuring SSPC to perform Tivoli Storage Productivity Center for Replication FlashCopysessions are:

1. Add the IP address for Tivoli Storage Productivity Center for Replication to the trusted zone in InternetExplorer.

2. Start the GUI for Tivoli Storage Productivity Center for Replication.3. Create a FlashCopy session and add copy sets.4. Activate Windows® license.5. Subscribe to technical support websites.6. (Optional) Purchase and upgrade to IBM Tivoli Storage Productivity Center for Replication Two Site

Business Continuity, IBM Tivoli Storage Productivity Center for Replication Three Site BusinessContinuity, or the 60-day try-and-buy version of Tivoli Storage Productivity Center for Replication TwoSite Business Continuity.

Adding the IP address to the trusted zoneBefore IBM System Storage Productivity Center (SSPC) can use IBM Tivoli Storage Productivity Centerfor Replication, you must add the internet protocol (IP) address for Tivoli Storage Productivity Centerfor Replication to the trusted zone and enable JavaScript™.Starting the GUI for Tivoli Storage Productivity Center for ReplicationTo configure IBM System Storage Productivity Center (SSPC) for IBM Tivoli Storage Productivity Centerfor Replication, start the graphical user interface (GUI) for Tivoli Storage Productivity Center forReplication.Creating a FlashCopy session and adding copy setsFlashCopy replication creates a point-in-time copy in which the target volume contains a copy of thedata that was on the source volume when the FlashCopy session was established.



Adding the IP address to the trusted zoneBefore IBM® System Storage® Productivity Center (SSPC) can use IBM Tivoli® Storage Productivity Center forReplication, you must add the internet protocol (IP) address for Tivoli Storage Productivity Center forReplication to the trusted zone and enable JavaScript™.

To add the IP address of Tivoli Storage Productivity Center for Replication to the trusted zone and to enableJavaScript, follow these steps:

1. Open Internet Explorer by double-clicking the Internet Explorer icon on the desktop.2. Click Tools > Internet options.3. Click the Security tab, then click Trusted sites > Sites.4. Type the IP address into the Add this web site to the zone field. Click Add. The IP address is added to

the Web sites field.5. Click Close.6. Click the Security tab again, then click Custom level.7. Scroll down to Scripting > Active scripting and click Enable.8. Click OK.9. At the prompt Are you sure you want to change the settings for this zone? click Yes.

10. Click OK.11. If a web page (which did not work without JavaScript) remains open inside Internet Explorer, press F5

on your keyboard to reload it.12. Click OK to exit the Internet Options window.13. Close Internet Explorer.

Parent topic: Configuring SSPC to copy data with Tivoli Storage Productivity Center for Replication


Starting the GUI for Tivoli Storage Productivity Center forReplication

To configure IBM® System Storage® Productivity Center (SSPC) for IBM Tivoli® Storage Productivity Center forReplication, start the graphical user interface (GUI) for Tivoli Storage Productivity Center for Replication.

Follow these steps:

1. Start the GUI by using one of the following steps:From the SSPC desktop, click the TPC for Replication icon.If you are connecting from a remote location, open a browser, typehttps://localhost:3443/CSM, and press Enter.

The GUI for Tivoli Storage Productivity Center for Replication opens.






https://localhost:3443/CSM

2. At the bottom of the IBM Tivoli Storage Productivity Center navigation tree, click Replication Manager >Replication Management. A window opens with multiple Replication Manager launch points in thecontent pane.Figure 1. Launch points in Tivoli Storage Productivity Center for Replication. To create a FlashCopy®session, select Replication Sessions Overview.

3. Continue to Creating a FlashCopy session and adding copy sets.



Creating a FlashCopy session and adding copy setsFlashCopy® replication creates a point-in-time copy in which the target volume contains a copy of the datathat was on the source volume when the FlashCopy session was established.

When you use a FlashCopy session, your data exists on a second set of volumes in the same storage system,and can be restored to the first set of volumes. Figure 1 illustrates how a FlashCopy session works. The sourcevolume and target volumes that contain copies of the same data are collectively referred to as a copy set.

Figure 1. How a FlashCopy session works. H1 is the source (host) and T1 is the target.




You can use regular volumes and space-efficient volumes during a FlashCopy session. Space-efficientvolumes enhance the use of your FlashCopy repository. With space-efficient volumes, instead of requiring anequal amount of space in which to write data, you can use a smaller amount because only the tracks that arechanged are recorded.

Create a FlashCopy session and add copy sets by performing the following steps:

1. Click Replication Sessions Overview. A Security Alert window opens. Read the instructions and clickYes. If the Security Alert window opens, click Yes again.

2. Click Create Session. The Create Session wizard is displayed.3. From the Choose Session Type menu, click FlashCopy and click Next.4. From the Properties window, complete the following steps:

a. Type a session name and description.b. Depending on the type of device on which you want use the FlashCopy session, make the

following selections in the section for ESS / DS FlashCopy Options or SVC FlashCopy Options:If your storage system is IBM® Tivoli® Storage Enterprise Storage Server®, IBM SystemStorage® DS8000®, or IBM System Storage DS6000™, select from the following optionsand click Next:

IncrementalSelect this option to set up the relationship for recording changes to the hostsource (H1) volume. Any subsequent FlashCopy operation for that session copiesonly the tracks that have changed since the last Flash command. Incrementalassumes persistence.

This option is used with the Persistent and No Copy options.

PersistentSelect this option to keep the relationship between the source and target volumesfor the FlashCopy operation after all source tracks are copied to the target. If youdo not select this option, the local replication relationship ends after the target (T1)volume contains a complete point-in-time image of the H1 volume.

If you select the Incremental option, the Persistent option is automaticallyselected.

No CopySelect this option if the hardware is not to write the background copy until thesource track is written to. A background copy is an operation in which data iscopied from the source to the target. Replication is done using a copy-on-writetechnique. This technique copies data to the T1 volume until the blocks or tracks ofthe H1 volume are modified. The point-in-time volume image is composed of theunmodified data on the H1 volume, and the data that was copied to the T1 volume.


To create a complete point-in-time copy of the H1 volume on the T1 volume,specify this option. This option causes the data to be asynchronously copied fromthe H1 volume to the T1 volume.Tips:

In a FlashCopy session, you can use regular volumes as both source ortarget, but space-efficient volumes are only allowed as the target. If youcreate a FlashCopy session for Global Mirror or Metro Global Mirror space-efficient target volumes, you must select the No Copy option.Although you can select any space-efficient volume as the target, youcannot change the Permit Space Efficient Target flag. This flag is always set.When selecting space-efficient volumes as targets, you might receive anx0FBD error message if you attempt a full background copy. A fullbackground copy is a copy of all data on the source to the target, rather thanonly the changes that occurred between the Flash commands. To avoid themessage, select this No Copy option.

Allow FlashCopy target to be Metro Mirror sourceSelect this option if the target of the FlashCopy relationship is to overwrite all dataon the source of a Metro Mirror relationship. If this option is cleared, a flash to aMetro Mirror source volume fails.If you select this option, you must also select one of the following policies:

Do not attempt to preserve Metro Mirror consistencySelect this option if the Metro Mirror or Global Copy pair at the target of theFlashCopy relationship is to perform a full copy of the data to the secondaryof the Metro Mirror or Global Copy pair.

Attempt to preserve Metro Mirror consistency, but allow FlashCopy even if MetroMirror target consistency cannot be preserved

Select this option to attempt to preserve the consistency of the Metro Mirrorrelationship at the target of the FlashCopy relationship when both thesource and target of the FlashCopy relationship are a source of a MetroMirror relationship. If the consistency cannot be preserved, a full copy of theMetro Mirror relationship at the target of the FlashCopy relationship isperformed. To preserve consistency, parallel flashes are performed (ifpossible) on both sites.Restriction: This option is available only on System Storage DS8000 storagedevices with the required code levels installed.

Attempt to preserve Metro Mirror consistency, but fail FlashCopy if Metro Mirrortarget consistency cannot be preserved

Select this option to attempt to preserve the consistency of the Metro Mirrorrelationship at the target of the FlashCopy relationship when the source ofthe FlashCopy relationship is a source of a Metro Mirror relationship, and thetarget of the FlashCopy relationship is the source of a Metro Mirrorrelationship. This option prevents a full copy from being performed over theMetro Mirror link. Instead, parallel flashes are performed (if possible) onboth sites. If the consistency cannot be preserved, the flash for theFlashCopy relationships fails, and the data of the Metro Mirror relationshipat the target of the FlashCopy relationship is not changed.Restriction: This option is available only on System Storage DS8000 storagedevices with the required code levels installed.

If your storage system is IBM System Storage SAN Volume Controller, select from thefollowing options and click Next:

Incremental


Select this option to set up the relationship for recording changes to the H1volume. Any subsequent FlashCopy operation for that session copies only thetracks that have changed since the last flash. Incremental always assumespersistence.

Background Copy RateType the copy rate that SAN Volume Controller uses to perform the backgroundcopy of the FlashCopy role pair. You can specify a percentage between 0 and 100.The default is 50. Specifying 0 is equivalent to specifying the No Copy option for aSystem Storage DS8000 or Tivoli Storage Enterprise Storage Server FlashCopysession.

You can modify this value at any time during the session. If the session isperforming a background copy when you change the option, Tivoli StorageProductivity Center for Replication immediately modifies the background copy rateof the consistency group on the SAN Volume Controller. The SAN VolumeController consistency group begins to use this new rate to complete thebackground copy that it is performing.

5. In the Site Locations window, click the list to choose a location for Site 1. If None is the only choice inthe list, no location is assigned to the storage system on which you want to perform the FlashCopysession. Continue by clicking Next. A confirmation message is displayed to indicate that the sessionwas successfully created.

6. Click Launch Add Copy Sets Wizard and perform the following steps to add copy sets:a. In the Choose Host1 window, select one of the following methods to choose the Host1 storage

system:From the lists, click to select choices for Host 1 storage system, Host1 logical storagesubsystem, and Host1 volume. From the Volume menu, you can select all entries or anindividual entry.If you previously defined copy sets in a comma-separated value (CSV) file and you want toimport that file, select the Use a CSV file to import copy sets check box. You can enter thefull path name of the CSV file in the text box, or click Browse to open a window and selectthe CSV file.

b. Click Next.c. In the Choose Target1 window, select choices from the lists for Target 1 storage system, Target1

logical storage subsystem, and Target1 volume. Click Next.d. In the Select Copy Sets window, select the copy sets that you want to add to the FlashCopy

session. You can click Select All to select all of the check boxes and Deselect All to clear all thecheck boxes. If you are adding copy sets one at a time, you can select Choose More to selectother copy sets to add.

e. Click Next. A window with the number of copy sets to be added opens.f. Click Next. A progress bar is displayed. When the progress is completed, a confirmation message

is displayed in the Results window.g. Click Finish.

To learn more about Tivoli Storage Productivity Center for Replication, search for managing replication.

To upgrade to the IBM Tivoli Storage Productivity Center for Replication Two Site Business Continuity licenseor the IBM Tivoli Storage Productivity Center for Replication Three Site Business Continuity license, or topurchase the 60-day try-and-buy version of Tivoli Storage Productivity Center for Replication Two SiteBusiness Continuity, see Upgrading to the Two Site or Three Site Business Continuity license and Evaluatingthe Tivoli Storage Productivity Center for Replication (try and buy) product.




Additional configuration for System Storage ProductivityCenter

The section includes topics on how to configure IBM® System Storage® Productivity Center.

Adding user IDs to SSPCEnsure that in a multiple-user environment, all users accessing IBM Tivoli® Storage Productivity Centeralso have the authority to manage other aspects of the storage environment.Configuring Tivoli Storage Productivity Center from a remote systemUse this procedure to configure IBM Tivoli Storage Productivity Center from a remote device that is notconnected to IBM System Storage Productivity Center (SSPC).Enabling a non-Administrator user ID to create a backup imageYou might need to assign properties to a non-Administrator user ID so that the user ID can use theWindows® Server Backup feature to back up or recover the SSPC image.Starting management commands for the DS CIM agentUse this information to start the management commands for the DS CIM (DSCIMCLI) for IBM SystemStorage Productivity Center.Establishing remote access to other server host systemsTo use IBM System Storage Productivity Center (SSPC) to manage other server host systems at aremote location, perform this procedure to establish communication.


Adding user IDs to SSPCEnsure that in a multiple-user environment, all users accessing IBM® Tivoli® Storage Productivity Center alsohave the authority to manage other aspects of the storage environment.

The procedure to add user roles to SSPC requires Tivoli Storage Productivity Center administrator authorityand can be done as two tasks:

Set up the user ID at the operating-system level, and then add this user ID to a group.Set up Tivoli Storage Productivity Center to map the operating-system group to a Tivoli StorageProductivity Center role.

Figure 1 illustrates how to add a new user role to the IBM System Storage® Productivity Center.

Figure 1. Adding a new user to SSPC






The authorization level in Tivoli Storage Productivity Center depends on the role assigned to a user group. SeeTable 1.

Table 1. Roles and authorization levelsRole Authorization level

Superuser Has full access to all Tivoli Storage Productivity Center functions.

Productivity Center administrator Has full access to operations in the Administration section of theGUI.

Disk administrator Has full access to Tivoli Storage Productivity Center diskfunctions.

Disk operator Has access to reports only for Tivoli Storage Productivity Centerdisk functions. Also has access to reports about tape devices.

Fabric administrator Has full access to IBM Tivoli Storage Productivity Center for Fabricfunctions.

Fabric operator Has access to reports only for IBM Tivoli Storage ProductivityCenter for Fabric functions.

Data administrator Has full access to IBM Tivoli Storage Productivity Center for Datafunctions.

Data operator Has access to reports onlyIBM Tivoli Storage Productivity Centerfor Data functions.

Tape administrator Has full access to Tivoli Storage Productivity Center tapefunctions.

Tape operator Has access to reports only for tape functions.

1. If a user has multiple roles, the authorization level is a combination of the levels for each of the roles.


2. If a user is not a member of any of the roles listed, no access is granted to that user.

You can use many types of user roles. The commonly used roles for SSPC are the disk administrator and diskoperator.

Setting up the user ID at the operating-system level

To set up a new SSPC user role, the SSPC administrator must first grant the appropriate user permissions onthe operating system by using the following steps:

1. From the SSPC desktop, click Server Manager > Configuration > Local Users and Groups > Users.2. Create a new user ID. Click Action > New User. Specify a value for the following fields:

User ID and password.If appropriate, select User must change password at next logon.

If you select this box, the user must change the password the first time that they log on.

If appropriate, select Password never expires.Click Create to add the new user ID.

3. Add the new user ID to an existing group.a. To add the user ID to an existing group, click Local Users and Groups > Groups. Click Groups.

Select a group in the right pane. Right-click on the group. Click Add to group to add a new groupor select an existing group. Select Add > Advanced > Find Now and select the user to be addedto the Group.

b. On the Administrators Properties window, click Add.c. On the Select Users window, enter the user ID in the Enter the object names to select field.

Click OK.d. Click OK to exit the Administrators Properties window.

To simplify user administration, use the same name for the Windows® user group and the user group roles inTivoli Storage Productivity Center. For example, create the Windows user group "Disk Administrator" andassign this group to the Tivoli Storage Productivity Center role "Disk Administrator."

Setting up the user roles in Tivoli Storage Productivity Center

The group that is defined at the operating-system must be mapped to a role that is defined in Tivoli StorageProductivity Center.To set up user roles in Tivoli Storage Productivity Center, follow these steps:

1. Log on to Tivoli Storage Productivity Center with administrator permission and click AdministrativeServices > Configuration > Role-to-Group Mappings.

2. On the right pane, click Edit for the role that you want to associate with the group that you havecreated. The Edit Group window is displayed.

3. Enter the group that you want to associate with the Tivoli Storage Productivity Center role. ForDS8000® management, the roles to use are Disk Operator or Disk Administrator. After you define theuser role, the operator can access the Tivoli Storage Productivity Center GUI.

The authorization level in Tivoli Storage Productivity Center depends on the role assigned to a usergroup.

4. Click File > Save to save the mappings.5. From the SSPC desktop, click the Productivity Center icon to start Tivoli Storage Productivity Center.

Enter the new user ID and password that you created in Setting up the user ID at the operating-systemlevel.


For information about Tivoli Storage Productivity Center user roles, see User roles for Tivoli StorageProductivity Center.

Parent topic: Additional configuration for System Storage Productivity Center


Configuring Tivoli Storage Productivity Center from a remotesystem

Use this procedure to configure IBM® Tivoli® Storage Productivity Center from a remote device that is notconnected to IBM System Storage® Productivity Center (SSPC).

When you configure Tivoli Storage Productivity Center from a remote system that is not connected to SSPC,the Tivoli Storage Productivity Center graphical user interface (GUI) and IBM Java™ Version 6 must beinstalled on the remote system.

Follow these steps to download the Tivoli Storage Productivity Center GUI and IBM DS Storage Manager on aremote system, then configure Tivoli Storage Productivity Center.

1. From the Windows® desktop, click Start > Administrative Tools > Server Manager.2. Choose one of the following methods to configure the Microsoft® Windows firewall on the SSPC server.

Disable the Windows firewall

If you choose to disable the Windows firewall, use these steps:

a. In the navigation pane, click Configuration > Windows Firewall with Advanced Security.b. From the Overview pane, click Windows Firewall Properties.c. In the Windows Firewall with Advanced Security window, click Public Profile.d. In the State pane, locate the Firewall state field. From the list, click to change the setting

to Off, and click OK. The resulting window confirms that the firewall is off for the PublicProfile.Attention: Depending on how you use the network, you might need to repeat steps 2.cand 2.d for the Domain, Private, and Public Profiles.

Create an inbound firewall rule

If, for security reasons, you do not want to completely disable the Windows firewall, use thesesteps to create an inbound firewall rule so that other systems can connect to the SSPC server:

a. In the navigation pane, click Configuration > Windows Firewall with Advanced Security >Inbound Rules.

b. In the Actions pane, click New Rule to start the New Inbound Rule Wizard.c. In the Rule Type page, click Port and click Next.d. In the Specific local ports field, type 9549, 9550 as the specific local port. Click Next.e. In the Action page, click Next.f. In the Profile page, click Next.g. In the Name page, type a name for the rule in the Name field and click Finish. The Server

Manager window opens, and the new rule is displayed in the Inbound Rules pane, at thetop of the list of inbound rules.

3. Start the Tivoli Storage Productivity Center GUI with these steps:




a. Access Java Web Start to start the Tivoli Storage Productivity Center GUI. From the remotesystem, open a web browser window and enter the web address of the target server:

http://SSPC_server:9550/ITSRM/app/en_US/index.html

Where SSPC_server is the IP address or host name of the SSPC server.Note: If you receive multiple Warning - Hostname Mismatch windows when using Java WebStart, click Run in each window until they are no longer displayed.

b. The Java Web Start window opens.If IBM Java Version 6 is not installed on the remote system,install the Java Runtime Environment (JRE).

IBM 1.6.0 JRE for Windows IA32IBM 1.6.0 JRE for Linux® IA32IBM 1.6.0 SDK for AIX® PPC32

4. After you download JRE, return to the IBM Tivoli Storage Productivity Center License Agreementwindow. At the bottom of the window, click TPC GUI (Java Web Start) to start the Tivoli StorageProductivity Center GUI.

5. Log on to the Tivoli Storage Productivity Center user interface by using the following steps:a. Log on to the Tivoli Storage Productivity Center user interface with the Windows Administrator

user ID and password.b. The first time that you log on to the Tivoli Storage Productivity Center user interface, the license

agreement window opens. Read the terms of the license agreement and select I accept theterms of the license agreement. Click Next. When you log on again, you do not see this window.

6. Configure SSPC for the storage system of your choice:To configure SSPC for IBM System Storage DS8000®, go to Adding a DS8000 server by using theConfigure Devices wizard.To configure SSPC for IBM System Storage SAN Volume Controller, go to Adding a SAN VolumeController cluster by using the Configure Devices wizardTo configure SSPC for IBM System Storage DS3000, IBM System Storage DS4000®, or IBMSystem Storage DS5000 go to Adding a DS3000, DS4000, or DS5000 server by using theConfigure Devices wizard.



Enabling a non-Administrator user ID to create a backupimage

You might need to assign properties to a non-Administrator user ID so that the user ID can use the Windows®Server Backup feature to back up or recover the SSPC image.

To use the Windows Server Backup feature to back up or recover your SSPC system, you must be a member ofthe Windows Backup Operators or Administrators Group, or you must have been delegated the appropriateauthority.

The Administrator user ID that is included with SSPC is a member of the Administrators Group and hasappropriate authority to perform a backup or recovery. However, if another SSPC user ID exists and you wantto use it, a member of the Windows Administrators Group can modify the properties of that user ID andprovide authority by adding it to the Backup Operators Group.




Tip: A user ID that is a member of the Backup Operators Group can perform backup and recovery operations,but has no Administrator rights.

To enable a non-Administrator user ID to back up or recover the SSPC image by using the Windows ServerBackup feature, perform the following steps.

1. Determine the user ID that you want to use to recover the backup image.2. From the Microsoft® Windows desktop, click Start > Server Manager.3. From the navigation pane of the Windows Server Manager window, expand Configuration.4. Expand Local Users and Groups.5. Double-click the Users folder to display a list of SSPC user IDs.6. Double-click the user ID that you want to use. The properties for the user ID are displayed.7. Click the Member Of tab.8. Click Add and enter Backup Operators. Click OK and click Apply. The Backup Operators authority for

this user ID is displayed in the Member of window.9. Click OK.



Starting management commands for the DS CIM agentUse this information to start the management commands for the DS CIM (DSCIMCLI) for IBM® SystemStorage® Productivity Center.

When you start the DSCIMCLI in the command prompt window, enter the following information:

Please enter the HMC IP Address: Please enter the User Name: Please enter the Password:

After you enter this information, press Enter. The dscimcli lsdev -l and lsconfig commands automatically run.An example of the output from the lsdev -l command is:

Type IP IP2 Username Storage Image Status Code Level Min Codelevel DS xxx xxx xxx xxx xxx xxx xxx

An example of the information that is displayed from the lsconfig command is as follows:

Property Current Value After Restart insecureport <port> <port> secureport <port> <port> certificate <certificate_location> <certificate_location> enablesecure <value> <value> enableinsecure <value> <value> loglevel <value> <value> tracemask <value> <value> tracecomponent <value> <value> jvmarg <value> <value> dsdutycycle <value> <value>




slpregips <value> <value>

Any error messages are displayed in the command prompt window.After the commands have finished running, you see the directory command prompt:

C:\Program Files\IBM\DSCIMCLI\Windows>

This command prompt window remains open so that you can enter more DSCIMCLI commands.Parent topic: Additional configuration for System Storage Productivity Center


Establishing remote access to other server host systemsTo use IBM® System Storage® Productivity Center (SSPC) to manage other server host systems at a remotelocation, perform this procedure to establish communication.

In TCP/IP, Telnet is a protocol that provides remote-terminal connection service. With Telnet, users of oneserver can log on to a remote server and interact as if they were directly attached to that server. Although theWindows® operating system provides Telnet capability, it is not installed. Before you configure SSPC tomanage other systems at a remote location, you must install Telnet.

Use these steps to perform the installation:

1. Ensure that Windows Internet Explorer is configured to permit pop-up windows, and add the IPaddress of the other system to the list of trusted sites in Internet Explorer. For instructions, seePreparing Internet Explorer and Windows Server 2008.

2. Install Telnet by using these steps:a. Click Start and select Administrative Tools > Server Manager.b. In the navigation bar, click Features.c. In Features Summary, click Add Features.d. In the wizard, select Telnet Client and click Next.e. On the next page, click Install.f. When the installation confirmation opens, click Close to exit the wizard.



Managing System Storage Productivity CenterIBM® System Storage® Productivity Center uses IBM Tivoli® Storage Productivity Center to add and manageelement managers for storage devices. Element managers are applications that are used to configure andmanage a storage device. You manage connections to the element managers that are provided with thestorage device or you can specify other element managers for a device.






The Element Manager tab in the Configuration Utility is used to add and manage element managers. TheElement Manager tab contains multiple sections. The Other Device Element Manager section shows elementmanagers that have been added using a discovery job or existing element managers that were added to TivoliStorage Productivity Center before release 4.1.

For more information about Element Managers, including how to create, delete, and configure them, see theTivoli Storage Productivity Center Information Center athttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp.

Managing storage systems by using element managersElement managers are the applications that IBM System Storage Productivity Center (SSPC) uses tomanage storage devices. When you create an element manager you are creating an actual interfacewith the graphical user interface (GUI) of the storage device.CIM object managerA CIM object manager (CIMOM) is a program that is installed on storage subsystems so thatmanagement application appliances, such as IBM System Storage Productivity Center, can performoperations on that storage subsystem. A CIMOM is also known as a CIM agent.Single sign-onSingle sign-on is an authentication process by which you can enter one user ID and password to accessmultiple applications. For example, you can access IBM Tivoli Integrated Portal and then access IBMTivoli Storage Productivity Center and IBM Tivoli Storage Productivity Center for Replication from TivoliIntegrated Portal using a single user ID and password. Single sign-on integrates with the launch-in-context feature so that you can move smoothly from one application to a functionally related location ina second application.Launch and launch-in-contextUse the launch and launch-in-context features to start IBM Tivoli Storage Productivity Center and tostart other applications from Tivoli Storage Productivity Center.Configuring Tivoli Storage Productivity Center for DS8000 LDAP supportYou must configure Tivoli Storage Productivity Center to use LDAP for single sign-on support for theDS8000® R4.2 or later.Configuring SSPC for a Remote Desktop connectionUse this procedure to configure IBM System Storage Productivity Center (SSPC) for a Remote Desktopconnection. With a Remote Desktop connection, you can connect to your computer across the internetfrom virtually any computer. Remote Desktop is included with Windows 2008.Maintaining user IDs and passwordsUse this procedure to change the passwords for Windows® Administrator, DB2® user, DB2 services, andIBM Tivoli Storage Productivity Center for Replication.Verifying the version of Tivoli Storage Productivity CenterWhen you encounter a problem and need IBM customer support, one of the items you must identify isthe version of the product.Verifying the version of System Storage Productivity CenterYou can check the version of IBM System Storage Productivity Center (SSPC) so that if you encounter aproblem and need IBM customer support you can identify the version that you are using.Verifying the version of DS Storage ManagerWhen you encounter a problem and need IBM customer support, one of the items you must identify isthe version of the product.Backing up and recovering the SSPC systemThe Windows Server Backup feature provides a basic backup and recovery solution for computersrunning the Windows Server 2008 operating system. SSPC provides a procedure that allows you torecover your system in the event of a system failure.




Managing storage systems by using element managersElement managers are the applications that IBM® System Storage® Productivity Center (SSPC) uses to managestorage devices. When you create an element manager you are creating an actual interface with the graphicaluser interface (GUI) of the storage device.

In IBM Tivoli® Storage Productivity Center, you can use the Element Manager tab in the Configuration Utility toadd and manage element managers for devices. The Element Manager tab contains multiple sections:

The DS8000® Element Manager section shows the IBM System Storage DS8000 element managersthat have been added to Tivoli Storage Productivity Center.The Other Device Element Manager section shows element managers other than DS8000 that wereadded to Tivoli Storage Productivity Center before Release 4.1. Use this section to add and managedevices such as IBM System Storage SAN Volume Controller, IBM System Storage DS3000, IBMSystem Storage DS4000®, and IBM System Storage DS5000.

In each section, a Select Action list is provided so that you can choose actions to take on the device that youselect. Figure 1 illustrates the sections in the Element Manager tab.

Figure 1. Element Manager tab in the Configuration Utility. Use this tab to add, remove, or modify elementmanagers for DS8000 and other devices.

When you use an element manager to connect a device to SSPC, the method varies, depending on whetherthe device is DS8000 or a device other than DS8000:

If you want SSPC to manage the DS8000 server, in Tivoli Storage Productivity Center you mustcomplete one of the following actions:




Add a connection to the element manager that is provided with DS8000. That element manageris the IBM System Storage DS8000 Storage Manager.Add a user-defined element manager other than the DS8000 Storage Manager.

If you want SSPC to manage a device other than DS8000, in Tivoli Storage Productivity Center you mustperform one of the following actions:

Add a connection to the default element manager that is provided with the device.Add a user-defined element manager other than the element manager that is provided with thedevice.

A user-defined element manager is one which you add by providing a Uniform Resource Locator (URL) or astart command in the Element Manager tab. User-defined element managers are not displayed in the DS8000Element Manager or Other Device Element Manager sections. These element managers are displayed in thevarious launch menus that are provided in Tivoli Storage Productivity Center.

You can perform the following tasks in the Element Manager tab:

Start the GUI of the storage device that you want SSPC to manage (for example, a SAN VolumeController cluster or DS3000 server)Add an element manager to manage a storage deviceRemove an element managerModify an element managerTest the connection between Tivoli Storage Productivity Center and an element manager

Find detailed information about these procedures in the IBM Tivoli Storage Productivity Center informationcenter at http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp.

Providing credentials to access the DS8000 serverFor IBM System Storage DS8000, IBM Tivoli Storage Productivity Center requires user credentialsbefore it provides access to that storage system.

Parent topic: Managing System Storage Productivity Center


Providing credentials to access the DS8000 serverFor IBM® System Storage® DS8000®, IBM Tivoli® Storage Productivity Center requires user credentials beforeit provides access to that storage system.

The user name and password for a DS8000 GUI are stored with each Tivoli Storage Productivity Center user.Therefore, before a Tivoli Storage Productivity Center user can access a DS8000 GUI, each user must havestored their user credentials.

If an element manager has been added to Tivoli Storage Productivity Center using different credentials fromthe ones you are using, or if you open a DS8000 GUI for the first time after the element manager was added toTivoli Storage Productivity Center by using the Configuration Devices wizard, you encounter the followingmessage:

The element manager GUI cannot be accessed because the user name and password aremissing. Update the required fields in the next dialog. The GUI will be displayedafter the fields have been correctly completed and the dialog closed.





The Element Manager tab lists all element managers that are known to the Tivoli Storage Productivity Center,regardless of whether the user credentials are valid.

Parent topic: Managing storage systems by using element managers


CIM object managerA CIM object manager (CIMOM) is a program that is installed on storage subsystems so that managementapplication appliances, such as IBM® System Storage® Productivity Center, can perform operations on thatstorage subsystem. A CIMOM is also known as a CIM agent.

You can create a CIMOM connection on IBM System Storage Productivity Center to interface with and managea storage subsystem. After creating the CIMOM connection on the System Storage Productivity Center, youcan run data collection jobs such as probes and scans fromSystem Storage Productivity Center against thesubsystem.

A CIMOM is similar to an element manager because both a CIMOM and an element manager allow themanagement applications to issue commands on it. However, when you create an element manager you arecreating an actual interface with the storage subsystem's GUI. Creating a CIMOM connection provides a directrequest and response relationship between the System Storage Productivity Center and the device.

Some of the storage subsystems that support the CIMOM interface are:

Tivoli Storage Enterprise Storage ServerDS3000, DS4000®, DS5000, or DS6000™

IBM System Storage Productivity Center supports any SMI-S-certified CIMOM, and tape and switch CIMOMs.

For more information about CIMOMs, including how to create, delete, and configure them, search for CIMagents.



Single sign-onSingle sign-on is an authentication process by which you can enter one user ID and password to accessmultiple applications. For example, you can access IBM® Tivoli® Integrated Portal and then access IBM TivoliStorage Productivity Center and IBM Tivoli Storage Productivity Center for Replication from Tivoli IntegratedPortal using a single user ID and password. Single sign-on integrates with the launch-in-context feature sothat you can move smoothly from one application to a functionally related location in a second application.

Single sign-on is not available for the following programs:






IBM System Storage® SAN Volume ControllerIBM System Storage DS4000®

Selecting the user authentication method to use with single sign-onWith single sign-on, you can select the user authentication method that you want to use.Changing the user authentication methodChanging the LTPA token expiration for single sign-on



Selecting the user authentication method to use with singlesign-on

With single sign-on, you can select the user authentication method that you want to use.

The initial configuration of Tivoli® Storage Productivity Center on System Storage® Productivity Center is set touse the operating system (OS) users and groups on the server where Tivoli Storage Productivity Center isinstalled for authentication and authorization. You can configure Tivoli Storage Productivity Center to useLDAP as the authentication method.

OS AuthenticationThis method authenticates the user against the users defined for the local operating system (OS).

LDAP/Active DirectoryThis method authenticates the user against a Lightweight Directory Access Protocol (LDAP) orMicrosoft® Active Directory repository.

If you select OS authentication, the use of the single sign-on feature is limited. OS authentication does notsupport single sign-on for element managers. LDAP or Microsoft Active Directory authentication supportssingle sign-on for element managers regardless of where they are installed.

You can change the user authentication method using the Tivoli Integrated Portal graphical user interface(GUI).

Parent topic: Single sign-on


Changing the user authentication methodThe IBM® Tivoli® Storage Productivity Center installation program enables you to select a user authenticationmethod that is used by Tivoli Storage Productivity Center, IBM Tivoli Storage Productivity Center forReplication, and IBM Tivoli Integrated Portal. You can choose to authenticate users against the users defined






for the local operating system or to authenticate users against the users defined in a Lightweight DirectoryAccess Protocol (LDAP) or Microsoft® Active Directory repository.

Changing the authentication method from LDAP to the local operating systemYou can configure IBM Tivoli Storage Productivity Center to authenticate against the local operatingsystem. To change the authentication method from LDAP to local operating system, you must use TivoliIntegrated Portal.Changing the authentication method from the local operating system to LDAP federatedrepositoriesYou can configure IBM Tivoli Storage Productivity Center to communicate with an external LightweightDirectory Access Protocol (LDAP) repository such as IBM Tivoli Directory Server or Microsoft ActiveDirectory. To change the authentication method from local operating system to LDAP, you must useIBM Tivoli Integrated Portal.



Changing the authentication method from LDAP to the localoperating system

You can configure IBM® Tivoli® Storage Productivity Center to authenticate against the local operating system.To change the authentication method from LDAP to local operating system, you must use Tivoli IntegratedPortal.

If you use operating system authentication, the use of the single sign-on feature is limited. Operating systemauthentication does not support single sign-on if Tivoli Storage Productivity Center and Tivoli IntegratedPortal are on separate computers. Operating system authentication also does not support single sign-on forelement managers regardless of the location of the element manager application.Important: This procedure is disruptive to the Tivoli Storage Productivity Center and Tivoli StorageProductivity Center for Replication services. For Tivoli Storage Productivity Center for Replication, you canperform a takeover to a standby server to ensure that consistency can be maintained for any active serverswhile the change to security is made.To change the user authentication method from LDAP to local operating system, complete the following steps:

1. Before changing the user authentication method, stop and restart only the Tivoli Storage ProductivityCenter Device server before running this procedure.

2. Back up the Device server and Tivoli Integrated Portal WebSphere® configuration files. The WebSphereconfiguration backup files provide a restoration point if a failure occurs during this procedure.

Back up WebSphere configuration files on Windows® systems

Run the following commands:

\IBM\Tivoli\tip\profiles\TIPProfile\bin\backupConfig.bat \IBM\TPC\device\apps\was\profiles\deviceServer\bin\backupConfig.bat \IBM\replication\eWAS\profiles\CSM\bin\backupConfig.bat

Back up WebSphere configuration files on UNIX® or Linux® systems





/IBM/Tivoli/tip/profiles/TIPProfile/bin/backupConfig.sh /IBM/TPC/device/apps/was/profiles/deviceServer/bin/backupConfig.sh /IBM/replication/eWAS/profiles/CSM/bin/backupConfig.sh

Back up thesoap.client.props file for Tivoli Integrated Portal, Tivoli Storage Productivity Center,and Tivoli Storage Productivity Center for Replication on Windows system

Use the Windows copy command to back up these files:

\IBM\Tivoli\tip\profiles\TIPProfile\properties\soap.client.props \IBM\TPC\device\apps\was\profiles\deviceServer\properties\soap.client.props \IBM\replication\eWAS\profiles\CSM\properties\soap.client.props

Back up the soap.client.props file for Tivoli Integrated Portal, Tivoli Storage Productivity Center,and Tivoli Storage Productivity Center for Replication on UNIX or Linux system

Use the UNIX or Linux cp command to back up these files:

/IBM/Tivoli/tip/profiles/TIPProfile/properties/soap.client.props /IBM/TPC/device/apps/was/profiles/deviceServer/properties/soap.client.props /IBM/replication/eWAS/profiles/CSM/properties/soap.client.props

The WebSphere backup command generates a compressed file: WebSphereConfig_YYYY-DD-MM.zip.When you run the backup command, the WebSphere servers shuts down. The WebSphere servers mustbe restarted after the backup command is finished. You can restore the WebSphere configuration fileby running the restoreConfig.sh (for UNIX or Linux) or restoreConfig.bat (for Windows) command.

3. Start an Internet Explorer or Firefox Web browser, and type the following information in the addressbar:

http://hostname:port

Where hostname defines the server that is running Tivoli Integrated Portal such as the server name orIP address and port defines the port number for Tivoli Integrated Portal. If the default port wasaccepted during the installation of Tivoli Integrated Portal, the port number is 16310. Contact yourTivoli Storage Productivity Center administrator if you need to verify the host name and port number.

4. On the Tivoli Integrated Portal logon page, log on using the appropriate user ID and password. Youruser ID must have administrator permissions.

5. In the Tivoli Integrated Portal navigation tree, click Security > Secure administration, applications, andinfrastructure.

6. On the Secure administration, applications, and infrastructure page, select Local operating system fromthe Available Realm Definitions list.Figure 1. Selecting local operating system


7. Click Configure. The Local operating system page is displayed.8. On the Local operating system page, configure the following items:

a. In the Primary administrative user name field, enter the name of a user that is defined in yourlocal operating system. This user will be granted administrative privileges in the Tivoli IntegratedPortal server, the Tivoli Storage Productivity Center Device server, and the IBM Tivoli StorageProductivity Center for Replication server.

b. Click Server identity that is stored in the repository.c. In the Server user ID or administrative user on a Version 6.0.x node field, enter the same ID that

you entered in the Primary administrative user name field and enter the password for the user IDin the Password field.

d. Click OK.Figure 2. Configuring local operating system


e. In the Messages box on the Secure administration, applications, and infrastructure page, clickthe Save link in Save to the master configuration.

9. Configure the following items on the Secure administration, applications, and infrastructure page:a. In the Available realm definitions list, select Local operating system and then click Set as

current.Figure 3. Selecting local operating system for available realm definition

b. Click Apply and then click the Save link in Save to the master configurationc. Log off IBM Tivoli Integrated Portal.

10. Stop and restart the Tivoli Integrated Portal, IBM Tivoli Storage Productivity Center for Replicationservers and the IBM Tivoli Storage Productivity Center Data and Device servers.Important: This step is disruptive to the Tivoli Storage Productivity Center and Tivoli StorageProductivity Center for Replication services. For Tivoli Storage Productivity Center for Replication, you


can perform a takeover to a standby server to ensure that consistency can be maintained for any activeservers while the change to this procedure is made.Stop the servers in this order:

a. Tivoli Storage Productivity Center for Replication serverb. Tivoli Storage Productivity Center Data serverc. Tivoli Storage Productivity Center Device serverd. Tivoli Integrated Portal server

Start the servers in this order:a. Tivoli Integrated Portal serverb. Tivoli Storage Productivity Center Device serverc. Tivoli Storage Productivity Center Data serverd. Tivoli Storage Productivity Center for Replication server

For information regarding stopping and starting a server, go to the Tivoli Storage Productivity CenterInformation Center and search for starting and stopping services. If the server is running on a Windowsoperating system, the change to the user authentication method might not be implemented until yourestart the computer.

Parent topic: Changing the user authentication method


Changing the authentication method from the local operatingsystem to LDAP federated repositories

You can configure IBM® Tivoli® Storage Productivity Center to communicate with an external LightweightDirectory Access Protocol (LDAP) repository such as IBM Tivoli Directory Server or Microsoft® Active Directory.To change the authentication method from local operating system to LDAP, you must use IBM TivoliIntegrated Portal.

To change the user authentication method from local operating system to LDAP, complete the following steps.Contact your LDAP server administrator for assistance.Important: This procedure is disruptive to the Tivoli Storage Productivity Center and Tivoli StorageProductivity Center for Replication services. For Tivoli Storage Productivity Center for Replication, you canperform a takeover to a standby server to ensure that consistency can be maintained for any active serverswhile the change to security is made.

1. Before changing the user authentication method, stop and restart only the Tivoli Storage ProductivityCenter Device server before running this procedure.

2. Back up the Device server, Tivoli Integrated Portal, and Tivoli Storage Productivity Center forReplication WebSphere® configuration files. The WebSphere configuration backup files provide arestoration point if a failure occurs during this procedure.

Back up WebSphere configuration files on UNIX® or Linux® systems


/IBM/Tivoli/tip/profiles/TIPProfile/bin/backupConfig.sh /IBM/TPC/device/apps/was/profiles/deviceServer/bin/backupConfig.sh /IBM/replication/eWAS/profiles/CSM/bin/backupConfig.sh




Back up WebSphere configuration files on Windows® systems


\IBM\Tivoli\tip\profiles\TIPProfile\bin\backupConfig.bat \IBM\TPC\device\apps\was\profiles\deviceServer\bin\backupConfig.bat \IBM\replication\eWAS\profiles\CSM\bin\backupConfig.bat

Back up the soap.client.props file for Tivoli Integrated Portal, Tivoli Storage Productivity Center,and Tivoli Storage Productivity Center for Replication on Windows system

Use the Windows copy command to back up these files:

\IBM\Tivoli\tip\profiles\TIPProfile\properties\soap.client.props \IBM\TPC\device\apps\was\profiles\deviceServer\properties\soap.client.props \IBM\replication\eWAS\profiles\CSM\properties\soap.client.props

Back up the soap.client.props file for Tivoli Integrated Portal, Tivoli Storage Productivity Center,and Tivoli Storage Productivity Center for Replication on UNIX or Linux system

Use the UNIX or Linux cp command to back up these files:

/IBM/Tivoli/tip/profiles/TIPProfile/properties/soap.client.props /IBM/TPC/device/apps/was/profiles/deviceServer/properties/soap.client.props /IBM/replication/eWAS/profiles/CSM/properties/soap.client.props

The WebSphere backup command generates a compressed file: WebSphereConfig_YYYY-DD-MM.zip.When you run the backup command, the WebSphere servers will shut down. The WebSphere serversmust be restarted after the backup command is finished. You can restore the WebSphere configurationfile by running the restoreConfig.sh (for UNIX or Linux) or restoreConfig.bat (for Windows) command.

3. Start an Internet Explorer or Firefox Web browser, and type the following information in the addressbar:

http://hostname:port

Where hostname defines the server that is running Tivoli Integrated Portal such as the server name orIP address and port defines the port number for Tivoli Integrated Portal. If the default port wasaccepted during the installation of Tivoli Integrated Portal, the port number is 16310. Contact yourTivoli Storage Productivity Center administrator if you need to verify the host name and port number.

4. On the Tivoli Integrated Portal logon page, log on using the appropriate user ID and password. Youruser ID must have administrator permissions.

5. In the Tivoli Integrated Portal navigation tree, click Security > Secure administration, applications, andinfrastructure.

6. On the Secure administration, applications, and infrastructure page, select Federated Repositoriesfrom the Available Realm Definitions list.Figure 1. Selecting Federated repositories


7. Click Configure. The Federated repositories page is displayed.8. Under Related Items, click Manage repositories.

Figure 2. Manage repositories

9. On the Manage repositories page, add the LDAP repository that you want to use for authentication asfollows:

a. Click Add to add a new repository.Figure 3. Adding a new repository


b. Enter the values for the following fields:Repository identifier. A unique identifier for the LDAP repository. This identifier uniquelyidentifies the repository within the cell, for example: LDAP1.Directory type. The type of LDAP server to which you want to connect.Primary host name. The host name of the primary LDAP server. This host name is eitheran IP address or a domain name service (DNS) name.Port. The LDAP server port. The default value is 389, which is not a Secure Sockets Layer(SSL) connection. You can use port 636 for a Secure Sockets Layer (SSL) connection. Forsome LDAP servers, you can specify a different port for a non-SSL or SSL connection. Ifyou do not know the port to use, contact your LDAP server administrator.Bind distinguished name. The distinguished name (DN) for the application server to usewhen binding to the LDAP repository. If no name is specified, the application server bindsanonymously. In most cases, bind DN and bind password are needed. However, whenanonymous bind can satisfy all the required functions, bind DN and bind password are notneeded.Bind password. The password for the application server to use when binding to the LDAPrepository.

c. Click OK.Figure 4. Enter values for a new repository


d. In the Messages box on the Manage repositories page, click the Save link in Save to the masterconfiguration.

10. From the Manage repositories page, return to the Federated repositories page.11. Under Repositories in the realm, click Add base entry to Realm.

Figure 5. Add base entry to realm

12. On the Repository reference page, configure the following items:a. In the Repository list, select the repository that you created in 9.b. In the Distinguished name of a base entry that uniquely identifies this set of entries in the realm

field, enter the distinguished name of a base entry that uniquely identifies the repository in therealm.

c. In the Distinguished name of a base entry in this repository field, enter the distinguished nameof the base entry within the repository. In most instances, this value is the same value that you


entered in the Distinguished name of a base entry that uniquely identifies this set of entries inthe realm field.

d. Click OK and then click the Save link in Save to the master configuration.Figure 6. Enter values for a new repository continued

13. On the Federated repositories page, there are now two repositories that are displayed underRepositories in the realm: the repository that you have added and a default repository that shows Filein the Repository type column. Configure the following items:

a. Leave the value in the Realm name field as is or change the name of the realm name.b. In the Primary administrative user name field, enter the name of a user in the repository that you

added. This user is granted administrative privileges in the Tivoli Integrated Portal server, theTivoli Storage Productivity Center Device server, and the IBM Tivoli Storage Productivity Centerfor Replication server.

c. Click Server identity that is stored in the repository.d. In the Server user ID or administrative user on a Version 6.0.x node field, enter the same ID that

you entered in the Primary administrative user name field and enter the password for the user IDin the Password field.

e. Click OK and then click the Save link in Save to the master configuration.Figure 7. Configuring Federated repository


14. Return to Secure administration, applications, and infrastructure page and configure the followingitems:

a. In the Available realm definitions list, select Federated repositories and then click Set ascurrent.Figure 8. Configuring Federated repository continued

b. Click Apply and then click the Save link in Save to the master configurationc. Log off Tivoli Integrated Portal.

15. Stop and restart the Tivoli Integrated Portal, IBM Tivoli Storage Productivity Center for Replicationservers and the IBM Tivoli Storage Productivity Center Data and Device servers.Important: This step is disruptive to the Tivoli Storage Productivity Center and Tivoli StorageProductivity Center for Replication services. For Tivoli Storage Productivity Center for Replication, youcan perform a takeover to a standby server to ensure that consistency can be maintained for any activeservers while the change to this procedure is made.


Stop the servers in this order:a. Tivoli Storage Productivity Center for Replication serverb. Tivoli Storage Productivity Center Data serverc. Tivoli Storage Productivity Center Device serverd. Tivoli Integrated Portal server

Start the servers in this order:a. Tivoli Integrated Portal serverb. Tivoli Storage Productivity Center Device serverc. Tivoli Storage Productivity Center Data serverd. Tivoli Storage Productivity Center for Replication server

For information regarding stopping and starting a server, go to the Tivoli Storage Productivity CenterInformation Center and search for starting and stopping services. If the server is running on a Windowsoperating system, the change to the user authentication method might not be implemented until yourestart the computer.

To verify that the federated repository is configured correctly, complete the following steps:

1. Log on to Tivoli Integrated Portal as the new super user ID (the administrative account is no longer theOS credentials, but is now configured to use the LDAP server super user credentials).

2. In the Tivoli Integrated Portal navigation tree, click Users and Groups > Manage Users .3. In the Search by list, select User ID.4. Click Search to search for users in the federated repository. The list of users includes users from both

the LDAP and the local file registry.5. After you have completed and verified the conversion of your Tivoli Storage Productivity Center

system's authentication mechanism from local operating system to LDAP federated repositories,remove all Administrative Group Roles entries in the Tivoli Integrated Portal console that involve localoperating system groups:

a. In the Tivoli Integrated Portal navigation tree, click Users and Groups > Administrative GroupRoles.

b. In the Administrative Group Roles table, select all entries that involve local operating systemgroups. Do not select entries that involve LDAP federated repository groups.

c. Click Remove.d. In the Messages box on the Administrative Group Roles page, click Save link in "Save directly to

the master configuration."

To learn more, search for Enabling secure communication between Tivoli Storage Productivity Center and theLDAP repository and Disabling secure communication between Tivoli Storage Productivity Center and the LDAPrepository.

Parent topic: Changing the user authentication method


Changing the LTPA token expiration for single sign-onFor single sign-on, the user's authentication information is passed between applications using LightweightThird-Party Authentication (LTPA) tokens. By default, the tokens expire after 24 hours. You can change theLTPA token expiration time using the Tivoli® Integrated Portal user interface. For instructions about how to




change the LTPA token expiration, see the Tivoli Storage Productivity Center Information center athttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp.



Launch and launch-in-contextUse the launch and launch-in-context features to start IBM® Tivoli® Storage Productivity Center and to startother applications from Tivoli Storage Productivity Center.

The terms inbound and outbound refer to starting Tivoli Storage Productivity Center (inbound) and startinganother application from Tivoli Storage Productivity Center (outbound).

Inbound launch-in-context featureYou must have View and Modify permissions to use the launch-in-context feature.

Use the launch-in-context feature to perform the following tasks in Tivoli Storage Productivity Center:

Create a volume or VDiskOpen the storage area network SAN PlannerCreate a capacity reportCreate a wasted-space report

Run the launch-in-context feature in the following ways:

Use Java™ Web Start from a Web browserUse the command line on Windows®, AIX®, Linux®, or UNIX®Use the Windows Start menuUse the Tivoli Enterprise Portal graphical user interface (GUI) to define, edit, and startcommands

Outbound launch and launch-in-context featuresWith the outbound launch and launch-in-context features, you can start the administrative applicationsfor devices such as storage systems and switches from various points in the GUI. There are two optionsfor starting an application from Tivoli Storage Productivity Center. The option that is available dependson the device that you want to start. The launch feature starts an application at the starting point forthat application. The launch-in-context feature starts an application at a functionally related location inthat application.The launch menu is displayed when you right-click various objects in the Tivoli Storage ProductivityCenter GUI. For example, when you right-click a storage device in the Topology Viewer graphical view,you see a launch menu for that device. The content of the menu varies:

If you use Java Web Start to start the IBM System Storage DS® Storage Manager and you right-click an IBM System Storage® DS3000, IBM System Storage DS4000®, or IBM System StorageDS5000 device that is at a firmware level earlier than 7.60, click DS4000 Storage Manager fromthe launch menu to view and start a function.If you use Java Web Start to start the DS Storage Manager and you right-click a DS3000,DS4000, or DS5000 device that is at firmware level 7.60 or later, click Subsystem from the





launch menu. A submenu of functions is displayed. Click the function that you want to start fromthe submenu.

For the current version of Tivoli Storage Productivity Center, launch-in-context is available only for IBMTivoli Storage Productivity Center for Replication.

To learn more, search for launch and launch-in-context.



Configuring Tivoli Storage Productivity Center for DS8000LDAP support

You must configure Tivoli® Storage Productivity Center to use LDAP for single sign-on support for the DS8000®R4.2 or later.

Overview

Configuring Tivoli Storage Productivity Center and DS8000 for single sign-on involves these general steps:

For Tivoli Storage Productivity Center

1. Extract the certificate. This certificate is used for securing communication between theAuthentication Client on the HMC and the Authentication Service (server component) on TivoliStorage Productivity Center.

2. Create a truststore which includes the certificate from step 1.3. You need to know the URL for the Authentication Service.

For DS8000

1. Create a Storage Authentication Service (SAS) policy with information collected from TivoliStorage Productivity Center and the LDAP server.

2. Test the Storage Authentication Service policy using a valid LDAP user mapped to a DS8000 userrole in the policy.

3. Activate the Storage Authentication Service policy using a valid LDAP user mapped to theDS8000 administrative user role in the policy.

Configuring Tivoli Storage Productivity Center

This procedure assumes that Tivoli Storage Productivity Center is set up with the LDAP repository. Followthese steps:

1. Obtain the URL for the Authentication Service.Example:

https://TIP_server_host:16311/TokenService/services/Trust

The port for the Authentication Service (16311) is one plus the default Tivoli Integrated Portal port(16310). If you change the default port, for example, 17522, then the port number to use for the




Authentication Service is one plus the Tivoli Integrated Portal port. In this example, the port numberwould be:

https://tpcserver1.storage.mycompany.com:17523/TokenService/services/Trust

2. Create the truststore file and import the certificate into the truststore file using the ikeyMan tool:a. Launch the ikeyMan tool.

For example on Windows®:

c:\Program Files\IBM\tivoli\tip\bin\ikeyman.bat

b. Click Key Database File > New. In the New window, enter the following information and clickOK:

Key database typeEnter or leave the default JKS.

File NameEnter a file name. For example, enter tpc_ess.jks.Note: The default location is:

c:\Program Files\IBM\tivoli\tip\bin\

LocationEnter a location. For example, enter c:\tpc\. Click OK.

c. The next window prompts you to specify a password for this truststore. Specify a password thatyou can remember. Click OK.

d. In the next window, click Add. The Add CA certificate opens. Click Browse and select thecertificate file that you created in step 2.b. Click Done, then click OK.

i. Look for the certificate file.ii. Change the Files of Type to All files.

iii. Click Open.e. From the prompt, specify a label. Provide any label. An example of a label is ESS_Cert. Click OK.

The ESS_Cert is now one of the certificates listed.f. Exit the ikeyman tool and locate the truststore file (for example, tpc_ess.jks). You need this

truststore file and the password to configure the LDAP-based policy on DS8000.3. Log on to IBM® Tivoli Integrated Portal. Start an Internet Explorer Web browser, and enter the following

information in the address bar:

https://hostname:port/ibm/console/logon.jsp

where hostname defines the name of the server that is running IBM Tivoli Integrated Portal and portdefines the port number for IBM Tivoli Integrated Portal. The default port is 16310. Contact your IBMTivoli Storage Productivity Center administrator if you need to verify the host name and port number.On the IBM Tivoli Integrated Portal logon page, log on using the LDAP user ID and password.

4. Create the truststore in IBM Tivoli Integrated Portal.a. When logged in to IBM Tivoli Integrated Portal, go to the Personal Certificates page for the

Default keystore. Click Security > SSL certificate and key management > Key stores andcertificates > NodeDefaultKeyStore > Personal Certificates. On this page, select the defaultcertificate and click Extract. On the resulting page, enter the following information:

Certificate file nameEnter a file name for the extracted certificate. This file automatically gets created inTIP_install_directory/profiles/TIPProfile/etc/. For Windows, the defaultdirectory is C:\TIP_install_directory\profiles\TIPProfile\etc\. Accept andselect the default data type. Click OK.


b. The truststore setup is complete.5. Find the user ID and password that is used in LDAP to use for the DS8000 Storage Authentication

Service policy configuration page.

This user ID is used for authenticating with the Authentication Service. It can be any user ID in LDAP, ora user ID that is also used by Tivoli Storage Productivity Center. This user ID is used as the "ApplicationClient User ID" for a Storage Authentication Service policy on the DS8000.

6. Find the name of a group in LDAP with which you can log in to Tivoli Storage Productivity Center and theDS8000. You would use this LDAP group on the DS8000 also, for mapping to DS8000 roles.

You can go to the Tivoli Storage Productivity Center Role-to-Group Mapping node to find out whichLDAP group is mapped to the role in Tivoli Storage Productivity Center.

To find the LDAP group name, open the Tivoli Storage Productivity Center GUI and click Tivoli StorageProductivity Center > Configuration > Role-to-Group Mapping.

The information gathered in steps 1, 2, 4, 5, and 6 is used on the DS8000 Storage AuthenticationService policy creation page.

7. Configure DS8000 R4.2 or later.

Configuring DS8000 for LDAP authentication

Follow these steps:

1. Add the IP address of the DS8000 Hardware Management Console to the Internet Explorer list oftrusted sites using the following steps:

a. Open the Internet Explorer by clicking the Internet Explorer icon located on the Quick Launchtoolbar.

b. From the Internet Explorer toolbar, click Tools > Internet options.c. Click the Security tab, click the Trusted sites icon and then click Sites.d. In the Add this web site to the zone field, type the IP address of the DS8000 Hardware

Management Console (HMC). Click Add and the IP address is added to the Websites field.e. Click Close and then click OK to exit the Internet Options window, and then close the Internet

Explorer.2. To access the DS8000 GUI, expand Element Manager. Click DS8000. In the right pane, select the

DS8000 you want. From the Select Action drop-down list, click Launch Default Element Manager.This action opens the DS8000 Storage Manager GUI so that you can administer the DS8000. Use theadministrative user ID and password. Enter the User Name and Password. Click OK.

3. On the DS8000 Storage Manager Welcome page, click Real-time manager > Monitor System > UserAdministration.

4. On the User and Authentication Policy Administration Summary page, select a Complex Name. Fromthe Select action menu, select Create Storage Authentication Service Policy.

5. The Authentication Service Configuration page is displayed. Enter the following information:Policy NameAuthentication Service URL (primary)Authentication Service Client User IDAuthentication Service Client PasswordConfirm Authentication Service Client Password

Click Next.Note: An example of the authentication URL is:

https://TIP_server_host:16311/TokenService/services/Trust


Here is an example:


The port for the Authentication Service (16311) is one plus the default Tivoli Integrated Portal port(16310). If you change the default port, for example, 17522, then the port number to use for theAuthentication Service is one plus the Tivoli Integrated Portal port. In this example, the port numberwould be:


6. The Truststore file Information page is displayed. Enter the following information:Truststore File LocationTruststore File PasswordConfirm Truststore File Password

Click Next.7. The Map External Users and User Groups to DS8000 User Roles page is displayed. Enter the following

information:External Entity NameExternal Entity TypeDS8000 User Role

Click Add. The entry is entered in the table at the bottom of this page. Select the entry you created andclick Next.

8. The Verification page is displayed. Verify the information and click Next.9. The Summary page is displayed. Click Activate the Policy if you want to activate the policy

immediately. If you want to test the policy before activating it, do not select Activate the Policy andclick Finish to create the policy. This scenario assumes that you want to test the policy beforeactivating it. You see a message dialog indicating whether the policy was successfully created or not. Ifthe policy was successfully created, close the message dialog.

10. The Manage Authorization Policy page is displayed. Select a policy. From the Select action menu, clickTest Authentication Policy.

11. The Test Storage Authentication Service Policy page is displayed. Enter the following information:External User NameExternal User Password

Provide an LDAP user ID and password for External User Name and External User Password. The userID must already be mapped to a valid DS8000 user role in the Storage Authentication Service policy.This user ID does not have to be in the Administrator group. Click OK.

12. The Manage Authentication Policy page is displayed. Select the policy you want. From the Select actionmenu, click Activate Authentication Policy.

13. The Activate Storage Authentication Service Policy page is displayed. Enter the following information:External User NameExternal User Password

Provide an LDAP user ID and password for External User Name and External User Password. The userID must already be mapped to a valid DS8000 user role in the Storage Authentication Service policy.This user ID must be in the Administrator group. Click OK. The policy is now activated. Close the page.



Configuring SSPC for a Remote Desktop connection142 IBM System Storage Productivity Center 1.4.0.1



Use this procedure to configure IBM® System Storage® Productivity Center (SSPC) for a Remote Desktopconnection. With a Remote Desktop connection, you can connect to your computer across the internet fromvirtually any computer. Remote Desktop is included with Windows 2008.

Procedure

To configure SSPC for Remote Desktop connection, follow these steps:

1. Click Start > Administrative Tools > Server Manager.2. Click Configure Remote Desktop.3. Click one of the following selections:

Allow connections from computers running any version of Remote Desktop (this option isless secure)Allow connections only from computers running Remote Desktop with Network LevelAuthentication (this option is more secure and connects to other systems running Windows2008)

4. Click Apply.



Maintaining user IDs and passwordsUse this procedure to change the passwords for Windows® Administrator, DB2® user, DB2 services, and IBM®Tivoli® Storage Productivity Center for Replication.

For security reasons, change the Windows Administrator password on a regular basis. Each time that youchange the Windows Administrator password you must also run the SSPC Password Tool that is located on theSSPC desktop. When you run the password tool, you change the passwords for DB2 user, DB2 services, andIBM Tivoli Storage Productivity Center for Replication so that they match the Windows Administratorpassword. The password tool then modifies the IBM DB2, Tivoli Storage Productivity Center for Replication,and IBM WebSphere® applications so that they can authenticate properly to the Windows operating system.

Tip: The windows in the SSPC Password Tool vary, depending on whether you are setting or changing theWindows Administrator password.

To change the Windows Administrator, DB2 user, DB2 services, and Tivoli Storage Productivity Center forReplication passwords, follow these steps.

Important: The password that you use for DB2 user, DB2 services and Tivoli Storage Productivity Center forReplication must match the Windows Administrator password.

1. Logon to SSPC using the Windows Administrator user ID.2. Change the Windows Administrator password by performing the following steps.

a. From the SSPC desktop, click Start > Control Panel.b. From the Control Panel window, double-click User Accounts.c. Click Change your password.




Important: To comply with the password requirements of the Windows operating system and theapplications installed on SSPC, the Windows Administrator password must consist of a minimumof six characters, one of which is an uppercase character and one of which is a numericcharacter. Characters that are permitted are:

A through Z (uppercase characters)a through z (lowercase characters)0 through 9 (numeric characters)Only the following special characters: -, _, and . (dash, underscore, and period)

d. In the Set Password window, type the new password twice. Click Change password to changethe password. The User Accounts window is redisplayed. Close the window.

3. On the SSPC desktop, double-click the SSPC Password Tool icon to change the passwords for DB2 user,DB2 services, and Tivoli Storage Productivity Center for Replication. The Choose the password tochange window is displayed and the Change DB2 user password for Device and Data Server option isselected.Tip: If the icon for the Password Tool was deleted from the SSPC desktop, perform the following stepsto start the tool:

a. Open a command prompt window and change the directory to C:\ProgramFiles\IBM\TPC\data\server\tools.

b. Type changepasswords to start the Password Tool.4. Click OK. The Change DB2 user password for Device and Data Server window is displayed.5. Perform the following steps:

a. Type the password that is the same as the Windows Administrator password in both the Enterpassword and Confirm password fields.

b. The Restart the Data and Device Server option is selected. Leave it as it is and click OK.c. At the message Are you sure you want to change the password? click Yes. The

Changing DB2 password for user Administrator window is displayed and shows progressmessages while the password is changed. The process takes approximately 5 minutes.


6. Select Change password for the DB2 services and click OK. The Changing DB2 Services passwordwindow is displayed.

7. Perform the following steps:a. Type the user name of DB2 Services in the DB2 Services Username field.b. Type the password that is the same as the Windows Administrator password in both the Enter

password and Confirm password fields.c. Click OK.d. At the message Are you sure you want to change the password? click Yes. The

Changing DB2 Services password window is displayed and shows progress messages while thepassword is changed.

e. When Complete is displayed, click Back to Main. The Choose the password to change window isredisplayed.

8. Select Change TPC-R password to change the password for Tivoli Storage Productivity Center forReplication, and click OK. The Change TPC-R password window is displayed.

9. Perform the following steps:a. Type the password that is the same as the Windows Administrator password in both the Enter

password and Confirm password fields.b. Click OK.c. At the message Are you sure you want to change the password? click Yes. The

Changing TPC-R password window is displayed and shows progress messages while thepassword is changed.



Note: To verify that the password change has completed successfully, check the log located inc:\Program Files\IBM\TPC\Data\log\PWTool.log.

10. Click Exit program to exit the Password Tool.11. Press any key to continue, and close the command prompt window. This completes the password

change.

Parent topic: OverviewParent topic: Managing System Storage Productivity Center


Verifying the version of Tivoli Storage Productivity CenterWhen you encounter a problem and need IBM® customer support, one of the items you must identify is theversion of the product.

To verify the version of IBM Tivoli® Storage Productivity Center that is installed, go to the following directory:

Windows: C:\Program Files\IBM\TPC

This directory contains the version.txt file which displays the version of Tivoli Storage Productivity Center thatis installed.This is an example of the information in version.txt:

TPC V4.1.1 Build TPC_4.1.1.0.56 20090921



Verifying the version of System Storage Productivity CenterYou can check the version of IBM® System Storage® Productivity Center (SSPC) so that if you encounter aproblem and need IBM customer support you can identify the version that you are using.

To verify the version of SSPC that is installed, go to the following directory:

C:\sspc

This directory contains the version.txt file which displays the version of SSPC that is installed.The following text is an example of the information in version.txt:

SSPC V1.4 Build 20091023











Verifying the version of DS Storage ManagerWhen you encounter a problem and need IBM® customer support, one of the items you must identify is theversion of the product.

The IBM DS Storage Manager is the graphical user interface (GUI) for the IBM System Storage® DS3000, IBMSystem Storage DS4000®, and IBM System Storage DS5000. To verify the version of DS Storage Manager thatis installed, go to the following directory:

C:\Program Files\IBM\TPC\device\apps\was\profiles\deviceServer\ installedApps\DefaultNode\DeviceServer.ear\DeviceServer.war\app\ product\app

Where product can be DS3000, DS4000, or DS5000. This directory contains the version.txt file whichdisplays the version of DS Storage Manager that is installed.Parent topic: Managing System Storage Productivity Center


Backing up and recovering the SSPC systemThe Windows® Server Backup feature provides a basic backup and recovery solution for computers runningthe Windows Server 2008 operating system. SSPC provides a procedure that allows you to recover yoursystem in the event of a system failure.

Backing up the SSPC systemYou can use the Windows Server Backup feature to protect your operating system, volumes, files, andapplication data. Backups can be saved to shared folders on a network drive or to DVDs. They can bescheduled to run automatically or manually.Recovering the SSPC systemThe method of recovering the SSPC system varies, depending on the number of hard disk drives thatfailed and whether you backed up each drive.Backing up the Tivoli Storage Productivity Center databaseBacking up and recovering Tivoli Storage Productivity Center for ReplicationYou can back up the entire IBM Tivoli Storage Productivity Center for Replication database. You canalso back up copy sets in a specific session. You can then use the backup files to restore a previousconfiguration or recover from a disaster.



Backing up the SSPC system






You can use the Windows® Server Backup feature to protect your operating system, volumes, files, andapplication data. Backups can be saved to shared folders on a network drive or to DVDs. They can bescheduled to run automatically or manually.

You can create a backup using the Backup Schedule Wizard to enable backups to run on a regular schedule oryou can use the Backup Once Wizard to run a one-time backup. You can access both of these wizards from theWindows Server Backup Microsoft® Management Console (MMC). You can also create regular or one-timebackups using the Wbadmin command.

When backing up your system, use the Full server (all volumes) option. Do not use the Critical volumes orNoncritical volumes option. The Full server option backs up all volumes, including all files, data, applications,and the system state.

To use Windows Server Backup, you must be a member of the Windows Backup Operators or Administratorsgroup, or you must have been delegated the appropriate authority. (The Administrator user ID that is includedwith SSPC is a member of the Administrators group and has the appropriate authority to perform backups.) Ifyou want to use an SSPC user ID other than the Administrator user ID to create and recover a backup image,see the instructions in Enabling a non-Administrator user ID to create a backup image. Changing theproperties of a non-Administrator user ID so that it is authorized to recover a backup image is a task that canbe performed only by a member of the Windows Administrators group. For complete information, seeWindows 2008 Help and Support by clicking Start > Help and Support. Search add a user account to a group.

Tip: Record the password that you use to backup SSPC. If you must recover SSPC image you must use thepassword that you recorded at the time that you backed up the SSPC image. Otherwise, you will not be able tolog on to Windows, or access IBM® Tivoli® Storage Productivity Center or IBM DB2.

For complete information about backing up your SSPC system, go to http://technet.microsoft.com/en-us/library/cc753528.aspx. This Web site includes information about the following tasks:

Configuring automatic backupsModifying an automatic backup schedulePerforming a manual backupUsing multiple disks to store backupsCreating a backup of the system state using a command line

Parent topic: Backing up and recovering the SSPC system


Recovering the SSPC systemThe method of recovering the SSPC system varies, depending on the number of hard disk drives that failedand whether you backed up each drive.

If both of the hard disk drives in the SSPC server failed, you must use the LSI Configuration Utility Program torecover files. The LSI Configuration Utility Program is firmware that is preinstalled on the SSPC server that cancreate redundancy for the files on the 2805-MC4 hard disk drives. You are not required to manually set up theLSI Configuration Utility Program if only one hard drive fails. If one drive fails, the LSI Configuration UtilityProgram automatically identifies the new hard drive and copies the files from the failed drive to the redundantdrive. The copying begins when Microsoft® Windows® 2008 Enterprise Editions starts, and runs in thebackground until the copy operation is complete.


http://technet.microsoft.com/en-us/library/cc753528.aspx



You must manually set up the LSI Configuration Utility Program if one of the following conditions exists:

Both hard drives have been completely formattedBoth hard drives have been replacedThe LSI Configuration Utility Program was removed from the SSPC server

To recover the SSPC system:

1. Determine whether you must manually set up the LSI Configuration Utility Program:If you must set up the program, perform the steps in Manually setting up the LSI ConfigurationUtility Program and go to step 2.If you do not have to set up the program, go to step 2.

2. Select and perform one of the following recovery procedures:If you backed up your SSPC system and want to recover it from a shared folder on a networkdrive, see Recovering the backup image from a shared folder on a network drive.If you backed up your SSPC system and want to recover it from DVDs, see Recovering thebackup image from DVDs.If you did not back up your SSPC system, see Recovering the SSPC image if you did not back itup.

Manually setting up the LSI Configuration Utility ProgramIf both of the hard drives in the SSPC 2805-MC4 have been completely formatted or replaced, or if theLSI Configuration Utility Program was removed from the SSPC server, you must manually set up the LSIConfiguration Utility Program.Recovering the SSPC system if you backed it upThis topic explains methods of recovering your backed up SSPC image.Recovering the SSPC image if you did not back it upYou might need to recover the SSPC system if you did not back it up with the Windows Server Backupfeature.



Manually setting up the LSI Configuration Utility ProgramIf both of the hard drives in the SSPC 2805-MC4 have been completely formatted or replaced, or if the LSIConfiguration Utility Program was removed from the SSPC server, you must manually set up the LSIConfiguration Utility Program.

The LSI Configuration Utility Program supports the SSPC server's redundant array of independent disks(RAID). By using the LSI Configuration Utility Program, the server can create redundancy for the files on its2805-MC4 hard disk drives so that if one disk drive fails, the data can be read or regenerated from the otherdisk drive in the array.

To manually set up the LSI Configuration Utility Program, perform the following steps:

1. Ensure that a keyboard, video, and mouse (KVM) unit is securely connected to the SSPC server.2. Restart the server using the following steps:

a. From the SSPC desktop, click Start.




b. Click the right arrow icon and from the list click Restart. The Shut Down Windows® window isdisplayed.

c. In the Shutdown Event tracker box, from Options select Operation system: Reconfiguration(Planned) and click OK. The IBM® System x® Server Firmware window is displayed whileWindows restarts.

d. If the server does not respond (for example, if the mouse cursor does not move), press thepower-control button to turn off the server. Wait two minutes and push the power-control buttonagain to restart the server.

3. Press Ctrl + H to start the LSI Configuration Utility Program. The Adapter Selection window isdisplayed.

4. Click Start. The MegaRAID BIOS Config Utility Virtual Configuration window is displayed.5. In the left navigation panel, click Configuration Wizard.6. Click New Configuration and click Next. The following message is displayed:

This is a Destructive Operation! Original configuration and data will be lost Select YES, if desired so.

7. Click Yes.8. From the Select Configuration Method window, perform the following steps:

a. Click Automatic Configuration.b. In the Redundancy field, click Redundancy when possible from the list.c. Click Next.

9. In the Configuration Preview window. click Accept. The following message is displayed: Save thisConfiguration?

10. Click Yes. The following message is displayed:

All data on the new Virtual Drives will be lost. Want to Initialize?

11. Click Yes. The window quickly loads twice.12. Click Slow Initialize, and click Go. The following message is displayed:

All data on the new Virtual Drives will be lost. Want to Proceed with Initialization?

13. Click Yes. A progress window displays the percentage of the initialization.14. When the initialization is complete, click Back. The setup of the LSI Configuration Utility Program is

successful if the text in the Drives pane is similar to the following:

Backplane: (252), Slot:0, SAS, HDD, 135.972 GB, Online Backplane: (252), Slot:1, SAS, HDD, 135.972 GB, Online

15. Click Exit.16. At Exit Application, click Yes.17. After you perform step 16, the interface does not present an interactive screen. Perform the following

steps:a. Press Ctrl + Alt + Delete on the keyboard to restart the server.b. When the IBM System x Server Firmware window is displayed (and as the server restarts),

insert the Windows 2008 Recovery CD (the 32-bit version) into the DVD drive of the SSPC server.Windows loads files. After approximately 5 minutes, the System Recovery Options window opens.

18. Continue by performing one of the following types of recovery:If you previously backed up your system and you want to recover the image from a shared folderon a network drive, go to step 3 in Recovering the backup image from a shared folder on anetwork drive.


If you previously backed up your system and you want to recover the image from DVDs, go tostep 3 in Recovering the backup image from DVDs.If you did not back up your system and you want to recover the image, go to step 5 in Recoveringthe SSPC image if you did not back it up.

Parent topic: Recovering the SSPC system


Recovering the SSPC system if you backed it upThis topic explains methods of recovering your backed up SSPC image.

If your SSPC system does not start and you previously backed it up by using the Windows® Server Backupfeature, you can use the Windows 2008 Recovery CD (that comes with the SSPC) and your backup DVDs torecover the image. You can also recover the backup image from a shared folder on a network drive. Thebackup image that you created with Windows Server Backup can restore the operating system state, volumes,application data, backup catalog, and local files and folders. To recover the SSPC image, you must havebacked it up previously by using the Full server (all volumes) option, rather than the Critical volumes orNoncritical volumes option.Requirement: To recover data using Windows Server Backup, you must be a member of the Windows BackupOperators or Administrators group, or you must have been delegated with the appropriate authority. The SSPCAdministrator user ID is a member of the Administrators group and has the appropriate authority to performrecoveries. If you have created an additional SSPC user ID and you want to perform the recovery by using thisID, see Enabling a non-Administrator user ID to create a backup image.

To obtain complete information about recovering the system, go to http://technet.microsoft.com/en-us/library/cc753920.aspx. This Web site includes additional information about recovering your server imageby using specific tools.

The topics that follow describe how to recover the backup image from a shared folder on a network drive andfrom DVDs.

Recovering the backup image from a shared folder on a network driveYou might need to recover the backed up SSPC system image from a shared folder on a network drive.Recovering the backup image from DVDsYou might need to recover the backed up SSPC system image from DVDs.



Recovering the backup image from a shared folder on anetwork drive

You might need to recover the backed up SSPC system image from a shared folder on a network drive.




http://technet.microsoft.com/en-us/library/cc753920.aspx



To restore your SSPC system image from a shared folder on a network drive, use the procedure in this section.Before you start, assemble the following materials and ensure that the SSPC server is connected to akeyboard, video, and mouse (KVM) unit:

The password that you used when you backed up the SSPC image. To recover the image, you must usethis password. Otherwise, you will not be able to log on to Windows®, or access IBM® Tivoli® StorageProductivity Center or IBM DB2®.Windows 2008 Recovery CD (use the 32-bit version that comes with your SSPC server)Administrator user ID and password for the device on which the shared folder residesIP and DNS addresses for the device on which the shared folder residesDirectory location of the shared folder


1. Turn on the SSPC server.2. When the IBM System x Server Firmware window is displayed, insert the Windows 2008 Recovery CD

(the 32-bit version) into the DVD drive of the SSPC server.

Windows loads files. After approximately 5 minutes, the System Recovery Options window opens.

3. Select a language and a keyboard layout, and click Next.4. Select the operating system to repair. Click Next.5. At Choose a recovery tool, perform one of the following steps:

If the SSPC server is in a Dynamic Host Configuration Protocol (DHCP) environment,Windows connects to your network drive. Go to step 8.If the SSPC server is not in a DHCP environment, perform the following steps to connect toyour network drive:

a. Click Command Prompt.b. Change the directory by typing cd \sources\recovery\tools and press Enter.c. To determine whether the SSPC is connected to the network, type wpeinit and press

Enter.d. To initialize the network, type ipconfig and press Enter.e. To set the static IP address, type: setipconfig network port 1|2ip addrsubnetmaskgatewayDNS server (where the values are the network port, IP address, subnetmask address, gateway address and DNS server address of the network drive) and pressEnter. Wait for the Ethernet adapter Local Area Connection information to display.

f. Click the X in the top right to close the command prompt window. The SSPC serverconnects to the network drive and returns to the Choose a recovery tool window.

6. Click Windows Complete PC Restore.7. Click Cancel when you see the following message: A valid backup location could not befound. Windows cannot find a backup on this computer. Attach the backup harddisk or insert the final DVD from a backup set and click Retry, click Cancel.

8. At Restore your entire computer from a backup, click Restore a different backup and click Next.9. At Select the location of the backup, click Advanced.

10. Click Search for a backup on the network.11. At the message Are you sure you want to connect to the network?, click Yes. The server

connects to the network.12. In the Network Folder field, type the location of the shared folder on the network drive and click OK.

Refer to the example on the window for the correct format. Type only the root directory (and not anysubdirectories) of the network-attached drive.

13. Type the Administrator user ID and password, and click OK.14. At Select the location of the backup, click the backup that you want to recover and click Next.15. Click the backup that has the date and time that you want, and click Next.16. At Choose how to restore the backup, click Next.


17. Click Finish. Windows presents the message Windows Complete PC Restore will format thedisks you chose to restore, which will erase all existing data.

18. Select the check box I confirm that I want to format the disks and restore the backup, and click OK.Windows begins restoring the image from the shared folder. The process takes several minutes. Whenthe image is fully restored, the SSPC server automatically restarts and briefly displays a message thatconfirms the recovery.

Parent topic: Recovering the SSPC system if you backed it up


Recovering the backup image from DVDsYou might need to recover the backed up SSPC system image from DVDs.

To restore the SSPC system image from DVDs, use the following procedure. Before you start, assemble thefollowing materials and ensure that the SSPC server is connected to a keyboard, video, and mouse (KVM) unit:

The password that you used when you backed up the SSPC image. To recover the image, you must usethis password. Otherwise, you will not be able to log on to Windows®, or access IBM® Tivoli® StorageProductivity Center or IBM DB2®.Windows 2008 Recovery CD (use the 32-bit version that comes with your SSPC server)DVDs that contain your backup imageA completed planning work sheet (see For the customer: planning work sheet)


1. Turn on the SSPC server.2. When the IBM System x Server Firmware window is displayed, insert the Windows 2008 Recovery CD

(the 32-bit version) into the DVD drive of the SSPC server.


3. Select a language and a keyboard layout, and click Next.4. Select the operating system to repair. Click Next.5. At Choose a recovery tool, click Windows Complete PC Restore. Windows presents the message: Avalid backup location could not be found. Windows cannot find a backup on thiscomputer. Attach the backup hard disk or insert the final DVD from a backupset and click Retry.

6. Insert the last DVD from your backup group into the external drive and click Retry. Windows scans forbackup disks.

7. At Restore your entire computer from a backup, click Use the latest available backup(recommended) and click Next.

8. At Choose how to restore the backup, click Next.9. Click Finish. Windows presents the message: Windows Complete PC Restore will erase alldata on the disks you chose to restore.

10. Select the check box I confirm that I want to erase all existing data and restore the backup, andclick OK. The message The disk is not the requested disk displays, along with the name of adisk.

11. Remove the disk that is currently in the external drive and insert the disk that is named in the message.Click OK. Windows continues the recovery.




12. If prompted, insert any remaining disks from your backup group. When the image is fully restored, theSSPC server automatically restarts and briefly displays a message that confirms the recovery.

Parent topic: Recovering the SSPC system if you backed it up


Recovering the SSPC image if you did not back it upYou might need to recover the SSPC system if you did not back it up with the Windows® Server Backupfeature.

If you need to recover the SSPC system but you did not back it up, use the Windows 2008 Recovery CD andthe two SSPC Recovery Image DVDs to restore the SSPC to its factory image. The recovery CD and the imageDVDs come with the SSPC server. Perform the following steps:

Complete the following steps:

1. Turn on or restart the SSPC server.2. When the IBM® System x® Server Firmware window opens, insert the Windows 2008 Recovery CD

(the 32-bit version) into the DVD drive of the SSPC server.3. At the prompt Press any key to boot from CD or DVD, press Enter.4. In the Windows Boot Manager window, ensure that Windows Setup [EMS Enabled] is highlighted. and

click Enter.


5. Select a language and a keyboard layout. Click Next.6. Click Next again.7. At Choose a recovery tool, click Command Prompt to open a command prompt window.8. Change the directory by typing cd \sources\recovery\tools and press Enter.9. At the command prompt, type Restoresspc and press Enter. This command is not case-sensitive.

10. When prompted with All data on non-removable disk will be lost. Proceed withRestore (Y/N)?, type Y and press Enter.

11. When prompted, remove the Windows 2008 Recovery CD from the SSPC server and insert the SSPCRecovery Image DVD Part 1.

12. At the prompt Please insert the SSPC recovery DVD #1 and enter the location ofrecovery DVD <d:>?, type d: and press Enter.

13. Press any key to continue. The process of recovering the image begins and might take more than 10minutes.

14. At the prompt Please insert the SSPC recovery DVD 2 and enter the location of therecovery DVD <e:>?, insert the SSPC Recovery Image DVD Part 2 into the server. Type e: and pressEnter.

15. Press any key to continue. The process of recovering the image continues and might take more than 10minutes.

When the recovery is completed and the image is fully restored, the message Successfullyapplied image is displayed.

16. Press any key to continue.17. Close the window.




18. At "Choose a recovery tool" prompt, remove SSPC Recovery Image DVD Part 2 and complete one of thefollowing actions:

If you want to restart the server, click Restart. The IBM System x Server Firmware windowopens when the server restarts. The process takes approximately 10 minutes and the serverautomatically restarts again.

The following messages are displayed:

Boot Fail. CD/DVD Rom Boot Fail. Floppy Drive

Ignore these messages; they are displayed whenever the server starts or restarts and no disk isin the CD or DVD drive. The server continues to start. This process takes between five and tenminutes to complete. When the Set Up Windows window opens, go to step 2 in For the IBMservice representative: configuring the operating system. Configure the computer and networksettings by completing all remaining steps for setting up the SSPC server.

To shut down the server, click Shut Down. When you start the server again, go to For the IBMservice representative: configuring the operating system and complete all remaining steps forsetting up the SSPC server.



Backing up the Tivoli Storage Productivity Center databaseIBM® Tivoli® Storage Productivity Center uses circular logs for the DB2® database. Therefore, only an offlinedatabase backup is supported. When an offline database backup is performed, the database connections areterminated. Therefore, the Tivoli Storage Productivity Center servers need to be stopped and then restarted.

1. Close the Tivoli Storage Productivity Center GUI.2. Stop the Tivoli Storage Productivity Center servers. Click Start > Control Panel > Administrative Tools

> Services. On the Services panel, stop these services:

IBM WebSphere Application Server V6.1 - DeviceServer IBM Tivoli Storage Productivity Center - Data Server

3. Back up your database.a. Open the DB2 Control Center. Click Start > All Programs > IBM DB2 > DB2COPY1 > General

Administration Tools > Control Center.b. The Control Center View panel is displayed. Select Basic and click OK.c. In the Control Center navigation tree, click All Databases.d. Expand the All Databases node to see TPCDB. This is the Tivoli Storage Productivity Center

database. Highlight TPCDB and right-click on it. Click Backup.e. The Confirm the details of your database panel is displayed. Click Next.f. The Specify where to store your backup image panel is displayed. For Media Type, enter File

System. If you want to add a new folder, click Add.g. On the Path Browser - LOCALHOST panel, click the Create New Folder icon. Enter the name of

your new folder (for example, TPCbackup1). Click OK.h. On the Specify where to store your backup image panel, you will see your new folder listed

(TPCbackup1). Click Finish. The database backup will run.




i. When the database backup is completed, you will see a DB2 Message window indicating that thedatabase backup completed successfully.

j. Close the DB2 Message window.4. Restart the Tivoli Storage Productivity Center servers. Click Start > Control Panel > Administrative

Tools > Services. On the Services panel, start these services:

IBM WebSphere Application Server V6.1 - DeviceServer IBM Tivoli Storage Productivity Center Data Server



Backing up and recovering Tivoli Storage Productivity Centerfor Replication

You can back up the entire IBM® Tivoli® Storage Productivity Center for Replication database. You can alsoback up copy sets in a specific session. You can then use the backup files to restore a previous configurationor recover from a disaster.

For instructions about backing up and restoring the IBM Tivoli Storage Productivity Center for Replicationdatabase or copy sets, search for Backing up and recovering IBM Tivoli Storage Productivity Center forReplication configuration data.



Upgrading the features of IBM System Storage ProductivityCenter

This section provides information on how to upgrade the hardware and licenses for IBM® System Storage®Productivity Center.

You can upgrade the features of the following components:

Add an IBM Tivoli® Storage Productivity Center license key. See Adding an installation license.Upgrade Tivoli Storage Productivity Center. See Upgrading Tivoli Storage Productivity Center.Upgrade the IBM System Storage DS8000® GUI. See Upgrading DS8000 Storage Manager.Upgrade IBM System Storage SAN Volume Controller Console. See Upgrading the SAN VolumeController Console.Upgrade IBM Tivoli Storage Productivity Center for Replication. See Upgrading Tivoli StorageProductivity Center for Replication.Upgrade DSCIMCLI. See Upgrading the DSCIMCLI.Upgrade the IBM DS Storage Manager. See Upgrading the DS Storage Manager.






Adding an installation licenseIf you have installed a package on your system, for example, IBM Tivoli Storage Productivity CenterBasic Edition, and want to add another package to your system (for example, IBM Tivoli StorageProductivity Center Standard Edition), all you have to do is add the installation license on your system.This topic provides information on how to add the installation license.Upgrading Tivoli Storage Productivity CenterThis topic provides information about how to upgrade IBM Tivoli Storage Productivity Center.Upgrading DS8000 Storage ManagerAn IBM service representative is responsible for upgrading IBM System Storage DS8000 StorageManager, which is the graphical user interface (GUI) for IBM System Storage DS8000.Upgrading the SAN Volume Controller ConsoleThis section provides information about how to upgrade the IBM System Storage SAN VolumeController Console.Upgrading Tivoli Storage Productivity Center for ReplicationWhen you upgrade IBM Tivoli Storage Productivity Center Version 4.0 or later, IBM Tivoli StorageProductivity Center for Replication also is upgraded automatically.Upgrading the DSCIMCLIIf you have an older version of SSPC, you can upgrade the DSCIMCLI to the current level.Upgrading the DS Storage ManagerUse this information to upgrade IBM System Storage DS Storage Manager.


Adding an installation licenseIf you have installed a package on your system, for example, IBM® Tivoli® Storage Productivity Center BasicEdition, and want to add another package to your system (for example, IBM Tivoli Storage Productivity CenterStandard Edition), all you have to do is add the installation license on your system. This topic providesinformation on how to add the installation license.

To check the type of license you have, look for .SYS2 files in the installation directory:

TPCBE0402.SYS2Indicates you have a Tivoli Storage Productivity Center Basic Edition license.

TPCSE0402.SYS2Indicates you have a IBM Tivoli Storage Productivity Center Standard Edition license.

TPCDATA0402.SYS2Indicates you have a IBM Tivoli Storage Productivity Center for Data license.

TPCDISK0402.SYS2Indicates you have a IBM Tivoli Storage Productivity Center for Disk license.

For example, if you want to add the IBM Tivoli Storage Productivity Center Standard Edition package to yoursystem, complete the following steps:

1. Start the Tivoli Storage Productivity Center installation program from the DVD or image for the licenseyou want to add.

2. The Select a language panel is displayed. Select a language from the list box and click OK. This is thelanguage used to install the license.




3. The Software License Agreement panel is displayed. Read the terms of the license agreement. If youagree with the terms of the license agreement, select I accept the terms of the license agreement.Click Next.

4. The Select the type of installation panel is displayed. Select Installation Licenses. Click Next.5. The Database administrator information panel is displayed. Enter the database administrator user ID

and password. Click Next.6. The Existing database schema information panel is displayed. Enter the information for where the

database is located. Click Next.7. The successfully installed panel is displayed. Click Finish.8. Stop the Tivoli Storage Productivity Center GUI.9. Stop the Device server and Data Server.

10. Start the Data Server and the Device server.11. Start the Tivoli Storage Productivity Center GUI.

Parent topic: Upgrading the features of IBM System Storage Productivity Center


Upgrading Tivoli Storage Productivity CenterThis topic provides information about how to upgrade IBM® Tivoli® Storage Productivity Center.

When you upgrade IBM Tivoli Storage Productivity Center Version 4.0 or later, IBM Tivoli Storage ProductivityCenter for Replication also is upgraded automatically.

To upgrade Tivoli Storage Productivity Center, follow these general steps.

Important: When you upgrade Tivoli Storage Productivity Center 4.2 to a release or patch, the DS StorageManager code is removed from the C:\ProgramFiles\IBM\TPC\device\apps\was\profiles\deviceserver\InstalledApps\DefaultNode\SMLiCJNLPGen.eardirectory. After you upgrade Tivoli Storage Productivity Center, reinstall DS Storage Manager so that thelaunch-in-context feature of IBM System Storage® DS4000® can function properly. To reinstall the application,use the DS Storage Manager CDs that were provided with SSPC.

1. Download the latest Tivoli Storage Productivity Center 4.2 interim fix. To do so, go tohttp://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Basic_Edition. Click Downloads. From the Featured download links pane, click View all downloadlinks and select the latest interim fix.

2. Before continuing this procedure, perform the following steps to change the configuration of the TivoliIntegrated Portal so that it has the SSPC computer name that you want and not the SSPC computername that was assigned by IBM Manufacturing.

a. Open a command prompt window and change the directory to C:\ProgramFiles\IBM\tivoli\tip\bin.

b. Type wsadmin -lang jython -c AdminControl.stopServer('server1') and pressEnter.

c. Type tipChangeHostName -h hostname, where hostname is the computer name of the SSPCserver. Press Enter.

d. Verify that the Tivoli Integrated Portal has stopped by opening C:\ProgramFiles\IBM\tivoli\tip\profiles\TIPProfile\logs\server1\server1.pid. If Tivoli Integrated Portal is





stopped, the file does not exist. If the file exists, it contains the process ID of Tivoli IntegratedPortal which you can use in the Task Manager to stop Tivoli Integrated Portal.

e. Restart the SSPC server.3. Go to the directory to which you downloaded the latest Tivoli Storage Productivity Center 4.2 interim

fix, and double-click the Setup file.4. From the list in the Installer window, click the language that you want and click OK.5. Accept the terms of the license agreement and click Next.6. Select Typical installation and click Next.7. The User ID and password, and server and agent information window opens. If you changed the DB2®

administrative password, enter the changed password here. Otherwise, accept the defaults and clickNext.

8. When you upgrade from Tivoli Storage Productivity Center 4.1.1 or earlier to Tivoli Storage ProductivityCenter 4.2, the Storage Subsystem Credential Migration Tool panel is displayed.

Beginning with Release 4.2 of Tivoli Storage Productivity Center, Tivoli Storage Productivity Center nolonger uses CIM agents to communicate with IBM System Storage DS8000® and the IBM SystemStorage SAN Volume Controller. Instead, DS8000 uses the enterprise storage server network interface(ESSNI) and SAN Volume Controller uses the SAN Volume Controller command-line interface (CLI). Asa result, when upgrading to Tivoli Storage Productivity Center you must update your storage systemcredentials to ESSNI or the SAN Volume Controller CLI. ESSNI and the SAN Volume Controller CLI arealso known as Tivoli Storage Productivity Center native interfaces.

Tip: You can update your credentials during or after you upgrade Tivoli Storage Productivity Center.

To update your credentials, perform one of the following actions:

If you want to update your credentials now, click Next and go to step 9.If you want to update your credentials later, clear the Run Storage Subsystem CredentialMigration Tool check box, then click Next to go to step 9. When you are ready to update yourcredentials, go to Updating storage system credentials.

9. The Summary Information window opens. Review the information in the window and click Install.If, in step 8, you chose to update your credentials now, go to step 10.If, in step 8, you chose to update your credentials later, the program upgrades Tivoli StorageProductivity Center. No further action is required.

10. The User Credentials Migration Tool panel is prefilled with the IP addresses of the devices that arecurrently configured to Tivoli Storage Productivity Center. Click Update All, then click Finish.

11. In the Confirmation window, click Yes. The program upgrades Tivoli Storage Productivity Center.

For more information about upgrading Tivoli Storage Productivity Center, go tohttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. Click Tivoli Storage Productivity Center >Upgrading.

Updating storage system credentialsIf you have IBM System Storage DS8000 or IBM System Storage SAN Volume Controller, you mustupgrade your storage system credentials before you can use IBM Tivoli Storage Productivity Center 4.2or later.







Updating storage system credentialsIf you have IBM® System Storage® DS8000® or IBM System Storage SAN Volume Controller, you must upgradeyour storage system credentials before you can use IBM Tivoli® Storage Productivity Center 4.2 or later.

You can update your storage system credentials before, during, or after you upgrade Tivoli StorageProductivity Center.

To enter the storage system credentials, follow these steps:

1. Start the Tivoli Storage Productivity Center migration tool to enter storage system credentials. You canstart the migration tool in one of the following ways:

Use the migration tool on the Tivoli Storage Productivity Center DVD or download the migrationtool: MigrateUserInfo.bat (for Windows®) or MigrateUserInfo.sh (for UNIX® or Linux®). Run themigration tool from the directory UserMigrationTool.Run the Tivoli Storage Productivity Center upgrade installation program. When Tivoli StorageProductivity Center detects that you have a DS8000 or SAN Volume Controller storage system,you can run the migration tool.After upgrading Tivoli Storage Productivity Center, open the GUI. In the navigation tree, expandAdministrative Services > Configuration > Update Storage Subsystem Credentials. This node isvisible only when Tivoli Storage Productivity Center detects that you have a DS8000 or SANVolume Controller storage system

2. The Update Storage Subsystem Credentials panel is displayed (see Figure 1).Figure 1. Update Storage Subsystem Credentials panel

Top tableAll DS8000 storage systems are displayed if Tivoli Storage Productivity Center can use theexisting CIM agent user ID and password to connect to the Hardware Management Console(HMC). If you want to use the existing credentials, click Update or Update All (if you have more


than one DS8000). Tivoli Storage Productivity Center updates the credentials and removes theDS8000 from the table.

Bottom tableAll SAN Volume Controller storage systems are displayed in this table. All other DS8000 storagesystems are displayed in this table if they are not listed in the top table. All SAN VolumeController storage systems must have their storage system credentials migrated manually.

To manually update the credentials for the DS8000, select a DS8000 and click Update. In the UpdateSubsystem Credentials panel, enter the following information:

UsernameEnter the user ID for the DS8000 Element Manager.

PasswordEnter the password for the user name.

HMC2 Address (Optional)You can enter a second HMC address.

Click Save. The DS8000 is removed from the table after you update the credentials.If you want to update the credentials for SAN Volume Controller, select a storage system and clickUpdate. The Update Subsystem Credentials panel is displayed. Enter the following information:

SVC VersionEnter the version of the SAN Volume Controller storage system that you want to configure.

IP AddressEnter the IP address or host name of the SAN Volume Controller.Tip: If the SAN Volume Controller has only an IPv4 address, the IP address cannot be edited (itis a label). If the SAN Volume Controller has IPv4 and IPv6 addresses, select an IPv6 or IPv4address from the list.

Select KeySelect one of the following actions for the Secure Shell (SSH) key:

Use existing upload key: This selection is the default. If you select this action, the AdminUsername and Admin Password fields are optional.Upload new key: If you select this action, the Admin Username and Admin Passwordfields are required. Public key content is extracted from the private key that is provided inthe Private SSH Key field and is uploaded to SAN Volume Controller.

Admin UsernameIf you selected Upload new key in the Select Key list, enter the name of a user who has theadministrator role for the SAN Volume Controller cluster that contains the device:

For SAN Volume Controller Version 5.0 and later, the default value for the AdminUsername field is superuser.For SAN Volume Controller Version 4.0, the default value for the Admin Username field isadmin.

If you selected Use existing upload key, the Admin Username field is optional.Admin Password

Enter the password for the user that you entered in the Admin Username field.Tip: The Admin Password is randomly generated when the SAN Volume Controller is installed. Itis the same password you use to log on to the SAN Volume Controller management GUI.

UsernameEnter the name of an authorized user of the device. This field is active if you selected Uploadnew key in the Select Key list, and entered the user name and password of an administrator inthe Admin Username and Admin Password fields.Restriction: The Username field applies to SAN Volume Controller Version 5.0 and later; it doesnot apply to SAN Volume Controller Version 4.0.

Private SSH Key


By default, the private key file includes a file path of ${device.conf}\tpc_svc.pem, whichrepresents the Tivoli Storage Productivity Center default key file tpc_svc.pem. The tpc_svc.pemkey file is in the conf directory where the Device server is installed. If you want to use your ownkey, the key file must exist on the system where you run the Tivoli Storage Productivity Centeruser interface. The key is uploaded to the Tivoli Storage Productivity Center server system. Usethe Browse button to identify a new key.

The private SSH key must be in OpenSSH format or in PuTTY (.ppk) format that is not protectedby a password.

To convert a PuTTY .ppk key that is protected by a password to OpenSSH key format, use thefollowing steps:

a. Start the PuTTYgen utility.b. Load the PuTTY .ppk file from the File menu and select Load private key.c. After loading, from the menu bar, select Conversion and select Export OpenSSH key

conversion.


Important: If you upload a new key for the existing user name using Tivoli Storage ProductivityCenter, that new key overrides the existing key. If you have another application using that SANVolume Controller user name (for example Tivoli Storage Productivity Center for Replication), theapplication cannot log into SAN Volume Controller because the key associated with the username is overwritten.

If this situation occurs, create a user name specifically for Tivoli Storage Productivity Center orTivoli Storage Productivity Center for Replication on the SAN Volume Controller cluster. Add theSAN Volume Controller cluster to Tivoli Storage Productivity Center for Replication by using thenew user name and password. Alternatively, you can change the user name and password whilein the disconnected state.

Passphrase (Optional)Enter the passphrase for the SSH key pair. The passphrase protects your private SSH key file. Ifyou do not have a passphrase, leave this field blank.

Click Save. The SAN Volume Controller is removed from the table after you update the credentials.

Parent topic: Upgrading Tivoli Storage Productivity Center


Upgrading DS8000 Storage ManagerAn IBM® service representative is responsible for upgrading IBM System Storage® DS8000® Storage Manager,which is the graphical user interface (GUI) for IBM System Storage DS8000.

For information about upgrading DS8000 Storage Manager, go tohttp://publib.boulder.ibm.com/infocenter/dsichelp/ds8000ic/index.jsp. Search for Upgrading the interfaces.







Upgrading the SAN Volume Controller ConsoleThis section provides information about how to upgrade the IBM® System Storage® SAN Volume ControllerConsole.

To upgrade the SAN Volume Controller Console, go to the SAN Volume Controller Information Center athttp://publib.boulder.ibm.com/infocenter/svcic/v3r1m0/index.jsp. Search for Upgrading the master consolesoftware.



Upgrading Tivoli Storage Productivity Center for ReplicationWhen you upgrade IBM® Tivoli® Storage Productivity Center Version 4.0 or later, IBM Tivoli StorageProductivity Center for Replication also is upgraded automatically.

To upgrade Tivoli Storage Productivity Center for Replication, see Upgrading Tivoli Storage ProductivityCenter.

Upgrading to the Two Site or Three Site Business Continuity licenseFor functionality greater than FlashCopy® replication, you can upgrade your IBM Tivoli StorageProductivity Center for Replication license.



Upgrading to the Two Site or Three Site Business Continuitylicense

For functionality greater than FlashCopy® replication, you can upgrade your IBM® Tivoli® Storage ProductivityCenter for Replication license.

Options include purchasing and accepting the license for:

IBM Tivoli Storage Productivity Center for Replication Two Site Business ContinuityIBM Tivoli Storage Productivity Center for Replication Three Site Business Continuity




http://publib.boulder.ibm.com/infocenter/svcic/v3r1m0/index.jsp





60-day try-and-buy version of IBM Tivoli Storage Productivity Center for Replication Two Site BusinessContinuity

The process for accepting the Two Site or Three Site Business Continuity license copies a new license file intothe license directory. The CD or CD image for the license contains the setup file and the new license file.

Follow these steps:

1. Accept the license for Two Site or Three Site Business Continuity. Begin the installation by double-clicking the setup file:

installation_directory\setupwin32.exe

2. On the Welcome page, click Next.3. Review the license agreement. If you agree with the license agreement, click I accept the terms of the

license agreement.4. InstallShield checks whether the operating system is appropriate for the product installation and

displays the results. Click Next.5. Confirm the location where Tivoli Storage Productivity Center for Replication is installed by accepting

the default location.6. InstallShield displays a summary window that allows you to change any information that you entered.

After you confirm your information, click Install to copy the new license file onto your system.7. After a successful installation, a summary of the information is displayed. To complete the installation,

click Finish.

Parent topic: Upgrading Tivoli Storage Productivity Center for Replication


Upgrading the DSCIMCLIIf you have an older version of SSPC, you can upgrade the DSCIMCLI to the current level.

Important: In releases of IBM® System Storage® DS8000® Version 8.0 and later, the DS8000 CIM Agent wasdisabled. While the hardware for IBM System Storage Productivity Center is still supported, you cannot use itto monitor DS8000 storage systems where the CIM agent is disabled. To monitor versions 8.0 and later ofDS8000, consider upgrading all the software that it requires, which includes:

Upgrading IBM DB2®.Purchasing IBM Spectrum Control (formerly known as IBM Tivoli® Storage Productivity Center) toreplace IBM System Storage Productivity Center.

To learn more about upgrading and purchasing software, contact an IBM Sales Specialist athttps://www.ibm.com/systems/storage/spectrum/control/index.html.

Upgrading the DS Storage ManagerUse this information to upgrade IBM® System Storage® DS Storage Manager.

Follow these steps:




https://www.ibm.com/systems/storage/spectrum/control/index.html

1. From the IBM System Storage Productivity Center (SSPC) desktop, click SSPC Support Links > IBMTivoli® Storage Productivity Center.

2. Select the Product family: Disk systems.3. Select the Product: DS3000, DS4000®, or DS50004. Under Support & Downloads, scroll down and click Storage Manager.5. Select the code to download.



Troubleshooting System Storage Productivity CenterThis section provides troubleshooting information for the IBM® System Storage® Productivity Center.

For servicing or technical support, you will find a wide variety of sources available from IBM to assist you. Thissection contains information about where to go for additional information IBM and IBM products, what to do ifyou experience a problem with your system, and whom to call for service, if necessary.

There are several icons on your desktop to provide a quick link to the support websites for the following:

System Storage Productivity CenterIBM Tivoli® Storage Productivity CenterIBM Tivoli Storage Productivity Center for ReplicationSAN Volume ControllerDS8000®

For specific System Storage Productivity Center troubleshooting topics, see Troubleshooting topics.

Support websitesThis section provides information for the IBM System Storage Productivity Center.DocumentationUse these links to access documentation associated with IBM System Storage Productivity Center.Before you callBefore you contact customer support, review the problem determination checklist and refer to onlinesupport.Getting help and information from the World Wide WebOn the World Wide Web, the following IBM websites have up-to-date information about IBM systems,optional devices, services, and support.Things to know about customer support for SSPCThe IBM System Storage Productivity Center (SSPC) combines an IBM Machine Type 2805 server withpreinstalled storage software that represents a point of centralized management for storage devices.Contacting the IBM Support CenterContact the IBM Support Center for information and assistance with System Storage ProductivityCenter.Taiwan contact informationTroubleshooting Tivoli Storage Productivity Center problemsThis section provides troubleshooting information for IBM Tivoli Storage Productivity Center.





Support websitesThis section provides information for the IBM® System Storage® Productivity Center.

If you encounter a problem, IBM has the following support websites to help you determine whether this is anew problem or an existing problem. These websites also have information about flashes, technical notes,troubleshooting tips, planning and installation information, and download pages for code updates.

IBM DB2®For information about DB2, go to http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/DB2_for_Linux,_UNIX_and_Windows.

IBM System Storage Productivity CenterFor information about System Storage Productivity Center, go tohttp://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_infrastructure_management/System_Storage_Productivity_Center_(SSPC)/.

IBM System x® and xSeries®Check the following for hardware-related problems:

All cables to ensure they are connected.The power switches to ensure that the system and all optional devices are turned on.IBM System x3550 M2 Type 7946 Problem Determination and Service Guide. This guide isavailable on the IBM System Storage Productivity Center Documentation CD that comes with yoursystem. It provides information about the diagnostic tools on the system.

For more information, go to http://www-947.ibm.com/support/entry/portal/Overview/Hardware/Systems/System_x/System_x3550_M2/7946.

IBM Tivoli® Storage Productivity CenterFor information about Tivoli Storage Productivity Center, go tohttp://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Basic_Edition.

IBM Tivoli Storage Productivity Center for ReplicationFor information about IBM Tivoli Storage Productivity Center for Replication, go tohttp://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Basic_Edition.

IBM System Storage SAN Volume ControllerFor information about SAN Volume Controller, go tohttp://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_virtualization/SAN_Volume_Controller_(2145)/.

IBM System Storage DS8000® seriesFor System Storage DS8100, go tohttp://www-947.ibm.com/support/entry/portal/Troubleshooting/Hardware/System_Storage/Disk_systems/Enterprise_Storage_Servers/DS8100/For System Storage DS8300, go to http://www-947.ibm.com/support/entry/portal/Troubleshooting/Hardware/System_Storage/Disk_systems/Enterprise_Storage_Servers/DS8300/For System Storage DS8700, go tohttp://www.ibm.com/support/entry/portal/Hardware/System_Storage/Disk_systems/Enterprise_Storage_Servers/DS8700/




http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/DB2_for_Linux,_UNIX_and_Windows


http://www-947.ibm.com/support/entry/portal/Overview/Hardware/Systems/System_x/System_x3550_M2/7946



http://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_virtualization/SAN_Volume_Controller_(2145)/

http://www-947.ibm.com/support/entry/portal/Troubleshooting/Hardware/System_Storage/Disk_systems/Enterprise_Storage_Servers/DS8100/


http://www.ibm.com/support/entry/portal/Hardware/System_Storage/Disk_systems/Enterprise_Storage_Servers/DS8700/

IBM System Storage DS3000, DS4000®, or DS5000For information about DS3000, DS4000, or DS5000, go to http://www.ibm.com/support/entry/portal/.

LSI or Engenio SMI-S ProviderFor information about the LSI or Engenio SMI-S Provider, go tohttp://www.lsi.com/storage_home/products_home/external_raid/management_software/smis_provider/index.html.

DS CIM agentFor information about the DS CIM agent, go to http://www-947.ibm.com/support/entry/portal/Troubleshooting/Hardware/System_Storage/Storage_software/Other_software_products/CIM_Agent_for_DS_Open_(API)/.

Parent topic: Troubleshooting System Storage Productivity Center


DocumentationUse these links to access documentation associated with IBM® System Storage® Productivity Center.

IBM DB2®Go to http://publib.boulder.ibm.com/infocenter/db2luw/v9/index.jsp. Click Troubleshooting andsupport.

IBM Tivoli® Storage Productivity CenterGo to http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. Click IBM Tivoli StorageProductivity Center > Troubleshooting > IBM Tivoli Storage Productivity Center.

IBM Tivoli Storage Productivity Center for ReplicationGo to http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. Click IBM Tivoli StorageProductivity Center > Troubleshooting > IBM Tivoli Storage Productivity Center for Replication.

IBM System Storage SAN Volume ControllerFor information about SAN Volume Controller, go tohttp://publib.boulder.ibm.com/infocenter/svcic/v3r1m0/index.jsp. Click Troubleshooting.

IBM System Storage DS8000®

For information about the DS8000, go tohttp://publib.boulder.ibm.com/infocenter/dsichelp/ds8000ic/index.jsp. Click Troubleshooting.

From a browser, you can check the following:

VersionYou can confirm that the DS8000 Element Manager is available by entering:

http://ip:port/DS8000/TokenManager?user=getVersion

The following information is displayed:

R3.0 - will return with the correct version string.R2.4 - will return with a "NULL" string (this feature is not supported in pre-release 3versions).If nothing is returned, the element manager is not accessible.

Login


http://www.ibm.com/support/entry/portal/

http://www.lsi.com/storage_home/products_home/external_raid/management_software/smis_provider/index.html




http://publib.boulder.ibm.com/infocenter/db2luw/v9/index.jsp?





You can verify that the element manager is running and you are able to log in to the elementmanager. Enter the following URL:

http://ip:port/DS8000/TokenManager?user=user_name &passwd=password

For R3 and R2.4, a successful login results in the return of a unique Java™ UID string. A "NULL"login means that the login failed. If nothing is returned, the element manager is unavailable.

DS8000 Element Manager servletsThe DS8000 Element Manager servlets run within the Device server web container. To accessthe log file, go to this directory:

TPC_install_dir\device\log\msgTPCDeviceServer.log

DS8000 Element Manager JavaServer PageTo access the log file for the DS8000 Element Manager JavaServer Page, go to this directory:

TPC_install_dir\device\apps\was\profiles\deviceServer\ installedApps\DefaultNode\DeviceServer.ear\DeviceServer.war

There also is a debugging console available. To access the debugging console, a flag needs to bepassed to Java when launching the GUI. This flag is:

var dfConfig = {isDebug: true, "dojoDebugMasterConsole"};

The flag causes Tivoli Storage Productivity Center to provide debug information to stdout.Note: If you start Tivoli Storage Productivity Center by using javaw.exe (as is used by thedefault in the Windows® shortcut), you do not see output because javaw.exe hides the consolewindow. In this case, change the shortcut to use java.exe.

IBM System Storage DS3000, DS4000®, or DS5000For information about the DS3000, DS4000, or DS5000 servers, go tohttp://www.ibm.com/support/entry/portal/.



Before you callBefore you contact customer support, review the problem determination checklist and refer to online support.

Before you call, ensure that you have taken these steps:

Check all cables to ensure that they are connected.Check the power switches to ensure that the system and all optional devices are turned on.Verify that a connection exists between IBM® Tivoli® Storage Productivity Center and IBM SystemStorage® DS8000®. To do so, from the left navigation pane of the Tivoli Storage Productivity Center GUI,click Administrative Services > Data Sources > Storage Subsystems. In the right pane or the resultingwindow, locate your DS8000 storage system and its status under the Connection Status column.Refer to the following troubleshooting information:

IBM System x3550 M2 Type 7946 Problem Determination and Service Guide. This guide isavailable on the IBM System Storage Productivity Center Documentation CD that comes with yoursystem. It provides instructions about using the diagnostic tools on the system. The





troubleshooting information or the diagnostic tools might tell you that you need additional orupdated device drivers or other software. IBM maintains pages on the World Wide Web whereyou can get the latest technical information and download device drivers and updates. To accessthese pages, go to http://www-947.ibm.com/support/entry/portal/Overview/Hardware/Systems/System_x/System_x3550_M2/7946.Support websites contains information about problem determination for System StorageProductivity Center, IBM Tivoli Storage Productivity Center for Replication, DS8000, DS4000®,DS5000, DS3000, SAN Volume Controller, and DB2®.

For explanations of error messages for SSPC, IBM Tivoli Storage Productivity Center, or IBM TivoliStorage Productivity Center for Replication, go to the IBM System Storage Productivity CenterInformation Center at http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp and search forthe number of the error message.

To learn about the conditions that trigger alerts in Tivoli Storage Productivity Center or Tivoli StorageProductivity Center for Replication, go to the information center athttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp and search for triggering conditions.

Try to determine whether the problem is related to software or hardware. For example, for hardware,look for obvious signs of a hardware fault. Error lights on the front panel might indicate a failinghardware part. Error logs might indicate whether a hardware failure has occurred. If you suspect asoftware problem, see the documentation for the operating system or the software product.If the problem is a software-related problem, have these items ready:

Version, release, modification, and service level number or the product that is causing aproblem.The communication protocol (for example, TCP/IP), version, and release number you are using.The activity you were doing when the problem occurred, listing the steps you followed beforethe problem occurred.The exact text of any error messages.Collect relevant log files.

Check for technical information, hints and tips, or submit a request for information by going to the SSPCSupport website athttp://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_infrastructure_management/System_Storage_Productivity_Center_(SSPC)/.

You can also review the IBM Software Support Handbook, a guide to support services that is available athttp://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html.



Getting help and information from the World Wide WebOn the World Wide Web, the following IBM® websites have up-to-date information about IBM systems,optional devices, services, and support.

The support websites offer extensive information, including frequently asked questions (FAQs) anddocumentation for all IBM software products, such as Release Notes, Redbooks®, and white papers. The






http://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html



documentation for some product releases is available in both PDF and HTML formats. Translated documentsare also available for some product releases.

This section includes websites that you can access to obtain assistance.

Note: Changes are made periodically to the IBM websites. Procedures for locating firmware anddocumentation might vary slightly.

For IBM System Storage® Productivity Centerhttp://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_infrastructure_management/System_Storage_Productivity_Center_(SSPC)/

For IBM System x®http://www-947.ibm.com/support/entry/portal/Overview/Hardware/Systems/System_x/System_x3550_M2/7946

For IBM Tivoli® Storage Productivity Centerhttp://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Basic_Edition

For IBM Tivoli Storage Productivity Center for Replicationhttp://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Standard_Edition

For IBM System Storage DS8000® seriesFor System Storage DS8100, see http://www-947.ibm.com/support/entry/portal/Troubleshooting/Hardware/System_Storage/Disk_systems/Enterprise_Storage_Servers/DS8100/For System Storage DS8300, see http://www-947.ibm.com/support/entry/portal/Troubleshooting/Hardware/System_Storage/Disk_systems/Enterprise_Storage_Servers/DS8300/For System Storage DS8700, seehttp://www.ibm.com/support/entry/portal/Hardware/System_Storage/Disk_systems/Enterprise_Storage_Servers/DS8700/

For IBM System Storage DS3000, DS4000®, and DS5000 serieshttp://www.ibm.com/support/entry/portal/

For IBM System Storage SAN Volume Controllerhttp://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_virtualization/SAN_Volume_Controller_(2145)/

For DS CIM Agenthttp://www-947.ibm.com/support/entry/portal/Troubleshooting/Hardware/System_Storage/Storage_software/Other_software_products/CIM_Agent_for_DS_Open_(API)/



Things to know about customer support for SSPCThe IBM® System Storage® Productivity Center (SSPC) combines an IBM Machine Type 2805 server withpreinstalled storage software that represents a point of centralized management for storage devices.





http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Standard_Edition



http://www.ibm.com/support/entry/portal/Hardware/System_Storage/Disk_systems/Enterprise_Storage_Servers/DS8700/


http://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_virtualization/SAN_Volume_Controller_(2145)/




Remote support services are available for the individual products that are preinstalled with SSPC. Warrantyand maintenance support for Machine Type 2805 is provided with the sale of the server. Hardware warrantyterms are 1-year, 7x24 IBM On-Site Service. For IBM Tivoli® Storage Productivity Center, and SAN VolumeController (for one year at the initial purchase), further software maintenance is provided with an entitledsoftware support contract.

Optionally, IBM provides remote technical support for the Linux® or Microsoft® Windows® Server operatingsystem software through the Windows/Linux Support Line service. This service is not sold with SSPC, butcustomers can purchase it through a business partner or IBM sales representative.

Included with the sale of an IBM storage device (for example, the DS Storage Manager for DS8000®) islicensed hardware-management software. Defect support for both the storage device and managementsoftware is included under the product warranty for those devices. Non-defect-related support issues requirethe purchase of Storage Support Line service. This optional offering provides assistance with using,configuring, and determining problems associated with the managed storage device. Storage Support Lineservice is recommended for the storage devices at the customer location. It is not sold with SSPC, and thecustomer may purchase it through a business partner or IBM sales representative.

No single support entry point exists for the SSPC bundle of products. If the issue requires software supportassistance, an IBM customer number for Tivoli Storage Productivity Center, SAN Volume Controller, SupportLine for Windows Operating Systems, or Support Line for Storage is required.



Contacting the IBM Support CenterContact the IBM® Support Center for information and assistance with System Storage® Productivity Center.

When you contact the IBM Support Center, be prepared to provide the following information:

Unless you are sure that you have a hardware-specific issue, refer to the IBM Tivoli® StorageProductivity Center. Provide your Tivoli Storage Productivity Center product ID (PID) and customer IDto receive warranty or Maintenance Agreement support. If the problem is not related to System StorageProductivity Center hardware or the Tivoli Storage Productivity Center, but is related to another product(for example, the DS4000® system or the SAN Volume Controller), contact the IBM Support Center forthat product.For hardware-specific issues only, indicate that the server is Machine Type 2805 and provide itsserial number.

Be prepared to provide identification information about your company so that support personnel can readilyassist you. Company identification information might also be needed to access online services available onthe website.

For support for IBM System Storage Productivity Center, contact the IBM Support Center in one of thefollowing ways:

Go to the System Storage Productivity Center support website athttp://www.ibm.com/support/entry/portal/Overview/Hardware/System_Storage/Storage_software/Storage_infrastructure_management/System_Storage_Productivity_Center_(SSPC)/.





To receive future support notifications about Tivoli Storage Productivity Center, perform the followingsteps:

1. Go tohttp://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Productivity_Center_Basic_Edition.

2. From the Notifications pane, click My Notifications.3. From the Sign in window, enter your IBM ID and password, and click Submit.4. From the My notifications window, click Subscribe > Tivoli.5. In the resulting window, click to select the check box beside Tivoli Storage Productivity Center

Basic Edition.6. Click Continue.7. In the resulting window, enter the appropriate information in the fields and click Submit to

create your subscription.For customers in the United States, call 1-800-IBM-SERV (1-800-426-7378).For customers outside the United States, call the support number for your country, available athttp://www.ibm.com/planetwide.



Taiwan contact informationThis topic contains the product service contact information for Taiwan.

IBM Taiwan Product Service Contact Information: IBM Taiwan Corporation 3F, No 7, Song Ren Rd., Taipei Taiwan Tel: 0800-016-888



Troubleshooting Tivoli Storage Productivity Center problemsThis section provides troubleshooting information for IBM® Tivoli® Storage Productivity Center.

Tivoli Storage Productivity Center provides the following tools to help you diagnose problems with TivoliStorage Productivity Center:



http://www.ibm.com/planetwide





Service toolRepocopy tool

The service tool helps collect information for all installed Tivoli Storage Productivity Center components (forexample, Data server, Device server, and GUI) from a centralized location. This tool detects the configurationof the system it is running on and collects the appropriate information. The information is placed in a .zip file.This file is placed in the same directory where the service tool is located. You can send this file to IBMSupport Center to help you resolve problems.

The service tool does not collect information from the repository database. To collect information from therepository database, use repocopy.

For information about the service tool, go to the Information Center athttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. Click Tivoli Storage Productivity Center >Administering > Tivoli Storage Productivity Center > Collecting information for IBM support

The repocopy tool enables you to export all the tables in the Tivoli Storage Productivity Center databaserepository, if told to do so by IBM. You can send the output to the IBM Support Center.

For information about the repocopy tool, go to the Information Center athttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. Click Tivoli Storage Productivity Center >Administering > Tivoli Storage Productivity Center > Exporting repository tables > Exporting repositorydata.



ReferenceThis topic provides reference information for the IBM® System Storage® Productivity Center.

Reference informationThis reference information describes topics that might be helpful when using IBM System StorageProductivity Center.Troubleshooting topicsUse these troubleshooting topics to identify a specific problem you are having while running SSPC.Some topics provide additional information for working around the problem.Installing System Storage Productivity Center componentsYou can design a device that is functionally equivalent to System Storage Productivity Center (SSPC) byinstalling specific software on a supported server.Uninstalling System Storage Productivity Center componentsThis section provides information about how to uninstall the components for IBM System StorageProductivity Center (SSPC).Accessing reports about storage resourcesIBM System Storage Productivity Center uses the functionality of IBM Tivoli® Storage ProductivityCenter to provide reports about storage resources. These reports are organized into different types andcategories to provide both summary and detailed information about the storage resources in yourenvironment.NoticesThis information was developed for products and services offered in the U.S.A.






Accessibility features for Tivoli Storage Productivity CenterAccessibility features help users who have a disability, such as restricted mobility or limited vision, touse information technology products successfully.GlossaryThis glossary includes terms and definitions for the IBM System Storage Productivity Center.


Reference informationThis reference information describes topics that might be helpful when using IBM® System Storage®Productivity Center.

Licenses for Tivoli Storage Productivity CenterThe following product licenses are available for IBM Tivoli® Storage Productivity Center: Basic, Data,Disk, Midrange, and Standard Editions. Each license determines the functions that are accessible in theuser interface. This topic lists the functions that are included with each license to help you determinewhich one best meets your storage management needs.TCP/IP ports used by the Tivoli Storage Productivity Center familyOpen these default TCP/IP ports through the firewall when you use IBM System Storage ProductivityCenter. You must disable the firewall program or open the ports to allow incoming requests to the IBMTivoli Storage Productivity Center ports.Understanding browser requirementsFor successful operation, the graphical user interface (GUI) of IBM System Storage DS8000® StorageManager requires specific browser security settings for its trusted sites.Understanding Internet Protocol Version 6 supportIBM Tivoli Storage Productivity Center supports Internet Protocol Version 6 (IPv6) for communicationbetween its components. The key IPv6 enhancement is the expansion of IP address spaces from 32bits (up to 15 characters in length) to 128 bits (up to 45 characters in length).Inventory of the System Storage Productivity Center shipmentUse this list to verify that all contents were received with the IBM System Storage Productivity Centerserver. Check off each item by the part number.

Parent topic: Reference


Licenses for Tivoli Storage Productivity CenterThe following product licenses are available for IBM® Tivoli® Storage Productivity Center: Basic, Data, Disk,Midrange, and Standard Editions. Each license determines the functions that are accessible in the userinterface. This topic lists the functions that are included with each license to help you determine which onebest meets your storage management needs.

IBM Tivoli Storage Productivity Center Standard Edition






Contains all the functions for data management, disk management, fabric management, and tapemanagement, plus:

Analytical functionsConfiguration AnalysisConfiguration HistorySAN PlannerStorage Optimizer

IBM Tivoli Storage Productivity Center for Data EditionIncludes data management, basic tape, disk, and fabric management, database monitoring, andchargeback functions, but does not include performance monitoring functions.

IBM Tivoli Storage Productivity Center for Disk EditionIncludes basic disk, fabric, tape, and data management functions and storage system performancemonitoring, but does not include fabric performance monitoring, chargeback, and database monitoringfunctions.

IBM Tivoli Storage Productivity Center for Disk Midrange EditionIncludes basic disk, fabric, tape, and data management functions and storage system performancemonitoring, but does not include fabric performance monitoring, chargeback, and database monitoringfunctions. This product provides basic disk functions and performance monitoring capabilities for IBMSystem Storage® DS3000, IBM System Storage DS4000®, and IBM System Storage DS5000 systems.

IBM Tivoli Storage Productivity Center Basic EditionIncludes basic disk, fabric, tape, and data management functions, but does not include chargeback,database monitoring, and performance monitoring functions.

Use the following tables to view the specific functions, reports, and elements of the user interface that areavailable in each license.

Table 1. Available functions in each Tivoli Storage Productivity Center license

Function Basic Edition Disk EditionMidrangeEdition Data Edition

StandardEdition

Administrative Services

Device Discovery Yes1 Yes1 Yes1 Yes Yes

Data Sources Yes2 Yes2 Yes2 Yes Yes

Configuration Yes3 Yes3 Yes3 Yes Yes

IBM Tivoli Storage Productivity Center

Configuration Utility Yes Yes Yes Yes Yes

Configure Devices Yes Yes Yes Yes Yes

Job Management Yes Yes Yes Yes Yes

Reporting Yes Yes Yes Yes Yes

Batch ReportsUser ID reportsSystem ReportsRollup ReportsData SourceReports

Not all reportsare availablein the Basicedition. SeeTable 2 for alist ofavailablereports.

Not allreports areavailable inthe Diskedition. SeeTable 2 for alist ofavailablereports.

Not allreports areavailable inthe Midrangeedition. SeeTable 2 for alist ofavailablereports.

Not allreports areavailable inthe Dataedition. SeeTable 2 for alist ofavailablereports.

See Table 2 for alist of availablereports.


http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_c_discovery_tasks.html

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http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_c_userid_reports.html

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_c_system_reports.html

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_c_rollup_overview.html

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_r_data_source_reports.html


StandardEdition

Topology Viewer Yes Yes Yes Yes Yes

Monitoring

ProbesTPC Server Probes

Yes4

NoYes4

NoYes4

NoYesYes

YesYes

Storage Resource GroupManagement

Yes Yes Yes Yes Yes

Analytics

ConfigurationHistoryStorage OptimizerSAN PlannerConfigurationAnalysis

NoNoNoNo

NoNoNoNo

NoNoNoNo

NoNoNoNo

YesYesYesYes

Alerting

Alert LogAuthenticationConfigurationAlerts

Yes5

YesYes5

YesYes5

YesYesYes

YesYes

Data Manager

Monitoring

GroupsPingsScansProfiles

YesYesNoNo

YesYesNoNo

YesYesNoNo

YesYesYesYes

YesYesYesYes

Alerting Yes6 Yes6 Yes6 Yes Yes

Policy Management No No No Yes Yes

Reporting Yes

Not all reportsare availablein the Basicedition. SeeTable 2 for alist ofavailablereports.

Yes

Not allreports areavailable inthe Diskedition. SeeTable 2 for alist ofavailablereports.

Yes

Not allreports areavailable inthe Midrangeedition. SeeTable 2 for alist ofavailablereports.

Yes Yes

Data Manager forDatabases

No No No Yes Yes


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StandardEdition

Data Manager forChargeback

No No No Yes Yes

Disk Manager

Storage Subsystems Yes Yes Yes Yes Yes

Create VolumesCreate Virtual DisksLaunch ElementManager

YesYesYes

YesYesYes

YesYesYes

YesYesYes

YesYesYes

Storage Optimizer No No No No Yes

SAN Planner No No No No Yes

Monitoring

GroupsJobsStorage SubsystemPerformance

YesYesNo

YesYesYes

YesYesYes

YesYesNo

YesYesYes

Alerting Yes Yes Yes Yes Yes

Profile Management No Yes Yes No Yes

Reporting

GroupsStorageSubsystemsStorage SubsystemPerformance

YesYesNo

YesYesYes

YesYesYes

YesYesNo

YesYesYes

Fabric Manager

Fabrics Yes Yes Yes Yes Yes

Monitoring

GroupsJobsSwitchPerformanceMonitors

YesYesNo

YesYesNo

YesYesNo

YesYesNo

YesYesYes

Alerting Yes Yes Yes Yes Yes

Reporting: SwitchPerformance

No No No No Yes

Tape Manager Yes Yes Yes Yes Yes

Element Manager Yes Yes Yes Yes Yes

Replication Manager Yes Yes Yes Yes Yes


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StandardEdition

Notes:

1. You cannot run the following discovery jobs in the Basic, Disk, and Midrange editions: Netware Filer,Windows® Domain, NAS, SAN FS, and VMware VI Data Source.

2. You cannot associate VMware VI Data Sources or TPC Servers with Tivoli Storage Productivity Centerin the Basic, Disk, and Midrange editions.

3. The following nodes under Configuration are not available in the Basic, Disk, and Midrange editions.License KeysQuota and Constraint e-mail Address RulesScan/Probe Agent AdministrationManual NAS/Netware Server EntryNetWare Tree LoginsResource History Retention for DatabasesRemoved Resource Retention for DatabasesConfiguration History Settings

4. Use probes and Storage Resource agents to collect asset and capacity information about storageentities in the Disk, Basic, and Midrange editions. To collect specific file level information (forexample, usage statistics), you must use the Data or Standard editions to run scans on your filesystems.Note: You cannot probe hypervisors in the Basic, Disk, and Midrange editions.

5. The following nodes under Alert Log are unavailable in the Basic, Disk, and Midrange editions:DirectoryUserOS User GroupConfiguration Analysis (also unavailable in the Data edition)Hypervisor

6. The following nodes under Data Manager > Alerting are unavailable in the Basic, Disk, and Midrangeeditions:

Directory AlertsHypervisor Alerts

Table 2. Available reports in each IBM Tivoli Storage Productivity Center license

Reports Basic Edition Disk EditionMidrangeEdition Data Edition

StandardEdition

Batch Reports No Yes1, 2 Yes1, 2 Yes2 Yes

System Reports:

DataFabricDisk

YesYes3

No

YesYes3

Yes

YesYes3

Yes

YesYes3

No

YesYesYes

Rollup Reports No No No Yes Yes

Data Source Reports Yes Yes Yes Yes Yes

Asset reports:


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http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_c_rollup_overview.html

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StandardEdition

By ClusterBy ComputerBy HypervisorBy OS TypeBy StorageSubsystemSystem-wide

YesYesNoYesNoYes4

YesYesNoYesNoYes4

YesYesNoYesNoYes4

YesYesYesYesYesYes

YesYesYesYesYesYes

Availability reports Yes Yes Yes Yes Yes

TPC-wide Storage Spacereports:

Disk SpaceFile System SpaceConsumed FileSystem SpaceAvailable FileSystem Space

YesYesYesYes

YesYesYesYes

YesYesYesYes

YesYesYesYes

YesYesYesYes

Usage reports No No No Yes Yes

Usage Violation reports No No No Yes Yes

Backup reports No No No Yes Yes

Monitored ComputerStorage Space reports

Yes Yes Yes Yes Yes

Storage Subsystemreports

Yes Yes Yes Yes Yes

Storage SubsystemPerformance reports

No Yes Yes No Yes

Switch Performancereports

No No No No Yes

Tape Library report Yes Yes Yes Yes Yes


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StandardEdition

Notes:

1. You must deploy Storage Resource agents to enable batch reports for these licenses. A StorageResource agent must be deployed on the computer where you want to run batch reports.

2. The following batch reports are unavailable in the following editions:Basic edition: No batch reports are availableDisk edition: Rollup Reports, Usage, Usage Violations, Backup, Switch PerformanceMidrange edition: Rollup Reports, Usage, Usage Violations, Backup, Switch PerformanceData edition: Storage Subsystem Performance, Switch Performance

3. The following Fabric system reports are unavailable in the Basic, Disk, Midrange, and Data editions:Top switch Ports Data Rate Performance, Top Switch Ports Packet Rate Performance, Switch PortErrors, Switch Performance.

4. The following Asset > System-wide reports are unavailable in the Basic, Disk, and Midrange editions:Unmanaged Virtual Machines, Virtual Machines with no VMWare Agent, Monitored Directories,Unmanaged Computers, Users, OS User Groups.

If you have purchased a license for IBM Tivoli Storage Productivity Center, Table 3 lists the products for whichyou can purchase a license upgrade for your system.

Table 3. License upgrade scenarios for IBM Tivoli Storage Productivity CenterIBM Tivoli Storage Productivity Center license First license upgrade Second license upgrade

Basic Edition Disk Edition Standard Edition

Basic Edition Data Edition Standard Edition

Basic Edition Midrange Edition Standard Edition

Basic Edition Standard Edition

Midrange Edition Disk Edition Standard Edition

Midrange Edition Data Edition Standard Edition

Midrange Edition Standard Edition

Data Edition Midrange Edition Standard Edition

Data Edition Standard Edition

Disk Edition Midrange Edition Standard Edition

Disk Edition Standard Edition

Standard Edition

Parent topic: Reference information


TCP/IP ports used by the Tivoli Storage Productivity Centerfamily




Open these default TCP/IP ports through the firewall when you use IBM® System Storage® ProductivityCenter. You must disable the firewall program or open the ports to allow incoming requests to the IBM Tivoli®Storage Productivity Center ports.

TCP/IP ports used by Tivoli Storage Productivity Center

See Table 1 for the Tivoli Storage Productivity Center ports.

Table 1. TCP/IP ports used by Tivoli Storage Productivity Center

Component

Sessioninitiator(serverperspective)

Inbound/outbound(serverperspective) Port

Inbound/outbound(agentperspective)

Sessioninitiator(agentperspective)

Data server Both Default:9549 (seenotes 1 and3)

Device server Both 9550 (seenotes 2 and3)

Remote installation ofUNIX® agent

Yes Outbound SSH (22) Both No

Remote installation ofWindows® agent

Yes Outbound NetBIOSSessionsService(139)

Remote installation ofUNIX agent

Yes Outbound RSH (514) Both No


Yes Outbound REXEC(512)

Both No


Yes Inbound 601

Remote installation of allagents

Yes Inbound Data Server9549

Device server to CIM agent Yes Outbound Default:

HTTP: 5988HTTPS:5989

VMware VI Data Source toVirtual Center or ESX server

Yes Outbound Default:

HTTP: 80HTTPS: 443

Tivoli Integrated Portalserver. See note 6.

Yes Outbound 389


Component

Sessioninitiator(serverperspective)

Inbound/outbound(serverperspective) Port

Inbound/outbound(agentperspective)

Sessioninitiator(agentperspective)

Tivoli Integrated Portalserver

Yes Inbound 16310,16311,16312,16313,16315,16316,16318,16320,16322,16323

Device server. See note 6. Yes Outbound 389

IBM Tivoli StorageProductivity Center forReplication server. Seenote 6.

Yes Outbound 389

1. Data server inbound server port plus another port that is 10 greater than the Data server port (9549).For example, if the Data server port is 9549, then another port would be 9549+10 or 9559.

2. If you select the default port (9550) for the Device server during installation, the following ports arealso used: 9551, 9552, 9556, 9557. If you use a port other than the default port for the Device sever,make sure that port and the ports above it are available for use. For example, if N represents the openport you want to use, ensure that ports N+1, N+2, N+6, and N+7 are open as well (for example, if youselect 9570, then the following ports must be open as well: 9571, 9572, 9576, 9577).

3. You must select different ports for the Data server and Device server. For example, if N is the deviceserver port, and Z the data server port, make sure that N+1, N+2, N+6 and N+7 are not the sameports as Z and Z+10.

4. When you install the Storage Resource agent, you can specify a listener port for a remote probe. Thisport is used by the program to communicate back to the installation program.

5. You can find the port numbers used on your system by running the following command:

netstat -an

6. If you intend to install Tivoli Storage Productivity Center so that it authenticates users against anLDAP-compliant repository, then the embedded WebSphere® Application Servers for Tivoli IntegratedPortal, Tivoli Storage Productivity Center Device server, and IBM Tivoli Storage Productivity Center forReplication need to be able to initiate an outbound connection to the LDAP-compliant repository,which typically listens on port 389.

Other TCP/IP ports used by Tivoli Storage Productivity Center

Table 2. Other TCP/IP ports used by Tivoli Storage Productivity CenterPort Default

DB2® 50000


Port Default

SAN Volume Controller For native interface:

Inbound: none Outbound (on SVC cluster): 22 for SSH

CIM agent for IBM TotalStorage®Enterprise Storage Server® (ESS)

5989

DS8000® For native interface:

Inbound for events: 1750 Outbound (on HMC): 1750 Inbound and outbound on HMC for offloading logs: 1755

Tivoli Storage Productivity Centerwith DS8000 GUI

8451 8452

Tivoli Storage Productivity Centerand Tivoli Storage ProductivityCenter for Replication

162 (default SNMP listening port)

WebSphere Application Server 9043, 9060, 9353, 5060, 5061

TCP/IP ports used by Tivoli Storage Productivity Center for Replication

Table 3 shows the ports used for incoming communication. Table 4 shows the ports used for outgoingcommunication.Table 3. TCP/IP ports used by Tivoli Storage Productivity Center for Replication for incoming

communicationPort Description

3080 and 3443 A Web browser typically communicates with the Tivoli Storage ProductivityCenter for Replication GUI using HTTP ports 3080 and 3443. These ports areconfigurable from the Tivoli Storage Productivity Center for Replication installerduring installation.

5110 The Tivoli Storage Productivity Center for Replication command line and GUItypically communicate with the Tivoli Storage Productivity Center for Replicationserver using port 5110.

5120 Tivoli Storage Productivity Center for Replication uses port 5120 forcommunication with other Tivoli Storage Productivity Center for Replicationservers for high-availability purposes.

Note: If you changed ports 3080 or 3443 during the installation or changed other port settings, note thevalues to which these settings were changed.

Table 4. TCP/IP ports used by Tivoli Storage Productivity Center for Replication for outgoingcommunication

Port Description

2433 For communication with ESS/DS (direct connection).

1750 For communication with DS8000 (HMC connection).

443 and 22 For communication with SAN Volume Controller clusters.


Port Description

9930 For communication with the AIX® host for the Open HyperSwap®.

5110 For communication from the Tivoli Storage Productivity Center for Replicationcommand line and GUI to the Tivoli Storage Productivity Center for Replicationserver.

5120 For communication from Tivoli Storage Productivity Center for Replicationservers to other Tivoli Storage Productivity Center for Replication servers.

Note:

If you changed the port configuration of your storage controller, the ports would be different.Your network configuration must allow for Tivoli Storage Productivity Center for Replication to sendoutgoing TCP/IP packets to the storage controllers. It is possible when adding the storage controllersto Tivoli Storage Productivity Center for Replication to set a specific port number for your storagecontroller.Since there are typically multiple applications running on a server, it is possible that port conflictsmight arise if other applications attempt to use the same ports that Tivoli Storage Productivity Centerfor Replication is using. You can find the port numbers used on your system by running the followingcommand:

netstat -an

If firewalls are being used in your configuration, make sure that none of these ports are beingblocked. Ensure that not only is the Tivoli Storage Productivity Center for Replication server grantedaccess to reach the other components, but that the other components are granted access to reachthe Tivoli Storage Productivity Center for Replication server.If you are running Windows Server 2008, you need to configure the inbound and outbound rules forTivoli Storage Productivity Center for Replication. To create an outbound rule, launch the NewOutbound Rule wizard from the Windows Firewall with Advanced Security menu.If you are installing or deploying Storage Resource agents on a system, you must first disable thefirewall on that system before installing or deploying an agent.



Understanding browser requirementsFor successful operation, the graphical user interface (GUI) of IBM® System Storage® DS8000® StorageManager requires specific browser security settings for its trusted sites.

The following security settings must be enabled:

Allow META REFRESHActive scriptingFile download (if you use this function of DS8000 Storage Manager)

To view the security settings of your browser, click Tools > Internet Options > Security > Trusted Sites >Custom Level.






Understanding Internet Protocol Version 6 supportIBM® Tivoli® Storage Productivity Center supports Internet Protocol Version 6 (IPv6) for communicationbetween its components. The key IPv6 enhancement is the expansion of IP address spaces from 32 bits (upto 15 characters in length) to 128 bits (up to 45 characters in length).

Overview

You can run Tivoli Storage Productivity Center on computers that are enabled for IPv4, IPv6, or dual stack.Dual stack indicates that a machine has both the IPv4 and IPv6 stacks enabled and both addressesconfigured. The following table shows the internal components of Tivoli Storage Productivity Center that cancommunicate with each other using IPv6.

Table 1. IPv6 communication for internal Tivoli Storage Productivity Center componentsComponents in this column can communicateover IPv6 with the components in the secondcolumn Tivoli Storage Productivity Center components

User interface Data server

Data server Device server

database repository

Device server database repository

tpctool (command-line tool)

SRMCP

database repository Data server

Device server

Repocopy tool

Tivoli Storage Productivity Center universal agent

tpctool (command-line tool) Device server

SRMCP Device server

Repocopy tool database repository

Tivoli Storage Productivity Center universalagent

database repository

Tivoli Storage Productivity Center can communicate with the following external components over IPv6:

SMI-S CIM agentsSLP directory agents




Out of band SNMP agentsStorage devices (for example, the DS8000® element manager)SMTP server

Note: These external components must be IPv6 enabled to communicate with Tivoli Storage ProductivityCenter using the IPv6 protocol.

Not all components and their related functions of Tivoli Storage Productivity Center are enabled for IPv6. Anyfunctions that are not enabled for IPv6 will be unavailable through the user interface when Tivoli StorageProductivity Center is installed on an IPv6-only system. See for information about the functions that arecurrently not supported under IPv6 communication.

Using IPv6 addresses in the user interface

Support for IPv6 enables you to enter IPv6 addresses anywhere in the interface that supports the entering ofIP addresses. For example, you can enter and display 128-bit IP address spaces on the following panels inthe user interface:

Enter the host name (or IPv6 address) and port number of an Tivoli Storage Productivity Center serverto which you want to connect.

Administrative Services > Data Sources >Applies only to devices that use a CIM agent. Specify IPv4 or IPv6 addresses for the CIMOMs that arelocated on an IPv6 or dual stack machine.

Administrative Services > Discovery >Specify IPv6 addresses when you run a discovery with SLP DA running on an IPv6-only or dual stackmachine.

Administrative Services > Data Sources >Specify IPv6 addresses for the Out of Band Fabric agents that are located on an IPv6 or dual stackmachine.

Administrative Services > Data Sources >Specify the names or IPv6 addresses of other Tivoli Storage Productivity Center servers that you wantto add as subordinate servers for rollup probes and reports.

Administrative Services > Discovery >Specify a range of IPv6 addresses for an SNMP discovery on an IPv6-only or dual stack machineagainst IPv6-enabled target machines.

Administrative Services > Configuration >If the Tivoli Storage Productivity Center servers are running on an IPv6-only or dual stack machineenter the following information:

Specify an IPv6 address for the target machine of SNMP traps that are generated as a result oftriggered alerts.Specify an IPv6 address for a mail server that will receive emails notifications that are generatedas a result of triggered alerts.

Tivoli Storage Productivity Center > Configuration Utility > Element Manager >Use an IPv4 or IPv6 address when you specify the URL for an external tool that you want to launchfrom Tivoli Storage Productivity Center.

IPv6 considerations in Tivoli Storage Productivity CenterIBM Tivoli Storage Productivity Center provides limited support of some functions when using IPv6


communication.



IPv6 considerations in Tivoli Storage Productivity CenterIBM® Tivoli® Storage Productivity Center provides limited support of some functions when using IPv6communication.

Keep in mind the following considerations when using the product on machines configured for IPv6 only:

Starting an element manager into a Web browserYou must use Internet Explorer 7 when you start an element manager into a Web browser. InternetExplorer 6 does not support URLs that contain literal IPv6 host addresses. You can start elementmanagers from a number of panels within the user interface:

Click Disk Manager > Storage Subsystems.Click Disk Manager > Storage Subsystems > details.Click IBM Tivoli Storage Productivity Center > Configuration Utility > Element Manager tab.

Staring the Tivoli Storage Productivity Center user interface using Java™ Web StartYou cannot use Java Web Start to start the Tivoli Storage Productivity Center user interface on aWindows® system if both of the following conditions are true:

An IPv6 address or a host name that resolves to an IPv6 address is specified as the target hostin the Java Web Start URL.Java Runtime Environment (JRE) 1.4.2 is installed on the same system as the Tivoli StorageProductivity Center user interface.

Using the Brocade API when adding an out of band fabric agentYou cannot use the advanced Brocade API functions with switches because it does not support IPv6.Use a CIM agent for managing a switch or enable the IPv4 protocol on the switch. On an IPv6-onlymachine, the Enable Advanced Brocade Discovery check box on the panel is disabled.

Using IPv6 communication between master and subordinate servers (for Rollup reporting)If the master server is located on an IPv6-only computer, it can communicate with existing subordinateservers under the following conditions: the subordinate servers are upgraded to IBM TotalStorage®Productivity Center v3.3.2 or higher and the IPv6 protocol is enabled on the computers where they arelocated.

Defining Tivoli Enterprise Console® events as triggered actionsYou cannot use Tivoli Enterprise Console (TEC) events as triggered actions when defining alerts forTivoli Storage Productivity Center jobs.

Selecting files for archive and backupYou cannot select files for Tivoli Storage Manager archive and delete jobs. For example, you cannot usethe alerting function of a constraint to automatically invoke a Tivoli Storage Manager archive or backupjob to run against the files that violate that constraint.

Parent topic: Understanding Internet Protocol Version 6 support





Inventory of the System Storage Productivity Center shipmentUse this list to verify that all contents were received with the IBM® System Storage® Productivity Centerserver. Check off each item by the part number.

Purpose

Table 1. Shipping list✓ Part

numberDescription

49Y3575 SSPC Server (System x3550 Server, SSPC Machine Type 2805 Model MC4)

39Y5533 Line cord (PDU connector)

P43X3238

Cardboard shipping bracket

43V6983 Cable-management arm box

46C4162 Cable basket

46C4163 Cable-management arm support arm

46C4164 Support/stop bracket assembly

46C4165 Cable-management arm mount clip

49Y4827 Slide kit

46C4160 Left slide assembly

46C4161 Right assembly

69Y5024 M6-22 screws, quantity of 4

49Y8842 Windows® software and documentation

49Y8691 IBM Product DVD Microsoft® Windows Server 2008 Enterprise Edition (32-bit)

49Y8692 IBM Product DVD Microsoft Windows Server 2008 Enterprise Edition (64-bit)

X13-25990

Windows Server 2008 Getting Started Guide

X13-25991

Microsoft Software License Terms

65G6851 Plastic bag

60Y1730 IBM Important Notices

Notspecified

IBM Rack installation instructions

59Y7448 IBM System x3550 M2 Type 7946 Documentation 1.00, Multilingual (CD)




✓ Partnumber

Description

60Y1756 IBM Director for x86 - Base v6.2 DVD

46M4800 IBM ServeRAID 10.0 Support CD

45W7937 Read This First: Installing the IBM System Storage Productivity Center for Version 1Release 4.0.1

45W7938 IBM System Storage Productivity Center Documentation CD Version 1 Release 4.0.1

45W5653 IBM Warranty Information flyer

X14-02139

License Windows Server Enterprise Edition 2008

45W8798 DB2® 9.7

45W8795 IBM Tivoli® Storage Productivity Center Basic Edition for Windows Version 4.2

45W8796 IBM System Storage SAN Volume Controller Version 5.1.0

45W8797 IBM DS Storage Manager 10.60 and IBM System Storage DS® Open ApplicationProgramming Interface (DSCIMCLI) 5.4.3 for SSPC 1.4.0.1

45W8794 Windows 2008 Recovery CD Version 1.4.0.1

45W8792 SSPC Recovery Image DVD, Part 1, Version 1.4.0.1

45W8793 SSPC Recovery Image DVD, Part 2, Version 1.4.0.1



Troubleshooting topicsUse these troubleshooting topics to identify a specific problem you are having while running SSPC. Sometopics provide additional information for working around the problem.

If your problem is not included here, search for Troubleshooting.

Error message: A duplicate name exists on the networkThis error message is displayed when duplicate host names exist for the IBM System StorageProductivity Center (SSPC) server on the network.Error message: GUI8333E Failed to log on to DS8000 Element managerYou can encounter this message when you attempt to open a DS8000® GUI from the Element Managernode of Tivoli® Storage Productivity Center and the user credentials are not set for the elementmanager. This message also is displayed the first time that you start a DS8000 element manager afterchanging the type of user authentication from local operating system (OS) to Lightweight DirectoryAccess Protocol (LDAP) or Microsoft® Active Directory repository authentication.Cannot save audit logs to System Storage Productivity CenterThis error occurs when you are saving the audit logs to IBM System Storage Productivity Center.Installing the DS Storage Manager GUI fails using the Firefox browserThis problem occurs when you try to install the DS Storage Manager GUI on AIX® using the Firefox




browser.Tivoli Productivity Center for Replication Add storage subsystem button is disabledWhen you are adding a storage subsystem to IBM Tivoli Storage Productivity Center for Replication, theAdd Storage Subsystem button does not function and therefore cannot add a storage subsystem.Multiple warning windows when accessing Java Web StartThis problem occurs when you access the Java™ Web Start program.Prompt to download a .jnlp fileThis problem occurs when you start the IBM Tivoli Storage Productivity Center graphical user interface(GUI) from IBM Tivoli Integrated Portal.Prompt to download and not run a .jnlp fileThis problem occurs when you start the IBM Tivoli Storage Productivity Center graphical user interface(GUI) for the first time from the Windows® Explorer browser.Configuration fails or performance monitor times out for DS4000 or DS5000Configuration operations fail for the IBM System Storage DS4000® or IBM System Storage DS5000,though all settings are correct. Or the performance monitor times out.



Error message: A duplicate name exists on the networkThis error message is displayed when duplicate host names exist for the IBM® System Storage® ProductivityCenter (SSPC) server on the network.

Problem

When you complete the Windows® setup wizard and the server restarts, the following error message isdisplayed:

A duplicate name exists on the network.

Action

Change the host name for the new server. To change the host name, follow these steps:

Restriction: Do not use this procedure after you add agents or Agent Manager.

1. Click Start.2. Right-click Computer.3. Click Show on Desktop.4. In the System window, click Change settings.5. In the System Properties window, click Change.6. In the Computer Name/Domain Changes window, type a new name in the Computer name field.7. If you want to set the primary DNS suffix for the system, click More. Enter a suffix in the Primary DNS of

this computer field.8. Click OK until you are prompted to restart your computer to apply the changes. Click OK to restart the

system.9. If you already ran the SSPC Password Tool with the old server host name, run the SSPC Password Tool

again with the new server host name. To run the Password Tool, see Maintaining user IDs and




passwords.

After you change the host name of the SSPC server, you can open and use the user interface for IBM TivoliStorage Productivity Center.

If the problem persists, follow the instructions in Contacting the IBM Support Center. Before you contact theIBM Support Center, read these instructions to familiarize yourself with the information that you must provide.

Parent topic: Troubleshooting topics


Error message: GUI8333E Failed to log on to DS8000 Elementmanager

You can encounter this message when you attempt to open a DS8000® GUI from the Element Manager nodeof Tivoli® Storage Productivity Center and the user credentials are not set for the element manager. Thismessage also is displayed the first time that you start a DS8000 element manager after changing the type ofuser authentication from local operating system (OS) to Lightweight Directory Access Protocol (LDAP) orMicrosoft® Active Directory repository authentication.

Problem

You receive this error message:

GUI8333E Failed to log in to DS8000 Element manager. Enter valid Username and password.

Note: An element manager might be added to the Element Manager table when you add a DS8000 server, andthe discovered element manager does not have user credentials set. You must add credentials for theelement manager before starting the element manager. The element manager credentials allow you to startthe element manager for the particular storage device from the Element Manager page.

The Element Manager page keeps different sets of credentials for each user logged on to Tivoli StorageProductivity Center. To grant a user the right to open a DS8000 Storage Manager, you must log on to TivoliStorage Productivity Center as that user and add credentials to the element manager. For example, if you setthe credentials for the element manager as user db2admin, then another user logs on as userx, userx mustset the credentials for that element manager.

This message can occur in these situations:

You attempt to open a DS8000 GUI from the Element Manager page of Tivoli Storage ProductivityCenter while logged on to Tivoli Storage Productivity Center with a different user ID from the user IDwho added the element manager.You use the Configure Devices wizard to configure a DS8000 server and you enter an invalid passwordrather than the password for logging on to the DS8000 Element Manager.The first time after you changed the user authentication method from OS to LDAP and tried to start aDS8000 element manager. Though you created the truststore certification and activated the LDAPpolicy, message GUI8333E is displayed.




Action

To work around this problem, follow these steps:

1. At the error message, click OK. The Modify Element Manager panel is displayed.2. Enter the correct credentials (user name and password). If you changed the authentication method

from OS to LDAP, enter the LDAP credentials.3. Enter the password again to confirm it.4. Enter an optional display name.5. Click Save. The DS8000 element manager that you want automatically starts.

If the problem persists, follow the instructions in Contacting the IBM Support Center. Before you contact theIBM Support Center, read these instructions to familiarize yourself with the information that you must provide.



Cannot save audit logs to System Storage Productivity CenterThis error occurs when you are saving the audit logs to IBM® System Storage® Productivity Center.

Problem

You receive this error message when you try to save the audit logs to System Storage Productivity Center:

Your current security settings do not allow this file to be downloaded.

The security settings and alert is a function of Internet Explorer and not IBM Tivoli® Storage ProductivityCenter or the DS8000® GUI. The cause could be because the Internet Explorer security settings are set toohigh to allow the download of files.

Action

To change the security settings, follow these steps:

1. In Internet Explorer, click Tools > Internet Options. Click the Security tab.2. Select Internet. Click Custom Level.3. Scroll down to Downloads. Change Automatic prompting for file downloads to Enable. Change File

download to Enable. Click OK.

If the problem persists, follow the instructions in Contacting the IBM Support Center. Before you contactcustomer support, read these instructions to familiarize yourself with the information that you must provide.









Installing the DS Storage Manager GUI fails using the Firefoxbrowser

This problem occurs when you try to install the DS Storage Manager GUI on AIX® using the Firefox browser.

Problem

You try to download or install the DS Storage Manager GUI on AIX using the Firefox browser.

Action

Follow these steps:

1. Open the Firefox browser.2. Click on the toolbar Tools > Options.3. Select the Content tab on the Options dialog box.4. Click on Manage in the box File Types.5. In the Download Actions dialog box, select .jnlp from the list box.6. Click on Change Action.7. Select the radio button Open them with this application. This opens the file selector dialog box.8. Navigate to the directory <Java_home>/jre/javaws.9. Select the javaws file from the file list.

Note: For Windows®, select javaws.exe.10. Click Open.11. Close the Download Actions dialog box.12. Close the Options dialog box.




Tivoli Productivity Center for Replication Add storagesubsystem button is disabled

When you are adding a storage subsystem to IBM® Tivoli® Storage Productivity Center for Replication, the AddStorage Subsystem button does not function and therefore cannot add a storage subsystem.

Problem

This problem occurs when you perform the following steps:




1. You log on to IBM System Storage® Productivity Center and start IBM Tivoli Storage Productivity Centerfor Replication by double-clicking the TPC for Replication icon on the desktop.

2. From the Tivoli Storage Productivity Center navigation pane, you clicked Storage Systems.3. When you click Add Storage System, the button seems disabled and it does not open the Add storage

subsystem window.

Action

1. From the Storage Subsystem panel with the Add Storage System button, double-click the message onthe browser that reads Certificate Error.

2. Complete the wizard to import the security certificate that was missing.3. Return to the Storage Systems panel and click Add Storage System to open Add Subsystem Wizard.




Multiple warning windows when accessing Java Web StartThis problem occurs when you access the Java™ Web Start program.

Problem

When accessing the Java Web Start program so that you can start IBM® Tivoli® Storage Productivity Center,you repeatedly receive windows that are titled Warning - Hostname Mismatch. This problem occurs whetheryou use the Microsoft® Internet Explorer or Mozilla Firefox Web browser.

Action

In each Warning-Hostname Mismatch window, click Run. Continue to click Run in each Warning-HostnameMismatch window until they no longer display and you see the IBM Tivoli Storage Productivity Center loginwindow. Type the required information in the login window to access IBM Tivoli Storage Productivity Center.Parent topic: Troubleshooting topics


Prompt to download a .jnlp fileThis problem occurs when you start the IBM® Tivoli® Storage Productivity Center graphical user interface(GUI) from IBM Tivoli Integrated Portal.

ProblemIBM System Storage Productivity Center 1.4.0.1 193





When you start the Tivoli Storage Productivity Center GUI for the first time from the Tivoli Integrated Portal,you might be prompted to download a .jnlp file.

Action

If you see this prompt, save the file. Then manually install the Java™ Runtime Environment. To install the JavaRuntime Environment, go to http://SSPCServer:9550/ITSRM/app/en_US/index.html, whereSSPCServer is the computer name of the SSPC server. Choose the appropriate operating system and follow thesteps to perform the installation. After you install Java Runtime Environment, start the Tivoli StorageProductivity Center GUI.



Prompt to download and not run a .jnlp fileThis problem occurs when you start the IBM® Tivoli® Storage Productivity Center graphical user interface(GUI) for the first time from the Windows® Explorer browser.

Problem

When you start the Tivoli Storage Productivity Center GUI, you receive a prompt asking whether to download,save, and not run a .jnlp file. Two reasons are possible:

IBM Java™, which is preinstalled on the IBM System Storage® Productivity Center server, wasuninstalled.The default start program for .jnlp changed from javaws.exe to another program.

Action

If you see this prompt, perform the following steps to change the program that opens the .jnlp file tojavaws.exe (from Microsoft® Notepad or any other program):

1. Click Cancel to remove the prompt.2. From Microsoft Internet Explorer, click Tools > Internet Options > Programs. The Internet Options

window is displayed.3. From Internet programs, click Set programs. The Default Programs window is displayed.4. Click Associate a file type or protocol with a program. The Set Associations window is displayed.5. Scroll to .jnlp, and in the Current Default column, verify that the file type of .jnlp is opened by the Java

WebStart Executable program, and not by Notepad or Microsoft Windows Wordpad.6. Click Change program. The Open With window is displayed.7. Click to select Java WebStart Executable IBM as the program that you want to open the .jnlp file, and

click OK.8. Close the Internet Options window, return to where you first attempted to run the .jnlp file, and run the

file again.






Configuration fails or performance monitor times out forDS4000 or DS5000

Configuration operations fail for the IBM® System Storage® DS4000® or IBM System Storage DS5000, thoughall settings are correct. Or the performance monitor times out.

Problem

IBM Tivoli® Storage Productivity Center supports the LSI SMI-S Provider level 10.06.GG.33 or later for theDS4000 and DS5000 servers. The LSI SMI-S Provider supports the Storage Management InitiativeSpecification (SMI-S) 1.3 specifications. The LSI SMI-S Provider also provides performance metrics.

There are the issues with this support:

The log for the performance monitor shows frequent timeout messages, but does not collectperformance metrics.The configuration operations fail, though all settings are correct for a storage system.

Action

If the performance monitor times out and does not collect performance metric data, restart the CIMagent.If you cannot configure the DS4000 or DS5000 server, check the link status of the Ethernet ports forthe controllers of the system by using the IBM DS Storage Manager. If the status shows failed, checkthe controller firmware. If the controller firmware version is earlier than level 7.60, upgrade thefirmware to level 7.60 or later.



Installing System Storage Productivity Center componentsYou can design a device that is functionally equivalent to System Storage® Productivity Center (SSPC) byinstalling specific software on a supported server.

If you choose to create a functionally equivalent device, you must install the following software in this order:

1. IBM® DB2® V9.72. IBM Tivoli® Storage Productivity Center Basic Edition 4.23. IBM Tivoli Storage Productivity Center for Replication 4.24. SAN Volume Controller Console version 5.1.05. DS CIM agent management commands (DSCIMCLI) 5.4.36. Storage Resource agents to collect data from computer (host) systems






Installing System Storage Productivity CenterThis topic provides information about installing IBM System Storage Productivity Center equivalentcomponents.Installing the SAN Volume Controller ConsoleThis topic provides information about installing the IBM System Storage SAN Volume ControllerConsole.Installing Storage Resource agentsIBM Tivoli Storage Productivity Center uses Storage Resource agents to collect data from computer(host) systems on which they are installed. The information is collected through probe jobs.



Installing System Storage Productivity CenterThis topic provides information about installing IBM® System Storage® Productivity Center equivalentcomponents.

To install System Storage Productivity Center, follow these general steps:

1. Install DB2®. For information about installing, see the IBM Tivoli® Storage Productivity CenterInformation Center at this Web site: http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp.Click IBM Tivoli Storage Productivity Center V4.2 > Installing > DB2.

2. Install Tivoli Storage Productivity Center 4.2. For information about installing the product, see the IBMTivoli Storage Productivity Center Information Center at this Web site:http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. Click IBM Tivoli StorageProductivity Center V4.2 > Installing > IBM Tivoli Storage Productivity Center > Using typicalinstallation.

3. If you are using IBM System Storage SAN Volume Controller, follow these steps:a. Install PuTTY (for SAN Volume Controller).b. Install the SAN Volume Controller Console 5.1.0. See Installing the SAN Volume Controller

Console.c. Configure the SAN Volume Controller Console. See Configuring SSPC for SAN Volume Controller.

4. Install IBM DS Storage Manager, which is the graphical user interface (GUI) for IBM System StorageDS3000, IBM System Storage DS4000®, and IBM System Storage DS5000. See Configuring SSPC forDS3000, DS4000, and DS5000.

Parent topic: Installing System Storage Productivity Center components


Installing the SAN Volume Controller ConsoleThis topic provides information about installing the IBM® System Storage® SAN Volume Controller Console.








To install the SAN Volume Controller Console, follow these steps:

1. Install PuTTY (for SAN Volume Controller).2. Install the SAN Volume Controller Console 5.1.0. For information about installing the SAN Volume

Controller Console, see the SAN Volume Controller Information Center athttp://publib.boulder.ibm.com/infocenter/svcic/v3r1m0/index.jsp. Search for Installing or upgradingthe SAN Volume Controller software.

3. After you install the SAN Volume Controller Console, configure the IBM System Storage ProductivityCenter for the SAN Volume Controller. To perform the configuration, see Configuring SSPC for SANVolume Controller.



Installing Storage Resource agentsIBM® Tivoli® Storage Productivity Center uses Storage Resource agents to collect data from computer (host)systems on which they are installed. The information is collected through probe jobs.

Storage Resource agents work with Tivoli Storage Productivity Center on the Microsoft® Windows®, AIX®,Linux®, HP-UX, and Solaris operating systems. They do not require the Agent Manager, and can be deployed toother servers by using the Tivoli Storage Productivity Center GUI.

Data collection with Storage Resource agents is limited with the Basic Edition package of Tivoli StorageProductivity Center that is preinstalled on IBM System Storage® Productivity Center (SSPC). To learn about thebroader array of the data-collection and data-management options offered by Tivoli Storage ProductivityCenter packages, see Licenses for Tivoli Storage Productivity Center.

To install Storage Resource agents, search for Storage Resource agent deployments.



Uninstalling System Storage Productivity Center componentsThis section provides information about how to uninstall the components for IBM® System Storage®Productivity Center (SSPC).

To uninstall SSPC, you must uninstall the components in a specific order. Uninstall the components andrelated software in this order:

1. Uninstall IBM Tivoli® Storage Productivity Center and related software.Uninstall the components in this order:

a. Data server, Device server, graphical user interface (GUI), and CLI.b. Database schema (the schema can be local or remote).







All these components can be uninstalled at the same time.

For information about uninstalling Tivoli Storage Productivity Center and IBM Tivoli StorageProductivity Center for Replication, go tohttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. Click IBM Tivoli Storage ProductivityCenter V4.2 > Uninstalling > Uninstalling the IBM Tivoli Storage Productivity Center family using theuninstallation program.

2. Uninstall DB2®. For information about uninstalling DB2, go tohttp://publib.boulder.ibm.com/infocenter/db2luw/v9/index.jsp?. Search for uninstalling your DB2product.

3. Uninstall the SAN Volume Controller Console. For information about uninstalling the SAN VolumeController Console, see http://publib.boulder.ibm.com/infocenter/svcic/v3r1m0/index.jsp. Search foruninstalling master console software.

4. Uninstall the DS CIM agent management commands (DSCIMCLI). Go to the directory where the DS CIMagent management commands were unzipped. Delete all files in the DSCIMCLI folder. The defaultdirectory and folder are:

C:\Program Files\IBM\DSCIMCLI

5. If you installed IBM DS Storage Manager by using the Java™ Web Start application, you can uninstallthe application. See Uninstalling DS Storage Manager. DS Storage Manager is the GUI for IBM SystemStorage DS3000, IBM System Storage DS4000, and IBM System Storage DS5000.

Uninstalling DS Storage ManagerFollow this procedure to uninstall IBM DS Storage Manager, which is the graphical user interface (GUI)for IBM System Storage DS3000, IBM System Storage DS4000, and IBM System Storage DS5000.



Uninstalling DS Storage ManagerFollow this procedure to uninstall IBM® DS Storage Manager, which is the graphical user interface (GUI) forIBM System Storage® DS3000, IBM System Storage DS4000®, and IBM System Storage DS5000.

To uninstall DS Storage Manager, you must have administrative authority.

This topic includes instructions for uninstalling DS Storage Manager from the Windows® or UNIX® and Linux®operating systems.

On WindowsFollow these steps:

1. Click Start > Settings > Control Panel.2. Double-click Add/Remove Program.3. Find IBM System Storage product–FAStT Storage Manager 10 - Java™ Web Start whereproduct is DS3000, DS4000, or DS5000.

4. Click Remove.5. You will receive a message asking if you want to remove the program. Click OK if you want to

remove the program.



http://publib.boulder.ibm.com/infocenter/db2luw/v9/index.jsp?




If the preceding procedure does not uninstall the GUI, follow these steps:

1. Launch Java Web Start from the path C:\ProgramFiles\Java\jre1.5.XX\bin\javaws.exe.

2. The Java Web Start Application Manager window is displayed. Select DS4000 from the Java WebStart Application Manager window.

3. Remove the application by clicking Application > Remove Application.

On UNIX or LinuxFollow these steps:

1. Go to the following directory:

usr/name_of_file/bin

2. Run javaws.3. The Java Web Start Application window is displayed. Select DS4000 from the Java Web Start

Application Manager window.4. Remove the application by clicking Application > Remove Application.

Parent topic: Uninstalling System Storage Productivity Center components


Accessing reports about storage resourcesIBM® System Storage® Productivity Center uses the functionality of IBM Tivoli® Storage Productivity Center toprovide reports about storage resources. These reports are organized into different types and categories toprovide both summary and detailed information about the storage resources in your environment.

Data that appears in reports is based on statistical information accumulated by data collection jobs andstored in the database repository. You can select the specific systems, storage subsystems, switches,clusters, and disks upon which you want to report.

Reports are organized into report types and categories, which can be expanded in the navigation tree to revealadditional subcategories of reporting. Some reports are also accessible through the topology viewer.

Reporting types: system reports, user ID reports, user-defined online reportsReport categories: asset, Tivoli Storage Productivity Center-wide storage space (capacity), monitoredcomputer storage space, storage subsystem, tape library, data source

Table 1 describes the reports that apply to IBM Tivoli Storage Productivity Center Basic Edition. Use this tableto determine which reports are most useful to you and which data collection jobs to run for those reports.

To learn more about reports, including how to generate and view them, seehttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/topic/com.ibm.tpc_V42.doc/fqz0_c_reporting.html.

Table 1. Reports available for IBM Tivoli Storage Productivity Center Basic EditionReport Category Description What data collection job

should I run for this report?






Asset reports View itemized statistics about your storageresources in a hierarchy that lets you see theresources in greater detail.


IBM Tivoli Storage Productivity Center >Reporting > My Reports (if you save thedefinition of an online report it appearsin this location)Data Manager > Reporting > Asset

Probes, Discovery

TPC-wide storage space Identify how much storage space is used andunused on the disks in your environment.


IBM Tivoli Storage Productivity Center >Reporting > My Reports (if you save thedefinition of an online report it appearsin this location)Data Manager > Reporting > TPC-wideStorage Space

Example: Identify how much storage space isbeing used on the disks within yourenvironment, and how much unused storagespace is available.

Probes

Monitored computerstorage space

Use these host-based reports to view the datathat is collected by probes for computers,network-attached storage, and hypervisors.These reports contain detailed informationabout the consumption of computer storagespace and enable you to relate that space backto external or internal storage without countingshared space multiple times.


IBM Tivoli Storage Productivity Center >Reporting > My Reports (if you save thedefinition of an online report it appearsin this location)Data Manager > Reporting > MonitoredComputer Storage Space

Probes



Storage subsystemreports

View storage capacity for a computer, storagesubsystem, volume, array site, rank, and disk.These reports also enable you to view therelationships among the components of astorage subsystem.

Location:

Disk Manager > Reporting > StorageSubsystemsIBM Tivoli Storage Productivity Center >Reporting > My Reports (if you save thedefinition of an online report it appearsin this location)

Example: View the relationships among thecomponents of a storage subsystem and thestorage capacity for a computer, storagesubsystem, volume, array site, rank, and disk.

Probes

Data source reports Use data source reports to view detailedinformation about the agents from which TivoliStorage Productivity Center collectsinformation about storage resources. Datasources include CIMOM agents, Data agents,Fabric agents, VMWare, and subordinate TivoliStorage Productivity Center servers.

Location: IBM Tivoli Storage ProductivityCenter > Reporting > Data Source Reports

Example: View detailed information about theCIM Agents that have been added to TivoliStorage Productivity Center as data sources.

These reports are availablefor data sources that havebeen associated with TivoliStorage Productivity Center.

Parent topic: Tivoli Storage Productivity Center Basic EditionParent topic: Reference


NoticesThis information was developed for products and services offered in the U.S.A.

IBM® may not offer the products, services, or features discussed in this document in other countries. Consultyour local IBM representative for information on the products and services currently available in your area.Any reference to an IBM product, program, or service is not intended to state or imply that only that IBMproduct, program, or service may be used. Any functionally equivalent product, program, or service that does




not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility toevaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document.The furnishing of this document does not grant you any license to these patents. You can send licenseinquiries, in writing, to:

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Any references in this information to non-IBM Web sites are provided for convenience only and do not in anymanner serve as an endorsement of those Web sites. The materials at those Web sites are not part of thematerials for this IBM product and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate withoutincurring any obligation to you.

Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchangeof information between independently created programs and other programs (including this one) and (ii) themutual use of the information which has been exchanged, should contact:

IBM Corporation2Z4A/10111400 Burnet Road Austin, TX 78758U.S.A

Such information may be available, subject to appropriate terms and conditions, including in some cases,payment of a fee.

The licensed program described in this document and all licensed material available for it are provided by IBMunder terms of the IBM Customer Agreement, IBM International Program License Agreement or any


equivalent agreement between us.

Information concerning non-IBM products was obtained from the suppliers of those products, their publishedannouncements or other publicly available sources. IBM has not tested those products and cannot confirmthe accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on thecapabilities of non-IBM products should be addressed to the suppliers of those products.

If you are viewing this information softcopy, the photographs and color illustrations may not appear.

TrademarksImportant notesThis section contains supplementary detail about speeds, storage, and capacity, as well as othertechnical information.Safety and environmental noticesBe sure to read all caution and danger statements in this document before using this product. Read anyadditional safety information that comes with the server or optional device before you install thedevice. The environmental notices that apply to this product are provided in the IBM EnvironmentalNotices and User Guide, Z125-5823. This guide is located on the IBM System Storage ProductivityCenter Documentation CD.Electronic emission noticesThis section includes the electronic emission statements for the IBM System Storage ProductivityCenter.



TrademarksIBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business MachinesCorp., registered in many jurisdictions worldwide. Other product and service names might be trademarks ofIBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademarkinformation" at http://www.ibm.com/legal/copytrade.shtml.

Adobe is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries.

Itanium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States andother countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other product and service names might be trademarks of IBM or other companies.

Parent topic: Notices





http://www.ibm.com/legal/copytrade.shtml




Important notesThis section contains supplementary detail about speeds, storage, and capacity, as well as other technicalinformation.

Processor speeds indicate the internal clock speed of the microprocessor; other factors also affectapplication performance.CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possiblemaximum.When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1024bytes, MB stands for approximately 1,048,576 bytes, and GB stands for approximately 1,073,741,824bytes.When referring to hard disk drive capacity or communications volume, MB stands for 1,000,000 bytes,and GB stands for 1,000,000,000 bytes. Total user-accessible capacity can vary depending onoperating environments.Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drivesand population of all hard disk drive bays with the largest currently supported drives that are availablefrom IBM®.Maximum memory may require replacement of the standard memory with an optional memory module.IBM makes no representation or warranties regarding non-IBM products and services that areServerProven®, including but not limited to the implied warranties of merchantability and fitness for aparticular purpose. These products are offered and warranted solely by third parties.IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for thenon-IBM products is provided by the third party, not IBM.Some software might differ from its retail version (if available), and might not include user manuals orall program functionality.



Safety and environmental noticesBe sure to read all caution and danger statements in this document before using this product. Read anyadditional safety information that comes with the server or optional device before you install the device. Theenvironmental notices that apply to this product are provided in the IBM Environmental Notices and UserGuide, Z125-5823. This guide is located on the IBM System Storage Productivity Center Documentation CD.

Safety informationBefore installing this product, read the Safety Information.Notices and statements in this documentYou can locate the translated version of any safety notice or statement in this document.Safety noticesUnited Kingdom telecommunications safety requirementOther safety informationIBM® System Storage® Productivity Center has specific requirements for voltage, usage with visual-




display workplace devices, and usage of a telecommunication line cord.Particulate ContaminationThis topic identifies contamination information.



Safety informationBefore installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.




Parent topic: Safety and environmental notices


Notices and statements in this documentYou can locate the translated version of any safety notice or statement in this document.

Important:

Each caution and danger statement in this document is labeled with a number. This number is used to crossreference an English-language caution or danger statement with translated versions of the caution or dangerstatement in the multilingual IBM® Safety Information document which is located on the documentation CDthat came with the product.

For example, if a caution statement is labeled "Statement 1," translations for that caution statement are in theIBM Safety Information document under "Statement 1."

Be sure to read all caution and danger statements in this document before you perform the procedures. Readany additional safety information that comes with the server or optional device before you install the device.

The following notices and statements may be used in this document:

Attention: These notices indicate potential damage to programs, devices, or data. An attention noticeis placed just before the instruction or situation in which damage could occur.Caution: These statements indicate situations that can be potentially hazardous to you. A cautionstatement is placed just before the description of a potentially hazardous procedure step or situation.Danger: These statements indicate situations that can be potentially lethal or extremely hazardous toyou. A danger statement is placed just before the description of a potentially lethal or extremelyhazardous procedure step or situation.



Safety notices

Statement 1

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:






Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of thisproduct during an electrical storm.Connect all power cords to a properly wired and grounded electrical outlet.Connect to properly wired outlets any equipment that will be attached to this product.When possible, use one hand only to connect or disconnect signal cables.Never turn on any equipment when there is evidence of fire, water, or structural damage.Disconnect the attached power cords, telecommunications systems, networks, and modems beforeyou open the device covers, unless instructed otherwise in the installation and configurationprocedures.Connect and disconnect cables as described in the following table when installing, moving, or openingcovers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.2. First, attach all cables to devices.3. Attach signal cables to connectors.4. Attach power cords to outlet.5. Turn device ON.

1. Turn everything OFF.2. First, remove power cords from outlet.3. Remove signal cables from connectors.4. Remove all cables from devices.

Statement 2

CAUTION:When replacing the lithium battery, use only IBM® Part Number 33F8354 or an equivalent type batteryrecommended by the manufacturer. If your system has a module containing a lithium battery, replace it onlywith the same module type made by the same manufacturer. The battery contains lithium and can explode ifnot properly used, handled, or disposed of.Do not:

Throw or immerse into waterHeat to more than 100°C (212°F)Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3

CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, notethe following:

Do not remove the covers. Removing the covers of the laser product could result in exposure tohazardous laser radiation. There are no serviceable parts inside the device.Use of controls or adjustments or performance of procedures other than those specified herein mightresult in hazardous radiation exposure.


DANGERSome laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, andavoid direct exposure to the beam.

Statement 4

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

CAUTION:Use safe practices when lifting.

Statement 5

CAUTION:The power control button on the device and the power switch on the power supply do not turn off theelectrical current supplied to the device. The device also might have more than one power cord. To remove allelectrical current from the device, ensure that all power cords are disconnected from the power source.

Statement 6

CAUTION:Do not place any objects on top of a rack-mounted device unless that rack-mounted device is intended for useas a shelf.

Statement 8


CAUTION:Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached.There are no serviceable parts inside these components. If you suspect a problem with one of these parts,contact a service technician.

Statement 12

CAUTION:The following label indicates a hot surface nearby.

Statement 26

CAUTION:Do not place any object on top of rack-mounted devices.



United Kingdom telecommunications safety requirementNotice to customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to publiccommunications systems in the United Kingdom.






Other safety informationIBM® System Storage® Productivity Center has specific requirements for voltage, usage with visual-displayworkplace devices, and usage of a telecommunication line cord.

The System Storage Productivity Center server is suitable for use on an information technology power-distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition.

Restriction: This product is not suitable for use with visual-display workplace devices according to Clause 2 ofthe German Ordinance for Work with Visual Display Units.Attention: Use a telecommunication line cord that has a size of American wire gauge (AWG) 26 or larger, and islisted by Underwriters Laboratories (UL) or certified by the Canadian Standards Association (CSA).Parent topic: Safety and environmental notices


Particulate ContaminationThis topic identifies contamination information.

Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or incombination with other environmental factors such as humidity or temperature might pose a risk to the serverthat is described in this document. Risks that are posed by the presence of excessive particulate levels orconcentrations of harmful gases include damage that might cause the server to malfunction or ceasefunctioning altogether. This specification sets forth limits for particulates and gases that are intended to avoidsuch damage. The limits must not be viewed or used as definitive limits, because numerous other factors,such as temperature or moisture content of the air, can influence the impact of particulates or environmentalcorrosives and gaseous contaminant transfer. In the absence of specific limits that are set forth in thisdocument, you must implement practices that maintain particulate and gas levels that are consistent with theprotection of human health and safety. If IBM determines that the levels of particulates or gases in yourenvironment have caused damage to the server, IBM may condition provision of repair or replacement ofservers or parts on implementation of appropriate remedial measures to mitigate such environmentalcontamination. Implementation of such remedial measures is a customer responsibility.

Table 1. Limits for particulates and gasesContaminant Limits






Contaminant Limits

Particulate

The room air must be continuously filtered with 40% atmospheric dust spot efficiency(MERV 9) according to ASHRAE Standard 52.21.Air that enters a data center must be filtered to 99.97% efficiency or greater, using high-efficiency particulate air (HEPA) filters that meet MIL-STD-282.The deliquescent relative humidity of the particulate contamination must be more than60%2.The room must be free of conductive contamination such as zinc whiskers.

Gaseous

Copper: Class G1 as per ANSI/ISA 71.04-19853.Silver: Corrosion rate of less than 300 Å in 30 days.

Notes:

1 ASHRAE 52.2-2008 - Method of Testing General Ventilation Air-Cleaning Devices for RemovalEfficiency by Particle Size. Atlanta: American Society of Heating, Refrigerating and Air-ConditioningEngineers, Inc.2 The deliquescent relative humidity of particulate contamination is the relative humidity at which thedust absorbs enough water to become wet and promote ionic conduction.3 ANSI/ISA-71.04-1985. Environmental conditions for process measurement and control systems:Airborne contaminants. Instrument Society of America, Research Triangle Park, North Carolina, U.S.A.



Electronic emission noticesThis section includes the electronic emission statements for the IBM® System Storage® Productivity Center.

Federal Communications Commission statementThis explains the Federal Communications Commission's (FCC) statement.Industry Canada compliance statementAustralia and New Zealand Class A StatementEuropean Union Electromagnetic Compatibility DirectiveGermany Electromagnetic compatibility directiveJapan VCCI Council Class A statementJapan Electronics and Information Technology Industries Association (JEITA) Statement (lessthan or equal to 20 A per phase)Korean Communications Commission (KCC) Class A StatementPeople's Republic of China Class A Electronic Emission statementRussia Electromagnetic Interference (EMI) Class A StatementTaiwan Class A compliance statement






Federal Communications Commission statementThis explains the Federal Communications Commission's (FCC) statement.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant toPart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference when the equipment is operated in a commercial environment. This equipment generates, uses,and can radiate radio frequency energy and, if not installed and used in accordance with the instructionmanual, might cause harmful interference to radio communications. Operation of this equipment in aresidential area is likely to cause harmful interference, in which case the user will be required to correct theinterference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.IBM® is not responsible for any radio or television interference caused by using other than recommendedcables and connectors, or by unauthorized changes or modifications to this equipment. Unauthorized changesor modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this device might not cause harmful interference, and (2) this device must accept any interference received,including interference that might cause undesired operation.

Parent topic: Electronic emission notices


Industry Canada compliance statementThis Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.



Australia and New Zealand Class A StatementAttention: This is a Class A product. In a domestic environment this product might cause radio interference inwhich case the user might be required to take adequate measures.Parent topic: Electronic emission notices









European Union Electromagnetic Compatibility DirectiveThis product is in conformity with the protection requirements of European Union (EU) Council Directive2004/108/EC on the approximation of the laws of the Member States relating to electromagneticcompatibility. IBM® cannot accept responsibility for any failure to satisfy the protection requirementsresulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.

Attention: This is an EN 55022 Class A product. In a domestic environment this product might cause radiointerference in which case the user might be required to take adequate measures.Responsible Manufacturer:

International Business Machines Corp.New Orchard RoadArmonk, New York 10504914-499-1900

European community contact:

IBM Technical Regulations, Department M456IBM-Allee 1, 71137 Ehningen, Germany Tel: +49 7032 15-2937E-mail: [email protected]



Germany Electromagnetic compatibility directiveDeutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur ElektromagnetischenVerträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung derRechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält dieGrenzwerte der EN 55022 Klasse A ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zubetreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBMübernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohneZustimmung der IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohneEmpfehlung der IBM gesteckt/eingebaut werden.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:

"Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-Störungenverursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Mabnahmen zu ergreifen unddafür aufzukommen."






Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten

Dieses Produkt entspricht dem "Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)."Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit vonGeräten (EMVG) (bzw. der EMC EG Richtlinie 2004/108/EG) für Geräte der Klasse A

Dieses Gerät ist berechtigt, in übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE -zu führen.

Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller:

International Business Machines Corp. New Orchard Road Armonk,New York 10504 Tel: 914-499-1900

Der verantwortliche Ansprechpartner des Herstellers in der EU ist:

IBM DeutschlandTechnical Regulations, Department M456IBM-Allee 1, 71137 Ehningen, Germany Tel: +49 7032 15-2937e-mail: [email protected]

Generelle Informationen:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.



Japan VCCI Council Class A statement



Japan Electronics and Information Technology IndustriesAssociation (JEITA) Statement (less than or equal to 20 A perphase)








Korean Communications Commission (KCC) Class A Statement



People's Republic of China Class A Electronic Emissionstatement



Russia Electromagnetic Interference (EMI) Class A Statement










Taiwan Class A compliance statement



Accessibility features for Tivoli Storage Productivity CenterAccessibility features help users who have a disability, such as restricted mobility or limited vision, to useinformation technology products successfully.

Accessibility features

The following list includes the major accessibility features in IBM® Tivoli® Storage Productivity Center:

Tivoli Storage Productivity Center functions are available using the keyboard for navigation instead ofthe mouse. You can use keys or key combinations to perform operations that can also be done using amouse. However, you must use the mouse to navigate the Topology Viewer and report graphs. Standardoperating system keystrokes are used for standard operating system operations.You can use screen readers to read the user interface.The user interface communicates all information independently of color.The IBM Tivoli Storage Productivity Center Information Center, and its related publications areaccessibility-enabled and include the following accessibility features:

The information center is provided in XHTML 1.0 format, which is viewable in most Webbrowsers. XHTML allows you to view documentation according to the display preferences set inyour browser. With XHTML, you can use screen readers and other assistive technologies.All documentation for Tivoli Storage Productivity Center is available in Adobe® PortableDocument Format (PDF) using the Adobe Acrobat Reader. You can access the PDFs from thePrintable PDFs topic in the information center athttp://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp.All images are provided with alternative text, so that users with vision impairments canunderstand the contents of the images.

Keyboard navigation







This product uses standard Microsoft® Windows® navigation keys.

Interface information

Click Preferences > Look and Feel to select how to display the Tivoli Storage Productivity Center userinterface. To do so, complete the following steps:

1. Start the Tivoli Storage Productivity Center user interface.2. Click Preferences > Look and Feel to change the visual appearance of the user interface to best suit

your visual needs:Windows ClassicWindowsCDE/MotifMetal

IBM and accessibility

See the IBM Human Ability and Accessibility Center Web site for more information about the commitment thatIBM has to accessibility.



GlossaryThis glossary includes terms and definitions for the IBM® System Storage® Productivity Center.

The following cross-references are used in this glossary:

See refers the reader from a term to a preferred synonym, or from an acronym or abbreviation to thedefined full form.See also refers the reader to a related or contrasting term.

To view glossaries for other IBM products, go to http://www.ibm.com/software/globalization/terminology/.

1UA unit of measurement that equals 1.75 inches in height and is one unit of space between shelves on arack.

agentAn entity that represents one or more managed objects by sending notifications regarding the objectsand by handling requests from servers for management operations to modify or query the objects.

authenticationThe security service that provides proof that a user of a computer system is genuinely who that personclaims to be. Common mechanisms for implementing this service are passwords and digital signatures.Authentication is distinct from authorization; authentication is not concerned with granting or denyingaccess to system resources. See also authorization.

authorizationThe process of granting a user, system, or process either complete or restricted access to an object,resource, or function.


http://www.ibm.com/able



http://www.ibm.com/software/globalization/terminology/

CIMSee Common Information Model.

CIM agentThe code that consists of common building blocks that can be used instead of proprietary software ordevice-specific programming interfaces to manage devices that are compliant with the CommonInformation Model (CIM).

CIMOMSee CIM object manager.

CIM object manager (CIMOM)The common conceptual framework for data management that receives, validates, and authenticatesthe CIM requests from the client application. It then directs the requests to the appropriate componentor service provider.

clusterUp to four pairs of IBM System Storage SAN Volume Controller nodes that provide a singleconfiguration and service interface.A partition capable of performing all DS8000® series functions.

Common Information Model (CIM)An implementation-neutral, object-oriented schema for describing network management information.The Distributed Management Task Force (DMTF) develops and maintains CIM specifications.

Configuration UtilityA utility in the Tivoli® Storage Productivity Center that enables a user to configure and administer theIBM System Storage DS8000 and other storage subsystems by adding and managing elementmanagers.

consoleA user interface to a server, for example, the interface provided on a personal computer.

data collectionThe process of obtaining performance and availability monitoring data and providing that data to ametric evaluator. Examples of data collectors include DNS probes, Web page analyzers, or databaseanalyzers. See also discovery.

discoveryThe process of finding resources within an enterprise, including finding the new location of monitoredresources that were moved. Discovery includes the detection of changes in network topology, such asnew and deleted nodes or new and deleted interfaces. See also discovery interval and schedule.

domain nameIn Internet communications, a name of a host system. A domain name consists of a sequence ofsubnames that are separated by a delimiter character, for example, www.ibm.com. See also DomainName System.

domain name serverIn Internet communications, a server program that supplies name-to-address conversion by mappingdomain names to IP addresses.

Domain Name System (DNS)The distributed database system used to map domain names to IP addresses. See also domain name.

DNSSee Domain Name System.

EIA unitA unit of measure, established by the Electronic Industries Association, equal to 4.45 millimeters(0.175 inches).

EIASee Electrical Industries Association.

Electronic Industries AssociationAn organization of electronics manufacturers that advances the technological growth of the industry,represents the views of its members, and develops industry standards.

element


A component of a storage infrastructure. For example, an element can be a storage system, a switch, ora virtualization appliance.

element managerAn application that is used for remotely configuring and managing a specific component of a storageinfrastructure. See also element.

enclosureA free-standing structure or frame that can hold multiple servers and expansion units.

Enterprise Systems Connection (ESCON)A set of IBM products and services that provides a dynamically connected environment using opticalcables as a transmission medium.

ESCONSee Enterprise Systems Connection.

EthernetA packet-based networking technology for local area networks (LANs) that supports multiple accessand handles contention by using Carrier Sense Multiple Access with Collision Detection (CSMA/CD) asthe access method. Ethernet is standardized in the IEEE 802.3 specification.

eventAn occurrence of significance to a task or system. Events can include completion or failure of anoperation, a user action, or the change in state of a process.

fabricA complex network of hubs, switches, adapter endpoints, and connecting cables that support acommunication protocol between devices. For example, fibre channel uses a fabric to connect devices.

fibre channelA technology for transmitting data between computer devices. It is especially suited for attachingcomputer servers to shared storage devices and for interconnecting storage controllers and drives.

FICONSee fibre channel connection.

fibre channel connectionA fibre-channel communication protocol designed for IBM mainframe computers and peripherals.

FlashCopy®An optional feature of the Storage System DS family that can make an instant copy of data, that is, apoint-in-time copy of a volume.

fuzzy copyA backup version or archived copy of a file that might not accurately reflect the original contents of thefile, because it was backed up or archived when the file was being modified.

Global CopyAn optional capability of the DS8000 remote mirror and copy feature that maintains a fuzzy copy of alogical volume on the same DS8000 storage unit or on another DS8000 storage unit. In other words, allmodifications that any attached host performs on the primary logical volume are also performed on thesecondary logical volume at a later point in time. The original order of update is not strictly maintained.See also remote mirror and copy and Metro Mirror.

Global MirrorAn optional capability of the remote mirror and copy feature that provides a two-site extended-distance remote copy. Data that is written by the host to the storage unit at the local site isautomatically maintained at the remote site. See also Metro Mirror, remote mirror and copy, and GlobalCopy.

Globally Unique Identifier (GUID)An algorithmically determined number that uniquely identifies an entity within a system.

graphical user interface (GUI)A type of computer interface that presents a visual metaphor of a real-world scene, often of a desktop,by combining high-resolution graphics, pointing devices, menu bars and other menus, overlappingwindows, icons and object-action relationship.

GUI


See graphical user interface.GUID

See Globally Unique Identifier.Hardware Management Console (HMC)

A system that controls managed systems, including the management of logical partitions. Using serviceapplications, the HMC communicates with managed systems to detect, consolidate, and sendinformation to IBM for analysis.

HMCSee Hardware Management Console.

hostA computer that is connected to a network and that provides an access point to that network. The hostcan be a client, a server, or both a client and server simultaneously.

host nameIn Internet communication, the name given to a computer. The host name might be a fully qualifieddomain name such as mycomputer.city.company.com, or it might be a specific subname such asmycomputer. See also host system.

host systemA computer, either mainframe (S/390 or zSeries) or open-system, that is connected to the ESS. S/390or zSeries hosts are connected to the ESS through ESCON or FICON interfaces. Open-systems hosts areconnected to the ESS by the Small Computer System Interface (SCSI) or the fibre-channel interface.

hubA fibre channel device that connects nodes into a logical loop by using a physical star topology.

in-bandPertaining to signals that are carried within the telephony voice channel.

Internet Protocol (IP)A protocol that routes data through a network or interconnected networks. This protocol acts as anintermediary between the higher protocol layers and the physical network. See also TransmissionControl Protocol/Internet Protocol.

IPSee Internet Protocol.

IP addressA unique address for a device or logical unit on a network that uses the Internet Protocol standard.

jobA unit of work within a run for a schedule. One run may have multiple jobs. For example, a systemprobe schedule has one job created per system in its definition.

launch descriptor fileAn XML file that describes the menus and the detailed uniform resource locators (URLs) forapplications. A launch descriptor file is required to enable the launch-in-context feature for the device.

launch-in-contextA feature that enables a user to access external applications from the Tivoli Storage Productivity CenterGUI.

LDAPSee Lightweight Directory Access Protocol.

Lightweight Directory Access Protocol (LDAP)An open protocol that uses TCP/IP to provide access to directories that support an X.500 model andthat does not incur the resource requirements of the more complex X.500 Directory Access Protocol(DAP). For example, LDAP can be used to locate people, organizations, and other resources in anInternet or intranet directory.

Lightweight Third Party Authentication (LTPA)An authentication framework that allows single sign-on across a set of Web servers that fall within anInternet domain.

LTPASee Lightweight Third Party Authentication.


managed hostA host that is managed by Tivoli Storage Productivity Center and one or more active in-band agents.

Management Information Base (MIB)In the Simple Network Management Protocol (SNMP), a database of objects that can be queried or setby a network management system.

Metro MirrorA function of the remote mirror and copy feature that constantly updates a secondary copy of a volumeto match changes made to a source volume. See also remote mirror and copy and Global Copy.

Metro Global MirrorA three-site, high availability, disaster recovery solution. Metro Global Mirror uses synchronousreplication to mirror data between a local site and an intermediate site, and asynchronous replicationto mirror data from an intermediate site to a remote site.

MIBSee Management Information Base.

navigation treeA hierarchical structure that is used to access information.

password toolA software application that manages the Administrator password and the host authentication passwordso that they can be changed as one.A software application that manages the DB2 user password, DB2 service password, and WebSphereuser password so that they can changed as one.

persistenceA characteristic of data that is maintained across session boundaries, or of an object that continues toexist after the execution of the program or process that created it, usually in nonvolatile storage suchas a database system.

pingA job that tracks the availability of assets and that is performed by an agent. Several ping jobs can beused to monitor the availability of any computer or subset of computers in the network. See alsoschedule.

poolA named set of storage volumes that is the destination for storing client data.

probeA job that itemizes and creates an inventory of assets, such as computers, controllers, disk drives, filesystems, and logical units, and that is performed by an agent. Several probe jobs can be used on anycomputer or subset of computers. See also schedule.

rackSee enclosure.

RAIDSee Redundant Array of Independent Disks.

Redundant Array of Independent Disks (RAID)A collection of two or more disk physical drives that present to the host an image of one or more logicaldisk drives. In the event of a single physical device failure, the data can be read or regenerated from theother disk drives in the array due to data redundancy.

remote consoleA display device that qualifies as a system console but is not directly attached to a system.

remote mirror and copyA feature of a storage server that constantly updates a secondary copy of a logical volume to matchchanges made to a primary logical volume. The primary and secondary volumes can be on the samestorage server or on separate storage servers. See also Global Mirror, Metro Mirror, and Global Copy.

runA single invocation of a schedule. A schedule that collects data multiple times has multiple runs. Forexample, a scan schedule that collects data daily has seven runs per week.

SAN


See storage area network.scan

A job that monitors the usage and consumption of your storage and the constraints and that isperformed by an agent. Several scan jobs can be used to monitor the file systems on any computer orsubset of computers. See also schedule.

scheduleA definition of a monitoring task that collects data about storage resources. Monitoring tasks includescans, probes, pings, discovery, and performance monitors. For example, define a probe schedule tocollect data about storage systems; define a scan schedule to collect file-level information about hosts.

SCSISee Small Computer System Interface.

Simple Network Management Protocol (SNMP)A set of protocols for monitoring systems and devices in complex networks. Information aboutmanaged devices is defined and stored in a Management Information Base (MIB).

single sign-onAn authentication process in which a user can access more than one system or application by enteringa single user ID and password.

Small Computer System Interface (SCSI)A standard used by computer manufacturers for attaching peripheral devices (such as tape drives, harddisks, CD-ROM drives, printers, and scanners) to computers (servers).

SMI-SSee Storage Management Initiative Specification.

SNMPSee Simple Network Management Protocol.

storage area network (SAN)A dedicated storage network tailored to a specific environment, combining servers, storage products,networking products, software, and services.

Storage Management Initiative Specification (SMI-S)A design specification developed by the Storage Networking Industry Association (SNIA) that specifiesa secure and reliable interface with which storage management systems (SMSs) can identify, classify,monitor, and control physical and logical resources in a storage area network (SAN). The interfaceintegrates the various devices to be managed in a storage area network (SAN) and the tools used tomanage them.

Storage Networking Industry Association (SNIA)An alliance of computer vendors and universities that focus on developing and promoting industrystandards for storage networks.

storage poolAn aggregation of storage resources on a SAN that have been set aside for a particular purpose.

subsystemA secondary or subordinate system, usually capable of operating independently of, or asynchronouslywith, a controlling system.

switchA network infrastructure component to which multiple nodes attach. Unlike hubs, switches typicallyhave internal bandwidth that is a multiple of link bandwidth, and the ability to rapidly switch nodeconnections from one to another. A typical switch can accommodate several simultaneous full linkbandwidth transmissions between different pairs of nodes. Contrast with hub.

systemA functional unit, consisting of one or more computers and associated software, that uses commonstorage for all or part of a program and also for all or part of the data necessary for the execution of theprogram. A computer system can be a stand-alone unit, or it can consist of multiple connected units.

tokenThe basic syntactic unit of a computing language. A token consists of one or more characters, excludingthe blank character and excluding characters within a string constant or delimited identifier.


topologyThe physical or logical mapping of the location of networking components or nodes within a network.Common network topologies include bus, ring, star, and tree.

virtualizationIn the storage industry, a concept in which a pool of storage is created that contains several disksubsystems. The subsystems can be from various vendors. The pool can be split into virtual disks thatare visible to the host systems that use them.

volumeA discrete unit of storage on disk, tape or other data recording medium that supports some form ofidentifier and parameter list, such as a volume label or input/output control. See also storage pool.

zoneA segment of a SAN fabric composed of selected storage device nodes and server nodes. Only themembers of a zone have access to one another.



PublicationsThis section lists publications in the IBM® Tivoli® Storage Productivity Center library and other relatedpublications. It also describes how to access publications online, how to order publications, and how tosubmit comments on publications.

The publications are available from the IBM publications center athttp://www.ibm.com/shop/publications/order.

Accessing publications onlinePublications for this product and other related products are available online.IBM RedbooksThe IBM Redbooks® are books on specialized topics.Translated publicationsTranslated publications are available from the information center which is available in certaintranslated languages. It is displayed in the language that is appropriate for the browser locale setting.


Accessing publications onlinePublications for this product and other related products are available online.

Information about installing, configuring, upgrading, and uninstalling the IBM® System Storage® ProductivityCenter and related products is available online. Use Table 1 to view and download these publications.Translated documents are available for some products.




http://www.ibm.com/shop/publications/order



Table 1. Locations of publications for System Storage Productivity Center and relatedproducts

Product Online location (see Note)

IBM System Storage ProductivityCenter

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. Inthe left navigation pane, click System Storage Productivity Center.

To obtain PDF documents, click System Storage Productivity Center >Printable documentation.

To view previous versions of the IBM System Storage ProductivityCenter Information Center, in the left navigation pane, click PreviousVersions and click the version that you want to view (for example,1.3.2, 1.3.1, or 1.3).

IBM Tivoli® Storage ProductivityCenterandIBM Tivoli Storage ProductivityCenter for Replication

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. Inthe left navigation pane, click IBM Tivoli Storage Productivity Center.

To obtain PDF documents, click IBM Tivoli Storage Productivity Center> Printable documentation.

To view previous versions of the IBM Tivoli Storage Productivity CenterInformation Center and the IBM Tivoli Storage Productivity Center forReplication Information Center, in the left navigation pane clickPrevious Versions and click the version that you want to view (forexample, 4.1.1, 4.1, or 3.4.1).

IBM Tivoli Storage ProductivityCenter for Replication for Systemz®

http://publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp. Inthe left navigation pane, click IBM Tivoli Storage Productivity Center forReplication for System z.

To obtain PDF documents, click IBM Tivoli Storage Productivity Centerfor Replication for System z > Printable documentation.

To view previous versions of the IBM Tivoli Storage Productivity Centerfor Replication Information Center, in the left navigation pane clickPrevious Versions and click the version that you want to view (forexample, 4.1.1, 4.1, or 3.4.1).

IBM System Storage DS3000, IBMSystem Storage DS4000®, or IBMSystem Storage DS5000

http://www.ibm.com/support/entry/portal/.

IBM System Storage DS8000® http://publib.boulder.ibm.com/infocenter/dsichelp/ds8000ic/index.jsp

IBM System Storage SAN VolumeController


IBM DB2® Database for Linux®,UNIX®, and Windows®

http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp








http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.common.doc/doc/r0008264.html

Product Online location (see Note)

Note: If you print PDF documentson other than letter-sized paper, inthe Print window select Fit toPrintable Area in the Page Scalingfield. This option is available whenyou click File > Print. Fit toPrintable Area ensures that thefull dimensions of a letter-sizedpage print on the paper that youare using.

Parent topic: Publications


IBM RedbooksThe IBM® Redbooks® are books on specialized topics.

You can order publications through your IBM representative or the IBM branch office serving your locality. Youcan also search for and order books of interest to you by visiting the IBM Redbooks home page athttp://www.redbooks.ibm.com/redbooks.

For information about IBM Tivoli® Storage Productivity Center, see IBM Tivoli Storage Productivity Center V4.1Release Guide. Search for SG24-7725.



Translated publicationsTranslated publications are available from the information center which is available in certain translatedlanguages. It is displayed in the language that is appropriate for the browser locale setting.

When a locale does not have a translated version, the Information Center is displayed in English, which is thedefault language. Translations of the PDFs are available when the Information Center is translated.

Contact your service representative for more information about the translated publications and whethertranslations are available in your language.





http://www.redbooks.ibm.com/redbooks







IBM System Storage Productivity Center 1.4.0.1

Documents