IBM Notes Traveler Best Practices

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Open Mic on

IBM Notes Traveler Best Practices

Date: 11 July, 2013

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| 2013 IBM Corporation22

Open Mic Team

Jayesh Parmar - IBM ICS Support engineer

Presenter

Shrikant hire - IBM ICS Support engineer

Presenter

!an"it !ai - IBM ICS S#$

%o&ussing on entire 'otes()omino

Jaya*e+ !a"en,ran - IBM ICS S#$

%o&ussing on entire 'otes()omino

ansra" Ma+i - IBM ICS S#$ %o&ussing on 'otes()omino

.inayak $a*argeri / IBM ICS Support

%a&i+itator or pen Mi&s

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| 2013 IBM Corporation33

Agenda Items

Basi& $ra*e+er &omman,s

Monitoring 'otes $ra*e+er Ser*er

$ra*e+er &omman, in ,epth

%ine $uning the 'otes $ra*e+er ser*er

'otes $ra*e+er perorman&e issues on .M

$ips

)ata to gather in &ase o pro+em

!eeren&e

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Load traveler $o start the 'otes $ra*e+er ser*er task

Tell Traveler Shutdown Stops the ser*er rom a&&epting ne5 5ork re6uests7 a++o5s &urrent 5ork to&omp+ete7 an, then 6uits8

Tell Traveler Quit $he shut,o5n &omman, 5aits or any pen,ing syn&s to &omp+ete an, then 6uits8 $he6uit &omman, ,oes not 5ait or any pen,ing syn&s to &omp+ete an, 6uits in a mu&h shorter amount otime8 $he ,eau+t 6uit time or shut,o5n is 300 se&on,s7 an, 40 se&on,s or 6uit8 9ou &an o*erri,e the,eau+t shut,o5n an, 6uit time y setting the notes8ini parameters NTS_MAINTASK_SHUTDOWN_WAIT_TIME

an,NTS_MAINTASK_QUIT_WAIT_TIME8$he *a+ues are in se&on,s

Retart Ta! Traveler $o restart the 'otes $ra*e+er task

Tell Traveler Hel" )isp+ays e+p topi&s

Tell Traveler #erion )isp+ays the *ersion inormation or the IBM 'otes $ra*e+er ser*er8

Tell Traveler A$tive )isp+ays the users 5ho are &urrent+y syn&hroni:ing 5ith the ser*er8

Tell Traveler Uer)isp+ays the users a++o&ate, on the ser*er8 $his is useu+ in an en*ironment orun,erstan,ing ho5 users are sprea, o*er the *arious ser*ers8 $his is not a spe&ii& &omman,8

Basic Traveler Commands:

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Tell Traveler Se$urit% AllStatu )isp+ays status o a++ users an, ,e*i&es

Tell Traveler Se$urit% tatu uer )isp+ays status o user an, ,e*i&es o5ne,

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Tell Traveler Stat &lear C+ears the IBM 'otes $ra*e+er ser*er statisti&s

Tell Traveler Thread )isp+ay ser*er threa, poo+s an, threa, inormation

Tell Traveler Se$urit% Delete devi$e uer !emo*es the ,e*i&e

Tell Traveler Reet devi$e uer %or&es a syn& reset or a ,e*i&e

Tell Traveler Delete devi$e uer )e+etes a++ ,ata asso&iate, 5ith the spe&iie, user7 in&+u,ing a++ ,e*i&eproi+es

Tell Traveler Mailre"li$a how uer Sho5s &urrent mai+ rep+i&a inormation eing use, y IBM 'otes$ra*e+er or the user

Tell Traveler du'" uer )umps the inormation aout the spe&iie, user to a i+e

!eeren&e@http@((555-108+otus8&om(+,,(,omino5iki8ns(p)o&.ie5er8spD+ookup'ameE,ministeringFIBMF'otesF$ra*e+erF?

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Monitoring Notes Traveler Server:

In 'otes $ra*e+er *ersion o+,er than ?807 'otes $ra*e+er task &an e monitore, using the )omino,ministrator &+ient y mo,iying the ,oma,min8ns on the +o&a+ ma&hine8

)etai+e, step o ho5 to a,, tra*e+er task to monitoring 5in,o5 is mentione, in the reeren&e !

KShow Ta!L &omman, on ser*er &onso+e 5i++ re*ea+ 5hether 'otes $ra*e+er task is up an, running

!eeren&e @ https@((555-3048im8&om(support(,o&*ie585ssDui,Es5g21;N?3N

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$o ,etermine i 'otes $ra*e+er Ser*er is operating norma++y7 an, reports the resu+ts o the &he&k to the

a,ministrator8

Tell traveler stat show

$he &omman, Otell traveler tat howO 5i++ gi*e inormation aout the statisti&s that 'otes $ra*e+ermaintains8

)omino program ,o&ument &an e use, to esta+ish regu+ar output o $ra*e+er ser*er statisti&s an,usage8

!eeren&e @ http@((555-018im8&om(support(,o&*ie585ssDui,Es5g2113;?N

Monitoring Notes Traveler Server (continued..

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In,i&ator=sA to te++ me the tra*e+er ser*er is in goo, hea+th or other5iseDTell traveler status

$he status +e*e+s are@

reen @ 'o Issues

9e++o5 @ Possi+e issues that shou+, e in*estigate,

!e, @ Criti&a+ issues that shou+, e a,,resse,$he pro+em inormation or 9e++o5 an, !e, status is in&orporate, in the &omman, output8

!"ample (console o#p

tell traveler status

()*+,-../*0+&1,2 The I3M Note Traveler ta! ha 4een runnin5 in$e Tue 6un )7 ).-/8-/. IST ).+/9

()*+,-../*0+&1,2 The I3M Note Traveler availa4ilit% inde: i $urrentl% +.. while ervi$in5 ) uer9

()*+,-../*0+&1,2 There have 4een no u$$e;ul devi$e %n$ in$e I3M Note Traveler wa tarted9

()*+,-../*0+&1,2 The overall tatu o; I3M Note Traveler i

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Tell traveler status

Perorms &he&ks to ,etermine i otus 'otes $ra*e+er Ser*er is operating norma++y7 an, reports theresu+ts o the &he&k to the a,ministrator8

Qg@

(.8+=-...10./>=2 tell traveler status(.8+=-73AA0.87=2 .7?)/?).+/ .,-+/-.. @M Re'ote $onole $o''and iued 4% do'inoad'?A$'e- tell travelertatu

(++&,-*AD=0A1/.2 The Lotu Note Traveler ta! ha 4een runnin5 in$e Thu Ma% ) ++-/8-+, IST ).+/9(++&,-*AD=0A1/.2 The lat u$$e;ul devi$e %n$ wa on Wed Ma%)) +8-+)-,1 IST ).+/9(++&,-*AD=0A1/.2 Yellow Status Messages(++&,-*AD=0A1/.2 The re"one ti'e ;or o"enin5 data4ae on 'ail erver &Ndo'ino?OA$'e area4ove the a$$e"ta4le threhold9

(++&,-*AD=0A1/.2 Red Status Messages(++&,-*AD=0A1/.2 The nu'4er o; a$tive HTT@ $onne$tion i +,7 "er$ent o; the +.. availa4le HTT@thread9(++&,-*AD=0A1/.2 The "ea! nu'4er o; HTT@ $onne$tion i )/1 "er$ent o; the +.. availa4le HTT@thread9[11C4:7AD8-A!"# The overall status o$ %otus &otes Traveler 's Red(

Traveler Command in dept$:

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Undertandin5 Bellow and Red tatu 'ea5e

!esponse $ime or opening )B G $$P threa,s@

RConsole Message:$he response times or opening ,ataases on mai+ ser*er mai+ ser*ernameT are ao*e the a&&epta+e thresho+,8

RCorrective action:

Che&k or net5ork ,e+ays et5een the otus 'otes $ra*e+er ser*er an, mai+ ser*er8 #ith he+p o ping uti+ity sen,ing +arge pa&kets =ping -n 100 -+ N1?2 ipa,,ress -tA #ith he+p o tra&ert uti+ity in 5in,o5s an, tra&eroute in inu

RConsole Message:$he numer o a&ti*e $$P &onne&tions is &urrent per&entageT per&ent othe a*ai+a+e $$P threa,s =$$P $hrea,sTA8

$he peak numer o $$P &onne&tions is peak per&entageT per&ent o the a*ai+a+e $$Pthrea,s =$$P $hrea,sTA8

RCorrective action:

In&rease the numer o http threa,sMo*e some o the users to another IBM 'otes $ra*e+er ser*er8

Traveler Command in dept$: (continued..

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;03 Syn& Qrror7 'on-;03 syn& Qrror G )S or PS threa,s ha*e run or a O+ongperio,O o time@

RConsole Message:$here ha*e een numer o ;03 !CT ,e*i&e syn& ai+ures e&ause theser*er is too usy an, returne, status &o,e ;038

RCorrective action:Qither in&rease the memory7 or mo*e some o the users to another otus'otes $ra*e+er ser*er8

RConsole Message:$here ha*e een numer o error &o,e other than ;03 !CT ,e*i&e syn&ai+ures or reasons other than the ser*er is too usy8

R%ro&a&le cause:$here are net5ork &onne&ti*ity issues et5een otus 'otes $ra*e+er ser*eran, the userUs ,e*i&e=sA8

RConsole Message:ser nameT on threa, nameT has een running or T minutes8

RCorrective action:Persistent ye++o5 &on,itions might in,i&ate a s+o5 mai+ ser*er or an o*er+oa,e, $ra*e+er ser*er8Monitor an, +ook or other status &on,itions that might ha*e a etter in,i&ation o a ,iagnosis8!estart the $ra*e+er ser*i&e8 $here is a goo, &han&e this 5i++ re6uire a &omp+ete )omino ser*errestart an, you may nee, to ki++ the )omino ser*er in or,er or it to shut,o5n &omp+ete+y

Traveler Command in dept$: (continued..

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Memory sage7 )isk Spa&e G CP sage@

RConsole Message:$he &urrent nati*e memory usage is &urrent per&entageT per&ent o thea*ai+a+e memory8

RCorrective actions:.eriy 5hether too many $$P $hrea,s are a++o&ate,8!e,u&e the numer o app+i&ations running on the )omino ser*er8|!e,u&e the numer o IBM 'otes $ra*e+er users on the ma&hines8Issue Ctell traveler 'e'&omman, to see the history o memory8

RConsole Message:)isk spa&e or +o&ationT has VT per&ent ree8

RCorrective action:!emo*e unnee,e, i+es to in&rease ree ,isk spa&e8

RConsole Message:$he otus 'otes $ra*e+erUs CP usage is &urrent per&entageT per&ent o*erthe +ast minutesT minutes o pro&essing8

RCorrective actions:

!e,u&e the numer o app+i&ations running on the )omino ser*er8

!e,u&e the numer o otus 'otes $ra*e+er users on the ma&hines8

Traveler Command in dept$: (continued..

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'eerence:

$ttp:##)))*+,.lotus.com#ldd#domino)i-i.ns#"poc/ie)er."sp0loo-upName1Administering2IBM2Notes2Traveler234action1openocument5res6title1Status6commands6A35content1pdcontent

Traveler Command in dept$: (continued..

C$ec-#T$res$old 7ello) 'ed!esponse time or opening )B 10V ;V

$$P Current G Peak Conne&tions W N0V W ?0V

)e*i&e syn& ai+ures ;03 W ;V W 10V

)e*i&e syn& ai+ures non-;03 W ;V W 10V

$hrea, run time =minutesA W 30 min W 120 min

Current Memory ='ati*eA W N;V W ?;V

)isk Spa&e X 1;V X ;V

CP ti+i:ation >0V ?0V

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Tell traveler stat show

)isp+ays the otus 'otes $ra*e+er ser*er statisti&s8ist o a++ the $ra*e+er statisti&s that ha*e een &o++e&te, sin&e the stats 5ere +ast reset =the statisti&sare automati&a++y reset ea&h time the $ra*e+er pro&ess is restarte,A8

CP8P&t8Xu&ketW

$ra*e+er &he&ks the CP usage on a perio,i& asis8 $his stat is a histogram sho5ing ho5 many timesthe CP per&entage 5as in the spe&iie, range or u&ket8 $he u&ket *a+ues are O000-010O7 O010-020O7O020-030O7 O030-040O7 O040-0;0O7 O0;0-00O7 O00-0>0O7 O0>0-0N0O7 O0N0-0?0O7 O0?0-100O8

Qamp+e7 CP8P&t8040-0;0 5ou+, sho5 the numer o times7 CP usage 5as et5een 40V an, ;0V

ther 5ay to in, the CP uti+i:ation y tra*e+er task@

Show tat "lat;or'9"ro$e9travelerF()81&-...*0)/7.2 @lat;or'9@ro$e9traveler9+9@$t&"uUtil ,=

how tat erver9$"u9$ount()81&-...*0)/7.2 Server9&@U9&ount ,

,=?, G +) &@U ua5e 4% traveler ta!

Traveler Command in dept$: (continued..

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Tell traveler stat show

)C8)BHPQ'8$ime8istogram8Xser*erW8Xu&ketW

istogram o the time spent =in se&on,sA to open a ,ataase on the gi*en ser*er using the )ominoJa*a PI &a++8

Ser*er is the name o the )omino ser*er on 5hi&h the ,ataase 5as opene,8 Bu&kets are O000-001O7

O001-002O7 O002-00;O7 O00;-010O7 O010-030O7 O030-00O7 O00-120O7 O120-InO8

s an eamp+e7

)C8)BHPQ'8$ime8istogram8C'E)omino1(E&me800;-010 E 21)C8)BHPQ'8$ime8istogram8C'E)omino1(E&me800-120 E >)C8)BHPQ'8$ime8istogram8C'E)omino1(E&me8120-In E 1>

$he ao*e statisti&s 5ou+, sho5 the numer o times the ,ataase on ser*er )omino1(&me 5asopene, in respe&ti*e time rames

Traveler Command in dept$: (continued..

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Tell traveler stat show

)ataase8Yuery8istogram8u,Se+e&t8Xu&ketW

istogram o the time spent =in se&on,sA to ee&ute the +ookup o a user against $ra*e+erUs interna+,ataase8 high numer in the +arger u&ket in,i&ates the nee, or a ,erag8

s an Qamp+e7

Z2>;N@;>04-;3;N[ )ataase8Yuery8istogram8u,Se+e&t8000-001 E 143?0Z2>;N@;>04-;3;N[ )ataase8Yuery8istogram8u,Se+e&t8001-002 E 4Z2>;N@;>04-;3;N[ )ataase8Yuery8istogram8u,Se+e&t8002-00; E 2

Simi+ar Inormation aout the ao*e statisti&s is &o*ere, in the %ine $uning se&tion o )ataase,eragmentation

Traveler Command in dept$: (continued..

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Tell traveler stat showeviceS8nc.Count stats

o*e statisti&s is the numer o ,e*i&e syn&hroni:ationUs that ha*e inishe, 5ith *arious return &o,es=)e*i&eSyn&8Count8:::A8 $he return &o,es are@

200 - Su&&essu+40N - )e*i&e ,i, not respon, eore the ser*er terminate, the session

40? - )e*i&e starte, a ne5 session 5hi&h &ause, this session to e terminate,;00 - nkno5n Qrror;03 - Ser*er Busy

T$read%ool.9etT$readela8Time $istogram

9ou &an see i there is a +ong ,e+ay eore a ,e*i&e syn&hroni:ation threa, is a++o&ate,8 $his is an eamp+e o a,e*i&e syn&hroni:ation threa, histogram@

$hrea,Poo+8et$hrea,)e+ay$ime8)S800-02 E ;>10>1$hrea,Poo+8et$hrea,)e+ay$ime8)S802-0; E 4;$hrea,Poo+8et$hrea,)e+ay$ime8)S80;-10 E 2?$hrea,Poo+8et$hrea,)e+ay$ime8)S810-In E 1>

In this eamp+e the irst +ine in,i&ates that the ma"ority o the ,e*i&e syn&hroni:ation starts in the 0 to 2 se&on, range8$his imp+ies that the &urrent ,e*i&e threa, &ount is sui&ient or the +oa,8

Traveler Command in dept$: (continued..

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Tell traveler Me)or* + Tell Traveler Me) Show

)isp+ays the amount o memory that IBM 'otes $ra*e+er is using an, ho5 mu&h memory isree or use

$ips@n asis o the &omman, output7 the Ja*a usage may *ary an, *a+ue o it &an e set a&&or,ing+y8

!e&ommen,ation@n 4 it #in,o5s Ser*er G 1000 users@ Set Ja*a memory to 204N MBn 4 it #in,o5s Ser*er G 2000 users@ Set Ja*a memory to 40? MB

Traveler Command in dept$: (continued..

T l C d i d t$ ( ti d

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Tell traveler ,ser user

$he e+o5 &omman, ,isp+ays a++ the inormation an, ,e*i&es asso&iate, 5ith the spe&iie, user8 $his&omman, a+so *a+i,ates 5hether the user is &orre&t+y &onigure, or IBM 'otes $ra*e+er ser*er8

tell traveler uer note ad'inZ20)0@0031-2;?4[ IBM 'otes $ra*e+er has *a+i,ate, that it &an a&&ess the ,ataase mai+(na,min8ns8 X-- access rig$ts to t$e user mail ileZ20)0@0031-2;?4[ Qn&rypting7 ,e&rypting an, signing messages are not

ena+e, e&ause the 'otes I) is not in the mai+ i+e or the I) *au+t8 X-- )$et$er user is a&le to send# receive encr8ptedmail messages

Z20)0@0031-2;?4[ Canoni&a+ 'ame@ C'E'otes ,min(E&meZ20)0@0031-2;?4[ Internet ,,ress@ nu++Z20)0@0031-2;?4[ ome Mai+ Ser*er@ C'ESer*er(E&meZ20)0@0031-2;?4[ ome Mai+ %i+e@ mai+(na,min8nsZ20)0@0031-2;?4[ Current Mai+ Ser*er@ C'ESer*er(E&me !e+ease ?80 X-- user mail ile details and mail replicasZ20)0@0031-2;?4[ Current Mai+ %i+e@ mai+(na,min8nsZ20)0@0031-2;?4[ Mai+ %i+e !ep+i&as@ ZC'ESer*er(E&me7 mai+(na,min8ns[Z20)0@0031-2;?4[ C or 'otes ,min(&me@ &&essEManager Capai+itiesE&reate7up,ate7rea,7,e+ete7&opy Missing Capai+itiesEnoneZ20)0@0031-2;?4[ C or Ser*er(&me@ &&essEManager Capai+itiesE&reate7up,ate7rea,7,e+ete7&opy Missing Capai+itiesEnoneZ20)0@0031-2;?4[ 'otes I)@ Mai+ %i+e ,oes not &ontain the 'otes I)8Z20)0@0031-2;?4[ uto Syn& ser State@ Monitoring ,isa+e,Z20)0@0031-2;?4[ ast Prime Syn&@ Sun,ay7 May 1?7 2013 2@4N@3 PM IS$ X-- inormation a&out t$e last prime s8nc timeZ20)0@0031-2;?4[ Banne, )o&uments@ 0

Z20)0@0031-2;?4[ )e*i&es@Z20)0@0031-2;?4[ )e*i&e I)@ n,roi,H;3e1e;N?3N0

Z20)0@0031-2;?4[ )e*i&e )es&ription@ samsung $-S;30@n,roi, 2838@IBM 'otes $ra*e+er(?808080 201303041;3>Z20)0@0031-2;?4[ Se&urity Po+i&y Status@ 'o po+i&yZ20)0@0031-2;?4[ Se&urity State@ C+earZ20)0@0031-2;?4[ ppro*a+ State@ 'ot re6uire,Z20)0@0031-2;?4[ ast Syn&@ Sun,ay7 May 1?7 2013 2@0@32 PM IS$ X-- inormation a&out t$e last s8nc timeZ20)0@0031-2;?4[ uto Syn& )e*i&e State@ Ina&ti*eZ20)0@0031-2;?4[ )e*i&e o+ine time@ Sun,ay7 May 1?7 2013 3@;;@3? PM IS$

Z20)0@0031-2;?4[ uto Syn& Conne&tion State@ )is&onne&te,Z20)0@0031-2;?4[ uto Syn& pp+i&ations to Syn&hroni:e@ mai+7 &a+en,ar7 ser*i&eai+ity7 se&urityZ20)0@0031-2;?4[ uto Syn& Change %+ags@ &+ear

Traveler Command in dept$: (continued..

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$uning@ $$P $hrea,s

$he )omino $$P ser*er task must ha*e enough threa,s to han,+e the numer o $$P re6uestsrom moi+e ,e*i&es a&&essing the otus 'otes $ra*e+er ser*i&e8

I the numer o a&ti*e $$P threa,s is insui&ient7 the o++o5ing pro+ems may o&&ur@

18 pp+e ,e*i&e users may eperien&e OCannot &onne&t to ser*erO messages or s+o5responsi*eness 5hen opening G syn&hroni:ing ,ata828 ther ,e*i&e users may see error ;03 =Ser*er usyA messages in the 'otes $ra*e+er &+ient

intera&e7 eperien&e syn& ai+ures7 an, genera+ s+o5 responsi*eness38 Ser*er CP an, memory uti+i:ation may in&rease to anorma+ +e*e+s

$o make these &hanges ee&ti*e7 stop an,restart $$P =&onso+e &omman,@retart ta! htt"A8

ine Tuning t$e Notes Traveler server:

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$uning@ $$P $hrea,s

)eau+t $$P threa, *a+ues a&ti*ate, y 'otes $ra*e+er@

%or 32-it )omino insta++ations7 otus 'otes $ra*e+er 5i++ ensures at +east 100 $$P threa,s area++o&ate,8

%or 4-it )omino insta++ations7 otus 'otes $ra*e+er 5i++ ensure at +east 400 $$P threa,s area++o&ate,8

$o ,etermine numer o 'otes $ra*e+er ,e*i&es7 Issue the e+o5 &onso+e &omman,@

Tell Traveler tat how "uh9devi$e9totalF

Push8)e*i&es8$ota+ E 22;

$his in,i&ates that 22; ,e*i&es are registere, or syn&hroni:ation 5ith the 'otes $ra*e+er ser*eran, that at +east 2>0 $$P threa,s are nee,e, =182 22; E 2>0A8

$ip@ $he numer o a&ti*e $$P threa,s nee,e, or $ra*e+er is &a+&u+ate, this 5ay@ 182 'umer oregistere, ,e*i&es E 'umer o nee,e, a&ti*e $$P threa,s

ine Tuning t$e Notes Traveler server: (continued..

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$uning@ $$P $hrea,s

Tell Traveler Threads

--- Summary =#e, May 22 1;@4>@40 IS$ 2013A ---Shut,o5n re6ueste,@ a+se$hrea,s tota+@ 14N$hrea,s a*ai+a+e@ 10$hrea,s usy@ 13N$hrea,s ,ea,+o&ke,@ 0$hrea,s monitor ,ea,+o&ke,@ 0-- Busy $hrea, Counts ='ame@ Current ( Peak ( MaA -- )S@ 122 ( 3;? ( ;000 PS@ 4 ( 200 ( 200 #orker@ 11 ( 22; ( ;000

$C@ 1 ( 3 ( ;0 +arm@ 0 ( ( 20 .C@ 0 ( 20 ( 20 ;TT%: =,, $he $ota+ &ti*e threa,s set is 2;00

ine Tuning t$e Notes Traveler server: (continued..

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$uning@ $$P $hrea,s

C$I'@ ++o&ating too many a&ti*e $$P threa,s 5i++ resu+t in unne&essary ser*er memory&onsumption7 so it is re&ommen,e, to on+y a++o&ate the ne&essary numer o $$P threa,s nee,e,or proper 'otes $ra*e+er operation8

#hen setting the $$P &ti*e $hrea,s7 ensure that your system has sui&ient resour&e to han,+ethe in&rease, threa,s8

n a 4-it ma&hine7 a sing+e $$P threa, 5i++ o&&upy aout 4 MB omemory an, on a 32-it ma&hine7 this 5i++ e aout 1 MB o memory8 %or eamp+e7 thememory re6uire, to han,+e a +oa, o 1000 ,e*i&es on a 4-it &an e &a+&u+ate, as o++o5s@

$$P $hrea,s set to 1000\182 E 1200 threa,s mu+tip+y y 4 MB E 4N00 MB

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| 2013 IBM Corporation2;

$uning@ Memory

Ja*a Memory@

$his is the amount o Ja*a Memory a++o&ate,8 By ,eau+t on a 4-it )omino ser*er7 this is set to1024 MB =1BA G on 32-it )omino ser*er7 this is set to ;12 MB8 $he otus 'otes $ra*e+er pro&essis 5ritten in Ja*a7 so Ja*a memory must e a++o&ate,8 $he Ja*a memory re6uire, a+so ,epen,s onthe numer o the ,e*i&es &onne&te, to the 'otes $ra*e+er ser*er8

$he &onso+e &omman, to &he&k the memory usage@

'otes $ra*e+er N8;8383@Tell Traveler Me' Show'otes $ra*e+er N8;83 P1(P27 ?80@Tell Traveler Me'or% ? Tell Traveler Me' Show

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| 2013 IBM Corporation2

$uning@ Memory

Memory &a&hes@ =Internet Proto&o+s / )omino #e Qngine taA

$he Maimum &a&he, users ie+, is use, to store a users name7 pass5or,7 an, a +ist o groups thatthe user e+ongs to8 user is a,,e, to this &a&he ater they su&&essu++y authenti&ate 5ith theotus 'otes $ra*e+er ser*er8 $he ,eau+t setting or this ie+, is 48 I the numer o &urrentauthenti&ate, users +ogge, in e&ee,s this *a+ue7 some perorman&e impro*ements may e gaine,y in&reasing the numer o the Maimum &a&he, users8

Issue &omman, on tra*e+er ser*er &onso+e@ sho5 stat )omino8Ca&he8ser\)omino8Ca&he8ser Ca&he8Count E N0

)omino8Ca&he8ser Ca&he8MaSi:e E 4

I the *a+ue +iste, in the )omino8Ca&he8ser Ca&he8Count is +arger than the )omino8Ca&he8serCa&he8MaSi:e7 then try s+o5+y in&rementing the maimum *a+ue or the OMaimum &a&he, usersO7as sho5n in the Memory Ca&he se&tion s&reen &apture ao*e7 unti+ the Count no +onger rea&hesthe Maimum

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| 2013 IBM Corporation2>

$uning@ Memory

NS>_3U>>ER_@OOL_SIE_M3

I you are running the 'otes $ra*e+er ser*er on a 32-it Mi&rosot #in,o5s operatingsystem7 then you may nee, to take steps to re,u&e the memory usage y the &ore)omino ser*er8 9ou shou+, re,u&e the amount o memory that )omino pre-a++o&ates tothe share, memory uer poo+ y a,,ing the o++o5ing +ine to the 'otes8ini in your)omino ser*er program ,ire&tory@

NS>_3U>>ER_@OOL_SIE_M3)78

I this +ine is not present7 then the )omino ser*er pre-a++o&ates ;12 MB o share,memory or uers7 5hi&h ,oes not +ea*e enough memory or other app+i&ations runningon the ser*er8

n #in,o5s 4 it ser*ers7 %or 4 Bit )omino N an, +ater the ,eau+t Maimum BMsi:e is 1024 MB

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| 2013 IBM Corporation2N

)ataase %ragmentation

'otes $ra*e+er maintains state inormation aout ea&h ,e*i&e in a )ery re+ationa+ ,ataase8$his inormation in&+u,es ,e*i&e inormation7 ,e*i&e se&urity an, ,ata that a++o5s the otus 'otes$ra*e+er ser*er to kno5 i a ,e*i&e nee,s to syn&8 $his ,ataaseUs i+es are store, on the 'otes$ra*e+er system in the ,ata]tra*e+er]nts, ,ire&tory8 9ou &an &he&k the si:e o the o+,er

$ip@ )o not ,e+ete the nts, o+,er on the system8 )e+eting the state inormation or&es a++ users toresyn& their ,ata7 an, you 5i++ +ose a++ se&urity inormation =su&h as ,e*i&es that ha*e een ,enie,

a&&ess or 5ipe, an, any ,o&uments that ha*e een anne, rom syn&ingA8

$ip@ !un the ,erag &omman, approimate+y on&e a month or optima+ system hea+th8

Conso+e &omman, to run ,e-ragmentation@

tell traveler Juittell htt" Juit

load traveler 0de;ra5

$he ,e-ragmentation operation may take more than 30 minutes to &omp+ete ,epen,ing on,ataase si:e an, system &apai+ities8 I the )omino $$P task is not starte, automati&a++y yotus 'otes $ra*e+er7 then start it manua++y using the o++o5ing &omman,8

load htt"

ine Tuning t$e Notes Traveler server: (continued..

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| 2013 IBM Corporation2?

)ataase %ragmentation

Tell Traveler Stat Show Data4ae9Quer%9Hito5ra'9F

)ataase8Yuery8istogram8u,Se+e&t8000-001 E 132?)ataase8Yuery8istogram8u,Se+e&t8001-002 E 3?N2)ataase8Yuery8istogram8u,Se+e&t8002-00; E 330?)ataase8Yuery8istogram8u,Se+e&t800;-010 E ?4;)ataase8Yuery8istogram8u,Se+e&t8010-030 E ;0;

)ataase8Yuery8istogram8u,Se+e&t8030-00 E >2)ataase8Yuery8istogram8u,Se+e&t800-120 E 4)ataase8Yuery8istogram8u,Se+e&t8120-In E 2

5e++ running ,ataase 5ou+, sho5 a++ a&&esses in the 000-001 range as sho5n e+o58 Perorm a,ataase ,erag y o++o5ing the instru&tions menione, in ear+ier s+i,e8

)ataase8Yuery8istogram8u,Se+e&t8000-001 E 2N0N34)ataase8Yuery8istogram8u,Se+e&t8001-002 E >)ataase8Yuery8istogram8u,Se+e&t8002-00; E ?)ataase8Yuery8istogram8u,Se+e&t800;-010 E 2

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)ataase %ragmentation

)eragmentation on S&he,u+e Basis@

,, '$SH)Q%!HI'$Q!.H)9S to the notes8ini parameter8 %or eamp+e7 to setinter*a+ o 30 ,ays a,,@

NTS_DE>RA

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| 2013 IBM Corporation31

$ransa&tion ogging

o to the $ransa&tiona+ ogging ta8

)isa+e $ransa&tiona+ ogging8 $he otus 'otes $ra*e+er ser*er is not a typi&a+ ser*er7 as there is*ery +itt+e 5riting to )omino ,ataases8 #ith the sma++ numer o 5rites ne&essary7 it is notne&essary to ena+e $ransa&tiona+ ogging8

ine Tuning t$e Notes Traveler server: (continued..

i T i t$ N t T l ( ti d

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Al)a8s -eep server logging to minimal

-#hen ,eugging a spe&ii& pro+em7 the otus 'otes $ra*e+er ser*er shou+, on+y e run at a +ogging+e*e+ o %I'QS$8 %or pro+ems that ae&t a++ users7 the o*era++ +e*e+ shou+, sti++ e %I'QS$8 But i the

pro+em is spe&ii& to on+y a e5 users7 then run on+y those users at the %I'QS$ +e*e+7 +ea*ing the otherusers at the system +e*e+8

-$he $ra*e+er +ogs7 espe&ia++y i the %I'QS$ +e*e+ is eing use,7 &an in&+u,e numerous i+es8

-$ra*e+er &omman, to &he&k +ogging +e*e+ Tell traveler Lo5 Show()=&=-..7/0//7=2 Lo55in5 Statu

()=&=-..7/0//7=2 Lo5 Level- >INEST()=&=-..7/0//7=2 A$tivit% Lo5- &-&&ILI3MLotuDo'inodataI3M_TE&HNI&AL_SU@@ORTtravelerlo5NTSA$tivit%_+/.,+70)//*,)9lo5()=&=-..7/0//7=2 Error Lo5- &-&&ILI3MLotuDo'inodataI3M_TE&HNI&AL_SU@@ORTtravelerlo5NTSError_+/.,+70)//*,)9lo5()=&=-..7/0//7=2 Ua5e Lo5- &-&&ILI3MLotuDo'inodataI3M_TE&HNI&AL_SU@@ORTtravelerlo5NTSUa5e_+/.,+70)//*,)9lo5()=&=-..7/0//7=2 Ua5e Lo55in5- Ena4led()=&=-..7/0//7=2 Lo5 ie li'it- 7. Million 3%te

()=&=-..7/0//7=2 Lo5 ;ile $ount- +.()=&=-..7/0//7=2 Lo5 >ield- ASL@()=&=-..7/0//7=2 Uer Lo55in5- Sele$ted Uer()=&=-..7/0//7=2 &NAd'initratorA&ME?OA&ME >INEST()=&=-..7/0//7=2 @a$!a5e Lo55in5- All @a$!a5e

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ine Tuning NTS parameters

-Coniguring $o) man8 c$aracters are t8ped &eore t$e ?uer8 is perormed

NTS_NAME_LOOKU@_MIN_LEN

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/ In genera+7 *irtua+ instan&es are kno5n to re,u&e o*era++ &apa&ity o the system 5hen &ompare, to a

physi&a+ insta++ation8 It is important to un,erstan, that 'otes $ra*e+er is a rea+-time &riti&a+ app+i&ationan, any resour&es a++o&ate, to the otus $ra*e+er instan&es shou+, e a++o&ate, stati&a++y8

--I ,ynami& resour&es are use, an, other app+i&ations on the host are using resour&es 5hen nee,e, y'otes $ra*e+er7 then the ser*i&e 5i++ ,egra,e8 Make sure that the *irtua+ instan&e o the otus 'otes$ra*e+er ser*er has stati& a&&ess to the re&ommen,e, resour&es or a physi&a+ ser*er =5hi&h means7 itshou+, ha*e e6ui*a+ent CP7 memory7 an, ,isk I(A8

Notes Traveler perormance issues on /M:

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Statistics to c$ec- on /M

Che&k the CP o the $ra*e+er ser*erChe&k the memory &hart or ,eine, perio,Che&k rea+ ,isk stati&s to sho5 ,isk +aten&y

Sho5 Stat P+atorm8ogi&a+)isk8\ &omman, 5i++ gi*e the ,isk statisti&s as e+o5@

@lat;or'9Lo5i$alDi!9:9Ai5nedNa'e F@lat;or'9Lo5i$alDi!9)9Av5QueueLen )9)8lat$or)(%og'.alD's/(0(Avgueue%e2(Avg 79+,=,.88,/=E+)@lat;or'9Lo5i$alDi!9)9Av5QueueLen9@ea! +9=,,8*,+..7E+*

.a+ue o P+atorm8ogi&a+)isk828*gYueueen8*g ao*e 082 in,i&ates that the ser*er is running into a+imitation o physi&a+ resour&es

!eeren&e @ $ttp:##)))*,+.i&m.com#support#docvie).)ss0uid1s)g>+@+=3

Notes Traveler perormance issues on /M: (continued..

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3 | 2013 IBM Corporation

RIn or,er to stay in tune 5ith +atest ,e*i&e market up,ates7 pgra,e the 'otes $ra*e+er to +atestre+ease8

R+5ays &he&k on the tra*e+er status7 memory G CP uti+i:ation on&e in a ,ay8

RIt is re&omme,e, to ,erag otus 'otes $ra*e+erUs interna+ ,ataase 5hi&h 5i++ &ompa&t an,optimi:e the ,ataase or perorman&e8 $he ,erag eature &an on+y e run at startup8!e&ommen,e, to run on&e a month8

RBeore raising a PM!7 &he&k 5hether the issue to e reporte, is not a kno5n Ser*er +imitation (restri&tion or 'otes $ra*e+er _no5n +imitations (restri&tions8

http@((555-108+otus8&om(+,,(,omino5iki8ns(p)o&.ie5er8spD+ookup'ameE,ministeringFIBMF'otesF$ra*e+erF?

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R$here are a numer o ,ierent a&tors you shou+, &onsi,er 5hen p+anning the type o&omputer system that 5i++ host the IBM 'otes $ra*e+er app+i&ation ser*er8 $hey are@

perating System se+e&tion an, )omino Ser*er app+i&ation type =4-itACentra+ Pro&essing nit spee, an, &apa&ity)isk storage &onigurationPhysi&a+ !M a*ai+ai+ity

Ba&k-en, net5ork spee,

%o++o5 Capa&ity p+anning gui,e+ines or IBM 'otes $ra*e+er@http@((555-108+otus8&om(+,,(,omino5iki8ns(p)o&.ie5er8spD+ookup'ameE,ministeringFIBMF'otesF$ra*e+erF?

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| 2013 IBM Corporation3N

Tips:

R$he uti+i:ation o high spee, &onne&tions or ser*ers is re&ommen,e,8 In a,,ition7 you

shou+, en,ea*or to physi&a++y p+a&e the $ra*e+er ser*ers as &+ose to the mai+ ser*ers aspossi+e8 S+o5 spee,s a&ross the &onne&tions &an resu+t in timeout errors8

RQnsure !e*erse proy is a+e to support a numer o +ong-running $$P &onne&tionse6ua+ to the moi+e ,e*i&e &+ients that are in your net5ork8

R!eeren&e @http@((ino+i28+otus8&om(resour&es(,omino(tra*e+er(N8;83(,o&(taN;3a,002(enHus('otes$ra*e+er8htm+

R$he *a+ue in the Ser*er ,o&ument on the Internet Proto&o+s W $$P ta in the Maimumnumer o &on&urrent net5ork sessions ie+, is at +east e6ua+ to or greater than thenumer o a&ti*e threa,s ,eine,8

R$he Kte++ tra*e+erL &omman, output &an e ,umpe, to a i+e as sho5@tell traveler 0; C$-te'"out9t:t tatu

R$ra*e+er )ep+oyment Mo,e+http@((555-108+otus8&om(+,,(,omino5iki8ns(p)o&.ie5er8spD+ookup'ameEIBMF!e,ooksV3FIBMF'otesF$ra*e+erFhintsFan,FtipsForFaFsu&&essu+F,ep+oyment

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3? | 2013 IBM Corporation

$ats ne) in Notes Traveler 3.,:

?80 is our irst ma"or )omino($ra*e+er re+ease sin&e N8;8380 Cumu+ati*e eature an, P! ro++-up

More ,e*i&e support an, ne5 eatures Contains e*erything up to an, in&+u,ing N8;83 P2 I%1 Can e insta++e, on any pre*ious re+ease o $ra*e+er7 stan, a+one or Must run on )omino Ser*er .ersion ? Same Qnterprise )B support as N8;83 P2 Some signii&ant p+atorm ,ieren&es o*er N8;838 so nee, to re*ie5 upgra,e strategies

&areu++y

RServer: )roppe, Support or #in,o5s 20037 SQS 10 an, !e,hat ; ,,e, #in,o5s 2012 ,,e, IBM i .!1 an, .>!1 ,,e, 'ati*e 4 it support or inu =!e,hat G Suse 11 4 itA

Revice: ,,e, #in,o5s Phone >8;7 >8N an, N80 ,,e, #in,o5s N !$ an, #in,o5s N Pro $a+ets ,,e, B+a&kBerry 10 ,e*i&es )epre&ate, support or #in,o5s Moi+e G 'okia Symian ,e*i&e &+ients

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ata to gat$er in case o Traveler Server Cras$:

Note:In a++ &rash s&enarios it is re&ommen,e, to upgra,e to the +atest maintenan&e

+e*e+s o oth )omino an, 'otes $ra*e+er ser*ers7 as there are many kno5n issues5hi&h are reso+*e, in +atest maintenan&e re+ease8

RI the IBM 'otes $ra*e+er ser*er is a+e to start7 run the PM! &omman, rom the)omino &onso+e8

te++ tra*e+er pmr XpmrHnumerW

RI you are running an en*ironment7 use the -s +ag to &o++e&t ,ata rom a++ ser*ers8te++ tra*e+er -s \ pmr XpmrHnumerW

RI the IBM 'otes $ra*e+er ser*er 5i++ not start7 run the PM! &omman, rom a &omman,

uti+ity 5in,o5 rom the ,ire&tory X)omino ,ata rootW(tra*e+er(uti+8

R%or #in,o5s` operating systems@ tra*e+erti+8&m, PM! XpmrHnumerW8R%or inu` operating systems =must e root userA@ 8(tra*e+erti+ PM! XpmrHnumerW8R%or IBM i operating systems =YShe++A@ 8(tra*e+erti+ PM! XpmrHnumerW8

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ata to gat$er in case o Server startup or coniguration:

R Qna+e, the &onso+e G threa,I) +ogging7 i not ena+e,8

set conig console6log6ena&led1+set conig e&ug6T$readI1+

R !epro,u&e the pro+em y e,iting the notes8ini i+e an, remo*ing $ra*e+er rom the Ser*er$asks +ist8 $hen restart)omino an, issue the o++o5ing &omman,@

Doad Traveler *de&ug

R I the IBM 'otes $ra*e+er ser*er is a+e to start7 run the PM! &omman, rom the )omino &onso+e@

tell traveler pmr Epmr6num&erF

R #here XpmrHnumerW is a proper+y ormatte, PM! numer8 $his 5i++ perorm a system,ump o a++ +og i+es7&o++e&t them in one :ippe, i+e7 an, automati&a++y up+oa, =%$PA the output rom the +og &o++e&t to QCu!ep un,erthe ,esignate, PM! numer8

R I the IBM 'otes $ra*e+er ser*er 5i++ not start7 run the PM! &omman, rom a &omman, uti+ity 5in,o5 rom the,ire&tory X)omino ,ata rootW(tra*e+er(uti+8

R %or #in,o5s operating systems@ tra*e+erti+8&m, PM! XpmrHnumerW8

R %or inu operating systems =must e root userA@ 8(tra*e+erti+ PM! XpmrHnumerW8

R %or IBM i operating systems =YShe++A@ 8(tra*e+erti+ PM! XpmrHnumerW8

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ata to gat$er in case o Server %erormance:

R In&rease the +ogging or the system y running the o++o5ing &omman,@

tell traveler log level ine

R Initiate a system,ump to &apture the &urrent state o the ma&hine@

tell traveler s8stemdump

R I you are running an en*ironment7 use the -s +ag to generate a system ,ump on a++ ser*ers8

tell traveler *s G s8stemdump

R #ait at +east t5enty minutes7 then run the o++o5ing &omman,@

tell traveler pmr Epmr6num&erF

R I you are running an en*ironment7 use the -s +ag to &o++e&t ,ata rom a++ ser*ers8

tell traveler *s G pmr Epmr6num&erF

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| 2013 IBM Corporation43

ata to gat$er in case o Hser Connectivit8 and S8nc$roniationpro&lems:

R ser &onne&ti*ity an, pass5or, pro+ems@

$ttp:##)))*+,.lotus.com#ldd#domino)i-i.ns#"poc/ie)er."sp0loo-upName1Administering2IBM2Notes2Traveler234action1openocument5res6title1Hser6connectivit86and6pass)ord6pro&lems6A35content1pdcontent

R ser syn&hroni:ation pro+ems@

$ttp:##)))*+,.lotus.com#ldd#domino)i-i.ns#"poc/ie)er."sp0

loo-upName1Administering2IBM2Notes2Traveler234action1openocument5res6title1Hser6s8nc$roniation6pro&lems6A35content1pdcontent

R )e*i&e ogging@

$ttp:##)))*+,.lotus.com#ldd#domino)i-i.ns#"poc/ie)er."sp0loo-upName1Administering2IBM2Notes2Traveler234action1openocument5res6title1evice6logging6A35content1pdcontent

R PM! &omman, ,etai+s@

$ttp:##)))*+,.lotus.com#ldd#domino)i-i.ns#"poc/ie)er."sp0loo-upName1Administering2IBM2Notes2Traveler234action1openocument5res6title1%M'6command6details6A35content1pdcontent

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| 2013 IBM Corporation44

'eerence:

R $uning $$P a&ti*e threa,s@

$ttp:##)))*+,.lotus.com#ldd#domino)i-i.ns#"poc/ie)er."sp0loo-upName1Administering2IBM2Notes2Traveler234action1openocument5res6title1Tuning6active6;TT%6t$reads6or6IBM6Notes6Traveler6A35content1pdcontent

R,ministering IBM 'otes $ra*e+er ?80@

$ttp:##)))*+,.lotus.com#ldd#domino)i-i.ns#"poc/ie)er."sp0

loo-upName1Administering2IBM2Notes2Traveler234action1openocument5content1catcontent5ct1prodoc

R IBM 'otes $ra*e+er $ips an, $e&hni6ues or a Su&&essu+ )ep+oyment@

$ttp:##))).red&oo-s.i&m.com#a&stracts#tips,3@@.$tml

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| 2013 IBM Corporation4;

Juestions 0