IBM Collaboration Services TMOT

Andy George – MobileFirst Sales

21/10/2015

IBM MobileFirst Collaboration Services

The Mobility of Things

IBM addresses Enterprise Mobility through our four part strategic approach to address how clients can put their business in motion

Download the research

Over 600 business and IT leaders who responded to our IBM IBV study identified four transformational areas

Three waves of mobility value creation, ranging from enterprise mobility to mobile enterprise.

Aggregate value and technology retained over each wave

BYOD and access

Optimization and Productivity

Valu

e c

reation

Time

Wave 1:Enterprise mobility

Wave 2:Mobility productivity

Wave 3:Mobile enterprise

Risk and costavoidance

Optimizationand productivity

New processes and solutions

Mobility-driven transformation

Apps

Sensors

Devices

Web engagement

Cloud Analytics Mobile Security Social

Click Click Click

Enterprise mobility @ IBM is a work in progress

Enterprise Mobility Maturity

Bu

sin

ess V

alu

e

Basic Enablement

• Access to Mail, Calendar• Instant messaging• No access to intranet• No job specific apps• No enterprise app store

Moving to higher value

• Some business apps• Collaboration on mobile• Cloud based device mgmt.• Secure access to the intranet• Enterprise app store• Automated device setup• Enhancing infrastructure to

work for mobile

Fulfilling the promise of enterprise mobility

• Mobile enablement for all business critical functions

• Consumer like experience• Fully supported help desk• Agile mobile development

processes and tools• Transparent security

Why Collaboration?

5

Shifting business models are changing the nature of work environments.

Work environments are more complex

… underscoring the need for need for improved communications and collaboration

And all of this must be achieved cost effectively!

* Delphi Group Survey

9

“If only HP knew what HP knows, we’d be three times moreproductive”

-Lew Platt, CEO HP

Collaboration is how IBM creates people centric engagement

Employee Engagement

Loyalty

Profit

* James Heskett, The Loyalty Value Chain

This is not new…

Productivity

Web conferencing

Video conferencing

Audio conferencing

Messagesintegration

Scheduledmeetings

Instant conferences

Presence and instant messaging

Unified messaging

Telephony system

email and calendaring

Presence

Click-to-call

Social software for business

Mobility

Integrating Voice, data , social & video tools…

…enhancing the speed and accessibility ofworkplace communication

Clients are at various levels of maturity of implementing a mobile collaboration strategy

Focus on mobility and infrastructure for IP

telephony, presence and instant messaging

Communications TransformationCollaboration

Focus on providing a seamless and integrated

collaboration experience for all users for voice, video

and mobility

Focus on transforming the business through

integrated mobile and collaboration social business solutions

Mobility Continuum

Basic Collaboration: Mobile Collaboration: Mobile Transformation:

Simply escalate conversations:

Instant Messaging → Audio/Telephony → Video → Meeting

16

Start VideoAudio CallInstant MeetingAdd users (multi-way)

Send screen clipSend attachment

17

To online meetings with audio & video in browsers, on mobiles, on clients

19

But remember…

What is the mission of IBM Managed Mobility Services?

IBM Managed Mobility Services are

designed

to empower enterprises’ employees,

customers and partners to transact

business with virtually anyone, anywhere,

anytime in a security-rich manner.

Andy George –

[email protected]

ageorge000

Video

Thank You