Assistants & Smart Bots(262) Conversational Technologies(199) IA Technologies (170) Personal Advi sors(25) Conversational Engagement(43) Digital Assistants(34) Metabots(6) Digital Assistants(16) Conversational Development Platforms (49) Intelligent Object Assistants(3) Home Assistant (1) In-Car Assistant(8) Health & Wellness Advisors(10) Conversational Marketing(33) Virtual Customer Assistants (89) Answer Bots (20) Productivity Assistants (19) Financial Advisors(8) Shopping Assistants(4) Sales Assistants(10) Travel Advisors(3) Employee Assistants(52) Virtual Customer Assistants and Answer Bots(109) Job Assistants (21) NLP, ML & Semantic Search (87) Knowledge Management (61)) Speech Tech (49) Messaging Channels (17) Conversational Analytics (22) Bot Development Platforms (31) Intelligent Authentication (35) Emotions & Sentiment (10) Avatars (8) Automat Clustaar Conversocial Drift Exceed AI EyeLevel AI FinChatBot FrontDeskAI Halosis Heyday AI Hubtype I.AM+ iAdvize imperson Intellei LeadFlip Leanplum Linc MobileMonkey OJO Labs Presence AI Groupon Qualified Signpost Smooch Snaps SOLEO Voicify Zoho Zia zoovu LivePerson Klevu Intercom Amplemarket Conversica EdwardAI JumperIO SalesBoxAI Salesforce Sales Cloud Saleswhale Spiro TactAI [24]7.ai Ada Support Agara Labs Agent IQ Agent.ai Aivo Allganize Artificial Solutions Astute Solutions Augment Avaamo Avaya Boost.ai CallDesk Cirrus Clinc Clustaar CogniCor Cognigy Comm100 Conduent Creative Virtual CX Company Eloquent Labs Square FaceMe Finn AI Flamingo flexAnswer Solutions FrontDeskAI Genesys Google Contact Center AI Heyday.ai Hubtype IBM Voice Agent with Watson IBM Watson Virtual Agent IBM Watson iDAvatars Inbenta Inference Solutions Inteliwise Interactions interface InTheChat Intoote Intumit IPsoft Jacada Jenny Kasisto KeyReply Koopid Kore.ai LivePerson LogMeIn Mindsay Mycroft noHold Novomind Nuance Omilia Parlo Pegasystems Personetics Qlue Replicant Rulai Salesforce Einstein Senseforth Servicefriend ServiceNow SmartAction Speech-Soft Solutions Synthetix Tetherfi Uniphore Userbot Verbio Verint Systems XBrain Yalochat Yellow Messenger Zaion Rasa Alterra.ai AnswerIQ Claimbot DigitalGenius Directly Expert System Freshworks Helpshift Intercom Jargon Microsoft QnA Make NumberAI Reply.ai Salesforce Customer Self-Service Solvvy Squelch Stanusch Technologies Zendesk Zoho Zia Amazon Alexa Amazon Alexa Amazon Alexa Apple Siri Apple Siri Baidu Duer Baidu Duer Baidu Duer Bestee Edison Google Assistant Google Assistant Google Assistant Google Assistant IBM Watson Microsoft Cortana Microsoft Cortana Microsoft Cortana Nuance Nuance Samsung Bixby Samsung Bixby Samsung S Voice Samsung Viv Labs Sher.pa Telefonica AURA Yandex Alice Netatmo Capito Systems Mihup Voxagent Labs Alibaba AliGenie Clinc IBM Watson Toyota Yui Cleo AI Envestnet Yodlee Finley AI Finn AI Kasisto Personetics Starbutter AI Clinc Babylon Health HealthJoy HelloAva IBM Watson Assistant for Health Benefits Open Health Network Orbita Sense.ly Tia Woebot Wysa Mona Bespoke Kayak Slack Bot Mezi Amazon Alexa for Business Edison Findo Howdy Kono Lexico Openstream Talla Vonage Business Solutions Vymo Workgrid X.ai Zazu Zoom Boomerang Google Assistant Microsoft Cortana Microsoft Calendar.help Julie Desk ChatFirst elevio IPsoft Leena AI Living Actor Oracle Digital Assistant Parlo Prompt.ai Pryon ServiceAide ServiceNow SAP SuccessFactors Digital Assistant Aiden AiZimov AllyO Converse ai Conversica CYTK Edward ai Emagia Equals 3 Exceed ai Kiite Mya Systems NICE NEVA Nielsen Rhiza RapportBoost Salesdirector ai Tact ai Talkpush Zoho Zia Botanic Existor Voxagent Labs FaceMe IPsoft Living Actor Sense.ly ActiveChat Botmock botmother Botpress Botsify Chatfuel Dexter Dialogflow Engati Flow XO Gupshup IMImobile Kwalys ManyChat Microsoft Azure Bot Service Niki Opla Oracle Digital Assistant Pandorabots Passage AI Posh Technologies Quip Rebotify Surbo Twilio Voiceflow Zenbot Conversocial LivePerson AmazonLex Automat BOTNATION AI Brainasoft ChatScript Chatsuite ChatterOn CogniCor Cognigy ConverSight DheeYantra Dialogflow Elizite Facebook Messenger Platform IBM Watson Assistant Jetson Kata Landbot Marketeer Motion msg Octane AI Pitney Bowes Platica PolyAI Pypestream Rasa Recast AI (SAP) SAP Conversational AII Voysis VUI WeChat Supertext Trio PullString Haptik imperson IBM Watson interface LivePerson Microsoft Azure Bot Service Oracle Intelligent Bots Service Pandorabots Passage AI Snaps Sherpa Twilio Behavioral Signals Beyond Verbal Blue Frog Robotics Call Journey Emotibot Technologies Heartbeat Ai Technologies Juji Microsoft Azure Cognitive Services Neurodata Lab SoftBank Robotics Group Aerendir Mobile Apple authentication & biometric Auraya Systems BioTrust Daon Delta ID EyeLock FaceTec Fortr3sse GoVivace HyPR ID R&D ImageWare Systems Interactions iovation LumenVox NICE Nok Nok Labs Nuance Voice Biometrics Omilia OneVault Phonexia Pindrop Safran Identity & Security Samsung Authentication & Biometric Sensory SESTEK Spitch Synaptics TRUSTID Verint Systems Voice Biometrics Group VoicePIN Yobe Zighra AISpeech Amazon Alexa Amazon Polly Amazon Transcribe AssemblyAI Avaamo BabbleLabs Beijing Orion Star Technology Cepstral Dialogflow Dialpad Fluent Google Cloud Speech-to-Text Google Cloud Text-to-Speech GoVivace IBM Watson Speech to Text iFLYTEK Innoetics Interactions LumenVox Microsoft Azure Cognitive Services Mobvoi Mozilla DeepSpeech Speech Recognition Nuance Omilia Otter Pachira Communications Phonexia Prosa Qualcomm Speech Recognition Samsung Bixby Sensory SESTEK Sogou Soleo SoundHound Speechmatics Speechmorphing Unisound Verbio [24]7.ai Apple Siri Baidu Duer Jetson Snips Spitch Voicify VUI Yandex Alice Apple Business Chat Facebook Messenger for Business Facebook Messenger Google My Business Messaging Kik LINE QQ RCS Business Messaging Sequel Skype Slack Telegram Twitter Viber WeChat WhatsApp Business WhatsApp Amazon Comprehend Amazon Machine Learning Amazon SageMaker ASAPP Capito Systems CognitiveScale Coveo Creative Virtual CX Company Dialogflow DigitalGenius ConverSight Conversica Conversable CogniCor Clinc Baidu Duer Avaamo Artificial Solutions Apple Siri Amazon Alexa Aivo dydu eContext Expert System Facebook AI Tools Facebook Open Source FacilityLive fastText Finn AI Flamingo Google AI Google Cloud ML Engine Google Cloud Natural Language Google DeepMind Just AI LivePerson LinguaSys Kasisto IPsoft Intumit Interactions Inteliwise Inbenta IBM Watson LogMeIn Microsoft Azure ML Microsoft Research noHold Pat Personetics Pryon PyTorch SAP Leonardo Living Actor Mobvoi Nuance Omilia Pachira Communications Pandorabots Platica Prosa Rulai Salesforce Einstein Samsung Bixby Samsung Viv Labs Senseforth Ultrapower Software Wit Xiaoi Zero AI Zhuiyi ShenzhenChaichi Technology VUI Voysis Voxagent Labs Verbio Unisound Telefonica AURA Synthetix Stanusch Technologies ServiceNow SmartAction Solvvy Adobe Sensei Almawave AnswerDash Aptean Ascent Robotics Bloomfire ClearMash Solutions ComAround ComAround Creative Virtual Dezide easiware eGain Eptica Equals 3 Freshworks Guru HelpDocs Helpjuice Helpshift Intercom [24]7.ai [24]7.ai ConverSight Intumit elevio Expert System FacilityLive Irrevo Kare KMS lighthouse Knowledge Broker Lithium Technologies LogMeIn Microsoft Dynamics 365 Customer Service Mindbreeze MindTouch Moxie Software Novo Solutions OneBar noHold Oracle Service Cloud Panviva Parature Pegasystems RightAnswers Sabio Safeharbor Knowledge Solutions Salesforce Customer Self-Service Solvvy Squelch Starmind Talla Transversal Unika Unymira Zoho Zendesk Wluper Wix Verint Systems Eccentex Avaya Call Journey Chatalytic Chatbase Cisco Webex Cognigy Dashbot Discourse ai Gamalon Genesys IBM Watson Tone Analyzer Intelligent Voice KITT ai NICE Uniphore VoiceSense Adobe Sensei IBM Watson Nuance Otter Salesforce Einstein Verint Systems Suki Automation Hero Employee Support Assistants (12) Concentrix dydu eGain Haptik HelpOnClick Yandex Alice Conversocial Kata msg Intelligent Assistance and Smart Bot Landscape Last Update September 2019 Created by: Dan Miller & Derek Top Exceed ai Rebotify Salesforce Einstein Helpshift X.ai Qlue Kore.ai Designed and Powered by: Soundhound Xiaoi Soul Machines Samsung (Neon)
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Assistants & Smar t Bots(262)
Conversat ional Technologies(199)
IA Technologies (170)
Personal Advisors(25) Conversat ional Engagement(43)Digita l Ass istants(34)
Metabots(6)
Digital Assistants(16)
Conversational Development Platforms (49)
Intell igent Object Assistants(3) Home Assistant (1)
In-Car Assistant(8) Health & Wellness Advisors(10) Conversational Marketing(33) Vir tual Customer Assistants (89) Answer Bots (20) Productivity Assistants (19)
Financial Advisors(8)
Shopping Assistants(4)
Sales Assistants(10)
Travel Advisors(3)
Employee Ass istants(52)Vir tual Customer Ass istants and Answer Bots(109)
Job Assistants (21)
NLP, ML & Semantic Search (87) Knowledge Management (61))
Speech Tech (49) Messaging Channels (17)
Conversational Analytics (22)
Bot Development Platforms (31) Intell igent Authentication (35)Emotions & Sentiment (10) Avatars (8)
Automat Clustaar ConversPDJB M Dri f t Exceed AI EyeLevel AI
FinChatBot FrontDeskAI Halos is Heyday AI Hubt ype I .AM+
iAdvize imperson I ntel le i LeadFl ip
Leanplum Linc M obi leMonkey OJO Labs Presence AI Groupon
Qual ified Signpost Smooch Snaps SOLEO Voic i fy
Zoho Zia zoovu
LivePerson
K levuI ntercom
Amplemarket Convers ica EdwardAI JumperIO SalesBoxAI Salesforce Sales Cloud
Saleswhale Spiro Tac tAI
[24]7 .a i Ada Suppor t Agara Labs Agent IQ Agent .a i Aivo Allganize Ar t ificia l Solut ions
Astute Solut ions
Augment Avaamo Avaya
Boost .a i Cal lDesk Cir rus Cl inc Clustaar CogniCor Cognigy Comm100 Conduent Creat iveVir tual
CX Company
Eloquent LabsSquare
FaceMe Finn AI Flamingo flexAnswerSolut ions
FrontDeskAI Genesys Google Contact Center AI
Heyday.a i Hubt ype IBM Voice Agentwith Watson
IBM Watson Virtual Agent
IBM Watson iDAvatars I nbenta Inference Solutions
I ntel iwise I nterac t ions inter face
I nTheChat I ntoote I ntumit IPsoft Jacada Jenny K asisto KeyReply Koopid Kore.a i -JWF1FSTPO LogMeI n
M indsay M ycrof t noHold Novomind Nuance Omil ia Parlo Pegasystems Personet ics Qlue
Repl icant
Rula i
Salesforce EinsteinSensefor th Ser vicefr iend Ser viceNow SmartAction Speech-Sof tSolut ions
Synthet ix Tether fi Uniphore Userbot Verbio
Verint Systems XBrain Yalochat Yellow Messenger
Zaion
R asa
Alterra .a i AnswerIQ Claimbot
Digita lGenius Direc t ly Exper t System
Freshworks Helpshi f t I ntercom
Jargon M icrosof t QnA Make
NumberAI
Reply.a i SalesforceCustomer
Sel f -S er vice
Solv v y Squelch
Stanusch Technologies
Zendesk Zoho Zia
Amazon Alexa
Amazon Alexa
Amazon Alexa
Apple S i r i
Apple S i r i
Baidu Duer
Baidu Duer
Baidu Duer
Bestee Edison
Google Ass istant
Google Ass istant
Google Ass istant
Google Ass istant
IBM Watson
M icrosof tCor tana
M icrosof tCor tana
M icrosof tCor tana
Nuance
Nuance
SamsungBixby
SamsungBixby
SamsungS Voice
SamsungViv Labs
Sher.pa
Telefonica AURA
Yandex Al ice
NetatmoCapito Systems M ihup Voxagent Labs
Al ibaba Al iGenie
Cl inc
IBM Watson
Toyota Yui
Cleo AI Envestnet Yodlee Finley AI
Finn AI K as isto Personet ics Starbutter AI
Cl inc
Babylon Health HealthJoy Hel loAva IBM Watson Ass istant for Health Benefi ts
Open HealthNet work
Orbita S ense. ly Tia
Woebot Wysa
M ona
Bespoke K ayak S lackBot
M ezi
Amazon Alexafor Business
Edison
Findo Howdy
Kono Lexico
Openstream Tal la Vonage Business Solut ions
Vymo Workgr id X.a i
Zazu
Zoom
Boomerang
Google Ass istant
M icrosof tCor tana
M icrosof t Calendar.help Jul ie Desk
ChatFirst e levio IPsof t Leena AI L iv ing Ac tor Oracle %JHJUB M"TT JTUBOU
Par lo Prompt.a i Pr yon Ser viceAide S er viceNowSAP SuccessFac torsDigita l Ass istant
Aiden AiZimov Al lyO
Converse a i Convers ica
CY TK Edward a i Emagia
Equals 3 Exceed a i K i i te
M ya Systems NICE NE VA N ielsen R hiza
R appor tBoost Salesdirec tor a i Tac t a i
Talk push Zoho Zia
Botanic Existor
Voxagent Labs
FaceM e IPsoft
L iv ing Ac tor Sense. ly
ActiveChat Botmock botmother Botpress Bots i fy Chatfuel
Dex ter Dialogflow Engat i Flow XO Gupshup IMI mobi le
KwalysManyChat
M icrosof t A zureBot S er vice
N ik i Opla
Oracle Digita lAss istant
Pandorabots Passage AI Posh Technologies
Quip Reboti fy Surbo
Twi l io Voiceflow Zenbot
Conversocial
LivePerson
AmazonLex Automat BOTNATION AI Brainasof t ChatScr ipt Chatsuite ChatterOn CogniCor Cognigy
ConverSight DheeYantra Dialogflow El iz i te Facebook Messenger Plat form
IBM Watson Assistant
Jetson K ata Landbot M arketeer Motion msg Oc tane AI
Pitney Bowes Platica PolyAI Pypestream R asa Recast AI (SAP)
SAP Conversat ional AI I
Voysis VUI WeChatSuper tex t Tr io
Pul lStr ing
Haptik impersonIBM Watson inter face
LivePerson M icrosof t A zureBot S er vice
Oracle I ntel l igentBots S er vice
Pandorabots Passage AI
SnapsSherpa Twi l io
BehavioralS ignals
Beyond Verbal
Blue FrogRobotics
Cal l Journey
Emotibot Technologies
Hear tbeat Ai Technologies
Juj i M icrosof t A zure Cognit ive S er vices
Neurodata Lab Sof tBank Robotics Group
AerendirM obi le
Apple authent icat ion& biometr ic
Auraya Systems BioTrust Daon Delta ID EyeLock
FaceTec For tr3sse GoVivace H yPR ID R&D I mageWareSystems
Interactions
iovat ion LumenVox NICE Nok Nok Labs Nuance VoiceBiometr ics
Omil ia OneVault
Phonexia Pindrop Safran Ident i t y& S ecur i t y
Samsung Authent icat ion
& Biometr ic
S ensor y SESTEK Spitch
Synaptics TRUSTID Ver int Systems Voice Biometr icsGroup
VoicePIN Yobe Zighra
AISpeech Amazon Alexa Amazon Pol ly Amazon Transcr ibe
AssemblyAI Avaamo BabbleLabs
Bei j ing Or ion Star Technology
Cepstra l Dia logflow Dialpad Fluent Google Cloud Speech-to -Tex t
Google Cloud Text-to-Speech
GoVivace IBM Watson Speech to Tex t
iFLY TEK
I nnoet ics I nterac t ions LumenVox M icrosof t A zure Cognit ive S er vices
Mobvoi Mozilla DeepSpeech Speech Recognition
Nuance Omil ia O tter
Pachira Communicat ions
Phonexia Prosa Qualcomm SpeechRecognit ion
SamsungBixby
Sensor y SESTEK Sogou Soleo
S oundHound Speechmatics Speechmorphing Unisound Verbio
[24]7 .a i Apple S i r i Baidu Duer
Jetson
Snips
Spitch Voic i fy VUI Yandex Al ice
Apple BusinessChat
Facebook Messenger for Business
Facebook Messenger
Google M yBusiness
Messaging
K ik LINE QQ RCS BusinessMessaging
Sequel Skype Slack Telegram
Twitter Viber WeChat WhatsApp Business
Amazon Comprehend
Amazon MachineLearning
Amazon SageMaker
ASAPP Capito Systems Cognit iveScale Coveo Creat ive Vi r tual CX Company
Dialogflow Digita lGenius
ConverSightConvers icaConversableCogniCorCl incBaidu DuerAvaamoAr t ificia l S olut ions
Apple S i r iAmazon AlexaAivo
dydu eContex t Exper t System FacebookAI Tools
Facebook Open Source
Faci l i t yL ive fastText Finn AI Flamingo Google AI Google CloudML Engine
Google Cloud Natural Language
Google DeepM ind
Just AI
L ivePersonLinguaSysK asisto
IPsoft
I ntumit
I nterac t ionsI ntel iwiseI nbentaIBM Watson
LogMeI n M icrosof tA zure ML
M icrosof tResearch
noHold Pat Personet ics Pr yon PyTorch
SAP Leonardo
Liv ing Ac tor M obvoi Nuance Omil ia Pachira Communicat ions
Pandorabots Platica Prosa
Rula i Salesforce Einstein SamsungBixby
SamsungViv Labs
Sensefor th Ultrapower Software
Wit Xiaoi
Zero AI Zhuiy i ShenzhenChaichi
Technology
VUIVoysisVoxagent LabsVerbioUnisoundTelefonica AURASynthet ixStanusch Technologies
Ser viceNow SmartAction Solv v y
Adobe Sensei Almawave AnswerDash Aptean AscentRobotics
Bloomfire ClearMashSolut ions
ComAround ComAround Creat ive Vi r tual Dezide easiware
eG ain Ept ica Equals 3 Freshworks Guru HelpDocs Helpjuice Helpshi f t I ntercom
[24]7 .a i [24]7 .a i ConverSight
I ntumitelevio Exper t System Faci l i t yL ive I r revo K are
KMS l ighthouse K nowledgeBroker
Lithium Technologies
LogM eI n Microsoft Dynamics
365 Customer Service
M indbreeze M indTouch M oxie Sof t ware Novo Solut ions OneBarnoHold Oracle Ser vice Cloud
Panviva Parature Pegasystems
R ightAnswers Sabio Safeharbor K nowledge
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ZendeskWluperWixVerint Systems
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Genesys IBM Watson Tone Analyzer
I ntel l igent Voice KIT T a i
NICE Uniphore
VoiceSense
Adobe Sensei
IBM Watson
Nuance O tter Salesforce Einstein
Verint Systems
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Employee Support Assistants(12)
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