-
Hybrid IP-PBX
Model No. KX-NS500
PC Programming Manual
Thank you for purchasing this Panasonic product.Please read this
manual carefully before using this product and save this manual for
future use.In particular, be sure to read "1.1.1 For Your Safety
(Page 14)" before using this product.
KX-NS500: PFMPR Software File Version 004.20000 or later
Manuals and supporting information are provided on the Panasonic
Web site at:http://panasonic.net/pcc/support/pbx/
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IntroductionAbout this Programming Manual
The PC Programming Manual is designed to serve as a system
programming reference for the PanasonicIP-PBX. It explains how to
programme this PBX using Web Maintenance Console.The PC Programming
Manual is divided into the following sections:
Section 1, OverviewProvides an overview of programming the
PBX.
Section 2, Introduction of Web Maintenance ConsoleExplains the
layout and menus of Web Maintenance Console.
Sections 3 27, Web Maintenance Console Operating
InstructionsServes as reference operating instructions when using
Web Maintenance Console to programme the PBX.
Section 28, AppendixProvides a list of changes from previous
software versions of the PBX.
Feature Programming ReferencesProvides a list of all related
programming items for each feature.
References Found in the PC Programming ManualPC Programming
Manual ReferencesRelated sections of the PC Programming Manual are
listed for your reference.
Feature Guide ReferencesThe Feature Guide explains what the PBX
can do, as well as how to obtain the most of its many features
andfacilities. Sections from the Feature Guide are listed
throughout this manual for your reference.
Installation Manual ReferencesThe Installation Manual provides
instructions detailing the installation and maintenance of the PBX.
Sectionsfrom the Installation Manual are listed throughout this
manual for your reference.
Links to Other Pages and ManualsIf you are viewing this manual
with a PC, certain items are linked to different sections of this
and other PBXmanuals. Click on a link to jump to that
section.Linked items include: Installation Manual References PC
Programming Manual References Feature Guide References
Trademarks Microsoft, Outlook, Internet Explorer, Windows and
Windows Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or
other countries. Intel and Intel Core are trademarks of Intel
Corporation in the U.S. and/or other countries. Mozilla and Firefox
are registered trademarks of the Mozilla Foundation.
2 PC Programming Manual
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All other trademarks identified herein are the property of their
respective owners. Microsoft product screen shot(s) reprinted with
permission from Microsoft Corporation.
Notice During a long programming session, it is highly
recommended that you periodically save the system data
to the System Memory. If the PBX undergoes a sudden power
failure or if the system is reset for somereason, all the system
data in RAM will be lost. However, if system data has been saved to
the SystemMemory, it can be easily reloaded.
To save the system data to the System Memory, (1) click the
button on the Home screen of WebMaintenance Console before
resetting the PBX or turning off the power, or (2) logout from
WebMaintenance Console so that the PBX automatically saves the
system data.
NOTES The contents of this manual apply to PBXs with a certain
software version, as indicated on the cover of
this manual. To confirm the software version of your PBX, see
How do I confirm the software versionof the PBX or installed cards?
in Maintenance Console Software in 2.3 Frequently Asked
Questions(FAQ).
Some optional hardware, software, and features are not available
in some countries/areas, or for somePBX models. Please consult your
certified Panasonic dealer for more information.
Product specifications, including text displayed by the
software, are subject to change without notice. In this manual, the
suffix of each model number (e.g., KX-NS500NE) is omitted unless
necessary. Operation of the KX-NS0154 depends on the PBX software
file version and the firmware version of the
KX-NS0154. You can confirm the compatibility on the Panasonic
Web site:http://panasonic.net/pcc/support/pbx
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Table of Contents1 Overview
.................................................................................................131.1
Introduction
.....................................................................................................................141.1.1
For Your Safety
..............................................................................................................141.1.2
Introduction
.....................................................................................................................161.1.3
Entering Characters
.......................................................................................................171.2
PC Programming
.............................................................................................................211.2.1
Starting Web Maintenance Console
...............................................................................211.2.2
PC Programming Using Off-line Mode
...........................................................................251.2.2.1
Editing and Printing Terminal Labels in Off-line Mode
................................................30
2 Introduction of Web Maintenance Console
.........................................312.1 Introduction
.....................................................................................................................322.1.1
Web Maintenance Console Accounts
............................................................................322.1.2
Access Levels
................................................................................................................342.1.3
Logging in to Web Maintenance Console
.......................................................................382.1.4
Easy Setup Wizard
.........................................................................................................392.1.5
Card Status
....................................................................................................................402.1.6
Extension Number Setting
..............................................................................................412.2
Logout
..............................................................................................................................422.3
Frequently Asked Questions (FAQ)
..............................................................................43
3 Web Maintenance Console Home Screen
............................................513.1 Home Screen
...................................................................................................................52
4 Status
......................................................................................................574.1
StatusEquipment Status
.............................................................................................584.1.1
StatusEquipment StatusUPS
..................................................................................584.1.2
StatusEquipment StatusCS Information
..................................................................594.1.3
StatusEquipment StatusPS Information
..................................................................604.1.4
StatusEquipment StatusUM Port status
..................................................................614.1.5
StatusEquipment StatusUSB
..................................................................................62
5 System Control
.......................................................................................635.1
System ControlProgram Update
................................................................................645.1.1
System ControlProgram UpdateDownload Program File
........................................665.1.2 System
ControlProgram UpdateUpdate Program File
............................................685.1.3 System
ControlProgram UpdatePlug and Update
..................................................705.2 System
ControlMOH
....................................................................................................715.2.1
System ControlMOHInstall
......................................................................................715.2.2
System ControlMOHDelete
.....................................................................................725.2.3
System ControlMOHStatus / Backup
......................................................................735.3
System ControlSystem Reset
....................................................................................745.4
System ControlSystem Shutdown
.............................................................................75
6 Tool
..........................................................................................................776.1
ToolSystem Data Backup
...........................................................................................786.1.1
ToolSystem Data BackupBackup to USB
...............................................................786.1.2
ToolSystem Data BackupBackup to NAS
...............................................................796.2
ToolBRI Automatic Configuration
..............................................................................806.3
ToolNDSS Link Data Clear
..........................................................................................816.4
ToolCall Pickup for My Group
....................................................................................826.5
ToolExtension List View
.............................................................................................83
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6.6 ToolImport
....................................................................................................................846.7
ToolExport
....................................................................................................................896.8
ToolScreen Customise
................................................................................................906.9
ToolUM Data Backup
...................................................................................................916.9.1
ToolUM Data BackupManual Backup
.....................................................................926.9.2
ToolUM Data BackupScheduled Backup
................................................................936.10
ToolUM Data Restore
..................................................................................................946.11
ToolUM Backup History
..............................................................................................966.12
ToolDXDP All OUS
.......................................................................................................976.13
ToolContact information
.............................................................................................986.14
ToolUT Option Setting
................................................................................................996.15
ToolURL Information
.................................................................................................1006.16
ToolSVM (Simplified Voice Message)
......................................................................1016.16.1
ToolSVM (Simplified Voice Message)Delete All Recording
..................................1016.16.2 ToolSVM (Simplified
Voice Message)Check Current Usage
................................101
7 Utility
.....................................................................................................1037.1
UtilityDiagnosis
.........................................................................................................1047.1.1
UtilityDiagnosisCard Diagnosis
.............................................................................1047.1.2
UtilityDiagnosisPing
..............................................................................................1057.2
UtilityFile
....................................................................................................................1067.2.1
UtilityFileFile Transfer PC to PBX
.........................................................................1067.2.2
UtilityFileFile Transfer PBX to PC
.........................................................................1077.2.3
UtilityFileFile View
.................................................................................................1087.2.4
UtilityFileFile Delete
..............................................................................................1097.2.5
UtilityFileMessage File Transfer PC to PBX
..........................................................1107.2.6
UtilityFileMessage File Transfer PBX to PC
..........................................................1117.3
UtilityLog
....................................................................................................................1127.3.1
UtilityLogError Log
................................................................................................1127.3.2
UtilityLogSyslog
.....................................................................................................1157.3.3
UtilityLogWeb-MC Event Log
................................................................................1167.3.4
UtilityLogUM System Log
......................................................................................1177.3.5
UtilityLogCall Control Log
......................................................................................1187.4
UtilityMonitor/Trace
...................................................................................................1197.4.1
UtilityMonitor/TraceISDN/QSIG Protocol Trace
....................................................1197.4.2
UtilityMonitor/TraceV-IPGW Protocol Trace
..........................................................1207.4.3
UtilityMonitor/TraceV-SIPGW Protocol Trace
.......................................................1217.4.4
UtilityMonitor/TraceCS Status MonitorAir Sync Group
......................................1227.4.5
UtilityMonitor/TraceCS Status MonitorLAN Sync Group
...................................1237.4.6 UtilityMonitor/TraceUM
System Trace (Internal)
...................................................1257.4.7
UtilityMonitor/TraceE1 Signalling Bit Monitor
........................................................1267.4.8
UtilityMonitor/TraceE1 Line Trace
.........................................................................1277.4.9
UtilityMonitor/TraceTCP Trace
..............................................................................1287.5
UtilityReport
...............................................................................................................1297.5.1
UtilityReportDigital Trunk Error Report
..................................................................1297.5.2
UtilityReportIP Extension Statistical Information
...................................................1307.5.3
UtilityReportUM View Reports
...............................................................................1317.5.4
UtilityReportE-mail Report
.....................................................................................1347.5.5
UtilityReportIP-CS Information
..............................................................................1357.5.5.1
UtilityReportIP-CS InformationIP-CS Statistical Information
...........................1357.5.5.2 UtilityReportIP-CS
InformationLAN Sync Information
.....................................1367.5.5.3 UtilityReportIP-CS
InformationPS Call Disconnect Log
..................................1397.6 UtilityActivation Key
Installation
..............................................................................1407.7
UtilityEmail Notification
............................................................................................1417.7.1
UtilityEmail NotificationAlert
..................................................................................141
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7.7.2 UtilityEmail NotificationSystem Analysis
...............................................................1437.7.3
UtilityEmail NotificationTest Email
.........................................................................1447.8
UtilityCommand
.........................................................................................................1457.8.1
UtilityCommandUM Command
..............................................................................1457.9
UtilityUM System Prompts Customisation
...........................................................1467.10
UtilityAutomatic Two-way Recording
......................................................................1487.10.1
UtilityAutomatic Two-way RecordingSupervisor Setting
.......................................1487.10.2 UtilityAutomatic
Two-way RecordingExtension Setting
.........................................1497.10.3 UtilityAutomatic
Two-way RecordingExtension Setting List
..................................1507.10.4 UtilityAutomatic
Two-way RecordingMaintenance
................................................1537.11 UtilityUM -
System Maintenance
..............................................................................1547.12
UtilityCS-Web Connection
........................................................................................155
8 Users
.....................................................................................................1578.1
UsersUser Profiles
....................................................................................................1588.1.1
UsersUser ProfilesAdvanced setting
.....................................................................1608.2
UsersAdd User
...........................................................................................................1648.2.1
UsersAdd UserSingle User
...................................................................................1648.2.2
UsersAdd UserMultiple Users
...............................................................................1688.3
UsersAutomatic Two-way Recording
......................................................................1698.3.1
UsersAutomatic Two-way RecordingEdit a Recording
.........................................1698.3.2 UsersAutomatic
Two-way RecordingRecord List
..................................................1708.4 UsersICDG
Management
...........................................................................................1718.4.1
UsersICDG ManagementGroup Monitor
...............................................................1718.4.2
UsersICDG ManagementACD Report
..................................................................1748.4.3
UsersICDG ManagementACD Scheduled Export
.................................................1818.4.4 UsersICDG
ManagementACD Export History
.......................................................182
9 PBX Configuration[1] Configuration
...............................................1839.1 PBX
Configuration[1-1] ConfigurationSlot
..........................................................1849.2
PBX Configuration[1-1] ConfigurationSlotSystem Property
..........................1909.2.1 PBX Configuration[1-1]
ConfigurationSlotSystem PropertyMain ...................1909.2.2
PBX Configuration[1-1] ConfigurationSlotSystem PropertySite
.....................1989.2.3 PBX Configuration[1-1]
ConfigurationSlotSystem PropertySlot
Summary
......................................................................................................................2229.2.4
PBX Configuration[1-1] ConfigurationSlotSystem PropertyNSVM
.................2259.3 PBX Configuration[1-1]
ConfigurationSlotActivation Key Status .................2289.4 PBX
Configuration[1-1] ConfigurationSlotVoIPProperty
...............................2319.4.1 PBX Configuration[1-1]
ConfigurationSlotVoIPPropertyVoIP (Ext)
Setting
..........................................................................................................................2319.4.2
PBX Configuration[1-1] ConfigurationSlotVoIPPropertyVoIP
(Trunk)
Setting
..........................................................................................................................2339.5
PBX Configuration[1-1] ConfigurationSlotUM Card Property
........................2369.6 PBX Configuration[1-1]
ConfigurationSlotUM Port Property .........................2389.7
PBX Configuration[1-1] ConfigurationSlotPort PropertyPort Type
View
................................................................................................................................2399.8
PBX Configuration[1-1] ConfigurationSlotShelf PropertyV-SIPGW
...........2409.9 PBX Configuration[1-1] ConfigurationSlotCard
PropertyV-SIPGW ...........2449.10 PBX Configuration[1-1]
ConfigurationSlotPort PropertyV-SIPGW ............2459.11 PBX
Configuration[1-1] ConfigurationSlotShelf PropertyV-IPGW
.............2669.11.1 PBX Configuration[1-1]
ConfigurationSlotShelf PropertyV-IPGWGK
Settings
........................................................................................................................2759.11.2
PBX Configuration[1-1] ConfigurationSlotShelf
PropertyV-IPGWHunt
Pattern
..........................................................................................................................2769.12
PBX Configuration[1-1] ConfigurationSlotPort PropertyV-IPGW
...............277
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9.13 PBX Configuration[1-1] ConfigurationSlotCard
PropertyV-IPEXT .............2799.14 PBX Configuration[1-1]
ConfigurationSlotPort PropertyV-IPEXT ..............2829.15 PBX
Configuration[1-1] ConfigurationSlotCard PropertyV-SIPEXT
..........2919.16 PBX Configuration[1-1] ConfigurationSlotPort
PropertyV-SIPEXT ...........2939.17 PBX Configuration[1-1]
ConfigurationSlotCard PropertyV-IPCS ...............3019.18 PBX
Configuration[1-1] ConfigurationSlotPort PropertyV-IPCS
................3039.19 PBX Configuration[1-1]
ConfigurationSlotCard PropertyV-UTEXT ...........3089.20 PBX
Configuration[1-1] ConfigurationSlotPort PropertyV-UTEXT
............3109.21 PBX Configuration[1-1] ConfigurationSlotCard
PropertyExtension
Type
................................................................................................................................3189.22
PBX Configuration[1-1] ConfigurationSlotPort PropertyExtension
Type
................................................................................................................................3219.23
PBX Configuration[1-1] ConfigurationSlotCard Property - LCO type
...........3259.24 PBX Configuration[1-1] ConfigurationSlotPort
Property - LCO Port ............3319.25 PBX Configuration[1-1]
ConfigurationSlotCard Property - BRI type/PRI
type
.................................................................................................................................3349.26
PBX Configuration[1-1] ConfigurationSlotPort Property - BRI Port
..............3409.27 PBX Configuration[1-1] ConfigurationSlotPort
Property - PRI Port ..............3509.28 PBX Configuration[1-1]
ConfigurationSlotCard PropertyE1type ..............3599.29 PBX
Configuration[1-1] ConfigurationSlotCard
PropertyE1typeLineSignal
Setting
............................................................................................................................3619.30
PBX Configuration[1-1] ConfigurationSlotCard
PropertyE1typeMFC-R2
Setting1
.........................................................................................................................3649.31
PBX Configuration[1-1] ConfigurationSlotCard
PropertyE1typeMFC-R2
Setting2
.........................................................................................................................3679.32
PBX Configuration[1-1] ConfigurationSlotPort PropertyE1Port
...............3709.33 PBX Configuration[1-1]
ConfigurationSlotExpansion Unit1/Expansion Unit2/
Expansion Unit3
............................................................................................................3749.34
PBX Configuration[1-1] ConfigurationSlotCard PropertyDOORPHONE
Card
................................................................................................................................3769.35
PBX Configuration[1-2] ConfigurationPortable Station
.....................................3779.36 PBX Configuration[1-3]
ConfigurationOption
.....................................................3809.37 PBX
Configuration[1-4] ConfigurationClock Priority
.........................................3829.38 PBX
Configuration[1-5] ConfigurationDSP Resource
........................................3839.38.1 PBX
Configuration[1-5-1] ConfigurationDSP ResourceSetting
.........................3839.38.1.1 PBX Configuration[1-5-1]
ConfigurationDSP ResourceSettingDSP Resource
Advisor
.......................................................................................................................3869.38.2
PBX Configuration[1-5-2] ConfigurationDSP ResourceUsage
..........................387
10 PBX Configuration[2] System
.........................................................38910.1
PBX Configuration[2-1] SystemDate & Time
.......................................................39010.1.1
PBX Configuration[2-1-1] SystemDate & TimeDate & Time
Setting .................39010.1.2 PBX Configuration[2-1-2]
SystemDate & TimeSNTP / Daylight Saving ............39110.1.2.1
PBX Configuration[2-1-2] SystemDate & TimeSNTP / Daylight
SavingDaylight
Saving
........................................................................................................................39310.2
PBX Configuration[2-2] SystemOperator & BGM
...............................................39510.3 PBX
Configuration[2-3] SystemTimers & Counters
...........................................39610.4 PBX
Configuration[2-4] SystemWeek Table
........................................................41110.4.1
PBX Configuration[2-4] SystemWeek TableTime Setting
.................................41110.5 PBX Configuration[2-5]
SystemHoliday Table
....................................................41310.6 PBX
Configuration[2-6] SystemNumbering Plan
................................................41510.6.1 PBX
Configuration[2-6-1] SystemNumbering PlanMain
....................................41510.6.2 PBX
Configuration[2-6-2] SystemNumbering PlanQuick Dial
...........................43810.6.3 PBX Configuration[2-6-3]
SystemNumbering PlanB/NA DND Call
Feature
.........................................................................................................................440
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10.7 PBX Configuration[2-7] SystemClass of Service
................................................44310.7.1 PBX
Configuration[2-7-1] SystemClass of ServiceCOS Settings
......................44310.7.2 PBX Configuration[2-7-2]
SystemClass of ServiceExternal Call Block .............45710.7.3
PBX Configuration[2-7-3] SystemClass of ServiceInternal Call Block
...............45810.8 PBX Configuration[2-8] SystemRing Tone
Patterns ...........................................45910.8.1 PBX
Configuration[2-8-1] SystemRing Tone PatternsCall from CO
..................45910.8.2 PBX Configuration[2-8-2] SystemRing
Tone PatternsCall from
DOORPHONE
..............................................................................................................46010.8.3
PBX Configuration[2-8-3] SystemRing Tone PatternsCall from Others
............46110.9 PBX Configuration[2-9] SystemSystem Options
................................................46310.10 PBX
Configuration[2-10] SystemExtension CID Settings
..................................48610.11 PBX Configuration[2-11]
SystemAudio Gain
......................................................48910.11.1
PBX Configuration[2-11-1] SystemAudio GainPaging/MOH
.............................48910.11.2 PBX Configuration[2-11-2]
SystemAudio GainCard
..........................................491
11 PBX Configuration[3] Group
...........................................................49311.1
PBX Configuration[3-1] GroupTrunk Group
........................................................49411.1.1
PBX Configuration[3-1-1] GroupTrunk GroupTRG Settings
..............................49411.1.2 PBX Configuration[3-1-2]
GroupTrunk GroupLocal Access Priority ..................50011.1.3
PBX Configuration[3-1-3] GroupTrunk GroupCaller ID Modification
.................50111.1.4 PBX Configuration[3-1-4] GroupTrunk
GroupDialling Plan ...............................50511.1.4.1 PBX
Configuration[3-1-4] GroupTrunk GroupDialling PlanAuto
Assign
........................................................................................................................50711.1.5
PBX Configuration[3-1-5] GroupTrunk GroupCharge Rate
...............................50811.2 PBX Configuration[3-2]
GroupUser Group
..........................................................50911.3
PBX Configuration[3-3] GroupCall Pickup Group
..............................................51011.3.1 PBX
Configuration[3-3] GroupCall Pickup GroupAll Setting
..............................51111.4 PBX Configuration[3-4]
GroupPaging Group
......................................................51211.4.1 PBX
Configuration[3-4] GroupPaging GroupAll Setting
....................................51311.4.2 PBX
Configuration[3-4] GroupPaging GroupExternal Pager
.............................51411.5 PBX Configuration[3-5]
GroupIncoming Call Distribution Group
.....................51511.5.1 PBX Configuration[3-5-1]
GroupIncoming Call Distribution GroupGroup
Settings
........................................................................................................................51511.5.1.1
PBX Configuration[3-5-1] GroupIncoming Call Distribution
GroupGroup
SettingsMember List
..............................................................................................52411.5.2
PBX Configuration[3-5-2] GroupIncoming Call Distribution
GroupQueuing Time
Table
............................................................................................................................52611.5.3
PBX Configuration[3-5-3] GroupIncoming Call Distribution
GroupMiscellaneous
.................................................................................................52711.5.4
PBX Configuration[3-5-4] GroupIncoming Call Distribution
GroupACD
Supervisor
....................................................................................................................53111.6
PBX Configuration[3-6] GroupExtension Hunting Group
..................................53211.6.1 PBX Configuration[3-6]
GroupExtension Hunting GroupMember List ...............53311.7 PBX
Configuration[3-7] GroupUM Group
............................................................53411.7.1
PBX Configuration[3-7-1] GroupUM GroupSystem Settings
.............................53411.7.2 PBX Configuration[3-7-2]
GroupUM GroupUnit Settings
...................................53611.7.2.1 PBX
Configuration[3-7-2] GroupUM GroupUnit SettingsMember List
........53811.8 PBX Configuration[3-8] GroupPS Ring Group
....................................................53911.8.1 PBX
Configuration[3-8] GroupPS Ring GroupMember List
...............................54011.9 PBX Configuration[3-9]
GroupConference Group
..............................................54111.9.1 PBX
Configuration[3-9] GroupConference GroupMember List
.........................54311.10 PBX Configuration[3-10] GroupP2P
Group
.........................................................54411.11
PBX Configuration[3-11] GroupVM(DPT) Group
.................................................54511.11.1 PBX
Configuration[3-11-1] GroupVM(DPT) GroupSystem Settings
..................54511.11.2 PBX Configuration[3-11-2] GroupVM(DPT)
GroupUnit Settings .......................547
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11.11.2.1 PBX Configuration[3-11-2] GroupVM(DPT) GroupUnit
SettingsMemberList
.............................................................................................................................548
11.12 PBX Configuration[3-12] GroupVM(DTMF) Group
..............................................55111.12.1 PBX
Configuration[3-12-1] GroupVM(DTMF) GroupSystem Settings
...............55111.12.2 PBX Configuration[3-12-2] GroupVM(DTMF)
GroupGroup Settings .................55511.12.2.1 PBX
Configuration[3-12-2] GroupVM(DTMF) GroupGroup SettingsMember
List
.............................................................................................................................556
12 PBX Configuration[4] Extension
.....................................................55712.1 PBX
Configuration[4-1] ExtensionWired Extension
...........................................55812.1.1 PBX
Configuration[4-1-1] ExtensionWired ExtensionExtension Settings
..........55812.1.1.1 PBX Configuration[4-1-1] ExtensionWired
ExtensionExtension SettingsCLIP
Generate
....................................................................................................................58112.1.2
PBX Configuration[4-1-2] ExtensionWired ExtensionFWD/DND
.......................58312.1.3 PBX Configuration[4-1-3]
ExtensionWired ExtensionSpeed Dial ......................58412.1.4
PBX Configuration[4-1-4] ExtensionWired ExtensionFlexible Button
................58512.1.4.1 PBX Configuration[4-1-4] ExtensionWired
ExtensionFlexible ButtonFlexible
button data copy
........................................................................................................59312.1.5
PBX Configuration[4-1-5] ExtensionWired ExtensionPF Button
........................59412.1.6 PBX Configuration[4-1-6]
ExtensionWired ExtensionNDSS Link Data -
Send
.............................................................................................................................59512.1.7
PBX Configuration[4-1-7] ExtensionWired ExtensionCLIP ID Table
.................59612.1.8 PBX Configuration[4-1-8] ExtensionWired
ExtensionSimplified Voice
Message
.......................................................................................................................59712.2
PBX Configuration[4-2] ExtensionPortable Station
............................................59912.2.1 PBX
Configuration[4-2-1] ExtensionPortable StationExtension Settings
..........59912.2.1.1 PBX Configuration[4-2-1] ExtensionPortable
StationExtension SettingsCLIP
Generate
....................................................................................................................62012.2.2
PBX Configuration[4-2-2] ExtensionPortable StationFWD/DND
.......................62212.2.3 PBX Configuration[4-2-3]
ExtensionPortable StationFlexible Button
................62312.2.3.1 PBX Configuration[4-2-3]
ExtensionPortable StationFlexible ButtonFlexible
button data copy
........................................................................................................63012.2.4
PBX Configuration[4-2-4] ExtensionPortable StationNDSS Link Data
-
Send
.............................................................................................................................63112.2.5
PBX Configuration[4-2-5] ExtensionPortable StationCLIP ID Table
..................63212.2.6 PBX Configuration[4-2-6]
ExtensionPortable StationSimplified Voice
Message
.......................................................................................................................63312.3
PBX Configuration[4-3] ExtensionDSS Console
.................................................63512.3.1 PBX
Configuration[4-3] ExtensionDSS ConsoleDSS key data copy
.................642
13 PBX Configuration[5] Optional Device
...........................................64313.1 PBX
Configuration[5-1] Optional DeviceDoorphone
..........................................64413.2 PBX
Configuration[5-2] Optional DeviceExternal Pager
....................................64713.3 PBX Configuration[5-3]
Optional DeviceVoice Message
...................................64813.3.1 PBX
Configuration[5-3-1] Optional DeviceVoice MessageDISA System
..........64813.3.2 PBX Configuration[5-3-2] Optional DeviceVoice
MessageDISA Message ........65313.3.3 PBX Configuration[5-3-3]
Optional DeviceVoice MessageSVM ........................65513.4 PBX
Configuration[5-4] Optional DeviceExternal Relay
....................................65813.5 PBX Configuration[5-5]
Optional DeviceExternal Sensor
..................................660
14 PBX Configuration[6] Feature
.........................................................66314.1
PBX Configuration[6-1] FeatureSystem Speed Dial
...........................................66414.2 PBX
Configuration[6-2] FeatureHotel & Charge
.................................................66614.3 PBX
Configuration[6-3] FeatureVerification Code
..............................................67314.4 PBX
Configuration[6-4] FeatureSecond Dial Tone
.............................................675
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14.5 PBX Configuration[6-5] FeatureAbsent Message
...............................................67614.6 PBX
Configuration[6-6] FeatureTenant
................................................................677
15 PBX Configuration[7] TRS
...............................................................67915.1
PBX Configuration[7-1] TRSDenied Code
...........................................................68015.2
PBX Configuration[7-2] TRSException Code
......................................................68115.3 PBX
Configuration[7-3] TRSSpecial Carrier
........................................................68215.4 PBX
Configuration[7-4] TRSEmergency Dial
......................................................68315.5 PBX
Configuration[7-5] TRSMiscellaneous
.........................................................684
16 PBX Configuration[8] ARS
...............................................................68716.1
PBX Configuration[8-1] ARSSystem Setting
.......................................................68816.2 PBX
Configuration[8-2] ARSLeading Number
....................................................68916.3 PBX
Configuration[8-3] ARSRouting Plan Time
.................................................69016.3.1 PBX
Configuration[8-3] ARSRouting Plan TimeTime Setting
............................69116.4 PBX Configuration[8-4]
ARSRouting Plan Priority
.............................................69216.5 PBX
Configuration[8-5] ARSCarrier
.....................................................................69316.6
PBX Configuration[8-6] ARSLeading Number Exception
..................................69616.7 PBX Configuration[8-7]
ARSAuthorisation Code for TRG
.................................697
17 PBX Configuration[9] Private Network
...........................................69917.1 PBX
Configuration[9-1] Private NetworkTIE Table
.............................................70017.2 PBX
Configuration[9-2] Private NetworkNetwork Data Transmission
..............70217.3 PBX Configuration[9-3] Private NetworkNetwork
Operator (VoIP) ...................70517.4 PBX Configuration[9-4]
Private NetworkNDSS Key Table
.................................70617.5 PBX Configuration[9-5]
Private NetworkCentralised UM/VM Unit .....................708
18 PBX Configuration[10] CO & Incoming Call
...................................70918.1 PBX Configuration[10-1]
CO & Incoming CallCO Line Settings
........................71018.2 PBX Configuration[10-2] CO &
Incoming CallDIL Table & Port Settings ..........71118.3 PBX
Configuration[10-3] CO & Incoming CallDDI / DID Table
...........................71618.3.1 PBX Configuration[10-3] CO
& Incoming CallDDI / DID TableAutomatic
Registration
..................................................................................................................71918.3.2
PBX Configuration[10-3] CO & Incoming CallDDI / DID
TableName
Generate
......................................................................................................................72118.4
PBX Configuration[10-4] CO & Incoming CallMSN Table
..................................72318.5 PBX Configuration[10-5]
CO & Incoming CallMiscellaneous
............................726
19 PBX Configuration[11] Maintenance
..............................................72719.1 PBX
Configuration[11-1] MaintenanceMain
........................................................72819.2 PBX
Configuration[11-2] MaintenancePT Programming Access
......................73919.3 PBX Configuration[11-3] MaintenanceCS
Synchronisation ..............................74019.3.1 PBX
Configuration[11-3-1] MaintenanceCS SynchronisationAir
Synchronisation
............................................................................................................74019.3.2
PBX Configuration[11-3-2] MaintenanceCS SynchronisationLAN
Synchronisation
............................................................................................................74319.3.3
PBX Configuration[11-3-3] MaintenanceCS SynchronisationLAN Sync
Group
Setting
..........................................................................................................................746
20 UM Configuration[1] Mailbox Settings
...........................................74920.1 UM
Configuration[1] Mailbox Settings
....................................................................75020.1.1
UM Configuration[1-1] Mailbox SettingsQuick Setting
..........................................75020.1.2 UM
Configuration[1-2] Mailbox SettingsFull Setting
..............................................75220.1.3 UM
Configuration[1-3] Mailbox SettingsAuto Configuration
..................................774
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21 UM Configuration[2] Class of Service
............................................77521.1 UM
Configuration[2] Class of Service
.....................................................................776
22 UM Configuration[3] UM Extension / Trunk Service
.....................78922.1 UM Configuration[3-1] UM Extension /
Trunk ServiceService Group ...............79022.2 UM
Configuration[3-2] UM Extension / Trunk ServicePort Assignment
...........792
23 UM Configuration[4] Service Settings
............................................79323.1 UM
Configuration[4-1] Service SettingsCaller ID / PIN Call Routing
................79423.2 UM Configuration[4-2] Service
SettingsParameters
...........................................79723.3 UM
Configuration[4-3] Service SettingsCustom Service
...................................80423.3.1 UM Configuration[4-3]
Service SettingsCustom ServiceMenu & Transfer ........80623.3.2
UM Configuration[4-3] Service SettingsCustom ServiceDate Control
...............81023.3.3 UM Configuration[4-3] Service
SettingsCustom ServiceTime Control ..............81123.3.4 UM
Configuration[4-3] Service SettingsCustom ServiceDay Control
................81223.3.5 UM Configuration[4-3] Service
SettingsCustom ServicePassword ...................81323.4 UM
Configuration[4-4] Service SettingsHoliday Table
.......................................816
24 UM Configuration[5] System Parameters
.......................................82124.1 UM
Configuration[5-1] System ParametersMailbox Group
................................82224.2 UM Configuration[5-2]
System ParametersExtension Group
............................82424.3 UM Configuration[5-3] System
ParametersSystem Caller Name
Announcement
..............................................................................................................82624.4
UM Configuration[5-4] System ParametersParameters
.....................................828
25 UM Configuration[6] H/W Settings
..................................................84525.1 UM
Configuration[6] H/W Settings
...........................................................................846
26 UM Configuration[7] System Security
............................................84726.1 UM
Configuration[7] System Security
.....................................................................848
27 Network Service
...................................................................................85127.1
Network Service[1] IP Address/Ports
......................................................................85227.2
Network Service[2] Server Feature
..........................................................................85627.2.1
Network Service[2-1] Server FeatureDHCP
..........................................................85627.2.2
Network Service[2-2] Server FeatureFTP
.............................................................85827.2.3
Network Service[2-4] Server FeatureHTTP
..........................................................85927.2.4
Network Service[2-5] Server FeatureNTP
.............................................................86027.2.5
Network Service[2-6] Server FeatureSMTP
..........................................................86127.2.6
Network Service[2-7] Server FeatureIMAP4
.........................................................86427.3
Network Service[3] Client Feature
...........................................................................86527.3.1
Network Service[3-1] Client FeatureFTP
..............................................................86527.3.2
Network Service[3-2] Client FeatureSyslog
..........................................................86727.3.3
Network Service[3-3] Client FeatureSNMP Agent
................................................86827.4 Network
Service[4] Other
..........................................................................................87227.4.1
Network Service[4-1] OtherSecurity
......................................................................87227.4.2
Network Service[4-2] OtherNAS
...........................................................................873
28 Appendix
...............................................................................................87528.1
Revision History
............................................................................................................87628.1.1
PFMPR Software File Version 004.1xxxx
....................................................................87628.1.2
PFMPR Software File Version 004.2xxxx
....................................................................878
Feature Programming References
...........................................................879
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12 PC Programming Manual
Table of Contents
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Section 1Overview
This section provides an overview of programming thePBX.
PC Programming Manual 13
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1.1 Introduction
1.1.1 For Your SafetyTo prevent personal injury and/or damage to
property, be sure to observe the following safety precautions.The
following symbols classify and describe the level of hazard and
injury caused when this unit isoperated or handled improperly.
WARNING This notice means that misuse could result in deathor
serious injury.
CAUTION This notice means that misuse could result in injuryor
damage to property.
The following types of symbols are used to classify and describe
the type of instructions to beobserved.
This symbol is used to alert users to a specific operating
procedure that must not be performed.
This symbol is used to alert users to a specific operating
procedure that must be followed inorder to operate the unit
safely.
14 PC Programming Manual
1.1.1 For Your Safety
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WARNING
Unplug the PBX from the AC outlet if it emits smoke, an abnormal
smell or makes unusual noise. Theseconditions can cause fire or
electric shock. Confirm that smoke has stopped and contact an
authorisedPanasonic Factory Service Centre.
CAUTION
To the Administrator or Installer regarding account passwords1.
Please provide all system passwords to the customer.2. To avoid
unauthorised access and possible abuse of the PBX, keep the
passwords secret, and inform
the customer of the importance of the passwords, and the
possible dangers if they become known toothers.
3. The PBX has no passwords set initially. For security, select
an installer password as soon as the PBXsystem is installed at the
site.
4. Change the passwords periodically.5. It is strongly
recommended that passwords of 10 numbers or characters be used for
maximum
protection against unauthorised access. There is a risk that
fraudulent telephone calls will be made if a third party discovers
a personal identification
number (PIN) (verification code PIN or extension PIN) of the
PBX.The cost of such calls will be billed to the owner/renter of
the PBX.To protect the PBX from this kind of fraudulent use, we
strongly recommend:a. Keeping PINs secret.b. Selecting complex,
random PINs that cannot be easily guessed.c. Changing PINs
frequently.
PC Programming Manual 15
1.1.1 For Your Safety
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1.1.2 IntroductionThese programming instructions are designed to
serve as an overall system programming reference for thePBX. Each
feature in the PBX has default settings that can be changed to
customise the PBX to yourrequirements. These settings control the
functions of the PBX, and changing them is referred to as
"systemprogramming".Programming can be performed by system
installers, on-site managers, and individual users.
However,managers and individual users may only change a limited
number of settings. For details, see 2.1.1 WebMaintenance Console
Accounts.All features and settings of the PBX can be programmed
through system programming with Web MaintenanceConsole. Starting
Web Maintenance Console is described in 1.2 PC Programming.
Individual systemprogramming items are described from Section 3 Web
Maintenance Console Home Screen.
Programming ModesThere are two different modes available for
programming using Web Maintenance Console: On-line Mode
On-line mode allows you to use Web Maintenance Console on a PC
that is connected to the PBX to modifythe system data and settings
used by the PBX. Settings can be modified and results are displayed
in realtime. Modifications to settings change the information in
the PBXs temporary memory (DRAM). To finalisethe changes, you must
either save the changes to the PBXs System Memory by clicking or
log out ofWeb Maintenance Console by clicking . For details, see
Web Maintenance Console Features in3.1 Home Screen.
Off-line ModeOff-line mode allows you to connect to a version of
Web Maintenance Console running on your PC. UsingOff-line mode, you
can create new system data files and make modifications to system
data files storedon your PC, without being connected to the PBX.
After you finish configuring settings, they can be savedand
uploaded to the PBX, which will update the PBXs settings. For
details, see Uploading ProgrammedSettings to the PBX in 1.2.2 PC
Programming Using Off-line Mode.
16 PC Programming Manual
1.1.2 Introduction
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1.1.3 Entering CharactersThe characters on a white background
below can be used when storing a name, message, password or
othertext entry data using a PC. The available characters vary
according to the model of PBX.
NoteFor NE models, the tables differ depending on the Area Code
selected in Easy Setup.
Table 1 (Standard)
PC Programming Manual 17
1.1.3 Entering Characters
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Table 2 (For NE model)
18 PC Programming Manual
1.1.3 Entering Characters
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Table 3 (For RU/UC model)
PC Programming Manual 19
1.1.3 Entering Characters
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Table 4 (For Greece)
20 PC Programming Manual
1.1.3 Entering Characters
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1.2 PC Programming
1.2.1 Starting Web Maintenance ConsoleSystem programming,
diagnosis and administration can be performed with a PC using Web
MaintenanceConsole. Web Maintenance Console is accessed through a
Web browser running on a networked PC.This section describes how to
set up and access Web Maintenance Console.
System RequirementsRequired Operating System Microsoft Windows
Vista Business, Windows 7, Windows 8, Windows 8 Professional,
Windows 8.1 or
Windows 8.1 Professional operating system
NoteIn Windows 8 / 8.1 and Windows 8 / 8.1 Professional, Web
Maintenance Console runs only in desktopmode. It is not available
from the Windows 8 / 8.1 Start screen.
Recommended Display Settings Screen resolution: XGA (1024 768)
DPI setting: Normal size (96 DPI)
Supported Browsers for use with Web Maintenance Console Windows
Internet Explorer 8 Windows Internet Explorer 9 Windows Internet
Explorer 10*1 Windows Internet Explorer 11 Mozilla Firefox version
21 or later*1 64-bit Enhanced Protected Mode (EPM) is not
supported.
Always apply the latest updates to your Web browser software.
For details, refer to your Web browsersdocumentation. Only the
browsers and browser versions listed above are supported for use
with WebMaintenance Console.
NoteWhen using Windows Internet Explorer, there may be a delay
when displaying some screens of WebMaintenance Console. A message
may be displayed that reads "Stop running this script?". This
messageis automatically displayed when a script takes a long time
to complete. If this message is displayed, clickNo to continue
using Web Maintenance Console. If you click Yes, you will have to
close the browser windowfor Web Maintenance Console and log in
again. For information about disabling this prompt, refer to
yourWeb browsers on-line support resources.
Browser Setting RequirementsThe following functions must be
enabled in the Web browsers settings to use Web Maintenance
Console: Cookies JavaScript The ability to download files The
display of animations The display of imagesFor details regarding
the above settings, refer to your Web browsers documentation.
PC Programming Manual 21
1.2.1 Starting Web Maintenance Console
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PC Specifications (for programming)The following are recommended
specifications for PCs used for programming. For details about
programmingin Off-line mode, see 1.2.2 PC Programming Using
Off-line Mode.
Recommended Specification
CPU 3.2 GHz Intel Core 2 Duo processor or comparable CPU
RAM 2048 MB
Hard Disk 10 GB available space
Copyright for MD5This software uses the Source Code of RSA Data
Security, Inc. described in the RFC1321 (MD5Message-Digest
Algorithm).
Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All
rights reserved.
Licence to copy and use this software is granted provided that
it is identified as the "RSA Data Security, Inc.MD5 Message-Digest
Algorithm" in all material mentioning or referencing this software
or this function.
Licence is also granted to make and use derivative works
provided that such works are identified as "derivedfrom the RSA
Data Security, Inc. MD5 Message-Digest Algorithm" in all material
mentioning or referencing thederived work.
RSA Data Security, Inc. makes no representations concerning
either the merchantability of this software orthe suitability of
this software for any particular purpose. It is provided "as is"
without express or implied warrantyof any kind.These notices must
be retained in any copies of any part of this documentation and/or
software.
PC Connection (On-line Mode)To connect to Web Maintenance
Console in On-line mode, both the PC and the PBX must be connected.
Theconnection can be made through a local area network (LAN), a
virtual private network (VPN), or over theInternet. A PC can also
be connected directly to the maintenance port of the PBX.
Note When connecting to Web Maintenance Console over the
Internet, the use of an encrypted
communication method, such as TLS, is strongly recommended. For
details, contact your networksadministrator.
Connecting to Web Maintenance Console (On-line Mode)Below is the
procedure for connecting to Web Maintenance Console to programme in
On-line mode:1. Connect the PC to the PBX:
Connect the PBX to a network with the LAN port and access the
PBX from a PC in your LAN or VPN. Connect the PBX to a network with
the LAN port and access the PBX from a PC using an Internet
connection.2. Access Web Maintenance Console:
LAN or VPN connection:Launch your Web browser and input the IP
address of the PBX followed by the Web Maintenance Consoleport
number into the address bar. The input method will differ according
to the PCs connection to the PBX.
22 PC Programming Manual
1.2.1 Starting Web Maintenance Console
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The default IP address for the LAN port of the PBX is
192.168.0.101, and the default Web MaintenanceConsole port number
is 80. Accordingly, the address to enter to connect to the PBX for
the first time willbe as follows (enter the address exactly as
shown):http://192.168.0.101
MNT Port connection:Launch your Web browser and in the address
bar, enter one of the following addresses exactly as shown:
223.0.0.1or http://kx-ns500.
Note If entering "http://kx-ns500.", be sure to include the
period at the end as shown. If connecting using 223.0.0.1 takes a
long time, configure a static IP address for the PC.
Internet connection (TLS Connection):When the PC is accessing
the PBX from a connection over the Internet, the use of TLS is
stronglyrecommended. When using a TLS encrypted connection, the
default port is 443. The format of the addressto enter to connect
to the PBX using a TLS encrypted connection will be as
follows:https://xxx.xxx.xxx.xxx:yyy "xxx.xxx.xxx.xxx" is the IP
address of a device that can be accessed from the Internet, such as
the
IP address of a network router. "yyy" is a port number. The
network routers port forwarding settings must be configured so that
traffic
arriving at port "yyy" is forwarded to the correct IP address
and port of the PBX in the LAN. Port forwarding settings must
specify the IP address and the port number of the network
router
("xxx.xxx.xxx.xxx:yyy") to transfer the packets to the PBX in
the LAN, so that the packets sent to theglobal IP address and
specified port of the router will be transferred to the IP address
and specifiedport of the PBX in the LAN.
Note the usage of "https" instead of "http". If you connect to
Web Maintenance Console using TLS, a security alert window is
displayed. Follow
the prompts to install a security certificate. The procedure may
vary according to your browser.
Note You can also connect to the PBX in On-line mode using the
Off-line Web Maintenance Console
Programme Launcher. For details, see Connecting in On-line Mode
using the ProgrammeLauncher in 1.2.2 PC Programming Using Off-line
Mode.
3. The Web Maintenance Console login screen is displayed. For
details about logging in, see 2.1.3 Loggingin to Web Maintenance
Console. If this is the first time the PBX is accessed (i.e., it is
in its initialised, factory default state), you must log
in using the Installer level account. Once you log in, the Easy
Setup Wizard will launch. For details,see 2.1.4 Easy Setup
Wizard.
If the PBX has been set up using the Easy Setup Wizard, PBX
system programming can be performed.To perform programming, enter
the login name and password according to your status
andauthorisation level. For details about the differences between
levels of authorisation, see 2.1.1 WebMaintenance Console
Accounts.
4. After you successfully log in to Web Maintenance Console, the
Home screen will be displayed andprogramming can be performed. For
details about accessing the different features of Web
MaintenanceConsole, see 3.1 Home Screen.
Connecting to Web Maintenance Console (Remote Access)Below is
the procedure for connecting to Web Maintenance Console to
programme via Remote Access:
PC Programming Manual 23
1.2.1 Starting Web Maintenance Console
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1. Connect the PC to the PBX. Install the Remote card, connect
the PBX to an analogue line, and access the PBX from a PC via a
remote modem. Connect the PBX to an ISDN line and access the PBX
from a PC via an ISDN modem.For more details, refer to "5.2 PC
ConnectionConnection via RMT Card (KX-TDA0196)" or "5.2
PCConnectionConnection via PRI23 Card (KX-NS5290), PRI30/E1 Card
(KX-NS5290CE), BRI2 Card(KX-NS5282), or BRI4 Card (KX-NS5284)" in
the Installation Manual.
2. Start the Off-line Web Maintenance launcher :Analogue Line
connection:1) Click the Connect-Online Mode button.2) Select the
Modem tab.3) Set the following: Dial Number / Dial Type / Port /
Baud Rate (bps) / Flow Control / Command4) Enter the Password.5)
Click the Connect button.ISDN Line connection:1) Click the
Connect-Online Mode button.2) Select the ISDNRemote tab.3) Enter
the Telephone Number.4) Enter the Password.5) Click the Connect
button.
3. The Web Maintenance Console login screen is displayed. For
details about logging in, see 2.1.3 Loggingin to Web Maintenance
Console.
4. After you successfully log in to Web Maintenance Console, the
Home screen will be displayed andprogramming can be performed. For
details about accessing the different features of Web
MaintenanceConsole, see 3.1 Home Screen.
Connecting to Web Maintenance Console (Off-line Mode)To connect
to Web Maintenance Console in Off-line mode, use the New -Offline
Mode or Open -OfflineMode operations in the Off-line Web
Maintenance Console programme launcher. For details, refer to 1.2.2
PCProgramming Using Off-line Mode.
24 PC Programming Manual
1.2.1 Starting Web Maintenance Console
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1.2.2 PC Programming Using Off-line ModePC Programming is
performed by connecting to the PBX using Web Maintenance Console,
which is also knownas On-line mode. However, as certain programming
requires installed cards to be set to out of service (OUS),or
requires system settings to be changed, some programming cannot be
performed while the PBX is in use.Off-line mode programming is
performed using the Off-line version of Web Maintenance Console,
which youinstall on your PC.Off-line mode allows you to create new
system data files and make modifications to system data files
storedon your PC, without being connected to the PBX. The
programming changes can be saved and then lateruploaded to the
PBX.The following procedures outline how to install and use the
Off-line Web Maintenance Console for Off-linemode programming.
InstallationNote
Be sure to install and use the latest version of "KX-NS Unified
Web Maintenance Console". Before beginning the installation of
Off-line Web Maintenance Console, the following software must
be
installed on the PC: Microsoft .NET Framework 2.0 Microsoft .NET
Framework 4This software can be downloaded from Microsofts online
Download Center.
To install or uninstall the software on a PC running Windows
Vista Business, Windows 7, Windows 8,Windows 8 Professional,
Windows 8.1, or Windows 8.1 Professional, you must be logged in as
a userin the "Administrators" group.
1. Copy the "KX-NS Unified Web Maintenance Console" setup file
to your PC.2. Double-click the setup file to run the installer.3.
Follow the on-screen instructions provided by the installation
wizard.
The Programme LauncherAfter Off-line Web Maintenance Console has
been installed, you can run the Programme Launcher from theWindows
Start menu.
PC Programming Manual 25
1.2.2 PC Programming Using Off-line Mode
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Off-line Web Maintenance Console Programme Launcher
NoteOff-line Web Maintenance Console cannot be used when the PBX
Web Manager for Unified PCMaintenance Console (for
KX-TDA/KX-TDE/KX-NCP PBXs) is running on the PC.To disable the PBX
Web Manager:1. In the Unified PC Maintenance Console launcher,
click OptionPBX Web Manager.2. Deselect the Enable Web Server check
box.3. Click OK.
Starting a New System Data FileYou can start a new session of
PBX programming in Off-line mode. You can then programme PBX
settings inOff-line Web Maintenance Console and then save them to a
file you can later upload to the PBX.
NoteSince selecting this option creates a blank system data
file, uploading this file to the PBX will overwrite allprevious
settings. Use this function only when necessary.
To create a new system data file1. In the Programme Launcher,
click New -Offline Mode. The Off-line Web Maintenance Console
login
screen will be displayed in your PCs Web browser. For details
about the login screen, see 2.1.3 Loggingin to Web Maintenance
Console.
2. Log in to Off-line Web Maintenance Console using the
Installer level account and password to start theEasy Setup Wizard.
For details, see 2.1.4 Easy Setup Wizard.
To convert a KX-TDA100/KX-TDA200s or KX-TEs system data file to
KX-NS500KX-TDA100/KX-TDA200 or KX-TE system data can be converted
for use with the KX-NS500 by using theDatabase Converter.1. In the
Programme Launcher, click Database Converter. The Database
Converter screen will be displayed
in your PC.For details, refer to "Converting KX-TDA100/KX-TDA200
or KX-TE series System Data for Use with theKX-NS500" in "5.3
Starting Web Maintenance Console" in the Installation Manual.
26 PC Programming Manual
1.2.2 PC Programming Using Off-line Mode
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Opening an Existing System Data FileThis operation will load a
PBX settings system data file from your PC for programming in
Off-line mode. Thesystem data file can be a file created earlier
using Off-line Web Maintenance Console, or a system data
filedownloaded from a PBX. You can then programme PBX settings
using Off-line Web Maintenance Consoleand then save the settings to
a file you can later upload to the PBX.When you use the following
procedure to open a system file created using a previous version of
the PBXsoftware, a confirmation screen will be displayed asking
whether you want to convert the system data to thelatest software
version. Click Yes to convert the data and proceed with Off-line
programming.
To open a system data file1. In the Programme Launcher, click
Open -Offline Mode.
The Open dialogue box will be displayed.2. Navigate to the
folder containing the system data file you want to open.3. Select
the file.4. Click Open, and then click OK.
The file will be loaded and the Off-line Web Maintenance Console
login screen will be displayed in yourPCs Web browser. For details
about the login screen, see 2.1.3 Logging in to Web
MaintenanceConsole.
5. Log in using an account name and password associated with the
system data file that was loaded.
NoteUser (User) level accounts cannot be used to log in to
Off-line Web Maintenance Console. For details aboutaccount types,
refer to 2.1.1 Web Maintenance Console Accounts.
Connecting in On-line Mode using the Programme LauncherYou can
also use the Programme Launcher to log in to Web Maintenance
Console in On-line mode. You cansave the IP address and port
information for each PBX in a profile. This feature is useful when
there are multiplePBXs in your network. For details about
connecting to the PBX in On-line mode, see Connecting to
WebMaintenance Console (On-line Mode) in 1.2.1 Starting Web
Maintenance Console.
To connect in On-line mode using the Programme Launcher1. In the
Programme Launcher, click Connect -Online Mode.
The Connection dialogue box will be displayed.2. Select a
profile from the drop-down list, or enter the IP address and Port
manually.3. Click Connect.
The Web Maintenance Console login screen for connecting directly
to the PBX in On-line mode will bedisplayed in your PCs Web
browser. For details about the login screen, see 2.1.3 Logging in
to WebMaintenance Console.
Editing and Printing Terminal LabelsYou can create and print key
label sheets that match the Flexible Button settings and then use
the labels onextensions. In the Programme Launcher, click Terminal
Label Print. The screen for editing and printing keylabels will be
displayed. For details, see 1.2.2.1 Editing and Printing Terminal
Labels in Off-line Mode.
OptionsYou can specify the display language of the Programme
Launcher, as well as set the web server port numberfor Off-line Web
Maintenance Console. In the Programme Launcher, click Options and
change the settingsas necessary.Adding Additional
LanguagesAdditional display language files may be made available.
To add a display language not listed in the languageselection menu,
select Additional language, and then click Browse to specify the
language file. Afterspecifying a language file, click OK to change
to the selected language.
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VoIP Test ToolClick the VoIP Test Tool button to launch the VoIP
Test Tool. This tool is identical to the VoIP Test Toolincluded
with the Unified PC Maintenance Console for KX-TDA/KX-TDE/KX-NCP
PBXs.
IP Terminal UtilityClick the IP Terminal button to launch the IP
Terminal setup utility. This utility is identical to the IP
Terminalutility included with the Unified PC Maintenance Console
for KX-TDA/KX-TDE/KX-NCP PBXs.
IP Trace File ConverterClick the IP Trace File Converter button
to launch the IP Trace File Converter utility. This utility will
convertlocally-saved IP trace file data collected by the system
utilities listed below into a format that can be analysedby general
packet analysis software tools. 7.4.2 UtilityMonitor/TraceV-IPGW
Protocol Trace 7.4.3 UtilityMonitor/TraceV-SIPGW Protocol Trace
OthersOthers is a tool used to edit files saved by using the
Export tool. Copy files from the Others folder to edit them.After
saving edited files, import them to the PBX.The following types of
data types can be edited. Feature Speed Dial and Caller ID Incoming
Call DDI/DID Table Wired Extension PS ExtensionFor details, see
"6.6 ToolImport" and "6.7 ToolExport".
Programming in Off-line ModeOnce you have logged in to Off-line
Web Maintenance Console, programming is very similar to On-line
mode.The title bar will be coloured differently from when in
On-line mode:
When programming in On-line mode:
When programming in Off-line mode:
Some items are not programmable when in Off-line mode, and those
items will be greyed out. Some tools andutilities are also not
available in Off-line mode. For details, refer to 2.1.2 Access
Levels.
Notice In Off-line mode, changes made in 6.8 ToolScreen
Customise will not be reflected in On-line mode.
This is because these settings are not stored in the system data
file (DFSYS). When you load the system data file to the PBX, you
must install any required activation keys in On-line
mode. Activation keys are required for mailboxes. Settings such
as mailbox passwords will be clearedif the number of activation
keys for mailboxes is insufficient.
Uploading Programmed Settings to the PBXWhen programming in
Off-line mode, clicking the icon will open a save dialogue box.
Specify a location andfile name for the system data file. This file
can then be uploaded to the PBX in On-line mode using the
"FileTransfer PC to PBX" utility. For details, refer to 7.2.1
UtilityFileFile Transfer PC to PBX.
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Notice If the PC running the Off-line Web Maintenance Console is
shut down, the Web browser is closed, or
the user logs out, any changes that have not been saved will be
lost. Be sure to regularly save datawhile programming.
When you upload a system setting file to the PBX, all existing
settings on the PBX will be overwrittenwith the settings in the
file, including settings you may not want to change. To change only
specificsettings in Off-line mode, follow the procedure below:1.
Use the "File Transfer PBX to PC" utility in On-line mode to save a
file with the PBXs current
settings. For details, refer to 7.2.2 UtilityFileFile Transfer
PBX to PC.2. Use the Open -Offline Mode command in the Programme
Launcher to load the PBX system file
in Off-line mode.For details, refer to Opening an Existing
System Data File above.
3. Perform the desired programming in Off-line mode, and then
click the icon to save the modifiedsystem settings to your PC.
4. Log in to Web Maintenance Console in On-line mode, and then
use the "File Transfer PC toPBX" utility to upload the modified
data to the PBX.
When programming in Off-line mode, be careful when programming
the following parameters: 20.1.2 UM Configuration[1-2] Mailbox
SettingsFull SettingMailbox Parameters
Mailbox Password (Message Client) 20.1.2 UM Configuration[1-2]
Mailbox SettingsFull SettingNotification
Parameters E-mail/Text Message DeviceDevice No. 1, 2, 3E-mail
AddressThese parameters require an activation key (KX-NSU2xx) to
function. If these items are programmedin Off-line mode, but the
PBX does not have the required activation key installed, the values
specifiedfor these parameters will be cleared when the data is
uploaded to the PBX.
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1.2.2 PC Programming Using Off-line Mode
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1.2.2.1 Editing and Printing Terminal Labels in Off-line
ModeFollow the procedure below to print key label sheets for use
with your systems extensions and DSS consoles.1. In On-line mode,
export PBX system data to your PC, and then open the exported data
in Off-line mode.
a. In On-line mode, use the File Transfer PBX to PC utility to
save your systems data and settings to yourPC. For details, see
7.2.2 UtilityFileFile Transfer PBX to PC.
b. Use the Programme Launcher to open the system data in
Off-line mode. For details, see Opening anExisting System Data File
in 1.2.2 PC Programming Using Off-line Mode.
2. In Off-line mode, export the key settings to a CSV file.a.
After logging in to Off-line Web Maintenance Console, access the
screen from which key settings will
be exported: For extensions: Setup PBX Configuration Extension
Wired Extension Flexible
Button For DSS consoles: Setup PBX Configuration Extension DSS
Console
b. Click Export, specify a location to save the flexible key
settings data, and then click OK.
NoteThe Export button is available only when in Off-line
mode.
3. Open the exported CSV data in the Terminal Label Print
utility, and then edit the label settings as necessary.a. In the
Programme Launcher, click Terminal Label Print.b. Select Open.
Specify the exported CSV file in the dialogue that is displayed,
and then click OK.c. Edit the following settings as necessary:
Label Specifies the label that will be printed next to the
correspondingbutton. (Max. 20 characters)
Colour of Font Specifies the colour used for the label text for
the correspondingbutton. Click Choose to select a colour.
Colour of Background Specifies the colour used for the label
background for thecorresponding button. Click Choose to select a
colour.
Font Size Specifies the size of the font on the label for the
correspondingbutton. (Size value range: 415)
Telephone Type Specifies the model number of the telephone to
determine the sizeand shape of the label template.
4. Once the settings have been configured, click Key Label Print
on the settings screen. Follow the KeyLabel Print Wizard to print
the key labels or to output the data as a PDF file.
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Section 2Introduction of Web Maintenance Console
This section serves as reference operating instructionswhen
using Web Maintenance Console to programmethe PBX.
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2.1 Introduction
2.1.1 Web Maintenance Console AccountsUser account levelsAccess
to Web Maintenance Console requires a login name and password,
which are assigned to accountsin the PBX. Also, access to Web
Maintenance Console is controlled by different levels of
authorisation. TheInstaller level is the highest authorisation
level. There are also two levels for end users, Administrators
andUsers. The usage for each level and number of accounts available
for each level are as follows:
Level Description Number of Accounts
Installer For dealers and system installers 1
User (Administrator)
For on-site managers 8
User (User) For end users 492
Differences between user levels Installer
The installer level account is the highest authorisation account
of the three levels. This account level is tobe used by dealers or
system installers. All system programming settings are available,
and this accountis used for overall system installation and
maintenance. The installer level can be used to programmewhich
menus in Web Maintenance Console are accessible by Administrator
accounts.
User (Administrator)Administrator accounts are for general
maintenance of users and user settings. This account level is
usedby on-site managers and network administrators. Administrator
level accounts can use Web MaintenanceConsole to add users or
programme user settings.User (Administrator) accounts are intended
for maintenance functions only. To manage their own PBXuser
settings, on-site managers and network administrators should create
their own User (User) accountsfor programming.
User (User)User accounts are for individual users of the PBX
system. Users can use Web Maintenance Console tochange their
extension settings, speed dial settings, or other personal settings
by accessing a limitednumber of pre-defined menus.
Note User (User) accounts cannot be used when programming in
Off-line mode. For details, refer to
1.2.2 PC Programming Using Off-line Mode.
Account Login Names and PasswordsEach account has a login name
and password and are specified as follows. All account passwords
are set inWeb Maintenance Console (see 8.2.1 UsersAdd UserSingle
User).
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Level Login Name Password
Installer INSTALLER 4-16 character password, using a-z, A-Z,and
0-9 (case sensitive).For an initialised PBX that has not yet
beenset up, the default Installer level passwordis "1234". You will
be prompted to choosea new password for the Installer levelaccount
when the Easy Setup Wizard is run(see 2.1.4 Easy Setup Wizard).
Administrator 1-16 character login name, usinga-z, A-Z, and 0-9
(case sensitive).Set during account creation.(see 8.2.1
UsersAddUserSingle User)
4-16 character password, using a-z, A-Z,and 0-9 (case
sensitive). Set duringaccount creation.(see 8.2.1 UsersAdd
UserSingleUser)
User
For more information about creating and managing end user
accounts, see Section 8 Users.
CAUTIONTo the Administrator or Installer regarding account
passwords1. Please provide all system passwords to the customer.2.
To avoid unauthorised access and possible abuse of the PBX, keep
the passwords secret, and inform
the customer of the importance of the passwords, and the
possible dangers if they become known toothers.
3. The PBX has no passwords set initially. For security, select
an installer password as soon as the PBXsystem is installed at the
site.
4. Change the passwords periodically.5. It is strongly
recommended that passwords of 10 numbers or characters be used for
maximum
protection against unauthorised access.
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2.1.2 Access LevelsAccess to menu options within Web Maintenance
Console is restricted depending on the level of the accountand the
current programming mode (see Programming Modes in 1.1.2
Introduction). When a menu optionis limited to certain access
levels, this is noted in this manual in the initial description of
that menu option, forexample:"This option is only available at
Installer level."
The options available for each programming mode and access level
are shown below.The access levels are abbreviated as follows:U:
User (User); A: User (Administrator); I: Installer
NoteUser (User) accounts cannot be used when programming in
Off-line mode.
A check mark indicates that the menu option is available for
that access level.
Home ScreenMenu Option Off-line On-line
A I U A I
System Information
Logout
ToolMenu Option Off-line On-line
A I U A I
System Data Backup to USB
System Data Backup to NAS
BRI Automatic Configuration
NDSS Link Data Clear
Call Pickup for My Group
Extension List View
ImportFeature - Speed Dial and Caller ID
ImportIncoming Call - DDI/DID Table
ImportARS - Leading Digit
ImportARS - Except Code
ImportARS - Routing Plan
ImportWired Extension
ImportPS Extension
ImportQuick Dial
ImportSIP Extension
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Menu Option Off-line On-line
A I U A I
ImportV-IPGW GW Settings
ImportV-IPGW DN2IP
ImportV-SIPGW Settings
ImportV-SIPGW Provider
ExportFeature - Speed Dial and Caller ID
ExportIncoming Call - DDI/DID Table
ExportARS - Leading Digit
ExportARS - Except Code
ExportARS - Routing Plan
ExportWired Extension
ExportPS Extension
ExportQuick Dial
ExportSIP Extension
ExportV-IPGW GW Settings
ExportV-IPGW DN2IP
ExportV-SIPGW Settings
ExportV-SIPGW Provider
Screen Customise
UM Data Backup
UM Data Restore
UM Backup History
DXDP All OUS
Contact information
UT Option Setting
URL Information
UtilityMenu Option Off-line On-line
A I U A I
DiagnosisCard Diagnosis
DiagnosisPing
File Transfer PC to PBX
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Menu Option Off-line On-line
A I U A I
File Transfer PBX to PC
File View
File Delete
Message File Transfer PC to PBX
Message File Transfer PBX to PC
Error Log
Syslog
Web-MC Event Log
UM System Log
ISDN/QSIG Protocol Trace
V-IPGW Protocol Trace
V-SIPGW Protocol Trace
CS Status MonitorAir Sync Group
CS Status MonitorLAN Sync Group
UM System Trace (Internal)
E1SignallingBitMonitor
E1LineTrace
Digital Trunk Error Report
IP Extension Statistical Information
UM View Reports
E-mail Report
IP-CS Information IP-CS Statistical Information
IP-CS Information LAN Sync Information
Activation Key Installation
Email NotificationAlert
Email NotificationSystem Analysis
Email NotificationTest Email
UM Command
UM System Prompts Customisation
Automatic Two-way Recording
UM - System Maintenance
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Menu Option Off-line On-line
A I U A I
CS-Web Connection
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2.1.3 Logging in to Web Maintenance ConsoleAfter establishing a
connection to Web Maintenance Console (see 1.2.1 Starting Web
MaintenanceConsole), the login window is displayed, and a login
name and password must be entered. If this is the firsttime to log
in to Web Maintenance Console, and the PBX is in its initialised,
factory default state, you must login using the Installer level
account to begin the Easy Setup Wizard (see 2.1.4 Easy Setup
Wizard).For information about account names and passwords, see
2.1.1 Web Maintenance Console Accounts.
Login Screen
Login Restrictions Up to 32 User (User) and User (Administrator)
level accounts may log in at one time to Web Maintenance
Console in On-line mode. Only 1 user may log in using the
Installer level account at a time. If someone using the Installer
level account
is logged in to Web Maintenance Console and is making changes,
and another user logs in using theInstaller level account, the user
logging in may override the other logged-in user so that
programming canbe performed (a warning screen will be displayed for
the