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Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Jul 17, 2015

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Marketing

Julien Coquet
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Page 1: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet
Page 2: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Bring order to your tagging chaos with data quality assuranceJulien Coquet - VP Product & Chief Evangelist @ Hub’Scan eMetrics San Francisco 2015

Page 3: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

About Hub’Scan

- A digital analytics quality assurance company

- Based in Boston

- Corporate member of the DAA

- Nominated for DAA Excellence Award

Page 4: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

About yours truly

- Digital analytics veteran

- Implementation specialist

- Level 80 Tag Warrior

- Keeper of the One True Tagging Plan

Page 5: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

A common schema for analytics

Data collection ▸ Reporting ▸ Analysis ▸ Optimization

Page 6: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Yes, we’re still using tech that’s 20 years old

Page 7: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

As a consultant, I’ve seen it all.And some of it cannot be unseen.

Page 8: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Analytics nightmares

Lack of structure or specification

Lack of communication between teams

Lots of time spent doing QA

Analysts turned into debuggers

Page 9: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet
Page 10: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet
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Blaming IT does not solve problems

Page 13: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Analytics solutions don’t provide QA

Page 14: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

SAMPLED TAG AUDIT

EXHAUSTIVE TAG AUDIT

Page 15: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

“I thought tag management could automagically guarantee data collection?”

Page 16: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Tag management is not a miracle cureIt’s chicken soup for your tags

Page 17: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Business IT

Specification Specify data collection plan Translates into tagging plan

Implementation Gets data and reports Deploys tags manually or via TMS

Quality assurance Verify data Verify tagging

Evolution Update tagging plan Update tags

Page 18: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Business IT

Specification Specify data collection plan Translates into tagging plan

Implementation Gets data and reports Deploys tags manually or via TMS

Quality assurance Verify data Verify tagging

Evolution Update tagging plan Update tags

Page 19: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet
Page 20: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Wasted resources : time & money

Page 21: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Wasted talent

Digital analysts are beingused as tag custodians,

not data scientists

Page 22: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

It’s time for business processes

Page 23: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Address your data ecosystem

BIG DATA

BUSINESS INTELLIGENCE

CRM

DIGITAL ANALYTICS

SOCIAL MEDIA

CALL CENTERS

MORE SOURCES

Page 24: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Address all analytics phases

Acquisition ▸ Behavior ▸ Conversion

Page 25: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Focus on data, not tags• Don’t just collect data

• Collect the right data

• Make data comply to your tagging plan

Page 26: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Business case: Peugeot

• 1800+ automotive websites

• Migrated from Sophus to GA Premium

• Global deployment of digital marketing tags

• Distrust in data due to poorly executed implementations

Page 27: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Business case: PeugeotWith Hub’Scan, PSA was able to

• reduce tagging QA time from months to hours

• facilitate collaboration between marketing and IT

• certify conversion measurement

• restore faith in data through quality

Page 28: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Improve acquisition, behaviour & conversion Reduce TTM, TCO and COS Boost volume of visitors Boost business conversion

Hub’Scan EX

Page 29: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Demos, free trials and MOAR?- BOOTH #612 (can’t miss it)

- Get your Summit game card tagged

- Goodies

- A chance to win a seat at the DAA Gala on Apr. 1st

- French accents

Page 30: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Thank you!Hub’Scan - @hubscan

Julien Coquet - @juliencoquet

Page 31: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

Scans entire websites for digital marketing tags

Hub’Scan EX

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Manages tagging plans & data quality

Hub’Scan EX

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Supports most TMS platforms (tag management systems)

Hub’Scan EX

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TMS data layer validation

Hub’Scan EX

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Checks your website against 50+ SEO best practices

Hub’Scan EX

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Replays key user journeys

Hub’Scan EX

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User-friendly & responsive

Hub’Scan EX

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Full-featured developer API

Hub’Scan EX

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Can’t find your tag in our library? Add it yourself in a couple clicks!

Hub’Scan EX

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Cookie audit

Hub’Scan EX

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Custom performance dashboards

Hub’Scan EX

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Correlates data quality with conversion rate

Hub’Scan EX

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Benchmarks your data quality versus competitors

Hub’Scan EX

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TIME TO MARKET Automate your tag audits& save thousands of dollars!

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DATA LAYERS We ensure that your TMS fires theright tags with the right values

Page 46: Hub'Scan - Bring order to your tagging chaos with data quality assurance - Julien Coquet

CAMPAIGNS Hub’ScanEX lets you scan and monitorfully custom tags

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COST OF OWNERSHIP Reduce your TCO by getting the most of your investments in traffic acquisition & digital analytics